NSW Mental Health Act 2007) No. 8 Guide Book

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0809101112131415APPENDICESNSW Mental HealthAct ( 2007) no. 8Guide Book8TH EDITION INCORPORATING THE 2015 MENTAL HEALTH ACT AMENDMENTSSee r information re amendments to the NSW Mental Health Act(2007) no. 8 relating to COVID-19HETI.NSW.GOV.AUNSW MENTAL HEALTH ACT (2007) GUIDE BOOKA

08COPYRIGHT INFORMATIONDISCLAIMER8th Edition. Incorporating the 2015 NSW MentalHealth Act 2007 Amendments.While every care has been taken in the preparationof the information in this document, it does notpurport to be a comprehensive list of applicablelegislation or policies, and does not purportto render legal advice. HETI and NSW Healthcannot accept any legal liability for any errorsor omissions or damages resulting from relianceon the information contained in this document.Any concerns individuals may have should bediscussed with appropriate legal advisors. Copyright Health Education and TrainingInstitute (HETI)This work is copyright protected. It may bereproduced in whole or in part for study ortraining purposes subject to the inclusion of anacknowledgment of the source. It is not intendedfor commercial usage or sale.State Health Publication No: (HETI) 160438A full copy of this report and others in this seriescan be downloaded from the HETI website:https://www.heti.nsw.gov.auOriginally developed and published for theMinistry of Health, Mental Health Branch (MHB) asthe: Mental Health Act Guide BookPublished by the Health Education and TrainingInstituteLocked Bag 7118 Parramatta BC 2124ISBN: 978-1-76000-516-0First Published 1991Reprinted April 1993, August 1993Second edition April 1995Reprinted July 1995, June 1996Third edition November 1998Reprint with amendments May 2003Fourth edition August 2011Fifth edition September 2016Sixth edition April 2019Seventh edition March 2021Eighth edition May 2021NSW MENTAL HEALTH ACT (2007) GUIDE BOOK09101112131415APPENDICESForewordThe Health Education and TrainingInstitute (HETI) is pleased to release the2018 version of this Guide Book, fundedby the Mental Health Branch, NSWMinistry of Health.This Guide Book was produced withthe expertise, knowledge and supportof many stakeholders, including NSWMinistry of Health Mental Health Branch,NSW Police, NSW Ambulance, the MentalHealth Review Tribunal, and staff at HETI.The document is representative of HETI’scommitment to the production of highquality training materials and of HETI’sexpertise in the field of mental healthtreatment.Rhonda LoftusExecutive DirectorHETI Mental Health PortfolioApril 20191

0809101112131415APPENDICESIntroductionThe NSW Mental Health Act 2007 (the ‘Act’)establishes the legislative framework withinwhich care and treatment can be provided forpersons with a mental illness in NSW. A goodunderstanding of the major objectives andrequirements of the Act is therefore importantfor all of those who work within the mental healthsystem.The Act, which came into operation in November2007, retained many of the central principles ofthe previous legislation such as the definitions ofmental illness, a mentally ill person, and a mentallydisordered person. The Act was amended in 2015and again in 2018. This edition of the Guide Bookincorporates those changes.The Guide Book has been written primarily toprovide mental health practitioners who apply theAct on a regular basis with a clear and practicalsource of information about the procedures to befollowed and issues to be considered in preparingfor hearings before the Mental Health ReviewTribunal. However, it is also hoped that it will beuseful to those who are involved in providingsupport and advice to consumers and carers.DISCLAIMER ON THE TERMINOLOGY USED THROUGHOUT THIS DOCUMENTThe term ‘consumer’ is generally applied by key organisations that represent the interests ofpeople who have a lived experience of mental illness or a mental disorder and have accessedmental health services. This Guide Book aims to support mental health staff in applying theNSW Mental Health Act 2007 which makes no reference to ‘consumers’ and instead uses theterms ‘patient’ and ‘person’ when referring to people who have a mental illness or disorder andare assessed for a mental health illness or disorder.In recognition of the above considerations: the term ‘person’ has been used when directly quoting the Act and/or referring toindividual(s) in the general community prior to them being assessed or scheduled; the term ‘patient’ has been used when directly quoting the Act and/or referring toindividual(s) treated in the mental health facilities or the mental health system; and the term ‘consumer’ has been used when broadly referring to people who are receivingmental health treatment, and their rights and recovery, etc.Pamela VerrallMember, NSW Mental Health Review TribunalMental Health Act Guide Book authorand reviewerNSW MENTAL HEALTH ACT (2007) GUIDE BOOK2

