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DOCUMENTRESUMEED 022 129Ac 002 661INSTRUCTOR'S GUIDE FOR HONE HEALTH AIDE TRAINING. REVISED EDITION.Oklahoma State Dept. of Education. Oklahoma City.Pub Date 1 Jul 67Note-96p.; Rev EdEDRS Price t4-S050 HC-S3.92HOME MANAGEMENT. *HOME VISITS.DescrVtors- *HEALTH OCaPATIONS EDUCATION. *HEALTH PERSOMEL,AIDES. NUTRITION. ON THE JOB TRAINING.KDICAL TREATMENT. *NONPROFESSIONAL PERSONNEL MRSESEVALUATION, TEACHING GUIDES. VISITINGPATENTS (PERSONS). RESORCE MATERIALS, STUDENTHOMEMAKERSThe instructor's guide contains an outline of material to becovered in the trainingteam teaching of recjisteredof home health aides and is planned around theotherspecialists, as needed. Theprofessional nurses. vocational home economists, andtaught in200-hour training program includes 60 hours of classroom instructionhandbooks.accordance with Oklahoma State Health Department's teaching guides and instruction,field experience run concurrently with dassroom60 hours of preliminarynurse-instructor-supervisorand 80 hours of on the pb training with the professionalhimself to the pb situation underto provide an opportunity for the trainee to orientand to give the agency andose supervision before being employed in an agency(Document includesopportunity to evaluate the trainee in an actual work situation.and reports. teachingtraining schedule and course outline, training recordsTest. a guide toreferences, observations during interview. Life Satisfactionresponstidities of registered and practical nurses and home health aides, and seveninstructional units) (ap

INSTRUCTOR ' S GUIDE FOR HOMEHEALTH AIDE TRAIAING

U.S. DEMENT Of NUMEDUCATION & WENNorna Of EDUCATIONROM TIEMIS DOMINI HAS KEN MOWED EXACTLY AS RECEIVEDOR OPINIONSPERSON OR 016AINZATION 0116INATIN6 IT. POINTS Of VIEWSTATED DO NOT NECESSARILY REPRESENT OffICIAL OffICE OfMAIN*POSITION OR POLICY.INSTRUCTOR'S GUIDEpFORHONE HEALTH AIDE TRAINING\N9,4-e6o0k.)CtRevised July 1, 1967

ACKNOWLEDGIENTSand persons who ccntriAppreciation is expressed to the following agenciesInstructor's Guide and tne Handboo'thilted to the development and revision of thefor TrainIng "lome Eealth Aides.Acknowledgment for development of original manuscripts:forAppreciation is expressed to the United States Public Health ServiceF. Boyd, M. D., Regionalfunding and consultative services given by Richard11. D.,Health Director; the staff of Region VII of the USPHS: John Cashman,Home Health and RelatedDirector, Division of Medical Care Administration;Services Branch and staff of USPES, Washington, D. C.that arranged and contracted withTo the Bureau of Public Health ResearchUniversity of Oklahoma College ofDr. Thurman White and the staff of theRecognition is also given toContinuing Education to develop the manuals.Mts. Joyce Steen, R. N., for compiling the original manuscripts.For first revision and final manuscripts:Project" was supported by the"The Oklahoma Home Health Aide Pilot Trainingconsultative service from theFederal Office of Economic Opportunity withof Medical Care AdminisHome Health and Related Services Branch,-Divisionthe Project the first revisiontration of the USPHS. During the course ofSupervisorof the manuals was done by Mts. Brentlinger, PHN (presently StateEducation), Miss Elizabethof Health Occupations, Division of Vocationalother HomeHensler, ADA, and Nts. Theresa Mbrris, RSW, with consultation bycompleted byHealth Care Service staff members. This final revision wasMiss Norms Schaefer, R. N., Miss Hensler and Mts. Morris.of the manuals:For participation throughout the developmentState Supervisor HomeAppreciation is expressed to Miss Blanche Portwood,for Vocational Education, and herEconomics Education, Oklahoma State Boardthe development ofstaff for the considerable contribution they made tothese manuals.Oliver Hodge, State SuperintendetTo the State Department of Education, Dr.particularly Dr. Joe Timken, Directotof Public Instruction, and his staff,of Adult Education.foregoing and to others who contriGrateful acknowledgment is made to thebuted to the development of the manuals.Forest R. Brown, M. D.Chief of CommunityHealth ServiceOklahoma State Departmentof HealthKirk T. Mosley, M. D.Commissioner of HealthA. B. Colyar, M. D.Commissioner of Health(November 15, 1966)ii

