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MARCH MADNESS:A Full Court Pressfor MarketersWRITTEN BYBrad JohnsmeyerJordan RostAllison MooneyTHE RUNDOWNPUBLISHEDMarch 2014March means one thing for college hoops fans: March Madness.But the NCAA tournament, which kicks off next week, isn’t just fordiehards. It’s a mainstream event and one of the year’s biggestmarketing moments. The web makes it easier than ever to getinto the action—whether you’re a pro bracketologist or casual fan.Here, we look at last year’s numbers and the early trends for 2014to help predict the field for marketers.thinkinsights

Watching at workLive streaming of the games has grown the March Madness audience dramatically,shifting much of the watching online. Last year’s tournament delivered record-settingvideo consumption across digital platforms. According to Turner Sports, which managesNCAA March Madness Live, there were 49 million live video streams. That’s 14 millionhours of video.Fans never have to miss a game—even when they’re at work. Last year, we saw a 26%growth over the previous year in various searches for where to watch the game online.On the first Thursday and Friday of the tournament, a disproportionate number of thosesearches, 82%, came from desktops (Google Internal Data, 2013). Surely, the “boss button”came in handy. This might mean lost productivity, but for the enterprising advertiser, it’stwo more days each week to score points with customers on digital.Mobile has changed the gameWhen they’re away from their desks, fans turn to their mobile devices so they don’t missany of the action. Most often, they search for terms such as “scores,” “results,” “highlights”and “news.” Visuals are especially compelling for fans, so we also see a lot for searches for“videos,” “images,” “pictures,” “photos” and “reactions.” In 2013, searches for these termsgrew 120% on mobile, compared with the previous year (see chart below). We especiallynotice an increase on weekends when fans are watching from the couch or while they’reout at bars. Brands and publishers will want to keep this in mind as they generate NCAArelated content and ensure it’s accessible across all devices to reach these constantlyconnected fans.thinkwithgoogle.com2

Mobile Searches for March Madness News, Information and Visuals20132012TuesWedThursFriSatSunMonTuesSource: Google Internal Data, March 13-19, 2012, and March 19-26, 2013, Indexed Search QueryVolume, United StatesIt’s Merch Madness during the finalsIf a team makes it to the Elite Eight, we see a spike in the demand for its brandedmerchandise, such as jerseys and t-shirts.Apparel Searches for Teams in the 2013 Final FourmichiganMar 8louisvilleMar 15Mar 22wichita stateMar 29Apr 5syracuseApr 12Apr 19Apr 262013Source: Google Trends, Indexed Search Query Volume, United Statesthinkwithgoogle.com3

This demand is strong year-round for perennial sports powerhouses such as Louisvilleand Michigan, but more ephemeral for those Cinderella stories. As you can see in thegraph above, apparel demand rose for last year’s breakout star, Wichita State, as it madeits way to the Final Four. Demand fell once the team was eliminated, but it’s on the riseagain thanks to the team’s record undefeated regular season heading into this year’stournament. This goes to show the power of March Madness as a brand builder—onethat retailers and universities alike can take advantage of.The tournament can also be a boon to local business. Last year, Final Four host cityAtlanta enjoyed its highest weekly demand for local tourism searches—a 22% rise(Google Internal Data, 2013). This year, fans will be descending upon Arlington, TX tosee the final games.Brands cashing in on bracketsFor some, the fun of March Madness isn’t about watching the games, it’s about predictingthe winners. Searches for brackets leading up to Selection Sunday have grown fourfoldsince 2008 (see chart below).Searches Related to BracketsFeb 2008Feb 2009Feb 2010Feb 2011Feb 2012Feb 2013Feb 2014Source: Google Internal Data, Indexed Search Query Volume, United StatesBrands are fueling this trend by sponsoring contests. A great example is Quicken Loans’Billion Dollar Bracket Challenge, which the company is doing in partnership with WarrenBuffett’s Berkshire Hathaway. We’ve seen huge growth in searches for this brandedbracket; “Warren Buffett ncaa” and “quicken loans ncaa” are both top NCAA-relatedsearches (see below).thinkwithgoogle.com4

Top Trending Google Searches Related to NCAAncaa tournament 2014ncaa bracket 2014ncaa 6th fanperfect ncaa bracketncaa rankswarren buffett ncaancaa basketball pollsncaa grouping crosswordquicken loans ncaancaa bracketology 2014Source: Google Internal Data, March 1-7, 2014, United StatesLook for bracket searches to spike on March 16, Selection Sunday, and the day after aspeople research teams and place their wagers before the tournament begins.Marketers can bet that these trends—streaming, mobile, merchandise and brackets—willcontinue to grow this year. To stay on top of what's trending during the tournament, keeptabs on google.com/marchmadness.thinkwithgoogle.com5

Brad JohnsmeyerAnalytical Insights Marketing, GoogleJordan RostAnalytical Insights Marketing, GoogleAllison MooneyHead of Trends & Insights, Googlethinkwithgoogle.com6

MARCH MADNESS: A Full Court Press for Marketers March 2014 March means one thing for college hoops fans: March Madness. But the NCAA tournament, which kicks off next week, isn’t just for diehards. It’s a mainstream event and one of the year’s biggest marketing moments. The web makes it easier than ever to get

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