RD INTRODUCTION CHAPTER 1 125Aims and Objectives of theNSW Mental Health Act 200751.1Objects (s3) 51.2Principles of care and treatment (s68) 5010203040506074.5 When should a designated carer and/orprincipal care provider be notified? 4.6 Requests made by a designated carerand/or principal care provider 08191919101112131415APPENDICES6.6 Discharge of those who do not meetcriteria for involuntary admission 6.74.7 Considering information provided by a designatedcarer and/or principal care provider (s72B) 194.8 Involving a designated carer and/or principalcare provider in discharge planning 09Interstate transfers of involuntary patients 2930CHAPTER 7 31Introduction to the processes of review 317.1 Procedural fairness and a non-adversarialapproach 313264.9 Designated carers, principal care providersand community– based treatment CHAPTER 8 CHAPTER 2 20Mental Health Inquiry 32Definitions 64.10 The importance of the carer provisions 208.1Preparing for a mental health inquiry 322.164.11NSW Family and Carer Mental Health Program 208.2Precise documentation 32218.3Preparing a report 32Answering questions at mental health inquiry 33Who is a mentally ill person under the Act? 2.2 Who is a mentally disordered personunder the Act? 7CHAPTER 5 Voluntary Patients 218.45.1Who is a voluntary patient? 2195.2Criteria for admission (s5) 218.5 Assisting the consumer to prepare for a mental33health inquiry 95.3 Reclassifying a patient from voluntaryto involuntary (s10) 21CHAPTER 3 115.4Discharge of a voluntary patient (s7 & s8) 21Consumer Rights under theNSW Mental Health Act 2007 115.5Rights of voluntary patients (Schedule 3A) 215.6Avenues of review 22CHAPTER 9 36CHAPTER 6 2323Other Functions of the Mental HealthReview Tribunal 369.1How are hearings conducted? 369.2Who sits on the Tribunal? 369.3Applying in a timely fashion 36Preparing for the hearing 362.3Exclusion criteria (s16) 2.4 Differences between a mentally ill andmentally disordered person under the Act 2.5Some other important definitions 3.1 Rights of consumers detained under the Actand responsibilities of mental health facilities 8113.2Rights under a Community Treatment Order 14Involuntary Admissions 3.3Assisting consumers to exercise their rights 146.1 Pathways to involuntary admission – gettingthe person to a declared mental health facility CHAPTER 4 17Designated Carers and Principal Care Providers 174.1Who is a designated carer? (s71) 174.2The nomination of a designated carer (s72) 184.3 Following the identification of adesignated carer 184.418Principal care provider (s72A) NSW MENTAL HEALTH ACT (2007) GUIDE BOOK238.6The mental health inquiry 8.7 What can the Mental Health ReviewTribunal decide? 8.8Considering the options 3435356.2 After the person gets to a declared mentalhealth facility – examination requirements 259.46.3 Being detained as a mentally ill or mentallydisordered person 9.5Reports and documents 37289.6Preparing reports for the Tribunal 376.4 Detained person’s right to information (s74) 299.7Answering questions at the hearing 376.5 Reclassifying a patient from involuntaryto voluntary status (s40) 299.8 Assisting a consumer to prepare forand participate in a hearing 373

