Santa Monica College Professional Development SMC Extension

SMC EXTENSIONdelight of communicating assertivelywith grace and without anxiety. Find outhow to express yourself clearly, explainyour ideas convincingly, and motivateothers to believe in you. You’ll learnhow to deal effectively with day-to-daysituations in your job, business, or profession; how to face difficult or ‘ornery’people with confidence, ease, and success; how to realize your potential anddevelop a more rewarding life and fulfillment; and how to expand the quality ofyour interpersonal relationships and themagnitude of your achievements. 39 Sinclair RimmonSMC Main Campus, Math Complex 4Sun 1:00p – 3:00pNov 20CAREERENHANCEMENTDealing with Difficult andDemanding PeopleNever again fall victim to those wholove to make life miserable for the restof us. Learn concrete techniques fordealing with difficult people in the workplace and at home. Discover specificstrategies to get adversaries to cooperate, bullies to back off, wallflowersto open up, and chronic complainersto quiet down. Find out how you canapproach your job with more enjoyment, deal with coworkers and familymembers with greater confidence, andimprove cooperation, collaboration, andcompromise to create a more productive and satisfying workplace and homelife. 99 Inner FitnessSMC Bundy Campus, Room 240Thu 6:00p – 8:00pSep 15 – Sep 29Assertive Communication Skillsfor WomenFind out how to stand up for yourselfand your ideas, and how to persuadeothers to see things your way—a mustfor every woman of today’s world. Learnthe techniques and strategies you needto get your point across confidentlyand effectively, and get the results youRev. Dr. Louise-DianaDEALING WITH DIFFICULTAND DEMANDING PEOPLEFALL 2016It’s unavoidable: there are difficult anddemanding people in the world. Sometimesit feels like there are quite a few of them.There’s always one: the toxic coworker or bossthat can drive you crazy and question your selfworth. They make your work life more difficultand you may feel certain that life would be easier without them. It may be a family memberthat you just can’t resolve an issue with.Everyone encounters difficult people andexperiences the frustrations of interacting withthem. But frustration, and the outcomes ofconversations with difficult people, are at least Rev. Dr. Louise-Dianapartially under YOUR control. By learning andapplying various tips and strategies you can make your life easier and havefewer problems.Although most of us have had our fair share of difficult colleagues, not manyof us have mastered the art of dealing with them. Many people feel it is easierto let the hostile behavior slide and hope that it stops. Little do they know,leaving these challenging situations unaddressed will allow the behavior tocontinue.The idea in dealing with difficult people is to first look at your role in thesituation and then to try the following strategies:1. When discussing problems with difficult people, keep it short and direct.2. Generally speaking, it is good to practice starting conversations that creategoodwill.3. Oftentimes, indirect language works because it focuses on the work ratherthan the person.4. Learn to admit when you’re wrong.5. Confront problems professionally and with confidence.6. Keep in mind that how you communicate with others has much to do withhow people respond to you.7. Knowledge is power and it’s to our advantage to develop and practiceeffective conflict management practices that facilitate discussion.8. Build your self-confidence.9. If you can’t see the problem from the difficult person’s point of view, askthem.10. Remain open to other people’s opinions, viewpoints, and ideas.Dealing with difficult people takes persistence and practice, so don’t getdiscouraged. Although these strategies won’t change the difficult people, theywill break their ability to interfere with your daily activities. Most important,you’ll feel more confident and you’ll start to enjoy your life. 5

SMC EXTENSIONEligibleTraining Provider ListSTUDY ONLINE OR IN A CLASSROOMYou could be eligible forState funding for career training!Santa Monica College is a certified ETPL* provider.Let us be your destination for your employment trainingneeds. Make a commitment to make your dream job a reality.How to get started:ETP1. Determine Eligibility: Meet with a case manager at yourlocal branch of America’s Job Center—a one-stop shop foremployment and training services—to find out if youqualify for training funds.2. Referral Notice: If you qualify, your case manager willsend a referral notice to SMC Community Educationto confirm your course costs and start date. SMCCommunity Education must complete, sign, and returnthe referral notice to your case manager in order to go tothe next step.3. Training Agreement: America’s Job Center sends atraining agreement to SMC Community Education. Theagreement states that America’s Job Center