Compass Group Course Catalog - Altogether Great
Compass GroupCourse CatalogCreate your own success story at Compass GroupAssociate Brand GuidelinesCompass Group North AmericaVersion 1.0June 2011
INTRODUCTIONSuccess:it’s embedded in our Compass Groupculture. Create your own sucessstory at Compass Group.IntroductionCOMPASS GROUP is committed to enhancing the skills, knowledge, andprofessional development of all associates through quality and innovative training.The formula for excellent performance is a combination of training (learningskills, knowledge, and behavior) and application in the workplace (on-the-jobexperiences). This process begins with managers and associates discussing currentcompetencies and future goals to determine exactly what training is needed.Compass Group believes developing our great people not only supports ourbusiness goals as outlined in Mapping Our Way Forward, but also leads to careergrowth and long-term associate satisfaction. You’re part of a company that isaltogether great. From our great people to our great results, we’re a spirited andpassionate team focused on doing our very best.Associate Brand GuidelinesCompass Group North AmericaVersion 1.0June 2011For managers, the role of advisor is critical.Coaching and frequent feedback help an associate transfer what is gainedin training to real life work situations. It is the application of skills andknowledge through coaching where true measurement of the traininginvestment can be realized. Performance changes are more likely to bepermanent when associates know how and when to apply their skills and themanager provides relevant feedback.COMPASS GROUP COURSE CATALOG3
INTRODUCTIONCareer GrowthDevelopment OpportunitiesCareer growth doesn’t just happen—it must be planned. Compass Group iscommitted to helping you realize your potential and your professional goals. But, it’sup to you to manage your own career, and to have a clear idea of what your objectivesare and how you want to achieve them.Whether you’re at the beginning of your career or a senior manager, CompassGroup offers you an extensive range of development opportunities. The key toyour career growth is the ability to gain new skills and expand your knowledge.Compliance TrainingWith so many different job roles across a variety of sectors, Compass Group offersa wide range of training opportunities. This course catalog highlights core offeringsgrouped by Compliance Training, Skills Development Training, and LeadershipDevelopment. For a comprehensive list of Compass Group training, visit MyLMS.As a leader in our field, we have to set the highest possible standards for thequality of the services we provide and the professional and ethical way we runour business. Our reputation and future success depend on it.How to Choose the Right TrainingCompass Group offers Compliance Training to help you understand your role inmaintaining the highest standards of service, interaction with others, and ethics.Our courses are designed to enhance your performance in your current role and helpyou advance to your next role. Courses are identified by three content levels: Entry,Mid, and Senior. By understanding the level of content, you can choose training thatfits your individual needs.CONTENT LEVELSENTRY LEVELMID LEVELSENIOR LEVELTraining includesfoundational knowledgeTraining includescomprehension withanalysis and applicationTraining includessynthesis, collaborationand evaluationConsider training courses to fit your current and future needs and determine thecompetencies you would like to gain. This course catalog provides a Training Matrixon the inside back cover to help you view the many elements at a glance. TheTraining Matrix aligns courses with Content Levels, Competencies, and MAP. Usethis Training Matrix as a guide to find what courses are best for you.MyLMSCompass Group offers training to all associates through MyLMS,Compass Group’s Learning Management System. MyLMS offersaccess to training from any device, anytime. You can browse acourse catalog, enroll in training, and view a record of all of yourtraining throughout your career with Compass Group.Skills Development TrainingSkills Development Training can help match the needs of all associatesregardless of career experience. Our goal is to offer the best, most effectivejob-related training possible for associates to maximize skills for excellent jobperformance and career growth. Technical Skills: the day-to-day skills that assist in promoting