VISITOR’S GUIDE WELCOME TO KENYA
VISITOR’S GUIDEWELCOME TO KENYA1World Vision Kenya: Visitor’s GuideWorld VisionKenya Visitor’sGuide WorldVisionKenya 20161
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ABOUT WORLD VISIONWorld Vision is an international Christian humanitarianorganisation dedicated to working with children, families andcommunities to reach their full potential by tackling the rootcauses of poverty and injustice.World Vision Kenya partners with communities, theGovernment, sponsors, donors and corporates to helplivelihoods and resilience, child protection, education, healthand access to improved water, sanitation and hygiene(WASH) for children and their families.Through our advocacywork, we enable the voices of children and their communitiesto reach decision-makers who have the power to changeunjust policies and practices.World Vision Kenya has a vast program reach in Kenya withover 50 Area Development Programs (ADPs) - long-termdevelopment programs spread across 35 counties nationwide.VisionOur Vision for every child, life in all its fullness; Our prayer forevery heart, the will to make it so.MissionWorld Vision’s mission is to follow our Lord and Saviour JesusChrist in working with the poor and oppressed to promotehuman transformation, seek justice, and bear witness to thegood news of the Kingdom of God.Core ValuesWe are Christian. We are committed to the poor. We valuepeople. We are stewards. We are partners. We are responsive.3World Vision Kenya Visitor’s Guide3
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TABLE OF CONTENTS3ABOUT WORLD VISION4WORLD VISION KENYASTRATEGY MAP5WORLD VISION KENYAADPs MAP7810612PLANNING A TRIP1. Trip request and approvalprocess2. Size of visiting group3. Entry - VISA Application3. Insurance4. FinancesOBJECTIVEINTRODUCTION15PICK-UP FROM AIRPORTApproved In-country TransportationOVERVIEW OF KENYA1. Geography2. Population3. Language4. Political Developments5. Social Developments6.Climate7.Work Week8. Currency9.Electricity16SECURITY BRIEF1. Overview2. Kenya Security Risk Rating16OUR FOCUS AREAS1. Livelihoods & Resilience2. Child Protection3. Education4. HealthPACKING LIST1. Mobile Phones2. Key Travel Documents3. Medical Supplies4. Snacks5. Miscelleneous6. Dressing7. Food and Drinks18PLACES TO VISIT WHILE INNAIROBI1. David Sheldrick Wildlife Trust2. Girrafe Centre3. Karen Blixen Museum4. Nairobi National Park5. Churches in Kenya6. Shopping Malls21HELPFUL CONTACTS1. Contacts while in KenyaHours at World Vision2.World Vision Kenya Visitor’s Guide
OBJECTIVEThis guideline provides information, general advice and clarity on how to organise a business trip toWorld Vision Kenya that is safe, meets set objectives and is enjoyable.The guideline is updated annually.INTRODUCTIONWorld Vision Kenya warmly welcomes all business and donor visitors to Kenya.Each year, many different business trips take place in World Vision Kenya. Examples include businessincluding sponsors, donors, media teams, celebrities and corporate representatives.World Vision Kenya’s hope is that by effectively hosting and coordinating these trips, we can fostercollaboration, connection and support in order to better achieve our ministry objective: increasedprotection, participation and sustained well-being of vulnerable children in Kenya.7World Vision Kenya Visitor’s Guide7
OVERVIEW OF KENYAGEOGRAPHYLocated in East Africa, Kenya borders the IndianOcean to the east, Somalia to the northeast,Ethiopia to the north, South Sudan to thenorthwest, Uganda to the west, and Tanzania tothe south. Nairobi, the capital of Kenya, is situatedslightly south of the centre point of the country atan altitude of 1,700 meters or 5,500 feet abovesea level.POPULATIONEstimated at 44.4 million, the population of Kenyais relatively young, with 43 percent of all Kenyansaged between zero to 14 years. Only 30.4percent of the population lives in urban areas,percent by 2015.The population of Kenya is highly heterogeneous(ethnically diverse). Kenya’s ethnic diversity hasproduced a vibrant culture which at times hasreligions in Kenya include Christianity 82.6%, Islam11% and other religions.LANGUAGEof Kenya. Many Kenyans also speak a variety ofindigenous languages.POLITICALDEVELOPMENTSThe independent Republic of Kenya was formedin 1964.The current government under President9, 2013. Kenyatta’s Jubilee administration has8World Vision Kenya Visitor’s Guidefocused on implementation of the August2010 constitution, which established 47county administrations under a transformativedevolution program. Deepening implementationof devolution and strengthening of governanceinstitutions to improve