Information Security – Iso 27001

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INFORMATIONSECURITY – ISO 27001[Your Company Name]This document has been written in accordance with the ISO 27001 standard. The policies,procedures and forms included in this manual are to be adopted by all employee of[Your Business Name]

[Your Company Name]Table of ContentsIntroduction . 4Scope of the Manual . 8Terms and Definitions. 10Normative References . 11Understanding the Organisation and its Context . 13Understanding the Needs and Expectations of Interested Parties . 15Determining the Scope of the Information Security Management System . 17List of Legal, Regulatory, Contractual and other Requirements . 18Information Security Management System . 19Leadership and Commitment. 21Policy . 22Definition of Security Roles and Responsibilities . 24Organisation Roles, Responsibilities and Authorities . 26Actions to Address Risks and Opportunities . 28Information Security Objectives and Planning to Achieve Them . 30Resources . 31Competence . 32Awareness . 33Communication. 34Documented Information. 36Operation Planning and Control . 38Information Security Risk Assessment . 40Information Security Risk Treatment . 42Risk Treatment Plan . 44Monitoring, Measurement and Evaluation . 45Continual Improvement . 46Internal Audits . 48Internal Audit - Procedure . 50Internal Audit - Planning . 51Internal Audit - Schedule . 52Internal Audit – Checklist for ISO 27001:2013 . 53Non-Compliance & Disciplinary Process . 54Management Review . 55[Date]

[Your Company Name]Statement of Applicability . 56Acceptable Use Policy . 57Asset Management . 58Asset Register . 62Breach Management . 64Business Continuity Plan . 69Initial Notice . 74Responsibilities . 77Incident Checklist (Evacuation and Non-Evacuation). 80Incident Impact Risk Analysis . 81Business Impact Checklist . 83Change Management . 88Data & Backups . 90Decommissioning and Destruction of Assets . 92Information Classification Scheme . 94Information Security Incident Report . 95Internal/External Communications Plan . 97Legal Compliance . 99List of Threats & Vulnerabilities . 103Management Review Meeting Minutes . 105Mobile, BYOD and Other Device . 107Non-Conformance Report . 110Patch Management . 114Procedure for Identification of Requirements . 116Process and Access of Critical or Sensitive Information (Before Collection) . 120Process and Access of Critical or Sensitive Information (After Collection) . 126Recording Actions/Events and Intrusion Prevention . 128Risk Assessment and Treatment Methodology . 133Risk Management Categorisation . 138Risk Treatment Plan . 140Risk Register . 145Risk Treatment Table . 149Supplier Evaluation Checklist . 152Termination, Onboarding & Change of Status . 155Training Register . 159[Date]

[Your Company Name]Vendor and Third-Party Risk Management . 165[Date]

[Your Company Name]Scope of the ManualDescriptionYour Company Name has been operating since (STATE YEAR OF COMMENCEMENT) and is engaged in thebusiness of:(STATE YOUR MAIN ACTIVITY OR BUSINESS)This document details the steps and processes that Your Company Name have implemented meet itsInformation Security Management System (ISMS) objectives and meets the requirements of ISO 27001:2013,the international standard for Information Security Management.Purpose and ScopeThe purpose and objective of this document is to clearly define the boundaries of the Information SecurityManagement System (ISMS). The Information Security Policy is to set out a framework for the protection ofthe organisations information assets: To protect the organisations information from all threats, whether internal or external,deliberate or accidental,To enable secure information sharing,To encourage consistent and professional use of information,To ensure that everyone is clear about their roles in using and protecting information,To ensure business continuity and minimise business damage,To protect the organisation from legal liability and the inappropriate use of informationIt is the policy of the organisation to ensure: Confidentiality: so that information is accessible only to authorised individuals.Integrity: safeguarding the accuracy and completeness of information and processing methods.Availability: that authorised users have access to relevant information when required.Information is protected from unauthorised access, disclosure, modification or loss.Information is authentic.Information and equipment are protected from accidental or malicious damage.This document is applied to all documentation and activities within the ISMS.Users of this document are members of Your Company Name management, members of the project teamimplementing the ISMS, and other relevant parties within the organisation.Definition of ISMS ScopeYour Company Name needs to define the boundaries of its ISMS in order to decide which information itwants to protect. Such information will need to be protected no matter whether it is additionally stored,processed or transferred in or out of the ISMS scope. The fact that some information is available outside ofthe scope doesn't mean the security measures won't apply to it – this only means that the responsibility forapplying the security measures will be transferred to a third party who manages that information.Taking into account the legal, regulatory, contractual and other requirements, the ISMS scope is defined asspecified in the following items:Processes and Services:The ISMS covers all normal business activities relating to the provision of:(STATE YOUR BUSINESS ACTIVITIES COVERED UNDER THE ISMS)[Date]

