GOVERNMENT OF TAMIL NADU Tamil Nadu E-Governance Agency . - MediaNama
GOVERNMENT OF TAMIL NADUTamil Nadu e-Governance AgencyRequest for ProposalSelection of System Integration Partner for TNeGA to develop and deploy StateFamily Database (SFDB), Data Integration and Exchange Platform forGovernment of Tamil NaduTender Ref No: TNeGA/OT/SFDB /2020-21Tamil Nadu e-Governance Agency807,2 Floor, PT Lee Chengalvarayan Naicker BuildingAnna Salai, Chennai - 600 002.Tel No: 91-44-40164907Email: tenders.tnega@tn.gov.in , mngr1tnega@tn.gov.inWebsite: www.tnega.tn.gov.inndImportant NoticeThis Tender (RFP) process is governed by The Tamil Nadu Transparency in Tenders Act 1998 and TheTamil Nadu Transparency in Tenders Rules 2000 as amended from time to time.In case of any conflict between the terms and conditions in the tender document and the Tamil NaduTransparency in Tenders Act 1998 and The Tamil Nadu Transparency in Tenders Rules 2000, the Actand Rules shall prevail.
RFP for development and deployment of SFDB PlatformLetter of UndertakingToChief Executive Officer,Tamil Nadu e-Governance Agency (TNeGA),807, 2nd floor, P.T.Lee.Chengalvarayan Naicker Maaligai,Anna Salai, Chennai - 600 002.Sir,Sub:Undertaking for participating in Selection of System Integration Partner for TNeGA to developand deploy State Family Database (SFDB), Data Integration and Exchange Platform for Governmentof Tamil Nadu -RegRef:Tender Ref: TNeGA/OT/SFDB/2020-21I/We do hereby submit my/our bid for the Selection of System Integration Partner for TNeGA todevelop and deploy State Family Database (SFDB), Data Integration and Exchange Platform forGovernment of Tamil Nadu in accordance with the Terms and Conditions of this RFP.I/We have examined the details of the tender document (RFP) and have carefully noted the conditionsof contract and the specification with all the stipulations of which I/We agree to comply. I/We herebyundertake to complete the assigned tasks as Selection of System Integration Partner for TNeGA todevelop and deploy State Family Database (SFDB), Data Integration and Exchange Platform forGovernment of Tamil Nadu at the places mentioned in the specification of all the articles within as perRFP & tender schedule from the date of communication of acceptance of my/our tender.Page 2
RFP for development and deployment of SFDB PlatformI/We further agree that the acceptance of this tender shall result in a valid and concluded contractbinding on me/us the terms whereof shall be taken to be those mentioned in the form of agreementhere to annexed notwithstanding the non-execution of the said agreement.I/We hereby declare that I/We agree to do the various acts, deeds and things referred to hereinincluding the condition relating to non-withdrawal of this tender above set out in consideration of theTNeGA and considering this my/our tender.I/We ---------------- hereby confirm that our Company was notblacklisted by any State Government/ Central Government/ Public Sector Undertakings during the lastthree years. We also hereby confirm that our EMD/SD was not forfeited by any State Government /Central Government / Public Sector Undertakings during the last three years due to our nonperformance, non-compliance with the tender conditions etc.I/We ---------------- hereby confirm that our Company has notfiled for bankruptcy during the last three years.I/We ---------------- hereby confirm that our Company has notviolated / infringed on any Indian or foreign trademark, patent, registered design or other intellectualproperty rights any time anywhere in India.I/We . shall not sub-contract any works to any contractor from a country which sharesa land border with India unless such contractor is registered with the Competent Authority.I/We . have read the clause regarding restrictions on procurement from a bidder ofa country which shares a land border with India, as per Government of Tamil Nadu G.O.Ms.No.343,Finance (Salaries) department, dated 18.9.2020; I certify that this bidder is not from such a country or,if from such a country, has been registered with the Competent Authority. I certify that this bidderfulfils all requirements in this regard and is eligible to be considered.I/We ------------- hereby declare that all the particulars furnishedby us in this Tender are true to the best of my/our knowledge and we understand and accept that if atPage 3
