Sidewalks And Shared-Use Paths: Safety, Security, And .

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SUMMARYREPORTSeptember 2007written byEdward O’DonnellAndrew KnabLorene AtheyInstitute for Public AdministrationCollege of Human Services,Education & Public PolicyUniversity of Delawarewww.ipa.udel.eduSidewalks andShared-UsePaths: Safety,Security, andMaintenancefunded by the Delaware Department of Transportation

Sidewalks and Shared-UsePaths:Safety, Security, and MaintenanceSummary ReportPublished September 2007by Edward O’Donnell, Andrew Knab, and Lorene Athey

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenancePREFACE AND ACKNOWLEDGMENTSAs director of the Insitute for Public Administration (IPA) at the University of Delaware, I ampleased to provide this report, Sidewalks and Shared-Use Paths: Safety, Security andMaintenance. This report has been a multi-stage process, including a literature review looking atbest practices and interviews of professionals across the country, culminating in a policy forum.Based on the results from the three stages, this report seeks to provide answers to the currentproblems of safety, security, and maintenance associated with multi-modal facilities and to addthe exisiting discussion of improving multi-modal facilities.I would like to take this opportunity to acknowledge the many people who helped with the policyforum and the production of this report. Project manager Ed O’Donnell coordinated the entireprocess and was involved with the planning, research, and writing. Consultant Lorene Athey andresearch assistant Drew Knab spearheaded the literature review, identified professionals acrossthe country to interview regarding their policies on these topics, coordinated the policy forum,and wrote the document. Mark Deshon designed the graphics and handouts for the policy forum,aided in its coordination, and managed the podcasting of the policy forum. Lisa Morelandprovided excellent editorial support. Richard Nietubicz typed the edits for the report.In addition to the project team’s efforts, IPA staff member Wanda Moore provided invaluablelogistical support; without her, the policy forum would not have been such a success. Staffmember Nelcenia Downer provided additional support. Research assistants, Megan Lehman,Shelley Cook, Ezra Temko, Nick Walls, Melissa Zechiel, Cori Burbach, and Emily Poag alsoassisted at the policy forum.Finally, I would like thank our keynote speaker Robert Searns, AICP, who not only gave anexcellent keynote address, but also gave valuable input into the process. Also deserving are the13 interviewees who sacrificed their time to provide the project team with professional advice,innovative ideas, and past policies.Dr. Jerome R. Lewis, DirectorInsitute for Public Administration2

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenanceTABLE OF CONTENTSExecutive Summary .4Primary Findings and Issues .6Recommendations .11Introduction.16Part 1: Security, Crime, and Emergency Response.18I. Lighting.20II. Information, Orientation, and Signage.22III. Technology: Cameras, Emergency Phones, and Call Boxes .23Part 2: Facilities That Are Safe to Use.25I. Safe Sidewalks .29II. Pedestrian Safety: Vehicles and Pedestrians.34III. Pedestrian Crossings .36IV. Safe Shared-Use Paths .40V. User Conflicts .41VI. Signage and Pavement Markings.54VII. Develop and Adopt Uniform Guidelines .58Part 3: Key Maintenance Issues .60I. Management and Responsibility.60II. Specific Maintenance Tasks .62III. Snow Removal .66Part 4: Managing to Enhance Safety, Security, and Maintenance.71I. Plans and Protocols .72II. Problem Reporting, Inspections, and Other Programs.75III. Inspections .77IV. Enforcement.78V. Successful Security Responses .80VI. Education and Outreach.81Appendix I: Pedestrian Crash Types and Countermeasures .92Appendix II: Trails Along Active Railroad Tracks and Design Guidelines for Rural andRecreational Trails.97Appendix III: Bibliography .1023