[Your Company Name]Geographical:The ISMS covers all administration offices and operations in:(STATE YOUR AREAS OF OPERATION)Exclusions:The ISMS does NOT include the operations of:(STATE ANY EXCLUSIONS HERE)Upon the implementation of this manual, upload into the MAUS Hub’s Policy Manager, all version controland tracking will be managed within the MAUS Hub’s internal mechanisms and all relevant records will bemanaged through this platform.Policy & ProcedureThe ISMS Manual is applicable to all aspects that Your Company Name has identified as those which it cancontrol and those which it can influence.This manual is a “controlled” document, however “uncontrolled” copies can be distributed to any interestedparty.The ISMS Manual is intended to be used as a public document to demonstrate the organisation’scommitment to demonstrating best practice for information security processes.Application of Policy: Speech, spoken face to face, or communicated by phone or radio,Hard copy data printed or written on paper,Information stored in manual filing systems,Communications sent by post / courier, fax, electronic mail,Stored and processed via servers, PCs, laptops, mobile phones, PDAs,Stored on any type of removable media, CDs, DVDs, tape, USB memory sticks, digital cameras.This policy is intended to be reviewed on a regular basis to ensure that the policy standards, directives,procedures, incident management and security awareness education are up to date and implemented in aneffective fashion. Any amendments to the policy will be implemented within the processes and procedures ofthe business, as well as implemented within the operational procedures and contractual arrangementspresent within the business.Reference Documents ISO/IEC 27001:2013 Standard.ISO/IEC 27000:2018 Information Security Management Systems – Overview and Vocabulary.ISO/IEC 27002:2013 Code of practice for information security controls.ISO/IEC 27021:2017 Competence requirements for information security management professionals.ISO/IEC 27017:2015. Code of practice for information security management professionals.List of legal, regulatory, contractual and other requirements.[Date]

[Your Company Name]Definition of Security Roles and ResponsibilitiesDescriptionYour Company Name has guidelines for all employees regarding security roles and responsibilities.Purpose & ScopeThe purpose of this policy is to explain the general procedures relating to security roles and responsibilitiesThe following guidelines are to be adhered to by all employers, supervisors and employees.Policy & ProcedureListed below are the roles created by Your Company Name for the design, operation development, audit andmeasurement of effective ISMS. The responsibilities are included but not limited to:Senior Management:Senior management shall demonstrate leadership and commitment with respect to the ISMS by: Ensuring the ISMS and the objectives are established and are compatible with the strategic directionof MAUS Business SystemsEnsuring the integration of the ISMS requirements into MAUS Business Systems’ processesEnsuring that the resources needed for the ISMS are availableAuthority: To take financial decisions on issues related to risk Provide prioritisation of risk based on time, impact and probability factors Allocation of responsibilitiesData Protection Officer/Chief Information Security Officer (ISO)/ISMS Manager:Primary Responsibility: Maintains and updates an ISMS (or delegates and reviews these duties based on the relevanthierarchy) to keep track or organisational weakness and present to the management for decisions.Decisions requiring implementation are tracked with the relevant implementation team till closure.Vulnerabilities for which there are no action taken are reported for residual risk approval to thesenior management Enterprise project or program office – Verifies and performs risk assessment for any newproduct/project/customer acquisition/other event Document Controller for all ISMS related documentation. Document owner is a separate role, CISO isnot necessary the document owner for all security policy/procedures, some of which are owned byother departments such as IT, HR. Operations, legal, physical security, application development andtop managementCoordination Responsibility: Ensures policy objectives are met and responsible for supervision of records generated as per thesecurity operation Information Security budget preparation and submission to senior management for approval ISMS program maintenance Training & AwarenessAuthority: To create additional policy, procedure and metrics with respect to ISMS operation, maintenance,implementation or remediation. Scheduling mandatory compliance checksHead of Departments/Product Managers/Team Leaders:These individuals are responsible to ensure the following processes:[Date]

[Your Company Name] Understand and owns security/compliance responsibility as distinctive from operational/revenuegenerating responsibilities Their position as Risk Owner for relevant risks: Each department head or other similar figure is ownerof risks that are allocated to them in relevance to their jurisdiction. In ISO 270001 this is distributedby the controls to the respective owner, from a formal document – Statement of Applicability Encourages team members to report security weaknesses or incidents relevant to any part of theorganisationAuthority: To inform management about any new risk/vulnerability Assist with the implementation of policies, performing of assessments, audits and remediation inrelevance to their jurisdictionISMS End Users: Includes employees without departmental/supervisor responsibilitiesComplies to end-user policy/procedure, namely Acceptable Usage Policy, which provides descriptionof each user behaviour with respect to information usage Reports security weakness/incidents to either the head of department or the ISMS security manager. End Users do not exploit known security weaknesses.Authority: To report any new weaknesses/incidents to the head of department/data protection officer/CEOInternal Auditors: Functions upon the directives of the senior management/Security forum and carries out regularreview of ISMS, based on the defined scope. The individuals nominated should be impartial, who has no material benefit in the outcome ofInternal audit, positive or negative. Makes judgment on the effectiveness of the selected policies, procedures and records Individuals will be named on an as needs basis in accordance to their impartibility and availabilityAuthority: To raise non-conformity in any aspect of ISMS operation[Date]