effectiveproduction and work satisfaction Interpersonal Skills: the use of people skills for communication, relationshipsand helping others Management Skills: the ability to supervise, direct and guide individuals andgroups in the completion of tasks and fulfillment of goals Financial Skills: the understanding and application of financial managementprinciples to ensure decisions are fiscally sound and responsibleLeadership DevelopmentWe provide leadership development programs for every stage of your career.Our Leadership Development programs prepare our future leaders to developthe organization and drive long-term, sustainable growth.You can be a leader at every stage in your career. From managing yourself tomanaging a business, our leadership development programs are designed toachieve results—both for you and for the organization.https://www.compassmylms.com4COMPASS GROUP COURSE CATALOGCOMPASS GROUP COURSE CATALOG5
COMPLIANCE TRAININGCompliance TrainingAll frontline and salaried, non-exempt Compass Groupassociates should complete required, job-relatedtraining during regularly scheduled working hours asdefined by their respective manager. Managerapproval must be obtained prior to takingtraining and all hours must be recorded asworked—do not work off the ting DifferencesLeave of Absence CompliancePreventing Workplace HarassmentSafety Training for ManagersWage & HourServSafe AlcoholFOODSERVICECompliance Training applies to all associates and helpsus understand and comply with laws, regulations,and policies. Before focusing on developing skillsand competencies, complete all compliance training.Compliance Training for Frontline Associates is oftenincluded in CHAT: Communication, Help and Training.COMPLIANCETRAININGServSafe - Food HandlerServSafe - Live Class and ExamServSafe ONLINEBlood Borne Pathogens*Disaster Management*Fire Preparedness*HEALTHCARECheck with your sector fora full list of compliancecourses as there maybe industry-specificcompliance trainingrequired for your position.Hazard Communication*Healthcare Abuse & Neglect*HIPAA Training*Infection Control*Patient Psychosocial Needs*Safety & Accident Prevention*This course catalog highlights core training. For a comprehensive list of Compass Group training, visit MyLMS.*Training is included in CHAT.Compliance requirements are detailed bycompany policy and/or applicable law. Ifthere are any additional requirements ordifferences in your state law, sector policyor Collective Bargaining Agreement, thoserequirements will govern.Find Courses & EnrollTo locate course schedules and enroll in available courses,visit MyLMS, Compass Group’s learning management system,at https://www.compassmylms.com.COMPASS GROUP COURSE CATALOG7
SKILLS DEVELOPMENT TRAININGSkills DevelopmentSkills Development Training can help match the needs of all associates regardlessof career experience. Our goal is to offer the best, most effective job-relatedtraining possible for associates to maximize skills for excellent job performanceand career growth.Financial SkillsThe understanding and application of financial managementprinciples to ensure decisions are fiscally sound and responsibleMapping for Value Delivery: Instructor-Led Classroom Duration: 2 DaysMapping for Value is an interactive business simulation that not only teachesthe basics of the Management and Performance (MAP) framework, but alsohow decisions and strategy surrounding each area of MAP have an impacton the organization. Teams run a simulated business and in each round makedecisions for each MAP.FINANCIAL SKILLSTRAININGENTRYLEVELMIDLEVELSENIORLEVELLabor Productivity Management OnlineMapping for ActionMapping for ValueCORE COURSESLabor Productivity Management Delivery: e-Learning Duration: 90 minutesProfit Improvement MethodZodiakThis course catalog highlights core training. For a comprehensive list of Compass Group training, visit MyLMS.Labor Productivity Management provides the tools necessary to track and measurethe use of labor dollars to highlight efficiencies and spotlight opportunities forimprovement. The course focuses on benchmarking, customers per labor hour andsales per labor hour. It features case studies and testing for knowledge gained.Mapping for Action Delivery: Instructor-Led Classroom Duration: 2 DaysMapping for Action teaches the MAP Framework. Participants learn not onlywhat each MAP area represents, but also how each area impacts their dailyoperations and long-term strategy. A lot of time and effort is also placed on sharingbest practices and discussing the key opportunities in each MAP area to makeimprovements. There are two versions of the program. One designed for Food andVending and one for Crothall.8COMPASS GROUP COURSE CATALOGFind Courses & EnrollTo locate course schedules and enroll in available courses,visit MyLMS, Compass Group’s learning management system,at https://www.compassmylms.com.COMPASS GROUP COURSE CATALOG9
