Mailoop Manual - Mailoop-cdn.azureedge

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Mailoop Manual@mailoop appNovember 20191

Mailoop Feedback2

What is Mailoop Feedback for? Mailoop feedback is an « add-in », integrated to Outlook Express your feedback about an email or meeting in completeconfidentiality Once a month Mailoop gives you access anonymously toagglomerated data This feature is useful when Mailoop is deployed within ateam or a company.3

Installation Manually Go on mailoop.com to be guided or on the Office store (« complements ») Automatically For a centrally deployed project, no manipulation is needed for the user. Itonly needs to be part of the Mailoop deployment group. To add or remove auser, contact the IT team.4

Objectives Express your feedback.s about: The emails you receive (except yours) The meeting with at least 2 pers. (when meetings have started) The feedbacks have been chosen by the project team underMailoop vigilance: They express a feeling, a perception and not a judgment They are simple to understand They are specific to match targeted actions to set up individually and collectively One click is enough to make a feedback; another click to cancel it5

Open Mailoop on a Email(Outlook software)6

Open Mailoop on an email(on the Web- Outlook.com)7

Open Mailoop on an email(on Outlook app)8

Open Mailoop on a meeting(Outlook software)9

Open Mailoop on a meeting(on the Web– Outlook.com)10

First use11

Onboarding Depending on the installation chosen, several scenarioscan occur: Personnal installation via the Office storeYou have access to all the possible options Deployment by IT within your company:1. IT has identified the features you have access to and limits anyadditional options (no choice)2. IT has identified some basic features and lets employees opt foradditional options (Smart Deconnexion, Analytics)

Set up Mailoop1. Choose the Mailoopfunctionalities3. A Microsoft page opens to give thenecessary access to Mailoop according tothe chosen functionalities13

Express a Feedback – Cancel a FeedbackClick on the feelingyou wish toexpressClick again if youwant to cancel14

Keep the addin open to often use MailoopPin the addin so that it stays open andupdates by checking your emails.15

Access to your settingsClick on the settings: a secure andauthenticated session automaticallyopens in a browser16

Access to your personal dashboardClick on the "Dashboard" icon: a secureand authenticated sessionautomatically opens in a browser17

Enable / Disable Smart Déconnexion (if selected bythe company) At the first use, you will be able to define your parameters. They can be changed at any time inyour settings. When Smart Disconnect is turned on, your emails are marked as read and no longergenerate notifications on your devices on the tracks you have set. At the end of a disconnection range (night, weekend, holidays), the e-mails switch back tounread for processing. At any time, you can interrupt this cycle by disabling the Smart Déconnexion18

Mailoop Dashboard19

Objectives The dashboard summarizes all the analyzes made by Mailoop. It is personal and confidential - only you can access it. The data are updated weekly or monthly (according to informationsystem). A "Settings" tab allows you to customize some features of Mailoop, orto exercise your right of opposition.20

Dashboard exampleAccess collectivedashboard as anadminMonth pickerSet your favoriteanalyticsMenuStatistics21

The Smart Déconnexion22

Objectives La Smart Déconnexion is a smart notification shield: it activates itself automatically(according to your preferences) in the evening, on weekends and during yourholidays to protect you from email notifications. At any time it is possible to voluntarily consult your emails : they are simply inyour inbox, marked as "read", and with the category "Smart Déconnexion". You can stop the automatic Smart Déconnexion cycle by setting it to "OFF".About 50% of people prefer to manage solicitations in real time : this is your choice. At the end of the disconnection session, the emails switch to "Not Read" inorder to be processed in the office.23

Smart Déconnexion : setting page on yourdashboard24

Mailoop empowers people forbetter emails and meetingssupport@mailoop.com

Mailoop Manual @mailoop_app November 2019 1. Mailoop Feedback 2. What is Mailoop Feedback for? Mailoop feedback is an « add-in », integrated to Outlook Express your feedback about an email or meeting in complete confidentia

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