Wireless-G Router WGR614v10 Setup Manual
Wireless-G RouterWGR614v10 SetupManualNETGEAR, Inc.350 E. Plumeria DriveSan Jose, CA 95134 USADecember 2009208-10540-01v1.1
2009 by NETGEAR, Inc. All rights reserved.TrademarksNETGEAR and the NETGEAR logo are trademarks of NETGEAR. Inc. Microsoft, Windows, and Windows NT areregistered trademarks of Microsoft Corporation. Wi-Fi Protected Setup is a trademark of the Wi-Fi Alliance. Other brandand product names are registered trademarks or trademarks of their respective holders.Statement of ConditionsIn the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right tomake changes to the products described in this document without notice.NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuitlayout(s) described herein.ii
ContentsWireless-G Router WGR614v10 Setup ManualGetting to Know Your Wireless Router. 1Unpacking Your New Router . 1Hardware Features . 2Front Panel . 2Back Panel . 4Side Panel . 4Router Label . 5Positioning Your Wireless Router . 5Installing Your Wireless Router . 6Updating Your Router Firmware . 7Installing Your Router Using the Smart Wizard . 8Using the Smart Wizard . 8Accessing Your Router After Installation . 10Manually Installing Your Router . 11Connecting Your Wireless Router . 12Verifying Your Connection . 15Setting Up Your Router for Internet Access . 16Configuring Your Wireless Network. 20Setting Your SSID and Wireless Security . 21Using Push 'N' Connect (WPS) to Configure Your Wireless Network .22Troubleshooting. 25Basic Setup Checklist . 25Checking Basic Router Functions . 26Troubleshooting Login Problems . 28Checking the Internet Service Connection . 29iii
Obtaining an Internet IP Address . 29Troubleshooting PPPoE . 30Troubleshooting Internet Browsing . 31Using the Ping Utility to Troubleshoot . 31Testing the Path from Your Computer to Your Router . 31Testing the Path from a Computer to the Internet . 32Technical Specifications . 33Default Configuration Settings . 33Restoring the Default Password and Configuration Settings . 35Related Documents . 36Registration and Certifications. 37iv
Getting to Know Your Wireless RouterCongratulations on your purchase of a NETGEAR high-speed wireless router, the Wireless-GRouter Model WGR614v10.Before you begin installing your router, check the package contents (see “Unpacking Your NewRouter” on page 1). Become familiar with the front and back panels of your router—especially thestatus lights—and the important information on the router label (see “Hardware Features” onpage 2). Then, read the section on “Positioning Your Wireless Router” on page 5 to ensure thatyou have selected the best location to install your router.Unpacking Your New RouterYour product package should contain the following items: The Wireless-G Router An AC power adapter (varies by region) A yellow Ethernet cable NETGEAR Installation Guide The Resource CD, which includes:–The Smart Wizard Installation Assistant (Autorun.exe)–A PDF version of this manual–A link to the online User ManualA link to the online User Manual is also available from the router interface,after the router is installed. Click Documentation on the main menu.If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep thecarton, including the original packing materials, in case you need to return the product for repair.Getting to Know Your Wireless Router1
To prepare your router for installation:1. Carefully peel off any protective film covering the sides of your router.2. Place your router in a suitable area for installation (near an AC power outlet and accessible tothe Ethernet cables for your wired computers).Hardware FeaturesBefore you install and connect your router, take a moment to become familiar with the front andback panels of the router—especially the status lights on the front panel.Front PanelThe router front panel, shown in Figure 1, contains status lights. (For more information oninterpreting the status lights, see “Verifying Your Connection” on page 15 and “Checking BasicRouter Functions” on page 26.)12345Figure 1Getting to Know Your Wireless Router2
You can use the status lights to verify various conditions.Table 1.Status Light DescriptionsLabel1. Power2. Push 'N'Connect3. Internet4. WirelessActivityDescriptionSolid AmberThe router is performing the power-on self-test diagnostic.Solid GreenThe power is on and the router is ready.Blinking AmberA software update is in progress.Blinking GreenFirmware is corrupted. See “Checking Basic Router Functions” onpage 26 for instructions on restoring your router firmware.OffPower is not being supplied to the routerSolid GreenIndicates that wireless security is enabled.Blinking GreenA WPS-capable device is connecting to or managing the router.OffNo WPS connection exists.Solid AmberThe Internet port is connected, but no IP address has been acquired.Solid GreenThe wireless router has acquired an Internet address.BlinkingData is being communicated through the Internet port.OffNo Ethernet cable is connected to the modem.Solid BlueThe wireless interface is enabled.Blinking BlueData is being communicated over the wireless network.OffThe wireless interface is turned off.Solid GreenThe local port is connected to a 100 Mbps device.Blinking GreenData is being transmitted at 100 Mbps.5. LANSolid Amber(Ports 1–4)Blinking AmberOffGetting to Know Your Wireless RouterThe local port is connected to a 10 Mbps device.Data is being transmitted at 10 Mbps.No link is detected on this port.3