FOREWORDHome Health Care is a revival of the concept that manyindividuals, who are ill, prefer to remain in their own homeand have needed service there rather than in an institution.This service involves the physical, emotional, and environmentalwell being of the patient.Home Health Care is not a substitute for hospital, extended care facility, or other institutional care when thiscare is nezessary to meet the patient's need.The goal of homehealth care is to provide for the patient in his own home thosehealth care services which have been prescribed in writing bythe patient's own private physician.The home health aide will be trained to perform thoseduties which are outlined in this training manual under thesupervision of a registered nurse as prescribed by the patient'sphysician.This manual is designed to help the instructors of homehealth aides gain an appreciation and understanding of the roleand duties of the home health af.de.iii

CONTENSPageiiiFOREWCRDivTAX". OF CON:ENTSviINTRODUCTIONGOALS AND PRINCIPLES OF MEE HEALTH AIDE TRAININGviiiixTRAINING PROGRa1 OUTLINExiSUGGESTED COURSE SCHEDULENONE HEALTA ATDE TRAINING RECORDS AND REPORTSxiii1UNIT I - The Home Health Aide2233IntroductionEthicsPersonal HealthPersonal AppearancePre-Exem4UNIT II - The Approach to Patients and FamiliesBsckgroundTeaching SuggestionsSpecific ApproachesSome Basic Mental Health Principles101112141516nur III - :!tanagement of the HomeIntroductionPhysical EnvironmentSafetyHousekeeping and SanitationCare of Bedroom, Kitchen and Bathroom171818192224UNIT IV - Food for the Patient25252626313234353537IntroductionNorman Nutritional NeedsFour Food GroupsNecessary NutrientsFood Pre?arationFeeding the PatientConvalesceat DietsModified DietsMeasured DietsLow Sodium Dietsiv

UNIT V - Basic Nursing SkillsHow to InstructSickroom and EquipmantPrevention of DisabilityBody MechanicsBody alignmentRemotivationRehabilitation of the Mentally IllMoving tha Patient in BedPatient ActivitiesActivities of Daily LivingCare of Hands and FeetBedmakingBathsBackrubMouth CareCare of HairShavingEliminationSymptoms of IllnessRecordingUNIT VI - Special ProceduresIntroductionTemperaturePulse and RespirationOral Medicati.onsHot Water Bo):tleSitz BathColostomy DressingsDecubitus Ulcer CareEnemasUNIT VII - Planning and Organizing Patient CareReview of PoliciesPlan Home VisitPlan Field 555656565758585859606162626263APPENDIXReferences for TeachingApplication for Home Health Aide TrainingObservations During InterviewLife Satisfaction TestPossible Calendar of Training ProgramGuide to Home Health Aide AssignmentsAide Service Home Evaluation ScheduleA Guide to Who Does What6470717274757678