FOREWORDINTRODUCTIONCONTENTSCHAPTER:0102030405What to do after the hearing 38CHAPTER 12 9.10 What does the Tribunal deal with? 3840Guardianship, Financial Managementand the Mental Health Act CHAPTER 10 41Community Treatment Orders 4110.1419.99.11Other Processes of Review What is a CTO? (s51) 10.2 Who can apply for a CTO? (s51(2)) 4110.3 Applying for a CTO 4110.4 Providing notice to the consumerof a CTO application (s52) 4210.5 When can a CTO be made? 4210.6 The treatment plan 4310.7 The length of a CTO 4306070809101112131415APPENDICES54CHAPTER 156654Groups with Particular Needs under theMental Health Act 6612.1 What does the Guardianship Division of the NSWCivil and Administrative Tribunal (NCAT) do? 5415.16615.2 Older consumers 6712.2 Admission and discharge of a person underguardianship to a mental health facility 5515.3 Cultural issues 6812.3 Using guardianship in the area ofmental health APPENDIX 1 7155Amendments to The NSW Mental Health Act 2007 7112.4 Consent to medical treatment 56APPENDIX 2 80Mental Health Act 2007 forms 80Younger consumers 12.5 Financial management and the NSW Trusteeand Guardianship Act 2009 5712.6 Financial management and theMental Health Act APPENDIX 3 8158Mental Health Review Tribunal 8110.8 Preparing for and attending CTO hearings 44CHAPTER 13 61APPENDIX 4 8210.9 Adjourning a CTO application 45Consent to Surgery or Special Medical Treatment 61Facilities and services 8210.10 Varying or revoking a CTO (s65 and s66) 4513.16110.11 Appealing against a CTO (s67) 4510.12 Breach of a CTO (s58) 4613.2 Consent to emergency surgery forinvoluntary patients (s99) 6113.3 Consent to non-emergency surgeryfor involuntary patients (s100) 6113.4 Consent to special medical treatmentfor involuntary patients (s102 & s103) 6210.13 Effectiveness of Community Orders 4810.14 Interstate CTOs 49CHAPTER 11 50Consent to Electroconvulsive Therapy 50What is surgery under the Mental Health Act? 11.1Who can administer ECT? (s88) 5013.5 Consent to surgical treatment forvoluntary patients and assessable persons 6311.2Voluntary patients 50CHAPTER 146411.3Involuntary patients and assessable persons 5111.4ECT for a person under 16 years 51Transport by Health Service Staff, Police,Ambulance Officers (Paramedics) 6411.5The Mental Health Review Tribunal’s role 5214.111.6Maintenance ECT 5214.2 Transport provisions 11.7ECT Register 53NSW MENTAL HEALTH ACT (2007) GUIDE BOOKInvoluntary admissions 64644

0809101112131415APPENDICESAIMS AND OBJECTIVES OF THE MENTAL HEALTH ACT 2007Chapter 1AIMS AND OBJECTIVES OF THEMENTAL HEALTH ACT 2007The NSW Mental Health Act 2007 (the ‘Act’)contains a range of aims and objectives thatunderline the central place of community basedcare, the importance of involving consumerswherever possible in decisions about theircare and treatment, and acknowledge theimportant role played by carers. While theseprinciples do not create any legally enforceablerights or entitlements they are intended toprovide guidance in the daily administration ofthe Act (s195).1.1 to provide for the care and treatment andpromote the recovery of a person who ismentally ill or mentally disordered; andto facilitate the care and treatment of a personwho is mentally ill or mentally disorderedthrough community facilities; andto facilitate the provision of inpatient care ona voluntary basis where appropriate, and onan involuntary basis in a limited number ofsituations; andNSW MENTAL HEALTH ACT (2007) GUIDE BOOKto protect the civil rights of a person whois mentally ill or mentally disordered, whileproviding them with access to appropriatecare, and, where necessary, provide treatmentfor their own protection or the protection ofothers; andto facilitate the involvement of a person whois mentally ill or mentally disordered andtheir carer(s) in decisions about their careand treatment.treatment and any alternatives, and should besupported to pursue their recovery; any restriction of liberty and interference withthe rights, dignity and self-respect of a personis to be kept to the minimum necessary inthe circumstances; each person’s particular needs should beconsidered, including those related to age,gender, religion, culture, language, disabilityor sexuality;1. people under the age of 18 yearsshould receive developmentallyappropriate services;1.2 PRINCIPLES OF CARE ANDTREATMENT (S68)The Act sets out a list of key principles for thecare and treatment of people with a mental illnessor mental disorder. These can be summarisedas follows: OBJECTS (S3)The objects of the Act can be summarisedas follows: people should receive the best possiblecare and treatment in the least restrictiveenvironment enabling the care and treatmentto be effectively given; care and treatment should be timely, highquality and in line with professionallyaccepted standards; care and treatment should be designed toassist people, wherever possible, to live, work,and participate in the community; medication should meet the health needs ofthe person and be given for therapeutic ordiagnostic needs and not as a punishment orfor the convenience of others; 2. Aboriginal people and Torres Strait Islandersshould have their cultural and spiritualbeliefs and practices considered;people should be given information abouttheir treatment that includes the effects ofpeople should be involved in the developmentof treatment and recovery plans andshould have their views considered wherereasonably practicable;1. every reasonably practicable effort shouldbe made to gain the person’s consentwhen developing their treatment andrecovery plans, to monitor their capacityto consent and to support those who maylack the capacity to consent to understandthese plans; people should be informed of their rights andentitlements under the Act, in a language andmanner that they are most likely to understand; the role of carers and their rights to be keptinformed, be involved, and have the informationthey provide considered, should be given effect.5