accountability and publicservice delivery at national and local levels aresome of the key agenda of the government.SOCIALDEVELOPMENTSKenya has met a few of the MillenniumDevelopment Goals (MDG) targets, includingreduced child mortality, near universal primaryschool enrolment and narrower gender gaps ineducation. Interventions and increased spendingon health and education are paying dividends,and HIV/AIDs prevalence has reduced. Devolvedhealth care and free maternal health care in allpublic health facilities has the potential to improvehealth care outcomes and develop a moreequitable health care system.Kenya has great potential to be one of Africa’sgreat success stories from its growing and youthfulpopulation, a dynamic private sector, a newconstitution, and its pivotal role in East Africa. Ifthe country can addresses challenges of poverty,inequality, governance, low investment and lowgrowth rates that will transform the lives ofordinary citizens. Devolution is a challenge, butalso an opportunity for greater distribution ofeconomic opportunities across income groupsand regions.CLIMATEAlthough Kenya lies across the equator, annualrainfall over most of the country is surprisinglylow and rather variable from year to year.The
variety of relief and the range of altitude in Kenyaproduce a considerable number of distinctive localclimates and local weather too numerous to bedetailed here.WORK WEEKMonday to Friday - 8:00am -5:00pmSEASONSShort rains are generally from October toNovember.The long rains last from March to earlyJune.TEMPERATUREThe average day-time temperature year-roundis between 20 C / 68 F and 28 C / 82 F, but it iswarmer at the coast where it is hot and humid allyear-round.CURRENCYapproximately 1USD Ksh.100ELECTRICITY220 - 240 Volts AC Plug type-G.You will need a voltage converter and plugadapter in order to use US ya/overview and the BBC Monitoring9World Vision Kenya: Visitor’s GuideWorld Vision Kenya Visitor’s Guide9
OUR FOCUS AREASWorld Vision Kenya’s Five-Year Strategy (20162020) focuses on improved livelihoods andresilience, child protection, education, health andaccess to improved water, sanitation and hygiene(WASH) for children and their families.Throughour advocacy work, we enable the voices ofchildren and their communities to reach decisionmakers who have the power to change unjustpolicies and practices.LIVELIHOODS ANDRESILIENCEThrough training on modern farming techniques,World Vision Kenya empowers farmers to growhigh-value, sustainable crops, run kitchen gardensand rear healthy livestock. World Vision supportshouseholds to adapt to climate change andrecover from disasters. We support communitiesto identify economic opportunities throughWorld Vision.CHILD PROTECTIONWorld Vision works to protect children fromrisks such as violence, Female Genital Mutilation,exploitation, abuse and neglect by strengtheningchild protection systems and practices. Wepartner with the government, law enforcementagencies and other child-focused organisationsto provide a safe environment and increase theresilience of children. World Vision Kenya alsopartners with schools and religious institutions toenhance children’s spirituality.EDUCATIONWorld Vision Kenya’s education interventions,including increasing enrolment of children in10 World Vision Kenya Visitor’s GuideEarly Childhood Development (ECD), is gearedtowards helping boys and girls attain literacyskills, complete basic education and enhanceintellectual and social development.HEALTHWorld Vision Kenya partners with communities,government and other partners to improvethe health of children and reduce maternaland child mortality. We support mothers toaddress malnutrition and enable household-levelmanagement of preventable childhood illnesses.In partnership with the government, donors anduse of comprehensive integrated child healthinitiatives such as Malezi Bora, we have recordedimproved coverage of essential vaccines andimmunization in our ADPs.WATER, SANITATIONAND HYGIENE (WASH)World Vision Kenya works with communitiesand partners to improve access to safe and cleanwater and sensitize communities on propersanitation and hygiene practices. We employvarious technologies including deep wells, springwater collection, construction of earth dams,rainwater harvesting and pipeline systems.EMERGENCIESWorld Vision Kenya works to restore hope anddignity to vulnerable families and communitiesaffected by emergencies in Kenya. We contributeto inter-agency emergency response effortsDaadab refugee camps. Response interventionsinclude providing emergency food provisions,clean water, sanitation services and otherhousehold and hygiene supplies.
