Workstation - CPI OpenFox
The OpenFox MessengerWorkstationProduct Guide 2018
OverviewLaw enforcement systems continue to demandenhanced access to more types of information thanhas been traditionally available. These demandsplace additional work load on the law enforcementuser and budget concerns place limits on howagencies can satisfy these demands with existingwork forces. This is why law enforcement agenciesrequire a modern and sophisticated softwarepackage such as OpenFox Messenger.OpenFox Messenger is the most popular modernlaw enforcement workstation software packageavailable. For over a decade, Messenger has led theindustry through a unique combination of powerfulfeatures, unparalleled ease of use, top tier securityfor sensitive CJIS data, industry leading customerservice, and the reliability of the OpenFox brand.More than half of all law enforcement users withinthe U.S. (including federal, state, and local agencies)rely on CPI’s proven OpenFox suite of products.Messenger is used by more law enforcement usersthan any other workstation software. No otherworkstationsoftwareprovidesthesamecombination of power, ease of use, and informationsecurity. Messenger is a cost effective solution thatallows an agency to provide its officers with moreinformation, better information, and more timelyinformation than was ever possible before.HighlightsEmail-Like Architecture – This familiar designpattern allows users (both old and new) to quicklyand easily learn the software.
Time Saving Features - Messenger is focused onfulfilling the needs of the high speed police dispatchenvironment. It offers time saving features that enabledispatchers to quickly retrieve information, reviewthat information, and then move on to the next task athand.Code Lists – User can immediately see the textmeaning of a code, quickly search a code list bymeaning, and look up code values in NCIC returns.Customizable – Messenger provides a wide arrayof options and preferences so users can adaptMessenger to their exact workflow requirements.Help Files & Online Manuals – Online (andsearchable) access to standard national manuals,including the NCIC 2000 Operating Manual, NCIC 2000Code Manual, NLETS User Manual, and NICS Manual.Transaction forms link directly to the online manuals.This also includes the user manuals for Messenger andany manuals that the central agency wants to include.Updates to these manuals are provided as part of CPI’smaintenance agreement when NCIC publishes newTOUs. Users no longer have to rely on large printedcopies that always seem to be out of date.Central Site Application - Messenger is managed as acentral site application. Messenger runs on the samehardware as the OpenFox Message Switch, andleverages the same high availability, hot systemswapping, and disaster recovery options as the switch.Changes to the application are deployed on the centralsystem and distributed to the user community viaelectronic means. Features that are implemented,disabled, or changed are pushed down to the agenciesand users dynamically without requiring a reboot orany downtime.Air Force Office of Special InvestigationsAlabama Law Enforcement AgencyArizona Department of Public SafetyArkansas Crime Information CenterHawaii Criminal Justice Data CenterIdaho State PoliceIllinois State PoliceIndiana State PoliceIowa Department of Public SafetyKansas Bureau of InvestigationKentucky State PoliceMaine State PoliceMassachusetts Criminal History System BoardMaryland Department of Public SafetyMichigan State PoliceMississippi Justice Information CenterMissouri State Highway PatrolMontana Department of JusticeNew Hampshire State PoliceNew Mexico Department of Public SafetyNorth Dakota Dept of Emergency ServicesOhio Department of Public SafetyOhio Attorney GeneralOklahoma Department of Public SafetyOklahoma State Bureau of InvestigationPhiladelpia Police DepartmentRhode Island State PoliceRhode Island Attorney GeneralSouth Dakota Bureau of ITTexas Department of Public SafetyUS Army Criminal Investigative DivisionUS Department of JusticeUS Immigration & Customs EnforcementUS National Central BureauUS Naval Criminal Investigative ServicesUS Postal Inspection ServiceVermont Department of Public SafetyVirginia State PoliceWest Virginia State PoliceWisconsin Bureau of Criminal InvestigationWyoming Division of Criminal Investigation
Email-Like UXMessenger has been designed from the ground up to followthe interface conventions of an email system. This design isfamiliar and intuitive for users, and it enables them toquickly and easily learn the software. This minimizes theamount of time and challenges encountered duringmigration.Images - Messenger natively supports images, whether theimages are returned from NCIC, an in state hot filesdatabase, a driver license return (in state and out of state),or as part of an NLETS TIPS (Targeted Interstate PhotoSharing) message. When received at an agency, the imageis displayed directly in line with the rest of the messagecontent. Images can be saved to a computer, or printedright from the message display. This can be useful if anagency wants to print out a full page copy of an imagewithout the rest of the message text.Nlets is the premiere interstatejustice and public safety networkin the nation for the exchange oflawenforcement-,criminaljustice-, and public safety-relatedinformation. To accomplish this,the Nlets system providesunrivalled reliability based on anetwork built to endure threatswithout impacting performance.
