Welfare Production In Canada And Tanzania: The Ismaili .

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Welfare Production in Canada and Tanzania:The Ismaili Imamat, Ismaili Community Institutions and theAga Khan Development Network (AKDN)byFarzana Nanji JiwaniA thesis submitted tothe Faculty of Graduate and Postdoctoral Affairsin partial fulfillment of the requirements for the degree ofDoctor of PhilosophyinPublic Policy and AdministrationCarleton UniversityOttawa, Ontario 2013 Farzana Nanji Jiwani

ABSTRACTThis dissertation examines the evolution in thinking about public policy devotedto social protection by drawing on welfare theory and its extensions, state-civil societyframeworks, and transnational networks. It does this through case studies of the IsmailiImamat, Ismaili community institutions, and AKDN in Canada and Tanzania. The keyquestion posed is: How are we to understand the role in welfare provision of an evolvingtrans-state – or perhaps international non-state – cluster of institutions that have theirorigins and owe their existence to a religious faith? The importance of understandinghybridity, intermediary roles, scale, and regional configurations are highlighted.The dissertation comes to the following conclusions on the AKDN and welfareprovision. First, regarding the AKDN, although the Imamat level may be occupying thatintermediary space and is involved in the orchestration and management of welfareproduction, the capacity for the mechanisms of the Imamat to also engage in a fullyrealized potential of a logic of hybridity is a more difficult proposition. The AKDN is aculmination of elements that began in the Ismaili community, and it is still evolving. Sothe capacity to seamlessly engage in a logic of hybridity or not be confined to a particularsector or scale is an ongoing process. Second, regarding welfare provision, the focus onself-reliance and independence are important factors in meeting welfare needs. However,context is important. For example, in Canada, the Ismaili community institutions aremore robust, highly professional, and are operating within the broader context ofCanadian state welfare provision and other external services. This in not the case inTanzania where community institutions are resource strapped and government or externalii

services are unavailable. As well, the extent of collaboration between the morecomprehensive AKDN entities and community institutions in Tanzania are unresolved.Although there were pockets of collaboration between AKDN entities and government, itcould be described as strategic cooperation rather than co-production. Finally, the level ofImamat engagement in welfare production demonstrated that innovation in this area isrooted in the need to break away from sector confinements and re-evaluate thinking abouthow and where welfare production can take place.iii

AKNOWLEDGEMENTSI would like to thank my supervisor, Dr. Leslie A. Pal, who recognized the potentialof a percolating research idea and provided the support and space for me to develop myresearch proposal. During the research phase and in reading the many dissertation drafts,he expertly balanced his encouragement, constructive criticism, and challenges. There aremaybe a few times in your professional or academic life that you are lucky to cross pathswith an individual who is genuinely interested in your growth and success and whopushes you beyond your comfort zone to ensure that you learn the necessary lessons topropel your thinking to the next level. I was fortunate to be able to seek crucial guidancefrom Dr. Pal, who was instrumental in seeing me through to completion. I would also liketo thank my two committee members, Professor Frances Abele and Professor Karim H.Karim, who were both so encouraging from the outset and who acted as invaluablesounding boards during the proposal phase. Their patience in reading early drafts andproviding thoughtful insights and comments made the final dissertation much stronger.I would like to thank my family for all their support and unwavering confidencethat I would see that elusive finish line. I am grateful to my parents who instilled theimportance of learning and finding my own path. There are always ups and downs in thewriting process, but my nephew and niece in particular, who pulled me away to entertheir world when I needed it most, ensured more ups than downs.I would also like to thank all the research participants who were so generous withtheir time and provided thoughtful and reflective answers to questions I posed, withoutwhich this research endeavour would not have been possible.iv

TABLE OF CONTENTSCHAPTER 1: INTRODUCTION AND THEORETICAL FRAMEWORK . 1Dissertation Overview . 1Method and Outline . 5Contribution . 12Theoretical Framework . 13Theory Link to Case Studies . 25CHAPTER 2: ISMAILI HISTORY AND BACKGROUND . 33History and Background Overview . 33The Link of the Imam and his Community. 37Imam as the Pinnacle . 37Allegiance of Ismailis to the Imam . 39Ismaili Imamat - The Office of the Imam . 42Scope of the Imamat Mandate . 44Engagement Strategies and Mechanisms to Fulfil Mandate . 47Ismaili Governance and Institution Building . 48Ismaili Constitution. 48Governance . 53Self-reliance and Independence . 56Regionalization . 57Centralization and Decentralization of Engagement Structures . 58Conclusion . 58CHAPTER 3: AGA KHAN DEVELOPMENT NETWORK (AKDN)BACKGROUND . 61Overview of AKDN . 61Aga Khan Fund for Economic Development (AKFED). 65Social Development . 66AKDN Affiliates and Other Organizations. 70AKDN funding for programs . 71v