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenanceEXECUTIVE SUMMARYThe results of Delaware’s Statewide Comprehensive Outdoor Plan (SCORP) 2003-2008telephone survey revealed Delawareans’ commitment to outdoor facilities, especially sidewalksand shared-use paths. Eighty-eight percent of households surveyed indicated that walking orjogging are activities in which they will participate in the next twelve months, and sixty-fourpercent of households listed bicycling (Ehemen 3-2). Moreover, demand analysis of the state’sneeds and public’s preferences rated the increasing of the number of linear facilities such assidewalks and shared-use paths as the top priority (Ehemen 5-2). As these facilities continue tobe built and become increasingly utilized as a transportation mode, the issues of safety, security,and maintenance are emerging as major issues.The unfolding of Governor Minner’s Livable Delaware Initiative has focused on mitigating theeffects of sprawl and encouraging pedestrian-friendly design, which has also increased thedemand for multi-modal facilities. Moreover, the expansion of multi-modal facilities has fosteredthe concept of seeing these facilities in the dual roles of transportation and recreational purposes.In the article Bicyclists and Pedestrians Belong!, Edward T. McMahon on page 13 notes that inthe sprawling Chicago metropolitan area, the U.S. Department of Transportation found that“census zones, where five linear trails exist averaged almost 16% of commuter trips by bicycle,compared to only 1% for the region as a whole” (McMahon 13).This project was undertaken with the support of the Delaware Department of Transportation, toanalyze the safety, security, and maintenance of multi-modal facilities—both on- and off-road.Specific attention was directed toward accessibility issues and snow removal. In order toadequately examine these issues, the project proceeded in three stages. First, an extensiveliterature review was conducted. Second, 13 experts and professionals were identified andinterviewed on these topics from a total of eight states across the country. Following thecompletion of the literature reviews and interviews, a policy forum was held on March 21, 2007,on the University of Delaware’s campus at Clayton Hall. Approximately 60 invitees attended,including state and local police, city managers, and agency staff responsible for sidewalks andshared-use paths throughout the state. Three breakout sessions on safety, security, andmaintenance were utilized to provide the project team with an “events on the ground”perspective and identify solutions. A nationally recognized expert on greenways and trails,Robert Searns, AICP, presented the keynote address. This executive summary seeks to provide abrief synopsis of the key findings and recommendations from the literature review, interviews,and policy forum. More extensive information can be found in the full report and appendices.After completing the literature search and the interviews, the project team sought to clarify thedefinitions of safety, security, and maintenance as they relate to sidewalks and shared-use paths.However, for the purpose of this report it is necessary to first define sidewalks and shared-usepaths:Sidewalks: paved walkways typically running parallel to a roadway. This report considerscrosswalks as part of the sidewalk system.4

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenanceShared-Use Paths: paved or unpaved facility used by a range of non-motorized travelers.Generally these paths are most frequently used by bicyclists, but are also by runners, joggers, androller-skaters (Hummer 1). It is important to note that throughout this report the terms “trails”and “shared-use paths” are used interchangeably.Three major definitions were developed in order to define safety, security, and maintenance:Part I of this report examines the issue of security by analyzing common security incidents ontrail or sidewalk facilities, problems with perceptions of security among users and the public, andvandalism-related facilities. As two interviewees noted, there is no way to ensure total securityon trail facilities, but governments and agencies can enhance security (Bustos; G. Smith). Securefacilities are those that reduce the risk of security incidents and the fear of potential incidentsthrough educational efforts directed at users, design, and management policies that increase thenumber of users on the facility and provide adequate visibility.The issue of safety is explored through several different viewpoints in this report. Safe sidewalksand shared-use paths are designed and managed to reduce the risk of injury to pedestrians andother users of the facility. This means safe facilities are constructed and maintained to provide asafe environment for all ages and skill levels. Part II of this report, the safety section, examinescommon problems plaguing the current sidewalk and shared-use path system: facilities that arenot compliant with the Americans with Disabilities Act of 1990 and are difficult for older anddisabled individuals to travel on; design flaws or policies (or lack thereof) that increase thechances of user conflicts (i.e., bicycle-on-bicycle collisions or bicycle and pedestrian collisions);and conflicts between vehicles and pedestrians.The issue of maintenance is related to both the security and safety of facilities. Maintainedfacilities are in good repair, accessible, and regularly inspected. Part III of the paper exploresroutine maintenance tasks and the use of volunteers and equipment and also specificallyaddresses the problem of snow removal on sidewalks and shared-use paths. Additional attentionis given to the problem of sidewalk repairs and long-term maintenance needs. Unsurprisingly,both the interviews and literature review revealed that the higher the quality of initial design andconstruction, the less maintenance the facility will require.5