Back PanelThe router back panel, shown in Figure 2, contains port connections.12345Figure 2Viewed from left to right, the rear panel contains the following elements:1. Restore factory settings button. Press for approximately 5 seconds to reset the router to thefactory default settings.2. Four Local Area Network (LAN) 10/100 Mbps Ethernet ports for connecting the router toyour local computers3. Internet/Wide Area Network (WAN) Ethernet port for connecting the router to a cable or DSLmodem.4. Power on/off push-button.5. AC power adapter outlet for connecting the power adapter.Side PanelThe router side panel is shown in Figure 3.12Figure 3Getting to Know Your Wireless Router4
1. WPS button – Turns on Push ‘N’ Connect (WPS). When Push ‘N’ Connect is active andready to add a wireless client through WPS, the Push ‘N’ Connect LED on the front of thewireless router is blinking. See “Push 'N' Connect” on page 3.2. Wireless On/Off button – Turns the Wireless network on and off. When the Wireless networkis enabled, the Wireless LED on the front of the router is solid blue. See “Wireless” on page 3.Router LabelThe label on the bottom of the wireless router shows the router’s MAC address, serial number,security PIN, and factory default login information.The ports on the router are color-coded to distinguish your Internet port from the other four portsthat connect to the wired computer(s) on your Local Area Network (LAN).Figure 4Positioning Your Wireless RouterThe wireless router lets you access your network from virtually anywhere within the operatingrange of your wireless network. However, the operating distance or range of your wirelessconnection can vary significantly depending on the physical placement of your router. Forexample, the thickness and number of walls the wireless signal must pass through might limit therange. For best results, place your router: Near the center of the area where your computers and other devices will operate, preferablywithin line of sight to your wireless devices.Getting to Know Your Wireless Router5
Accessible to an AC power outlet and near Ethernet cables for wired computers. In an elevated location such as a high shelf, keeping the number of walls and ceilings betweenthe wireless router and your other devices to a minimum. Away from electrical devices which are potential sources of interference, such as ceiling fans,home security systems, microwaves, or the base for a cordless phone. Away from any large metal surfaces, such as a solid metal door or aluminum studs. Largeexpanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, andconcrete can also affect your wireless signal.Failure to follow these guidelines can result in significant performance degradationor an inability to wirelessly connect to the Internet.Installing Your Wireless RouterTo help you set up your router and get on the Internet quickly, the Resource CD contains a SmartWizard Installation Assistant. The Installation Assistant walks you through the steps required toconnect your router, modem, and computer(s); configure your wireless settings; and enablewireless security for your network. When you have finished, you will be Internet ready!NETGEAR does not recommend or support adding a NETGEAR router behindanother router, or replacing a gateway with a NETGEAR router.If you have a Linux system, you need to use the manual installation method (see“Manually Installing Your Router” on page 11).You can set up your wireless router using one of two methods: Smart Wizard Setup: The Smart Wizard Installation Assistant setup is available on yourResource CD. See “Installing Your Router Using the Smart Wizard” on page 8 to use theSmart Wizard Installation Assistant.Getting to Know Your Wireless Router6
This is the easiest option. The wizard guides you through the setup process. It automates manyof the steps and verifies that the steps have been successfully completed.Before running the Smart Wizard Installation Assistant on a corporatecomputer to set up your home router, check with your company’s networksupport staff. Corporate network settings or Virtual Private Network (VPN)client software might conflict with the default settings of a home router. Ifyou are unsure about whether there might be a conflict, use a differentcomputer. Manual Setup: If you cannot or prefer not to use the Smart Wizard Installation Assistant, see“Manually Installing Your Router” on page 11. For example, if you are using a Linuxoperating system or are technically knowledgeable, select this option. If you choose to use thisoption and install your router manually, for best results, install and set up your router in thisorder:1. Install and connect your wireless router to your network (see “Connecting Your WirelessRouter” on page 12).2. Set up your wireless router for Internet access (see “Setting Up Your Router for InternetAccess” on page 16).3. Configure your wireless network and select wireless security settings to protect yourwireless network (see “Configuring Your Wireless Network” on page 20).Updating Your Router FirmwareNETGEAR is always improving the operability and features included with your router. To make iteasy for you to receive the best, most up-to-date features of your router, NETGEAR provides avariety of methods for updating your product. The Smart Wizard Installation Assistant lets you check for and install updates as part of thesetup activity (see “Using the Smart Wizard” on page 8). The router includes an update feature that lets you check for and install updates. You must login to the router to use this feature see “Setting Up Your Router for Internet Access” onpage 16, or the online User Manual).Getting to Know Your Wireless Router7
