2018 - Recycle Paint, Light Bulbs, Smoke Alarms, HHW

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2018ANNUAL REPORT

Table of ContentsBoard of Directors3Letter from the President4Letter from the Chair52018 Highlights6Stewarded Products7Our Vision, Mission, and Values7British Columbia Paint & HHW11British Columbia Lights13British Columbia Alarms15Saskatchewan Paint16Manitoba Paint, HHW, Lights17Ontario Paint20Ontario Pesticides, Solvents, Fertilizers (PSF)22Québec Recycfluo24Prince Edward Island Paint25Prince Edward Island Lights26New Brunswick Paint27Nova Scotia Paint28Newfoundland & Labrador Paint29Audited Financials30

ChairDarrin Noble – Home Hardware Paintuntil June 17, 2019Vincent Rea – PPG Inc. Paintappointed Chair June 17, 2019Vice ChairTim Vogel – Cloverdale Paint Other Productsuntil June 20, 2018Jeffrey Cattanach – The Home Depot Retailappointed Vice Chair June 20, 2018Board ofDirectorsCorporate SecretaryJason Bernard – The Sherwin-Williams Company Paintelected March 6, 2018appointed June 19, 2018David Chaulk – Cloverdale Paint Other Productselected June 19, 2018Claude Brosseau – PPG Inc. Paintterm ended November 5, 2018Karen Stephenson – Scotts Canada Other ProductsRichard Tremblay – Benjamin Moore & Co PaintWayne Edwards – Electro-Federation Lighting and AlarmsDejan Lenasi – Signify Canada Ltd. Lighting and AlarmsJules Foisy Lapointe – Lowe’s/RONA RetailSteve Wolinsky – Rust-Oleum Canada Other Productselected June 20, 2018

Letter fromthe PresidentAs you will see in this report, we have refreshed ourbrand. We now operate under one consolidatedname and look – Product Care Recycling. Please visitour website productcare.org which was completelyredesigned and, based on feedback, provides amuch improved user experience. The transition toa unified brand positions us for future EPR expansionand improved consumer awareness.The past year foreshadowed a changing landscapeof extended producer responsibility (EPR). In theproduct stewardship world, all eyes are on Ontarioas the metamorphosis of EPR in Ontario proceeds,product group by product group.Product Care is preparing for the introduction oflighting products to Ontario EPR on July 1, 2020. Weoperated an interim program for lighting in Ontarioin 2015-2016. This experience, together with ourexisting lighting programs in BC, Manitoba, Quebecand PEI, will facilitate the expansion of our servicefor this product category to Ontario. AlthoughProduct Care has been operating the paint andpesticide/solvent/fertilizer programs in Ontario forseveral years, the official transition of the municipalhazardous and special waste product group isscheduled for December 31, 2020.In 2018, we completed the renewal of five-yearprogram plans for BC lights, BC paint/HHW, Manitobapaint/lamps/HHW, Newfoundland and Labradorpaint, and Nova Scotia paint. In the case of the BCprograms, the renewals are conditional upon thecompletion of a “service provider compensationconsultation” now required of most BC EPRprograms. BC has also completed a “gap study”to identify products that could be added to theexisting categories.In general, compliance requirements, includingperformance metrics for our programs, areintensifying. Product Care continues to consult withstakeholders and regulators to identify better waysto serve consumers, achieve regulatory compliancefor members and protect the environment.These challenges are a catalyst for improvementsto the efficiency and efficacy of our programs.A prime example is the continued growth of ourreturn-to-retail partnerships, which lead consumersto the participating stores, while enabling ProductCare to cost-effectively expand the collectionnetwork.In 2019, we celebrate the 25th anniversary of our firstpaint recycling program, launched in BC in 1994! Aspecial thank you to Darrin Noble for his steadfastsupport and inspirational leadership as chair of theboard of Product Care for the past four years. Darrinwill remain on the board and we welcome VinceRea as the new chair.Throughout these changing times, we remaincommitted to our goal to divert the products wemanage from landfills and waterways, ensuring theyare managed responsibly and efficiently at theirend-of-life. Thanks to the staff, board of directors,members and stakeholders of Product CareRecycling who serve to help us achieve these goalsyear after year.Regards,Mark Kurschner,PresidentFollowing an extended consultation period,Saskatchewan has just introduced regulationsrequiring EPR for household hazardous waste (HHW)products.4

