Transport Survey, 2017 - Cardiff
Transport Survey, 2017(Published January 2018)Cardiff Research Centre, Cardiff Council – January 20181
“Delivering effective research and consultation and first classresearch and information services”Cardiff Research Centre delivers key research, information and multimedia services forCardiff Council and other key organisations in Cardiff and Wales.Core services include: Collection, analysis and interpretation of primary survey data. Analysis and interpretation of a wide range of secondary demographic andsocio‐economic statistical data. Specialised studies on a wide range of topics includingsocial, economic anddemographic subjects. Quantitative and qualitative research and consultation projects. Management Cardiff Citizens’ Panel. Focus Group and meeting facilitation. Advice and support on all aspects of research and consultation. GIS mapping services Professional multimedia support in relation to presentations,conferences, meetings, graphic design services and internetdevelopment.For further information please contactCardiff Research Centre 029 2087 3217 research@cardiff.gov.uk consultation@cardiff.gov.ukCardiff Research Centre, Cardiff Council – January 20182
ONDENTS44.0RESULTS:74.14.24.3How satisfied are you with the following facilities in Cardiff?How do you travel to or from the following activities?If currently in employment, how often do you travel by the following types oftransport when commuting to or from work?How satisfied or dissatisfied are you with each of the following elements of yourlocal bus services, whether you normally use them or not?How satisfied or dissatisfied are you with each of the following elements of cyclingfacilities, whether you normally use them or not?How safe do you feel cycling and walking in Cardiff?How serious do you think travel and transport problems are in Cardiff?What improvements would you like to see to transport in Cardiff, and what do youthink Cardiff’s priorities for future investment should be?711144.44.54.64.74.815151619215.0RESPONDENT ar ownershipAgeGenderChildren in householdsWorking statusHousing tenureDisabilityMedical conditionsReligionSexual orientationMarital statusEthnicity232324242425252526262727Cardiff Research Centre, Cardiff Council – January 20183
TRANSPORT SURVEY 20171.0INTRODUCTIONCardiff Council is seeking to achieve a step‐change in how people commute into, and travel aroundthe city and prioritise sustainable travel modes. Responses to this survey will inform the transportimprovement priorities in Cardiff and help the city manage growth effectively.2.0METHODOLOGYThis year is the first time that the Transport Survey has been a standalone survey. Prior to this, itformed part of Cardiff Council’s Ask Cardiff Survey, which, in contrast, covers a wide range of topics.In previous years, paper versions of the Ask Cardiff Survey were also sent to a sample of severalthousand Cardiff residents. However, this ceased in 2017 with the survey essentially becoming onlineonly. These methodological changes may have resulted in a change to the profile/characteristics ofrespondents for 2017 compared with previous years.The internet‐based survey was available to complete online from 7th August to 29th September 2017.The introduction to the online questionnaire stated that a paper copy was available on demandalthough no requests of this kind were received.An initial email inviting people to complete the survey was sent to 84,868 addresses on Cardiff Councildatabases, and it was advertised via a banner on the Cardiff Council website and on the Council’sinternal computer system Digigov. It was also regularly promoted during the consultation periodthrough social media via @cardiffcouncil, @cardiffdebate and using #KeepCardiffMoving – Facebookhad a reach of 11,000 and Twitter 503.2k with the campaign receiving 65 Retweets/Shares and 21Likes. In addition, the survey was picked up and promoted by Sustrans, a charity who work to make iteasier for people to walk and cycle.3.0RESPONDENTSIn total, 4,802 valid responses were received, although some of these were only partially completed.103 of the surveys were completed using the Welsh language version.The Table overleaf shows a breakdown of the place of residence of respondents. Almost nine‐tenths(88.7%) live in Cardiff, although the Cardiff East and City & Cardiff South Neighbourhood PartnershipAreas only accounted for 251 and 370 respondents respectively. Outside of Cardiff, the Vale ofGlamorgan (219 respondents) was the most common location, followed by Rhondda Cynon Taff (78)and Caerphilly (51).The place of residence of respondents (who provided a valid postcode) from across SE Wales andwithin Cardiff can be seen in the maps on page 3:Cardiff Research Centre, Cardiff Council – January 20184