RFP for development and deployment of SFDB Platformany stage, the information furnished is found to be incorrect or false, we are liable for disqualificationfrom this tender and also are liable for any penal action that may arise due to the above.I/We certify that we are liable and responsible for any disputes arising out ofIntellectual Property Rights.I/We certify that I/we shall not form any new consortium other than with thepartner declared at the time of bid submission, with other firms/ organizations/agencies/ companiesfor carrying out the tasks specified in this RFP.In case of violation of any of the conditions above, I/We .understand that I/We are liableto be blacklisted by TNeGA/Government of Tamil Nadu for a period of three years.Note:a) Declaration in the company’s letter head should be submitted as per format given aboveb) If the bidding firm has been blacklisted by any State Government/ Central Government/ PublicSector Undertakings earlier, then the details should be provided.Page 4
RFP for development and deployment of SFDB Platform1 Table of Contents1Introduction . 111.12345Tamil Nadu e-Governance Agency . 11Tender Schedule and Data Sheets . 12General Instructions . 143.1General . 143.2Clarifications to the RFP . 143.3Amendments to the Tender . 153.4Language of the Bid . 153.5Bid Currency . 163.6Contacting Tender Inviting Authority. 163.7Force Majeure . 163.8Arbitration . 16Minimum Eligibility Criteria (MEC) & Technical Evaluation System (TES). 174.1Consortium of Bidders . 174.2Minimum Eligibility Criteria (MEC) . 184.3Technical Evaluation System (TES) . 214.4Final Evaluation of Bid . 29Bid Preparation and Submission. 315.1Cost of Bidding . 315.2Earnest Money Deposit (EMD) . 315.3Letter of Authorization . 315.4Two Part Bidding . 315.4.1Technical Bid . 325.4.2Financial Bid (Price Bid Form) . 32Page 5
RFP for development and deployment of SFDB Platform5.4.367Details of the Documentary proofs to be uploaded in portal . 345.5Bid closing date and time . 365.6Online Submission of Bids - https://tntenders.gov.in. 36Tender Opening and Evaluation . 366.1Technical Bid Opening . 366.2Tender Validity . 376.3Initial Scrutiny. 376.4Clarifications . 376.5Tender Evaluation . 386.5.1Suppression of facts and misleading information . 386.5.2Technical Bid Evaluation . 386.5.3Financial bid evaluation . 396.6Negotiations . 396.7Award of Contract (through https://tntenders.gov.in) . 396.8TNeGA reserves the right to:. 39Execution of Contract . 407.1Acceptance/Rejection of the Tender . 407.2Letter of Acceptance (LOA) . 407.3Payment of Security Deposit (SD) . 407.4Execution of Contract . 407.5Release of Work Order . 417.6Refund of EMD . 417.7Release of SD . 417.8Forfeiture of EMD and SD . 42Page 6
RFP for development and deployment of SFDB Platform7.9Termination of Contract . 427.9.1Termination for default . 427.9.2Termination for Insolvency . 427.9.3Termination for Convenience . 437.10 Single point of contact and Project Lead . 437.11 Liquidated Damages (LD) . 437.12 Penalty for Non-Fulfillment of Tender . 447.13 Other Conditions . 447.14 Arbitration and Jurisdiction . 4489The State Family Database (SFDB) Platform . 45Proposed Scope of Work . 479.1SFDB Core Database . 499.2Participating and Certified Databases . 499.3Master data and third-party databases . 499.4SFDB internal SDK, APIs and services . 509.4.1Database ingestion framework . 509.4.2Data enrichment services . 519.4.3Makkal ID assignment services . 519.4.4Language services - Tamil . 529.4.5Data quality framework . 529.4.6Certification of participating Database . 539.4.7Search Services . 539.4.8Application and User Activity. 549.4.9Audit & History Services . 54Page 7
RFP for development and deployment of SFDB Platform9.5SFDB External APIs . 549.5.1Authentication Services . 559.5.2Consent Management Services . 559.5.3GIS integration Services . 559.5.4Data services . 559.6SFDB - Makkal Portal . 569.6.1Resident self-service . 569.6.2Citizen Consent Management (CCM) Portal/App . 579.7SFDB – Backoffice Portal . 579.7.1SFDB Department portal . 579.7.2SFDB Validate and update . 589.7.3SFDB Management portal . 589.8Dashboards and Reports . 599.9Interactive Analytics Platform . 599.10 Integration with Predictive service platform and Blockchain Backbone . 599.11 Stakeholders and users of the SFDB Platform . 6010Scope of implementation and deliverables . 6110.1 Agile development and continuous improvement . 6211Development and support team on-premises . 6211.1 Teams on-premises . 6211.2 Workspace for the teams deployed at TNeGA . 6211.3 Separation or replacements within the support team . 6311.4 Support team profiles for continuous improvement and handling changes . 6312Key application and Design principles . 6712.1 Proposed system . 69Page 8