Letter fromthe ChairSince 2015, it has been my pleasure to serve asboard Chair of Product Care, an organizationthat has continuously exhibited its dedicationto responsible post-consumer productmanagement and member services. While I willcontinue to serve as a Director of the boardto contribute to the organization’s ongoingsuccess, the position of Chair is now held byVince Rea, of PPG Inc., as of June 18, 2019.I am fortunate to have spent many yearsworking with Vince on stewardship files with ashared vision to expand program reach andincrease diversion. Vince brings a depth ofexperience that is probably unparalleled inCanada, with exposure to product stewardshipthrough his senior leadership roles in thecoatings industry. Vince recognizes the naturalsynergies between Product Care and retailersworking together to diversify Product Care’scollection network through return-to-retaillocations. I look forward to working alongsideVince, our board of directors, and Product Care’smembers to see our collection network grow tothe benefit of all – retailers, our customers, andProduct Care.After serving four years as the board Chair ofProduct Care, I reflect on the organization’sexponential growth in this short time. We nowoperate or provide management services for18 different programs across Canada and theUS. Through our growth and expansion, wehave also witnessed significant change, withbusiness as usual no longer the case. In 2018,we saw heightened performance expectationsfrom oversight bodies and changes to thestewardship model in Ontario and we anticipatefurther changes in the coming years. I amconfident that Product Care is well positionedfor continued success in this rapidly changingand expanding industry of extended producerresponsibility.During my time as Chair, I have observed anorganization that is driven by its mission toprovide effective product stewardship solutions,and a team of professional staff who truly livethe value of environmental commitment. Iwould like to take this opportunity to express mysincere thanks to these staff as well as to themembers and stakeholders who continuouslysupport and help sustain our mandate tomaximize product diversion and to protect ourplanet.Regards,Darrin Noble,Chair (term ended June 17, 2019)5

2018 Highlights13662programsOverviewmembers’ environmentalobligations fulfilled9provincesLaunched new brandand optimized website4product categoriesAccessibility& Collection 2,500 600 10.6M 11.7M 96k 52M86% 1.2Mcollection sitesacross Canadalitres of paintrecycledConsumerAwarenessmedia impressionsacross Canadaone-daycollection eventslight bulbsrecycledincrease in webtraffic comparedto 2017smoke alarmsrecycledusers reachedvia social mediaadvertising

Product OverviewPaintProduct Care began its paintrecycling program in BritishColumbia in 1994, and has sinceexpanded to include sevenmore provinces: Saskatchewan,Manitoba, Ontario, New Brunswick,Newfoundland and Labrador, NovaScotia, and Prince Edward Island.Product Care paint programsprovide Canadians with a meansto dispose of their leftover paint,and be sure it is managed in anenvironmentally responsible manner.Paint products can be droppedoff at more than 1,000 permanentcollection sites in eight provinces.Depending on the province, thecollection system includes municipalfacilities, private recycling centres,bottle depots, retail locations, andnot-for-profit recycling organizations.Collection is supplemented byhundreds of one-day collectionevents, as well as direct pickupservice for large volumes of leftoverpaint.Once collected, paint is sorted bytype, colour and quality. Better qualitypaint is offered to the public freeof charge through the PaintShareprogram described below. Betterquality latex paint is reprocessedfor sale as recycled paint. Lowerquality latex paint is used for energyrecovery, as cement or concreteadditive, or securely landfilled. Alkydpaint is reprocessed for sale asrecycled paint or used in energyrecovery. These practices ensureend-of-life paint is managed withthe environment in mind, divertingit from Canada’s landfills andwaterways.In 2018, Product Carerecovered more than 10.6million litres of paint –enough to paint 95 km2,covering a surface arealarger than the city ofGuelph, Ontario.PaintShareProduct Care’s PaintShare program launchedin British Columbia more than a decade ago.PaintShare allows members of the public andnon-profit organizations to pick up leftover paintfor use in homes, on buildings, and by artists,theatre groups, and anti-graffiti programs. Paintcan be picked up free of charge at over 250permanent collection sites in eight provinces.7