Community v. Broader Scale . 72Authority of His Highness the Aga Khan . 74Din and Dunya – The Balance between Spiritual and Material. 77Social vs. Economic . 84Logic of AKDN /HH/ AKDN Relationship to State . 88Regionalization . 92Conclusion . 93CHAPTER 4: CANADA CASE STUDY . 97The Ismaili Community in Canada . 97Changing Demographics. 100Previous Studies of the Ismaili Community in Canada . 102Authority of the Imam . 104Structure of the Council and Other Bodies . 106Rationale for Programs and Services . 110Funding for Jamati programs . 118Links with Councils regionally and internationally . 119Challenges . 122AKDN/AKFC and the Ismaili Community Link . 127AKDN/AKF in Canada . 130Structure . 130Role of the Imamat / AKDN as a Buffer/ Force-Field. 134Engagement of Government and NGO/Third Sector in Canada . 136Imamat /AKFC Link with Government and External organizations . 138Regionalization . 142Conclusion . 143CHAPTER 5: TANZANIA CASE STUDY . 146The Ismaili Community in Tanzania . 146Changing Demographics. 149Previous Studies of Ismailis in Tanzania . 150Authority of the Imam/His Highness in the Ismaili community and AKDN . 152vi

Structure of the Council and Other bodies . 155Rationale for Ismaili Community services . 158Funding and Redistribution Ismaili Council in Tanzania . 159Links with other Councils Regionally and Internationally . 162Ismaili Community Links with Government and External . 163Challenges . 164AKDN in Tanzania . 167AKDN Overall Structure and Governance in Tanzania . 167Synergies . 171Rationale of AKDN Components . 174Role of volunteers . 177Social v. Economic Components of AKDN in Tanzania . 179Funding for AKDN . 180Challenges . 182Ismaili Community vis-à-vis AKDN . 183Role of HH/AKDN as a Buffer/ Force-Field . 191Overview of landscape NGO/third sector and government in Tanzania . 193Imamat/AKDN Link with Government and External Organizations . 195AKDN Regionalization. 197Conclusion . 201CHAPTER 6: CONCLUSION . 205Main Research Findings . 208Overall Organization of AKDN and Ismaili Institutions . 208Comparison of Canadian and Tanzanian Key Themes . 213Contributions of the Research. 223INTERVIEW LIST 227REFERENCE LIST .229APPENDIX .240vii

LIST OF TABLESTable 3-1 Summary of Key AKDN and non-AKDN entities .63-64Table 3-2 Key Coordination Mechanisms for the ‘office of the Imam’ .76-77Table 4-3 National Council and Boards in Canada .107-108Table 4-4 Summary of Key AKDN and non-AKDN entities in Canada .133Table 5-5 National Council and Boards in Tanzania .156Table 5-6 Key AKDN entities in Tanzania .170-171Table 5-7 Ismaili Community Utilization of AKDN Programs and .186-188Services in TanzaniaTable 6-8 Comparison of Key Themes - Canada and Tanzania 215-221viii

ABBREVIATIONSAKAMAga Khan Agency for MicrofinanceAKDNAga Khan Development NetworkAKESAga Khan Education ServicesAKES,TAga Khan Education Services, TanzaniaAKFAga Khan FoundationAKFCAga Khan Foundation CanadaAKF,TAga Khan Foundation TanzaniaAKF, EAAga Khan Foundation, East AfricaAKFEDAga Khan Fund for Economic DevelopmentAKHSAga Khan Health ServicesAKHS,TAga Khan Health Services TanzaniaAKPBSAga Khan Planning and Building ServicesAKRSPAga Khan Rural Support ProgramAKTCAga Khan Trust For CultureAKUAga Khan UniversityAKU-IEDAga Khan University Institute for Educational DevelopmentAKU-IED-EA Aga Khan University Institute for Educational Development, East AfricaANSAdvanced Nursing StudiesCABConciliation and Arbitration BoardCIDACanadian International Development AgencyCFCNational Council for Canadaix

