C- Class, CL- Class, CLS- Class, E- Class, G- Class, GL .

3y ago
136 Views
15 Downloads
379.59 KB
63 Pages
Last View : 1m ago
Last Download : 3m ago
Upload by : River Barajas
Transcription

Service and Warranty Information 2013C- Class, CL- Class, CLS- Class, E- Class, G- Class, GL- Class, GLK- Class,M- Class, S- Class, SL- Class, SLK- Class, SLS- Class

QUICK REFERENCE TO WARRANTY COVERAGE(Complete warranty coverage starts on (컄 Page 11)BASIC WARRANTYTIRES, WHEEL ALIGNMENT AND BALANCING, BRAKE DISCS AND PADS, GLASS,WIPER BLADES AND INSERTSEMISSION PERFORMANCE/CONTROL(Federal)4 Years/50,000 Miles1 Year/12,000 Miles2 Years/24,000 MilesEMISSION PERFORMANCE/CONTROL(Federal)8 Years/80,000 Miles(Limited Coverage - please refer to text)EMISSION PERFORMANCE(California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania,Rhode Island, Vermont and Washington)3 Years/50,000 MilesEMISSION CONTROL(California, Connecticut, Maine, Maryland, Massa7 Years/70,000 Mileschusetts, New Jersey, Oregon, Pennsylvania,(Limited Coverage - please refer to text)Rhode Island, Vermont and Washington)EMISSION PERFORMANCEPartial Zero-Emission Vehicles (PZEV),E400 HYBRID and S400 HYBRID Only (Oregon,Pennsylvania and Washington)3 Years/50,000 MilesEMISSION CONTROLPartial Zero-Emission Vehicles (PZEV),E400 HYBRID and S400 HYBRID Only (Oregon,Pennsylvania and Washington)7 Years/70,000 Miles(Limited Coverage - please refer to text)EMISSION PERFORMANCE/CONTROLPartial Zero-Emission Vehicles (PZEV),E400 HYBRID and S400 HYBRID Only (California, 15 Years/150,000 Miles(Limited Coverage - please refer to text)Connecticut, Maine, Maryland, Massachusetts,New Jersey, New York, Rhode Island and Vermont)EMISSION PERFORMANCE/CONTROLHigh Voltage Battery - E400 HYBRID andS400 HYBRID Only (California, Connecticut,Maine, Maryland, Massachusetts, New Jersey,New York, Rhode Island and Vermont)Years in Service10 Years/150,000 Miles1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Dear Mercedes-Benz Owner:As an authorized Mercedes-Benz Center, we are dedicated toproviding you with unparalleled Commitment to Excellence inSales and Service.We will always do everything possible to live up to this commitment.Authorized Mercedes-Benz Center’s Signature and StampService and Warranty1

2Authorized Mercedes-Benz Center InformationService and WarrantyName:Address:City, State, ZIP Code:Sales Department ervice Department Hours:Telephone:Parts Department Hours:Telephone:Additional Customer Assistance/Services:

Vehicle Warranty Information3Model:Service and WarrantySerial Number:VIN:Owner:Address:City/State/ZIP:European DeliveryDelivery/Warranty: Domestic DeliveryMo.Day Yr.Selling authorized Mercedes-Benz Center Code:LIMITED WARRANTY TERMS: The first to occur of 4 Years or 50,000 miles from date ofdelivery or when put into service. (See details starting on (컄 Page 11) of this booklet.)OTHER:Owner’s Signature

New Vehicle Systems Checkout Inspection/DeliveryNEW VEHICLEPRE-DELIVERYINSPECTIONPERFORMEDService and Warranty4MonthDayYearService Manager’s SignatureDelivery and Owner InstructionsOwner instructed in operation of vehicle per Mercedes-BenzNew Vehicle Delivery ProgramService and Warranty Information Booklet, Operator Manualsand Maintenance Booklet reviewed with ownerOwner introduced to Service Department StaffOwner instructed on:Maintenance ScheduleTire RotationmbraceRoadside Assistance Mercedes-Benz Sales Representative’s Signature