0809101112131415APPENDICESDEFINITIONSChapter 2DEFINITIONSThere are two key definitions that anyone workingwith the Act should understand: a mentally ill person;a mentally disordered person.These definitions provide the framework formany of the decisions made by mental healthprofessionals and others who are authorised toexercise functions under this Act. In particular,it is these definitions that determine who canbe involuntarily admitted to a declared mentalhealth facility.2.1 WHO IS A MENTALLY ILL PERSONUNDER THE ACT?Definition (s14)A mentally ill person is someone who is sufferingfrom a mental illness and, owing to that illnessthere are reasonable grounds for believing thatthe care, treatment or control of the personis necessary: for the person’s own protection from seriousharm, or for the protection of others from serious harm.In considering whether someone is a mentally illperson, their continuing condition, including anyNSW MENTAL HEALTH ACT (2007) GUIDE BOOKlikely deterioration in their condition and the likelyeffects of any such deterioration, are to be takeninto account.What is a mental illness for the purposes of theAct? (s4)Mental illness for the purposes of the Act means acondition that seriously impairs, either temporarilyor permanently, the mental functioning of aperson and is characterised by the presence ofone or more of the following symptoms: delusions; hallucinations; serious disorder of thought form; severe disturbance of mood; sustained or repeated irrational behaviourindicating the presence of one of more of thesymptoms mentioned above.The symptoms included in this definition shouldbe given their ordinary accepted meanings inthe psychological sciences, without reference tooverly clinical complexities or distinctions. Forexample a ‘delusion’ may be considered to be afalse, fixed and irrational belief held in the faceof evidence normally sufficient to negate thatbelief; and a ‘hallucination’ is a subjective sensoryexperience for which there is no apparent externalsource or stimulus.The main characteristic of ‘serious disorder ofthought form’ is a loss of coherence: one ideadoes not follow or link logically to the next. A‘severe disturbance of mood’ refers to a sustainedand profound change in mood that substantiallyimpairs a person’s level of functioning.The term ‘irrational behaviour’ refers to behaviourwhich a member of the community to whichthe person belongs would consider concerningand not understandable. In deciding whethera person is ‘mentally ill’ the term ‘irrationalbehaviour’ includes the additional test that it canbe inferred from the behaviour that the person issuffering from delusions, hallucinations, seriousdisorder of thought, or severe mood disturbance.In determining whether a person is ‘mentallyill’ the irrational behaviour must be sustainedor repeated.What is serious harm?A Communique from the NSW Chief Psychiatristwas provided to Local Health Districts andSpecialty Networks in 2014. It provides guidanceto clinicians making involuntary treatmentdecisions, regarding the ‘serious harm’ criterionin the Act. The Communique states that, whilstserious harm is not defined in the Act, it isintended to be a broad concept that may include: physical harm stalking or predatory intentemotional/psychological harmfinancial harmself-harm and suicideviolence and aggression including sexualassault or abuseharm to reputation or relationshipsneglect of selfneglect of others (including children).6