DFIDDepartment for International Development (United Kingdom)DIIDelegation of the Ismaili ImamatDJIDepartment of Jamati InstitutionsEAUEast African UnionEPBEconomic Planning BoardFBOFaith Based OrganizationFOCUSFocus Humanitarian AssistanceGCPGlobal Centre for PluralismGRBGrants and Review BoardHHHis Highness the Aga KhanIISThe Institute of Ismaili StudiesIMFInternational Monetary FundIPSIndustrial Promotion ServicesISMCThe Institute for the Study of Muslim CivilisationsITREBIsmaili Tariqah and Religious Education BoardLIFLeaders International ForumNEBNational Education BoardNHBNational Health BoardOECDOrganization for Economic Cooperation and DevelopmentPGMEPost Graduate Medical EducationSWBSocial Welfare BoardSWDSocial Welfare DepartmentTKNTime and Knowledge Nazanax

TPSTourism Promotion ServicesUSAIDThe United States Agency for International DevelopmentUCAUniversity of Central AsiaWFDDWorld Faiths Development DialogueYWCAYoung Women’s Christian AssociationYSBYouth and Sports Boardxi

CHAPTER 1: INTRODUCTION AND THEORETICAL FRAMEWORKDissertation OverviewThis dissertation focuses on the limitations of welfare state theory and seeks tobroaden our definition of welfare, the rationale for welfare, and expand our understandingof the sites where welfare production can occur. The usual focus tends to be on the “statemarket nexus” as purveyors of welfare and on states within the OECD (Davis, 2001). Inaddition, there is an inclination to examine the various sources of welfare (i.e., state,market and to a lesser extent civil society/third sector, family, community) as silos(Evers, 2005) instead of a complex set of interconnections that may coexist. My researchwill draw on literature from welfare state theory, state civil society, scale, andtransnational networks. The intersection of these bodies of literature will provide anuanced theoretical lens to examine the sites and levels of welfare production. The mainquestion that forms the basis of this dissertation is: How are we to understand the role inwelfare provision of an evolving trans-state, or perhaps international non-state cluster ofinstitutions that have their origins and owe their existence to a religious faith?I began this dissertation with a focus on the role of community in welfareproduction, specifically the Ismaili community, a branch of the Shia Muslim tradition thatcomes together based on their allegiance to a living Imam. The community has in placecommunal welfare structures, and links to the broader initiatives of the Aga Khan1

Development Network (AKDN), a non-denominational development group of agencies.The role of the community in welfare production and issues of reciprocity and socialobligation was at the forefront. However, it became clear that within the Ismailicommunity the Imam plays the dominant role in determining the strategic vision anddirecting resources. There is a high level of deference because of the spiritual link, so theauthority of the Imam is not easily questioned. To some extent, donation driven welfare,and voluntary service linked to the Imam may supplant community reciprocity andobligation. Also, levels of engagement within the Ismaili community (Dossa, 1985) anddifferences in socio-economic status may affect the willingness to engage in communitylevel welfare production.Although the Ismaili context may seem like an example of “community” basedwelfare production, as my research progressed, it became clear that segmenting ideas ofcommunity, civil society, state, and market would lead to a limited understanding ofwelfare production. So I needed to explore a more complex set of interactions wherebythe Ismaili Imamat, Ismaili community institutions and AKDN (in a developed anddeveloping world context at local, national, regional, and international levels) are anexample of a hybrid configuration. The theory section will unpack hybridity (Molina,2009; Evers, 2005) in more detail. The various components in the Ismaili contextexemplify characteristics of state (i.e., Ismaili Imamat - the office of the Imam, theIsmaili Constitution, AKDN interaction and agreements with government); market(economic component of AKDN – for profit/surplus generation – i.e., insurance, banks,tourism etc.); civil- society (social component – i.e., not for profit of AKDN); community(Ismaili Council structure and Institutions). This vivid example of the Ismaili Muslim2

