PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEM MOTOTRBO .
PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEMMOTOTRBO INSTALLATIONGUIDECPS, TUNER, AIRTRACER & RDACAPPLICATIONS
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ITable of ContentsIntroduction. 1System Installation Requirements . 1Operating System. 1Hardware Minimum Requirements. 1Software Minimum Requirements . 1Programming Cables. 2Access Rights. 2Customer Programming Software (CPS)Installation Instructions . 3Tuner Installation Instructions . 3AirTracer Installation Instructions . 4Repeater Diagnostics and Control (RDAC)Installation Instructions . 4Troubleshooting with Installation . 5Installing the MOTOTRBO Driver . 6On Microsoft Windows 7 Professional (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating System. 6On Microsoft Windows Vista Business (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating System. 6On Microsoft Windows XP Professional (32-bit/64-bit)/Home (32-bit/64-bit) Operating System . 7Setting Up the MOTOTRBO Local Area Connection OnYour Computer. 9Installing the FlashZap Driver . 11On Microsoft Windows 7 Professional (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating System. 11On Microsoft Windows Vista Business (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating System. 11On Microsoft Windows XP Professional (32-bit/64-bit)/Home (32-bit/64-bit) Operating System . 12Retrieving the Firmware and Codeplug UpdatePackage . 14English
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System Installation Requirements1IntroductionPlease read the instructions below before proceeding with the installation package forany of the MOTOTRBO CPS, Tuner and AirTracer Applications available on the CD kitsGMVN5141 . Be sure to carefully read all on-screen instructions during the installation.The GMVN5141 CPS, Tuner and AirTracer software CD is available for purchase andthe software applications and the relevant upgrades are free to download from MotorolaOnline. The RDAC software CD GMVN5520 is only available to purchase fromMotorola Online.Motorola Online is available at:https://emeaonline.motorola.com/Login.aspx (EMEA region)https://asiaonline.motorola.com/ (ANZ region)System Installation RequirementsAll computer systems installing the available MOTOTRBO CPS, Tuner, AirTracer andRDAC Applications must adhere to the following minimum requirements:Operating System Microsoft Windows 7 Professional (32-bit/64-bit) Edition Microsoft Windows 7 Home Premium (32-bit/64-bit) Edition Microsoft Windows Vista Business (32-bit/64-bit) Edition Microsoft Windows Vista Home Premium (32-bit/64-bit) Edition Microsoft Windows XP Professional/Home (32-bit/64-bit) Edition,with Service Pack 2 or Service Pack 3Hardware Minimum Requirements USB (Universal Serial Bus) PortCD-ROM drive350 MB of hard disk space for the Customer Programming Software (CPS)100 MB of hard disk space for the RDAC100 MB of hard disk space for the Tuner100 MB of hard disk space for the AirTracerSoftware Minimum Requirements Microsoft Internet Explorer , Version 6.0.2900.xxxx and aboveEnglish
2System Installation RequirementsProgramming CablesMotorola PartNumberCable NameDescriptionPMKN4012Portable ProgrammingCableThis cable connects the radio to a USB portfor radio programming and data applications.PMKN4013PortableProgramming, Testingand Alignment CableThis cable connects the radio to a USB portfor radio programming, data applications,testing and alignment.HKN6184Mobile FrontProgramming CableThis cable connects the radio's frontconnector to a USB port for radioprogramming and data applications.PMKN4010Mobile and RepeaterRear ProgrammingCableThis cable connects the radio's rearconnector to a USB port for radioprogramming and data applications.PMKN4016Mobile and RepeaterRear Programming,Testing and AlignmentCableThis cable connects the radio’s rearconnector to a USB port for radioprogramming, data applications, testing andalignment.Access Rights EnglishYou need to have Administrator rights on the target computer in order to proceed withany of the installations.
