2020-2021 SAR Comment Codes And Text
Companion to the EDE Technical ReferenceSAR Comment Codesand Text2020-2021U.S. Department of Education
Change History TableThe Change History table is updated each time the SAR Comment Codes and Text guide ismodified, providing you with a cumulative list of revisions made to the document.When the SAR Comment Codes and Text guide is modified, the footer is updated to include therevised date. For example, if a change is made to page 67 in November 2019, the footer willshow “Rev 11/19.”Date7/19PageChanges/NotesSAR Comment Codes and Text guide initial releaseAugust 2019 (2020-2021)2020-2021 SAR Comment Codes and TextCH-i
Table of Contents2020-2021 SAR Comment Codes and Text. 1Overview . 1How do the comment codes and text work? . 1How do I use the 2020-2021 SAR Comment Text table? . 2Where can I find more information about ISIRs? . 2Changes to the Comment Codes . 3SAR Comment Code Changes . 3SAR C Code Changes . 32020-2021 SAR Comment Text. 5Database Match Results. 146How to Use the Charts . 146Selective Service Match . 146Selective Service Registration . 147Department of Homeland Security Primary Verification Match . 147Department of Homeland Security Secondary Confirmation Match . 147Social Security Administration Citizenship Status Match . 148Student’s Social Security Number Match . 148Parent’s Social Security Number Match . 149Department of Veterans Affairs Veteran Status Match . 153National Student Loan Data System Match . 154National Student Loan Data System Unusual Enrollment History Flag. 155National Student Loan Data System Fraud Loan Flag . 155Department of Defense Match for the Iraq and Afghanistan Service Grant. 155Drug Abuse Hold . 156Drug Conviction Question 23 . 156Verification Selection Edits . 156August 2019 (2020-2021)2020-2021 SAR Comment Codes and Texti
2020-2021 SAR CommentCodes and TextOverviewThe 2020-2021 SAR Comment Codes and Text document serves as a standalone guide, as well asa companion to the 2020-2021 Electronic Data Exchange (EDE) Technical Reference.Refer to this document for information on the 2020-2021 Student Aid Report (SAR) commentcodes and text.We have not included the Web versions of the SAR comment text in this guide, because they aresimilar to the SAR comment text. (See the Reminder on page 3 for one exception.) The onlydifferences are wording changes that make the comments relevant to the Web version of theSAR rather than to the paper form or printed (electronic) Institutional Student InformationRecord (ISIR). For example, the text for a SAR comment code may describe printedinformation, whereas the equivalent Web comment code describes a Web page displaying theinformation.New for 2020-2021: Beginning this year, we have myStudentAid mobile application versions ofthe SAR comments. These comments are worded slightly differently than the regular SAR/ISIRand Web versions of the comments. They are written to be relevant for the mobile application.Like the Web version of the comments, we have not included the mobile application version ofthe SAR comment text in this guide.How do the comment codes and text work?The Central Processing System (CPS) adds comment codes and text to the student’s transactionto provide information to the student and to you about the student’s processed Free Applicationfor Federal Student Aid (FAFSA ).The comment codes and text are printed on paper SARs and on ISIRs printed from EDExpressfor Windows or other financial aid software you may use. Each comment code is three digits inlength and can be found in positions 2866 to 2925 in the ISIR file.August 2019 (2020-2021)2020-2021 SAR Comment Codes and Text1
How do I use the 2020-2021 SAR Comment Text table?The 2020-2021 SAR Comment Text table includes the following information: Column 1, SAR Comment Code: This column lists the comment codes numerically. Column 2, SAR Comment Text Definition: This column contains the text that is printed onSARs and on printed ISIRs. Column 3, Notes/Changes: This column describes changes to the comment text. Column 4, Reason for the Comment: This column describes the reason or conditions thatcaused this comment to appear in the student’s record. Column 5, C Code: This column indicates whether a C code is set.The CPS typically generates a C code when database match results require resolution by theschool. The CPS also generates a C code if an applicant’s response to the FAFSA drugquestion (question 23) requires resolution or financial aid administrator action. Column 6, Reject Code: This column indicates a reject number or letter