CUSTODIAL PROCEDURES MANUAL - Facilities Branch

Facilities BranchCUSTODIALPROCEDURES MANUALFacility Services DepartmentUpdated:August 2015

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page iTABLE OF CONTENTSSECTIONPageMISSION STATEMENT .viWELCOME. . viiSECTION 1 - GENERAL . 1-0FACILITY SERVICES ROLE STATEMENT AND SERVICE GUIDELINES . 1-2General Service Provision . 1-2Access and Security . 1-3Safety . 1-3Trucking and Mail Service . 1-3Loan Equipment Available . 1-5Teacher Moves. 1-5Waste Removal and Recycling . 1-6District Expectations . 1-6CLASS SPECIFICATIONS . 1-9DAY CUSTODIAL DUTIES (SECONDARY SCHOOLS) . 1-13MORNING OPENERS DUTIES . 1-15FACILITY SERVICES PEST FACT SHEET - MICE . 1-16SECTION 2 - HEALTH AND SAFETY . 2-0DISTRICT ADMINISTRATIVE PROCEDURE 160: HEALTH AND SAFETY OFSTUDENTS AND STAFF . 2-2DISTRICT ADMINISTRATIVE PROCEDURE 161: BIOHAZARD CONTROL PROGRAM,BLOOD-BORNE PATHOGENS AND POTENTIALLY INFECTIOUS MATERIALS . 2-3DISTRICT ADMINISTRATIVE PROCEDURE 162: TOBACCO-FREE ENVIRONMENT . 2-15STANDARD PRECAUTIONS . 2-16Best Practices to Always Follow . 2-16How Can You Keep Yourself Safe? . 2-17How Can You Safely Clean Up Spills of Blood or Other Body Fluids? . 2-17What Should You Do If You Find a Used Needle or Condom? . 2-18What Should You Do If You Accidentally Prick Yourself with a Dirty Needle? . 2-18

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page iiHOW TO REMOVE CONTAMINATED GLOVES . 2-20OCCUPATIONAL HEALTH AND SAFETY HANDBOOK . 2-21Accident Prevention Statement . 2-21Safety Responsibilities . 2-21General Rules . 2-23Occupational Health and Safety Committees . 2-24First Aid . 2-25Emergency Preparedness . 2-26Workplace Hazardous Materials Information System (WHMIS) . 2-27Material Safety Data Sheet (M.S.D.S.) . 2-27Personal Protective Equipment (PPE) - Supplied by the Employer . 2-28Audiometric Testing . 2-29Safety Precautions for All. 2-30Chemical Spills Procedure . 2-33Roof Access for Retrieval of Objects by Custodians . 2-34Injury Reporting Procedure. 2-36Delta School District OH&S Documents . 2-37SECTION 3 - PERFORMANCE STANDARDS . 3-0A - CLASSROOMS, OFFICES, CORRIDORS, STAFF ROOMS, MEETING ROOMS,ELEVATORS . 3-2B - WASHROOMS, CHANGEROOMS . 3-6C - STAIRWAYS. 3-8D - SUPPLY STORAGE . 3-9E, F, G - CUSTODIAL ROOMS, WASTE STORAGE AREAS, EQUIPMENT AND SUPPLIES . 3-10H - BUILDING EXTERIOR . 3-11I - RESILIENT FLOORS . 3-12J - CARPETS AND MATTING . 3-13K - CEILINGS, WALLS, DOORS AND WOODWORK . 3-14L, M - VENETIAN BLINDS, CURTAINS AND DRAPES . 3-15N, O - HORIZONTAL & VERTICAL SURFACES, AIR VENTS & LOUVRES . 3-16

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page iiiP - FURNITURE, SHOWCASES, FILE CABINETS, ETC. . 3-17Q - LIGHT FIXTURES. 3-18R - WINDOWS . 3-19S - WINTER SERVICE . 3-20T - BUILDING SECURITY . 3-21SECTION 4 - FREQUENCY SCHEDULES . 4-0A - FREQUENCY SCHEDULE - CLASSROOMS, HOME ECONOMICS ROOMSAND INDUSTRIAL EDUCATION SHOPS . 4-2B - FREQUENCY SCHEDULE - WASHROOMS . 4-5C - FREQUENCY SCHEDULE - CORRIDORS . 4-7D - FREQUENCY SCHEDULE - CAFETERIA . 4-8E - FREQUENCY SCHEDULE - TEACHING KITCHEN. 4-9F - FREQUENCY SCHEDULE - GYMNASIUM . 4-11G - FREQUENCY SCHEDULE - AUDITORIUM. 4-12H - FREQUENCY SCHEDULE - CUSTODIAL ROOMS . 4-13I - FREQUENCY SCHEDULE - CUSTODIAL EQUIPMENT AND SUPPLIES . 4-14J - FREQUENCY SCHEDULE - FACILITY EXTERIOR . 4-15K - FREQUENCY SCHEDULE - STAIRWAYS . 4-16L - FREQUENCY SCHEDULE - SUPPLY STORAGE . 4-17SECTION 5 - CUSTODIAL PROCEDURES - TASK. 5-0AUTOMATIC SCRUBBING OF HARD SURFACE FLOORS . 5-2CARPET CLEANING - CLEANMASTER 450 . 5-5COMPUTER CLEANING . 5-7DAMP MOPPING . 5-9DEGREASING KITCHEN FLOORS . 5-10DUST MOPPING . 5-13FLOOR FINISH APPLICATION . 5-15FLOOR SCRUBBING . 5-18HIGH SPEED FLOOR BUFFING . 5-20LIGHT CLEANING AND REPLACEMENT . 5-21PRESSURE WASHING GROUT FLOORS . 5-23