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenancePRIMARY FINDINGS AND ISSUESThis section will discuss the major issues facing sidewalks and shared-use paths based on theinterviews and literature review.SAFETY1. Accessibility Issues Exist on Both Sidewalks and Shared-Use PathsAccording to the 2000 U.S. Census, 49 million or 19.3 percent Americans have a disability, andthe population of citizens 65 and older is also growing. Interviewees picked up on this trend, asthey commented that there is an increasing demand for ADA-accessible facilities. They alsonoted that changes to address ADA issues have been well received among users of their facilities(Beaver; G. Smith). ADA issues related to sidewalks include proper design with handicappedramps, correct slopes, and detectable warnings. For the most part, jurisdictions are improvingaccessible sidewalk design, but improvements tend to be completed within the context of othermaintenance projects and/or in response to complaints. As a result, most jurisdictions still havemany sidewalks that are not up to current standards, especially in residential areas.Facilities should be designed with safety and accessibility in mind. ADA is concerned aboutsafety for disabled users, but too frequently agencies design to the minimum standards. Facilitiesshould be designed to be safe and useable for all users including children and elderly people, notjust ADA users (Horton).2. Pedestrian Safety ConflictsThe most common and deadly user conflict related to sidewalks and pedestrian networksinvolves motor vehicles. Pedestrian crash statistics reveal some important insights into currentproblems. Page 20 of this report contains a summary of many important national statistics,however the primary findings are: (1) September through January is the time period in which thehighest amount of pedestrian fatalities occur due to less daylight and more dangerous weatherconditions; (2) a pedestrian hit by a car traveling 40 miles per hour has a 85 percent chance ofbeing killed, a 45 percent chance at 30 mph, and a 5 percent chance at 20 mph; and (3) five tonine year-olds have the highest crash involvement rates, and over 20 percent of accidentsinvolving older pedestrians result in death (Harkey and Zegeer 7-10). Also, vehicle speed ismore dangerous to pedestrians than traffic volume, therefore speed should be addressed first(Zegeer et al. 66). Faster speeds increase the chances of a pedestrian being hit and pedestrianinjuries are less frequent and less severe on lower speed roadways (Zegeer et al. 65). Please referto page 23 for specific findings on pedestrian crossing treatments.3. User ConflictsAccording to a Federal Highway Administration (FHWA) report, user conflicts on trails are theresult of differences in skill, movement patterns, and speed. The greater the differences, themore likely an accident will occur. Different user groups have dissimilar movement patterns(i.e., rollerbladers need more space for their movements than bicyclists and walkers). Userconflicts on trails are often the result of crowded conditions as well as different user groups withdifferent speeds and skills such as bicyclists, walkers, joggers, and other user groups (Moore 1).Issues related to shared-use paths and safety incidents include: (1) collisions or users attemptingto avoid potential collisions, (2) unsafe user behavior, (3) low-level user skill or poor user6