Messenger provides powerful features to attach images toNCIC records. The user can zoom the image in or out, cropthe image, rotate the image, flip the image horizontally orvertically, and adjust the brightness or contrast of the imageright in the Messenger applicationMessenger also allows users to send files and documents toanother user or agency as easily as through email. The onlydifference between email and Messenger is that Messengerattachments are secured to the standards of a dedicated lawenforcement network, instead of being broadcast over thegeneral Internet.Message Casting - In the law enforcement environment, itis often required to copy information from a message thathas been received and enter it into another subsequenttransaction. For example, when a user receives a positive hitresponse from NCIC, the user needs to confirm the hit withthe entering agency. This is done by sending a YQ withinformation copied from the return. Messenger makes thisprocess simple and fast with a feature called messagecasting. Messenger provides clickable links directly in themessage display. Clicking on a link opens the correspondingtransaction form and prefills the form with informationfrom the message display.nexTEST is the proven marketlead in State/NCIC Certificationtesting and training. It is a fullLMS system that can train andtrack all of your State/NCICcertifications. The software isused across the nation and hasbeen in production for over 15years.The easy-to-use interface isintuitive, built for easy accessfrom your browsers, andprovides for multiple levels ofaccess for Users, TAC's, ATAC'sand State Administrators.
As an example, on a positive hit response from NCIC,Messenger displays a link to cast the return into a YQtransaction.When this is clicked, Messenger opens the YQ form and fills inthe destination, case number (OCA), NCIC number (NIC),request type (TYP), and record identifier fields. In the case ofa wanted person record, that includes the name (NAM), dateof birth (DOB), and sex (SEX) fields.The Biometrics Institute wasfounded in July 2001 respondingto an industry need for anindependentandimpartialinternational forum for the sharingof knowledge and informationabout biometrics and to providebest-practice guidance around theresponsible use of biometrics.It acts as a facilitator in the growthof the industry, delivering qualityservice, whilst promoting theresponsible use of biometrics.The message casting options can be customized to fit theexact requirements of the state’s users; however, Messengertypically provides the following casting options out of thebox: Send a hit confirmation (YQ) when an NCIC hit is received Respond (YR) to a received hit confirmation request (YQ) Mark an NCIC record as located after the hit has beenconfirmed by the entering agency Send QR and IQ queries directly from NCIC III responses Prefill demographic data for NCIC enter wanted person (EW)transaction from the data in an NCIC III response
Command Line InterfaceMessenger provides a convenient command line interface tothe message switching system, which is the fastest way tosend a query. Users can type in a dot-slash formatted query,press Enter, and immediately view the results of the query intheir inbox. This command line interface supports any singleline transaction, in addition to queries. However, the mostpowerful aspect of this feature is the support for quickqueries.Quick queries are short format queries meant to support 99%of the queries run by dispatchers. The list of supported quickqueries, and the keyboard shortcuts, are completely flexiblebased on the customer’s requirements.Additionally,individual agencies can (if allowed by the central agency)customize their own quick queries for their users. Messengerprovides reminders to the user of the quick queries that areavailable. As an example, the image shows a quick query forsending a QWA.To run this query, a user enters the information in thecommand line and presses the keyboard command (in thiscase F4). Messenger translates the quick query format into adot-slash format and submits the query to the system. Thefirst image shows the text entered by the user, and the secondimage shows what Messenger submits to the system.Users can also directly call up Messenger transaction formsfrom the command line. The user simply types the MKE thatthey wish to send, and Messenger opens the correspondingform.Current Messenger Users:Air Force Office of Special InvestigationsAlabama Law Enforcement AgencyArkansas Crime Information CenterHawaii Attorney GeneralIdaho State PoliceIndiana State PoliceIowa Department of Public SafetyKansas Bureau of InvestigationKentucky State PoliceMaine State PoliceMassachusetts Criminal HistorySystems BoardMichigan State PoliceMississippi Justice Information CenterMissouri State Highway PatrolMontana Department of JusticeNaval Criminal Investigative ServicesNew Hampshire State PoliceNorth Dakota Dept. of Emergency Srvs.Ohio State PoliceOklahoma Department of Public SafetyOklahoma State Bureau of InvestigationRhode Island State PoliceRhode Island Attorney GeneralTexas Department of Public SafetyUS Department of JusticeUS InterpolUS Postal Inspection ServiceVermont Department of Public SafetyVirginia State PoliceWest Virginia State PoliceWyoming Department ofCriminal InvestigationNLETS & CJISAudited
Favorite Forms - Users are free to build their own list offavorite forms through their preferences. These preferencesare associated with a particular user’s logon identifier, andthey follow the user around if the user accesses the systemfrom different devices. Messenger also allows users to sharetheir preferences with others, so all the users in the sameagency can setup their preferences the same way.Theusersimplyopens a form thatthey use frequentlyand selects the Add toFavorites menu item.As an example, theimage shows the useradding the QV form tofavorites.Store & Get Form FieldsMessenger includes a feature that allows users to copy thedata in one form and paste it into a different form. By default,Messenger automatically stores the form data when atransaction is submitted. This means that the user can pull upanother form, press Ctrl-G (to get form fields) and copy all theinformation from the previous form into the current one.This feature makes it easy to run subsequent queries on thesame individual. For an example, the user may run a QHcriminal history query and quickly run a subsequent QWA forthe same information.The IJIS Institute, a 501(c)(3)nonprofit corporation, representsindustry’s leading companies whoprovide products and services tolocal, state, tribal, and federalagencies for justice, public hnology initiatives.The IJIS Institute was founded in2001 as the Integrated JusticeInformation Systems Institute as aresult of the U.S. Department ofJustice’s interest in raising privatesector participation in theadvancementofnationalinitiatives affecting justice andpublic safety, and more recentlyhomeland security.