0809101112131415APPENDICESDEFINITIONSWhen making decisions under the Act, cliniciansshould undertake a comprehensive assessmentof the person including a review of the person’shistory of mental and physical illness, familyhistory, psychosocial factors impacting onthe presentation, and evaluation of the risk ofself‑harm and of harm to others. The assessmentshould include consideration of the harm that mayarise should an illness not be treated.What is a continuing or deterioratingcondition? (s14(2))This Chapter of the Act requires clinicians to notonly consider a person’s symptoms at the time ofan assessment, but also: the person’s clinical history includingtheir degree of insight and their capacityor willingness to follow a voluntarytreatment plan; the likely impact on the person’s prospects forimprovement or recovery if there is a failure tocomply with a treatment plan; the possible serious harm that may occur tothe person or others, if the person is not ableto be engaged in assessment and treatment.Is there a less restrictive environment forthe safe and effective provision of care andtreatment? (s12(1))A person must not be involuntarily admitted to,or detained in, or continued to be detained in,a mental health facility unless the authorisedmedical officer is of the opinion that: the person is a mentally ill (or mentallydisordered) person, and no other care of a less restrictive kind, thatis consistent with safe and effective care, isappropriate and reasonably available.Thus even where an assessment leads to the viewthat a person is mentally ill, involuntary admissionmay not be necessary or appropriate. The clinicianalso needs to assess the person’s social resourcesand consider any realistic options, for examplewhat can be expected of friends and family?What can the community mental health teamprovide? Is a voluntary admission possible? Is aCTO appropriate?CONTINUING CONDITION“The phrase ‘continuing condition’ invites the clinician and the decision maker to use an involuntarytreatment order to assist a person in avoiding the ‘revolving door syndrome’. This can be done byensuring that the person is admitted when necessary, and receives involuntary treatment for longenough to lessen the risk of an early serious relapse.”Mental Health Review TribunalNSW MENTAL HEALTH ACT (2007) GUIDE BOOKIssues to be considered in deciding whethera person should be detained as a mentallyill person: is there a mental illness as defined in s4, and is there a risk of serious harm to the person orothers, and has the person’s continuing condition orlikelihood of deterioration and its effects beenconsidered, and; is there a less restrictive environment in whichappropriate care, control and treatment can besafely and effectively provided?2.2 WHO IS A MENTALLY DISORDEREDPERSON UNDER THE ACT?Definition (s15)A mentally disordered person is someone whosebehaviour is so irrational that there are reasonablegrounds for deciding that the temporary care,treatment or control of the person is necessaryto protect them or others from seriousphysical harm.What is irrational behaviour?The term ‘irrational behaviour’ refers to behaviourwhich a member of the community to which theperson belongs would consider concerning andnot understandable. In deciding whether a personis ‘mentally disordered’ the only additional testfor ‘irrational behaviour’ is that temporary care,treatment or control of the person is considerednecessary to prevent serious physical harm to theperson or others.7

0809101112131415APPENDICESDEFINITIONSWhat is serious physical harm?It has no special legal meaning and is to beunderstood in its everyday usage that includes: This category is most commonly used where a person is actively suicidal or out of control following apersonal crisis, e.g. a relationship breakup. Intoxication with drugs and alcohol and impulsivity oftenfeature in these situations.risk of self-harm or suiciderisk of violence to others.Is there a less restrictive environment for theprovision of care and treatment? (s12(1))A person must not be involuntarily admitted to,or detained in a mental health facility unless theauthorised medical officer is of the opinion that: MENTALLY DISORDEREDthe person is a mentally disordered person, andno other care of a less restrictive kind, thatis consistent with safe and effective care,is appropriate and reasonably available tothe person.Issues to be considered in deciding whethera person should be detained as a mentallydisordered person: is the behaviour so irrational that temporarycare, treatment or control is necessary? is there a risk of serious physical harm to theperson or others? is there a less restrictive environment in whichappropriate care, control and treatment can besafely and effectively provided?these criteria are neither determinative nor evenindicative of either mental illness or mentaldisorder within the meaning of the Act.A person is therefore not to be defined as‘mentally ill’ or ‘mentally disordered’ merelybecause of any one or more of the following: the person expresses or refuses or fails toexpress a particular religious opinion or belief; the person expresses or refuses or fails toexpress or has expressed or refused or failed toexpress a particular philosophy; the person expresses or refuses or fails toexpress or has expressed or refused or failedto express a particular sexual preferenceor orientation; the person engages in or refuses orfails to engage in, or has engaged in orrefused or failed to engage in, a particularpolitical activity; the person engages in or refuses orfails to engage in, or has engaged in orrefused or failed to engage in, a particularreligious activity;2.3 EXCLUSION CRITERIA (S16)These have been included to prevent the Act’spotentially broad compulsory detention powersbeing used to control behaviour that is not relatedto mental illness or mental disorder. In themselves,NSW MENTAL HEALTH ACT (2007) GUIDE BOOKthe person expresses or refuses or fails toexpress or has expressed or refused or failed toexpress a particular political opinion or belief; the person engages in or has engaged in aparticular sexual activity or sexual promiscuity; the person engages in or has engaged inimmoral conduct; the person engages in or has engaged inillegal conduct; the person has an intellectual disability ordevelopmental disability; the person takes or has taken alcohol or anyother drug; the person engages in or has engaged inanti‑social behaviour; the person has a particular economic or socialstatus or is a member of a particular cultural orracial group.However, the exclusion criterion that refers tothe taking of alcohol or drugs does not preventthe consideration of the serious physiological,biochemical or psychological effects resultingfrom the use of a substance in order to meet thedefinition of a mentally disordered or mentallyill person (s16(2)).8