RFP for development and deployment of SFDB Platform12.2 Application Components . 6912.3 Use of Proprietary and Third-party software . 6912.4 Data Principles. 7012.5 Requirements on Adherence to Standards . 7112.6 Compliance with UIDAI . 7312.7 Compliance with Data protection bill . 7312.8 Compliance with Open Standards . 7313Development methodology and approach . 7313.1 Application Study and Analysis of Requirements . 7313.2 Solution Design. 7413.3 Code Management . 7413.4 Application Development. 7413.5 Application Testing & User Acceptance Testing(UAT) . 7513.5.1Unit Testing . 7513.5.2Integration Testing . 7513.5.3Performance Testing/Load Testing . 7613.5.4UAT server Installation. 7613.5.5User Acceptance Testing (UAT) . 7613.6 Release Management. 7713.7 Capacity Building and Training . 7713.8 Software freezing . 7713.9 Rollout and Deployment . 7713.9.1Data Center and DR installation . 7713.10 IT Infrastructure . 78Page 9
RFP for development and deployment of SFDB Platform13.11 Implementation and Support . 7813.12 Software Change management . 7913.13 Software Documentation . 8013.14 Non-Functional Requirements . 8013.15 Security Audit . 8414Free Warranty and Operation & Maintenance. 8514.1 Duration of Free Warranty, Operations & Maintenance . 8514.2 Continuous improvement and support team during Free Warranty . 8514.3 Scope of work during Free Warranty, Operations and Maintenance. 8515Deliverables& Timelines . 8615.1 Milestone Deliverable Matrix. 8715.2 Implementation Timeline . 8816SLA Monitoring . 9016.1 Service Level Agreement for Software . 9016.2 Support team deployed for continuous improvement . 92171819202122Intellectual Property Rights (IPR) . 92Review and Monitoring. 92Exit Clause . 92Payment Terms . 93APPENDIX – I: Bank Guarantee Format . 96APPENDIX – II: Model Form of Contract . 98Page 10
RFP for development and deployment of SFDB Platform1 Introduction1.1 Tamil Nadu e-Governance AgencyTamil Nadu e-Governance Agency (TNeGA) is responsible for driving all technology initiatives for theGovernment of Tamil Nadu. Its primary aim is to develop low cost, technology enabled scalablesolutions to impact Governance in a significant way. It aims to create an inclusive, equitable, anduniversally accessible G2C service delivery mechanism for barrier free access to Governance. TNeGAoffers IT solutions and consultancy services to Government departments for their technology needs.Tamil Nadu e-Governance Agency has also established Centre of Excellence (CoE) in the emergingtechnologies and is functioning under the Information Technology Department, Government of TamilNadu.The Government of Tamil Nadu and its various departments have embraced computerization andautomation to conduct their day-to-day operations. Volumes of department data reside in differentdata platforms and technology stacks. The current data management architecture with multipleplatforms create challenges in delivering efficient, transparent and seamless delivery of services to theresidents of Tamil Nadu. The SFDB project, by enabling cross-department data harmonization andsynchronization, will not only streamline government service delivery, but also assist the policy makersin making the right decisions providing data-driven policy making support.TNeGA is inviting proposals from Companies who specialize in the domain of big data, open sourcetechnologies, data analytics, data warehousing, master data management solutions to develop anddeploy a data integration and exchange platform called SFDB. This platform will host the details of theState’s residents. Since the SFDB will be the single source of truth on all details with respect to thestate’s residents, the data hosted in the SFDB should be the most current, relevant, complete, logicallyconsistent and comprehensive that can be used by all the departments. Further functionalities for thisplatform like reporting and analytics should be built using open source technology as far possible.Page 11
RFP for development and deployment of SFDB Platform2 Tender Schedule and Data SheetsS.No.ActivityDescription and DetailsChief Executive Officer,Tamil Nadu e-Governance Agency,1TenderinvitingAuthority,Designation and Address807,2nd Floor, PT Lee Chengalvarayan NaickerBuilding, Anna Salai, Chennai - 600 002.Tel No: 91-44-40164907Request for Proposal for Selection of SystemIntegration Partner for TNeGA to develop anddeploy State Family Database (SFDB), Data2Name of the WorkIntegration and Exchange Platform for Governmentof Tamil Nadu (State-wide Tamil Nadu DataIntegration Platform which would enable allGovernment departments to exchange data andsupport Government services)3Tender Reference Number4Earnest Money Deposit (EMD)TNeGA/OT/SFDB /2020-21Rs. 5,00,000/- (Rupees Five Lakhs only) should bepaid through online mode.55.5 Months (7.5 months of Development 125Contract Periodmonth Free Warranty 36 month O&M after freewarranty period)6Page 12Tender DocumentThe Tender document can be downloaded fromthe URL