One of World Vision’s hallmark programmesis delivering child-friendly spaces and services special play and education areas where childrencan regain a sense of stability amid the chaos andhave their psychosocial conditions monitored.World Vision Kenya Visitor’s Guide11
PLANNING A TRIPTRIP REQUEST AND APPROVAL PROCESS FOR ALL VISITSWhen you plan your visit to World Vision Kenya, please be aware of the following:A minimum three (3) months advance notice is required.A visit request must be sent by email to the OperationsDirector, Jeremiah Nyagah@wvi.org for approval.The email needs to provide a clear objective/purpose for thevisit, the duration of the visit and the total number of visitors.Please avoid visitingor over a publicholiday periodA background/bio/brief of the visitors is useful.Tole Uzel@wvi.orgTRIP REQUEST REQUIREMENTS FOR CAPTURINGCOMMUNITY BASED CONTENTFor trips which involve the capture of community-based content - primarilycommunications and advocacy purposes.After sending your request by email please also Raise a Share AssignmentRead and sign the Trip Approval Form (TAF) to ensure the successful planningplease include the pre-trip brief in the original request.issued by the department of immigration.The special passes are available for Kshs 15,000.00.For more information contact the Guest RelationsTole Uzel@ wvi.org12 World Vision Kenya Visitor’s GuidePlease note that useof drones (unarmedaerial vehicles) foraerial photographyis not permissiblein Kenya unless oneobtains approvalfrom the Kenya CivilAviation Authorityand Ministry ofDefence. Approvalis not guaranteedand may take upto three months toobtain
SIZE OF VISITING GROUPThe size of visiting teams/delegations will be agreedand World Vision Kenya,consistent with mutuallyaccommodate a visit with high quality experiences,we recommend group sizes of less than ten people.After written approval for the visit has beengranted, an itinerary will be developed. At this stage,email and Skype calls with the Guest RelationsTole Uzel@wvi.org are important to clarifydetails of the visit.ENTRY-VISAAPPLICATIONAny foreigner seeking to enter the Republic ofKenya should have a passport which is valid for notless than six months.13How To ApplyAs from 1st July, 2015 VISA applications by visitorsto Kenya will be made via www.ecitizen.go.ke. Register on www.ecitizen.go.ke Select register as a visitor Once logged in, select department ofimmigration services Select submit application Select Kenya Visa Select the type of visa and read the instructionscarefully Fill the application form Pay using visa card, MasterCard and other debitcards Await approval via email, then download andprint the e-Visa from your eCitizen account Present your printed e-Visa to the immigrationat the port of entryWorld Vision Kenya Visitor’s Guide13
DisclaimerThe Visa processing fee is non-refundable. Incomplete applications will be rejected. The possession of an eVisa is not theauthority to enter the Republic of Kenya. A visa is required prior to entry into theRepublic of Kenya. The e-Visa print out must be presented at theport of entryEngaging in any form of businessor employment without arequisite permit or pass is anoffenceINSURANCEPlease arrange your own travel / medical insurancein advance, should you need medical attentionduring your stay in Kenya.FINANCESAll costs incurred during a trip must becovered by the visitors.These costs include, but arenot limited to transportation, lodging, meals, drinksthese same costs for any accompanying host orstaff who is involved in the trip.World Vision Kenya will prepare a budget forthe entire visit once the trip is approved and thecreate a PA (pre-approval) for the visit expenses asper the budget.14 World Vision Kenya Visitor’s GuideVisitors who require aninvitation letter shouldcontact the GovernmentRelations & Protocol AdvisorMary Muinde@wvi.orgSubmission of a SA (settlement advance) will bedone as soon as all the suppliers have been paidwhich, may take a couple of weeks.