HouseholdHazardousWasteProduct Care began managinghousehold hazardous waste (HHW) inBritish Columbia in 1998, and has sinceexpanded into Manitoba and Ontario.The category of HHW encompassesa broad range of products, includingsolvents and flammable liquids,gasoline, pesticides, fertilizers, toxics,corrosives and other physicallyhazardous products. The HHWproducts managed by Product Carevary depending on the province. Fora list of accepted products in eachprovince, see the individual programsections of this report.Product Care’s HHW programsprovide responsible managementLightsProduct Care began recycling lightbulbs in British Columbia in 2010, andhas since expanded into Manitoba,Quebec and Prince Edward Island.In 2012, the BC program furtherexpanded to include all lamptechnologies and fixtures. The chartbelow details the types of lightingproducts managed in each ProductCare lighting program.Fluorescent tubes and compactfluorescent lights use a mercuryphosphor technology. Product Careprovides responsible management ofthe mercury and the other materialsused in the manufacturing of lights.of these products at the end of theiruseful life, reducing the burden onour landfills and negative impactsto the environment. The methods tomanage the collected products areprovided in the individual programsections of this report.Depending on the province,collection systems for HHW includemunicipal facilities, bottle depots,private businesses, and recyclingorganizations. HHW products canbe dropped off at more than300 permanent collection sites inparticipating provinces, as well ashundreds of one-day collectionevents.In addition to offering a network ofmore than 1,300 permanent collectionsites in the four provinces – includingmunicipal collection sites , privatecollection sites and retail drop offlocations – the programs also offerfree pick-up service for large volumesof lights.In 2018, Product Carediverted more than 11million light bulbs fromlandfills – enough to lightevery home in Nova Scotia.Lighting products included per province:BC(All Sectors)MB(Residential)QC(All Sectors)PEI(All Sectors)Fluorescent tubes Compact fluorescent lights (CFL)/ screw-in induction lamps High intensity discharge (HID) Light emitting diodes (LED) Incandescent / halogen Miniature lamps Lighting fixtures andproducts Ballasts 8

AlarmsStarted in October 2011, ProductCare’s British Columbia alarmrecycling program acceptsresidential-use smoke and carbonmonoxide alarms.Smoke alarms use eitherphotovoltaic or ionization technology.The photoelectric sensor detectsthe change in light level caused bysmoke. Ionization alarms use a smallamount of radioactive material todetect smoke.The radioactive element usedin ionization smoke alarms isseparated and managed by longterm storage. The remainder of thesmoke or carbon monoxide alarm isprocessed to recover plastics andmetals.departments, bottle depots andprivate recycling businesses.In addition, the participation offacilities that collect large volumesof used alarms, such as fire safetyorganizations, electrical distributors,public institutions and localgovernments, has contributed to theprogram exceeding its collectiontargets.In 2018, the programdiverted more than96,000 alarms from BritishColumbia’s landfills – equal to8 CN towers in height.The program’s growing collectionnetwork includes non-profitorganizations, retailers, localgovernment facilities, fireRecovery RateRecovery rate is a measure of program performance, comparing thequantity of product collected to the quantity of product sold into themarket.The recovery rate for paint programs is based on liquid volume of productsold and collected, except Ontario, which refers to the total weight ofproduct sold and collected, including the paint container.In Quebec, the recovery rate for lamps compares the quantity of lampscollected in the current year (2018) to the quantity sold in a prior referenceyear (2015).9

Our VisionOur vision is to establish Product Care as a leader in thedevelopment and management of innovative productstewardship solutions.Our MissionOur mission is to provide product stewardship solutionsthat advance the efficiency and effectiveness ofprogram delivery for our members, while caring forthe environment, our consumers and our employees.Our ValuesEnvironmental commitmentService and member orientationContinuous 10

British Columbia Paint,Household Hazardous Waste (HHW)AcceptedProductsCollection Architectural paints and coatings Domestic pesticidesPaint aerosols (consumer,industrial, automotive)221Recycling Locations Flammable liquidsGasoline3,033,240 L140,123 L5.6%11.1%PaintFlammable Liquids15,392 Paint 201749%HHW 2017Flammable LiquidsPesticidesFinances2018Revenues 8,896,118Program 42,875Total Program Expenses 7,344,236Excess of Revenues overExpenses for the Year 1,551,88211

British Columbia Paint, HHWPaint & cineratedSolidified &LandfilledLatex Paint2.2%87.7%10.1%--Alkyd Paint--100%--FlammableLiquids &Gasoline--100%--Pesticides---100%-RecycledHigh xLow QualitySolidEnergyRecoveryUsed to MakeCementPaintLiquidAlkydUsed to ds & GasolineIncineratedEnergyRecovery12