agrees topay for your training, and the terms for how payment willbe remitted. The training agreement must be signed by SMC’s Directorof Community Education and returned to your local branch of America’sJob Center for final signature.4. Fully Executed Training Agreement: After America’s Job Centerplaces its final signature on the agreement, a copy is sent to SMC.The agreement confirms that you can begin training as outlined in theagreement.5. Registration in Course: SMC Community Education will register you inyour course and send you a confirmation via email.LETPL Training Courses offered through SMC Community EducationSocial Media MarketingWeb AnalyticsOnline Marketing Certified Practitioner (OMCP) Certification* The Eligible Training Provider List was established in compliance with the Workforce InvestmentAct (WIA) of 1998 and amended by the Workforce Innovation and Opportunity Act (WIOA) of 2014to provide customer-focused employment training resources for qualifying adults and dislocatedworkers.Contact Jocelyn Winn at 310.434.3410 or winn jocelyn@smc.eduFALL 2016want. Discover how to project a credible, self-assured image, express youropinion with authority and tact, andhandle conflicts and confrontation withdignity and control. 89 Inner FitnessSMC Bundy Campus, Room 240Thu 6:00p – 8:00pOct 6 – Oct 13How to Overcome Your Fear ofPublic SpeakingNEW! Whether you are giving a formalpresentation to an audience, or askingyour boss for a promotion, speakingskills are essential to getting aheadin a professional setting. The fear ofpublic speaking is very real, but thereare techniques to overcome it. Learntangible ways to bring out your best selfand give you the confidence you needin speaking situations. 99 Inner FitnessSMC Bundy Campus, Room 240Tue 6:00p – 8:00pNov 1 – Nov 15CERTIFICATEPROGRAMHome Healthcare AideHome Healthcare Aides provide assistance to patients in their homes orin a residential care facilities and isprojected by the Bureau of Labor to bethe fastest growing occupations in theforeseeable future. If you are interested in a career in healthcare, becominga Home Healthcare Aide will afford youjob opportunities in hospitals, clinics,rehabilitation centers, long term carefacilities, hospice and assist livingfacilities. This 80-hour comprehensiveprogram is a National Association forHome Care & Hospice (NAHC) program,composed of three competency-basedelements: training, skills demonstration, and a written examination, andprepares students for a position as aHome Healthcare Aide. Course topicswill include, but not limited to: role ofthe home healthcare aide; client careplan; professional relationship withclient; communication & cultural diversity; patient rights, confidentiality and

SMC EXTENSIONFALL 2016HIPAA, personal care and core healthcare skills, infection control & emergency care, rehabilitation & restorativecare.Educational Requirements: People whoare interested in becoming a certifiedHome Healthcare Aide must possess ahigh school diploma or GED equivalent. 2,299 CCI StaffSMC Bundy Campus, Room 436Mon, Wed, and SatMon 6:00p – 9:30pWed 6:00p – 9:30pSat 9:00a – 3:00pSat 9:00a – 3:00pOct 3 – Dec 12*Oct 3 – Dec 12*Oct 22Nov 19*No class on Nov 12 and 26.Certificate in Alternative DisputeResolution (ADR): Mediation,Arbitration, and NegotiationLearn the skill and art of conflict resolution. If you are a parent, teacher,paralegal, or just enjoy helping friendsand family resolve their issues, thisclass is for you! In a seminar thatbrings real-life scenarios into theclassroom through interaction and roleplaying, find out about the history ofcommunication and art of language,how to diffuse arguments while beingassertive, the importance of activelistening, the ethics and strategies ofproper conflict management, and more!Gain experience in workplace conflictscenarios, increase your confidence inhandling issues with the goal of compromise, and learn to use everydayskills to enhance your own professionaldevelopment. A certificate of completion is awarded upon satisfactory completion of the course.Week 1: Introduction – History andEthics Learn the basics of law andalternative dispute resolution (ADR),and the different career options available in the field of ADR. Gain an overview of the art and the discipline ofADR, find out about the history and philosophy of ethics and conflict management, and learn conflict managementtechniques that can be used in and outof the classroom. Also, develop yourskills in active listening and observation and behavior.Week 2: Mediation Acquire basic strategies of mediation, discover the powerof conflict resolution, and learn howto be impartial and unbiased. Throughspecifically crafted scenarios, role playthe various parts of mediation: Be themediator!Week 3: Negotiation Find out aboutgender and culture and their role incommunication conflict. Acquire andpractice basic strategies of negotiationto develop your confidence in handlingissues with the goal of compromise.Role play the various parts of negotiation: Be the negotiator!Week 4: Arbitration Explore andacquire basic strategies of arbitration.Learn the ADR rules on ethics, and continue to role play the various parts ofarbitration: Be the arbitrator!Week 5: Final Assessment Assessyour new skills in a final role play in thevarious areas of ADR. Find out how tostart a career in ADR, and investigatepossible new business strategies thatincorporate your ADR skills. 