Moto E User Guide - Consumer Cellular

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User Guide

ContentsHot topicsGet StartedFirst lookInsert the SIM and microSD cardsPower onSign inConnect to Wi-FiNavigate your phoneImprove battery lifeWater repellentClean your phoneLearn the basicsHome screenHelp & moreSearchNotificationsStatus iconsVolumeDo not disturbLock screenQuick settingsSpeakDirect SharePicture-in-PictureCustomize your phoneRedecorate your home screenChoose apps & widgetsCustomize sounds & appearanceDiscover MotoDigital wellbeing and parental controlsAppsPhoneMessagesChrome CameraPhotosGmailDuoMotoCalendarMore appsConnect, share & syncConnect with Wi-FiShare files with your computerShare your data connectionPrintSync to the cloudCast your screen to a TVUse a memory cardAirplane modeMobile networkProtect your phoneScreen lockYour privacyScreen pinningBackup & restoreApp safetyData usageTroubleshoot your phoneRestart or remove an appRestart your phoneCheck for software updateResetStolen phoneAccessibilityCreate a shortcutMake your phone speakSpeak to your phoneChange your phone’s displayChange your phone’s soundsHearing aids (U.S. only)Get more helpWhere is my legal, safety, & regulatoryinformation?Service & repairsCopyright & trademarksHot topicsExplore what your phone can do.TopicLocationFind and use quick settings.Quick settingsChoose new wallpaper, set ringtones, andadd widgets.Customize your phoneExperience crisp, clear photos, movies,and videos.CameraSet special features to match the way youuse your phone.MotoBrowse, shop, and download apps.AppsKeep your info safe. Set up your password Protect your phoneand more.Ask questions, get answers.SpeakShare your Internet connection.Wi-Fi hotspotfrom the home screen andTip: View all of these topics on your phone, swipe upSettings Help. For FAQs and other phone support, visit www.motorola.com/tapsupport.This product meets the applicable national or international RF exposureguidance (SAR guideline) when used normally against your head or, when wornor carried, at a distance of 5 mm from the body. The SAR guideline includes aconsiderable safety margin designed to assure the safety of all persons, regardless ofage and health.Caution: Before using your phone, please read the legal information. Swipe upSettings About phone Legal information.Hot topics

Get StartedPower buttonYour Power button helps in a few ways.First lookLet’s get started. We’ll guide you through startup and tell you a bit about your phone’sfeatures.DepthCamera» Power on/off: Press and hold the Power button, then tap Power off. When yourphone is off, press and hold the Power button to turn it on.» Sleep/Wake up: To conserve battery power and prevent accidental touches, put thetouchscreen to sleep by pressing the Power button. Press it again to wake it up.» Restart: To restart your phone, press and hold the Power button, then tap hProximitySensorFrontCameraSIM µSDCard TrayVolumeButtonsPowerButtonTip: To add security to your phone, see Protect your phone.Volume buttonsTo turn volume up or down:» Music/video volume: Press the buttons when your phone is not ringing, or during asong or video, to adjust media volume.» Ringer volume: Press a volume button, then tapand slide the Ring volume bar.Press a volume button when your phone is ringing to silence a call.» Earpiece volume: Press the buttons during a call.Tip: For more on volume control, see Volume.Micro USB/ChargerPhone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top middle is front camera, top right is proximitysensor. Navigation icons are along the bottom.Note: Certain apps and features may not be available in all countries.Get Started

Insert the SIM and microSD cardsPower onTo activate phone service, you might need to insert a SIM card, or this may have beendone for you. You can also add a microSD card, which is optional and sold separately.Press and hold the Power button, then follow the prompts to get started.Put in the cardsCaution: Make sure you use the correct size SIM card and don’t cut the SIM card.Nano SIMPower on graphic. After you charge the phone, press and hold the Power button until the screen lights up.Sign inIf you use Gmail , you already have a Google account—if not, you can create anaccount during setup. Signing into your Google account lets you access, sync, andbackup your stuff. You can see your Google apps, contacts, calendar, photos, and more.Tips» To add, edit, or delete accounts, swipe up Settings Accounts.» To set up email accounts, see Gmail.SIMSIM card insert graphic. After the SIM tray is poped out, the SIM card is inserted in the slot on the right with the clipped corner to the upper left. The SD card is inserted in the left slot.» For help with your Google account, visit www.google.com/accounts.Connect to Wi-FiFor faster Internet access and to conserve mobile data use, swipe the status bar down.to choose a Wi-Fi network. For full instructions, see Connect withTouch and holdWi-Fi.Note: This phone supports apps and services that may use a lot of data, so make sureyour data plan meets your needs. Contact your service provider for details.Get Started