Place of Residence of RespondentsPlace of residenceNo.Cardiff4,260Cardiff East251Cardiff North1,390Cardiff South East616Cardiff South West611Cardiff West994City & Cardiff South370Unknown NPA (Cathays)28Outside of Cardiff541Elsewhere in Wales491Blaenau r 2Rhondda Cynon Taff78Swansea5Torfaen15Vale of Glamorgan219Wrexham1Unknown (Wales)31England11Dudley1Forest of Dean3Kingston upon Thames1Poole1Reading1South Gloucestershire1Southwark1Unknown (England)2Unknown (Outside B. Location has been based on postcode (or the response to the ‘ward of residence’ question if thepostcode was not valid).Respondents from Cardiff categorised as 'Unknown NPA (Cathays)' are those that indicated they livedin Cathays but did not provide a valid postcode. Therefore, it is not possible to determine whether theyreside in Cardiff South East or City & Cardiff South.Cardiff Research Centre, Cardiff Council – January 20185
Cardiff Research Centre, Cardiff Council – January 20186
4.0RESULTS[NB. These results are unweighted and reflect the observed numbers and percentages]4.1How satisfied are you with the following facilities in Cardiff?Around three‐fifths (59.5%) of respondents were satisfied with Walking Facilities in Cardiff, while overhalf (54.8%) expressed satisfaction with Public Transport. In contrast, more than half of respondents(54.5%) were dissatisfied with Cycling Facilities including over a quarter (27.4%) that were verydissatisfied.How satisfied are you with the following facilities in Cardiff?Walking facilities (4710)9.3Public transport (4531)9.8Park & Ride facilities (2714)Cycling facilities (3652) 3.60%Very satisfied10%20%Fairly Fairly dissatisfied90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.Satisfaction with Public Transport, 2012‐20172017 (Base 4531)9.845.02016 (Base 3462)16.22015 (Base 4064)14.82014 (Base 2544)13.82013 (Base 2450)Very satisfied9.545.410%44.320%30%Fairly .345.523.60%21.750.717.62012 (Base y dissatisfied80%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.NB. There are methodological differences in 2017 compared with previous years. From 2012 to 2016, theTransport Survey was not a standalone survey and instead formed part of Cardiff Council’s Ask Cardiff Survey,which covers a wide range of topics.Cardiff Research Centre, Cardiff Council – January 20187
The chart above looks at satisfaction with Public Transport between 2012 and 2017. This shows that,during this period, satisfaction levels were at their lowest in 2017 and had fallen significantly on theprevious year.When analysed by neighbourhood partnership area (NPA), it can be seen that satisfaction with PublicTransport was highest in Cardiff North (61.0%), compared with just 50.0% in Cardiff West. In terms ofthe demographic groups, almost two‐thirds of those aged 55 (65.2%) were satisfied with PublicTransport compared with 48.8% of minority ethnic respondents and 48.9% of those aged under 35.How satisfied are you with Public Transport in Cardiff?Neighbourhood Partnership AreaCardiff North (1335)13.0Cardiff South West (578)11.6City & Cardiff South (340)10.344.711.8All Respondents (4531)9.845.012.5Cardiff East (244)9.4Cardiff South East (572)48.144.30%10%20%Fairly 11.020.513.641.218.620.313.146.58.8Very satisfied13.843.45.9Cardiff West (956)10.713.523.310.724.870%13.180%Fairly dissatisfied90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.How satisfied are you with Public Transport in Cardiff?Demographic Group55 (1526)17.8Female (2312)47.410.816.37.710.246.211.022.110.5All Respondents (4531)9.845.012.521.711.0Male (2113)9.321.511.4Identify as disabled (280)13.9WFTE (2749)6.2Under 35 (981)5.1ME (375)14.237.512.143.811.441.110%20%Fairly satisfied30%20.413.943.87.70%Very 0.870%Fairly dissatisfied12.215.780%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.Satisfaction with Walking Facilities was greatest in City & Cardiff South (65.9%) and for under 35s(65.9%). In contrast, it was lowest in Cardiff East (50.2%) and for those identifying themselves asdisabled (48.1%).Cardiff Research Centre, Cardiff Council – January 20188
