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Center on Media and Human DevelopmentSchool of CommunicationNorthwestern UniversityTeens, Health, andTechnologyA National SurveyJune 2015

Table of Contents1Introduction2Key Findings6Methodology7Results7 Extent and frequency of teen use of the Internet for health information10 Social networking sites as a source of health information13 Health topics researched online14 Why young people look for health information online16 Satisfaction with online and other health information sources18 How teens look for health information online20 Privacy concerns20 Accessing unhealthy information online22 Digital health tools: Mobile apps, digital games, and wearable devices24 Behavior change26 Health classes at school27 Health topics that are most important to teens30 Digital divide31 Conclusion33 Toplines

IntroductionIf there is one thing that defines the current genera-Yet this is the first study we are aware of in nearlytion of teen agers, it is the degree to which they are15 years to survey a large, nationally-representativealways “connected”—spending vast amounts of timesample of teens to document how they use theonline and on their gadgets, using social media,Internet for health information. And it is the onlysurfing the web, watching YouTube videos, Tweeting,national survey we know of to document teens’ use ofand using apps.newer technologies for health, such as mobile apps,social networking sites, electronic gaming, andThe teenage years are also a time when young peoplewearable devices.grapple with a tangle of health concerns, manyuniquely important during these particular years ofThe current survey explores how often teens uselife. From puberty, hygiene, and childhood obesity inthese tools, how much health information they getthe early years to sexual activity, drugs, and alcohol infrom them, what topics they are most concerned with,the later years, teens must traverse a landscapehow satisfied they are with the health information theyreplete with significant new health challenges—oftenget through these means, and whether they have everwhile coping with substantial amounts of stresschanged their behavior due to online or other digitaland sleep deprivation.health information or tools. The survey also coversdetails such as how teens look for health informationIncreasingly, public health organizations that areonline, the degree to which they use social media fortrying to reach teens with health communications arethis purpose, how much they trust various types ofdoing so online, making heavy use of websites,health information sites, and why some teens are notsocial media platforms, and texting campaigns. Thissatisfied with online health information.trend is occurring in part because this is where teensare perceived to “be,” and in part because theseMany government agencies and public healthplatforms are usually the only affordable tools mostorganizations are spearheading teen-oriented effortshealth organizations have at their disposal.on topics such as pregnancy prevention, mentalhealth education and treatment, drug and alcoholabuse, obesity, bullying, sexual assault, and tobaccouse. It is our hope that the information and insightsgathered through this study will be helpful to thedesign and implementation of those healthcommunication efforts.1

Key FindingsChart 1: Amount of health information teensget from the InternetAmong all 13- to 18-year-olds, amount of healthinformation gotten online:None at all18Only a littleA lot142825224236SomeTable 1: Health information sources for teensAmong all 13- to 18-year-olds, percent who say theyget “a lot” of health information from:Parents55Health classes in school32Doctors/nurses29Internet25Books10TV news9Radio4Newspaper articles3Magazine articles3Chart 2: Use of digital health tools by teensAmong all 13- to 18-year-olds, percent who have ever used:100Percent80846040200221Online healthinformationMobileappson health127Digital games Wearableon health digital healthdevice1. Among all media, the Internet is the primary sourceof health information for teens, far surpassingbooks, TV, radio, newspapers, or magazines.Eighty-four percent of teens have gotten health informationonline. A quarter (25 percent) say they have gotten “a lot”of health information online, compared to 10 percentfrom books, 9 percent from TV news, 4 percent from radio,3 percent from newspapers, and 3 percent from magazines. Parents can rest assured that they remain by far theleading source of health information for teens, followedby health classes at school and medical providers. But theInternet is the fourth-largest source of health informationfor teens, far outpacing all other media, and almost on parwith doctors and nurses as a health information source.2. About a quarter of teens have used digital healthtools, such as mobile apps, digital games, andwearable devices. Among all 13- to 18-year-olds, one infive (21 percent) say they have downloaded health-relatedmobile apps. Much smaller proportions say they have everplayed a health-related digital game (12 percent), suchas a computer, video, or mobile game, or used a wearablehealth device (7 percent), such as a Fitbit or FuelBand.3. Many teens say they have changed their behavioras a result of online health information or otherdigital health tools. A total of nearly one in three teens(32 percent) say they have changed their behavior dueto digital health information or tools. Almost all of these(28 percent) report a health-related behavior change dueto online health information, in large part because thatis the most widely used digital health tool. Seven percentof teens say they’ve changed their behavior as a result oftheir use of a mobile app; 2 percent say the same abouthealth-related digital games and 1 percent about wearablehealth devices such as a Fitbit or FuelBand.4. Teens are most likely to use the Internet for healthpro mo tion and preventive health, rather than fordiagnoses, treatment, or information for friends andfamily members. Besides working on a school assignment (53 percent), the most common reason teens look forhealth information online is to learn how to take better care