INTRODUCTIONThe instructor's guide contains an outline of material to be covered inthe training of home health aides and is planned around the team teaching ofregistered professional nurses, vocational home economists and other professional disciplines as available and needed.Continuity of content anda minimum of repititious teaching will result when the instructors study theentire content of the Instructor's Guide and the Aide Handbook and plan thetotal course in advance.Except for the first and the last units, the units may be arranged tomeet the needs of the various training classes.Nhch of the success of any training program depends upon the enthusiasmand interest of the instructor and her ability to create a desire for learning.Some reliable teaching methods that are essential are:1.Class discussions, demonstrations and practice sessions.2.A pattern:a.Review of preceding session and relating it to current topic.b.Pointing out plans and goals for the day.c.Proceeding in a logical step by step manner.d.Summarizing the key points and main steps and relating them tothe next assignment.e.3.Giving hour, date, place, subject and assignments for next session.Determine how much the trainee knows and explain that which he doesnot know.4.Build an appropriate home health care vocabulary.Recommend references for supplemental teaching materials are to be foundat the back of the manual.The instructors may want to use other additionalreferences, films, and methods.vi

Student evaluation should be based on observation of student performance,accuracy of completed portions in the workbook section and tests.The Commissioner of health of the State of Oklahoma will issue a certificate to each trainee who completes the home health aide training coursesuccessful.The home health aide must take and pass the Oklahoma state merit exami-nation for home health aides before being employed by a county or city healthdepartment.vii

GOALS AND PRINCIPLES OF HOME HEALTH AIDE TRAININGGOALS:1.To train the home health aide in those basic nursing skills neededto care for a patient.2.To train the home health aide in the use of equipment needed forpatient care.3.To train the home health aide to plan her work.4.To teach the home health aide to record information needed by thedoctor and/or public health nurse.PRINCIPLES:1.The home health aide works under the supervision of the supervisingnurse and other therapists as needed.2.Follows a nursing care plan made by the public health nurse.3.Washes her hands before and after caring for the patient to protectherself, the patient, and the family.4.the nurse.Gives no medication or treatment without instructions fromThe nurse in turn issues instructions only when she has a physician'swritten order to do so.5.her awn religiousDoes not impose her will in household decisions norand political beliefs on the patient and the family.6.with the patientDoes not discuss her personal and family problemsor his family.7.dispositionRemembers that her own neat, clean appearance and pleasantcontributes to the well being of the patient.8.lifted when he is bathed,Remembers that a patient's morale (spirits) isneatly dressed and in clean and orderly surroundings.viii

TRAINING PROGRAM OUTLINE - 200 HOURSClassroom Instruction - 60 HoursSixty hours of classroom instruction will be taught in accordance withthe Oklahoma State Health Department's "Instructor's Guide for Home Health AideTraining" and the "Handbook for Home Health Aide Training." This portion willbe taught byregistered nurse, a vocational home economist and other resourcepeople.Preliminary Field Experience - 60 HoursThis period should run concurrently with the classroom inscruction.Thesehours will be utilized for observation and participation in appropriate activitiesand in supervised performance of procedures taught in the classroom.See sug-gested schedule.On-the-job Training - 80 HourThe remaining 80 hours will be carried out in the same manner as whenthe trainee is employed as an aide in an agency.This period of training withthe professional nurse as instructor-supervisor, provides an opportunity forthe trainee to orient himself to the on-the-job situation under close supervisionbefore being employed in an agency.It provides the agency an opportunity toevaluate the trainee in an actual work situation prior to his employment.liork experiences in the home situation will be provided for each of thefollowing functions:1.Help patient with bath, care of mouth, skin and hair.2.Help the patient to the bathroom, in using bedpan, or commode.3.Hellugatient in and out of bed, assist with ambulation.4.Help patient with prescribed exercises which the patient andHome Health Aide have been taught by appropriate professionalpersonnel.Ix

Training Program Outline (continued)5.Help patient relearn household skills.6.Help patient with eating, prepare meals (including special diets.)7.Assist with oral medications that can be self administered.8.Perform those household services which will facilitate the patient'shealth care at home and are necessary to prevent or postpone institutionalization.The training staff will seek these experiences with physician's orders from:The Health Department case load, from the DPW, from voluntary health agencies, fromhospitals and from personal contacts of staff and aides.

