RESPONSIBLE CARE MANAGEMENT SYSTEM TECHNICAL
American Chemistry CouncilTITLE: RESPONSIBLE CARE MANAGEMENTSYSTEM TECHNICAL SPECIFICATIONDocument Number: RC101.04RCMS : 2013Issue Date: May 1, 2013RESPONSIBLE CAREMANAGEMENT SYSTEMTECHNICAL SPECIFICATION
Responsible Care Responsible Care Management System RCMS Copyright Notice American Chemistry Council (2013)This work is protected by copyright. The American Chemistry Council (ACC),which is the owner of the copyright, hereby grants nonexclusive royalty-freelicense to reproduce and distribute this work, subject to the following limitations:1. The work must be reproduced in its entirety, without alterations2. All copies of the work must include a cover page bearing ACC’s notice ofcopyright and this notice.3. Copies of the work may not be sold.4. The official control version of this document is posted at the following website:www.americanchemistry.comMay 2013RC101.04 American Chemistry Council2
Responsible Care Responsible Care Management System RCMS Table of ContentsIntroduction4Management System Components5Responsible Care Management System Requirements6Appendix 1 - Definitions and Interpretive Notes12Appendix 2 – ACC Responsible Care Initiative Requirements16Appendix 3 – References and Resources17Document Control Information18May 2013RC101.04 American Chemistry Council3
Responsible Care Responsible Care Management System RCMS IntroductionResponsible Care is the American Chemistry Council's (ACC’s) comprehensive health,safety, security and environmental performance improvement initiative. ACC Memberand Responsible Care Partner companies implement Responsible Care to effectivelymanage their operations and products and respond to stakeholder concerns.Implementation of Responsible Care is an obligation for ACC member and ResponsibleCare Partner companies covering their U.S. asset base as defined by the ACC’s duesformula.The ethical foundation of the Responsible Care initiative is based on the commitmentsAmerican Chemistry Council members and Responsible Care Partners have madethrough the Responsible Care Guiding Principles. The Guiding Principles are personallyendorsed by each ACC member and Responsible Care Partner company ExecutiveContact (e.g., CEO, President, etc) upon admission into the ACC.Responsible Care Management System (RCMS) is an integrated health, safety, securityand environmental management system based on the principles of Responsible Care andthe Policy-Plan-Do-Check-Act continual improvement cycle. ACC members andResponsible Care Partners are required to demonstrate conformance to the requirementsof this technical specification (beginning on page 6) or conformance to the RC14001 technical specification (RC151.05) as part of their overall Responsible Care obligations.Conformance is determined through an independent third-party audit conductedaccording to established ACC procedures which can be accessed vicesResources.Responsible Care is a dynamic initiative which evolves to meet the expectations of theindustry’s stakeholders and the larger society. Information on ACC’s currentResponsible Care requirements (as of the publication of this document) to which itsmembers and Responsible Care Partners subscribe can be found in Appendix 2 of thisdocument. Since Responsible Care is based on the principle of continual improvement,parties implementing this management system model and/or conducting conformanceaudits can obtain the most current listing of program requirements ponsible-Care-Program-Elements.May 2013RC101.04 American Chemistry Council4
Responsible Care Responsible Care Management System RCMS 0.0 Management System ComponentsPolicy and LeadershipPolicy establishes an overall sense of direction and sets the principles of action for anorganization. It sets the overarching goal as to the level of responsibility andperformance required of the organization and against which all subsequent actions shallbe judged. Responsibility for setting policy rests with the organization’s seniormanagement.PlanningAn organization shall formulate a plan to fulfill its policy. The organization shallunderstand its hazards, risks and impacts, both inside and outside the fence line, includingthose related to the organization’s products. Planning is an ongoing process which can beimpacted by numerous internal and external events and activities.Implementation, Operation, and AccountabilityFor effective implementation, an organization shall develop the capabilities, supportsystems and resources necessary to achieve its policy, objectives and targets.Implementation is a dynamic continual improvement process. An organization shallfocus and align its people, systems, strategy, resources and structure in order to achieveits objectives consistent with the Responsible Care Guiding Principles.Performance Measurement, Corrective and Preventive ActionAn organization shall measure, monitor and evaluate its performance. There shall be asystem to measure and monitor actual performance against the organization’s objectivesand targets. Systems shall also exist to plan and implement appropriate corrective andpreventive actions.Management ReviewThe organization’s management shall, at appropriate intervals, conduct reviews of theRCMS to ensure its satisfactory operation and promote continual improvement. Thisreview shall be broad enough in scope to address the Responsible Care dimensions of itsactivities, products or services.Policy andLeadershipACTCHECKMay 2013RC101.04PLANDO American Chemistry Council5