Navigate your phoneSystem navigationExplore by touchNavigate using either gestures or buttons on the screen.Find your way around:Navigation barFind it: Swipe upnavigation» Tap: Choose an icon or option.» Touch and hold: See more options. Settings System Gestures System navigation Gesture» Drag: Move items on the home screen.» Swipe: Scroll through lists or between screens.» Pinch or double-tap: Zoom in and out on websites, photos, and maps.» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.» Split screen: Swipe up from the bottom of the screen and hold, then tap the icon atSplit screen. Not all apps will work in split screen. Tothe top of the screen and tapclose the split screen, drag the dividing line to the bottom of the screen.» Menus: When you see ,screen., or, you can tap it to open options for the current» Close Keyboard: To close a keyboard, tap.For Home screen,swipe up.For recent apps,swipe up and hold.To go back, swipetoward the middle.To switch apps,swipe left or right atthe bottom.For GoogleAssistant, swipeup diagonally.Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.» Go to the home screen: Swipe up from the bottom of the screen.» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app toreopen it. Tap the app icon to see app info or split the screen.» Go back a screen: Swipe toward the middle of the screen from the left or right edge.» Switch between apps: Swipe left or right across the bottom of the screen.» Launch the Google Assistant: Swipe up diagonally from the bottom corner of thescreen to launch the Google Assistant. Learn more about The Google Assistant .Navigation buttonsFind it: Swipe up 3-button navigation» Back: Tap Back» Home: Tap HomeGet StartedSettings System Gestures System navigation to go to the previous screen.to return to the home screen.

» Recents: Tap Recentsto see your recent apps (or browser tabs), and tap an appto reopen it. Double tap to quickly switch between your recent apps. To remove anapp from the recent list, swipe it up. To scroll the list, swipe right or left.» Google Assistant: Touch and hold Homemore about The Google Assistant .to launch the Google Assistant. LearnImprove battery lifeWater repellentMobile devices marketed as water repellent are not waterproof. Avoid prolongedexposure to water, and do not submerge in water. In the event your device is exposedto water, dry your device and ports thoroughly with a soft, clean cloth. Water damage isnot covered by your warranty.Tips to prevent damage to your phone:Your phone processes tons of information. Depending on what apps are in use, yourphone may use a lot of power.» Dry your phone and ports thoroughly with a soft, clean cloth.Note: For the best charging experience, use a Motorola charger. Use of other chargers isnot recommended.» Do not expose your phone to salt water or other liquids.» Don’t try to charge your phone when it’s wet.When your phone is stationary, not charging, or not in use for a period of time,unnecessary background processes are shut down to optimize battery life.» To see what’s using up battery power, swipe upDETAILS. Tip: To quickly open Settings, swipe down twice on the status bar and tap.Clean your phoneTo disinfect your phone:» Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70%(specific for electro-electronic products).» It is recommended that you turn your phone off to clean it.Battery TipsTo save even more battery life between charges, you could reduce:» Widgets that stream information to your home screen, like news or weather.» Unused accounts: Swipe up» Do not drop or puncture your device, as this could damage the water repellentfeatures.Settings Battery USAGE» To help improve battery life, swipe up Settings Battery Battery Saver,and turn it on. When on, your phone’s display changes to Dark theme.» Do not expose your phone to water at high pressure. Settings Accounts.» Recording or streaming videos or music.» Avoid moisture in the phone’s openings, including the charging port, earphone jack,microphones, and speakers.» Do not immerse the phone in cleaning agents, and do not use cleaning materials thatcontain bleach or abrasive agents.» Do not use sprays directly on the screen.Get Started