Sidewalks and Shared-Use Paths: Safety, Security, and Maintenancejudgment, (4) dangerous conditions on the trail such as rain, snow, or physical obstacles (5) poortrail design, construction, or maintenance, and (6) speed of road bike users (Woodcock; Moore1). Furthermore, user conflicts often go unreported, which leads to managers being unaware ofsituations creating conflicts until a serious incident occurs (Collins).4. SignageSigns provide us with directions and needed information. Edward McMahon states that too oftensigns are oversized, poorly planned, badly located, and altogether too numerous. A profusion ofsigns is as confusing as an absence of them. A good sign communicates its message clearly andquickly, is compatible with its surroundings, and enhances the visual image of the community.When the streetscape or trail becomes overloaded with signs, the cumulative effect is negative;the viewer actually sees less, not more (McMahon et al.). Visual clutter impairs wayfindingability (Zelinka and Brennan 33). Signage or other means should be used to provide trailinformation related to slopes, grades, potential obstacles, cross-slope, and surface type. Thisenables users to select the most appropriate route for their user level. This information needs tobe posted at the beginning of the trail, before a disabled person enters and has to turn back(Horton). Frequently, trails only provide basic information on destinations along the route andusage guidelines, which leaves disabled, elderly, or less skilled users with insufficientinformation over the appropriate route (Kirschbaum et al. 83; Kirschbaum et al. 6-2).5. Uniform Guidelines and Consistency: Sidewalks and TrailsMany county and municipal codes are not in full compliance with ADA, therefore new facilitiesare still being built that do not comply (Waterland). Moreover, since there is no master designguide for sidewalks, many municipalities and states have adopted their own design standards.They have relied upon the Institute of Transportation Engineers, Americans with Disabilities ActAccessibility Guidelines (ADAAG) Public Right-of-Way Guidelines, and the AmericanAssociation of State Highway and Transportation Officials (AASHTO) Green Book as sourcesfor design standards. When agencies select or develop design standards for shared-use paths,they should create design standards with flexibility as shared-use paths often cross uniquetopographical and natural areas. When developing design standards, agencies should avoid rigidstandards without exceptions as this may cause trail mangers to ignore all guidelines or standardswhere their trails cannot meet standards in any conceivable manner (Kirschbaum et al. 75-77).Most sources recommend using the AASHTO Guide for the Development of Bicycle Facilities(Pedestrian and Bicycle Information Center; Ross). Also, it was recommended that privatedevelopers and other institutions be required to build to the same standards, especially ADA,because they can be considered public-right-of-ways with inherent liability (Reitmajer et al. 22).SECURITY1. Fear of Crime and AppearanceEven when reported data indicate that a facility has experienced almost no incidents of criminalactivity, public perception of crime may lead to the avoidance of the facility. Research hasshown that fear of crime is higher for women than men, and women are more likely to avoidwalking after dark. Physical factors such as litter, poorly maintained buildings, and graffiti aswell as social influences like publicly intoxicated individuals, homeless people, and groups ofyouth all affect an individual’s perception of risk. Studies have also found that a lack of7

