TRENDnet AC1750 Dual Band Wireless Router Manual

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TRENDnet User’s GuideCover Page

TRENDnet User’s GuideTable of contentsTable of contentsAccess control basics . 24Package Contents . 4LAN Client Filter .24URL Filter.24MAC Filters.25Features . 4Advanced Router Setup . 26Product Overview .4Product Hardware Features .5Application Diagram . 6Wireless Performance Considerations . 7Basic Router Setup .7Access your router management page . 26Using the Configuration Menu . 26Change your router login password . 27Change your router device name . 27Creating a Home Network . 7Manually configure your Internet connection . 27Router Installation . 8Clone a MAC address . 28Connect additional wired devices to your network. 13Change your router IP address . 28Wireless Networking and Security . 13Set up the DHCP server on your router . 29How to choose the type of security for your wireless network . 13Set up IPv6 on your router . 30Secure your wireless network . 15Set your router date and time . 30Connect wireless devices to your router . 16Set schedules . 31Connect wireless devices using WPS . 16QoS (Quality of Service) . 31Wireless 2.4GHz wireless settings . 17Open a device on your network to the Internet. 32Wireless 2.4GHz Guest Network. 19Wireless 5Hz Guest Network . 20DMZ .32Virtual Server .33Special Applications .34Gaming .352.4GHz Wireless Distribution System (WDS) . 21Add static routes to your router . 365GHz Wireless Distribution System (WDS) . 21Enable/disable UPnP on your router . 37Steps to improve wireless connectivity . 22Identify your network on the Internet . 37Wireless 2.4GHz Advanced settings . 22Share Files. 38Wireless 5GHz Advanced settings . 23Samba .38FTP .39Administrator File Sharing .39Wireless 5GHz wireless settings . 19Access Control Filters . 24 Copyright 2013 TRENDnet. All Rights Reserved.2

TRENDnet User’s GuideRemotely check router status . 40Print Share Utility Installation . 40Table of contentsDynamic DHCP List. 522.4GHz Wireless Station List . 53Windows Installation . 405GHz Wireless Station List . 53MAC OS X Installation . 41QoS Wireless Station List . 54Launching the Utility . 42Management Page Structure. 55Utility Main Window . 42Technical Specifications . 56Configure Server . 43Troubleshooting . 57Connect . 44Disconnect . 44Appendix . 58Sending a Request to Connect . 44Connect to a Printer. 46Auto-Connect Printer . 46Connect to a Scanner . 46Router Maintenance & Monitoring. 47Reset your router to factory defaults . 47Router Default Settings . 47Backup and restore your router configuration settings . 48Reboot your router . 48Upgrade your router firmware . 49Remotely check router status . 49View your router log . 50Router Status . 50Check the router system information. 50 Copyright 2013 TRENDnet. All Rights Reserved.3

TEW-812DRUTRENDnet User’s GuideProduct OverviewFeaturesTRENDnet’s AC1750 Dual Band Wireless Router, model TEW-812DRU, produces theultimate wireless experience with gigabit wireless speeds. Manage two wirelessnetworks—the 1300 Mbps Wireless AC band for the fastest wireless available and the450 Mbps Wireless N band to connect common wireless devices. The TEW-812DRU caneasily handle the demands of multiple HD streams in a busy connected home.Plug in a USB flash or NAS drive to share HD videos and music across the network.Gigabit ports on the back of the router maintain high speed wired connections. Create asecure isolated guest network for guest internet access. Beamforming technologydirects the strongest signal to each connected device. Multiple-MIMO technologyenables communication with multiple devices simultaneously. Wi-Fi Protected Setup(WPS) connects other WPS supported wireless adapters at the touch of a button.Manage access to websites and file types with advanced access controls.Package ContentsIn addition to the access point, the package includes: TEW-812DRU AC1750 Dual Band Wireless RouterCD-ROM (Utility and User’s Guide)Multi-Language Quick Installation GuideNetwork cable Ethernet Cable (1.5m / 5ft.)Power Adapter (12V, 2A)If any package contents are missing or damaged, please contact the retail store, onlineretailer, or reseller/distributor from which the product was purchased. 4 x 10/100/1000 Mbps Auto-MDIX LAN ports1 x 10/100/1000 Mbps Internet port1 x USB 2.0 port for USB share (storage and printing***)1 x Wi-Fi Protected Setup (WPS) buttonOn / off power switch (EU version)Simultaneously transmit both 2.4 GHz and 5 GHz wireless networksCompliant with the latest draft 802.11ac wireless technology*Backwards compatible with IEEE 802.11n/b/g/a wireless standardsHigh-speed data rates of up to 1.3Gbps with 802.11ac* and 450Mbps with802.11n on both 2.4GHz and 5GHz band**IPv6 (Internet Protocol v6) supportFTP and Samba USB storage supportShare USB peripheral devices over the network including; flash drives,external hard drives and printers***Printer Control Center utility supports Windows 8 (32/64-bit), 7 (32/64-bit),Vista (32/64-bit), Windows XP (32/64-bit), and Mac OS X 10.6/10.7/10.8operating systemsCompatible with most popular cable / DSL Internet Service Providers usingDynamic / Static IP, PPPoE, L2TP, and PPTP connectionFirewall protection with Network Address Translation (NAT) Copyright 2013 TRENDnet. All Rights Reserved.4

