Acknowledgements County Of San Diego

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Greg Cox1st DistrictDianne Jacob2nd DistrictDave Roberts3rd DistrictRon Roberts4th DistrictBill Horn5th DistrictAdministrationHelen Robbins-Meyer, Chief Administrative OfficerDonald Steuer, Asst. Chief Administrative OfficerDavid Estrella, Deputy Chief Administrative OfficerApril Heinze, Director DGSDepartment ofGeneral ServicesDGS Key OfficesCounty Operations Center5560 Overland Ave., Suite 410San Diego, CA 92123Administrative Office 858-694-2338Fleet Management858-694-2876Real Estate Services858-694-2291Facilities Operations858-694-3610Project Management858-694-3610Facilities Hotline619-858-6262“We keepthe Countyrunning”FY 2013/14Board of SupervisorsCounty of San DiegoAnnual ReportAcknowledgements

From the DirectorDepartment RecognitionDGS Continues to Show the County:Business Unit LeadershipOne Mission, One Team, One Voice!Thank you to ouremployees, clients andcontractors for makingFiscal Year 2013/14 anincredible success! It takesa professional, dedicated,and well-coordinated team to deliver the widevariety of services needed to keep our Countydepartments supported so that they can deliverthe best possible programs to the public. We setthe bar high and achieved extraordinary results!The achievements and recognitions on thesepages only represent a sample of the levelof professionalism and teamwork that wasdemonstrated day in and day out by all of you,and they are the reason why DGS has beenrecognized by not only the Board of Supervisors,but multiple organizations outside of the County.Vince Lombardi said, “The only place successcomes before work is in the dictionary,” and Iknow that it takes a lot of hard work by all ofour team to achieve these successes. When Iaccept an award, plaque, or kudo on behalf ofthe department I am proud to say that I have theDGS Annual Report 2013 - 14County’s best and brightest team working tosolve the most complex issues!We have accomplished great things, but we knowthat the only easy day was yesterday and inorder to continue to provide world-class serviceswe must innovate to stay ahead of technology,regulations and other requirements. As we facenew challenges ahead, I know I can count on allof you to keep charging forward to make thisyear even more successful than the last becauseof your dedication to excellence in all we do.Together, as a team, we support the County’smission and goals as reflected in the StrategicPlan. With one voice, we will continue to providesuperb customer service to our internal andexternal clients based on the relationships wehave built, and will continue to build, with ourteammates.** Hosted Government Fleet Expo and facilitytour** Hosted County GSA 2014 Conference** Andrew Bohnert served as Jury Foremanfor first annual CCAEA (California CountiesArchitects and Engineers Association) CapitalProject Excellence Awards programIndustry Recognition** 3 NACo 2013 Achievement Awards:-- Mobile Maintenance-- Wireless Radio Alarm Transmission System-- COC Redevelopment for Consolidation andEfficiency** 4th Best Public Fleet in the nation (up from17th in 2013) by Government Fleet magazine** Beacon Spotlight Award from Institute of LocalGovernments for climate change leadershipNew ConstructionAccoladesCounty Operations Center ROV** American Public Works Association (APWA)and Construction Management Associationof America (CMAA) awards** LEED Gold certificationRancho San Diego Sheriff Station** CMAA Project Achievement and APWA Projectof the Year awardsSavings by Design** Lincoln Acres Library** Registrar of Voters** Rancho San Diego Sheriff’s StationBy working together as a team and speakingwith one voice we will achieve our vision to be “atrusted advisor and not just a service provider” toall our clients.Page 2DGS Annual Report 2013 - 14Page 3

