Chapter 2: Minimum Standards In Water Supply, Sanitation .

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Chapter 2:MinimumStandardsin WaterSupply,Sanitationand HygienePromotion

How to use this chapterThis chapter is divided into six main sections: Hygiene Promotion,Water Supply, Excreta Disposal, Vector Control, Solid WasteManagement and Drainage. Each contains the following: the minimum standards: these are qualitative in nature and specifythe minimum levels to be attained in the provision of water andsanitation responses; key indicators: these are ‘signals’ that show whether the standardhas been attained. They provide a way of measuring andcommunicating the impact, or result, of programmes as well as theprocess, or methods, used. The indicators may be qualitative orquantitative; guidance notes: these include specific points to consider whenapplying the standard and indicators in different situations,guidance on tackling practical difficulties, and advice on priorityissues. They may also include critical issues relating to the standardor indicators, and describe dilemmas, controversies or gaps incurrent knowledge.The appendices include a select list of references, which point tosources of information on both general issues and specific technicalissues relating to this chapter.52

ContentsIntroduction . 541. Hygiene Promotion.592. Water Supply . 63.71.763. Excreta Disposal4. Vector Control5. Solid Waste Management. 83Appendix 1: Water Supply and Sanitation Initial NeedsAssessment Checklist . 89Appendix 2: Minimum Water Quantities for Institutionsand Other Uses . 93Appendix 3: Minimum Numbers of Toilets at Public Placesand Institutions in Disaster Situations . 94Appendix 4: Water- and Excreta-Related Diseasesand Transmission Mechanisms .95Appendix 5: References.9653HP/Wat San6. Drainage . 86

Humanitarian Charter and Minimum StandardsWater Supply, Sanitation and Hygiene lVectorControlSolid WasteManagementDrainageStandard 1Standard 1Standard 1Standard 1Standard 1Standard 1Programmedesign andimplementationAccessand waterquantityAccess to,and numbersof, toiletsIndividualand familyprotectionSolid wastecollection anddisposalDrainageworksStandard 2Standard 2Standard 2Water qualityDesign,constructionand useof toiletsPhysical,environmentaland chemicalprotectionmeasuresStandard 3Standard 3Water usefacilitiesand goodsChemicalcontrolsafetyAppendix 1Water and Sanitation Initial Needs Assessment ChecklistAppendix 2Planning Guidelines for Minimum Water Quantitiesfor Institutions and Other UsesAppendix 3Planning Guidelines for Minimum Numbers of Toiletsat Public Places and InstitutionsAppendix 4Water-and Excreta-Related Diseases and Transmission MechanismsAppendix 5References

IntroductionLinks to international legal instrumentsEveryone has the right to water. This right is recognised ininternational legal instruments and provides for sufficient, safe,acceptable, physically accessible and affordable water for personal anddomestic uses. An adequate amount of safe water is necessary toprevent death from dehydration, to reduce the risk of water-relateddisease and to provide for consumption, cooking, and personal anddomestic hygienic requirements.The right to water is inextricably related to other human rights,including the right to health, the right to housing and the right toadequate food. As such, it is part of the guarantees essential for humansurvival. States and non-state actors have responsibilities in fulfillingthe right to water. In times of armed conflict, for example, it isprohibited to attack, destroy, remove or render useless drinking waterinstallations or irrigation works.The Minimum Standards in this chapter are not a full expression of theRight to Water. However, the Sphere standards reflect the core contentof the Right to Water and contribute to the progressive realisation ofthis right globally.55HP/Wat SanThe Minimum Standards in Water, Sanitation and Hygiene Promotionare a practical expression of the principles and rights embodied in theHumanitarian Charter. The Humanitarian Charter is concerned withthe most basic requirements for sustaining the lives and dignity ofthose affected by calamity or conflict, as reflected in the body ofinternational human rights, humanitarian and refugee law.