of themselves (45 percent)—a proactive and preventiveapproach to health care. At the same time, about a third(33 percent) of teens say they turn to the Internet whena health issue crops up, to check out their symptoms andtry to figure out what’s wrong with them, 27 percent havelooked for information about health conditions affectingfamily or friends, and about a quarter (24 percent) havelooked for information on how to treat an illness orinjury. Somewhat surprisingly, only 13 percent said theyhave turned to the Internet to research topics they wereuncomfortable talking with their parents about.5. Social networking sites are a source of health information for some teens, but most teens are cautiousabout social media and health information. One inten teens (10 percent) say they get “a lot” of health information from social networking sites, and an additional23 percent say they get at least “some” health informationfrom such sites. It appears that teens may come acrosshealth-related information on social networking sites,but most don’t go looking for it there. Nine percent saythey have ever sought out health information on Facebook,and 4 percent on Twitter. And nearly nine in ten teens(88 percent) say that if they had a health question orwere looking for advice on a health topic, they would notbe likely to post their query on a social networking site(2 percent say they are very likely to do so, and 10 percentare somewhat likely).6. Fitness and nutrition are the top issues teensresearch online. Forty-two percent of all teens haveresearched fitness/exercise online, and 36 percent diet/nutrition, followed by stress and anxiety (19 percent),sexually-transmitted diseases (18 percent), puberty(18 percent), depression and other mental health issues(16 percent), and sleep (16 percent). Similarly, mobileapps related to exercise or nutrition are the most commontypes of health-related apps downloaded by teens:among those who own a mobile device, 22 percent havedownloaded an app on exercise, and 13 percent onnutrition or calories.Chart 3: Digital health information andbehavior changeAmong all 13- to 18-year-olds, percent who say they havechanged their behavior because of:Online healthinformation28Mobile healthapps7Health-relatedgames2Wearabledevices1Any of theabove3205101520Percent253035Table 2: Top health topics researched byteens onlineAmong all 13- to 18-year-olds, percent who haveused the Internet to research:Fitness and exercise42Diet and nutrition36Stress or anxiety19STDs18Puberty18Depression or other mental health issues16Sleep16Drug or alcohol abuse12Hygiene12Colds/flu123

7. There are substantial digital and health dividesamong youth. Lower-income youth (those from familiesearning less than 25,000 a year) are far more likely tohave faced significant health issues in their family, andthey are more likely to cite a range of health issues asbeing very important to them personally, includingdepression and mental health (44 percent of lower-incometeens, compared with 21 percent of those from familiesearning more than 75,000 a year), drug and alcoholabuse (42 percent vs. 24 percent), domestic violence orsexual assault (45 percent vs. 22 percent), dental health(48 percent vs. 29 percent), diabetes (38 percent vs.12 percent), and smoking (37 percent vs. 19 percent).More than half (52 percent) of lower-income teens said afamily member had encountered a serious health issue,compared to 27 percent of higher-income teens. Butwhile they appear to face more health challenges thanother teens, they are the least likely to have had a healthclass at school (44 percent, compared to 60 percent ofhigh-income teens), or to have access to digital tools suchas a laptop, smartphone, or tablet (a 17- to 26-percentagepoint difference).8. Teens rely heavily on search engines when lookingfor health information, and especially on whateversite pops up first in their searches. Among thoseteens who have looked for health information online(called online health-seekers in this report, 84 percent ofall teens), 58 percent say they “often” start their searches byGoogling a topic, and another 14 percent say they oftenstart out at a different search engine. Among teens whouse search engines to look for health information online,Table 3: The digital and health divide among teensAmong 13- to 18-year-olds,percent who AmongallFromlow-incomefamilies( 25,000 a year)Frommiddle-incomefamilies( 25–75,000 a year)Fromhigh-incomefamilies( 75,000 a lds/flu1728a2110bDental health3648a39a29bDepression/mental health2844b3121cDiabetes2138a24b12cDomestic violence/sexual assault3045a33b22cDrug/alcohol abuse3242a3724bEating disorders2231a27a14bHeart 4b6069c5644a55ab60bHave a family member who has faced a significanthealth problem in the past yearSay each issue is “very” important to them personally:aaaaaHave their own:Have taken a health class at school4a