Installing Your RouterUsing the Smart WizardThe Smart Wizard setup procedure should take about 15 minutes to complete. Before using theSmart Wizard, ensure that: You are using a Mac or a PC with Windows 7, Windows Vista, Windows 2000 or WindowsXP, with a wired Ethernet connection, not a wireless connection. You have an Internet service connection through an Internet Service Provider (ISP). You have the configuration information provided by your ISP.Using the Smart WizardThe NETGEAR Smart Wizard takes you through the procedure to connect your router, modem,and computer(s). It then helps you to configure your wireless settings and enable wireless securityfor your network. The Smart Wizard guides you through the setup process by automating many ofthe steps. At each step in the setup process, the Smart Wizard checks to ensure that the steps youperform are successfully completed.To set up your router using the Smart Wizard:1. Insert the Resource CD into your Mac or PC. The CD will automatically start and detect thelanguage you are using. Select a different language option, if you prefer.If the CD does not automatically start, browse the CD and double-click on.2. In the CD’s menu, start the Smart Wizard: For Windows users, click Setup. For Mac users, double click MacWizard.3. When the Smart Wizard prompts you about updates, click Yes to check for updates for yourrouter, or No, to update later (for more information, see “Setting Up Your Router for InternetAccess” on page 16, or the online User Manual).Installing Your Router Using the Smart Wizard8
4. Follow the remaining instructions and prompts.The Smart Wizard guides you through installing your router, connecting your router to theInternet, configuring your wireless network settings, and selecting the optimum securityprotection for your network. If you choose not to select a security option during installation,you can always access the router’s user interface later to select a security option (see“Configuring Your Wireless Network” on page 20).To ensure optimum performance of your high-speed wireless router, thewireless adapter card for each computer in your network should support thesame technology as your router. For more information, see the online UserManual.At the close of installation, the Smart Wizard places a router setup file file on your computer’sdesktop so that you can view the router settings. For Windows users, the file is Router Setup.html For Mac users, the file is Router Setup.pdfThe Smart Wizard also places the Router Loginthe router’s main menu.shortcut on the desktop for you to accessYou are now connected to the Internet.Figure 5To set up additional wireless computers in your network to access the router and connect to theInternet, see “Configuring Your Wireless Network” on page 20.Installing Your Router Using the Smart Wizard9
Accessing Your Router After InstallationThe Smart Wizard only appears when you first install the router or when the router is in its factorydefault state (for example, if you have reset the router to its default factory settings). If you want tochange the settings after installing and configuring your router using the Smart Wizard, you mustopen a browser window and log in to the router. You will also be prompted to check for new routerfirmware. For more information, see “Configuring Your Wireless Network” on page 20.Installing Your Router Using the Smart Wizard10
Manually Installing Your RouterBefore installing and connecting your router manually, review the list below and make sure thatyou have all of the necessary information.Use the procedures in this topic if you are an advanced or Linux user. Internet service connection through an Internet Service Provider (ISP).The configuration information your ISP gave you. Depending on how your Internet accountwas set up, you might need the following information to set up your wireless router and accessthe Internet:–Host and domain name–Internet login name and password (frequently an email address and password)–Domain Name Server (DNS) addresses–Fixed or static IP addressYour ISP should have provided you with all the information needed to connect to the Internet.If you cannot locate this information, ask your ISP. If you have cable modem service, make sure that you are using the same computer on whichyou first set up your Internet account.If you have not already done so: Check the package contents of your router to ensure that it is complete (see “Unpacking YourNew Router” on page 1). Select an optimum location for your wireless router after reviewing the guidelines presented in“Positioning Your Wireless Router” on page 5.Manually Installing Your Router11
Connecting Your Wireless RouterBefore you install your wireless router, make sure that the Internet Protocol (TCP/IP) Propertysettings on your computer are set to “automatically obtain an IP address” using DHCP and “ObtainDNS server address automatically.” You can check these settings by looking at the TCP/IPProperties of your Internal Network Connections, which are accessible through the Control Panelof your computer. If you are unsure about this, refer to the documentation for your computer or seethe link to TCP/IP Addressing in “Related Documents” on page 36.If you are replacing an existing router, disconnect it completely from your network and set it asidebefore starting to install your new router. Then, skip to step 5 in the following procedureNETGEAR does not recommend or support adding a NETGEAR router behindanother router, or replacing a gateway with a NETGEAR router.To connect the wireless router, the co
December 2009 208-10540-01 v1.1 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA Wireless-G Router WGR614v10 Setup Manual
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