Contents5To the Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Emission Control System Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Emission Systems Warranty (Federal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Emission Performance Warranty (Federal). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Warranted Emission Related Components - Gasoline or Flexible Fuel Engine . . . . . . 26Warranted Emission Related Components - BlueTEC Diesel Engine with DEF . . . . . . 28Emission Control System Warranty(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Notice of Address Change or Pre-Owned Vehicle Purchase . . . . . . . . . . . . CenterfoldDefect Warranty Coverage - Gasoline or Flexible Fuel Engine(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Defect Warranty Coverage - BlueTEC Diesel Engine with DEF(CA, CT, MA, MD, ME, NJ, OR, PA, RI, VT and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Defect Warranty Coverage - PZEV, E400 HYBRID andS400 HYBRID (OR, PA and WA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Emission Control System Warranty PZEV, E400 HYBRID and S400 HYBRID(CA, CT, MA, MD, ME, NJ, NY, RI and VT ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Warranty Emission Related Components PZEV, E400 HYBRID and S400 HYBRID. . . 52Warranty Enforcement Laws (Lemon Laws) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Important Notice for CA Retail Buyers and Lessees of Mercedes-Benz Vehicles. . . . 57Questions, Loss of Warranty Booklet, Address Change . . . . . . . . . . . . . . . . . . . . . . . 58To Purchasers of Pre-Owned Mercedes-Benz Vehicles . . . . . . . . . . . . . . . . . . . . . . . 59Service and WarrantyNew Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Service and Warranty6To the OwnerGeneralReplacement Parts for Your MercedesBenzThe subsequent pages of this Service andWarranty Information booklet describesome service requirements and the warranties you receive as a Mercedes-Benzowner.Genuine Mercedes-Benz parts, exchangeunits and factory approved accessoriesare the recommended replacement partsfor your Mercedes-Benz vehicle and areavailable through your authorized Mercedes-Benz Center.Your vehicle is covered under the terms ofthese “Warranties” and your authorizedMercedes-Benz Center will exchange orrepair any defective parts in accordancewith the terms of such warranties withinstated limits.These parts meet the same exacting quality control standards as the original equipment on your vehicle and comply with allapplicable Federal and State safety regulations.Please keep this booklet together with theOperator’s Manual, Maintenance Bookletand other documents concerning your vehicle so that future owners will have access to this literature if you should sell thevehicle.Consult your authorized Mercedes-BenzCenter for warranty and other details.Also ask your Center about exchangeparts under the Mercedes-Benz ExchangeProgram. These parts cost less than newparts but carry the same warranty terms.See (컄 Page 60) for a list of models covered in this edition.

As a MERCEDES-BENZ OWNER you deserve service unparalleled in the industry.To meet your service needs, your authorized Mercedes-BenzCenter employs a specially factory trained staff using the latestdiagnostic and service techniques. Whether it is a small adjustment or major service, your authorized Mercedes-Benz Centerwill work to accommodate you quickly and efficiently.Finally, should you ever experience an emergency repair situation, our 24-Hour Roadside Assistance Program is only a tollfree call away. (1-800-FOR-MERCedes)Service and Warranty7

Service and Warranty8Notes

9Business CardofMercedes-Benz Sales Representative(Insert here)Business CardofService Manager(Insert here)Service and WarrantyT H A N K Y O U . . . for the confidence you have placed in us.We will always do everything possibleto continue to earn your trust and goodwill.

10

Limited Warranty - 2013 Registration Year Vehicles11DEFECTS: Mercedes-Benz USA, LLC(MBUSA) warrants to the original andeach subsequent owner of a new Mercedes-Benz vehicle that any authorizedMercedes-Benz Center will make any repairs or replacements necessary, to correct defects in material or workmanshiparising during the warranty period.ANY AUTHORIZED MERCEDES-BENZCENTER: Any authorized Mercedes-BenzCenter of the owner’s choice will performwarranty repairs or replacements. The vehicle should be delivered to an authorizedMercedes-Benz Center during normalservice hours. A reasonable time shouldbe allowed after taking the vehicle to anauthorized Mercedes-Benz Center for performance of the repair.WARRANTY PERIOD: This warranty is for48 months or 50,000 miles, whichever occurs first.WARRANTY STARTS: The warranty periodstarts on the date the vehicle is deliveredto the first retail purchaser or put in service as an authorized Mercedes-Benz Center demonstrator or Mercedes-Benz USA,LLC (MBUSA) or Mercedes-Benz U.S. International, Inc. (MBUSI) or MercedesBenz Research & Development NorthAmerica, Inc. (MBRDNA) company vehicle.WHEEL ALIGNMENT AND BALANCING:Wheel alignment and wheel balancing as aresult of a manufacturing defect are covered during the first 12 months or 12,000miles, whichever occurs first, and will beperformed by any authorized MercedesBenz Center. (컄 Page 14)TIRES: The tires supplied on your vehicleare covered against defects in material orworkmanship for the period of 12 monthsand/or 12,000 miles from date of deliveryor when the vehicle was put in service.Should the tire become unserviceable foreither of the above reasons, the tire will bereplaced free of charge, including mounting and balancing, provided 1.6 mm oftread depth remains over the entire treadsurface. (컄 Page 14)The tire manufacturer’s warranty coverage may extend beyond the MercedesBenz coverage. See tire manufacturer’swarranty booklet in the owner’s literaturepackage or consult with the tire manufacturer’s dealer for specific details.Tire rotations, if applicable to your vehicle’s tire configuration, are a requiredmaintenance service. Not performing tirerotations may void the Mercedes-Benz tirewarranty coverage.Service and WarrantyItems Which Are Covered:

