TOYOTA MOTOR PHILIPPINES CORPORATION - Amazon Web Services

TOYOTA MOTOR PHILIPPINES CORPORATION

TOYOTAGLOBAL VISIONThrough our commitment to quality, consistent innovation,and respect for the planet, we at Toyota aim to exceedexpectations—and be rewarded with a smile.The image of a tree symbolizes the Toyota Global Vision.The roots are our shared values: the Toyoda Precepts, theGuiding Principles at Toyota, and the Toyota Way. The fruitsof this tree create “always better cars” and, at the same time,enrich lives in communities. The trunk is the stable baseof the business. Our business activities ensure sustainablegrowth by fostering this virtuous circle.TOYOTAMOTORPHILIPPINESOUR MISSIONDriven by the will to serve, we commit ourselves:To dominate our markets through dynamic selling and timelydelivery of attractive products, with excellent customerservice and continuous product improvementTo produce vehicles and components of outstanding quality,using advanced technology, continuously improving methodsand environment-friendly processes while maintaining safeworking conditionsTo sustain Company profitability, stability, productivity, andgrowth by efficiently engaging in effective financial andresource management for the collective gain of the ToyotaFamily and the society we serveTo sustain Team Members’ morale and productivity bydeveloping their full potential and total well-being, and byestablishing mutual trust, mutual responsibility and harmonythrough open communicationOUR VISIONTo be the No.1automotivecompany wheregreat people workas a team to providethe best productsand service to ourcustomersOUR VALUESWORKCompetenceDiscipline5SGenchi fety and yLoyaltyMalasakitRespect for OthersTeamworkTransparencyTrustUnity

CHAIRMAN’S MESSAGE“In the coming years, Toyota willtransition from simply being a vehiclemanufacturing company to a mobilitycompany that actively finds solutions toimprove means of moving people.”Alfred V. TyChairmanToyota Motor Philippines CorporationSince its establishment three decades ago, Toyota MotorPhilippines Corporation (TMP) has always been committed tothe long-term sustainability of its operations in the country tocontribute to the development of the Philippine society.Guided by our mission to deliver “always better cars”,we keep our customers’ needs and expectations as our toppriority. We are truly grateful and indebted to the trust of ourcustomers, which drives us to further improve Toyota’s brandof quality. In return, Toyota commits to continue to introducecars that are fun to drive and safe & reliable to use. As such,every effort that a Toyota Team Member exerts is gearedtowards improving the ownership experience of each customer.With the help of our various stakeholders in the Toyotavalue chain, we shall continue to make significant milestonestogether, as we all passionately work to be “always better” ineverything we do.In the coming years, Toyota will transition from simplybeing a vehicle manufacturing company to a mobilitycompany that actively finds solutions to improve means ofmoving people. With this positive outlook, we are excited toactively participate in this whole new mobility ecosystemwhich will transform the way we do business.As the Philippines faces a bright future, we continue tostrengthen our commitment to be at the forefront of creating“always better lives” for more Filipinos by providing dependablevehicles for their daily use. Toyota will continue to carry outmore meaningful programs that will have a positive impact tothe Philippine economy, society, and the environment.The Business ofTOYOTA MOTOR PHILIPPINESTMP’s head office and manufacturing plant are located inside the 82-hectare Toyota Special Economic Zone (TSEZ) in Santa RosaCity, Laguna. The marketing office of TMP is located at the 28th and 31st floors of the GT Tower International, Makati City.It is the largest automotive company in the country, with the widest vehicle line-up and dealer network, as well as the biggestsupply base. Currently, it produces two completely-knocked down (CKD) models, the Vios and Innova.TMP was incorporated onAugust 3, 1998 as a jointventure of the followingbusiness entities:GT CAPITALHOLDINGS, INC.TOYOTA MOTORCORPORATIONMITSUI &CO., LTD.

THE FUTURE OF TOYOTA“The automobile industry is clearly amidst its mostdramatic period of change as technologies likeelectrification, connected and automated drivingare making significant progress.”Akio ToyodaPresidentToyota Motor CorporationIn a once-in-a-century period of profound change, TOYOTA is transformingitself from a manufacturing company to a mobility company.Environment-friendlyVehicle TechnologiesToyota is at the forefront of the inevitableshift of the entire industry away frominternal combustion engines through thedevelopment of hybrid electric vehicles (HEV),battery electric vehicles (BEV), plug-in hybridelectric vehicles (PHEV), and fuel cell electricvehicles (FCEV).PriusMiraiConnected MobilityAutonomous DrivingThe move towards a future mobility society meansdecongesting the roads and highways. Toyota envisionsmobility as a service, through a connected network of vehicles,applications, and platforms that will get people where theyneed to go, when they need to.The next step in the future of mobility are safe vehicles thatget people to their destination safely and efficiently—withoutthem ever needing to touch the steering wheel. Toyota isleveraging its partnerships and research to develop trueautonomous driving.www.mobilityforall.com

TAKING CARE OF OUR CUSTOMERSFrom getting yourdream car to makingsure it lasts, TMPbelieves that everystep of your customerexperience shoulddelight.TimelyDeliveryNew ways of handling,processing, and deliveringcars are proof of strongcommitment to on-timedelivery and ensure thecontinuous flow of cars toTMP’s many dealerships.TOYOTASure AdvantageThese are the values that guide us, andthe assurance that go into each andevery Toyota vehicle you drive.QUALITY, DURABILITY,RELIABILITYThe minute you step inside your car, youcan be sure that your vehicle was builtaccording to the highest standards ofquality.

