Pedagogy Of The Digitally Oppressed

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Pedagogy of thedigitally oppressed:An analysis of e-learning from a philosophy oftechnology perspective.Samantha Mariel Valenzuela HernándezMaster ThesisMSc Philosophy of Science, Technology and Society

Pedagogy of the digitally oppressed:An analysis of e-learning from a philosophy of technologyperspective.Samantha Mariel Valenzuela HernándezMaster ThesisMSc Philosophy of Science, Technology and SocietySupervisor: Dr. Nolen GertzCo-supervisor: Dr. Andreas WeberFaculty of Behavioural, Management, and Social SciencesUniversity of TwenteEnschede, The NetherlandsAugust 20181

A little learning is a dangerous thingAlexander PopeDiversity is strength. Difference is a teacher. Fear difference, you learn nothing.Hannah Gadsby2

Table of ContentsAcknowledgements . 4Summary . 5Introduction . 6Chapter I. The promises of digital learning and the case of MOOCs . 10The need for change: towards developing digital skills and competences . 10Technologies for learning and technologies for learners . 12Technologies for learners: The case of MOOCs . 13Polarized perspectives on MOOCs . 15Conclusion . 17Chapter II. Education from a critical pedagogy approach: Freire’s framework and digital oppression. 18Background on Freire’s work . 18Freire’s main concepts in Pedagogy of the Oppressed . 20The digitally oppressed: Problematizing the learning structure in MOOCs . 25Conclusion . 30Chapter III. Rethinking the role of educational technologies in contemporary digital societies . 31The digitally oppressed as achievement subjects and the culture of positivity. 31Beyond techno-solutionism and why we should care . 33So now what? Beyond technological enthusiasm on educational technologies . 36Conclusion . 39Conclusion . 40Bibliography . 433

AcknowledgementsThis work could only be possible because, as one of the insights of this thesis is, we are who we are becausewe are with others. Therefore, I am in debt to many wonderful people, including my inspiring professors,colleagues, friends, artists, and random persons that left an impression in my life. This work is influencedby the work of many because ideas grow on ideas. I am grateful and privileged for encountering manywonderful and inspiring people. I won’t mention names because the GDPR, but you know who you are.Thank you to all of you for your support.I want to thank to my first teachers: my parents. Thank you, mom, for always supporting my decisions, mydad, who taught me that learning happens everywhere, not just in school or the internet, and my brother,who has taught me the virtue of patience. I love you family.I am also grateful to you, my partner in crime, intellectual soulmate, and mecenas. Thank you for believingin me and always motivating me to pursue my passions. Te quiero mucho.Thank you, meine liebe, for challenging me and encouraging me to go beyond. Thanks for the music andteaching me to trust plants and my body. And overall, for the continuous motivation and learning together.Thank you, my foodie friend, for your friendship and support, for the potato rice recipe, for your valuableedits which helped me improving my work, and for always being there.Thanks to my roomates, I had an enjoyable experience living with you. I will miss our philosophicalreflections and household routines.Thanks to my friends and colleagues from PSTS. I thought I knew things but deconstructing them with youwas more fun. I can’t wait to meet you again and recall our days as students in Twente.Thanks to my fellow dancers from the contemporary dance group at the university. This thesis would notbe possible if we had not explored together “The mess we are”.I am especially grateful to my supervisors, thank you for your guidance and support throughout this process.Thanks for the corrections that improved my work, for your patience, for encouraging me to make boldstatements and defend them. Thanks for inspiring and helping me grow as a disciplined researcher.Last, but not the least, thanks to the University of Twente for the scholarship and thanks to the alwaysfriendly staff for all your help. I am fortunate to have experienced first-hand critical pedagogy studying themaster program of Philosophy of Science, Technology and Society at this university. It helped me to see mybiases and be more critical about what I think I knew. We work with technologies but also question themeaning of technology. Most of what I thought I knew was torn apart and built up again. It was worth it.This is the University of High Tech Human Touch after all.Thanks to all the causal chain of events and circumstances that I did not have any control over but thatbrought me here.Thanks to you, yes you, for taking the time to read. Or if you prefer you can watch a 6-minute video of mythesis if you click here.4