half (50 percent) say they usually just click on the firstsite that comes up, and only go further if they still havequestions. In addition, half of all teens (50 percent) agreewith the statement “If I Google something, whatever sitecomes up at the top of the list is usually the best one.”Very few use sites that are specifically for teens (8 percent),and sites with a “.com” domain extension are the leastlikely type of site to be trusted for health information(14 percent trust them “a lot,” compared to 37 percentfor sites with an “.edu” domain).9. The vast majority of teens are at least “somewhat”satisfied with the health information they find online,but fewer than one in four are “very” satisfied.Among online health-seekers, 82 percent are somewhat orvery satisfied with the information they’ve found online,while 18 percent are either not too or not at all satisfied.But the 24 percent who say they are “very” satisfied withonline health information falls far short of the percentwho are very satisfied with information from their parents(57 percent), health providers (54 percent), or healthclasses at school (38 percent). Among the 18 percent ofonline health-seekers who are generally not satisfied withwhat they’ve found, the top reasons for dissatisfactionare that there was too much conflicting information(42 percent), the information didn’t appear reliable(40 percent), or the information found wasn’t relevantto their particular situation (35 percent).10. At the same time, many teens come across“negative” health information online, such as how toplay drinking games (27 percent), how to get tobacco orother nicotine products (25 percent), how to be anorexicor bulimic (17 percent), and how to get or make illegaldrugs (14 percent). A total of four in ten teens (41 percent)report ever having viewed such information online,but most do so only infrequently (only 4 percent see suchinformation “often,” 14 percent do so sometimes, and23 percent have done so just “once or twice.”) In addition,43 percent of teens say they have ever seen pornographyonline.Chart 4: Teens’ satisfaction with healthinformation sourcesAmong 13- to 18-year-olds who have gotten health infor ma tion from each source, percent who are “very” satisfied:Parents57Doctors andnurses54Health classesat school3824Internet010203040506070PercentChart 5: Viewing negative healthinformation onlineAmong all 13- to 18-year-olds, percent who have seeninformation about:Pornography5How to play alcohol2drinking games9How to get tobacco/2nicotine products8How to beanorexic or bulimic 2 5How to get or makeillegal drugs 1 5Any of the above4(excluding ent40Often/sometimes/once or twice5