Heart-TouchingExperiencesCustomer-centricity has always been deeplyembedded in Toyota’s DNA. It is never enough tosimply settle for customer satisfaction. TMP movesto delight customers, to go beyond the expectedand to put a smile on their face.Worry-FreeOwnershipKey to the ultimate Toyota experience isensuring customers continue to receiveprofessional, personalized servicebeyond the point of purchase.GREAT VALUEFULFILLING OWNERSHIPPIONEERING TECHNOLOGIESAt Toyota, we know you expect thegreatest value for yor money. We give youfair trade-in value and high resale prices,plus flexible financing options.Excellent, convenient, and personalizedafter-sales programs, like the only onehour express maintenance in the country,make you feel good about owning aToyota.We were the first to introduce the world’sfirst hybrid vehicle—and continue todevelop cutting-edge innovations.

BUILT-IN QUALITY IN MANUFACTURINGWHAT WE TAKETO HEARTKaizenOur principle of continuousimprovementJidokaOur principle of independentlydetecting anomalies andpreventing defective products frombeing producedJust In TimeSystem (JIT)The principle of producing only“what is needed, when it is needed,and in the amount needed”AdvancingPHILIPPINE MANUFACTURINGAs an active agent in nation-building, TMP supports the vision of the Philippines as a major manufacturing base in Asia. Togetherwith its local suppliers, TMP propels the local manufacturing industry to the international manufacturing arena.

WORLD-CLASS CARS, MADE INTHE PHILIPPINES BY FILIPINOSTMP takes pride in hiring, training, and developing a highly-skilled workforce for itsmanufacturing plant. TMP harnesses Filipino industriousness and passion and usesthe human element to its advantage.VIOSIt has been the best selling passenger car in the Philippinessince 2004, known for its practicality. The Vios is one ofthe best in its class for exterior design, interior features,performance and safety.INNOVAIt has been the leader in the multipurpose vehicle segmentever since it was introduced in 2005. It is popular for its easyyet powerful driving performance with excellent fuel economy.TMP’sProductionFlowHere, man and machine worktogether—the machinesproviding accuracy andspeed to complement thehighly-trained eye for detailand exceptional skills ofTeam Members.PRODUCTIONMATERIAL HANDLINGOUT-HOUSE PARTSWELDINGPAINTINGASSEMBLYLOCALIMPORTEDIN-HOUSE PARTSPRESSRESINDELIVERY TODEALERQUALITYINSPECTION

FOSTERING TEAM SYNERGY & EXCELLENCECorporate Christmas PartyFamily Day at Enchanted KingdomCONTINUOUS IMPROVEMENTAND RESPECT FOR PEOPLE:It’s the TOYOTA way.Corporate Summer Outing

ALWAYS BETTER PEOPLEAlways better cars are producedin an always better workplaceTrainingTeam Members’ professional and personal development isvital in the organization’s growth. They are immersed in thecompany’s values, principles, and practices, then, honed anddeveloped on their specific job function, keeping in mind theirlong-term growth and career path.Reward & RecognitionTMP doesn’t just train and develop its Team Members, it honorsand rewards them for upholding excellence at work.Health & WellnessTMP Team Members enjoy numerouscompany health and wellness benefits.They also have access to the onsitesports center, which has facilities forbasketball, badminton, volleyball, tennis,and other activities.Volunteerism & Special InterestsTMP partners with affiliates and otherorganizations, such as Toyota’s ownhumanitarian foundation, to give backto and serve the community throughrelevant ways. They are also encouragedto join interest groups aligned with theirfavorite sports and lifestyle activities,like mountaineering and running, tostrengthen camaraderie.SocialsSocial activities such as family days,company outings, birthday luncheons,and Christmas parties are anotherintegral part of every TMP TeamMember’s holistic development.

ENVIRONMENTAL ADVOCACY“It is ourresponsibilityto protect thisbeautiful earthfor the next100 years.”It has always been part of Toyota’s commitment to grow the business sustainably,giving high regard to environment protection and conservation. As such, proactivesteps are carried out to make sure that every stage in Toyota’s business operations canbe pursued with less carbon footprint, while adding more value to society.Akio ToyodaPresidentToyota Motor /challenge2050Ushering Vehicle Electrificationin the PhilippinesTo support Challenge 1, TMP reinforces vehicle electrification as one of Toyota’slong-term solutions for a greener and energy-efficient automotive landscape. Toyotapropels the country into this paradigm shift by expanding its lineup of self-chargingHybrid Electric Vehicles (HEVs).In May 2019, TMP launched the Toyota Hybrid Electric Technology Conferencewith the theme “Toward Sustainable Mobility.” The event discussed the consequentialeffects of HEVs, aimed at promoting wider adoption of hybrids as the future of localtransportation. TMP partnered with government representatives, environment groups,the media, and other stakeholders to intensify its drive to push usage of its HEVmodels locally, which, in the long run, will benefit many sectors of society such asenergy, transportation, environment, and health.Toyota Daihatsu Engineering & ManufacturingVice President Yoshiyuki Uchida presents thePrius’ HEV technology