RFP for development and deployment of SFDB tn.gov.inhttp://www.tenders.tn.gov.ine-Submission through https://tntenders.gov.inand7Mode of Submissionthe Bids cannot be submitted after the due dateand time.On 17.02.2021 @ 11.30 Hrs. Pre-bid meeting isscheduled online through Video Conference and8Date and Place of Pre-bid Meetingthe link for the VC is given below.https://tnega.webex.com/tnega/j.php?MTID meforBidSubmissionDate, Time and Place of Opening ofTechnical BidDate, Time and Place of Opening ofFinancial BidOn 15.03.2021 upto 11.00 HrsOn 15.03.2021 @ 11.30 HrsPrice Bid Opening Date & Time will becommunicated to Technically Qualified BiddersOnlyNote:Neither the TNeGA nor their representatives are obligated to inform any bidders who have notqualified in any of the stages of bid process managementPage 13
RFP for development and deployment of SFDB Platform3 General Instructions3.1 Generala) The Bidders are requested to examine the instructions, terms and conditions and specificationsgiven in the Request for Proposal (RFP). Failure to furnish all required information in everyrespect will be at the Bidder's risk and may result in the rejection of bid.b) It will be imperative for each Bidder(s) to familiarize itself/ themselves with the prevailing legalsituations for the execution of contract. TNeGA shall not entertain any request for clarificationfrom the Bidder regarding such legal aspects of submission of the Bids.c) It will be the responsibility of the Bidder that all factors have been investigated and consideredwhile submitting the Bids and no claim whatsoever including those of financial adjustments tothe contract awarded under this tender will be entertained by TNeGA. Neither any timeschedule nor financial adjustments arising thereof shall be permitted on account of failure bythe Bidder to appraise themselves.d) The Bidder shall be deemed to have satisfied itself fully before Bidding as to the correctnessand sufficiency of its Bids for the contract and price quoted in the Bid to cover all obligationsunder this Tender.e) It must be clearly understood that the Terms and Conditions and specifications are intended tobe strictly enforced. No escalation of cost in the Tender by the Bidder will be permittedthroughout the pe
Selection of System Integration Partner for TNeGA to develop and deploy State Family Database (SFD ), Data Integration and Exchange Platform for Government of Tamil Nadu
GOVERNMENT OF TAMIL NADU 1993 (Printed under the authority of the Governor of Tamil Nadu by the Director of Stationery and Printing, Madras) GOVERNMENT OF TAMIL NADU LAW DEPARTMENT. THE TAMIL NADU PUBLIC HEALTH ACT, 1939. (TAMIL NADU ACT III OF 1939.) (As modified up to the 30th November 1993)
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of the Tamil Nadu Anatomy Act, 1951 (Tamil Nadu Act XVIII of 1951), the Governor of Tamil Nadu hereby declares the Government Karur Medical college Hospital, Karur to be a teaching medical institution for the purposes of the said Act. BEELA RAJESH, occasion of the Republic Day, 2019 to award the Home Secretary to Government. HOME DEPARTMENT (Sc)
20 TAMIL NADU GOVERNMENT GAzETTE [Part III—Sec. 1(a) NOTIfICATIONS by GOVERNMENT HOME DEPARTMENT Draft Amendments to the Tamil Nadu Motor Vehicles Rules [G.O. Ms. No. 112, Home (Tr.I), 14th February 2018.] No. SRO A-8/2018.—The following draft amendments to the Tamil Nadu Motor Vehicles Rules, 1989, which is
the Information Technology Department, Government of Tamil Nadu immediately. 3. Entities and Responsibilities 3.1. The Information Technology Department, Government of Tamil Nadu is the Nodal Department for IT Security of Tamil Nadu. The Information Technology Department will have the following roles with respect to Cyber Security :
for Tourism in Tamil Nadu Department of Tourism Tamil Nadu Tourism Complex 2, Wallajah Road, Chennai – 600 002, Tamil Nadu Telephone: 91-44-25333859 Email: tntourism.pmuadb@gmail.com Country : India
Tamil Nadu Slum Clearance Board, Chennai-5/ Tamil Nadu Housing Board, Chennai-35/ Tamil Nadu Police Housing Corporation, Chennai. All District Collectors. The Registrar of Co-operative Societies (Housing), Chennai. Copy to: Law/Finance/Public (SC/Special-A) Department, Chennai-9. The Secretary to Chief Minister, Chennai-9.
(1) In cases where the Tamil Nadu Government merely record the orders of Government of India regarding Fundamental Rules, it may be assumed theat the instructions issued by the Government of India will apply to Government servants under the rule-making control of Tamil Nadu Government.
