Interview Preparation Toolkit

Interview Preparation Toolkit

We are happy you agreed to interview for a new career opportunity with General Motors, and are interested in helping lead the changethat will make our world better, safer and more equitable for all.Whether you are a current employee or new to General Motors, this toolkit provides helpful information to use when preparing foryour interview. GM’s Values, Behaviors, and Competencies offer insight about the company. You might also find the additionalinformation about the interview process useful. Please check out the GM Resources links for even more information about GeneralMotors.Please contact your recruiter if you have any questions before the interview. Also talk to your recruiter if you need specialaccommodation for the interview or send an email to Careers.Accommodations@GM.com.Revised 02/10/21

GM Values, Behaviors and CompetenciesThese are the leadership factors that define success and are used to evaluate talent at General Motors. The questions asked in yourinterview help us to understand how you uphold these values, behaviors and competencies.GM VALUESCUSTOMERSWe put the customer at the center of everythingwe do. We listen intently to our customers’needs. Each interaction matters. Safety andquality are foundational commitments, nevercompromised.EXCELLENCEWe act with integrity. We are driven byingenuity and innovation. We have the courageto do and say what’s difficult. Each of us takesaccountability for results, drives for continuedefficiencies and has the tenacity to win.RELATIONSHIPSOur success depends on our relationships insideand outside the company. We encourage diversethinking and collaboration from the world tocreate great customer experiences.SEEK TRUTHWe pursue facts, respectfully challengeassumptions, and clearly define objectives.When we disagree, we provide additionalcontext and consider multiple perspectives.GM COMPETENCIESGM BEHAVIORS Customer FocusTHINKCUSTOMERI consider thecustomers’ needsin all that I do Safety ConsciousBEBOLD Innovates Champions ChangeI respectfully speak up,exchange feedbackand boldly share ideaswithout fear Connects the Group to the Outside World Develops Strategic Perspective Establishes Stretch GoalsINNOVATENOWI see things not asthey are, but asthey could beLOOKAHEADI make decisions nowwith the long-term viewin mind and I anticipatewhat lies aheadONETEAMIT’SON MEI collaborate crossfunctionally to achieveenterprise-wide resultsI take accountabilityfor safety and myown actions, behaviorsand resultsWIN WITHINTEGRITYBEINCLUSIVE Practices Self-Development Develops Others Collaboration and Teamwork Builds Relationships Inspires and Motivates Others toHigh Performance Communicates Powerfully and ProlificallyI have a relentlessdesire to win and do itwith integrityI create moments thatvalue backgrounds,opinions and ideasdifferent than my own Takes Initiative Technical & Professional Expertise Solves Problems and Analyzes Issues Displays High Integrity and Honesty Drives for Results

The Interview ProcessBEFORE If your interview is in-person,someone from the GM team willmeet you when you arrive atGeneral Motors to help escort youto the first interview and answerany questions you may have. If interviewing virtually, test yourinternet connection beforehandand log in early to ensureeverything is working properly. Each interview is typicallyscheduled for 2 HOURS, but mayrun shorter or longer. Be sure toask ALL of your questions beforethe interview is concluded.DURING Interview questions ARE BASEDON GLOBAL COMPETENCIESvalidated for each position. The interview is structuredaround behavioral questions thatdetermine how you regularlyAPPLY YOUR TECHNICAL ANDLEADERSHIP skills to situationsand tasks. EX: “Tell me about a time whenthe actions you took wereresisted or blocked and how youmanaged the situation.” Use the STAR format.AFTER THANK YOU for your time! After your interviews, if youhave further questions, besure to ASK YOURRECRUITER. Your recruiterwill contact you once a hiringdecision has been made.

The STAR Interview StructureSITUATION or TASKACTION You TookBriefly describe a specificSITUATION when you wereresponsible for completing adefined TASK. Do not generalizethe description. Provide theinterviewer enough detail tocreate the context for thesituation or event. You can use anexample from your current job, aprevious job, a volunteerexperience, or any relevantsituation.Talk about the key ACTION youtook and be sure to keep thefocus on you. Even if you arediscussing a group project oreffort, describe what you did – notthe efforts of the team. How didyou approach the situation ortask? What did you do to solve it?Give specific action steps.Explain your thought process.Why did you select a certainapproach? Be sure to explain yourrationale and any alternatives youconsidered.RESULTS You AchievedA strong interview alwaysconcludes with yourRESULTS. What happened?How did the event end?What did you accomplish?What was the impact?

Interview TipsKNOW THE JOBPREP FOR THECONVERSATIONUnderstand the jobdescription and where the jobfits in the organizationReview STAR format,anticipate questions, andprepare questions for the teamREFLECT ONYOUR RESPONSESPRACTICE!Current strengths and skills,career goals, why you are agreat fit, and know yourrésumé!Ask a peer, friend, or familymember to rehearse with youand provide feedback

Best Practices for Your InterviewPlease don’t:We encourage you to:Evaluate yourself and practice ahead of timeBe alert, friendly, courteous, honest and confidentBe yourself and upbeatSend a “Thank You” email (within 24 hours)Be patient when waiting for a hiring decision to bemade If interviewing virtually, ensure you have a stableinternet connection and quiet space Arrive unpreparedSlouch in the chairChew gumComplain about previous roles or former co-workersTalk about salary or levelWear clean clothes like nice jeans, a pressed shirt and dress shoes.Business professional attire is recommended.

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Wear clean clothes like nice jeans, a pressed shirt and dress shoes. Business professional attire is recommended. We encourage you to: Evaluate yourself and practice ahead of time Be alert, friendly, courteous, honest and confident Be yoursel