Humanitarian Charter and Minimum StandardsThe importance of water supply, sanitation andhygiene promotion in emergenciesWater and sanitation are critical determinants for survival in the initialstages of a disaster. People affected by disasters are generally muchmore susceptible to illness and death from disease, which are related toa large extent to inadequate sanitation, inadequate water supplies andpoor hygiene. The most significant of these diseases are diarrhoealdiseases and infectious diseases transmitted by the faeco-oral route (seeAppendix 4). Other water- and sanitation-related diseases includethose carried by vectors associated with solid waste and water.The main objective of water supply and sanitation programmes indisasters is to reduce the transmission of faeco-oral diseases andexposure to disease-bearing vectors through the promotion of goodhygiene practices, the provision of safe drinking water and thereduction of environmental health risks and by establishing theconditions that allow people to live with good health, dignity, comfortand security. The term ‘sanitation’, throughout Sphere, refers toexcreta disposal, vector control, solid waste disposal and drainage.Simply providing sufficient water and sanitation facilities will not, onits own, ensure their optimal use or impact on public health. In orderto achieve the maximum benefit from a response, it is imperative toensure that disaster-affected people have the necessary information,knowledge and understanding to prevent water- and sanitation-relateddisease, and to mobilise their involvement in the design andmaintenance of those facilities.In most disaster situations the responsibility for collecting water fallsto women and children. When using communal water and sanitationfacilities, for example in refugee or displaced situations, women andadolescent girls can be vulnerable to sexual violence or exploitation. Inorder to minimise these risks, and to ensure a better quality ofresponse, it is important to encourage women’s participation in watersupply and sanitation programmes wherever possible. An equitableparticipation of women and men in planning, decision-making andlocal management will help to ensure that the entire affectedpopulation has safe and easy access to water supply and sanitationservices, and that services are equitable and appropriate.56

M i n i m u m S t a n d a r d s i n Wa t e r S u p p l y, S a n i t a t i o n a n d H y g i e n e P r o m o t i o nLinks to other chaptersFor instance, where nutritional standards have not been met, theurgency to improve the standard of water and sanitation increases, aspeople’s vulnerability to disease will have significantly increased. Thesame applies to populations where HIV/AIDS prevalence is high orwhere there is a large proportion of older or disabled people. Prioritiesshould be decided on the basis of sound information shared betweensectors as the situation evolves. Reference to specific standards orguidance notes in other technical chapters is made where relevant.Links to the standards common to all sectorsThe process by which an intervention is developed and implemented iscritical to its effectiveness. This chapter should be utilised inconjunction with the standards common to all sectors, which coverparticipation, initial assessment, response, targeting, monitoring,evaluation, aid worker competencies and responsibilities, and thesupervision, management and support of personnel (see chapter 1,page 21). In particular, in any response the participation of disasteraffected people – including the vulnerable groups outlined below –should be maximised to ensure its appropriateness and quality.Vulnerabilities and capacitiesof disaster-affected populationsThe groups most frequently at risk in emergencies are women,children, older people, disabled people and people living withHIV/AIDS (PLWH/A). In certain contexts, people may also becomevulnerable by reason of ethnic origin, religious or political affiliation,57HP/Wat SanMany of the standards in the other sector chapters are relevant to thischapter. Progress in achieving standards in one area often influences andeven determines progress in other areas. For a response to be effective,close coordination and collaboration are required with other sectors.Coordination with local authorities and other responding agencies is alsonecessary to ensure that needs are met, that efforts are not duplicated,and that the quality of water and sanitation responses is optimised.