26142483Nurse (R.N.)Vocational HomeEconomistVocational HomeEconomistNurse (R.N.)Nurse (R.N.)NUrse (R.N.) andVocational HomeEconomistIII. Management ofthe HomeTV. Food for thePatientTOTAL NO. OFVII. Planning forPatient CareVI. Special ProceduresV. Basic NursingSkillsII. Approach toPatients andFamiliesI. The Home HealthAide3InstructorNurse and Vocational Home EconomistUnitNo.Hrs.InstructionTPR, hot water bottleOrientation to community agencies;Department of Public Welfare; Red Cross;Salvation Army; Good Willthe R. N.Plan own schedule for patient selected byTake TPR and prepare hot water bottle;observe administering of medicines inObserve othernursing home or hospital.special procedures, if possible.Complete patient care in home, nursing homeor hospital under direct supervision of R.N.Make record on patients cared for.Demonstration andreturn of: Bedmaking,bath, oral hygiene,backrub, moving thepatient, care of skinand hair, shaving.27Experience in hospital or nursing homekitchen (ADA dietitian on staff if possible)prepare and serve measured, low sodium andFeed patients.soft diet.Clean and arrange bathroom, kitchen andbedroom.Film and/or demonstration onsanitation and safety by P.H. sanitarian.Field trip may be included. Written evaluation on own home for safety and sanitation.Field trip to rehabilitation center.Field trip - nursing home, extended carefacility and/or hospital210Tour of Health Department.Preliminary Field ExperienceSuggested Activity2No.ofHoursPlan general and conva10lescent diet; planmeasured diet; prepareend set up trays.SuggestedActivitiesSUGGESTED SCHEDULEHOME HEALTH AIDE TRAINING

Social worker, nursing home operator, minister, psychologist, psychiatric nurse.Extension home economist, public health sanitarian, fireman.Dietitian (A.D.A.), Extension home economist.Physicians, dentists, and other R. N.'s or L. P. N.'s.(2)(3)(44)(5)xiiCounty medical director, physician.(1)Suggested Resource People:

HOME HEALTH AIDE TRAINING RECORDS AND REPORTSA.The following records should be filed in individual folders for eachaide trainee.1.Application form or forms./2.References.3.Observations during interviews.4.Test scores.2a.5.B.C.Suggested tests.(1)Life Satisfaction Test3(2)CATB test(3)Other tests by instructors.Physical record.a.Physicians' letterb.Physical screening testc.ImmunizationClass records file should contain:1.A schedule of the entire course.2.List of instructors and resource people.3.Narrative progress report on each student.4.4EValuation check sheet completed on each student.5.Record of class attendance and field experiences.Evaluation of program include:1.Eathods of initiating the program.2.Method of recruiting trainees.3.Tests given and screening methods used.4.Distribution of time.a.36 hours classroom instruction.

Home Health Aide Training Records and Reports (continued)5.b.24 hours of activities, demonstrations and return demonstrations.c.60 hours - preliminary on-job training.d.80 hours - field experience (on-job training).Employment of Aides.Appendix:1.Application for Home Health Aide Training.2.Observation during interview.3.Life Satisfaction Test.4.Evaluation check sheet.xiv

UNIT ITHE HONE HEALTH AIDE1

B.A.EthicsIntroduction2.1.Al AIMS,Introduction:STEPS4.2Agency policies regarding punctuality, meals,reCeiving gifts.Interpersonal relationships.3.Introductions,Confidentiality of personal and medical information.Common courtesies of daily living:conversation and conduct.Each trainee tell about2.1.self."Get acquainted" session:Preview of the entire course content, including classschedule.4.5.The place of the home health aide on the health team,functions of the home health aide.Place of home health care in the aver-all programof the agency. Brief explanation of relationshipof local agency to the pavent state and Federalagencies.Home health care is the care in his awn home of thesick and injured.3.2.1.KEY POINTSAide handbookDistribute aide handbooks, American Red Crosstexts and notebooks.Vocational Home Economist& Nurse Instructor.Public Health NurseMedical DirectorTRAINING AIDS AND TOOLStest and the physical screening test andThe application, interview, life satisfactioncompleted before the first classphysician's endorsement of trainee's health will have beenprofessional nurse.session, under the stipervision of the registeredshould be studied during each class period.A list of unfamiliar terms pertinent to the lessonTHE HOME HEALTH AIDEUNIT I