SummaryIn recent years, initiatives aiming at innovating and modernizing education and training have beendeployed. Digital technologies are being integrated into educational institutions with the aim ofbettering the education of skills needed in the 21st century. Learning through Massive Open OnlineCourses (MOOCs) is part of the strategy to promote the continuous acquisition of skills. For instance,today’s demanded competences of digital literacy and entrepreneurial mindset are taught in MOOCs,which are framed as a neutral tool that is used for connecting students and teachers. The purpose ofthis thesis is to investigate MOOCs beyond these neutral perspectives. The promises and debatearound MOOCs are examined in order to understand how MOOCs shape people’s understanding oflearning.The research question guiding the analysis is: What do we learn when we learn througheducational technologies such as MOOCs? Drawing from concepts of Critical Pedagogy and Philosophyof Technology, the structure of learning through MOOCs is analyzed. The theoretical frameworks ofPaulo Freire serve to problematize educational models that equate learning with transferring ofinformation. The aim of education is not just to equip students with the skills and competences tofunction in a world that treat them as labour force. Education can serve as a vehicle for developing acritical consciousness and social awareness of the active role that people have in transforming theirreality. This is what Freire conceptualized as a process of humanization. Education makes us human.However, there are structures in educational models that frame students as objects rather than activesubjects. The approach of “banking model education” describes the dynamics of oppressive structuresin classrooms. On examining the educational models in MOOCs through a Freirean analysis, oppressivestructures are revealed. Therefore, in this thesis it is argued that educational technologies can becomenew forms of oppression that often are not acknowledged as such, perhaps because they are obscuredby technological enthusiasm and innovation narratives discussed in the mediaDigital oppression is conceptualized as the technologically-mediated processes whereoppressor-oppressed relationships take place. In order to further grasp how digital oppression canoccur through educational technologies, the philosophy of technology perspectives of Byung-Chul Hanand Nolen Gertz are discussed. These perspectives help to examine the role of MOOCs in shapingpeople’s understanding of learning. Achievement societies and techno-hypnotic effects oftechnologies illustrate why people might not acknowledge digital oppression. The main conclusion tobe drawn from this thesis is that learning cannot be reduced to technological practices. ThroughMOOCs people do not learn the skills needed for the 21st century. Critical thinking, reflection, and thedevelopment of a social and political consciousness cannot be learned through MOOCs. MOOCplatforms are instrumental in helping prepare students with skills that serve an ideology of marketinterests. The result of the analysis suggests that oppressive models should not be replicated ineducational technologies. There is a need for continuous investigations about educationaltechnologies through approaches that can lead to the development of transformative practices.Critical pedagogy and philosophy of technology invites us to reflect beyond the technologicalenthusiasm around technologies and reveal new perspectives that allow stakeholders to furtherreflect, inquire, and govern the learning environments of the future.5

IntroductionTechnologies are being integrated into educational institutions with the aim to provide bettereducation of the skills needed in the 21st century. Schools and universities have been transitioningtowards incorporating digital technologies into the learning experience, e.g. presentation slidessoftware, interactive whiteboards, Learning Management Systems, online courses, etc.Recently, several initiatives aiming at innovating and modernizing education and training havebeen deployed in European countries.1 The Digital Education Action Plan which promotes actions forthe development of digital competences in education is one such initiative. The action plan describesthe need for stimulating, supporting and scaling digital and innovative education practices.2 Anotherproject known as Opening up Education: Innovative Teaching and Learning for All through NewTechnologies and Open Educational Resources has in its agenda the objective of “stimulating highquality, innovative ways of learning and teaching through new technologies and digital content”.3 Thisinitiative also highlights the role of Open Education Resources (OER) and Massive Open Online Courses(MOOCs) in “allowing all individuals to learn anywhere, anytime, through any device, with the supportof anyone”.4In 2012, the phenomenon of Massive Open Online Courses (MOOCs) gained popularity as apromising technology to disrupt education. They were described in the media as a “big idea that canrevolutionize higher education”.5 As their name implies, MOOCs are digital classrooms where onelecturer or a small group of teachers can virtually reach thousands of people around the world.Students enroll in MOOC platforms to have access to the pre-recorded courses delivered by teachersof top universities. These online courses are regularly structured as a series of video lectures thatstudents follow during a short period, ranging from 4 to 8 weeks. Once enrolled in a course,participants can comment on discussion forums and complete assignments that are self-evaluated orgraded by peers. After the completion of a course, participants can get a digital certificate ofcompletion, although it is not valid as official learning credits recognized by universities. Most of the1European Commission, “Learning and Skills for the Digital Era,” EU Science Hub - European Commission, June10, 2013, g-and-skills.2European Commission, “Digital Education Action Plan,” January 17, 2018, ?uri CELEX:52018DC0022&from EN.3European Commission, “Opening up Education: Innovative Teaching and Learning for All through NewTechnologies and Open Educational Resources [COM(2013) 654 Final],” 2013, https://eur-lex.europa.eu/legalcontent/EN/TXT/?qid 1389115469384&uri CELEX:52013DC0654.4Íbid.5Laura McKenna, “The Big Idea That Can Revolutionize Higher Education: ‘MOOC,’” The Atlantic, May 11, -educationmooc/256926/.6