Responsible Care Responsible Care Management System RCMS Responsible Care Management System Requirements1.02.0POLICY AND LEADERSHIP1.1Senior management shall develop, document and implement a policy forthe organization that recognizes Responsible Care, and shall communicateit to employees and other stakeholders as appropriate, and make itavailable to the public.1.2The policy shall be relevant to the nature, scale and impact of theorganization’s operations, products and processes.1.3The policy shall set a framework for establishing and reviewingResponsible Care goals, objectives and targets and shall include acommitment to continual improvement.1.4The policy shall include a commitment to comply with legal andResponsible Care related requirements to which the organization is subjector subscribes.1.5The policy shall promote openness with stakeholders.1.6The policy shall reflect a commitment to the Responsible Care GuidingPrinciples.1.7The policy shall be supported by a demonstration of visible leadership,commitment and involvement from senior management and other levels ofthe organization with respect to Responsible Care.PLANNING2.1The organization shall have a system to identify and evaluate health,safety, security and environmental hazards and assess and prioritize therisk associated with:a) New and existing products;b) New and existing processes; andc) Changes to existing products and processesMay 2013RC101.04 American Chemistry Council6
Responsible Care Responsible Care Management System RCMS Including:i.ii.2.2Distribution, transportation and use of raw materials andproducts;Activities associated with its operations includingoperational energy efficiency and waste minimization,reuse and recycling.The organization shall monitor emerging health, safety, security andenvironmental concerns relevant to its business and maintain currentinformation related to hazards and risks for:a) Productsb) Processesc) Activities associated with its operations2.3The organization shall have a system in place to review and determine theapplicability of regulations, legislation and other Responsible Care relatedrequirements to which the organization is subject or subscribes.2.4The organization shall have a process in place to assess stakeholderperspectives.2.5The organization shall establish Responsible Care goals, objectives andtargets as applicable for:a) Productsb) Processesc) Activities associated with its operationsThese goals, objectives and targets shall be based upon the organization’sprioritized risks, stakeholders’ input and regulatory, legal and otherResponsible Care-related requirements to which it subscribes. The goals,objectives and targets shall be: established for each relevant function;reflect the organization’s commitment to continualimprovement; andinclude timeframes and responsibilities for accomplishment.The organization shall have a process to identify and assess program andorganizational needs and to allocate resources to meet Responsible Caregoals, objectives and targets.May 2013RC101.04 American Chemistry Council7
Responsible Care Responsible Care Management System 3.0RCMS IMPLEMENTATION, OPERATION AND ACCOUNTABILITY3.1The organization shall document its Responsible Care ManagementSystem as necessary to ensure its effective implementation, maintenanceand control. Documentation shall be legible, dated, readily identifiableand available.3.2Consistent with the Responsible Care Guiding Principles, the organizationshall establish and maintain systems to: manage its prioritized risks;ensure safe operations and maintenance activities sufficient toachieve its policy, goals, objectives and targets;protect the environment, conserve resources, protect workerhealth and create a safe and secure work environment; andmanage change for products, processes and activitiesassociated with its operations, commensurate with risk.3.3The organization shall establish, document and communicateresponsibilities and accountabilities to meet the Responsible Carerequirements it has set.3.4The organization shall have a process in place to:a) identify training needs;b) establish and maintain effective training programs; andc) verify competency for persons performing those tasks directlyrelated to the organization’s prioritized EHSS risks.3.5The organization shall establish and maintain dialogue with employeesand other stakeholders about its impact on human health, safety, securityand the environment, its Responsible Care Management Systemperformance, plans for improving the organization’s performance andmanagement of relevant risks for:a) Products;b) Processes; andc) Activities associated with its operations.May 2013RC101.04 American Chemistry Council8