Installation Procedures3Customer Programming Software (CPS) InstallationInstructions1.2.3.4.Unplug any MOTOTRBO devices that are connected to your computer.Exit all the programs running on your computer.Insert the Installation CD into the CD drive.Select the CPS option from the installation screen.Note: If the installation application does not automatically launch, find theAutorun.exe file on your CD-ROM and double click the file, and return toStep 4.5.6.7.8.Click Next when the Welcome screen appears.Read the Software License Agreement before accepting.Follow the instructions on the screen to complete the installation.Once the CPS installation is complete, proceed to install the MOTOTRBO driver (see“Installing the MOTOTRBO Driver” on page 6), and set up the MOTOTRBO localarea connection (see“Setting Up the MOTOTRBO Local Area Connection On YourComputer” on page 9) on your computer.Tuner Installation Instructions1.2.3.4.Unplug any MOTOTRBO devices that are connected to your computer.Exit all the programs running on your computer.Insert the Installation CD into the CD drive.Select the Tuner option from the installation screen.Note: If the installation application does not automatically launch, find theAutorun.exe file on your CD-ROM and double click the file, and return toStep 4.5.6.7.8.Click Next when the Welcome screen appears.Read the Software License Agreement before accepting.Follow the instructions on the screen to complete the installation.Once the Tuner installation is complete, proceed to install the MOTOTRBO driver(see“Installing the MOTOTRBO Driver” on page 6), and set up the MOTOTRBO localarea connection (“Setting Up the MOTOTRBO Local Area Connection On YourComputer” on page 9) on your computer.English
4Installation ProceduresAirTracer Installation Instructions1.2.3.4.Unplug any MOTOTRBO devices that are connected to your computer.Exit all the programs running on your computer.Insert the Installation CD into the CD drive.Select the AirTracer option from the installation screen.Note: If the installation application does not automatically launch, find theAutorun.exe file on your CD-ROM and double click the file, and return toStep 4.5.6.7.8.Click Next when the Welcome screen appears.Read the Software License Agreement before accepting.Follow the instructions on the screen to complete the installation.Once the AirTracer installation is complete, proceed to install the MOTOTRBO driver(see “Installing the MOTOTRBO Driver” on page 6), and set up the MOTOTRBO localarea connection (see “Setting Up the MOTOTRBO Local Area Connection On YourComputer” on page 9) on your computer.Repeater Diagnostics and Control (RDAC) InstallationInstructions1.2.3.4.Unplug any MOTOTRBO devices that are connected to your computer.Exit all the programs running on your computer.Insert the Installation CD into the CD drive.Select the RDAC option from the installation screen.Note: If the installation application does not automatically launch, find theAutorun.exe file on your CD-ROM and double click the file, and return to Step4.5.6.7.8.EnglishClick Next when the Welcome screen appears.Read the Software License Agreement before accepting.Follow the instructions on the screen to complete the installation.Once the RDAC installation is complete, if the RDAC is required to connect to arepeater via the USB port, then proceed to install the MOTOTRBO driver (see“Installing the MOTOTRBO Driver” on page 6), and set up the MOTOTRBO localarea connection on your computer (see “Setting Up the MOTOTRBO Local AreaConnection On Your Computer” on page 9).However, if the RDAC is required toconnect to an IP backbone via the Ethernet port, then the local area connection onthe computer needs to be set up accordingly to ensure that the correct IP addressand subnet parameters are assigned.
Installation Procedures5Troubleshooting with InstallationIf the Windows Installer is not present on your computer system, an error message isseen, as shown below.To resolve this problem, exit the installation and follow the steps below.On Microsoft Windows Operating Systems1. Ensure your computer system adheres to the minimum system requirements. See“System Installation Requirements” on page 1.2. If your system is not running Service Pack 2 or Service Pack 3, download and installService Pack 3 from Microsoft.3. Run the CPS/RDAC/Tuner/AirTracer Installation again.English
6Installing the MOTOTRBO DriverInstalling the MOTOTRBO DriverThe MOTOTRBO driver must be installed once for the MOTOTRBO portable and oncefor the MOTOTRBO mobile to enable communications with the radio via the USB portusing the CPS, Tuner or AirTracer applications. Additionally, if the RDAC application isrequired to connect to a repeater via the USB port, then the MOTOTRBO driver mustalso be installed once for the MOTOTRBO repeater.On Microsoft Windows 7 Professional (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating SystemTo install the MOTOTRBO driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.3. The Driver Software Installation window appears automatically. The installation iscomplete. Click Close.On Microsoft Windows Vista Business (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating SystemTo install the MOTOTRBO driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.English