Humanitarian Charter and Minimum Standardsor displacement. This is not an exhaustive list, but it includes thosemost frequently identified. Specific vulnerabilities influence people’sability to cope and survive in a disaster, and those most at risk shouldbe identified in each context.Throughout the handbook, the term ‘vulnerable groups’ refers to allthese groups. When any one group is at risk, it is likely that others willalso be threatened. Therefore, whenever vulnerable groups arementioned, users are strongly urged to consider all those listed here.Special care must be taken to protect and provide for all affectedgroups in a non-discriminatory manner and according to their specificneeds. However, it should also be remembered that disaster-affectedpopulations possess, and acquire, skills and capacities of their own tocope, and that these should be recognised and supported.58

The Minimum StandardsHygiene promotion is integral to all the standards within this chapter.It is presented here as one overarching standard with relatedindicators. Further specific indicators are given within each standardfor water supply, excreta disposal, vector control, solid wastemanagement and drainage.59HP/Wat SanThe aim of any water and sanitation programme is to promote goodpersonal and environmental hygiene in order to protect health.Hygiene promotion is defined here as the mix between thepopulation’s knowledge, practice and resources and agencyknowledge and resources, which together enable risky hygienebehaviours to be avoided. The three key factors are 1) a mutual sharingof information and knowledge, 2) the mobilisation of communitiesand 3) the provision of essential materials and facilities. Effectivehygiene promotion relies on an exchange of information between theagency and the affected community in order to identify key hygieneproblems and to design, implement and monitor a programme topromote hygiene practices that will ensure the optimal use of facilitiesand the greatest impact on public health. Community mobilisation isespecially pertinent during disasters as the emphasis must be onencouraging people to take action to protect their health and makegood use of facilities and services provided, rather than on thedissemination of messages. It must be stressed that hygienepromotion should never be a substitute for good sanitation and watersupplies, which are fundamental to good hygiene.Charter1 Hygiene Promotion

Humanitarian Charter and Minimum StandardsHygiene promotion standard 1:programme design and implementationAll facilities and resources provided reflect the vulnerabilities, needsand preferences of the affected population. Users are involved in themanagement and maintenance of hygiene facilities where appropriate.Key indicators (to be read in conjunction with the guidance notes) Key hygiene risks of public health importance are identified (seeguidance note 1). Programmes include an effective mechanism for representative andparticipatory input from all users, including in the initial design offacilities (see guidance notes 2, 3 and 5). All groups within the population have equitable access to theresources or facilities needed to continue or achieve the hygienepractices that are promoted (see guidance note 3). Hygiene promotion messages and activities address key behavioursand misconceptions and are targeted for all user groups.Representatives from these groups participate in planning, training,implementation, monitoring and evaluation (see guidance notes 1,3 and 4 and Participation standard on page 28). Users take responsibility for the management and maintenance offacilities as appropriate, and different groups contribute equitably(see guidance notes 5-6).Guidance notes1. Assessing needs: an assessment is needed to identify the key hygienebehaviours to be addressed and the likely success of promotional activity.The key risks are likely to centre on excreta disposal, the use andmaintenance of toilets, the lack of hand washing with soap or analternative, the unhygienic collection and storage of water, and unhygienicfood storage and preparation. The assessment should look at resourcesavailable to the population as well as local behaviours, knowledge and60

M i n i m u m S t a n d a r d s i n Wa t e r S u p p l y, S a n i t a t i o n a n d H y g i e n e P r o m o t i o npractices so that messages are relevant and practical. It should pay specialattention to the needs of vulnerable groups. If consultation with any groupis not possible, this should be clearly stated in the assessment report andaddressed as quickly as possible (see Participation standard, page 28 andthe assessment checklist in Appendix 1).2. Sharing responsibility: the ultimate responsibility for hygiene practicelies with all members of the affected population. All actors responding tothe disaster should work to enable hygienic practice by ensuring that bothknowledge and facilities are accessible, and should be able todemonstrate that this has been achieved. As a part of this process,vulnerable groups from the affected population should participate inidentifying risky practices and conditions and take responsibility tomeasurably reduce these risks. This can be achieved through promotionalactivities, training and facilitation of behavioural change, based on activitiesthat are culturally acceptable and do not overburden the beneficiaries.programmes need to be carried out with all groups of the population byfacilitators who can access, and have the skills to work with, differentgroups (for example, in some cultures it is not acceptable for women tospeak to unknown men). Materials should be designed so that messagesreach members of the population who are illiterate. Participatory materialsand methods that are culturally appropriate offer useful opportunities forgroups to plan and monitor their own hygiene improvements. As a roughguide, in a camp scenario there should be two hygienepromoters/community mobilisers per 1,000 members of the targetpopulation. For information on hygiene items, see Non-food itemsstandard 2 on page 232.4. Targeting priority hygiene risks and behaviours: the objectives ofhygiene promotion and communication strategies should be clearlydefined and prioritised. The understanding gained through assessinghygiene risks, tasks and responsibilities of different groups should be usedto plan and prioritise assistance, so that misconceptions (for example,how HIV/AIDS is transmitted) are addressed and information flowbetween humanitarian actors and the affected population is appropriateand targeted.61HP/Wat San3. Reaching all sections of the population: hygiene promotion