MethodologyThis report describes the findings from a nationallyrepresentative survey of 1,156 U.S. teens ages 13 to18 years old, conducted among teens in English-speakinghouseholds from October 21 through November 9, 2014,and among teens in Spanish-dominant households inMarch 2015. The survey was designed and analyzed forNorthwestern by Vicky Rideout of VJR Consulting and wasadministered online by the GfK Group using members of itsKnowledgePanel. Parental and teen consent were obtained,and the survey was offered in English or Spanish.GfK’s KnowledgePanel is the first probability-based onlineresearch panel. Panel members are randomly recruitedthrough address-based sampling methods (previously GfKrelied on random-digit dialing methods). Households thatare not already online are provided with notebook computersand access to the Internet if needed. The use of a probabilitybased sample means that the results are substantially moregeneralizable to the U.S. population than are results based onso-called convenience panels, which only include participantswho are already online, and who volunteer through word-ofmouth or advertising to participate in surveys.The margin of error for the full sample is /- 3.5 percentand the completion rate for the survey was 48 percent(the completion rate refers to the number of panelists who6completed the survey out of the total who were invited toparticipate). Unless otherwise noted, all findings refer to thefull sample of 13- to 18-year-old respondents. Where relevant,findings are broken out by age, gender, race/ethnicity, andsocio-economic status. Low-income families are those withannual income of less than 25,000; middle-income is 25,000–75,000 a year; and high income is over 75,000 a year.In tables where statistical significance has been calculated, theresults are noted through a series of superscripts (using letterssuch as a, b, or c). Only those items with different superscriptsdiffer significantly (p .05); those that share a commonsuperscript do not differ. Percentages may not total 100 percentdue to rounding, the omission of “refused” or “don’t know”responses, or because multiple responses were allowed.In preparation for the survey, six focus groups were held in theBay Area in summer 2014. The focus group research was alsooverseen for Northwestern by VJR Consulting, and the groupswere facilitated by Dorrie Paynter of Leapfrog MarketingResearch. The purpose of the focus groups was to help informthe development of the survey questionnaire. All statisticalfindings in the report are from the national survey; however,quotes from the focus group participants are used occasionallyto illustrate various national findings. In addition, quotes fromresponses to open-ended questions in the survey are alsoincluded throughout the report.

ResultsExtent and Frequency of Teen Use of the Internetfor Health InformationParents can rest assured that they remain by far the leadingsource of health information for teens, followed by healthclasses at school, and medical providers. But the Internet isthe fourth-largest source of health information for teens, faroutpacing all other media, and coming up just behind doctorsand nurses.Proportion of teens who use the Internet for healthinformation. A total of 84 percent of teens have gotten healthinformation online, including a quarter of all teens (25 percent)who say they have gotten “a lot” of health information online,36 percent who get “some” and 22 percent who get “only a little” health information online (see Chart 1). The 25 percentof teens who get a lot of health information online is less thanhalf the proportion that gets a lot of information from theirparents (55 percent), but it is surprisingly close to the proportion that gets “a lot” of health information from doctors andnurses (29 percent). And the Internet far outstrips other“traditional” media as a source of health information forteens: only 10 percent say they get a lot of information frombooks, 9 percent from TV news, and 3 percent from news paper articles (see Table 1).Chart 6: How often teens look up healthinformation onlineAmong all 13- to 18-year-olds, percent who searchonline for health information:2Never16Less thanyearlyOnce a yearEvery dayEvery week814Every month17538A few timesa yearFrequency of online health searches. Looking for healthinformation online is not a very frequent activity for mostyouth. About a quarter (24 percent) of teens seek healthinformation online at least monthly or more often. The largestgroup of teens (38 percent) says they go online for healthinformation only a few times a year. Another quarter(22 percent) do so less often than a few times a year, while16 percent never look for health information on the Internet.Demographic variations in use of the Internet and othermedia for health information. The data on healthinformation sources were analyzed by age, gender, familyincome, and race/ethnicity. The only demographic variation inthe proportion of teens who get “a lot” of health informationfrom the Internet is by race/ethnicity: 40 percent of Blackteens and 31 percent of Hispanic teens say they get a lot ofhealth information online, compared to 18 percent of Whites7

Table 4: Teens’ health information sourcesAmong all 13- to 18-year-olds,percent who get healthinformation from:A LOTSOMEA LITTLEANYParents5533996Health classes in 84Friends11383684Books10303070Social networking sites10232861Brothers or sisters10252359TV news9293169Other TV shows7223059Radio4112844Newspaper articles3142644Magazine articles3203154“ I was looking for ways to build muscle,foods to eat etc. I Googled many differentsites and Pinterest was a big help.”16-year-old Hispanic male“ I had a muscle that hurt and wanted to knowhow to stretch it. I googled it, but the siteswere not specific to the stretch I wanted. Iwent to YouTube and found what I wanted.”13-year-old White male“ My grandma has Alzheimers andI wanted to learn about it.”15-year-old White female“ I’ve seen a lot of YouTube videos ondepression. It’s one of the bigger topicsthat they cover.”16-year-old male in focus group8“ I was researching high blood pressure.I did find foods to help lower blood pressure.The reason I looked it up is because my momwas told she has high blood pressure andI was looking up food and exercise that helplower it.”17-year-old Hispanic female