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page ivSTRIPPING RESILIENT FLOORS. 5-25TOILET DISINFECTION . 5-28URINAL DISINFECTION . 5-29VENETIAN BLINDS . 5-30WALL WASHING . 5-32WET MOPPING . 5-34WINDOW CLEANING . 5-36SECTION 6 - CUSTODIAL PROCEDURES - AREA . 6-0AUDITORIUM . 6-2CAFETERIA . 6-3CHANGEROOM . 6-4CLASSROOM . 6-6CORRIDOR . 6-8CUSTODIAL ROOM . 6-9GYMNASIUM . 6-10INDUSTRIAL EDUCATION SHOP . 6-11KITCHEN . 6-12STAIRWAY . 6-13WASHROOM . 6-14SECTION 7 - SCHOOL DISTRICT SITES . 7-0SITE ADDRESSES & CONTACTS . 7-2LISTING OF FOREMEN & LEADHANDS . 7-3DIRECTIONS TO DISTRICT SITES . 7-4LEGEND OF SITE CODES & NUMBERS . 7-15DISTRICT FACILITIES MAPS . 7-16SECTION 8 - CUSTODIAL PROCEDURES - OTHER . 8-0DECORATIVE MATERIALS IN SCHOOLS . 8-2FIRE/EMERGENCY/SECURITY PROCEDURES . 8-3MONITORING STATION . 8-4IN THE EVENT OF FIRE . 8-4HOW TO USE A FIRE EXTINGUISHER . 8-4

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page vIN CASE OF AN EARTHQUAKE OR OTHER EMERGENCY EVACUATION . 8-6IN CASE OF A LOCKDOWN. 8-7EMERGENCY CONTACT . 8-7POWER OUTAGE PROCEDURES . 8-8SECURITY PROCEDURES FOR CUSTODIANS . 8-9SECURITY SYSTEM OPERATING PROCEDURE . 8-10PROCEDURES FOR WEEKEND/SPECIAL EVENT COVERAGE. 8-11USE OF SCOREBOARDS. 8-13AUTOMATIC EXTERIOR LIGHTING SYSTEM . 8-13POWER DOOR CLOSURES. 8-13FACILITY SERVICES USER GROUP REPORT . 8-14STAFF REPORTING REQUIREMENTS. 8-15STANDARD PRECAUTIONS TO PREVENT GERM SPREAD . 8-16

DELTA SCHOOL DISTRICTFACILITY SERVICES DEPARTMENTMISSION STATEMENTTo support District learning and teaching objectivesby maintaining a safe, clean and comfortable environmentand protecting the District’s investment in buildings andfurnishings.

Delta School DistrictFacilities BranchCustodial Services Task ManualWELCOMEAugust 2015Page vii.This manual has been developed to serve as a guideline for Delta School District Custodial Staff.It will acquaint you with our expectations, provide answers to many of your questions and helpyou achieve better results.The Delta School District has established standards of cleanliness. In order to ensure that youmeet these standards this manual describes our Task Expectations, Frequency Schedules (forparticular tasks) and Task Procedures. It also provides additional information which is intendedto assist in ensuring understanding of our role and responsibilities.From time to time this manual will be revised so please feel free to make suggestions forchange and improvement. Your input will be appreciated.It is important that you are familiar with the contents of the manual and refer to it often.We’re sure you will find it helpful.The appearance of the Delta School District facilities is an important factor in developing apositive learning environment for the students and working environment for the staff. Yourefforts in maintaining a high standard of cleanliness are appreciated by the students, teachers,school administrators and District Management.Steve SmorodenManager, Facility ServicesHarry KumarAssistant Manager, Facilities BranchPhil WaackAssistant Manager, Facilities Branch

SECTION 1 - GENERAL

Delta School DistrictFacilities BranchCustodial Services Task ManualAugust 2015Page 1-1SECTION 1 - TABLE OF CONTENTSSECTIONPageFACILITY SERVICES ROLE STATEMENT AND SERVICE GUIDELINES . 1-2General Service Provision . 1-2Access and Security . 1-3Safety . 1-3Trucking and Mail Service . 1-3Loan Equipment Available . 1-5Teacher Moves. 1-5Waste Removal and Recycling . 1-6District Expectations . 1-6CLASS SPECIFICATIONS . 1-9DAY CUSTODIAL DUTIES (SECONDARY SCHOOLS) . 1-13MORNING

CARPET CLEANING - CLEANMASTER 450 . meet these standards this manual describes our Task Expectations, Frequency Schedules (for particular tasks) and Task Procedures. It also provides additional information which is intended to assist in ensuring understanding of our role and responsibilities.