community's internal structure of welfare production as well as the broader institutions ofAKDN and its interaction with market, state, and civil society will provide a rich basisfor understanding the complex interactions in which welfare production occurs.The issue of how individuals meet their welfare needs and whether provisions arepurchased, provided regardless of level of engagement in the market, targeted to a certainsegment of the population, or a combination of approaches, is central when examiningissues of welfare. How a society decides to address these issues has usually been thepurview of the state with links to the market. Other segments like community, faith-basedorganizations and civil society have been examined, but to a lesser extent. The rationalefor welfare and who has access to provisions needs consideration. For example, areindividuals in a society eligible for welfare because they have a right, whereby allcitizens are in some way guaranteed a certain level of welfare? Here, one could argue thatan environment is created where there is a level of equality and individuals feel a sense ofsolidarity. This could possibly diminish resentment regarding who is receiving welfareand issues of dignity and feelings of stigma may be minimized. Another approach towelfare and who should receive it, is one where eligibility is based on means (i.e., meanstesting) (Esping-Anderson, 1990). This would entail specifying a criterion that wouldmake an individual or family eligible for a particular welfare provision. This mechanismfocuses on an obligation that government, or civil society organizations, have to care fora certain segment of the population that is unable to meet its welfare needs in a marketdriven environment. In this formulation, the state or other service provision may betenuous because there is no right to welfare per se. Furthermore, it could create anenvironment where individuals who are achieving within the market context do not see3

the need or feel a responsibility to provide resources for individuals who cannot securetheir own welfare needs.The key areas of focus in this dissertation are the rationale for welfare, the sites ofwelfare production, and the accessibility of welfare provision. Also, the push and pullbetween aspects of self-reliance and independence with a more rights based approach towelfare is examined. In addition, by re-examining the assumption of state primacy, itallows for the consideration of transnational and regional approaches to welfare (Gough,2004; Gough, 2001; Deacon, 2003). This dissertation highlights that the usual conceptionof welfare tends to be state-market centric (Davis, 2001), and although there have beenextensions to include civil society and the community levels to varying degrees, the modeof analysis is still a segmented approach (Evers, 2005). Research questions are oftenframed as what does the state, market, civil society or community do regarding welfare?However, in doing so, one misses the potential for a logic of hybridity that combineselements of state, market, civil society and community simultaneously (Molina, 2009;Evers, 2005). This idea of hybridity focuses attention on the potential for engagementthat is context specific and may enhance the capacity for co-production of welfare. Thecapacity to adjust one's logic may allow for a broader base for engagement and in turn, amore comprehensive solution for welfare. Nonetheless, regardless of the rationale forwelfare, or decisions about implementation, vulnerabilities can still exist. This makes themitigation of potential vulnerabilities an ongoing process. The potential for hybridity inengagement of welfare production as well as areas of continued vulnerability are aptlydemonstrated in the analysis of the Ismaili Imamat, Ismaili community institutions andAKDN case studies.4

Method and OutlineMy method is a case study approach using the example of the Ismaili Imamat,Ismaili community Institutions and AKDN. These include an evolving international nonstate cluster of institutions that are directed by the Imamat level. In this context, the Imamtakes on the obligation of welfare with Ismailis giving their allegiance to the Imam andrendering service for implementation. Also, the focus is on fostering an ethic of selfreliance and independence at the community level and within the broader context ofAKDN. The scope of Imamat activities span international, regional, national, andcommunity levels.I will provide background information of the Ismaili conception of welfare byfocusing on the period of 1905-2010 in Ismaili history. This time period will provide asense of the evolution of both communal and broader based initiatives. Since the Ismailicommunity is dispersed over twenty-five countries, there was a need to narrow the focusfor the purpose of this dissertation. I am utilizing a two-country approach, whereby theIsmaili case is examined in a developed and developing world context. It allows for anexamination of the Ismaili community in different contexts and how this affectscommunity structures, connections with the state and implications for individuals that arevulnerable. I decided to focus my analysis on Canada and Tanzania because of previousresearch examining the Ismaili community in both these countries (Matthews, 2007;Kaiser, 1996; Kaiser, 1995; Kaiser, 1994; Dossa, 1985; Nanji, 1974 among others). Thiswill provide an opportunity to build on previous research. Also, Ismailis have migrated toCanada from East Africa since the 1960's, and the Canadian International DevelopmentAgency (CIDA) has funded projects led by the Aga Khan Foundation Canada (AKFC) in5