PICK-UP FROM AIRPORTAPPROVEDIN-COUNTRYTRANSPORTATIONfrom the airport ahead of time with the Guestthrough World Vision Kenya’s travel agent BCD.Thecost for the transfer is USD 18 one-way.While in the country, it isrecommended that guests useWorld Vision Kenya approvedtaxis onlyBCD Travel agents: 254 788 100 014 or 254 722 128 076TAXIExpress Impress Taxi:inside the main airport building and call your contactperson. If the person is not available contact World 254 722675811All travels to World Vision Kenya projects or ADPsshould be arranged through the World Vision Kenya 254 720 269 668 or 254 729 872 647Note: Payment receipts are not always available,so make sure to note your own expenses.IN-COUNTRY FLIGHTSMombasa, Kisumu and Eldoret cities.15World Vision Kenya Visitor’s Guide15
SECURITY BRIEFThis security brief is developed for visitors andWorld Vision International staff who come toKenya, and hosted entities. World Vision staffmembers hosting your visit are more familiar withthe local customs and travel security procedureswithin their respective areas of operation and thusmake the best guides. Provided below are a fewgeneral precautions and guidelines that will helpyou feel secure and also enable you to enjoy yourstay in Kenya.OVERVIEWKenya’s overall security has remained relativelymoderate with some safety and security issues,demanding advised movement in several partsof the country. Lamu and Garissa Counties in theCoast region and the whole of the north easternregion of Kenya including the whole stretchbordering Somalia have recently turned into veryvisitors intending to visit any of these destinations.In addition, visiting Nairobi, Mombasa and otherVisitors are advised to refrain from joining publicgatherings and demonstrations which sometimesturn violent as the demonstrators engage police inrunning battles.Visitors also need to remain alertand updated on the local security developmentsby monitoring local news and reports, seekingupdates from their host colleagues and beingaware of their surroundings. Always be vigilantregarding your personal security and preparedness.According to World Vision’s security policy, allstaff are responsible for their own security andare expected to actively contribute to a positivesecurity culture.This means that, one should doall he/she can to remain secure and ensure safetyof World Vision property or assets. Every line16 World Vision Kenya Visitor’s Guidethe management of security and also providing anyguidance that one may need.KENYA SECURITY RISKRATINGOverall Country Risk Rating ORANGE(Medium risk and restriction of movement)PERSONAL SECURITY MITIGATIONMEASURESSituational awareness – be constantlyaware of the prevailing situation. Something couldhappen at any time.Credit cards – Limit your use of credit cards.Be observant when using a credit card.Personal information – Be cautious aboutsharing personal information, especially withstrangers.Walking – Avoid walking in poorly lit areas.Use World Vision approved taxis. Refrain fromusing bodaboda (bicycle or a motor cycle taxi).Bodaboda is not a safe mode of transport.Valuables – Minimize exposure of valuables.While in hotels, lock your valuables in safes orregister them at the hotel reception.Movement – Inform colleagues of youritinerary including locations being visited, withwhom and expected time of return. Avoid allprotests and public gatherings and demonstrationsas they may turn violent.Money – Do not carry money or display largeamounts of money. Carry your handbag in asecure manner to prevent it from being snatched.