Learn the basics» Settings: To quickly open common settings, swipe the status bar down. To open.more settings, swipe the status bar down again and tapHome screen» Customization: To personalize your home screen, see Customize your phone.The home screen is what you see when you turn on your phone. From here you canexplore apps and more.Help & moreLearn even more about your phone and get support.Note: Software updates may change the look of your home screen.Find it: Swipe upSwipe down for11:35notifications andsettings.73 Settings HelpTip: Some apps have their own help that’s specific to their features. Just tap the menuinside the app for details.SearchOn the home screen, tap the Google Search box for a text search or tapvoice.to search byWhen you type, suggestions appear below the search field:» To search for a suggestion, tap it.» To search for text in the search field, tapSearch by typing orsay "Hey Google.”Say “Hey Google”Tip: To close the keyboard, tapon the keyboard.Note: For voice search, see Speak.GoogleDuoMotoPhotosPlay StoreNotificationsSwipe upto seeall your apps.At the top of the screen, icons on the left notify you about new messages or events. Ifyou don’t know what an icon means, swipe the status bar down for details.Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notifications and phone status icons. Swipe up from center bottom toget to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.Tip: Getting too many notifications? Touch and hold a notification to see which app issending them to you. Then you can turn them off.Tips» Open app list: Swipe upto see all your apps.» Return home: To return to the home screen from any location, swipe up from thenavigation bar.» Pages: To add a page, drag an app to the right side of the screen until you see a newpage. You can add multiple pages. To see other pages of shortcuts and widgets (ifavailable), swipe the home screen left.Learn the basics

Tip: Emergency alerts have a special sound and vibration that is two seconds long,followed by one second, then another one second.Tue, Apr 3Wed, Dec 4Swipe down to seeyour notifications.Android SetupTo choose which types of alerts you receive, swipe up Settings Apps ¬ifications Advanced Wireless emergency alerts. The U.S. and local governmentssend these alerts through your service provider. So you will always receive alerts for thearea where you are, and you won’t receive alerts if you’re outside of the U.S.Tap a notification to open it, orFinish setting up your phone.choose an option, such as REPLY.FINISH SETUPDrive · Anna Pics1 file uploaded.Vacation.pngFor more, visit www.ctia.org and search “wireless emergency alerts.”notification. Some notifications showStatus iconsmore options when you slide themhalfway.Google · 27 ManageTip: Swipe left or right to remove aIcons at the top right of the screen tell you about phone status:Status IconsClear allNotifications screen. Swipe down from the top of the home screen down to view notifications.Tip: To quickly change common settings, swipe the status bar down. For more, seeQuick settings.Smart replyAlarm set/Data Saver on/See suggestions based on notification content. For example, a text with an address mayshow Google Maps as an option.To turn off Smart reply, tapSmart Reply.Network strengthMessages Menu Settings Suggestions in chat Airplane modeDo not disturbApp notificationsYou may see a notification dot on an app. This app notification, or badge,tells you the app has an update or an announcement, such as a new email ora missed call. Touch and hold the app for more information, options, or appshortcuts.Wireless Emergency Alerts (U.S. & some countries)Wireless Emergency Alerts, also known as CMAS or PLAN,is a U.S. national emergency alert system. Emergency alertscan pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by swiping upSettings Apps & notifications Advanced Wirelessemergency alerts.WIRELESSEMERGENCYALERTSCAPABLEWi-Fi in range/connectedBluetooth on/connectedTMLearn the basicsBattery Saver on/Battery charging/full

VolumeLock screenPress the side volume buttons up or down to select a ringer volume and see othercontrols.Your touchscreen is on when you need it and off when you don’t.Mute the ringer or set phoneto vibrate.Slide the bar to11:35increase/decrease volume.Tue, 3 AprilT h a n k s f o r fi n d i n g m y p h o n e !Mute the media player.Add a lock screenmessage for anyonewho finds your phone.Show all volume controls.Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media, and Alarm sounds. On screen, change the volume using slide bars.Do not disturbTo turn off some or all sounds, swipe the status bar down, and touch and holdnot disturb. Select an option:Swipe up to unlockyour screen.Do» See all exceptions: Select whether to hear alarms, media, or touch sounds.Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.» Restrict notifications: Set if you’d like to see notifications when Do not disturb modeis on.» Default duration: Set duration Do not disturb mode is on.» Schedules: Turn on Do not disturb at specific times during the day or night, or syncwith your calendar.Tip: Create an exception for repeat callers that allows a call to sound from the sameperson within a 15 minute period, tap Calls Allow repeat callers.» Screen off and on: Press the Power button to turn the screen off and on.» Screen lock: To unlock the screen, drag up from the bottom. To apply security to thelock screen (recommended), see Screen lock.» Notifications: Double tap a notification in the lock screen to open it.Tip: To prevent notifications from appearing in the lock screen, swipe up Settings Apps & notifications Notifications Notifications on lockscreen Don’t show notifications.» Lock screen message: To add a message to your lock screen, such as your name in Settings Display Advanced Lockcase your phone gets lost, swipe upscreen display Lock screen message.» Screen timeout: To change your timeout (screen locks automatically), swipe upSettings Display Advanced Screen timeout.Learn the basics