How satisfied are you with Walking Facilities in Cardiff?Neighbourhood Partnership AreaCity & Cardiff South (367)15.350.77.118.58.4All Respondents (4710)9.350.111.221.18.2Cardiff North (1372)8.250.811.221.28.59.825.56.912.920.2Cardiff South East (605)11.646.3Cardiff West (969)8.449.4Cardiff South West (600)9.547.2Cardiff East (247) 4.00%Very satisfied11.746.210%20%Fairly airly dissatisfied13.480%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.How satisfied are you with Walking Facilities in Cardiff?Demographic GroupUnder 35 (1039)13.2WFTE (2883)9.5ME 0.221.78.49.350.111.221.18.29.3All Respondents (4710)55 (1556)8.7Identify as disabled (289)7.647.65.09.8Female (2391)0%9.550.912.3Male (2204)Very satisfied52.747.612.340.510%20%Fairly satisfied30%12.540%Neither50%21.222.160%70%Fairly dissatisfied10.217.380%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.Satisfaction with Cycling Facilities in Cardiff was low across each of the NPAs and demographic groups,with highs of just 29.8% in Cardiff West and 25.0% for those aged 55 respectively. In contrast, almosttwo‐thirds of respondents from Cardiff South East (65.9%) and Cardiff South West (63.0%) and aroundthree‐fifths of under 35s (59.6%) displayed dissatisfaction with these facilities.Cardiff Research Centre, Cardiff Council – January 20189
How satisfied are you with Cycling Facilities in Cardiff?Neighbourhood Partnership AreaCardiff West (782)5.124.7City & Cardiff South (299)6.423.122.825.118.730.4All Respondents (3652) 3.618.923.127.1Cardiff East (178)14.627.520.85.6Cardiff South West (500) 2.815.6Cardiff North (1034) 2.316.1Cardiff South East (487) 3.313.80%Very satisfied10%18.627.431.532.825.617.0Fairly 0%34.360%70%Fairly dissatisfied80%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.How satisfied are you with Cycling Facilities in Cardiff?Demographic Group55 (1020)6.118.9Female (1753) 3.520.4All Respondents (3652) 3.618.9WFTE (2402) 3.018.7Identify as disabled .428.529.728.720.129.2Male (1813) 3.617.0Under 35 (854) 2.817.620.031.428.2ME (337) 3.616.022.029.728.80%Very satisfied10%24.020%Fairly satisfied30%25.640%Neither50%60%29.770%Fairly dissatisfied80%90%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.Cardiff East respondents (46.7%) were most likely to be satisfied with Park & Ride Facilities in Cardiff,compared with just 26.9% in Cardiff South East. However, Cardiff West (34.1%) had the highestproportion of respondents that were dissatisfied to some extent. Satisfaction with these facilities wasvery similar across the demographic groups although dissatisfaction was highest for those identifyingthemselves as disabled (31.8%).Cardiff Research Centre, Cardiff Council – January 201810
How satisfied are you with Park & Ride Facilities in Cardiff?Neighbourhood Partnership AreaCardiff East (182)11.035.7Cardiff North (851)8.0All Respondents (2714)6.2City & Cardiff South (151)6.6Cardiff South West (290)5.223.8Cardiff West (636) 4.423.6Cardiff South East (249) 3.623.30%Very satisfied29.729.838.027.6Fairly 11.660%70%80%Fairly dissatisfied10.090%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.How satisfied are you with Park & Ride Facilities in Cardiff?Demographic GroupFemale (1293)7.229.255 (934)7.128.8All Respondents (2714)6.2WFTE 0.614.012.5Under 35 (507)7.125.441.612.813.0ME (207)8.224.2Identify as disabled (170)4.727.6Male (1352)5.326.00%Very satisfied10%20%Fairly 5.360%70%Fairly dissatisfied80%11.615.312.090%100%Very dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.4.2How do you travel to or from the following activities?Car or van (driver alone) is the most popular mode of transport for respondents travelling for OtherShopping (54.1%), Education (35.1%) and Leisure Activities (48.4%). However, for City CentreShopping, bus (49.3%) is the most common form of transport with almost half of respondents usingthis method. In fact, all modes of public transport are most likely to be used when shopping in the citycentre.Over a third of respondents travel on foot for each of the activities although it is most popular forLeisure Activities (43.4%). Bicycles (27.1%), a passenger in a car or van (20.1%) and taxis (22.0%) alsohave their highest rates of use for this activity.Cardiff Research Centre, Cardiff Council – January 201811
City CentreShoppingMode of transportNo.%On Foot1,613 34.0Bicycle77216.3Bus2,339 49.3Train1,171 24.7Car or Van (Driver Alone)1,450 30.6Car or Van (Driver with passengers) 1,615 34.1Car or Van (Passenger)70214.8Park & Ride by Bus2044.3Park & Ride by 615 36.754312.358713.32816.42,383 54.11,994 45.386819.7260.6230.51683.8230.5Total .52.41,760‐LeisureActivitiesNo.%1,875 43.41,172 27.11,085 25.194921.92,091 48.41,913 44.286920.1380.9761.895022.0410.94,324‐NB. Percentages do not sum to 100.0% because respondents could give multiple answersHow do you travel to or from the following activities?On FootBicycleBusTrainCar or Van (Driver Alone)Car or Van (Driver with passengers)Car or Van (Passenger)Park & Ride by BusPark & Ride by TrainTaxiOther0.010.020.030.040.0Percentage of RespondentsCity Centre Shopping (4740)Other Shopping (4406)Education (1760)Leisure Activities (4324)Base sizes shown in brackets.Cardiff Research Centre, Cardiff Council – January 20181250.060.0
