DHL Ocean Secure IncreasIng Your VIsIbILIty AnD ControL

DHL ocean secureIncreasing yourvisibility and control

DHL OCEAN SECURE for yourcargo with special requirementsIn today’s business environment, companies arefacing logistic challenges like long transit times,the need to reduce total supply chain costsandcontinuously updated regulations.DHL OCEAN SECURE puts you in controlof your shipments by tracking your cargo atnear-real time. With our ocean freight servicesyou have access to:Long transit times make it difficult for companiesto determine the exact location of their goods andthe arrival time for further distribution. Shifting cargofrom Air to Ocean, for example, means that a highervolume is shipped in one container equaling a highervalue of products at risk. This makes it even moreimportant to ensure integrity and to protect goodsfrom criminal intent. A visibility platform to track shipments atnear-real time and get post-transportationrecords for documentation A 24/7 monitoring team, including incidentmanagement in case of irregularities A pool of tested container security devicesthat record condition and location ofsensitive cargo A consulting service to enhance yourlogistic processes in terms of reliabilityand transparencyFurthermore there are more and more commoditiesshipped by sea that require the measurement oftemperature, humidity, shock, or light conditionduring transportation.DHL OCEAN SECURE is a new logistic solutionthat offers the visibility, security and flexibilityto assure a reliable shipment from door-to-door.Standardized processes and efficient trackingdevices with easy handling ensure locationawareness and a smooth in-transit shipment.Key ElementsElectronic devices to acquiredata at the containerCommunication networksto transmit data to usersWeb Portal to track shipments& manage situations

WHY YOU SHOULD CHOOSEDHL OCEAN SECUREVISIBILITYSECURITY &RELIABLILTYFLEXIBILITY &CONTROLBenefit from increasedtransparency across tradelanes from door-to-door.Increase protection againstcritical parameters forcondition-sensitive,time critical orhigh-value shipments.Be more flexible in planningwith the exact whereaboutsof the container.Track your shipments innear-real time to monitorcondition and location ofcargo. The data can beanalyzed via web portal andis available 24/7 worldwide.Reduced risk of theft, e.g.by using a physical doorseal and reducedenvironmental impact.Benefit from more efficiencyrealized by integratedinformation flow, which equalslower operation costs.Get instant notification aboutincidents and irregularities.If needed, an interventionteam can take correctiveor remedial actions.Stay in control of your cargoand make sure your shipmentis on a predefined route.Ensure tighter control ofremote logistics operationsby improved processesthrough insights intocontainer condition.Benefit from in-transit visibility and in-transit control fromour DHL experts, present in all markets.

customised SERVICE TYPESTO MEET YOUR SPECIFIC NEEDSWith DHL OCEAN SECURE, you can choose between four service types which meetbest your requirements.DHLOCEAN SECURETRACKDHLOCEAN SECUREPROTECTDHLOCEAN SECUREPRO GSMDHLOCEAN SECUREPRO SATELLITEDHL Ocean Secure TRACKDHL Ocean Secure PRO GSMBudget solution for container tracking whichprovides end-to-endmonitoring of shipmentsincluding whereabouts of the container duringthe trip.Comprehensive container monitoring solutionincluding position, security and internal conditionssuch as temperature, humidity, shock and lightin the container.DHL Ocean Secure PROTECTDHL Ocean Secure PRO SatelliteBesides GPS tracking, Ocean Secure PROTECTalso offers information about the container integrityand acquires data about the door status as well asenhanced physical restraint against tampering.On top of the other service types, Ocean SecurePRO Satellite offers high-end devicescommunication via satellite to allow coverageof specially sensitive containers in remote areasand at sea.¹¹ Not guaranteed for loads under deck

YOUR QUESTIONS ANSWEREDI need to prove that temperatureregulations have been kept along thewhole shipment, can you help me?Yes, with DHL OCEAN SECURE you can monitortravel data the whole way and afterwards downloadrecords for post-transportation documentation.You can review travel data either as a flow chartor as a status report.What happens in case of irregularitiesand alert notifications?If the DHL team gets an alarm, the first step isto check the shipment status in the web portal.If action is needed, an intervention team contactsthe supplier (terminal, carrier, trucker) to takecorrecting actions. The third step, if necessary,is to take up pursuit and take remedial actions.What does support from DHL look like?You can choose between three service optionsthat differ in range of support. The first optionis the provision of electronic container devices,access to the visibility platform and random checkof shipment status. The second option is addedby a defined number of status check-ups andintervention management e.g. routine calls.Furthermore, the third service level offers asecurity team that is on-site in case of anycritical situations.How do I know which service is bestfor me?Our DHL expert team will be pleased to adviseyou in choosing the right service level by checkingyour requirements and processes to find the bestfit for you.Who takes care of the installation andactivation of the devices?Either yourself or our DHL team – it dependson which option is more comfortable for you.Our DHL team offers local guidance ortraining sessions.How often do the devices need tobe recharged?Depending on the electronic device and sendinginterval, the battery provides power for up to5 years.How fast can the DHL team intervenein case of an alarm?There are DHL interjection points all over theworld. In case of an alarm the DHL station closestto the shipment will get there as soon as possible.Are there any restrictions on what Ican ship with DHL OCEAN SECURE?In general, we ship everything that we can fit intoa container, according to our policies, provided theDG (Dangerous Goods) class of the goods isaccepted by the carrier. The product is mostsuitable for temperature controlled, time criticaland high value cargo.Can I only use DHL OCEAN SECUREwith FCL?No, you can use DHL OCEAN SECURE forFCL and LCL. In case of LCL we can attachthe electronic device directly to cargo.How much does it cost me?It depends on the device, or rather the servicelevel, that you choose and the number ofshipments you have per month. The highervolume you ship and the longer the subscriptionis, the the lower the cost per unit will be.Is there a minimum subscription?It depends on the quantity needed. In case ofa small number of shipments you can use DHLOCEAN SECURE for single shipments. If youneed DHL OCEAN SECURE for bigger quantitiesthere is a defined subscription.

Valid 11/2013Need more information about DHL OCEAN SECURE?Talk to your local DHL Sales Representative,contact our Ocean Freight experts at www.dhl.comor email us: dhl.ocean.secure@dhl.com

DHl OCeAn seCURe tRACK Budget solution for container tracking which provides end-to-endmonitoring of shipments including whereabouts of the container during the trip. DHl OCeAn seCURe PROteCt Besides GPS tracking, Ocean Secure PROTECT also offers information about the container int