Sidewalks and Shared-Use Paths: Safety, Security, and Maintenancefamiliarity with an area and dark areas create an increased fear of crime (Loukaitou-Sideris 22224).2. Misconceptions over Trail SecurityIn their article, Rail-Trails and Safe Communities: The Experience on 372 Trails (1998), TammyTracy and Hugh Morris address many misconceptions concerning trail security. Their researchrevealed that crime rates are lower on trail networks than the overall crime rate for the region inwhich they are located, whether urban, suburban, or rural. The authors also discovered that inmany cases the trail networks reduced minor crimes such as graffiti and vandalism. Worthnoting, however, was that although there were differences among urban, suburban, and ruraltrails in terms of graffiti (26 percent reported in urban areas compared to 17 percent in suburbanand 12 percent in rural areas) there was virtually no difference between urban, suburban, andrural related to incidents of littering and sign damage (Tracy and Morris 5).3. Trailheads Most Common Places of Criminal ActivityIn his article “Community Greenways,” Joseph Murray has investigated security issues linked totrails. He notes that trailhead parking lots are well-known as the most common locations forcriminal activity within trail systems according to surveys of law enforcement officials (Murray1). State and local police officers present at the security breakout session seconded Murray’sobservation that trailheads were the most common areas for criminal activity.4. Facilities with More Users Have Fewer Security IssuesAnother important component of security is “eyes,” in other words, the more people present, theless likelihood of criminal activity. To that end, the design of sidewalks and multi-use pathsshould create a pleasant environment where people want to spend time. Interviewees found thatheavily used facilities experience less crime (Woodcock).5. Technology Not Always the Answer to Security IssuesAlthough some experts recommend the use of cameras, emergency phones, and call boxes, mostof our interviewees (Ross; Woodcock; Bustos; G. Smith; Pauley) did not consider them to beespecially helpful in most cases. Emergency phones can provide peace of mind to users, althoughthey are rarely used. (Bustos). Two interviewees noted the difficulty in installing phones inremote areas and the proliferation of cell phones as reasons for not using emergency phones (G.Smith; Beaver). Another interviewee (Saltrelli) noted that his jurisdiction had some call boxes,but they had to be removed due to graffiti problems. Cameras may have some limited uses, butare very costly to install, maintain, and operate. One interviewee (Saltrelli) believed thatcameras can create a false sense of security, for example, if a camera is broken. In addition,someone needs to monitor the cameras and respond to problems, or be exposed to legal liability.MAINTENANCE1. Deficient Maintenance Practices Negatively Affect Safety and SecurityWithout appropriate maintenance practices, the safety and security of users is at a higher level ofrisk. Poor maintenance practices that allow graffiti, trash, and general disrepair sends the signalthat nobody cares or is watching (Zelinka and Brennan). In addition, quality maintenancepractices will reduce incidents of litter, graffiti, and vandalism (Tracy and Morris 10). The most8

Sidewalks and Shared-Use Paths: Safety, Security, and Maintenancecommon ADA complaints relate to sidewalk maintenance: cracks, holes, loose gravel (Hodges).Poor sidewalk surfaces such as swelling, cracking, and other repair issues are ADA problems(United States Access Board 51). Also, poor maintenance practices can lead to dangerousconditions on the trail such as rain, snow, or physical obstacles, which have been linked tocausing user conflicts (Moore 24)2. Responsibility and CoordinationConfusion over which entity (agency, private business, or homeowner) and which level ofgovernment (local or state) are responsible for the maintenance of sidewalks and shared-usepaths exists in many jurisdictions. This problem was expressed in the safety breakout session,specifically in regard to the maintenance of sidewalks and curb ramps. However, the literaturereview also revealed that frequently there are issues with shared-use paths managed by multiplejurisdictions. Determining who is responsible for maintenance issues like vegetationmanagement, snow removal, and sign replacement is critical for providing a safe and securefacility. Memorandums of understanding between governmental entities should be drafted,followed, and updated as necessary to ensure there is clear responsibility for specific facilitiesand, if necessary, coordination between governmental entities. In Delaware, determiningresponsibility for sidewalks and trails can be very difficult, and government entities may need tobe educated regarding their specific responsibilities. Through our interviews with several stateofficials it became apparent there is a serious confusion over specific responsibilities: Often, no one really knows who is responsible for a particular facility, such as around DARTbus stops. Responsibility depends on the location and circumstances. In addition, the partyresponsible for enforcement may not be the party responsible for design (Hodges). Questions over responsibility for mixed-use facilities and residential areas are inherentlydifficult because they may be private facilities that are not covered by ADA. However, theright-of-way (trails, paths, sidewalks) is public and therefore covered (Horton). Questions regularly arise over who is legally responsible for sidewalk maintenance andrepair. Most ADA complaints are the result of non-compliant design, incorrectimplementation, or lack of maintenance (Waterland). It is very confusing to determine who is legally responsible for trails and paths (Hodges). In Delaware there is a lack of awareness on the part of governments regarding theirresponsibilities and the design and maintenance standards required by ADA. There is a greatneed for the people who write regulations and review and inspect development to be trainedor educated so that they understand the standards and specifications that are applicable(Waterland).3. Snow RemovalAn article by Andy Briscoe in the spring issue of the Salt and Highway Newsletter providesevidence that agencies that ignore snow maintenance related to sidewalks and pedestrianfacilities can face potentially serious litigation. According to a Salt Institute survey, somemunicipalities and cities designate agencies responsible for snow maintenance of sidewalks butmost require homeowners to clear sidewalks: Eighty-three percent of the agencies surveyed have a written policy requiring homeowners toremove snow within 24 hours after the end of a snowstorm.9