Quick settingsVoice to textFor quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings,swipe the status bar or lock screen down. Swipe down again for more settings. Tap anicon to toggle it on or off. Touch and hold an icon to see more options. For even more.settings, tapOn a keyboard, tappunctuation.Tap, then speak your message or search text. You can also speakThe Google Assistant Note: This feature may not be available in all languages.to rearrange your settings and add or remove settings.To open the Google Assistant, swipe up from the bottom corner of the screen, thenspeak or type a command.You can also say “Hey Google” or “Ok Google” to start the Google Assistant. To turn thisfeature on, swipe up Settings Google Account services Search, Assistant& Voice Voice Voice Match.Set screen brightness.Your networkFlashlightBluetoothDolbySmart audioDo Not DisturbAuto-rotateTurn Wi-Fi on/off.For more on the Google Assistant, visit https://support.google.com/assistant.Tap an icon to turn it on/off.Touch and hold to see moreDirect Shareoptions.In some apps, you can share something directly to a contact, app, or conversation.Battery SaverAirplane modeSelect the share option within an app, then select a contact, choose an app, or type aname or number to find a contact.See all phone settings.TO Type a name, phone number, or emailQuick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.SpeakKGoogle Voice AbeAnna MedinaMNAllieMichaelNathanCreate linkSharedalbumUse Google voice commands to tell your phone what you want.» Use voice to make a call: Tapon the home screen. Then say “Call” and then acontact name or number. Or, say “Send text.”Tip: If a contact has more than one number, you can say which number to call (forexample, “Call Joe Black Mobile”).» Search by voice: Tapon the home screen to search by voice.Note: To wake up your phone by saying “Hey Google,” see The Google Assistant .KevinGmailAstrid FanningMoreTap a contact toshare information.Swipe up for moreshare options.MessagesGoogle Direct Share screen. Tap a contact to share an item. Swipe up to get more options.Learn the basics

Picture-in-PictureCustomize your phoneIf you’re watching a video, on a video call, or using navigation, and you change screens,your video continues to play in a small window on your screen.Redecorate your home screenCustomize your home screen the way you want.» Tap twice to return to it.» Tap theto close it.11:35» Swipe up from the bottom of the screen to put the video in a small window.73» Drag video around your screen.Note: Not all apps support this feature.January29Touch and hold an emptyspot to change wallpaper.29Fri10 AM11 AMSay “Hey Google”Tap a shortcut to open.Touch and hold to move or delete.Weekly Project Meeting12 PM1 PM2 PMGoogleDuoStart hangout with ay StoreDrag shortcuts on top ofeach other to make a folder.Pick up snacks for the party3 PM4 PM5 PMPicture-in-Picture mode. Tap the video to open it on your screen.Tap the video twice to returnto it.Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.» Change your wallpaper: Touch and hold an empty spot on the home screen, thentap Wallpapers.» Add a home screen page: Drag an app to the right side of the home screen until anew page appears. You can add multiple pages.» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe upSettings Display.» Switch to dark theme: Change your display to use dark theme, which saves battery Settings Display Advanced and can be easier on your eyes. Swipe upDark Theme.Customize your phone

» Change your style: Change your font and icon style. Touch and hold a

To go back a screen, swipe toward the middle from the left or right edge. » Go to the home screen: Swipe up from the bottom of the screen. » See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to . your phone’s display changes to Dark theme. Tip: To quickly op

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