TEW-812DRUTRENDnet User’s Guide Wireless Distribution System (WDS) support for wireless network bridging Advance wireless security of up to WPA2-RADIUS Wi-Fi Multimedia (WMM) and configurable WAN Quality of Service (QoS)support Guest network support (3x per wireless band) with Internet accessrestriction Internet Access Control with MAC, URL, Service Type, and IP Range filtering Internet Access Control Rule Scheduling: schedule access to websites, onlinevideo games, Internet cameras and more for specific times throughout theweek One touch wireless connection using the WPS button Easy setup via Web browser using the latest versions of Internet Explorer,FireFox, Safari, and Chrome Virtual server and Application Level Gateway (ALG) services for specialInternet applications Universal Plug and Play (UPnP) for auto discovery and support for deviceconfiguration of Internet applications 3-year limited warranty*For maximum performance of up to 1.3 Gbps use with a 1.3 Gbps 802.11ac wireless adapter**Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications.Actual data throughput and coverage will vary depending on interference, network traffic,building materials and other conditions*** Printer Control Center utility installation required for each computer in order to access theprinterProduct Hardware FeaturesRear ViewUSB Share PortWPS ButtonGigabit LANPortsGigabitInternet PortPower PortReset USB Share Port: Connect USB Storage device to share files through the networkor connect a USB printer to provide network printing through the network (utilityreuired for print sharing). WPS (Wi-Fi Protected Setup) – Push and hold this button for 5 seconds toactivate WPS. Gigabit LAN ports: 4x Gigabit ports. Connect Ethernet cables (also called networkcables) from your router LAN ports to your wired network devices. Gigabit Internet port: Gigabit port. Connect an Ethernet cable from your routerWAN port to your modem. Power port: Connect the included power adapter from your router power portand to an available power outlet. Reset (located in the bottom): Press and hold this button for 10 seconds to resetyour router to default settings Copyright 2013 TRENDnet. All Rights Reserved.5

TEW-812DRUTRENDnet User’s GuideFront ViewApplication DiagramThe router’s gigabit Internet port is connected to your Internet modem connectedwhich is connected to the Internet. Wireless signals from the router are broadcasted towireless clients such as laptops (with wireless capability), TVs or media bridges therebyproviding Internet access. USB: This indicator turns green indicating a USB device is connection. WPS LED: This indicator is turned on and blinks when WPS is activated. The LEDwill turn off automatically once WPS is completed. Wireless (Link/Activity) LED: This turns green when a 2.4GHz client is connectedand turns blue when a 5GHz client is connected. If both types of wireless clientsare connected the LED will be blue. The LED will blinks during data transmission. Internet LED -This LED indicator is solid green when the gigabit Internet port isconnected. Otherwise if this LED indicator is off, there is no power to your router. WAN (Link/Activity) LED – This LED indicator is solid green when your routerWAN port is physically connected to the modem Network port (also callednetwork port) successfully with a Network cable. The LED indicator will be Power LED: This LED turns on when the unit is powered on. Copyright 2013 TRENDnet. All Rights Reserved.6