12Limited Warranty - 2013 Registration Year VehiclesService and WarrantyItems Which Are Covered: (cont’d)BRAKE PADS AND DISCS: Brake padsanddiscs are covered against defects inmaterial or workmanship for 12 months or12,000 miles, whichever occurs first.(컄 Page 14)GLASS: Glass is warranted against stresscracks for 12 months or 12,000 miles,whichever occurs first. (컄 Page 15)WIPER BLADES AND INSERTS: Wiperblades and wiper blade inserts are covered against defects in material or workmanship for 12 months or 12,000 miles,whichever occurs first. (컄 Page 14)NO CHARGE: Warranty repairs will bemade at no charge for parts and labor.WARRANTY AVAILABLE: This warranty isapplicable only in the United States andPuerto Rico. If you take your vehicle toCanada temporarily, such as on vacation,warranty service may be requested fromany authorized Mercedes-Benz Center.In all other countries defects in materialand workmanship will be handled in accordance with the terms and limitations ofa Limited Warranty of 24 months with unlimited miles.

This warranty gives you specific legal rights and you may also have other rights whichvary from state to state.EXCEPT FOR THE EMISSION SYSTEMS WARRANTIES, THIS IS THE ONLY WARRANTYGIVEN WITH THE PURCHASE OF A MERCEDES-BENZ VEHICLE. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARELIMITED TO THE FIRST TO OCCUR OF 48 MONTHS OR 50,000 MILES FROM THEDATE OF INITIAL OPERATION OR ITS RETAIL DELIVERY, WHICHEVER EVENT SHALLFIRST OCCUR. DAIMLER AG, MERCEDES-BENZ USA, LLC, MERCEDES-BENZ U.S. INTERNATIONAL, INC, MERCEDES-BENZ RESEARCH & DEVELOPMENT NORTH AMERICA, INC. OR THE AUTHORIZED MERCEDES-BENZ CENTER NEITHER ASSUME NORAUTHORIZE ANY PERSON TO ASSUME FOR THEM ANY OTHER LIABILITY IN CONNECTION WITH SUCH VEHICLE. NO PAYMENT OR OTHER COMPENSATION WILL BEMADE FOR INDIRECT OR CONSEQUENTIAL DAMAGE SUCH AS DAMAGE OR INJURYTO PERSON OR PROPERTY OR LOSS OF REVENUE WHICH MIGHT BE PAID, INCURRED OR SUSTAINED BY REASON OF THE FAILURE OF ANY PART OR ASSEMBLYWHICH MAY BE REPAIRED OR REPLACED IN ACCORDANCE WITH THE TERMS OFTHIS WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequentialdamages or limitation on how long an implied warranty lasts, so the above limitationmay not apply to you.13Service and WarrantyLimited Warranty - 2013 Registration Year Vehicles