In hotel – Not everyone in a hotel is a genuineguest. Keep your room door and windows locked.Draw your curtains fully. Do not open your doorto strangers. Know the emergency exit.Visitorsmust not leave their valuable items (laptops,computers, pc tablets and cameras e.t.c.) in thehotel room.Avoid all protests and publicgatherings and demostrations asthey may turn violentWorldWorldVisionVision KenyaKenya Visitor’sVisitor’s GuideGuide 1717
PACKING LISTMOBILE PHONESVisitors may purchase a SIM card (phone number)and/or a cheap mobile phone from any localmobile shop. Consult with your host to help youbuy a mobile phone if needed.You will be requiredfor your sim-card to be registered once you havepurchased it.Currently Safaricom and Airtel are the mostsuitable mobile service providers in terms ofavailability, coverage and cellular data.VKEY TRAVELDOCUMENTSinsurance card, printed itinerary and invitationletter if required.You are encouraged to make twocopies of your passport, passport photo and airlinetickets and store them in separate bags. Put yourname, address and telephone numbers, inside andoutside each piece of luggage. If possible lock yourluggage.MEDICAL SUPPLIESmedicine.It is recommended that guests use availablemosquito nets.SNACKSsnacks including protein bars, granola bars, trail mixand nuts.18 World Vision Kenya Visitor’s GuideMISCELLANEOUSIt is recommended that you pack an electricconverter, multi-socket adapter, a portable torchand cash on hand. US dollar notes up to 200nationwide. Do also carry ATM –VISA cards.There are many ATMs available around Nairobiand major towns. Money can be withdrawn inUS dollars or Kenya shillings. Some hotels andrestaurants in main cities accept credit cards.DRESSINGWomen - Clothes that cover knees andshoulders; walking shoes (2 pairs), socks, nightwear,hat, sunglasses, light jacket, bathing and swimmingsuit and feminine products.Men-Sportswear, pants/trousers, clothes thatcover knees and shoulders, walking shoes (2 pairs),socks, nightwear, hat, belt, light jacket, bathing andswimming suit and deodorant.FOOD AND DRINKSKenya’s staple food is Ugali [a dish of maizecooked with water to a dough-like consistency] andvegetables (often kale). However, every communityin Kenya has its own traditional delicacy.Generally it is advisable to know what you can andcannot eat. Street food is not recommended forvisitors. Allergies can be fatal. Always speak to yourhost before meal time if you are allergic to certainfoods. In general tap water is not safe to drink. Westrongly recommend that you drink bottled water.18
If you are alergic to certain type of food, please informyour host. It is a must to bring your medical kit in caseof any emergency19World Vision Kenya Visitor’s Guide19
PLACES TO VISIT WHILE IN NAIROBINairobi is known as the ‘Green City in the Sun’and is the main commercial centre of Kenya withwell-developed infrastructure.Should you wish to visit the following populartourist sites in Nairobi, we recommend that youcontact World Vision Kenya’s Travel agent BCDTravel to arrange the visit.BCD Travel Company 254 788 100 014Please note that World Vision vehicles cannot be usedfor private / non-business related visits.DAVID SHELDRICKWILDLIFE TRUSTThe David Sheldrick Wildlife Trust is a successfulorphan-elephant rescue and rehabilitationprogram.The orphanage is situated near the World Visionbetween 11am and 12 noon every day, where youcan watch keepers take orphaned baby rhinos andelephants for their daily mud baths and see theelephants being fed and play.GIRAFFE CENTREThe African Fund for Endangered Wildlifeis commonly known as the Giraffe Centre.Founded in 1979 as a core breeding centre ofthe endangered Rothschild’s giraffe, the centreescalated its conservation efforts in 1983, openingup an environmental education centre for theKenyan youth.The visit gives guests an opportunityfor an up close and personal interaction with20 World Vision Kenya Visitor’s Guidegiraffes, where guests have the opportunity to viewgiraffes as well as feed them.KAREN BLIXENMUSEUMThe Karen Blixen Museum is located near theback to 1914, during the First World War, with thearrival of Karen Blixen from Denmark. At the footof Ngong Hills, Karen Blixen established herself asa farmer. After her departure in 1931, the suburbsretained the commemorative home of Karen.Thebeautiful farmhouse is where Karen Blixen, authorof the famed memoir Out of Africa lived on from1917 up to 1931, until she left Kenya after a seriesof personal tragedies.NAIROBINATIONAL PARKA short drive out of Nairobi’s central businessdistrict is the Nairobi National Park.The Park hostsa wide variety of wildlife including the endangeredblack rhino, lions, leopards, cheetahs, hyenas,buffaloes, giraffes and diverse birdlife with over400 species recorded.Visitors can enjoy the park’spicnic sites, three campsites and the walking trailsfor -park