TEW-812DRUTRENDnet User’s GuideWireless Performance ConsiderationsBasic Router SetupThere are a number of factors that can impact the range of wireless devices.1.2.3.4.5.6.Adjust your wireless devices so that the signal is traveling in a straight path, ratherthan at an angle. The more material the signal has to pass through the more signalyou will lose.Keep the number of obstructions to a minimum. Each obstruction can reduce therange of a wireless device. Position the wireless devices in a manner that willminimize the amount of obstructions between them.Building materials can have a large impact on your wireless signal. In an indoorenvironment, try to position the wireless devices so that the signal passes throughless dense material such as dry wall. Dense materials like metal, solid wood, glassor even furniture may block or degrade the signal.Antenna orientation can also have a large impact on your wireless signal. Use thewireless adapter’s site survey tool to determine the best antenna orientation foryour wireless devices.Interference from devices that produce RF (radio frequency) noise can also impactyour signal. Position your wireless devices away from anything that generates RFnoise, such as microwaves, radios and baby monitors.Any device operating on the 2.4GHz frequency will cause interference. Devices suchas 2.4GHz cordless phones or other wireless remotes operating on the 2.4GHzfrequency can potentially drop the wireless signal. Although the phone may not bein use, the base can still transmit wireless signal. Move the phone’s base station asfar away as possible from your wireless devices.If you are still experiencing low or no signal consider repositioning the wireless devicesor installing additional access points. The use of higher gain antennas may also providethe necessary coverage depending on the environment.Creating a Home NetworkWhat is a network?A network is a group of computers or devices that can communicate with each other. Ahome network of more than one computer or device also typically includes Internetaccess, which requires a router.A typical home network may include multiple computers, a media player/server, aprinter, a modem, and a router. A large home network may also have a switch,additional routers, access points, and many Internet-capable media devices such as TVs,game consoles, and Internet cameras. Modem – Connects a computer or router to the Internet or ISP (Internet ServiceProvider). Router – Connects multiple devices to the Internet. Switch –Connect several wired network devices to your home network. Yourrouter has a built-in network switch (the LAN port 1-4). If you have more wirednetwork devices than available Ethernet ports on your router, you will need anadditional switch to add more wired connections.How to set up a home network1. For a network that includes Internet access, you’ll need: Computers/devices with an Ethernet port (also called network port) or wirelessnetworking capabilities. A modem and Internet service to your home, provided by your ISP (modemtypically supplied by your ISP). A router to connect multiple devices to the Internet. Copyright 2013 TRENDnet. All Rights Reserved.7

TEW-812DRUTRENDnet User’s Guide2. Make sure that your modem is working properly. Your modem is often provided byyour Internet Service Provider (ISP) when you sign up for Internet service. If yourmodem is not working contact your ISP to verify functionality.3. Set up your router. See “How to setup your router” below.4. To connect additional wired computers or wired network devices to your network,see “Connect additional wired devices to your network” on page 13.5. To set up wireless networking on your router, see “Wireless Networking and Security”on page 13.How to setup your routerRefer to the Quick Installation Guide or continue to the next section “RouterInstallation” on page 8 for more detailed installation instructions.Where to find more helpIn addition to this User’s Guide, you can find help below: http://www.trendnet.com/support (documents, downloads, and FAQs areavailable from this Web page)Router InstallationBefore you InstallMany Internet Service Providers (ISPs) allow your router to connect to the Internetwithout verifying the information fields listed below. Skip this section for now and ifyour router cannot connect to the Internet using the standard installation process, comeback to this page and contact your ISP to verify required ISP specification fields listedbelow.1. Obtain IP Address Automatically (DHCP)Host Name (Optional)Clone Mac Address (Optional)2. Fixed IP addressWAN IP Address: . . .(e.g. 215.24.24.129)WAN Subnet Mask: . . .WAN Gateway IP Address: . . .DNS Server Address 1: . . .DNS Server Address 2: . . .3. PPPoE to obtain IP automaticallyUser Name:Password:Verify Password:4. PPPoE with a fixed IP addressUser Name:Password:Verify Password:IP Address: . . . (e.g. 215.24.24.129) Copyright 2013 TRENDnet. All Rights Reserved.8