courses are free, although some platforms charge a fee for premium subscriptions to obtain a printedcertificate and unlimited access to course materials.MOOCs and educational technologies have been the subject of study over the past few years.6 Termssuch as Technology Enhanced Learning and Digital Pedagogy which define the relationship betweenlearning and educational technologies are recurring terms in the literature. The open-access and peerreviewed journal of Hybrid Pedagogy refers to Digital Pedagogy as:Digital Pedagogy is precisely not about using digital technologies for teaching and, rather,about approaching those tools from a critical pedagogical perspective. So, it is as muchabout using digital tools thoughtfully as it is about deciding when not to use digital tools,and about paying attention to the impact of digital tools on learning.7The term connotes a nuanced definition of how technology is utilized and understood. According tothe methodology described by Digital Pedagogy, an evaluation of the technology is performed beforeadopting the digital tools for learning, which is followed by a critical analysis of their use. However, thetechnologies analyzed by the scholars of the Digital Pedagogy discipline remain framed as “tools”. Inhis article “Critical Digital Pedagogy: A definition”, Jesse Stommel states, “Most digital technology, likesocial media or collaborative writing platforms or MOOCs, does not have its values coded into it inadvance. These are tools merely, good only insofar as they are used”.8In this thesis I will thus make a case for the urgent need to understand educationaltechnologies beyond neutral perspectives that overlook the social, political, and economic changesthey make, even when they are not used. Analyzing technologies from broader approaches can revealhidden structures that are often neglected in order to take actions. This is particularly relevant fortackling global issues in contemporary digital societies, for instance, the rise of fake news, digitalscams, hacking interventions, data breaches, etc. As observed in the Digital Education Action Plan:“Use of ICTs requires a critical and reflective attitude towards available information and a responsibleuse of the interactive media”.9 For this reason, I am questioning if technological solutions, such as thedigitalization of learning through MOOCs, are helping students to develop the skills needed to tackletoday’s complex global challenges.6Aras Bozkurt, Ela Akgün-Özbek, and Olaf Zawacki-Richter, “Trends and Patterns in Massive Open OnlineCourses: Review and Content Analysis of Research on MOOCs (2008-2015),” The International Review ofResearch in Open and Distributed Learning 18, no. 5 (August 15, Hybrid Pedagogy, “What Is Digital Pedagogy?” Hybrid Pedagogy, 8Jesse Stommel, “Critical Digital Pedagogy: A Definition,” Hybrid Pedagogy, November 18, dagogy-definition/.9European Commission, “Digital Education Action Plan,” January 17, 2018, ?uri CELEX:52018DC0022&from EN.7

Drawing from concepts of Critical Pedagogy and Philosophy of Technology, I will investigatethe structure of learning in MOOCs. I will introduce the frameworks of the philosopher of educationPaulo Freire, who criticized learning methods based solely on information transfer, which heconceptualized as “banking model” approach. Furthermore, to further grasp how MOOCs shape andcreate cultural norms about how people think about education, I will discuss the works of Byung-ChulHan and Nolen Gertz, contemporary philosophers of technology. Their theories reveal the dynamicsthat are often obscured due to technological enthusiasm and innovation discourses. My criticalanalysis aims to help stakeholders recognize the structures of power that can be found in apparentunproblematic technologies such as MOOCs, and second, to urge for the need to continue investigatingeducational technologies beyond their assumed neutral roles, which would allow to take actions forthe present and the future of education.Thus, the research question guiding my analysis is:What do we learn when we learn through educational technologies such as MOOCs?In order to answer this question, the following sub-questions will be investigated in the upcomingchapters: What are the promises of learning through MOOCs from the perspectives of MOOC developersand in academic discussions? What is the structure of learning through MOOCs from a Critical Pedagogy perspective? What is the role of MOOCs in shaping our understanding of learning from a Philosophy ofTechnology perspective?My theoretical analysis is divided into three chapters. In the first chapter I describe how digital learningis part of the strategy to promote the development of skills and competences for the digital age. Iintroduce the case of MOOCs as an initiative to provide quality education virtually to anyone with aninternet connection. I present the perspective of MOOC developers and discuss the academic debatefrom positive, negative, and critical perspectives. In the literature, polarized perspectives lend noattention to enquiry regarding the structure of learning modelled in MOOCs which is relevant tounderstand the role of educational technologies in shaping the attitude of people about education.To further investigate this issue, in the second chapter I will introduce the perspective ofeducation from a Critical Pedagogy perspective. The theoretical framework of the philosopher ofeducation Paulo Freire will be used to evaluate the structure of learning in MOOCs. Freire criticized the“banking model” approach practiced in education, wherein learning refers to transfer of information,because these models hinder critical reflection and maintain systemic inequalities. The oppressivenature of banking models in education will be analyzed, and through a Freirean analysis, I will arguethat the dynamic of digital oppression can be observed through educational technologies such asMOOCs.8