Types of online health information sources. Many teensuse search engines such as Google to direct them to healthinfor mation (49 percent) or visit medical websites (31 percent).But some teens use less traditional types of online platforms toget health information. For example, one in five (20 percent)have gotten health information from YouTube, 9 percent fromFacebook, and 4 percent from Twitter. Among those whosearch for health information online, younger teens (13- to15-year-olds) are more likely than older ones to have gottenhealth information from YouTube (28 percent vs. 21 percent)and to have visited a website specifically for teens (12 percentvs. 7 percent of older teens); Hispanic youth are more likelythan others to have used Yahoo to search for health infor mation (23 percent vs. 10 percent of Whites and 8 percent ofBlacks); and girls are more likely than boys to go to medicalwebsites (42 percent vs. 32 percent).Chart 7: Online health information use byrace/ethnicityPercent of 13- to 18-year-olds who get “a lot” of healthinformation online:404030Percent(the results for Black and Hispanic teens differ significantlyfrom Whites but not from each other). African-American andlower-income youth are also more likely than other teens tosay they get “a lot” of health information from television newsand other TV shows. For example, 22 percent of Black teensand 13 percent of Hispanics versus 5 percent of Whites saythey get a lot of health information from TV news; and18 percent of lower-income teens say the same about otherTV shows (such as reality shows, talk shows, or dramas),compared to 3 percent of higher-income ble 5: Types of online health informationsources used by teensAmong all 13- to 18-year-olds, percent who have everused any of the following for health information:Google49A medical e tracking tools8Site for teens8Doctor’s website6Blog posts7Twitter4Other social network4Online support group39

“ A lot of the posts that were from actualmedicle [sic] sites were not helpful.I got most of the helpful information fromplaces like Yahoo and other people onblogs or other sites like that.”15-year-old White female“ For health things, if you wouldn’t feelcomfortable telling your grandma, youshouldn’t post it online.”7th grade female in focus groupSocial Networking Sites as a Source ofHealth InformationMost teens are not turning to social networking sites for healthinformation, but some are. One in ten teens (10 percent) saythey get “a lot” of health information from social networkingsites, and an additional 23 percent say they get at least “some”from such sites.The survey included several different measures of teens’ use ofsocial networking sites for health information: One question asked how much health information theyhave ever gotten from social networking sites. As mentioned above, 10 percent say they’ve gotten “a lot” of information this way, and 23 percent say “some.” A second question asked whether teens have “ever used”Facebook, Twitter, or other social media sites (such asReddit, Instagram, or Tumblr) for information, advice, ortools on a health topic. Nine percent of teens say they haveever looked for health information from Facebook,4 percent from Twitter, and 4 percent from other socialmedia sites (a total of 13 percent have gotten health information from at least one of those sources). A third question asked online health-seekers how oftenthey find health information through links from socialnetwork sites. Six percent of those asked said they do so“often,” and 22 percent said “sometimes.” Finally, a fourth question asked all respondents howlikely they would be to post to a social networking site ifthey had a question or needed advice about a health issue.Almost nine in ten teens (88 percent) say they are not likelyto post a health question or look for advice on a healthrelated issue on a social networking site (2 percent say theyare very likely to do so, and 10 percent are somewhat likely).10