[Your Company Name]Risk Treatment PlanDescriptionYour Company Name has guidelines for all employees regarding the Risk Treatment Plan.Purpose & ScopeThe purpose of this policy is to explain the general procedures relating to the risk treatment plan.The following guidelines are to be adhered to by all employers, supervisors and employees.Policy & ProcedureIn order to achieve the ISMS objectives, the following activities need to be done:Definition ofhazardDescription of activitiesNecessaryfinancial andotherresourcesResponsiblepersonStart andcompletiondeadlines[Date]Training andawarenessprogramsMethod forevaluation ofresultsStatus

[Your Company Name]Management ReviewDescriptionYour Company Name has guidelines for all employees regarding management reviews.Purpose & ScopeThe purpose of this policy is to explain the general procedures relating to management reviews.The following guidelines are to be adhered to by all employers, supervisors and employees.Policy & ProcedureYour Company Name will evaluate the information security performance and the effectives of theinformation security management system.Your Company Name shall determine: What needs to be monitored and measured, including information security processes and controlsThe methods for monitoring, measurement, analysis and evaluation, as applicable, to ensure validresults.When the monitoring and measuring shall be performedWho shall monitor and measure?When the results form monitoringManagement of Your Company Name will review the organisations ISMS at planned intervals to ensure itscontinuing suitability, adequacy and effectiveness.The management review will include consideration of: The status of actions from previous management reviewsChanges in external and internal issues that are relevant to the ISMSFeedback on the information security performance, including trends in:o Nonconformities and corrective actionso Monitoring and measurement resultso Audit resultso Fulfilment of information security objectivesFeedback from interested partiesResults of risk assessment and status of risk treatment planOpportunities for continual improvementThe outputs of the management review shall include decisions related to continual improvementopportunities and any needs for changes to the ISMS. These will be retained as evidence as outlined by clause9.3 under ISO 27001:2013.[Date]

[Your Company Name]List of Threats & VulnerabilitiesDescriptionYour Company Name has guidelines for all employees regarding the list of threats & vulnerabilities. MAUS’policies and procedures as outlined in this document will address these threats or will identify the areaswhere the company will be taking ongoing steps to minimise these threats. While we will always be vigilantand ensure that our applications & systems are designed from the ground up to address these threats andour security protocols, monitoring systems & detection tools are reviewed on a consistent basis, thefollowing threats have been identified.Purpose & ScopeThe purpose of this policy is to explain and outline any relevant threats and vulnerabilities to theorganisation. This is not a definitive list.The following guidelines are to be adhered to by all employers, supervisors and employees.Policy & ProcedureYour Company Name has identified the below possible threats to the business. The company has assessedthe below areas based on severity, likelihood and impact and dealt with these individually. The company forall specific identified threats under the heading Specific Identified Threats Your Company Name willestablish and maintain up-to-date listings of all the legislations and other regulations relevant to YourCompany Name.The below includes some examples of Threats & Vulnerabilities from the ISO 27001:2013 Framework, this listis not exhaustive:Threats: Access to the network by unauthorised persons Bomb attack Bomb threat Breach of contractual relations Breach of legislation Compromising confidential information Concealing user identity Damage caused by a third party Damages resulting from penetration testing Destruction of records Disaster (human caused) Disaster (natural) Disclosure of information Disclosure of passwords Eavesdropping Embezzlement Errors in maintenance Failure of communication links Falsification of records Fire[Date]

[Your Company Name] Flood Fraud Industrial espionage Information leakage Interruption of business processes Loss of electricity Loss of support services Malfunction of equipment Malicious code Misuse of information systems Misuse of audit tools Pollution Social engineering Software errors Strike Terrorist attacks Theft Thunderstroke Unintentional change of data in an information system Unauthorised access to the information system Unauthorised changes of records Unauthorised installation of software Unauthorised physical access Unauthorised use of copyright material Unauthorised use of software User error VandalismVulnerabilities: Complicated user interface Default passwords not changed Disposal of storage media without deleting data Equipment sensitivity to changes in voltage Equipment sensitivity to moisture and contaminants Equipment sensitivity to temperature Inadequate cabling security Inadequate capacity management Inadequate change management Inadequate classification of information Inadequate control of physical access Inadequate maintenance[Date]