By the NumbersPositive Trends:Improving Owned Facilities7.92 MSF7.91 MSF8.01 MSF7.63 MSF 220MFleet Efficiency900,000Energy Use Intensity75Facilities Investment29.31 KMTCO2e 112M60% oftotal2009-102010-112011-122012-1333% oftotalInspections Conducted100%99%Leases PaidOn Time2011-122012-132013-14The Real Estate Services Division provides lease, acquisitionand engineering services to County Departments. This Divisionmeasures success through the annual property inspections andleases paid on time. In Fiscal Year 2013-14, these measures allmet or exceeded the previous year’s measurements.DGS Annual Report 2013 - 1428.34 4Despite an increase in number of vehicles and miles travelleddue to expanded County responsibilities, our inventory ismore fuel efficient and greenhouse gas output is going down.225,000Real Estate Services2010-11502013-14The Capital and Major Maintenence programs have helpedincrease the percentage of newer and more efficient buildings,replacing outdated buildings to help departments improveservice delivery to the public.96%95%Total Square FootageOlder BuildingsBTU/Square Foot/Year41% oftotalTotal Fleet GHGive675,000Newer Buildings52% oftotal2009-10LEED Certified BuildingsEnergy Efficiency7.95 MSFCumulatTotal OwnedSquare FootageFacility Operations02010-112011-122012-132013-14The total energy used byCounty facilities continuesto decrease. In order toequalize the energy containedin electricity and gas, totalenergy is measured in BTU’s(British thermal units) persquare foot of building peryear and is called EnergyUse Intensity. In FY 2013-14DGS implemented a varietyof energy efficiency retrofits,retrocomissioning, andbuilding automation projectswhich resulted in energysavings equivalent to thepower used by 248 averagehomes.Page 4Corrective Maintenance toPreventive Maintenance Ratio020102011201220132014Square Feet Added by Calendar YearIn fiscal year 2013-14 fourfacilities totaling over 142,000square feet achieved Leadershipin Energy and EnvironmentalDesign (LEED) certification: theRegistrar of Voters (gold); LincolnAcres Library and CommunityRoom (gold); the Waterfront Parkconcession/restroom buildingat the County AdministrationCenter (silver); and the SheriffWireless and DGS Shops building(certified). There are now 46LEED New Construction certifiedbuildings accounting for 849,575square feet, or approximately11% of County-owned buildings.DGS Annual Report 2013 - 1454Goal 3:132102009-10 2010-11 2011-12 2012-13 2013-14The mission of the FacilitiesOperations Division is toensure that County Facilitiescontinuously provide ahealthy, safe, and productiveenvironment for our clientdepartments as well asthe public we serve. TheCorrective Maintenance (CM)to Preventive Maintenance(PM) Ratio over the last5 years reflects a 31%improvement in facilityreadiness. Bottom line – lesstime is being expended onunanticipated failures andmalfunctions in buildingsupport systems throughregular maintenance ofsystems.Page 5