0809101112131415APPENDICESDEFINITIONS2.4 DIFFERENCES BETWEEN A MENTALLYILL AND MENTALLY DISORDEREDPERSON UNDER THE ACTThe Act specifies a different set of procedures andconsequences for each category. These are dealtwith under Involuntary Admissions (Guide Book,Chapter 6).2.5 SOME OTHER IMPORTANT DEFINITIONSAND ROLESAccredited personAn accredited person is a suitably qualified andexperienced senior mental health clinician whois not a doctor, such as a nurse, psychologistor social worker, who is authorised to write theSchedule 1 certificates and Form 1s (in certaincircumstances) (Guide Book, Chapter 6.2) thatunderpin the process of involuntary admission.Accredited persons are appointed by theSecretary of the Ministry of Health or delegateunder s136 of the Act.Ambulance officerMeans a member of staff of the NSW HealthService who is authorised by the Secretaryto exercise functions of an ambulance officer(paramedic) under the Act.NSW MENTAL HEALTH ACT (2007) GUIDE BOOKAssessable personAn assessable person is someone who has beendetained in a declared mental health facility as amentally ill person but has not yet been reviewedby the Mental Health Review Tribunal (theTribunal) at a mental health inquiry (s17).Authorised medical officerAn authorised medical officer is either the medicalsuperintendent of a declared mental healthfacility, or a doctor who has been nominatedby the medical superintendent to fulfil certainresponsibilities and make various decisions underthe Act mainly relating to: Initial assessment of patients Ongoing assessment of patients to determine ifthey need to continue to be detained Care and treatment of people who are mentallyill or mentally disordered, including consent tosurgical operations Decisions about whether a patient shouldbe discharged.In nominating a medical officer as an authorisedmedical officer, the medical superintendent isresponsible for ensuring that the medical officerhas an understanding of their responsibilitiesunder the Act and that they have the relevant levelof knowledge, skill and experience to undertakethis role. The medical superintendent should alsoensure that authorised medical officers have 24/7access to appropriate consultation and support,as well as supervision and resources to help themmeet their responsibilities.The medical superintendent is required tonominate the authorised medical officer in writing,specifying the name of the medical officer, andsigning and dating the written nomination.The medical superintendent is required tomaintain an up-to-date register of authorisedmedical officers who work in the declared mentalhealth facility. The register is to include thefollowing information: Name of the authorised medical officer Date of nomination as an authorisedmedical officer A copy of the written nomination Date the medical officer ceased to be anauthorised medical officer at the declaredmental health facilityThe authorised medical officer should be on theregister for each declared mental health facility inwhich they work.ConsumerA consumer is a person who has the experienceof using mental health services, or the livedexperience of a mental illness or mentalhealth disorder.9

0809101112131415APPENDICESDEFINITIONSDeclared mental health facilitiesDeclared mental health facilities are premisessubject to an order in force under s109. Thesepremises are declared by the Secretary of theMinistry of Health to fulfill certain functions underthe Act.There are three classes of facility:1 A mental health emergency assessmentclass that deals with short term detention forinitial assessment and treatment (all declaredEmergency Departments fall in this class)2 A mental health assessment and inpatienttreatment class that allows for the full rangeof inpatient functions under the Act (this classincludes Psychiatric Emergency Care Centres)3 A community or health care agency class toadminister community treatment orders.It is important all staff working with the Act,in particular those with the authority to takea person to a declared mental health facilityagainst their will for the purpose of assessment(i.e. accredited persons, NSW Police, and NSWAmbulance officers (paramedics)) be familiar withtheir local declared mental health facilities.A list of declared mental health facilities can beobtained by emailing the Mental Health Branch atMOH-mentalhealthbranch@health.nsw.gov.au. Theemail should indicate which of the three classesof listings is required – Emergency, Inpatientor Community.NSW MENTAL HEALTH ACT (2007) GUIDE BOOKDesignated carerA designated carer (who may also be a principalcare provider) is someone who is entitled tocertain information about a consumer’s careand treatment, and is entitled to be notified ofcertain events (unless excluded from being giveninformation by the consumer) (Guide Book,Chapter 4).Involuntary patientAn involuntary patient is someone who is detainedfollowing a mental health inquiry.Medical superintendentThe me

mental health services. This Guide Book aims to support mental health staff in applying the NSW Mental Health Act 2007 which makes no reference to 'consumers' and instead uses the terms 'patient' and 'person' when referring to people who have a mental illness or disorder and are assessed for a mental health illness or disorder.

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