In the third chapter, I will further inquire how digital oppression occurs in contemporarysocieties. Through a philosophy of technology perspective, I will discuss the role of technologies inpreventing or maintaining these oppressive processes. According to the philosopher Byung-Chul Han,efficient forms of exploitation occur when they are seductive. An example is the use of “technohypnotic” technologies, those that as the philosopher Nolen Gertz argued, prevent people fromunderstanding the role technologies play in shaping their ideas. I will end the chapter with a discussionof the benefits and drawbacks of emerging initiatives in education, particularly the with regard to thestrategies of blended learning and educational institutions with low-tech environments.Finally, in the concluding section I give a review of my analysis with the discussion of insightsand limitations of my investigation. Overall, in my analysis I will address the processes regularlyobscured by neutral assumptions about educational technologies. Frameworks from critical pedagogyand philosophy of technology will be referred to for analyzing the concepts of learning, education, andeducational technologies. I urge for the need to question educational technologies from diverseperspectives, such as social, psychological, ethical, anthropological, and political, in order to bring tothe fore hidden issues. These perspectives in my opinion would enrich the discussions and allowstakeholders in education to reflect, inquire, and take the necessary action.9

Chapter I. The promises of digital learning and the case of MOOCsIn this chapter I will describe what are the promises of learning through MOOCs from the perspectivesof MOOC developers and as framed in academic discussions. First, I will briefly discuss the initiativesdeployed for promoting the development of digital skills and competences through educationaltechnologies. Since many technologies fall under this broad classification, my focus will be specificallyon the categories of technologies for learning and technologies for learners. I will discuss thedifferences between these categories in order to understand why MOOCs are considered as apromising technology for providing education. I will describe the offer of MOOCs according toCoursera, the largest MOOC platform currently available. Furthermore, I will present the currentresearch on MOOCs and examine the debate around them, aiming to further expand the discussionbeyond neutral perspectives on MOOCs.The need for change: towards developing digital skills and competencesSchools and universities are part of the institutions that give structure to societies. Changes in societycontribute to changes in institutions and vice versa. According to Richard Halverson and Annette Smith,education became synonymous with schooling in the 20th century, and schooling can be understoodas the institutionalized practice where learning activities are aligned towards a curriculum.10 Thecurriculum is a public document that organizes educational content aligned to a cultural perspectivein a given society. Ines Dussel stresses that the curriculum is structured by an authority, such as thestate, and decisions have to be made on what types of knowledge, values, contents, and skills areprioritized and relegated.11An educational goal in the curriculum is to ensure people are equipped with the skills forcompetitivity. Education is therefore framed as instrumental: its purpose is to prepare students for thelabour market.12 Aiming to achieve this goal, modern education is aligned towards training students toadequately satisfy social and economic needs. For example, policy-makers in the Netherlands in the1990s concluded that students needed to become “flexible and adaptive employees”.13 To achievethis, a range of education initiatives were rolled out including competency-based education and selfdirected learning approaches.10Richard Halverson and Annette Smith, “How New Technologies Have (and Have Not) Changed Teaching andLearning in Schools,” Journal of Computing in Teacher Education Vol. 26, no. 2 (2009): .11Inés Dussel, “¿Es el curriculum escolar relevante en la cultura digital? Debates y desafíos sobre la autoridadcultural contemporánea,” Education Policy Analysis Archives, April 28, 2014, s Lawton and Peter Gordon, A History of Western Educational Ideas (Woburn Press, 2002).13Helen Jossberger, “Toward Self-Regulated Learning in Vocational Education: Difficulties and Opportunities”(Doctoral Thesis, Open Universiteit, 2011), 8.10