TEW-812DRUTRENDnet User’s Guide5. PPTP or Russian PPTPType (Dynamic IP or Static IP)My IP Address: . . .(e.g. 215.24.24.129)Subnet Mask: . . .Gateway: . . .Server IP: . . .PPTP Account:PPTP Password:Retype Password:6. L2TP or Russia L2TPType (Dynamic IP or Static IP)My IP Address: . . .(e.g. 215.24.24.129)Subnet Mask: . . .Gateway: . . .Server IP: . . .L2TP Account:L2TP Password:Retype Password:Hardware Installation1. Verify that you have an Internet connection when connecting your computer directlyto your modem.2. Turn off your modem.3. Disconnect the Network cable from your computer to your modem.7. Russia PPPoEType (Dynamic IP or Static IP)User Name:Password:Verify Password:IP Address: . . . (e.g. 215.24.24.129)4. Using a Network cable, connect the gigabit Internet port on the router to yourmodem.5. Using another Network cable, connect your computer to one of the four gigabit LANports on the router. Copyright 2013 TRENDnet. All Rights Reserved.9

TEW-812DRUTRENDnet User’s Guide6. Plug in the power adapter, connect it to the router’s power port, and then push theOn/Off Power Switch to the “On” position (pushed in).7. Turn on your modem.2. Enter the default user name and password and then click Login.Default User Name: adminDefault Password: adminGigabit LANPower3. Click on the Administrator button and then Wizard button on the left side.8. Verify that the following front panel LED indicators on your router: Power (SolidGreen), Gigabit LAN 1, 2, 3, or 4 (Solid/Blinking Green for ports for which devices areconnected), WAN (Solid/Blinking Green).Setup Wizard1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) andgo to http://192.168.10.1. Your router will prompt you for a user name and password. Copyright 2013 TRENDnet. All Rights Reserved.10

TEW-812DRUTRENDnet User’s Guide4. Click “Launch Internet Connection Setup Wizard” to setup your Internet connection onthe router.7. Verify if your settings are correct and click Apply to complete the Internet SetupWizard.8. Click OK to apply your settings.5. Click Next to begin the wizard9. The router will reboot once the process is completed.6. Select your Internet connection type and click Next to continue. Note: The mostcommon Internet connection used is DHCP.The TEW-812DRU’s wireless network is pre-encrypted with wireless security. Thesesettings can be found on a sticker placed on the unit and the device label below the unit.If you would like to change those settings continue to the next step to launch thewireless security wizard.1. Click the Wizard button again to run the Wireless Setup Wizard. Copyright 2013 TRENDnet. All Rights Reserved.11

TEW-812DRUTRENDnet User’s Guide2. Click “Launch Wireless Security Setup Wizard”.6.Enter the password or encryption key assigned to your wireless network. Click Nextto continue.7.Verify your wireless settings are correct and click Apply.3. Select which wireless network you would like to configure and click Next to begin.4. Enter the Wireless Network Name (SSID) you would like to assign your wirelessnetwork. This name will be used when connecting to your wireless network. Click Nextto continueNote: Save your wireless settings in a location you can find easily, in case you forget theapplied wireless settings.5. Select the type of wireless security to use. Click Next to continue. It is recommendedto use a wireless security to protect your wireless network from any intruders. Copyright 2013 TRENDnet. All Rights Reserved.12