British Columbia LightsAcceptedProductsCollection Fluorescent, induction and UVtubes of all lengths and shapesCompact fluorescent lamps (CFLs)Light emitting diodes (LEDs)Incandescent lamps442Recycling Locations High intensity dischargelamps (HIDs)Halogen lampsMiniature lampsFixtures and ballasts 7,368,000 4,000Units of LightsKilograms PCB ballasts 710Tonnes Residential FixturesPublicAwareness%552017Finances2018Revenues 5,561,327Program Total Program Expenses 4,657,498Excess of Revenues overExpenses for the Year 903,82913

British Columbia etal RecyclerMercury sBatteriesPlasticRecyclerBatteryProcessingWood & OtherNon-RecyclableMaterialsPCB BallastsIncinerated14

British Columbia ement Carbon monoxide (CO) alarms designed for residential use, as defined bythe CAN/CSA 6.19 standard201 96,000Recycling locationsUnits of AlarmsRecycledPublicAwareness%422018FinancesLong lAlarmsProductManagementFlowchartSmoke alarms designed for residential-use as defined by theCAN / ULC-S531 standard-100%100%Photovoltalc &CarbonMonoxideAlarms100% 714,225Program al Program Expenses 482,517Excess of Revenues overExpenses for the Year 231,708Circuit BoardMetal RecyclingPlasticPlastic RecyclingCircuit BoardMetal ctiveE-cellPlastic RecyclingLong TermStorage15

Saskatchewan PaintAcceptedProducts Collection72RecoveryRate7.4%Latex (water-based), oil (alkyd) and solvent-based architectural coatings,including paints and stains, both interior and exterior, whether tinted or untintedRecycling Locations402,661 L%732018PublicAwarenessPaintFinances2018Revenues 1,148,000Program ExpensesPaintProductManagement18.340.3Processing, .4% 0.2%Communication38,000%ReusedEnergy Recovery%Incinerated13.8%828,000Total Program Expenses 938,000Excess of Revenues overExpenses for the Year 209,000Solidified & igh QualityRecycledLatexLow QualityPaintAlkydPaintEnergy RecoveryAerosolsPropellant16

Manitoba Paint, HouseholdHazardous Waste, LightsAcceptedProductsCollection Architectural paints and coatings CorrosivesPaint aerosols (consumer,industrial, automotive)Domestic pesticidesFluorescent and compactfluorescent lights (residential only)105549,771 L29,463 L27,967 L13,020 179,000%7.6Paint13.3%Flammable Liquids/Gasoline15.6%6.7%%51Paint 201748%Recycling LocationsUnits of PhysicallyHazardous ProductCorrosivesPublicAwarenessPhysically hazardous materialsToxicsToxics includingPesticidesRecoveryRate PaintCorrosives88,458 LFlammable Liquids/GasolineUnits of Lights%16.5ToxicsPhysically Hazardous ProductsHHW 201717

Manitoba Paint, HHW, ified &LandfilledLatex Paint-37.9%--62.1%Alkyd hysicallyTreated rdous100%--2018Revenues 1,611,349Program 648,449(15,507)Total Program Expenses 1,877,028Deficiency of Revenuesover Expenses for the Year (265,679)*Cancelled regulatory charges18

Manitoba Paint, HHW, LightsPaintResidualProductManagementFlowchartHigh QualityRecycledLatexLow QualityPaintAlkydPaintEnergy atedPropellantEnergy llyHazardousResidualEnergy RecoveryMetalMetal RecyclerCommodityMercury tionMaterials19

Ontario PaintAcceptedProducts Architectural paints and coatingsPaint aerosols (consumer, industrial, tion EventsPermanent RecyclingLocations9,926Tonnes agementRecycledEnergyRecoverySolidified &LandfilledRevenues2018 17,847,687Program ExpensesLatex PaintAlkyd 749Total Program Expenses 15,760,120Excess of Revenues overExpenses for the Year 2,087,567Financials are inclusive of paint andcoatings, pesticides, solvents and fertilizers*Collection includes municipal events20