Some teens are more likely than others to get health infor mation from social networking sites (girls, Blacks, low-incomeyouth, and those who have engaged in risky behaviors) buteven they are not very likely to do so. For example, 37 percentof teen girls vs. 29 percent of teen boys say they have gotten alot or some health information from social networking sites.Similarly, 14 percent of Black teens say they’ve ever usedFacebook for health information, compared to 7 percent ofWhites (Hispanics fall in between at 10 percent). Lowerincome youth are more likely to have found health infor mation online by following links from social networking sites(33 percent say they’ve “often” or “sometimes” done that,compared to 18 percent of higher-income youth). Black andlower-income youth are also more likely to say that if theyhad a question about a health topic or needed advice, theywould post it on a social networking site: 18 percent of Blackvs. 9 percent of White teens are at least “somewhat” likely todo so (Hispanic teens fall in between at 12 percent), as are15 percent of lower-income teens (compared to 8 percent ofhigh-income ones).Teens who engage in risky behaviors (defined as those whohave smoked cigarettes, gotten drunk, used drugs, hadunprotected sexual intercourse, or engaged in an eatingdisorder in the past 30 days) are more likely than their peers tosay they get a lot or some health information from socialnetworking sites. They are also more likely to post a requestfor health-related advice on a social networking site:19 percent are very or somewhat likely to do so, compared to9 percent of other teens. Still, the survey does not indicate aheavy or primary reliance on social networking sites for healthinformation, even among those teens who are most likely touse them. In addition, the relationship between a teen’sdemographic profile or behavior and his/her likelihood ofusing social networking sites for health information is unclear.Chart 8: Amount of health information teens getfrom social networking sitesAmong all 13- to 18-year-olds, amount of healthinformation gotten from social networking sites:40373028201002310A lot2SomeOnly a littleNoneRefusedChart 9: Posting health inquiries to socialnetworking sitesAmong all 13- to 18-year-olds, percent who say that ifthey had a health question or needed advice, they wouldbe likely to post it on a social networking site:70656050403020221020Verylikely10Somewhat Not toolikelylikely1Not atall likelyRefusedWith regard to teens who have engaged in recent riskybehaviors, for example, we don’t know whether their use ofthese information sources may be contributing to riskybehaviors, whether teens who engage in risky behaviors aresimply more likely to use social networking in general, orwhether the relationship between these two variables is simplydue to a third variable, such as age.11

Table 6: Social networking sites and health informationPERCENT WHO AMONG .All 13- to18-yearoldsThose whoengagedin riskybehaviorsrecentlyThose whodid notengagein MiddleincomeHighincomeGet lot/some healthinformation fromsocial ve ever usedFacebook for healthinformation914108109a14b10ab11a13a5bHave ever usedTwitter for healthinformation464432a4ab7b543Have ever usedanother socialnetworking site forhealth information414107a2b466844Are very/somewhatlikely to post a healthquery to a socialnetworking ind health informa tion by followinglinks on socialnet working sites 2839a25b312521a35b38b42a31a21bNote: Statistical significance should be read across rows, within each shaded group. Among those who have gotten health information online12

Health Topics Researched OnlineAmong the topics asked about in this survey, fitness andnutrition were by far the most likely topics for teens to haveresearched online. Among all teens, 42 percent have looked forinformation on fitness and exercise online, and 36 percenthave done the same for information about diet and nutrition.Clearly, the Internet has become a key resource for youngpeople concerned about eating well and exercising.Stress and anxiety seem to be other key concerns for teens,with 19 percent having looked for information about thesetopics online—the third most-common topic researchedonline (among those we asked about). Other top-ten topicsresearched online include sexually-transmitted diseases(STDs), puberty, sleep, depression or other mental healthissues, hygiene, colds/flu, and drug or alcohol abuse.Girls were more likely than boys to have looked up certaintopics online: for example, depression (22 percent of girls,compared to 10 percent of boys), diet/nutrition (44 percentof girls vs. 29 percent of boys), stress/anxiety (25 percent vs.14 percent), and eating disorders (17 percent vs. 5 percent).“ I searched up anxiety, depression andcauses of self-harming because lastyear I was having problems with thesethings and I didn’t want to speak to myparents about it because they didn’t know.The sites I saw helped until I gainedenough confidence and told my Momand Dad.”13 year-old Hispanic femaleTable 7: Health topics researched byteens onlineAmong all 13- to 18-year-olds, percent who haveused the Internet to research:Fitness and exercise42Diet and nutrition36Stress or anxiety19Sexually transmitted diseases (STDs)18Puberty18Sleep16Depression or other mental health issues16Hygiene12Colds/flu12Drug or alcohol abuse12Birth control12Cancer12Eatin

Magazine articles 3 A lot Chart 1: Amount of health information teens get from the Internet Among all 13- to 18-year-olds, amount of health information gotten online: 28 42 18 Only a little None at all Some 36 22 14 25 Chart 2: Use of digital health tools by teens Among all 13- to 18-year-olds, percent who have ever used: 0 20 40 60 80 100 .

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