SummaryAssignmentsF.Personal appearance isrelated to health.Personal HealthE.D.C.STEPS3.A pleasant attitude is reflected in the generalappearance.Smoking and gum chewing are to be avoided when on duty.Grooming: Good posture, neat hair arrangement;reasonable use of cosmetics; regular use ofdeodorant; avoid use of strong perfume, no jewelryexcept watch and wedding band.Clothing: Uniform, shoes, hose, underclothing.comfortable, clean, practical.Care of the body: Bathing, care of hands and nails,oral hygiene, cleanliness of hair.Avoid illness by: (a) Having regular medical anddental examinations (b) having immunizations, and(c) practicing good personal hygiene and carryingout sanitation measures.3Give hour, date and place of next session; subject(s)to be covered; textbook or practice assignments;materials needed for following class session.Brief review of: Purpose of program; course plan;expectation of trainees; ethics, personal healthand appearance.5.4.3.2.1.5.Through nose, mouth,Rest and recreation essential to health.2.How infection is spread:skin, and intercourse.A well balanced diet.1.4.KEY POINTSPersonal health and sanitation defined.Demonstration of correctposture with traineesparticipating.Classroom charts onposture, personal healthand/or grooming.Aide HandbookDemonstrations: Handwashing, newspaper waste bag,covering sneeze or cough.ARC Text pp 182-183 and323-324Immunizations to begiven to trainees afterclass sessions.Metropolitan Life Ins.booklets. Hea-HealthDept. literature. ARCText: pp 54-57List of new terms.TRAINING AIMS & TOOLS

HOHE HEALTH AIDE PRE-EXAMComplete the following statements. Three of the answers are correct and one isincorrect in each statement. Circle the incorrect answer.1.2.3.4.5.In preparing the menu or meal pattern for a patient, thefacts that must be considered are:(a)Meal patterns must be based on the food habits ofthe patient.(b)The economic status of the patient should be considered.(c)The nutritional content of food should be considered.(d)The aide should not prepare any food that she, the aide,does not like.The following foods are high in protein:(a)Chocolate cake(b)Meat(c)Eggs(d)CheeseLack of Vitamin C may result in:(a)Bleeding gums(b)Easy bruising(c)Result in a predisposition to pressure sores(d)Nervous reactionVitamin A, which is called the anti-infection Vitamin, isfound in:(a)Breads and cereals(b)Dark green vegetables(c)Dark yellow fruits and vegetables(d)LiverMeasured diets are used for:(a)Diabetes(b)Overweight4

Home Health Aide Pre-Exam - Continued (2)6.7.(c)Underweight(d)Where a low sodium diet is requiredThe following foods are high in sodium:(a)Bologna(b)Baking Soda(c)Cheese(d)Fresh BeefWhen a home health aide goes into a home she must:(a) Perform the duties as outlined by the R. N. in charge(b)Consider the family in performing her duties(c)Do the things which she (the home health aide) can dothe best(d)8.9.10.Perform the duties which would add most to the comfortand well being of the patientWhen caring for a patient the aide should:(a)Under R. N.'s and patient's physician's directions decidewhat patients can do for themselves(b)Do everything possible for patients(c)Motivate patients to want to do things for themselves(d)Plan to make self care easy for the patientA home health aide should:(a)Plan her work so the most can be accomplished with theleast effort(b)Be sure she takes enough time doing her work to fill upher eight hours a day(c)Make every move count in her work(d)Use labor-saving equipment, food, and ideas wheneverpossibleSome ways to avoid food poisoning are:5