Ontario PaintPaintResidualProductManagementFlowchartHigh QualityRecycledLatexLow QualityEnergy RecoveryHigh QualityPaintRecycledAlkydLow QualityEnergy RecoveryRecycledPaintEnergy RecoveryRecoveryEnergyAerosolsPropellant21

Ontario Pesticides,Solvents, Fertilizers (PSF)AcceptedProductsCollection Pesticides - domestic pesticides Fertilizers - Packaged products regulated under the Fertilizers Act [Canada]Solvents - Liquids intended to dissolve or thin a compatible substance and:1. Are comprised of 10% or more of water -immiscible liquid hydrocarbons, includinghalogen-substituted liquid hydrocarbons; or2. Are flammable as described in part [c] of “Municipal Hazardous Waste” in OntarioReg. 542; or3. All of the above9731124823Permanent RecyclingLocationsTonnes SolventsRecoveryRate5.4%Collection EventsTonnes Fertilizer18Tonnes PesticidesPublicAwareness%52201722

Ontario eratedSolidified rgy RecoveryFertilizersIncinerated23

Québec RecycFluo AcceptedProductsCollectionAll mercury containing lightsFluorescent, induction, and UVtubes of all lengths and shapes859Recycling Locations 4,116,000Units of Lights Compact fluorescent lights (CFLs)High intensity discharge lamps nt Tubes36%HIDs8%CFLs 3,810,151Program 3Regulatory660,718Total Program entFlowchartDeficiency of Revenuesover Expenses for the YearMetalMetal Recycler 4,143,179 (333,028)CommoditySand Blast MediaLightsGlassConcrete AdditivePhosphor Powder MercuryChemical/PhysicalTreated24

Prince Edward Island PaintAcceptedProductsCollection Architectural paints and coatingsPaint aerosols (consumer, industrial, automotive)6Recycling Locations91,803 ManagementProgram Expenses9.4%Processing, Collection,Transport0.6%76.3%9.4%13.7%ReusedEnergy RecoveryPublicAwareness 454,000RecycledSolidified & ication13,000Total Program Expenses 335,000Excess of Revenues overExpenses for the Year 120,000Financials are rounded to the nearestthousand.High QualityRecycledLatexLow QualityPaintResidualProductManagementFlowchartHigh QualityPaintRecycledAlkydLow rated25

Prince Edward Island LightsAcceptedProductsCollection Fluorescent, induction and UVtubes of all lengths and shapesCompact fluorescent lamps (CFLs)Light emitting diodes (LEDs)7Recycling Locations 111,000Units of Lights Incandescent lampsHigh intensity discharge lamps (HIDs)Halogen lampsMiniature lampsFinances2018Revenues 84,000Program nication2,000Regulatory5,000Total Program Expenses 67,000Excess of Revenues overExpenses for the Year 17,000Financials are rounded to the talMLightsMetal RecyclerSand Blast MediaGlassPhosphor Powder MercuryCommodityChemical/PhysicalTreated26

New Brunswick oductManagement Architectural paints and coatingsPaint aerosols (consumer, industrial, automotive)62Recycling idified & 57Regulatory82,220Total Program Expenses 1,012,699Excess of Revenues overExpenses for the Year 136,2962017High QualityPaintResidualProductManagementFlowchart 1,148,995Program Expenses0.1%Reused2018Revenues%Energy RecoveryPublicAwareness303,546 LRecycledLatexLow QualityHigh QualityPaintRecycledAlkydLow QualityPaintAerosolsPropellantEnergyRecovery27

Nova Scotia PaintAcceptedProductsCollection Architectural paints and coatingsPaint aerosols (consumer, industrial, automotive)100Recycling Locations477,752 ManagementProgram Expenses8.6%1.2%Reused8.3%Energy RecoveryPublicAwareness ycled18.4%Solidified & Landfilled16,158Total Program Expenses 1,115,495Excess of Revenues overExpenses for the Year 268,14768%2017High QualityRecycledLatexLow QualityPaintResidualProductManagementFlowchartHigh QualityPaintRecycledAlkydLow QualityEnergyRecoveryPaintAerosolsPropellantCarbon Filtration/Incinerated28