With the accelerated integration of technologies in aspects that shape how people live,interact, work, and learn, educational authorities are investing in initiatives for developing the digitalskills people will need in an interconnected world. The understanding of education as training prevails,and in new curriculums the goal remains to prepare competent students to join the market force. Theemphasis perhaps in the last decades has shifted towards developing so-called “digital intelligence”,which is understood as a “set of social, emotional and cognitive abilities that enable individuals to facethe challenges and adapt to the demands of digital life”.14 International organizations and institutionssuch as the World Economic Forum, the Organization for Economic Co-operation and Development,and the European Commission promote the integration of Information and CommunicationTechnologies (ICTs) to “facilitate the wise and responsible use of technology”,15 “foster productivity,growth and well-being”,16 and “meet the challenges and opportunities of education in the digitalage”.17 These discourses reflect a concern for preparing citizens for a transition towards increasinglytechno-infused environments, thus promoting the development of competences to confront newchallenges.Governments and educational authorities have been formulating the changes needed in thecurriculum to develop the skills demanded in the twenty-first century. In the case of Europe, theemphasis has been on educating people for the sake of enabling them to adapt to fast changingtechnological societies. The European Commission delivered A new skills agenda for Europe, whereskills such as digital competences, entrepreneurship, critical thinking, and problem solving wereidentified as increasingly required abilities demanded by employers.18 Furthermore, educationaltechnologies regarded as an advantage for developing digital competences and skills for engaginglearners. With the integration of digital technologies in education, institutions aim to modernizeeducational practices and realize the potential of technology-enabled learning experiences.Digital technologies in education is a broad category that I will now further explain andexemplify by distinguishing between the categories of technologies for learning and technologies forlearners. In the upcoming section, I will describe the contrasting characteristics of educationaltechnologies in order to make the reader understand why MOOCs are considered a promisingtechnology for providing education.14Yuhyun Park, “8 Digital Skills We Must Teach Our Children,” World Economic Forum, June 13, ECD, “Innovating Education and Educating for Innovation: The Power of Digital Technologies and Skills,”Educational Research and Innovation, 2016, n Commission, “Digital Education Action Plan,” Education and training - European Commission, n en.18European Commission, “COM(2016) A New Skills Agenda for Europe,” June 10, 2016, https://eurlex.europa.eu/legal-content/EN/TXT/?uri CELEX:52016DC0381.11

Technologies for learning and technologies for learnersCertainly, technology is the current force driving many societal changes, and education does notescape these dynamics. However, critics are skeptical about the claims of “disruption” in educationthrough technology. For example, Halverson and Smith describe empirical analyses that show howtools are being used to reinforce existing practices of the prevailing schooling organization model, e.g.teachers at the center of instructional practices, focus on delivering specific content, and assessmentpractices which remain structurally the same.19 The criticism is that digitalization does not equate toimprovement and new challenges emerge, e.g. video lectures can offer distance learning but withoutdiscussing the content delivered, the practice remains one-sided. Teachers can make Power Points forsupporting their lectures, but that does not guarantee enthusiasm or that students will learn more.Halverson and Smith distinguish the categories of educational technologies as technologies forlearning and technologies for learners. They identify technologies for learning as those purposefullydesigned for achieving specific goals and guiding users to meet them. They argue that these types oftechnologies are the ones adopted by schools and universities because they do not entirely “disrupt”the way activities are done, these technologies can be framed as “upgrades” of familiar tools, e.g.Power Point instead of overhead projectors, interactive boards instead of chalk boards, or LearningManagement Systems like Blackboard for teacher-student communication and class organization.Halverson and Smith state that technologies for learning “focus on organizing resources to producereliable learning outcomes”20 and the end goal is to guide learners to desired learning objectives.Technologies for learners, on the other hand, allow users to establish their learning goals andgive them the opportunity to choose how to achieve them. Technologies for learners promote “learnercontrolled” activities, therefore, it is stressed that agency is on the users. Examples of technologies forlearners include individual approaches like voluntarily enrolling to MOOCs, playing informative videogames, watching Crash Course video lectures, and participating in other interest-based learningcommunities. These examples are initiatives that go beyond being an upgrade of previous resourcesused by students and teachers. These are the type o

Pedagogy of the digitally oppressed: An analysis of e-learning from a philosophy of technology perspective. Samantha Mariel Valenzuela Hernández Master Thesis MSc Philosophy of Science, Technology and Society . 1 . Chapter II. Education from a critical pedagogy approach: Freire’s framework and digital oppression .

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