. 4,Home Health Aide Pre-Exam - Continued (3)(a)Do not give patient foods in which egg which have notbeen thoroughly cooked(b)Place all perishable foods in the refrigerator forpreservation(c)Avoid handling food when one has an open sore or wound(d)Depend completely on family members for safe sanitaryproceduresComplete the following statements by checking the answer which will make thestatement true.11.In giving mouth care to an unconscious patient, all of thefollowing are articles commonly used except -(a) applicators12.13.14.(b)glycerine and lemon juice(c)toothpasteIn combing a woman's hair, it is especially important tograsp the hair above where the comb is being used if thehair is (a)short(b)coarse(c)tangled(d)curlyIf a bedpan is to be put under a heavy patient whose skintends to stick to the pan, a practical first step is to (a)moisten the seat of the bedpan with alcohol(b)sprinkle talcum on the seat of the bedpan(c)oil the buttocksFor which, if any, of these body areas is 99.6 F a normaltemperature?(a)axilla(b)mouth6

Home Health Aide Pre-Exam - Continued (4)15.16.17.18.19.(c)rectum(d)none of the aboveThe home health aide gets a (Fahrenheit) rectal thermometerfrom the container and finds that it reads 92.80. Beforeusing the thermometer to take a rectal temperature one must (a)re-read it(b)sterilize it(c)shake it down more(d)lubricate itIf the pulse beats occur at the rate of two per second for afew beats, then one per second again, the pulse is called en the patient's respirations are being counted, it is bestthat the patient (a)try to breathe evenly(b)sit up straight(c)breathe as deeply as he can(d)not be aware of the countingWhen a person breathes in and then breathes out, then breathesin and out again, this is counted as (a)one respiration(b)two respirations(c)three respirations(d)four respirationsThe words in each of these pairs can be used to mean thesame thing, except (a)feces and stool7

Home Health Aide Pre-Exam - Continued (5)20.(b)void and urine(c)comatose and unconscious(d)clammy and warmAll of these points may be true of a well made bed.one is the most important?Which(a)The cuff made by turning the top sheet back aver thespread is eight inches wide.(b)The drawsheet is smooth and tight.(c)The heavy seam of the pillow case is toward the top ofthe bed.(d)The open end of the pillow case is away from the door.ReferencesTest Reservoir forAideanstructors in Nursing, National League in Nursing.

INSTRUCTOR'S KEY FOR PRE-KKAM QUESTIONSGive the twenty questions at the beginning of the course to determine thebasic knowledge of the group. The questions should be given again at the end of theI.course.II.III.Keep a record, mainly for evaluation to see if they retain new knowledge.Do not discuss the questions with the student at this 17.D8.B18.B9.B19.D10.D20.B9

UNIT IITHE APPROACH TO PATIENTS AND FAMILY10

UNIT IITHE APPROACH TO PATIENTS AND FAMILIESBackgroundLong-term illness has many side effects; some are discouragement, fear,anxiety, loneliness, economic stress and disruption of the family's patternof living.These effects, together with fatigue and irritability may mar thenormal or customary family harmony.It is important that the home healthaide understand that these stresses will often be present in the family thatis coping with illness of one or more family members.Illness affects the way the patient feels about himself.His emotionalresponse may be disproportionate to the degree of illness or other realityfactors.Each family will differ in its response to illness and what ishelpful with one family or patient may not be effective with another, eventhough the situations may appear similar.Sick people of all ages react emotionally to illness.Everyone,whether sick or well, strives for certain basic needs; love, security, asense of belonging and self realization.Some of the fears of illness,especially of the older person, are that he will become helpless and unableto care for himself, lose his independence or be abandoned.Long-term illnesssometimes destroys the individual's ability to handle problems and decreaseshis sense of personal worth.Self-esteem may be maintained or increased byencouraging self help to the maximum extent of the person's ability.Situations of patients of different age levels will have differingemotional impact on the home health aide, depending on her life experiencesand family relationships.Equally true is the fact that patients and familieswill react in various ways to the home health aide, often casting her in arole that meets their needs.In some instances she may be regarded by the11