[Your Company Name] Inadequate network management Inadequate or irregular backup Inadequate password management Inadequate physical protection Inadequate protection of cryptographic keys Inadequate replacement of older equipment Inadequate security awareness Inadequate segregation of duties Inadequate segregation of operational and testing facilities Inadequate supervision of employees Inadequate supervision of vendors Inadequate training of employees Incomplete specification for software development Insufficient software testing Lack of access control policy Lack of clean desk and clear screen policy Lack of control over the input and output data Lack of internal documentation Lack of or poor implementation of internal audit Lack of policy for the use of cryptography Lack of procedure for removing access rights upon termination of employment Lack of protection for mobile equipment Lack of redundancy Lack of systems for identification and authentication Lack of validation of the processed data Location vulnerable to flooding Poor selection of test data Single copy Too much power in one person Uncontrolled copying of data Uncontrolled download from the Internet Uncontrolled use of information systems Undocumented software Unmotivated employees Unprotected public network connections User rights are not reviewed regularlySpecific Identified Threats:(This list is not exhaustive and should be edited and updated in accordance with changes to internal systemsand processes):Threat 1: Masquerading of user identity by insiders: The threat of masquerading of user identity by insiderscovers attempts by authorised users to gain access to information to which they have not been granted[Date]

[Your Company Name]access. These users may attempt to gain access to that information by using another user’s account or logincredentials.Threat 2: Masquerading of user identity by contracted service Providers: The threat of masquerading of auser identity by contracted service providers covers attempts by people working for a contracted serviceprovider to obtain unauthorised access to information by using an authorised person.Threat 3: Masquerading of user identity by outsiders: The threat of masquerading of a user identity byoutsiders covers attempts by outsiders to obtain unauthorised access to information by posing as anauthorised user.Threat 4: Unauthorised use of an application: Various cases of unauthorised use of an application.Threat 5: Introduction of damaging or disruptive software: This threat covers Viruses, Worms, Trojan Horses,logic bombs, any other form of malicious software which could impact the services of our product/s.Threat 6: Misuse of system resources: Identifies factors that increase the threat of misuse of systemresources; covers People playing games on business systems, People using business systems for personalwork, People downloading non-work-related information from the internet, People setting up databases orother packages for non-work related matters.Threat 7: Communications infiltration: This threat covers the following types of event: Hacking into a systemusing, for example, buffer overflow attacks, masquerading as a server, masquerading as an existing user of anecommerce application, masquerading as a new user of an ecommerce application, Denial of service(deliberate), Flaming attacks, and Spamming.Threat 8: Communications interception: This threat covers Passive interception and Traffic monitoring. Theease of interception is determined by two basic-factors: The medium of transmission and the type ofprotocols being used. Interception of some types of traffic on the internet is relatively easy. It can beachieved by attackers sending messages to target systems instructing them to send traffic via specific(hostile) machines.Threat 9: Communications manipulation: Active interception, Insertion of false messages, Deliberate deliveryout of sequence, Deliberate delay of delivery, Deliberate misrouting. If an attacker can force a message to besent via a hostile host, the attacker may be in a position to intercept, alter and the forward the message.Threat 10: Repudiation: This threat addresses cases of people denying that they sent a message (repudiationof origin), or that they received a message (repudiation of receipt).Threat 11: Communications failure: Unavailability of Service Provider, Failure of data link, Non – delivery ofmessage, Accidental delivery out of sequence, Accidental delay in delivery, Accidental denial of service. TheInternet does not provide a service level agreement. There are no guarantees on how long it will take for amessage to get to a recipient, or even that it will get there, eventually.Threat 12: Embedding of malicious code: Includes email viruses and hostile mobile code (for example hostileActive X applets). Once on a network, they can quickly infect many machines causing significant disruption.Java and Active X raise a range of new security concerns. Users are now running code written by people fromoutside of the organisation, sometimes from unknown sources. This code has often not been tested by theorganisation. There are concerns that hostile code written using these types of techniques could inflictdamage on systems and networks.Threat 13: Accidental misrouting: The threat of accidental misrouting covers the possibility that informationmight be delivered to an incorrect address when it is being sent over a network.Threat 14: Technical failure of host: This threat covers failures of the CPU or other hardware items.[Date]

[Your Company Name]Threat 15: Technical failure of storage facility: This threat covers disk crashes and disk failures.Threat16: Technical failure of Print facility: This questionnaire identifies the factors that increase the threatfor a technical failure of the print facility.Threat 17: Technical failure of network Distribution Component: This threat addresses cases of networkdistribution component

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