Responsible Care Responsible Care Management System 3.5.1RCMS The organization shall have processes:a) to facilitate the flow of hazard and safe handling informationalong the value chain to support risk evaluate and riskmanagement of its products;b) to facilitate the flow of appropriate guidance, informationand/or training requirements along the value chain to supportknowledge of the relevant risks and hazards associated with theorganization’s products, processes and activities; andc) for receiving such information from suppliers on goods andservices used by the organization.3.5.2The organization shall have a process to make product safety andproduct stewardship information publicly available.3.5.3The organization shall participate in mutual assistance programsand sharing activities as embodied in Responsible Care.3.6The organization shall involve employees in the development,communication and implementation of Responsible Care programs. Theorganization shall have a system to recognize the Responsible Careperformance of employees.3.7The organization shall establish and maintain procedures to respond toaccidents and emergency situations, and for preventing and/or mitigatingthe impacts that may be associated with them. These procedures shallinclude:a) appropriate consideration of communications and communityrecovery needs;b) appropriate participation in the development, implementationand maintenance of community emergency preparedness plans;and,c) an appropriate process for responding to raw material, product,process, waste material and transportation incidents.The organization shall periodically test these procedures where practical.May 2013RC101.04 American Chemistry Council9
Responsible Care Responsible Care Management System 4.0RCMS PERFORMANCE MEASUREMENT, CORRECTIVE AND PREVENTIVEACTION4.1The organization shall regularly monitor and measure key characteristicsof its operations, products and activities that can have a significant effecton health, safety, security and the environment. This shall include therecording of information to track performance, relevant operationalcontrols and conformance with the organization’s Responsible Care goals,objectives, metrics and targets.The organization shall use relevant measures and records to analyze health,safety, security and environmental and other Responsible Careperformance and trends.4.2The organization shall periodically evaluate its compliance with relevanthealth, safety, security and environmental legislation and regulations aswell as conformance with other Responsible Care-related requirements towhich it subscribes.4.3The organization shall have a process to conduct internal audits on theeffectiveness of its Responsible Care Management System to determinewhether or not it has been properly established, implemented andmaintained. Audits shall occur at planned intervals and their frequencyshall be determined commensurate with risks associated with theoperations; results of previous audits; and changes to the managementsystem.4.4Commensurate with risk, the organization shall have a process to workwith as appropriate, review and assess customers, suppliers, contractmanufacturers, carriers, distributors, contractors, and third-party logisticsproviders based on Responsible Care or other health, safety, security andenvironmental performance criteria that have been established by theorganization.4.5The organization shall periodically evaluate the effectiveness of itscommunications programs with its stakeholders.4.6Non-conformity, corrective and preventive action4.6.1 The organization shall have a process to identify, investigate andassign significance to: May 2013RC101.04Incidents and accidents relating to its products, processes andactivities associated with its operations; American Chemistry Council10
Responsible Care Responsible Care Management System 4.6.2RCMS Instances of non-conformance with the Responsible CareManagement System.Based on the determined level of significance, the organizationshall:a)b)c)d)Identify root causes;Address and mitigate any adverse impacts;Initiate and complete corrective and preventive actions;Share key findings and associated corrective and preventiveactions with relevant internal and external stakeholders; ande) Review efficacy of corrective and preventive actions taken.4.75.0The organization shall establish and maintain procedures for theidentification, maintenance and disposition of relevant Responsible Carerecords, including training records, and results of audits and reviews.MANAGEMENT REVIEW5.1Senior management shall periodically review its Responsible CareManagement System and take action to ensure its continuing suitability,adequacy and effectiveness. This review shall address the possible needfor changes to policy, goals, objectives and other elements of theResponsible Care Management System, changing circumstances and thecommitment to continual improvement.Outputs from the management review shall include any decisions andactions related to possible changes to the policy, goals, objectives andtargets and other elements of the Responsible Care management system.May 2013RC101.04 American Chemistry Council11