if a reject code isassociated with a comment code. Column 7, Action Needed: The final column describes actions needed to resolve the C flagor reject associated with the comment.Note: The resolution information is provided for you to use as a quick reference. TheFederal Student Aid Handbook, Volume 1–Student Eligibility contains detailed informationabout student eligibility and the action needed to resolve discrepancies found in the datamatches. The handbook is located on the U.S. Department of Education’s Information forFinancial Aid Professionals (IFAP) Web site, located at ifap.ed.gov.Where can I find more information about ISIRs?The 2020-2021 ISIR Guide is designed to assist financial aid administrators with interpretingstudent information from ISIRs. The 2020-2021 ISIR Guide is available on the IFAP Web site.August 2019 (2020-2021)2020-2021 SAR Comment Codes and Text2
Changes to the Comment CodesSAR Comment Code ChangesYou can review the changes to the comments in the Notes/Changes column of the followingtable. A summary of these changes is also provided in the 2020-2021 Summary of Changes forthe Application Processing System guide, posted later this fall on the IFAP Web site.Comments with the first line indented are printed in the “Comments About Your Information”section on the SAR. Comments that are left-justified are printed with a checkbox in front of thecomment and are printed in the “What You Must Do Now” section.Reminder: The text for comment codes 047, 050, 112, 149, 158, 159, 170, and 171 is notprinted in the paper SAR comments section on page 3; instead, the information contained inthese comments is printed as variable text in the appropriate section on the first page. Textassociated with these comment codes is displayed only on the Web; the text is not displayed inthe EDExpress software and is not printed on the EDExpress ISIR. Note, however, that thecomment code numbers are included in the ISIR file and appear in the FAA Information sectionof the printed ISIR. Schools using EDExpress still have the ability to query their databases usingthese comment code numbers.When viewing or printing an ISIR using FAA Access to CPS Online, or when a student isviewing or printing his or her SAR information on the Web, the text for the affected comments isprinted. ISIRs printed from third-party software may not print the text for these comments,depending on how the software was programmed. We recommend consulting with yoursoftware vendor for more information.Note for users of this guide: To assist you when reviewing a SAR or ISIR that contains thesecomment codes, we have provided the text for the Web comments in this guide. If the commenttext is preceded with text referring to the Web, the comment text is printed on the ISIR fromFAA Access to CPS Online and is displayed to the student on the Web.In some cases, the text that was removed from the EDExpress software is the same as the Webtext, and we note it where appropriate. In other cases, the text varies slightly from the Webversion. We have also provided the SAR/ISIR text that was removed from EDExpress. Schoolsusing their own software and third-party software providers may, at their discretion, programtheir systems to include the text on printed ISIRs.SAR C Code ChangesThe SAR C code is set on a student’s record based on his or her eligibility conditions. Thefollowing is a complete list of 2020-2021 comments that are associated with the SAR C code:10, 20, 30, 33, 38, 39, 41, 42, 43, 46, 53, 54, 56, 57, 58, 63, 64, 65, 66, 67, 77, 79, 86, 90, 100,101, 102, 105, 107, 109, 115, 116, 124, 132, 133, 134, 135, 136, 138, 141, 142, 144, 146, 162,173, 180, 254, 255, 256, 260, 289, 290, 291, 292, 293, 294, 309, 310, 311, 312, 313, 314, 346,347, 359, 360, 392, and 393.August 2019 (2020-2021)2020-2021 SAR Comment Codes and Text3
Comments that generate the C Flag are arranged by the areas that the comments are associatedwith, as shown below: Selective Service Match: 30, 33, and 57 DHS Match: 46, 105, 109, 141, 142, and 144 Social Security Administration Citizenship Status: 146 Student’s Social Security Number Match: 63 and 64 Veterans Affairs Status Match: 162, 173, and 180 NSLDS: 10, 20, 38, 39, 41, 42, 43, 65, 66, 67, 77, 79, 86, 90, 100, 101, 102, 107, 115, 116,124, 132, 133, 134, 135, 136, 138, 254 to 256, 260, 289 to 294, 309 to 314, 346, 347, 359,360, 392, and 393 Potential Pell Overpayment: 20, 38, 39, 41, 42, 43, 346, and 347Potential FSEOG Overpayment: 10, 65, 66, 67, 77, and 79Potential Perkins Overpayment: 86, 90, 100, 101, 102, and 107Potential TEACH Grant Overpayment: 289, 290, 291, 292, 293, and 294Potential Iraq and Afghanistan Service Grant Overpayment: 309, 310, 311, 312, 313, and314Unusual Enrollment History: 359 and 360Responses to Question 23/Drug Conviction: 53, 54, 56, and 58Note: In rare cases, the C Flag is provided on an ISIR/SAR without a corresponding comment.This happens only if the applicant receives an excessive number of comments (including C Flagcomments) and some of the comments must be suppressed so that a SAR/ISIR can be generated.August 2019 (2020-2021)2020-2021 SAR Comment Codes and Text4