Newfoundland & Labrador PaintAcceptedProductsCollection Architectural paints and coatingsPaint aerosols (consumer, industrial, automotive)66Recycling Locations168,426 Management4.6Reused18.8%Energy RecoveryPublicAwarenessProgram Expenses4.7%% 786,45571.1%Recycled5.5%Solidified & 4,552Regulatory47,589Total Program Expenses 622,669Excess of Revenues overExpenses for the Year 163,786High QualityRecycledLatexLow QualityPaintResidualProductManagementFlowchartHigh QualityPaintRecycledAlkydLow QualityEnergyRecoveryPaintAerosolsPropellantCarbon Filtration/Incinerated29

PRODUCT CARE ASSOCIATION OF CANADAFINANCIAL STATEMENTS31 DECEMBER 2018

PRODUCT CARE ASSOCIATION OF CANADAFinancial StatementsFor the year ended 31 December 2018ContentsIndependent Auditors' ReportStatement of Financial Position4Statement of Changes in Net Assets5Statement of Operations6Statement of Cash Flows7Notes to the Financial Statements8 - 17

INDEPENDENT AUDITORS' REPORTTo the Members,Product Care Association of CanadaReport on the Audit of the Financial StatementsOpinionWe have audited the financial statements of Product Care Association of Canada (the "Association"),which comprise the statement of financial position as at 31 December 2018, and the statements ofchanges in net assets, operations and cash flows for the year then ended, and notes to the financialstatements, including a summary of significant accounting policies.In our opinion, the accompanying financial statements present fairly, in all material respects, the financialposition of the Association as at 31 December 2018, and its results of operations and its cash flows forthe year then ended in accordance with Canadian accounting standards for not-for-profit organizations.Basis for OpinionWe conducted our audit in accordance with Canadian generally accepted auditing standards. Ourresponsibilities under those standards are further described in the Auditors' Responsibilities for the Auditof the Financial Statements section of our report. We are independent of the Association in accordancewith the ethical requirements that are relevant to our audit of the financial statements in Canada, and wehave fulfilled our other ethical responsibilities in accordance with these requirements. We believe thatthe audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.Other InformationManagement is responsible for the other information. The other information comprises the variousAnnual Reports that the Association issues for its provincial recycling programs (the "Annual Reports").Our opinion on the financial statements does not cover the other information and we do not and will notexpress any form of assurance conclusion thereon. In connection with our audit of the financialstatements, our responsibility is to read the other information identified above and, in doing so, considerwhether the other information is materially inconsistent with the financial statements or our knowledgeobtained in the audit, or otherwise appears to be materially misstated.We obtained certain sections of the Association's Annual Reports prior to the date of this auditors' report.If, based on the work we have performed on this other information, we conclude that there is a materialmisstatement of this other information, we are required to report that fact in this auditors' report. Wehave nothing to report in this regard.

INDEPENDENT AUDITORS' REPORT - ContinuedThe Annual Reports are expected to be made available to us after the date of this auditors' report. If,based on the work we will perform on this other information, we conclude that there is a materialmisstatement of this other information, we are required to report that fact to those charged withgovernance.Responsibilities of Management and Those Charged with Governance for the Financial StatementsManagement is responsible for the preparation and fair presentation of the financial statements inaccordance with Canadian accounting standards for not-for-profit organizations, and for such internalcontrol as management determines is necessary to enable the preparation of financial statements that arefree from material misstatement, whether due to fraud or error.In preparing the financial statements, management is responsible for assessing the Association’s abilityto continue as a going concern, disclosing, as applicable, matters related to going concern and using thegoing concern basis of accounting unless management either intends to liquidate the Association or tocease operations, or has no realistic alternative but to do so.Those charged with governance are responsible for overseeing the Association’s financial reportingprocess.Auditors' Responsibilities for the Audit of the Financial StatementsOur objectives are to obtain reasonable assurance about whether the financial statements as a whole arefree from material misstatement, whether due to fraud or error, and to issue an auditors' report thatincludes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that anaudit conducted in accordance with Canadian generally accepted auditing standards will always detect amaterial misstatement when it exists. Misstatements can arise from fraud or error and are consideredmaterial if, individually or in the aggregate, they could reasonably be expecte

Table of Contents Board of Directors 3 Letter from the President 4 Letter from the Chair 5 2018 Highlights 6 Stewarded Products 7 Our Vision, Mission, and Values 7 British Columbia Paint & HHW 11 British Columbia Lights 13 British Columbia Alarms 15 Saskatchewan Paint 16 Manitoba Paint, HHW, Lights 17 Ontario Pa

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