Insights In Microsoft Teams For Education

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InsightsIn Microsoft Teams for EducationThe complete guide for educatorsNovember 2020 This guide reflects Microsoft’s current expectations about capabilities and features coming to Microsoft Teams over the next several months.Dates and individual features contained in this guide may change.

Welcome to Insights in Teams!Each learner has unique experiences, skills, and voice.Insights helps you understand and respond to their needs. Identify how and when students are engaging with you, coursematerials, and their peers, as well as how they are performing onassignments.Taking ActionIdentification Reflect on how the inputs are supporting achievement forstudents, determine areas for growth and where assistance isrequired. Discuss findings with students and school community toDiscussionReflectionstrengthen relationships, help in goal setting, self-review, sparkcollaboration, and improve outcomes. Take Action to develop interventions, provide feedback on growthareas, modify teaching strategies and identify additional supportrequired.Insights in Teams for Education The complete guide for educators (2)

In this guideAdd Insights04Assignment status36Your classes09Grades41Class overview15Tips for hybrid learning48Digital activity23More resources53Communication activity29Insights in Teams for Education The complete guide for educators (3)

Add InsightsHow to receive actionable insights

Great. You want to receive actionable insights about your studentsand how they engage with the learning material and each other.We provide Insights in two forms: Tabs - insights for each class are available in a tab added fromthe top navigation menu. Personal app - an overview of all your classes is available fromthe left app bar menu.The next two pages tell you how to add Insights in Teams.Insights in Teams for Education The complete guide for educators (5)

Add the Insights tabYou can add the Insights tab to every channel in the team, exceptfor private channels. Having said that, no matter where you addInsights, the actual content reflects the data for all the channels,including private channels.1. Open the class team you want to add the Insights tab to, and inthe Teams toolbar click the plus sign .2. The tabs you can add to Teams are displayed. Select theInsights tab. If you don’t see it, search for it (enter “Insights” inthe search box at the top right).3. Save the addition. Only educators see the Insights tab and itscontent, so we recommend that you clear the option to Post tothe channel about the tab, then click Save.4. The Insights tab appears on the top menu.5. Open the tab and receive fresh insights about your class.Insights in Teams for Education The complete guide for educators (6)

Add the Insights personal appThe personal app shows an overview of Your classes.1. Click “ ” on the left navigation pane.2. Search for Insights and select it.3. A description screen will open. Click Add.4. Right click on the Insights icon and select Pin.5. Insights is now available in the left app bar.6. Click Insights to open Insights on Your classes.Insights in Teams for Education The complete guide for educators (7)

ChecklistAdd Insights tab to one of your classesAdd Your classes to Teams left navigation paneOpen Your classes view and drill down to see the detailsInsights in Teams for Education The complete guide for educators (8)

Your classesUnderstand what's happening and which class needs your attention

Welcome to Your classes – an overview of the classes you own available from the left app bar menu. Ithelps you to understand what's happening and which class needs your attention.Each class is represented by one card showing the various stats.

The default view is this week, but you can change1. The class name. Click to open the classthis at the top right of the page.overview. By default, the cards are sorted byclass name, but they can be sorted by anyAll your active classes are shown, but again thisstatistic.can be changed to either inactive or all classes(both active and inactive). We define an active classas one that’s shown some digital activity in Teams2. The number of students currently registeredfor this class.within the last 14 days.3. The number of new spotlights for this class. ALet’s take a closer look at one class.spotlight is where we shine light on class orindividual student activity. When you open theclass overview, you’ll see the spotlights.41256783Insights in Teams for Education The complete guide for educators (11)

4. The number of inactive students. These are5. The number of active students per day.students with zero digital activity for this class.Depending on how often you expect yourA class with a high level of inactive studentsstudents to open this class channel, you mightmay need your attention.understand that they are more or less active Hover over the pie to see who was inactive and forhow many days during the timeframe.than expected. Maybe they work on weekends Click to open the digital activity report. Hover over the graph to see how many studentswere active each day.because they are overloaded. Click to open the digital activity report.41256783Insights in Teams for Education The complete guide for educators (12)

6. The average time spent per day. This is the7. Meeting absence. This shows how manyestimated total time spent on digital activity forstudents missed at least one meeting duringthis class during the time frame (includingthe timeframe.weekends) divided by the total number of days. A student is considered to have missed a meeting ifthey didn’t attend or only attended for a short time.A short time is either less than 50% of the meetingor less than 30 minutes, whichever comes first.This enables you to check the workload of thestudents. Hover over the number to see how the studentsspent their time, assignments, files, meetings, andcommunicating with others in the class. Hover over the pie to see a list of students and howmany meetings they missed during the timeframe. If you see that a student is missing a lot ofmeetings, maybe you can follow up with them tounderstand why and help them if there’s a problem. Click to open the digital activity report. Click to open the digital activity report.41256783Insights in Teams for Education The complete guide for educators (13)

8. Missed assignments. This highlights how manystudents did not turn in at least one assignmentdue during this timeframe.SummaryThese metrics help you understand the pulse ofeach class and what needs your attention. Hover over the pie to see a list of students and howmany assignments they didn’t turn in during thetimeframe.For each report, drill down to see the details. If you see that a student is not turning inassignments, maybe you can follow up with them tounderstand why and help them if there’s a problem. Click to open the assignment report.41256783Insights in Teams for Education The complete guide for educators (14)

Class overviewUnderstand class engagement and shine a spotlight on student learning

So let’s look closer at the class overview page.First, a word about the timeframe. Insights adapts to how your class works, so if you have a very activeclass, the timeframe is shorter. When you drill down, you can change the timeframe selected by Insights.