2020-2021 SAR Comment TextSARCommentCodeNotes/ChangesSAR Comment Text DefinitionReason forComment001WHAT YOU MUST DO NOW (Use the checklistbelow to make sure that all of your issues areresolved.)HeadingComment002This SAR reflects your Financial Aid Administrator’suse of professional judgment.ProfessionalJudgment withcollege change003This SAR shows corrections to information that wepreviously entered incorrectly.Data entry errorcorrected004This SAR has been produced due to a change in yourfinancial aid history information in the NationalStudent Loan Data System (NSLDS) that may affectyour eligibility for federal student aid.System generatedfor NSLDSchange005We are unable to read all of the information on yourFAFSA or SAR because it was damaged. Pleasereview all of the items on this SAR and make anycorrections as needed.Special handledfor damageddocument006If you need to make corrections to your information,you may either make them online at https://fafsa.govusing your FSA ID, or by using this SAR. If you needadditional help with your SAR, contact your school’sfinancial aid office or visit https://fafsa.gov and clickthe “Help” icon on the FAFSA home page. If yourmailing address or e-mail address changes, you canmake the correction online or send in the correction onyour SAR.GeneralinstructionsAugust 2019 (2020-2021)2020-2021 SAR Comment Codes and TextCCodeRejectCodeAction Needed5
SARCommentCode007SAR Comment Text DefinitionWe previously indicated that your father’s date of birthin Item 63 does not match his date of birth in theSocial Security Administration’s (SSA) records for hisSocial Security Number (SSN). If his SSN (Item 60)or date of birth is incorrect, you need to make acorrection. If his SSN and date of birth are correct,your father should contact the SSA to make sure theycorrect their records. The SSA can be contacted bycalling 1-800-772-1213 or by visitinghttps://socialsecurity.gov.August 2019 (2020-2021)Notes/ChangesReason forCommentUpdated itemnumbersFather’s SSNMatch Flag 2(SSN and namematch, no DOBmatch) andMother’s SSNMatch Flag doesnot 4 (SSN,name, and DOBmatch) andParent’s MaritalStatus does not 1 (Married) or 5(Unmarried andboth parentsliving together)Father reaffirmedthat SSA’sinvalid DOB iscorrectMother does nothave a full matchReject S verified2020-2021 SAR Comment Codes and TextCCodeRejectCodeAction NeededNo resolution required.A correction was made to reaffirm thefather’s date of birth. However, SSArecords have not changed.The CPS will suppress the reject S.If the father’s date of birth is correct, thefather should contact SSA to update itsrecords.Correct the mother’s data elements asappropriate to achieve full match.6
SARCommentCode008SAR Comment Text DefinitionWe previously indicated that your mother’s date ofbirth in Item 67 does not match her date of birth in theSocial Security Administration’s (SSA) records for herSocial Security Number (SSN). If her SSN (Item 64)or date of birth is incorrect, you need to make acorrection. If her SSN and date of birth are correct,your mother should contact the SSA to make sure theycorrect their records. The SSA can be contacted bycalling 1-800-772-1213 or by visitinghttps://socialsecurity.gov.August 2019 (2020-2021)Notes/ChangesReason forCommentUpdated itemnumbersMother’s SSNMatch Flag 2(SSN and namematch, no DOBmatch) andFather’s SSNMatch Flag doesnot 4 (SSN,name, and DOBmatch) andParent’s MaritalStatus does not 1 (Married) or 5(Unmarried andboth parentsliving together)Motherreaffirmed thatSSA’s invalidDOB is correctFather does nothave a full matchReject T verified2020-2021 SAR Comment Codes and TextCCodeRejectCodeAction NeededNo resolution required.A correction was made to reaffirm themother’s date of birth. However, SSArecords have not changed.The CPS will suppress the reject T.If the mother’s DOB is correct, themother should contact SSA to update itsrecords.Correct the father’s data elements asappropriate to achieve full match.7