Required DisciplinesGuiding Principles:Accountability, Transparency, Skilled, Adaptable, andDiverse Workforceand Ethical Conduct** Completed AB900 project audit, Las ColinasDetention and Reentry FacilityFiscal StabilityGrants Received** 197,000 in Savings by Design Incentives forenergy efficient construction** 500,000 to install Electric Vehicle ChargingStationsIncome from Sales** Successful transfer of the COC Annex propertyto Kaiser Permanente for 57.2MCost Savings** Saved almost 700,000 in postage byprocessing over 8 million pieces of mailRegional LeadershipEngagement** Presented five topics at CGSA Conference** Board officers on California Counties GeneralServices Association (CGSA), CaliforniaCounties Architects and Engineers Association(CCAEA), California Counties Facilities ServicesAssociation (CCFSA) networks of capital projectand facilities management professionals acrossthe State.Advocacy** Continued improvements of Design-Buildprocess with local professional organizations** Successfully promoted SB785 (Wolk)consolidating and streamlining Design-BuildauthoritiesDGS Annual Report 2013 - 14Certifications** Fleet Technicians achieved 41 new ASEcertifications** John Sevco achieved Aerial Fire ApparatusRepair and Electrical Systems certifications** Jose Victoria and Corey Masters achieved AerialFire Apparatus Repair certification** 15 technicians completed Delco-RemyAlternator/Starter training and receivedcertificates of completion** Marc Cass, Mark Zabonik, and CharleyMarchesano achieved Associate Design BuildProfessional (DBIA) certifications** Deborah Bailey and Pat Zeitounian achievedtheir Broker’s LicenseCustomer Satisfaction** The Project Management Division “is wherethe ‘rubber meets the road’ with regard toengineering and innovation. The threading,professionalism and timeliness of theirinvolvement is appreciated, and theirprofessionalism is matched by few.” JoseAponte, Director, Library Services** Clients are talking about Fleet:-- “Your mechanics are great trouble shooters!”-- “We appreciate your positive work attitude andtechnical expertise”-- “The repairs were completed quickly. I alwaysappreciate the fast turn around I get”-- “Every time I drop off my vehicle it comes backin a timely manner and the problem is fixedthe first time”Continuous ImprovementStaff trained** Continued comprehensive staff training plancovering a variety of safety, compliance, fiscalmanagement, and professional practices topics** Leadership Enhancement Skills Training (LEST)for 52 supervisors and managers** Developed New Employee OnboardingProgram to benefit newly hired employees, setexpectations, and acclimate new team membersto the Department and County culture** Collaborated with Palomar College to developa Fleet Internship Program to provide handson experience in the automotive field andencourage students to become interested inemployment with the County** Promoted workforce diversity by supportingveteran’s outreach efforts, participating incareer fairs, speaking to military, veterans, andtheir families about employment opportunitiesPage 6Functional Threading** Drafted Commissioning/Transition toOperations processes which were implementedat new Sheriff facilities** Developed survey and analysis for FacilityEffectiveness Assessment Tool, whichintegrates department program delivery withfacility evaluation and creates consistentprioritization across departments and programs** Re-established capital project coordinationprocess with PDS, DPW and DEH for early reviewand identification of entitlement and permitcriteriaEssential Infrastructure** Completed 327,000 square feet of newfacilities, replacing 357,600 square feet ofolder buildings and decreasing the average ageof buildings in the portfolio (facilities under 30years old represent over 62% of total inventory).DGS Annual Report 2013 - 14** Solicited Request For Proposal for Design-Builddelivery of first County building to be certifiedas Zero Net Energy** Expended 19 million in Major Maintence (MM)projects** Completed 117 MM projects, including:Renovation of El Cajon FRC; Replacement ofMills Building exterior cladding; remodel ofDistrict Attorney offices at Hall of Justice;Parking lot resurfacing for South Bay RegionalCenter; and provided back up power for ninecritical Sheriff radio facilities** Extended Building Automation System to 4facilities (approximately 475,000 square feet)to monitor and maintain proper, efficientoperation of building systemsInformation Technology** Implemented a new call distribution phonesystem to replace the services formerlyprovided by the Sheriff’s Station M** Installed the network and telephonyinfrastructure for the new Registrar of Votersbuilding at the COC campus, including theability to quickly scale services up and down tosupport ROV’s needs during election** Developed data driven dashboards in Fleet’sM5 management information system forsupervisors to easily manage workloads, labortime, and overdue preventive maintenance jobs** Deployed a new Client view in M5 for clients toeasily access information on their vehicles andfuel usage** Developed a streamlined process forprovisioning Information Technology services ata new County site for more direct control overIT project timeline, costs and servicesPage 7