Digital engagementDigital engagement measures how active the students are in the class team context – have they opened a file,submitted an assignment, and interacted with other students. This data helps you understand not only who’sinactive but how students engage with each other. Inactive students. Quickly understand how many students have not been seen on Teams in the timeframe. Drilldown to track student activity and see who was inactive so you can reach out to them, and to see the type ofactivity of the other students. New communications. See the level of student interaction with others. This is the total number of posts, replies,and reactions for the timeframe. Drill down to discover communication activity and see the details of who wasactive, and which channels generated more interaction.Insights in Teams for Education The complete guide for educators (17)

AssignmentsThis highlights if assignments were submitted and what grades students received for those assignments.Understand student grades and if someone might be struggling. Missed submissions. See how many students did not submit an assignment due during the timeframe. Drilldown to check assignment details. Average grade. This is the average grade for all graded assignments with a due date and returned to thestudents during the timeframe. Drill down to view the grade distribution, each student’s progress, and to focuson specific assignments or see the trend in grades over time.Insights in Teams for Education The complete guide for educators (18)

SpotlightsWhen teaching online, you don’t see the students. Are theyengaged in the meeting, is their learning environment supportive,and so on? You need another pair of eyes. Spotlights shine light onyour class and the individual students. They enable you to supportevery student quickly and easily, depending on that student's needs.The spotlights are color-coded. Red indicates a potential issue that may need attention or extrasupport. Yellow is food for thought – interesting facts to help youunderstand your class better. Green brings you the good news, and who doesn’t want that?Insights in Teams for Education The complete guide for educators (19)

The spotlights appear below the digital activity section of the classoverview. They are quick to read and provide actionable insights.Whenever you open the Class overview, the platform checks for newspotlights. A spotlight you haven’t read yet is labeled new. A spotlight with updated data is labelled updated. Viewed cards are moved to the end. Cards no longer valid are removed.Each educator has their own priorities, and you can help us to showyou only what you think is important by voting on if it was helpful ornot.Insights in Teams for Education The complete guide for educators (20)

Export to ExcelYou can download the report data. When you export to Excel, all thefour reports are downloaded, with a separate sheet for each report.To export report data for the selected time frame, click “ ” at thetop right corner of the report, and select Export to Excel.Insights in Teams for Education The complete guide for educators (21)

ReflectionNow that you understand what insights Your classes and the Class overview provide,it’s time to reflect. Think about one of your classes.How will this data support yourNow let’s look at assignments.Think about the spotlights. Whatgoals for student engagement?How will assignments assist yourequires your attention, feedback,How will this data supportin identifying work submitted byor personal care? For example,your expectations for yourall students? How will this helpdoes this class include studentsstudents to communicate withyou support students with missedwith special needs who need extraeach other? How will this dataassignments? If you use points tosupport? Have you set goals foridentify students that may needscore assignments, how willindividual students? Is thereadditional support?tracking this data help supportadditional instruction studentsyour instructional practice?need to meet expectations?Now that you’ve defined your instructional goals, use Insights to see if student engagement meets yourexpectations and if not to provide relevant feedback or support.Insights in Teams for Education The complete guide for educators (22)

Digital activityUnderstand how your students engaged with the class material during the day

This is where you can understand how your students engaged with the class material and each other. Youcan check what they did within Teams throughout the day. For example, just before an online meeting,check who read the article you sent them as prep work.

Inactive studentsStudents who were inactive during the timeframe are marked with ared spot so you can easily scan for them. In the following example,you see that 3 of the students didn’t engage on Teams. Also, Finnwas active, but Leonid wasn’t.Sort the reportYou can sort the list to see either the Most active or Least activestudents first.Filter the reportBy default, the report is for all students, all activities, and for thetimeframe used in the class overview. You can filter by student, typeof activity, and date. When you filter for one or two days, the timeline is measured inhours. For anything longer, the timeline is by date. To drill down to aspecific date, click anywhere within that date’s column.Activities type filterInsights in Teams for Education The complete guide for educators (25)