SKILLS DEVELOPMENT TRAININGInterpersonal SkillsINTERPERSONALSKILLS TRAININGThe use of people skills for communication, relationships andhelping othersENTRYLEVELMIDLEVELSENIORLEVELBusiness EtiquetteCORE COURSESCOMPASSDiSC - Dimensions of BehaviorLearning to ListenSpeaking in the MomentDiSC – Dimensions of BehaviorWriting Advantage by FranklinCovey Delivery: Online Instructor-Led and Instructor-Led Classrooms Duration: 2-4 Hours Depending on Delivery MethodLearning to Listen Delivery: Online Instructor-Led Classroom Duration: 1 ½ HoursIn Learning to Listen, particpants complete an online assessment tohelp measure listening skills in three different areas: Capturing the Message,Helping the Speaker, and Staying Focused. Participants will have the opportunity toidentify areas for improvement and develop skills for enhanced listening.The Art of Effective Communication/ListeningConflict ManagementHEALTHCAREDiSC helps participants understand themselves and others better within the workenvironment, resulting in improved communication and performance. The DiSCprocess helps participants understand that behaviors are situationally based.Dealing with Difficult AttitudesMemorable InteractionsMixing 6 Generations in the WorkplaceWhat Customers Really WantThis course catalog highlights core training. For a comprehensive list of Compass Group training, visit MyLMS.Writing Advantage Delivery: Instructor-Led Classroom Duration: 1 DayWriting Advantage introduces participants to a proven four-step process of writing:Plan, Design, Draft and Revise. Rather than focus on grammar and punctuation,this course focuses on a method of writing that enhances effectiveness andincreases efficiency.Find Courses & EnrollTo locate course schedules and enroll in available courses,visit MyLMS, Compass Group’s learning management system,at https://www.compassmylms.com.10COMPASS GROUP COURSE CATALOGCOMPASS GROUP COURSE CATALOG11
SKILLS DEVELOPMENT TRAININGTechnical SkillsTECHNICAL SKILLSTRAININGThe day-to-day skills that assist in promoting effective productionand work satisfactionTime Management for MS Outlookby FranklinCovey Delivery: e-Learning Duration: 30 hoursCulinary Video Library - The CulinaryInstitute of America Training on Demand Delivery: e-Learning Duration: 10 hours over 60 daysHEALTHCAREFOODSERVICETime Management Fundamentalsby FranklinCoveye-Culinary Experience!SENIORLEVELProject Management by FranklinCoveyCulinary Video Library:The Culinary Institute of America Training on DemandIn partnership with The Culinary Institute of America, Culinary Video Library offers30 hours of in-depth culinary, baking & pastry, and front-of-the-house training.Topics include: Knife Skills and Knife Care, Cooking Methods, Basic KitchenTechniques, Soups, Stocks & Sauces, Techniques of Healthy Cooking, Baking & Pastry,Confections, Beverages & Wine, Front-of-the-House and Foodservice Management.MIDLEVELNew Horizons Computer TrainingCOMPASSCORE COURSESENTRYLEVELe-Culinary Experience!Food Management Professional (FMP)CertificationDynamic Decision MakingEffective Time ManagementThis course catalog highlights core training. For a comprehensive list of Compass Group training, visit MyLMS.The “e-Culinary Experience!” is revolutionary online training developed inpartnership with The Culinary Institute of America (CIA). Participants explore theworld of professional kitchens via streaming video guides, and learn the vocabulary,concepts, and cooking techniques that professional chefs know about the worldof food and cooking. Participants are guided through the training by a CIA chefthrough e-mail and online discussion groups.Project Management by FranklinCovey Delivery: Instructor-Led Classroom Duration: 2 DaysFranklinCovey’s Project Management Workshop involves four steps: Visualize, Plan,Implement, and Close. This proven approach helps project managers and theirteams develop and deliver high-quality projects on time and within budget.12COMPASS GROUP COURSE CATALOGFind Courses & EnrollTo locate course schedules and enroll in available courses,visit MyLMS, Compass Group’s learning management system,at https://www.compassmylms.com.COMPASS GROUP COURSE CATALOG13