299 Carina AguirreSMC Bundy Campus, Room 221Sat 1:30p – 4:00pOct 8 – Nov 5 400 SMC StaffSMC Bundy Campus, Room 137Wed, Fri, and SatWed 6:30p – 9:30p Jan 11Fri 6:30p – 9:30p Jan 13Sat 9:30a – 5:30p Jan 14COMPUTER ANDINTERNET COURSESADOBE PHOTOSHOP, ILLUSTRATOR,AND WEBSITE DESIGN SERIESSign up for workshops that show youhow to use Photoshop and Illustrator tocreate and enhance your photographsand design ideas and/or to design andpublish your own websites. These arehands-on classes, with each studentworking at an individual computer.You’re welcome to attend one or moreof these workshops. The discount rateapplies only if you pre-register to attendtwo or three workshops.Series Pricing: 599/three classes; 429/two classes; 249/classAdobe Photoshop (Level I)TEST PREPARATIONAvid Media Composer Exam PrepWorkshopAvid Media Composer is the industrystandard when it comes to professionalediting of feature films, documentariesand all forms of broadcast digitalmedia. If you have taken MediaComposer Editing Essentials (MC101)and Media Composer Effects Essentials(MC110) or SMC’s ET31B or ET60you are eligible to take this course aspreparation for the certification exam.This intensive workshop will provideeach student with their own computerwork station, access to the latestAvid software, hands-on practice andreview of all pertinent points includingoperational techniques.For more information, please xam-prep.htmlLearn to harness your imaginationand create your own dreamworlds withAdobe Photoshop. Discover how to turnordinary photographs into works of art.Gain an understanding of the basicprinciples of photo management for professional use. This intensive six-weekworkshop on the world’s most popularcomputer graphic application covers allgeneral categories of digital imaging foruse in both print and on the Web. 249 Gregory Van ZuyenSMC Bundy Campus, Room 127Tue 6:30p – 9:30pSep 13 – Oct 18Adobe Illustrator (Level I)Master the artist inside you. AdobeIllustrator puts all the tools in yourhand to render professional graphicsand exciting designs for greeting cards,posters, T-shirts, and more! Learn howto use Illustrator to create companylogos and colorful artwork for a varietySanta Monica College Professional Development commed.smc.edu 310-434-3402 7

SMC EXTENSIONof uses, including printing and fashiondesign. 249 Gregory Van ZuyenSMC Bundy Campus, Room 127Thu 6:30p – 9:30pSep 15 – Oct 20Design & Publish Your Own WebsitesPrerequisite: Familiarity with AdobePhotoshop. Learn everything you needto create your own website using AdobeDreamweaver and other programs. In aclass that demystifies the Internet andprovides a broad base of knowledgeon how to begin publishing on the web,gain a basic understanding of HTML,CSS, and formats such as Wordpress,and how to use them to design interactive webpages. Develop the skills tocreate simple animations, rollovers, andbehavior scripts to help you better manage and profit from existing sites. 249 Gregory Van ZuyenSMC Bundy Campus, Room 127Tue 6:30p – 9:30pOct 25 – Nov 29Fundamentals of Microsoft Excel2013 for the PC – CreatingSpreadsheetsPrerequisite: Familiarity with Windowsand the mouse. In a one-day professional course on Microsoft Excel 2013,learn how to create a professionalworksheet, build formulas on a worksheet, use automatic functions on aworksheet, create professional charts,and sort and filter databases lists.Class combines hands-on experiencewith lectures and in-class practice exercises. You will have your own individualcomputer to use during class. Bring aUSB flash drive (or memory stick; noCDs), a notebook, and a pen to class.Course guide and files of practice exercises included in registration fee. 129 Odemaris ValdiviaSMC Bundy Campus, Room 127Fri 9:00a – 4:00pSep 23The World of 3D PrintingNEW! Heralded as the next industrialrevolution, 3D printing gives homesand businesses the ability to producethree-dimensional objects from com8 FALL 2016puter files. Explore how 3D printing willchange the future of manufacturing andprovide new opportunities for enterprising inventors, entrepreneurs, designers,engineers, artists, and home hobbyists.Join the 3D printing revolution with agreater understanding of how 3D printing works, what printers and softwareto buy, and how to get started in profiting from this exciting technology. 