14Limited Warranty - 2013 Registration Year VehiclesService and WarrantyItems Which Are Not Covered:TIRE DAMAGE: Damage to the tires suchas punctures, cuts, snags, bruises, impactdamage and breaks resulting from pothole impact, curb impact or from other objects, are not covered. Damage fromincorrect inflation, excessive axle load,high speed spinning (when stuck in ice,mud or snow), tire chains, racing or competitive driving events, incorrect mountingor demounting, improper puncture repair,misuse, negligence, alteration and misapplication, are not covered. Rapid or irregular tread wear due to lack of tire rotationaccording to the recommended intervalsspecified in your vehicle's maintenancebooklet or incorrect wheel alignment ortire balance is not covered. Tread wearout is also not covered.DAMAGE DUE TO LACK OF MAINTENANCE: Lack of proper maintenance asdescribed in the Maintenance Booklet.Use of service parts or fluids, such as paper oil filters or improper engine oil, whichare non-approved by MBUSA, will causeengine damage not covered by the warranty.WHEEL ALIGNMENT: Adjustments forroad crown issues are not covered.Damage caused by the use of improper filters (including oil filters), engine oils, fluids, cleaners, polishes, or waxes is notcovered. Original equipment remote control key batteries are covered for the first90 days from the vehicle warranty startdate.BRAKE PADS AND DISCS: Replacementdue to normal wear or as part of regularmaintenance is not covered.WIPER BLADES AND INSERTS: Damagedor worn wiper blades and wiper blade inserts are not covered.DAMAGE DUE TO ACCIDENTS, MISUSEOR NEGLIGENCE: Accidents or damagefrom objects striking the vehicle. Misuseof the vehicle such

given with the purchase of a mercedes-benz vehicle. the implied war-ranties of merchantability and fitness for a particular purpose are limited to the first to occur of 48 months or 50,000 miles from the date of initial operation or its retail delivery, whichever event shall first occur. daimler ag, mercedes-benz usa, llc, mercedes-benz u.s. in-

Related Documents:

cls I : C Czerny op 599 nr 38 cls II : C Czerny op 599 nr 56 cls III : C Czerny op 599 nr 69 cls IV : C Czerny op 849 nr 28 cls V : C Czerny op 299 nr 4 cls VI : C Czerny op 299 nr 14 cls VII : C Czerny op 299 nr 29 cls VIII : C Czerny op 299 nr 34 . cls IX : C Czerny op 740 nr 8 - la minor

The CLS Alumni Ambassadors are a select group of CLS alumni representing the diversity of the CLS Program who take active leadership roles as volunteers for a one-year period. As representatives of the CLS Program, Alumni Ambassadors are called on to mentor prospective CLS participants, provi

CLS 350 d 4MATIC Diesel - 2,925cc, 6-cylinder, 286hp/210kW CLS 400 d 4MATIC Diesel - 2,925cc, 6-cylinder, 340hp/250kW CLS 350 Petrol - 1,991cc, 4-cylinder, 299hp/220kW EQ Boost - 14hp/10kW CLS 450 4MATIC Petrol - 2,999cc, 6-cylinder, 367hp/270kW EQ Boost - 22hp/16kW Mercedes-AMG Mercedes-AMG CLS53 4MATIC

Wire Processing Machine w/Press (WPM) or Bench Press only Panduit Applicators CA-800* CA-800EZ* CA9 PANDUIT CP-851 Bench Press only A CP-861 Bench Press only A CP-862 Bench Press only A1 CP-871 Bench Press only A1 AMP CLS III G w/G Press (WPM) A1 CLS IV w/G Press (WPM) A1 CLS IV Plus w/G Press (WPM) A1 G Bench Press only A1 CLS II w/T Press .

confidence of 4matic all-wheel drive3 can be combined with the performance and panache of the CLS-Class. Thanks to the system’s compact, lightweight design, the CLS 550 4matic can whisk its four passengers from 0 to 60 mph in a mere 5.2 2seconds1 and still deliver a remarkable 23 mpg on the highway. It is at

Hanford, CA 93230 (559) 537-1370 Randy B orges . borgesjr@ah.org: 3 . Antelope Valley Hospital Lab : SJSU . CLS : 1600 W. Ave. J Lancaster, CA 93534 (661) 949-5601 . Kim Long : Kimie.Long@avhospital.org 4 . Bakersfield Memorial Hospital Lab . SJSU : CLS . 420 34th St. Bakersfield, CA 93301 (661) 327-4647 Tracy Langenfeld : Tracy.Langenfeld .

CLS Classification: Confidential Information Introduction to CLS May 2015 . The information contained herein may not be copied, forwarded, transmitted or shared, in whole or

may only resume in the next cycle if all CLS signs/symptoms have resolved, and the patient is hemodynamically stable. References: 1. ELZONRIS [prescribing information]. New York, NY, US: Stemline Therapeutics, Inc.; December 2018. 2. Data on le. Stemline Therapeutics, Inc. CLS MANAGEMENT GUIDELINES 1 TI