TEW-812DRUTRENDnet User’s GuideConnect additional wired devices to your networkWireless Networking and SecurityYou can connect additional computers or other network enabled devices to yournetwork by using Ethernet cables to connect them to one of the available LAN portslabeled 1,2,3,4 on your router. Check the status of the LED indicators (1, 2, 3, or 4) onthe front panel of your router to ensure the physical cable connection from yourcomputer or device.How to choose the type of security for your wireless networkNote: If you encounter issues connecting to your network, there may be a problemwith your computer or device network settings. Please ensure that your computer ordevice network settings (also called TCP/IP settings) are configured to obtain IPaddress settings automatically (also called dynamic IP address or DHCP) and toObtain DNS Server address settings automatically.GigabitLAN PortsSetting up wireless security is very important. Leaving your wireless network open andunsecure could expose your entire network and personal files to outsiders. TRENDnetrecommends reading through this entire section and setting up wireless security on yournew router.There are a few different wireless security types supported in wireless networking eachhaving its own characteristics which may be more suitable for your wireless networktaking into consideration compatibility, performance, as well as the security strengthalong with using older wireless networking hardware (also called legacy hardware).It is strongly recommended to enable wireless security to prevent unwanted users fromaccessing your network and network resources (personal documents, media, etc.).In general, it is recommended that you choose the security type with the higheststrength and performance supported by the wireless computers and devices in yournetwork. Please review the security types to determine which one you should use foryour network.Wireless Encryption Types WEP: Legacy encryption method supported by older 802.11b/g hardware. This isthe oldest and least secure type of wireless encryption. It is generally notrecommended to use this encryption standard, however if you have old 802.11 b or802.11g wireless adapters or computers with old embedded wireless cards(wirelessclients), you may have to set your router to WEP to allow the old adapters toconnect to the router.Note: This encryption standard will limit connection speeds to 54Mbps. WPA: This encryption is significantly more robust than the WEP technology. Muchof the older 802.11g hardware was been upgraded (with firmware/driver upgrades)to support this encryption standard. Total wireless speeds under this encryptiontype however are limited to 54Mbps. WPA-Auto: This setting provides the router with the ability to detect wirelessdevices using either WPA or WPA2 encryption. Your wireless network willautomatically change the encryption setting based on the first wireless deviceconnected. For example, if the first wireless client that connects to your wirelessnetwork uses WPA encryption your wireless network will use WPA encryption. Onlywhen all wireless clients disconnect to the network and a wireless client with WPA2encryption connects your wireless network will then change to WPA2 encryption. Copyright 2013 TRENDnet. All Rights Reserved.13

TEW-812DRUTRENDnet User’s GuideNote: WPA2 encryption supports 802.11n speeds and WPA encryption will limityour connection speeds to 54Mbps WPA2: This is the most secure wireless encryption available today, similar to WPAencryption but more robust. This encryption standard also supports the highestconnection speeds. TRENDnet recommends setting your router to this encryptionstandard. If you find that one of your wireless network devices does not supportWPA2 encryption, then set your router to either WPA or WPA-Auto encryption.Note: Check the specifications of your wireless network adapters and wirelessappliances to verify the highest level of encryption supported.Below is brief comparison chart of the wireless security types and therecommended configuration depending on which type you choose for your wirelessnetwork.Security nceUnder mmendedConfigurationWEPWPAIEEE 802.11a/b/g(802.11n deviceswill operate at802.11g to connectusing thisstandard)IEEE 802.11a/b/g/nUp to 54MbpsUp to 54MbpsUp to 450Mbps(2.4Ghz) and1.3Gbps (5Ghz) *LowOpen System orShared Key,HEX or ASCII,Different key sizesMediumHighTKIP or AES,Preshared Key orRADIUSTKIP or AES,Preshared Key orRADIUSTKIPPreshared Key8-63 charactersAESPreshared Key8-63 charactersIEEE 802.11a/b/g(802.11n deviceswill operate at802.11g to connectusing this standard)Open System ASCII13 charactersWPA2*Dependent on the maximum 802.11n/ac data rate supported by the device (150Mbps,300Mbps, 450Mbps or 1.3Gbps) Copyright 2013 TRENDnet. All Rights Reserved.14

TEW-812DRUTRENDnet User’s GuideSecure your wireless networkWireless SecurityAfter you have determined which security type to use for your wireless network (see“How to choose the security type for your wireless network” on page 13), you can set upwireless security.Selecting

TRENDnet’s AC1750 Dual Band Wireless Router, model TEW-812DRU, produces the ultimate wireless experience with gigabit wireless speeds. Manage two wireless networks—the 1300 Mbps Wireless AC band for the fastest wireless available and the 450 Mbps Wireless N ba

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