Safe CommunitiesStrategic Initiative:Featured ProjectOther Team ProjectsLas ColinasDetention andReentry Facility** PUBLIC SAFETY VEHICLESFleet acquired new generation of fire apparatus for publicsafety, and is helping the Sheriff’s Department transition tonew energy efficient patrol vehiclesResembling the feel of acommunity college campus,this replacement of the agingLas Colinas Detention Centercontains 475,000 sq ft with1,216 Beds on 45 acres. Phase1of the 289.1 million projectwas occupied in August 2014.Phase 2 began construction inFall 2014 after the former LasColinas Structures were removed.** PINE VALLEY SHERIFF’S SUBSTATIONThis facility serves Descanso, Pine Valley, Mt. Laguna,Boulevard and Jacumba communities, houses 7 sworn deputiesand 30 Senior Volunteer Patrol members, cost 3.75M, andwas nominated for a 2014 Orchid AwardI am very satisfied withthe work your teamhas completed to dateon the new women’sjail project. They areknowledgeable, taskoriented, and easy towork with.Brian Sampson, SDSheriff** RANCHO SAN DIEGO SHERIFF’S STATIONImproves strategic access to Spring Valley, Jamul, La Presa, Mt.Helix and unincorporated areas around La Mesa and El Cajon,houses 100 staff relocated from Lemon Grove. This 27,000 sffacility sits on 15 acres and cost 17.5MProject TeamAndrew Bohnert** EAST MESA REENTRY & REHABILITATION FACILITY400 New Reentry beds to accommodate lower level offendersbeing transferred from State to County custody, cost 40.46Mto constructLara HirschTanya EamesJim DavisClyde Byas(Vanir ConstructionManagement)DGS Annual Report 2013 - 14Page 8DGS Annual Report 2013 - 14Page 9

Healthy FamiliesStrategic Initiative:Featured Project:Other TeamCounty AdministrationCenter Waterfront ParkProjects** OPEN SPACE ACQUISITIONAcquired 534 acres ofopen space for Parks andRecreation Department (DPR),which included the BottlePeak open space to providewildlife linkage to otherpropertiesProject completed and Grand Opening washeld May 10, 2014.Project features include: 8 acres oflandscaped park, a large children’splayground, 80,000 gallon recreationalwater feature, 3 themed gardens, andan underground garage. Located on theEmbarcadero downtown San Diego, the parkoffers a unique waterfront view for users.** COC ANNEX SOLDCompleted sale of COCAnnex property to KaiserPermanente for 57.2M for anew regional hospital“It’s so nice to bein the middle ofdowntown andhave green andwater and placesfor kids to go andpeople to havepicnics. It’s almostlike public art!”Guest at OpenHouse** STUDENT INTERNSHIPS ANDMENTORINGCollaborated with PalomarCollege to establishand formalize a vehiclemaintenance training anddevelopment programproviding internships andmentoring of studentsfor future employmentopportunitiesProject TeamCharlesMarchesano** 24-7 LIBRARY KIOSKInstalled the 24-7 LibraryKiosk at the CountyOperations Center withconvenient parking andaccess to County customerson Overland Ave. Alsoinstalled a kiosk in BonsallSuzanne EvansDGS Annual Report 2013 - 14Ken FrederiksenWendy VoightPage 10DGS Annual Report 2013 - 14Page 11

Sustainable EnvironmentsStrategic Initiative:Other Team ProjectsFeatured Project:Registrar of Voters** VISTA DETENTION FACILITY WATERCONSERVATIONSaved over 21 million gallons per year and 161,000 in annual water costsThe Registrar of Voters building on theCounty Operations Center campus isa 118,500 square-foot multipurposefacility that serves as the newheadquarters for the ROV. It housesadministrative offices and voter servicescenter, as well as miscellaneous Sheriff,Probation, Auditor, and Mail functions.With many sustainable resourceconserving features, this building isLEED Certified at the Gold level.** LINCOLN ACRES LIBRARY27 kW photovoltaic system helped bring theenergy use per square foot to 1/4 that of atypical library (15.7 kWh/Square Foot/year)** LIGHTING MODERNIZATIONCompleted eight lighting modernizationprojects representing savings ofapproximately 971,000 kWh/yr and 291,300in annual energy costs“Our new home hasa much more opendesign, has superiornatural lighting andis climate controlled.All of it makes for amore welcoming placefor the public and ahealthier place for theRegistrar of VotersTeam to work.”Registrar of Voters,Michael Vu** HIGH PERFORMING BUILDINGSImplemented improved building operatingcontrol strategies at County OperationsCenter facilities to meet High PerformingBuilding standards for electrical consumption(less than 12 KiloWatt hours per square footper year)** ELECTRIC VEHICLE INFRASTRUCTURE SUPPORTSecured a 500,000 grant from theCalifornia Energy Commission to provide theinfrastructure for public facing electric vehiclecharging stationsProject TeamJeff RedlitzDebbie Bailey** AGRICULTURAL CONSERVATION EASEMENTSAcquired 5 agricultural conservationeasements covering 738 acres which restrictsfuture developmentCraig GibsonDGS Annual Report 2013 - 14Gil ChavezJosh SchlosserChristine Wang** ZERO NET ENERGY BUILDINGEntering design phase of the new AlpineLibrary Design-Build contract at 9.8M projectwill be the first County Zero Net EnergybuildingBiancaLee-CristaldiPage 12DGS Annual Report 2013 - 14Page 13