Code ListsMany NCIC (and NLETS) transactions restrict field values tolists of various codes. Examples include the scars, marks, andtattoos (SMT) field, and the vehicle make (VMA), model(VMO), and style (VST) fields. Messenger forms present theentire NCIC code lists directly embedded in the screen. Thesecode lists are configured on the message switch and sharedbetween the switch, Messenger, and the electronic copies ofthe NCIC code manual.No other vendor provides the supreme customer service andsupport as CPI. As part of the maintenance agreement, CPIupdates all code lists as TOUs are published. CPI’s updateprocess has been refined to provide the most timely updateswith the minimal impact to the running system. At this time,this process is responsible for keeping more than half thestate CTO systems in the USA at the latest level of TOUsupport.In Messenger, the user has access to the entire code listdirectly in the transaction form. A code can be selected byscrolling through the code list with the mouse or keyboard, orthe user can type the code into the code list field as if it werea regular text field. When the user selects a code, the usersees both the actual code value and the description as listed inthe NCIC code manual.Code List Search - This method works fine if the user knowsthe code value, but what if the user is entering a stolen gunand does not know the code for the gun manufacturer? Theuser just uses the Messenger code list search feature to find acode by description. While most useful on fields such as theSMT and manufacturer fields, this feature is available onevery Messenger code list on every screen. The user rightclicks on the code list and selects the Search Code List item, orpresses Ctrl-F.
Codes in Responses - NCIC inquiry returns often include thesame codes in the content of the returned records. BecauseNCIC only stores the code value in its database, it can bedifficult for the user to know what a particular code means.However, Messenger allows the user to quickly look up thecode value and find the text description, as listed in the NCICcode manual.Highlight thecode field in thereturn messageand press F1.Messengerinstantly reportsthe descriptionfor the code.NICB VIN AssistMessenger has built in software integration with the NationalInsurance Crime Bureau (NICB) VIN Assist application. TheNICB database files are stored on the Message Switchhardware and are queried via transactions from theMessenger workstation clients in the field.The databasefiles are updated every week as part of CPI’s ongoingmaintenance agreement with its customers. The user mayaccess the common Vin Assist window which is shown below.The user enters a VIN into the form, presses the Enter key,and Messenger queries the NICB database files. All returnedinformation is displayed on the screen. This feature is alsoavailable in NCIC enter forms, where a user can enter a VINand use it to fill in the vehicle make (VMA), model (VMO),style (VST), and year (VYR) fields.As a component of theOpenFox Desktopenvironment, theOpenFox Messengerutilizes RSA BSAFECrypto-J JCE softwaremodule for FIPS 140-2compliance.
Display LockThe OpenFox Messenger Client will allow the user to lockthe workstation’s display. This option will immediately hideany sensitive information currently displayed on the user’sscreen, and will only allow the same user to unlock theworkstation.
Proven Progress. Proven Protection.CPI
including the NCIC 2000 Operating Manual, NCIC 2000 Code Manual, NLETS User Manual, and NICS Manual. Transaction forms link directly to the online manuals. This also includes the user manuals for Messenger and any manuals that the central agency wants to include. Updates to these manuals are provided as part of CPI’s
*CPI is the Consumer Price Index, core CPI is the average of the trimmed mean and weighted median measures of inflation. Tradables represent approximately 35% of the CPI basket and non- tradables 65%. Core goods CPI is goods CPI excluding volatile items. Guide to the Markets -Australia. Data as of 31 March 2022. Core CPI. Headline CPI. Average
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workstation from the AC Mains Outlet. In case of damage to the Concept Plus workstation, disconnect the Concept Plus workstation from the AC Mains Outlet and contact your Local Distributor for advice The workstation must be connected to a protective earth. Only the power cord supplied with the workstation should be used to connect the
principles are assumed to be known and understood by CPI practitioners and users of this document. This manual identifies a number of ICP features which can contribute to improvements of CPI processes such as the use of Structured Product Descriptions (SPD). Annex five of the revised CPI manual is dedicated to an explanation of ICP methods.
r cent a ge s Series1 CPI 4th Quarter 2004 During the 4th quarter of 2004 reporting period the Majuro CPI increased by 0.77% over the last quarter. Over the last 4 quarters (February 2004) the Majuro CPI has increased by a total of 2.01%. The largest increase in the CPI was in the Alcohol Beverage Group, which increased by 17.59%.
Novagen pET System Manual 11th Edition TABLE OF CONTENTS TB055 11th Edition 01/06. 2 USA and Canada United Kingdom and Ireland Germany All Other Countries Tel 800 526 7319 UK Freephone 0800 622935 Freephone 0800 100 3496 Contact Your Local Distributor novatech@novagen.com Ireland Toll Free 1800 409445 techservice@merckbiosciences.de www.novagen.com techservice@merckbiosciences.co.uk .