SKILLS DEVELOPMENT TRAININGManagement Skills Delivery: Instructor-Led Classroom Duration: 1 dayIn Coaching for Results, participants explore coaching beyond the familiar facesof sports coaches and examine what coaching is, and what it is not. Throughdiscussion and practice, participants begin to understand the competencies neededto be a great coach for their team.DDL – Developing Dynamic Leadership Delivery: Online Instructor-Led and Instructor-Led Classrooms Duration: 42 hours over 3 monthsDDL introduces participants to basic leadership skills that enhance overallleadership capability, performance, and success at Compass Group. General topicsinclude Mapping Our Way Forward, Delegating for Growth, SWOT Analysis, WITY- What’s Important To You, Negotiation, and Presentation Skills.Harvard ManageMentorHEALTHCARECORE COURSESCoaching for ResultsENTRYLEVELMIDLEVELSENIORLEVELCoaching for ResultsCOMPASSThe ability to supervise, direct and guide individuals and groups inthe completion of tasks and fulfillment of goalsMANAGEMENT SKILLSTRAININGDDL – Developing Dynamic LeadershipHarvard ManageMentorBehavioral-Based InterviewingMotivating Your AssociatesThis course catalog highlights core training. For a comprehensive list of Compass Group training, visit MyLMS.Get a jump start ondeveloping your leadershipthrough DDL and HarvardManageMentor. They offerleadership fundamentals andare often prerequisites forCompass Group’s LeadershipDevelopment Programs. Delivery: e-Learning Duration: 4 monthsOffered in partnership with a credible institution, Harvard Business SchoolPublishing, Harvard ManageMentor (HMM) is a self-directed, online training thatfocuses on professional and personal leadership development. HMM has threepaths that are geared to enhance skills at specific points in associates’ careers:1. Established Manager Path – builds on the experience gained from leading others.2. Frontline Supervisor Path – designed for associates who have taken on leadershipresponsibilities for the first time.3. Key Frontline Associate Path – designed for associates who aspireto take on a leadership position and have demonstrated basic leadership skillsand initiative.14COMPASS GROUP COURSE CATALOGFind Courses & EnrollTo locate course schedules and enroll in available courses,visit MyLMS, Compass Group’s learning management system,at https://www.compassmylms.com.COMPASS GROUP COURSE CATALOG15
LEADERSHIP DEVELOPMENT TRAININGLeadership DevelopmentThe ability to drive goals through strategy and influence andconceptualize future needs and solutionsWe provide Leadership Development programs for every stage of your career.Our Leadership Development programs prepare our future leaders to developthe organization and drive long-term, sustainable growth. You can be a leader atevery stage in your career. From managing yourself to managing a business, ourleadership development programs are designed to achieve results—both for youand for the organization.Each course is a step toward leadership success.INSIGHTSENTRY LEVEL TRAININGMIT: Manager In Training Description: Manager In Training provides talented recentgraduates and internal high potentials with a uniquefast-track learning opportunity focusing on managementdevelopment. MIT builds a bench of new managers. Uponsuccessful completion, MIT delegates have the opportunityto assume a role within the organization.DURATION: 12 weeks(varies by track)3 MIT TRACKSStudent HiresStructuredapproachwithflexibilityEarly in CareerHiresSelf-directed,individualizedwith a “Fast Track”componentFrontline HighPotentialModerately structured,allows flexibility basedon an individual’s levelof experienceSPOTLIGHTSLEADERSHIP ACCELERATORSENIOR LEVELADAPTMERIDIANPROJECT READINESSMID LEVELEVOLVEMIT: MANAGER IN TRAINING General Topics Include: Prioritizing, Customer &Client Focus, Coaching & Managing, Relationshipbuilding, Conflict Management, and AchievingResults through Others Delivery Structure: Structure varies by trackand includes Live Events, Online Instructor-LedClassrooms, Self-Directed Experiential Projects,Job Shadowing and Rotation, and Site Visits.ENTRY LEVELHow to ParticipateParticipants in Leadership Development programs are identified by CompassGroup’s Talent Review Process. Speak with your manager if you are interested inLeadership Development.16COMPASS GROUP COURSE CATALOGCOMPASS GROUP COURSE CATALOG17