Employee RecognitionSafety** 16% decrease in Preventable Accidents fromprior fiscal year** 38% of high hazard sites were accident free FY2013-14Positions of Leadership** US Postal Service Postal Customer Council –(Bob Wilson)** California Counties General ServicesAssociation – (April Heinze)** California Counties Facilities ServicesAssociation – (Michael Urquhart)** California Counties Architects and EngineersAssociation – (Thomas Fincher)** San Diego Chapter International FacilitiesManagement Association – (Doug Stauffer)** Design-Build Industry Association WesternPacific Region – (Lou Cavagnaro)** Palomar Diesel Technology AdvisoryCommittee – (John Manring & Bradley Northup)DGS Annual Report 2013 - 14Fleet Garage of the Year** County Operations Center Fleet Repair Facility– Light duty equipmentFleet Garage of the Quarter** Q1 – San Marcos Fleet Repair Facility** Q2 – Mobile Maintenance** Q3 – Ramona Fleet Repair Facility** Q4 – County Operation’s Center Fleet RepairFacility – Light duty equipmentRecognition by OtherDepartments** Leonard Pinson – Board of Supervisors– Proclamation** Andrew Bohnert – Outstanding Team Workfrom Sheriff’s Department** Suzanne Evans, Thomas Hoerstman, GilbertChavez from Project Management andnumerous Facilities Services staff wererecognized for their efforts on building andbringing to fruition the CAC Waterfront ParkEmployee of the YearEmployee of the Month** July: James Casey** August: Andre Phillips** September: Susan Freed** October: Lamberto Porciuncula** November: Amie Meegan** December: Darlene O’Brien Gallant** January: Maria Smith** February: Patrick Broe** May: Dennis Schlatter** June: Clyde Byas** Amie MeeganPage 14DGS Annual Report 2013 - 14Page 15

Greg Cox1st DistrictDianne Jacob2nd DistrictDave Roberts3rd DistrictRon Roberts4th DistrictBill Horn5th DistrictAdministrationHelen Robbins-Meyer, Chief Administrative OfficerDonald Steuer, Asst. Chief Administrative OfficerDavid Estrella, Deputy Chief Administrative OfficerApril Heinze, Director DGSDepartment ofGeneral ServicesDGS Key OfficesCounty Operations Center5560 Overland Ave., Suite 410San Diego, CA 92123Administrative Office 858-694-2338Fleet Management858-694-2876Real Estate Services858-694-2291Facilities Operations858-694-3610Project Management858-694-3610Facilities Hotline619-858-6262“We keepthe Countyrunning”FY 2013/14Board of SupervisorsCounty of San DiegoAnnual ReportAcknowledgements

Department of General Services Annual Report FY 2013/14 Acknowledgements DGS Key Offices County Operations Center 5560 Overland Ave., Suite 410 San Diego, CA 92123 Administrative Office 858-694-2338 Fleet Management 858-694-2876 Real Estate Services 858-694-2291 Facilities Operations 858-694-3610 Project Management 858-694-3610 Facilities Hotline 619-858-6262 Administration Helen Robbins-Meyer .

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