78 respondents selected ‘Other’ and gave further information with 37.2% stating that they are notinvolved in some or all of the activities. Meanwhile, almost a fifth travelled by motorbike/scooter(19.2%) and 9.0% used a mobility scooter.ThemeNot involved in activityMotorbike/scooterMobility scooterPlaneUberBoat/water 626.9Total Respondents78100.0Cardiff Research Centre, Cardiff Council – January 201813
4.3If currently in employment, how often do you travel by the following types oftransport when commuting to or from work?Two‐thirds of respondents (66.0%) indicated that they commuted to work at least once a week by caror van (driver alone); more than double the next highest figure of 31.0% for bicycles. Of those using acar or van (driver alone) at least once a week, almost half (49.5%) used it five times a week.If currently in employment, how often do you travel by the followingtypes of transport when commuting to or from work?Car or Van (Driver Alone) (3053)32.633.3Bicycle (2489)12.418.611.5On foot (2475)12.915.818.3Work from Home (2667)Bus (2445)Train (2417)7.77.045.956.721.560.715.768.518.371.9Other (1699)Taxi (2015)53.022.96.9 10.920.857.525.88.4 12.0Car or Van (Driver with passengers) (2110) 5.0 10.8Car or Van (Passenger) (2045)20.613.295.713.483.9Park & Ride by Train (1968)95.5Park & Ride by Bus (1961)96.80% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%5 days a week1‐4 days a weekSometimesNeverBase sizes shown in brackets.Of the 58 respondents that specified another method of transport, over two‐fifths (43.1%) used amotorbike/moped.ThemeMotorbike/mopedScooterNot in employmentLift from friendMobility .96.95.23.43.422.4Total Respondents58100.0Cardiff Research Centre, Cardiff Council – January 201814
4.4How satisfied or dissatisfied are you with each of the following elements of yourlocal bus services, whether you normally use them or not?More than half of respondents stated that they were satisfied with the time journeys take by bus(56.5%), the frequency of bus services (52.9%) and the condition of bus stops/shelters (51.2%).In contrast, over a third were dissatisfied with the provision of real‐time information at bus stops(39.0%) and the provision of public transport information (36.3%). In fact, over a quarter ofrespondents were dissatisfied to some extent with each of the specified elements of the local busservice.How satisfied or dissatisfied are you with each of the followingelements of your local bus services, whether you normally use them ornot?Time journeys take by bus (4085)11.445.1Frequency of bus services (4126)13.139.913.514.018.719.011.314.1Condition of bus stops/bus shelters (4181)8.243.1Reliability of the buses (4043)8.041.219.418.912.4Local bus service overall (4090)8.740.418.720.112.1Provision of printed timetable info at bus stops(3946)8.339.222.9Provision of public transport info (4156)7.638.7Provision of real‐time info at bus stops .416.20% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t Know’ responses.4.5How satisfied or dissatisfied are you with each of the following elements of cyclingfacilities, whether you normally use them or not?More than half of respondents highlighted dissatisfaction with each of the specified elements ofcycling facilities. This was highest for cycling on roads where there are no cycle lanes where almostthree‐quarters (74.0%) of respondents expressed dissatisfaction, including 45.5% that were verydissatisfied.Cardiff Research Centre, Cardiff Council – January 201815
How satisfied or dissatisfied are you with each of the followingelements of cycling facilities, whether you normally use them or not?Cardiff as a cycling city (3730)20.719.0Width of cycle paths/cycle lanes (3691)19.718.8Availability of cycle paths/cycle lanes (3747)19.3Availability/location of cycle stands (3329)17.0Cycling on roads where there are no cycle 16.322.229.827.80% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%Very satisfiedFairly satisfiedNeitherFairly dissatisfiedVery dissatisfiedBase sizes shown in brackets. Excludes ‘Don’t
NB. There are methodological differences in 2017 compared with previous years. From 2012 to 2016, the Transport Survey was not a standalone survey and instead formed part of Cardiff Council’s Ask Cardiff Surve
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