CHURCHES INKENYAExperience Kenyan church worship in English.Don Bosco Catholic Church Upperhill Nairobihttp://www.donboscochurch.orgNairobi Chapelhttp://nairobichapel.orgNairobi Baptisthttp://nairobibaptist.co.keNairobi Pentecostal Churchhttp://www.citam.org21 World Vision Kenya: Visitor’s GuideSHOPPING MALLSThe following shopping malls are situated near theGalleria Shopping Mall is situated at the junctionof Langata and Magadi road. Open every day from9am to 11.30pm.Tel: 254 20 2363063 / 254 704-498463.Junction Shopping Mall is located on Ngongroad. Open every day from 9am to 7pm.Tel: 254 203872881 / 254 203864299 / 254203872906Yaya Centre is on Argwings Kohdek Road. Openevery day from 9.30am to 7pm.Tel: 254 20 2713360/1 / 0722-200989World Vision Kenya Visitor’s Guide21
HELPFUL CONTACTSESSENTIAL CONTACTSWHILE IN KENYAWORLD VISION KENYASecurity Manager 254 716 502 559 254 721 900 976 254 722 675 811BCD Travel Company 254 788 100 014Express Impress Car Hire 254 729 872 647BM Security Control room 254 722 806 076OFFICE HOURS-WORLDVISION KENYAOFFICE HOURSMonday – Friday, 8:15 am to 4:45 pm(45 minute lunch break)22 World Vision Kenya Visitor’s Guide
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(ethnically di verse). K enya’s ethnic diversity has produced a vibrant culture which at times has religions in Kenya include Christianity 82.6%,Islam 11% and other religions. LANGUAGE of Kenya. Many Kenyans also speak a variety of indigenous languages. POLITICAL DEVELOPMENTS The independent Republic of Kenya was formed
Visitor Visa Guide INZ 1018 A guide to applying for a visitor visa For further information on immigration visit www.immigration.govt.nz April 2013 Information about this guide This guide will help you to complete the form Visitor Visa Application (INZ 1017). It will give you information about coming to New Zealand as a visitor and help you to
The Grampians Visitor Guide is the leading publication designed to entice visitors to discover and experience the diversity of the Grampians region. The 2019 Grampians Visitor Guide will feature an improved layout, updated content and a fresh new look and feel, to best meet the needs of our visitors. The Visitor Guide provides an introduction .
conflicts; and loss of predictability of visits whenever the entrance . Tickets cost 16 per person. D . FOUR-WHEEL DRIVING. Arches has a limited number of four-wheel-drive roads. ATVs/OHVs are . prohibited. Check at the visitor center for current road conditions, especially . Visitor Guide 2022, Volume 1. Arches Visitor Guide is published by.
situations where excessive visitor use has impaired wil - derness character. Policy (Appendix A) suggests that (1) use should be limited if necessary to avoid impair-ment, (2) any limits on visitor use should be based on estimates of visitor capacity, and (3) capacity should be based on concerns regarding protection of both the
primary reason for visiting the area (within a 1-hour drive of the park). Zion National Park was the primary destination in travel plans of 17% summer visitor groups and 32% fall visitor groups. Of the visitor groups who spent less than 24 hours
May 25, 2017 · compared to April 2016 ( 227 per person). The Canada market continued to recover from sharp decreases in visitor spending and visitor arrivals for most of last year. In April 2017, visitor spending ( 21.5% to 90.4 million) and arrivals ( 17.9
Of the site (content, ecommerce, marketing, help/support, ) Of the experiment What can you measure to tell you if you met your objective? Content site: clicks/user, pageviews/user, time on site Ecommerce: rev/visitor, units purchased/visitor, cart-adds/visitor Marketing: referrals/visitor, time on site
Visitor use management is fundamental for maximizing benefits for visitors while achieving and maintaining desired resource conditions and visitor experiences on federally managed lands and waters. By using this Visitor Use Management Framework, managers collaboratively develop long-term strategies for providing