29 Gregory Van ZuyenSMC Bundy Campus, Room 127Sat 2:00p – 5:00pOct 15Introduction to 3D PrintingNEW! Learn all about 3D printing in ahands-on course that shows you howto create and print 3D files for bothcareer and home-use applications. Findout about the machines, methods, andmaterials used in the 3D printing industry, learn to use software for rendering3D shapes, and fashion your own creations using techniques that will unlockyour creative and inventive potential inthe exciting new field of additive manufacturing and rapid prototyping. 549 Gregory Van ZuyenSMC Bundy Campus, Room 127Thu 6:30p – 9:30p*No class on Nov 24.Oct 27 – Dec 8*COMPUTER BASICS FOR THEEVERYDAY & MS WORD ANDEXCEL FOR THE JOB MARKETSign up for Computer, Internet andE-mail Basics for the Everyday and MSWord and MS Excel for Entering the JobMarket and enjoy a discount! Pleaselook under individual class listings forcourse details.Series Pricing: 119/two classes; 69/classComputer, Internet, and Email Basicsfor the EverydayAttaching photos and documents toyour email seems daunting? The Internet seems like an ocean of informationyou just can’t conquer? This introductory computer workshop is ideal if youneed everyday computer basics tocope in the rapidly evolving world of theInternet. Come find out about computerhardware, software, using MS Windows,various browsers for the Internet,email, and file management. Gain anoverview of networks, and learn howto bookmark webpages and save filesso you can find them later. You willleave the class feeling confident aboutperforming Internet searches for jobs,information, and material items. Thisis a hands-on class, with each studentworking at an individual computer. Bringto class a USB flash drive, along with anotebook and pen. 69 Richard UtasSMC Bundy Campus, Room 127Sat 9:00a – 1:00pOct 22MSWord and MSExcel for theJob MarketGain confidence to enter or return tothe job market by developing your computer skills. Learn the basics for creating MS Word documents and MS Excelspreadsheets. As you create simpleWord documents and a sample resume,you will find out how to use bullets andnumbering, set margins, make fontchanges, and set styles. Working inExcel, you will learn the basics of mathfunctions, copy and paste functions,margins, and linking as you create asample budget sheet. This is a handson class, with each student working atan individual computer. Bring to class aUSB flash drive, along with a notebookand pen. 69 Richard UtasSMC Bundy Campus, Room 127Sat 2:00p – 6:00pOct 22SOCIAL MEDIAFacebook, Twitter, and SocialNetworking for BeginnersFacebook, Twitter, LinkedIn, and blogshave changed how people use the Internet. Whether you want to stay in touchwith family and friends or learn howto leverage social networking for yourbusiness, this workshop is designedto give you an understanding of theseexciting tools, how each one differs,Santa Monica College Professional Development commed.smc.edu 310-434-3402

SMC EXTENSIONGregory Van ZuyenIntroduction to the World of 3D PrintingFALL 2016Imagine a day when you can repair your car by going on the internet to download thecomputer file you need for the new part and printing it out on your home 3D printer.That day is here.The world as we know it is quickly changing, thanks to the innovations of 3D printing.Everything from food to medical surgery to architecture is being affected by the developments made with printers that can produce objects through the precise applicationof materials in x, y, and z coordinates. What may be most surprising to people is howmuch these machines will change business and manufacturing as we know it.For starters, it is already altering the way companies develop new products. The introduction of 3D printing to the field of engineering is already creating light-year leaps inhow products are designed, according to Rich Bernard, director of marketing for FusionFormatics, a company specializing in the newly developed field of rapid prototyping.Bernard, a Lockheed Martin engineer specializing in material composition, explains howthe 3D printing process accelerates the development time of new products, in everything from bicycle parts to running shoes to aeronautical components.Gary Diulio of 3D Rapid Prototyping displays hisbusiness card, a two-inch clear plastic machine,complete with moving gears“In the past,” said Bernard, “engineering firms would have to portion a good deal of their development money into hiring specialized engineers whose function was to analyze the loads and stresses based on the blueprints of the proposed new product.Now, with these devices, the products can be made, the stress points can be immediately tested and changes to the produ

ONLINE commed.smc.edu PHONE 310-434-3402 EMAIL smcext@smc.edu FAX 310-434-3409 MAIL SMC Community Education 1900 Pico Boulevard Santa Monica, CA 90405 VISIT SMC Bundy Campus 3171 S. Bundy Drive, Room 112 Los Angeles, CA 90066 8:30 am to 5 pm, M-F Table of Contents SMC Extension Santa Monica College Prof