Responsible Care Responsible Care Management System RCMS Appendix 1 - Definitions and Interpretive NotesDefinitionsActivities Associated with Operations – A phrase referring to activities outside of orsupporting traditional manufacturing processes. For example, a manufacturing processmight be a batch production operation, while activities associated with that operationmight include maintenance (planned, required, emergency, routine, andpreventive/predictive), housekeeping, training, and other non production-specific actions.Carriers – Companies associated with the transport of products or raw materials. Thesemay include, but are not limited to, railroads, marine transport, air, bulk trucks, standardfreight trucks, less-than-truckload (LTL) shipments, and, in some instances, pipeline.Contract Manufacturers – See “Toll Manufacturers” below.Contractors – A broad category that addresses companies associated with operations toassist the organization. Plant Contractors may include maintenance, construction,operations, security, landscaping, facility upkeep, janitorial, and a number of otherfunctions. Organizational Contractors may also include consultants, administrative,accounting, and a number of other functions.Customers – Sometimes identified as “direct product receivers.” Customers refer to thoseentities that the organization directly sells its products to.Distributors – These companies are used by the organization to sell (often after repackaging) its products to multiple downstream users. Distributors are different than“resellers” who purchase a material and resell it under their own brand name.Facilitate the flow of information – Develop dialogue and working relationships withsuppliers, customers, and others in relevant value chains, including two-waycommunications between producers and downstream customers.Hazard – Source of or situation that could result in harm in terms of human injury or illhealth, damage to environment, property or the workplace or a combination of these.Nonconformance – Any deviation from planned activities within a management system.For example, if the plant’s incident tracking system requires health and safety incidents tobe recorded in a database within 48 hours of the occurrence, any incident that was notrecorded or recorded after 48 hours would be considered a Nonconformance.Risk – Combination of the likelihood and consequence(s) of a specified hazardous eventoccurring.May 2013RC101.04 American Chemistry Council12
Responsible Care Responsible Care Management System RCMS Prioritized Risks – Arranging or addressing risks in order of importance.Product Safety - Product safety management requires an understanding of intendedproduct uses, a science-based assessment of potential risks from products, andconsideration of the opportunities to manage product safety along the value chain. A keycomponent of managing product safety by parties in the value chain is exchanginginformation regarding product hazards, intended uses, handling practices, exposures andrisks.Product Stewardship - Product stewardship directs participants involved in the life cycleof a product to take shared responsibility for understanding, managing andcommunicating the impacts to human health and the environment that result from thedevelopment, production, use, distribution and end-of-life management of theproduct. This helps companies and their partners to promote safe and environmentallysustainable use of products.Product stewardship information - Information elements that may be made publiclyavailable include, but are not limited to: Chemical identity (or category description)Uses - applications, functionsPhysical/chemical propertiesHealth effectsEnvironmental effectsExposure - exposure potentialRisk management - recommended measuresOther elements that might strengthen a company’s stewardship message, may also beincluded.Responsible Care – An international environment, health and safety performanceimprovement initiative of the chemical industry. Responsible Care is based on theconcepts of continual improvement and openness in responding to the concerns ofstakeholders about the industry’s operations and products. In the United States,Responsible Care is implemented by the member and Partner companies of the AmericanChemistry Council (ACC). ACC also includes a focus on security of manufacturingplants, the chemical supply chain and IT/cyber activities in its Responsible Care pr
of this technical specification (beginning on page 6) or conformance to the RC14001 technical specification (RC151.05) as part of their overall Responsible Care obligations. Conformance is determined through an independent third-party audit conducted accordi
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