See their activityInsights only collects data in the context of the class team. Noprivate data (such as a private chat between students) is collected.The purple markers show when a student was engaged. The lengthof the marker reflects the estimated time spent on various activities.Hover over a marker to see what each student was engaged in. Youcan see (depending on the selected activity filter): Which online meetings they attended, and for how long. Hoverover the red Missed meeting bar in the row next to a student'sHover over a markername to see which meeting they missed. Which channels they visited What tabs were viewed If they viewed or turned in an assignment If they opened or edited a file If they posted a message, replied to one, or reacted with anemoji.Note: Most of the collected data shows up inthis report within a few minutes. Attendance inclass meetings (meetings associated with one ofthe class channels) appears a few hours after theend of the meeting, up to a maximum of 24hours later.Insights in Teams for Education The complete guide for educators (26)

TipsIf you want to track student attendance, why not send a message out to theclass at the beginning of the day asking them how they feel? You’ll know fromtheir reactions, who’s active and if someone is feeling down.Let’s say that you want to ask your students to read an article online. Becausethey are linking to an external source, it isn’t tracked within Teams. Werecommend that when sharing the link in a channel, add a follow-up questionto this post to check for student understanding, or ask them to react with alike or an emoji about this content. In this way, you have feedback withinTeams, and you can track the learning over the day in the digital activityreport.At the end of each day, send your students a message asking them what theylearned that day, or if there was something they had a problem with. This willprovide you additional information to better understand their wellbeing andworkload, as well as help monitor the end of their learning day in the digitalactivity report.Insights in Teams for Education The complete guide for educators (27)

ChecklistAre there students not participating in meetings?Are there students active in unusual hours, such as late at night?Are there students active less or more time than other students?Insights in Teams for Education The complete guide for educators (28)

Communication activityDiscover how students engage with you and with each other

When you first go to the communication activity report, you have a list of all students in the class on allchannels, and for the timeframe used in the class overview. You can select specific channels or differenttimeframes.For each student, the number of new messages they posted and how often they reacted to classmates oreducators is shown.

11. Hover over the bar to display more details, including how manyresponses were replies or reactions.2. Click one of the filters (new posts, to classmates, or educators)to see the selected activity only.3. You can order the list by the student name or level of studentactivity. The default is to show the less active students first. ClickAll, to change the order and show the most active students first.4. Further to the right, you get an idea of how others interactedwith a student’s posts split by classmates or educators. Hoverover either to display how many responses were replies orreactions. This is a good way to check if other students areresponding enough to this student and if the student is324receiving enough support from educators.Note on the “Response to student” displayWe do not expect anyone to respond to 100% of the posts, so the barsreflect if the response rate is reasonable.Insights in Teams for Education The complete guide for educators (31)

Class After selecting the Class view, you get the averagecommunication activity for the class each day (or period if thetimeframe is long ). You can compare the class average to aspecific student. Select the student to display their activity nextto the class average. In this screenshot, you see Sara’s activity (in teal) across all thechannels this week compared to the class total (in purple). If youselected a specific channel, all bars show the activity for thatchannel. Hover over a bar to display more details, including how manyresponses were replies or reactions. Click one of the filters (new posts, replies, or reactions) to see theselected activity only.Insights in Teams for Education The complete guide for educators (32)

TipsUse the class view to pick up on students who interacting less than averagewith their classmates or educators. This is a good way to monitor howstudents are responding to each other and with the teacher to adjustinstruction or provide additional support as needed.Filter for one channel to see who was active in that channel. You can thencheck the posts to see who offered help, who needed help, or who didn’tparticipate.If you create a channel for each topic or week, you can use this report tocheck if the students participated in the topic.Insights in Teams for Education The complete guide for educators (33)

TipsTo encourage students to help each other and share their knowledge with theclass, create a daily or weekly challenge in a channel, asking students to sharea lesson summary, help other students with their homework, or reply toquestions that you’ve asked in a channel message. Then track which studentswere most engaged.Insights in Teams for Education The complete guide for educators (34)

ChecklistAre there students who are inactive in certain channels?Are there students who engage less than others?Do your students receive the appropriate feedback from you?Insights in Teams for Education The complete guide for educators (35)

Assignment statusCheck how your students are progressing with each assignment

Check the status of each assignment. By default, your report reflects all students, upcoming assignmentsin the current month, and assignments from the past two months. You can select Load more assignmentsto see more past assignments in your report. You can filter for a specific student to check how they’reprogressing with each assignment.

Click a number to see which students have progressed thus far. Thestudents in gray at the bottom of the list have progressed further.The first four columns show how each assignment progresses.1. You create an assignment, so all the students appear in the‘Assigned’ column.2. When a student views the assignment, they progress from the‘Assigned’ column to the ‘Viewed’ column.3. When a student turns in the assignment they move from‘Viewed’ to ‘Turned in’.4. When you mark and return the assignment to the students, thestudent’s assignment progresses to Returned.Popup window when you click a number on the tableThe last three columns on the right provide statistics. If a studentturned in an assignment late, they can appear in both the Turned inand Late columns. Similarly, if they turned in an assignment morethan once they can appear in both the Turned in and Multiple

In Microsoft Teams for Education The complete guide for educators . Reflect on how the inputs are supporting achievement for students, determine areas for growth and where assistance is required. . the channel about the tab, then

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