Tanzania. Also, it allows for a comparison of how the Ismaili community Institutions(i.e., Council and Boards) and formalized Institutions (i.e., AKDN) engage in welfareproduction in each country.As discussed, the focus of mainstream welfare state literature is on thepredominance of the national level in understanding welfare production, and this has itslimitations when we consider the growing importance of supra-national levels (EuropeanUnion, IMF, World Bank and other international organizations) as well as sub-nationallevels, as more forms of welfare services are decentralized (Davis, 2001). This brings tothe forefront the methodological importance of understanding scale when examiningwelfare production. In essence, understanding scale provides an opportunity to explorehow relations are “construed” and “contested” at the global, national, regional, local, andcommunity levels (Mahon, 2003). It allows one to examine the potential for multiple andoverlapping sites of welfare production as well as new points of contact andcollaboration. As noted by Mahon (2003, p. 2):Contemporary developments, however, throw into question the utility of asingular focus on the national relative to the supra- and the sub-nationalscales. Welfare regimes are thus deeply implicated in a (complex andcontested) process of “rescaling” [ ].This insight is important when examining the role of “hybridity” in understandingwelfare production as it forces one not to assume that a particular “logic” (Evers, 2005)should be privileged. Many configurations are possible in welfare production without theassumption that if welfare is produced at a particular site it necessitates a certain logic.This allows for the possibility of collaboration and co-production on multiple fronts.Although Peck (2002) acknowledges the importance of scale and scale relations,he points to the importance of understanding these relationships within the context of6

institutions and a politically mediated environment. For example, in welfare/workfaretransition, he notes that the nation-state cannot be taken out of the picture whileprivileging the local and global scales. Rather, the state can take on managerial and“orchestration” roles in various policy environments (Peck, 2002). However, as withscale and not conceiving of hierarchies as mutually exclusive (Mahon, 2006), it isimportant not to limit the managerial and orchestration roles in various policy arenas tothe state. This allows for the potential of a mixed logic configuration that is notnecessarily the state but may act as a lynchpin for welfare production. Thiscomprehensive understanding of scale and hybridity allows for the possibility of amethodologically innovative way of thinking when it comes to welfare policy design anddelivery.The data necessary to tackle the questions posed included a combination ofpublished material and interviews. The published sources include scholarly works,AKDN reports and publications, websites, newspaper and magazine profiles. I conductedinterviews with thirty-eight individuals. These individuals were engaged in thegovernance and management of the relevant AKDN institutions as well as seniormembers of the National Council, Boards and Portfolios of the Ismaili community. Asthe focus of this dissertation was on the institutions themselves, interviewees were chosenbased on their position in the relevant institutions. Some interviewees in the AKDNcomponents were found directly through published reports while other individuals werecontacted after receiving their contact information from those already interviewed.Interviewees for the community institutions were found by contacting the executivelevels of the National Councils to explain the purpose of the study and then the contact7

information for the relevant Boards and Portfolios was provided. These individuals werethen contacted to determine their willingness to participate. The data for this studyincluded open-ended and semi-structured interviews using a combination of in-personand telephone interviews depending on the availability and location of the participant. Inperson interviews were conducted in Ottawa, Toronto, Nairobi, Kenya and Dar esSalaam, Tanzania. Telephone interviews were conducted with individuals in Geneva,those unavailable during my research visit to Tanzania, and individuals in other Canadiancities. The interviews were conducted in 2010. The interviews were approximately onehour in length. Interviews were tape recorded and transcribed when participants agreed,and in other cases only written notes were taken.As part of the consent process, interviewees were informed that they coulddecline to answer any question and were given the option for responses to be nonattributable. This was in an effort to provide a space for reflection given the potentiallysensitive nature of questions around issues of welfare in a community that prides itself onself-reliance and independence. Thus, I wanted to ensure an opportunity for individuals toshare information in a comprehensive way. However, if responses were specificallyidentified some individuals might have felt uncomfortable in doing so. The participantswere also given the contact information of my supervisor and the University ethics Chairif they had any concerns or comments. The intention was to create an environment thatwould not only be beneficial for me as a researcher but also for the participants. Severalinterviewees commented that they were grateful for the o

AKFED Aga Khan Fund for Economic Development AKHS Aga Khan Health Services AKHS,T Aga Khan Health Services Tanzania AKPBS Aga Khan Planning and Building Services AKRSP Aga Khan Rural Support Program AKTC Aga Khan Trust For Culture AKU Aga Khan University AKU-IED Aga Khan University Institute for Educational Development .

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