LEADERSHIP DEVELOPMENT TRAININGEVOLVE Description: Offered for specific sectors, EVOLVE providesan opportunity to enhance skills and competenciesessential for success in targeted positions.MID LEVEL PROGRAMSDURATION: 12 monthsEVOLVE TARGET AUDIENCESCanteen EVOLVECanteen EVOLVE’s targetaudience includes all CustomerService Managers.Crothall EVOLVECrothall EVOLVE’s target audience includesOperations Managers and Assistant Directors withpotential to assume Assistant Director or Unit Directorlevel positions. General Topics Include: Driving Execution and Accountability, Listening Skills,Client Relationships, Conflict Management, and Developing Teams Delivery Structure: Participants attend two Online Instructor-Led Classrooms permonth and complete self-directed assignments.Project Readiness Description: Project Readiness builds a bench of managers.Participants benefit from having a Fostering Manager andDURATION: 10 monthsa Success Team. The target audience is current CompassGroup managers who have been in an operational supervisory/management rolefor a minimum of six months. General Topics Include: Leadership Agility, MBTI Myers Briggs, Coaching forResults, The Profit Improvement Method, Harvard ManageMentor, Mapping forAction, and Innovation Delivery Structure: Participants begin with two months of Online Instructor-LedClassrooms followed by a five-day Live Event. Participants continue with fourmonths of Self-Directed Experiential Learning and focus the final four months ontwo self-directed Business Challenge Action Plans where results are due at theend of the program. Prerequisites:— Minimum current performance appraisal rating of ‘On Target’— Completed DDL— Completed DiSC within the last two yearsMeridian Description: Created in conjunction with the AmericanDURATION: 15 monthsManagement Association and senior leaders, Meridianaddresses the developmental needs of emerging leaders asthey transition from individ
COMPASS GROUP COURSE CATALOG 3 Associate Brand Guidelines Compass Group North America Version 1.0 June 2011 Success: it’s embedded in our Compass Group . culture. Create your own sucess story at Compass Group. Introduction . COMPASS GROUP. is committed to enhancing the skills, knowledge, and
compass reading (a) Fe-rich rock bodies can only use sun compass C. Using clinometer 1. align vertical edge of compass with angle of plane 2. adjust bubble level of clinometer 3. read angle from vernier scale on compass D. Computing vertical elevation 1. measure eye height from ground surface (E.H.) 2. sight compass to top of object (e.g. top .
Introduction to the Brunton Compass Geo420k, Lab 1. M. Helper, Jackson School of Geosciences, UT Austin Mirror Lift Pin for Needle Compass Card Sighting Arm Parts of the Brunton Compass . Compass must be horizontal (bull’s eye bubble centered), with compass edge flush to the tilted plane Strike.
2236E 1--1 1 Description The Reflector Compass Equipment is a magnetic standard compass, class A. A floating magnetic compass (1--1.1) is gimbal--mounted in a compass binnacle made of glass fibre reinforced plastic (1--1.3). The helmsman is provided with a sector of the magnetic compass ca
3. Compass May Obtain My Personal Information – Compass has my consent to request personal information about me from sources that Compass considers relevant to the services I have asked Compass to provide. Depending on what I have asked Compass to help me with,
COMPASS SURVEYING 1. Familiarity with instruments used in compass surveying - prismatic compass. 2. Setting up the compass - observation of bearings. 3. Traversing with prismatic compass and chain calculation of included angles and check. 4. Traversing with prismatic compass and chain closed traverse covering the given area recording. 5.
Accessing Compass Compass is a web-based system that is accessible on any modern web browser (Internet Explorer, Firefox, Chrome, Safari) or by using the Compass iOS or Android apps. Search for 'Compass School Manager' in the store. Every family receives a separate login to Compass, which will be provided to you by Murrumba State Secondary
ABOUT THE DIGITAL COMPASS The built-in compass is a precision unit with a digital display which indicates bearing in degrees, corresponding to the direction the binoculars are pointed, as well as the compass point heading. When using the compass, always keep in mind the local variation between magnetic and true north. To turn on the compass
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