Security Services And Investigators Act - Alberta.ca

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SECURIT Y SERVICESAND INVESTIGATORS ACTSECURIT Y PROGR AMSPOLICY MANUALVERSION 4.0JUNE 2010(AMENDED JULY 2015)RESPECTACCOUNTABILIT YINTEGRIT YEXCELLENCE

TABLE OF CONTENTS1.0PROGRAM OVERVIEW .11.11.22.0ACT AND REGULATIONS OVERVIEW .22.12.22.33.0History of the Act .1Introduction.1Security Services and Investigators Act .2Security Services and Investigators Regulation .3Security Services and Investigators (Ministerial) Regulation .4LICENSING SECURITY AND INVESTIGATION SERVICES INDUSTRY .53.1 Licence Types .53.1.1 Classes of Business and Individual Licence.5Security Services .5Loss Prevention Workers .5Executive Security .5Security Alarm Responders .6Patrol Dog .6Training Licence (any class except locksmith) .6Investigator .7Locksmiths .7Training Licence - Locksmith Apprentice .8Automotive Lock Bypass.8Locksmith Equipment Sales and Promotion .8Student Work Experience Programs .83.2 Types of Business Licences .8Contract Business Licence .8Registered-User Business Licence .93.3 Portability of Individual Licences .93.4 Prohibitions from Licensing .9Peace Officers .10Police Officers .103.5 Exemptions from Licensing .10Charities and Non-profit Organizations .13Volunteer Security Guards .13Alberta Gaming and Liquor Act .133.5.1 Requests for Exemptions - General .133.5.2 Requests for Exemptions - Locksmith and Automotive Lock Bypass Licences . 13Locksmith Sector Licensing and Exemptions .14Automotive Lock Bypass Sector Licensing and Exceptions . 14Restricted Locksmith/Automotive Lock Bypass Tools Licence . 153.6 Qualifications for Licensing .153.6.1 Qualification for Individual Licence .153.6.2 Qualifications for Business Licences .16Contract Business Licence .16Registered-User Business Licence .163.6.3 Police Information, Criminal Record Check, and Vulnerable Sector Search . 17Considerations.17Fingerprints.18Police Information and Criminal Record Check Process . 18Security Services and Investigators ActPolicy Manual v4.0 Summer 2015i

Alternative Service Providers .19Out-of-Province Criminal Record Checks .193.6.4 English Fluency .193.7 Licensing Application Process .203.7.1 Individual Licence .20New Hires with Licences Issued Under the Old Legislation. 21Work Permits .22Study Permits .223.7.2 Business Licence .22Governments, School Boards and Post-Secondary Institutions . 24Sole Proprietorships .24Branch Offices/Multiple Stores .25Franchise Businesses.25Associations, Societies and Unions .253.7.3 Photo Requirements .253.7.4 Licensing Fees .26Business Licence Fees .26Individual Licence Fees .273.7.5 Payment Options .273.8 Licensing Renewal Process .273.8.1 Business Licence Renewals .273.8.2 Individual Licence Renewals .293.8.3 Request a Review of the Decision of the Registrar .303.8.4 Alternative Dispute Resolution .304.0IDENTIFICATION .304.1 Business Licence Certificate .314.1.1 Business Licence Certificate .314.1.2 Return of Licence .324.2 Individual Licence ID Card .324.2.1 Licence ID Card .324.2.2 Return of Licence .324.3 Use of Badges .334.4 Proof of Licensing .335.0ENFORCEMENT AUTHORITY .345.15.25.36.0Citizens’ Arrest .34Verbal Identification Prior to Arrest .34Search and Seizure .34SECURITY SERVICES AND INVESTIGATORS PROGRAM PARAMETERS . 356.1 Code of Conduct.356.2 Record Keeping .366.3 Reporting Requirements .386.3.1 Individual Licensees Reporting .38Within 24 hours.38Within 30 days .386.3.2 Business Licensee Reporting .39Within 24 hours.39Within 30 days .39Strike Security .40Security Services and Investigators ActPolicy Manual v4.0 Summer 2015ii

6.3.4 Use-of-Force Incident Reports .406.3.5 Methods for Reporting .416.4 Supervisory Requirements for Business Licensees .416.4.1 Direct Supervision of Training Licensees .416.4.2 Verification of Individual Licence Status .416.4.3 Responsibility for Employee Compliance .416.5 General Administrative Requirements .416.5.1 Forms .426.5.2 Business Contact Changes.436.5.3 Change in Business Ownership .43Change in Ownership by Sale or Transfer of Shares .43Change in Ownership by Transfer of Business Assets. 436.5.4 Change in Business Name .436.5.5 Cancellation by the Licensee – Business or Individual . 446.5.6 Termination of Business .446.5.7 Changes to Licence Class, Equipment or Terms/Conditions . 446.5.8 Replace Lost/Stolen Licences .446.6 Checking the Validity of a Licence .446.6.1 Individual Licences .446.6.2 Business Licence .457.0FREEDOM OF INFORMATION AND PROTECTION OF PRIVACY . 457.17.28.0Confidentiality of Personal Information .46Informing Employers of Changes to Individual Licence Status . 46REGISTRAR AND PUBLIC SECURITY DIVISION RESPONSIBILITIES . 478.1 Duties .478.1.1 Registrar .478.1.2 Deputy Registrar .478.1.3 Senior Licensing Clerk .478.1.4 Public Complaints Coordinator.478.2 Issuing or Denying a Licence .488.3 General Exemptions .488.3.1 Out-of-Province Exemption from Licensing .488.3.2 Exemptions from Sections of the Act and Regulations . 498.4 Suspension/Cancellation of a Licence .498.5 Terms/Conditions .508.5.1 Acknowledgement of Training on Licence ID Cards .518.5.2 Request for Review of Imposed Terms and Conditions . 518.6 Inspections, Investigations and Enforcement .518.6.1 Inspection and Investigation Process .51Authority for Business Licensee Inspections .51Business Licensee Inspection Process .52Business Inspection Objectives .52Site Inspections (Individual Licensee) .53Holding/Detention Rooms .548.6.2 Investigations.54Investigation Process.54Registrar’s Findings for Inspections or Investigations .55Security Services and Investigators ActPolicy Manual v4.0 Summer 2015iii

9.0TRAINING REQUIREMENTS, COURSES AND ACCREDITATION . 559.2 Equivalent Training .569.3 Training Requirements by Licence Class .569.3.1 Training Requirements for Security Services Workers . 569.3.2 Training and Equivalency Requirements for Investigators. 589.3.3 Locksmiths .599.3.4 Training Requirements for Automotive Lock Bypass Workers . 609.3.5 TILMA, NWPTA and AIT .609.4 Baton Training .619.5 Training Courses and Provider Accreditation .619.5.1 Government Training Courses .629.5.2 Accredited Training Courses .639.6 Provincial Examinations.659.6.1 Cheating .659.6.2 Challenge Exams.659.6.3 Examination Process .669.6.4 Final Exam Proctors .689.6.5 Training Certificates .709.6.6 Request for Review of Examination Grade .709.7 Accreditation for Instructors and Trainers .719.7.1 Qualifications for Trainers for Security or Investigator Training Programs . 719.7.2 Qualifications for Trainers for Baton/Use-of-Force Training Programs . 719.7.3 Trainer Accreditation Process .7210.0VISUAL IDENTITY .7210.1 Uniforms .7210.2 Badges .7410.3 Titles and Terminology .

level of professionalism and accountability for those working in the private security industry in Alberta. 1.2 Introduction . This program operates under the auspices of the Security Services and Investigators Act which allows the Government of Alberta to licence businesses and individuals

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