patient or family as a substitute daughter, or a mother figure; the aide mayalso be seenim displacing the wife or mother, or as a punishing or withholding person.Knowledge and supervisory support can help the home health aide handleherself in the home situation, and achieve the necessary balance between overprotectiveness and insensitivity to suffering.Teaching Suggestions1) Persons who choose home health aide work are often moved by thedesire to help people who are ill, helpless and in need of personal care.Theinstructor should encourage the discussion of the aides' interest in choosingtheir work and find opportunities for reinforcing positive and humanitarianattitudes that are expressed by the trainees.2) Natural ways of talking and getting along with patients are to beencouraged, since the aide's warmth, common sense and good intentions willcarry her through many difficult situations with beneficial results to thepatient.3) Knowledge of some of the common emotional states of ill or agingpeople can enable the aide to be more effective in the ways she works withsuch persons.The instructor can discuss with examples, the emotional stateswhich can be anticipated:depression, low self esteem, helplessness andhopelessness, futility; or on the other hand, demanding, childish, angry,fault-finding behavior.Discussion of the reasons for these emotional re-sponses can be placed in a framework of:a) Realistic responses to severe and devastating illness or otherevents in patient's situation.b) Childish, emotional response to illness.c) Responses associated with brain damage or other organic changes.12

This framework may be a learning tool for understanding the patient'semotional state more objectively so that these reactions are not felt asnecessarily directed at the aide or caused by her.4)Realistic goals:The aide's expectations of the changes she willbe able to effect should be optimistic but within the limits set by thepatient's physical and emotional condition and the situation.Many of thepatients can make only a little progress or will be doing well to slow up theeffects of the illness.The aides should not expect to accomplish miracles.The aide needs to understand the overall goal and her specific assignment as it relates to the medical and nursing plan for the individual and thefamily.Such understanding will help prevent the aide from setting impossiblegoals for herself with attendant frustration and sense of failure.5)Attention should be called to the wide variation in patients" desireto be helped or to be independent.Awareness of this desire will help theaide to understand that some patients will want to do for themselves, andothers receive satisfaction from being served.6)The range of choices for some sick and disabled persons is limited.The value of allowing the patient to make choices when feasible and with discretion, can be emphasized. (i.e., on which side, left or right?, do you wantto start your bed bath?)7)There is security for some people in holding on to customary pat-terns of doing things - i.e., washing dishes, making coffee, etc.8)Point out the contributions which might be made by the aide, whooften is the person on the Health Team having the longest periods of timewith the patient and the family.Her observation and reporting of such mattersas moods, changes in appetite, energy, personal hygiene and nature of complaints will help document the patient's progress.13

9)The aide should be taught that the person caring for the aged anddependent patients, often becomes emotionally involved.Specific Approaches1)Introduction of aide to family; decide who will do it; give oppor-tunity to observe manner of approach used by nurse; use role playing to re-hearse initiation of contact; talk about words and phrases aide can use inintroducing self.2)Interviewing Techniques:can be guided by what patient and familymembers say, and following their lead; match their mood (if appropriate); turnquestions back, i.e., Iiihat do you think?""How do you feel about that?" avoidtaking sides or engaging in a debate; (i.e., about sex, religion and politics);ways of giving encouragement and reassurance.Use of proper address andlast names except for children.3)Discuss confidentiality or the safeguarding of personal information:avoid use of names of families in conversations, or discussing situations andinteresting developments in cases, within or outside the agency, except insupervisory sessions.4)Discuss ways of handling personal questions as briefly and non-committally as possible.Avoid sharing personal experiences or comparingthe present situation with some previously known situation.5)Timing and Frequency of Contact:the patient often perceives thetime spent with him as evidence of concern and respect for him.Assuringpatient and family of the frequency and length of the home health ai

To train the home health aide to plan her work. 4. To teach the home health. aide to record information. needed by the. doctor and/or public health nurse. PRINCIPLES: 1. The home health aide works. under the supervision of. the supervising. nurse and other therapists as needed. 2. Follows a nursing care

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