Installing the MOTOTRBO Driver73. The Driver Software Installation window appears automatically. The installation iscomplete. Click Close.On Microsoft Windows XP Professional (32-bit/64-bit)/Home (32-bit/64-bit) Operating SystemTo install the MOTOTRBO driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.3. The “Found New Hardware Wizard” window appears automatically.4. Select “No, not this time”, as shown below. Click Next.English
8Installing the MOTOTRBO Driver5. Select “Install the software automatically (Recommended)”, as shown below. ClickNext.6. Please wait while your computer searches, and installs the driver.7. The following screen appears if your computer cannot find the driver. Click Browse tomanually locate the driver. The default path for the driver is C:\ProgramFiles\Common Files\Motorola\MOTOTRBO Driver. Once you have located the driver,click OK.8. Please wait while your computer installs the driver.9. Once the installation is complete, click Finish.10. Proceed to “Setting Up the MOTOTRBO Local Area Connection On Your Computer”on page 9 to complete the driver installation.English
Setting Up the MOTOTRBO Local Area Connection9Setting Up the MOTOTRBO Local Area Connection On YourComputerTo set up the MOTOTRBO Local Area Connection:1. Click Start Settings Network Connection,or Start Control Panel Network Connection, and select Open.2. Select View Details in the menu.3. Double-click on the Network Connection named “Local Area Connection” which hasthe Device Name “MOTOTRBO Radio”.Note: You might have more than one Local Area Connection active on your machine.Please ensure that you have selected the right one.4. Click on Properties.English
10Setting Up the MOTOTRBO Local Area Connection5. Uncheck all the checkboxes EXCEPT for “Internet Protocol (TCP/IP)”.Select “Show icon in notification area when connected” and “Notify me when thisconnection has limited or no connectivity”.Note: The “Notify me when this connection has limited or no connectivity” option maynot be available on all machines.6. Click OK.You have now completed the setup for the MOTOTRBO Local Area Connection.English
Installing the Flashzap Driver11Installing the FlashZap DriverThis driver must be installed to enable the CPS’s device update or recover feature tocommunicate with the radio in FlashZap/boot mode. The driver installation startsautomatically the first time the device update or recover feature is used.On Microsoft Windows 7 Professional (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating SystemTo install the FlashZap driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.3. The Driver Software Installation window appears automatically. The installation iscomplete. Click Close.On Microsoft Windows Vista Business (32-bit/64-bit)/Home Premium (32-bit/64-bit) Operating SystemTo install the FlashZap driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.English
12Installing the Flashzap Driver3. The Driver Software Installation window appears automatically. The installation iscomplete. Click Close.On Microsoft Windows XP Professional (32-bit/64-bit)/Home (32-bit/64-bit) Operating SystemTo install the FlashZap driver:1. Exit all the MOTOTRBO programs running on your computer.2. Connect the programming cable to the radio, then connect the programming cable tothe USB port on your computer. Turn on the radio.3. Launch the CPS on your computer.4. From the CPS menu, select Device Update/Recover.5. The Device Update/Recover dialog appears, select the firmware and codeplugpackage and click OK.6. The “Found New Hardware Wizard” window appears automatically.7. The CPS displays an error message if the FlashZap driver was not installed. ClickOK.English
Installing the Flashzap Driver138. Select “Install the software automatically (Recommended)”, as shown below. ClickNext.9. Please wait while your computer searches, and installs the driver.10. The following screen appears when your computer cannot find the driver. ClickBrowse to manually locate the driver. The default path for the driver is C:\ProgramFiles\Common Files\Motorola\MOTOTRBO Driver. Once you have located the driver,click OK.11. Please wait while your computer installs the driver.12. Once the installation is complete, click Finish.You have now successfully installed the driver on Windows XP Home/Professionaloperating system. After the FlashZap driver installation, restart the device update orrecover feature.English
14Retrieving the Firmware and Codeplug Update PackageRetrieving the Firmware and Codeplug Update PackageTo retrieve the firmware and codeplug update package:1. Launch your web browser.2. Log on to Motorola Online website https://emeaonline.motorola.com/Login.aspx(EMEA region) or https://asiaonline.motorola.com/ (ANZ region) ) to search anddownload the latest firmware and codeplug update package.3. The upgrade packages on MOL are executable files. Follow the instructions on theHardware Installation Wizard in order to install the packages.English
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The MOTOTRBO driver must be installed once for the MOTOTRBO portable and once for the MOTOTRBO mobile to enable communications with the radio via the USB port using the CPS, Tuner or AirTracer applications. Additionally, if the RDAC application is required to connect to a repeater via the USB port, then the MOTOTRBO driver must
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