Humanitarian Charter and Minimum Standards5. Managing facilities: where possible, it is good practice to form waterand/or sanitation committees, made up of representatives from the varioususer groups and half of whose members are women. The functions ofthese committees are to manage the communal facilities such as waterpoints, public toilets and washing areas, be involved in hygiene promotionactivities and also act as a mechanism for ensuring representation andpromoting sustainability.6. Overburdening: it is important to ensure that no one group isoverburdened with the responsibility for hygiene promotional activities ormanagement of facilities and that each group has equitable influence andbenefits (such as training). Not all groups, women or men have the sameneeds and interests and it should be recognised that the participation ofwomen should not lead to men, or other groups within the population, nottaking responsibility.62

Water is essential for life, health and human dignity. In extremesituations, there may not be sufficient water available to meet basicneeds,and in these cases supplying a survival level of safe drinking wateris of critical importance. In most cases, the main health problems arecaused by poor hygiene due to insufficient water and by theconsumption of contaminated water.Charter2 Water SupplyAll people have safe and equitable access to a sufficient quantity ofwater for drinking, cooking and personal and domestic hygiene. Publicwater points are sufficiently close to households to enable use of theminimum water requirement.Key indicators (to be read in conjunction with the guidance notes) Average water use for drinking, cooking and personal hygiene inany household is at least 15 litres per person per day (see guidancenotes 1-8). The maximum distance from any household to the nearest waterpoint is 500 metres (see guidance notes 1, 2, 5 and 8). Queuing time at a water source is no more than 15 minutes (seeguidance note 7). It takes no more than three minutes to fill a 20-litre container (seeguidance notes 7-8). Water sources and systems are maintained such that appropriatequantities of water are available consistently or on a regular basis(see guidance notes 2 and 8).63HP/Wat SanWater supply standard 1: access and waterquantity

Humanitarian Charter and Minimum StandardsGuidance notes1. Needs: the quantities of water needed for domestic use may varyaccording to the climate, the sanitation facilities available, people’s normalhabits, their religious and cultural practices, the food they cook, the clothesthey wear, and so on. Water consumption generally increases the nearerthe water source is to the dwelling.Simplified table of basic survival water needsSurvival needs: waterintake (drinking andfood)2.5-3 litres per dayDepends on: theclimate and individualphysiologyBasic hygienepractices2-6 litres per dayDepends on: socialand cultural normsBasic cooking needs3-6 litres per dayDepends on: foodtype, social as well ascultural normsTotal basic waterneeds7.5-15 litres per daySee Appendix 2 for guidance on minimum water quantities needed forinstitutions and other uses.2. Water source selection: the factors that need to be taken into accountare the availability and sustainability of a sufficient quantity of water; whetherwater treatment is required and, if so, the feasibility of this; the availability ofthe time, technology or funding required to develop a source; the proximityof the source to the affected population; and the existence of any social,political or legal factors concerning the source. Generally,

The importance of water supply,sanitation and hygiene promotion in emergencies Water and sanitation are critical determinants for survival in the initial stages of a disaster. People affected by disasters are generally much more susceptible to illness and death from disease, which are related to

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