SARCommentCode009Notes/ChangesSAR Comment Text DefinitionWe cannot process your FAFSA because of issuesrelated to the Anti-Drug Abuse Act of 1988. Toaddress these issues, you must contact us by telephoneat 202-377-3889 within 30 days from the date of thisletter.Reason forCommentCCodeThe Departmentof Justice hasplaced a “hold”on the studentRejectCode19Action NeededResolution required.The student needs to call 202-377-3889 orsend an e-mail toapplicationprocessingdivision@ed.gov toresolve this issue.Note: No match flag values areassociated with hold files.The Anti-Drug Abuse Act of 1988 includes provisions that authorize federaland state judges to deny certain federalbenefits, including student aid, to personsconvicted of drug trafficking orpossession. The CPS maintains a holdfile of those who have received such ajudgment, and it checks applicants againstthat file to determine if they should bedenied aid. This is separate from thecheck for a drug conviction via question23; confirmation of a student in the drugabuse hold file will produce a rejectedapplication and a separate comment fromthose associated with responses toquestion 23.010For additional information about your FSEOGoverpayment, your Financial Aid Administrator mustaccess NSLDS.August 2019 (2020-2021)NSLDS ResultsFlag 1 (recordmatched, datasent)NSLDS MatchFlag 3(overpayment)Flagged forFSEOGoverpayment2020-2021 SAR Comment Codes and TextYResolution required.The financial aid administrator shouldaccess NSLDS for additional informationto help the student resolve theoverpayment.8
SARCommentCode011SAR Comment Text DefinitionThe Social Security Administration (SSA) did notconfirm the Social Security Number (SSN) youreported for your father in Item 60. If you believe thatthe SSN you reported is correct, your father mustcontact the SSA. The SSA can be contacted by calling1-800-772-1213 or by visitinghttps://socialsecurity.gov. If the SSN is incorrect, youmust make the necessary correction.August 2019 (2020-2021)Notes/ChangesReason forCommentUpdated itemnumberFather’s SSNMatch Flag 1(no SSN match)or 6 (SSN notverified) andMother’s SSNMatch Flag doesnot 4 (SSN,name, and DOBmatch) andParent’s MaritalStatus does not 1 (Married) or 5(Unmarried andboth parentsliving together)Father’s SSNinvalid at SSA ornot verifiedMother’s matchresults indicatean invalid SSN,no match onname, or nomatch on DOBNeither parenthas a full matchof 42020-2021 SAR Comment Codes and TextCCodeRejectCode6Action NeededResolution required.Correct the SSN for the father. Alsoreview and correct the name and/or dateof birth for mother and/or father toachieve a full match for at least oneparent.If documentation confirms that the fatherdoes not have an SSN, enter all zeroes inthe field and confirm by re-entering thezeroes.9
SARCommentCode012SAR Comment Text DefinitionThe Social Security Administration (SSA) did notconfirm the Social Security Number (SSN) youreported for your mother in Item 64. If you believethat the SSN you reported is correct, your mother mustcontact the SSA. The SSA can be contacted by calling1-800-772-1213 or by visitinghttps://socialsecurity.gov. If the SSN is incorrect, youmust make the necessary correction.August 2019 (2020-2021)Notes/ChangesReason forCommentUpdated itemnumberMother’s SSNMatch Flag 1(no SSN match)or 6 (SSN notverified) andFather’s SSNMatch Flag doesnot 4 (SSN,name, and DOBmatch) andParent’s MaritalStatus does not 1 (Married) or 5(Unmarried andboth parentsliving together)Mother’s SSNinvalid at SSA ornot verifiedFather’s matchresults indicatean invalid SSN,no match onname, or nomatch on DOBNeither parenthas a full matchof 42020-2021 SAR Comment Codes and TextCCodeRejectCode7Action NeededResolution required.Correct the SSN for the mother. Alsoreview and correct the name and/or dateof birth for mother and/or father toachieve a full match for at least oneparent.If documentation confirms that the motherdoes not have an SSN, enter all zeroes inthe field and confirm by re-entering thezeroes.10
SARCommentCodeNotes/ChangesSAR Comment Text Definition013You cannot change your Social Security Number(SSN) (Item 8). The Social Security Administrationhas already confirmed that this SSN belongs to you.014The Social Security Administration (SSA) confirmedthe Social Se
The Change History table is updated each time the SAR Comment Codes and Text guide is modified, providing you with a cumulative list of revisions made to the document. When the SAR Comment Codes and Text guide is modified, the footer is updated to include the revised date. For example, if a c
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