Sidewalks and Shared-Use Paths: Safety, Security, and Maintenance Seventy percent of the agencies surveyed do not issue tickets to property owners who fail toremove ice and snow from their sidewalks. Fifty-eight percent of the agencies surveyed have been sued for a sidewalk incident (Briscoe1).According to Cottrell in Evaluating and Improving Pedestrian Safety in Utah, the failure toremove snow on sidewalks and shoulders creates multiple safety hazards for pedestrians.Sidewalks that have not been cleared force pedestrians to either use the facility in unsafeconditions (frequent slips and falls) or to walk in the street. Crosswalks and curb ramps arefrequently blocked by snow either because it is dumped by plows or because neither thehomeowner nor the snow crews clear it (Cottrell 23).How a jurisdiction handles snow removal from sidewalks and paved shared-use paths is also anADA issue. Snow removal is treated differently because of its temporary nature and becauseresponsibility for clearing the snow is diffused. However, there is a legal obligation to removesnow within a reasonable period of time (Horton). Most jurisdictions need to have a plan inplace to do it, and snow removal programs must include clearing curb ramps (United StatesAccess Board 51). Snow-blocked curb ramps due to plowing are an ADA issue (Horton). ADAcomplaints and issues related to snow removal involve response times and proper clearing: Many complaints are received when snow is plowed into handicapped parking spaces forstorage (Horton). Many snow removal complaints come from residential areas, such as apartment buildings. Ifmanagement does not clear sidewalks or parking lots, disabled individuals may beimprisoned in their apartments. Many more do not complain because they are afraid ofpossible negative repercussions (Waterland). Snow-blocked curb cuts due to plowing are an ADA issue (Horton).4. PavementThe most common ADA complaints relate to sidewalk maintenance: cracks, holes, loose gravel(Hodges). Frequent sidewalk problems include step separation (vertical displacement of 0.5inches or greater), badly cracked concrete (holes and rough spots wider than 0.5 inches), spalledareas (crumbling or flaking concrete), depressions that trap water (depressions, reverse crossslopes, indentations), and tree root damage (Kirschbaum et al. 66-68). Typical shared-use pathmaintenance issues are virtually identical to sidewalks including step separation, badly crackedpavement, settled areas that trap water, tree root damage, and vegetation overgrowth(Kirschbaum et al. 66-68).10

Sidewalks and Shared-Use Paths: Safety, Security, and MaintenanceRECOMMENDATIONSAfter an intensive literature search, interviews with over 13 professionals in the field, and apolicy forum featuring breakout sessions on safety, security, and maintenance, a list of criticaland important recommendations have been compiled. The recommendations have been brokendown into four key areas: design, safety, security and maintenance. As noted at the policy forumand in the paper, safety, security, and maintenance are all interconnected; neglecting one areaaffects all three. It is important to realize how strategies toward one area affect others. Forexample, increased trail patrols for security purposes can also increase the level of maintenanceand assist in safety incidents. Conversely, a lack of maintenance can create security and safetyissues. Although this paper contains many recommendations throughout, this section seeks tohighlight the recommendations that are the most critical. The fol

Sidewalks and Shared-Use Paths: Safety, Security, and Maintenance Shared-Use Paths: paved or unpaved facility used by a range of non-motorized travelers. Generally these paths are most frequently

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