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IV14Organization15I. Organizational Structure17II. I nformation about Board of Directors andSupervisors, President, Vice Presidents,Department Heads and Managers of VariousBranches

Pursue Excellence, Trusted ForeverI. Organizational Structure(I) StructureThe Company is under the command of the Ministry of Transportation and Communications and hasan organizational structure as follows:1. The board of directors comprises eleven to fifteen members. In accordance with the law andthe Company's Articles of Incorporation, the board has the authority to make decisions for theCompany's operations while the Secretariat of Board of Directors is established to take charge ofall related administrative affairs.2. Three supervisors are elected pursuant to the law and the Company's Articles of Incorporation tooversee the financial and business operations.3. In conformity with the law, the Company's Articles of Incorporation, as well as decisions madeby the board of directors, the president is appointed to oversee the Company's operations andsupervise all staff and departments. Four vice presidents, two assistant presidents, and one chiefsecretary are assigned to assist the president. President's Office is set up, and to meet the businessneeds, multiple sections may further set up.4. The chief risk officer is responsible for overseeing risk management. The Office of Risk Managementis set up with one director. Multiple sections may further set up to meet the business needs.5. The chief compliance officer is responsible for overseeing the compliance to the law and otherlegal matters. Multiple sections may further set up to meet the business needs.6. T he governance officer is the top executive responsible for matters related to corporategovernance.7. The auditor general is appointed by the board of directors. The Department of Auditing (rightunder the command of the board) is responsible for conducting the Company's audits andreporting to the board as well as supervisors on a regular basis.8. The Strategic Planning Committee has one chairperson, a position that can be held concurrentlyby the president. The committee also consists of five vice chairpersons (one of whom works on afull-time basis) and several committee members.9. The Company also sets up the Department of Mail Business and Operations, the Department ofPhilately, the Department of Savings and Remittances, the Department of Life Insurance, theDepartment of Property Operations, the Department of Capital Operations, the Department ofHuman Resources, the Department of Civil Service Ethics, the Department of Accounting, theDepartment of Information Management, the Department of Occupational Safety and Health,the Department of Public Affairs, Postal Museum, and Office of Electronic Commerce.10. Nineteen post offices are designated as Responsibility Center Office to serve as administrativeand supervisory bodies, each forming an operational team with their subordinating branchoffices to meet the business needs.11. To meet the demand for mail business operations, a mail processing center is established in Taipeito coordinate mail processing operations and mail delivery network through a high-performanceautomatic system.2020 Annual Report of Chunghwa Post15

IVOrganization(II) Organization ChartRecord Date: 2021/01/16AuditorGeneralDepartment ofAuditingPresident's OfficeVicePresidentDepartment ofMail Business andOperationsDepartment ofPhilatelyVicePresidentVicePresident(Serving as al MuseumDepartmentof Savings andRemittancesDepartment ofLife InsuranceDepartment ofProperty OperationsDepartment ofCapital OperationsDepartment ofHuman ResourcesViceChairpersonBoard ofDirectorsPresidentDepartment talOperationsCommitteeDepartment ofCivil Service EthicsAssistantPresident(Serving asthe Managerof TaipeiPost Officeconcurrently)ChiefSecretaryDepartmentof InformationManagementDepartment ofOccupationalSafety and HealthDepartment ofPublic AffairsOffice of ElectronicCommercePost OfficesTaipei MailProcessing CenterChief RiskOfficerOffice of RiskManagementChiefComplianceOfficerOffice of LegalComplianceSecretariat of Boardof Directors16Post OfficeBranches

Pursue Excellence, Trusted Forever(III) Structural Division and Its AdjustmentsThe current organizational structure is divided into administrative branch and business branch. Thebusiness branch is further sub-divided into self-management branch and agential service branch.As of the end of 2020, the total number of the offices reached 2,180, The administrative branch ran20 offices, including the head office and 19 post offices. The business branch ran 2,160 offices, out ofwhich 1,301 belonged to self-management sub-branch, including 1 mail processing center and 1,300post office branches. The other 859 offices fell into the agential service sub-branch, including 514post agencies and 345 stamp-sales agencies.Branches of Postal ServicesUnit: OfficeTypes2019Growth %Head quarters110%Post Offices19190%Subtotal20200%Mail Processing Center110%1,2981,3000.15%Administrative BranchSelf-Management2020Post Office BranchesTemporary Post OfficesBusiness Branch000%1,2991,3010.15%Post lII. Information about Board of Directors and Supervisors, President, VicePresidents, Department Heads and Managers of Various Branches(I) Information about Directors and SupervisorsTitleNameEducationPh. D in Marine Environment and Engineering,National Sun Yat-sen University2021/06/30Major Experience(s)Date ElectedMinister, Ministry of Transportation andCommunications, Executive Yuan, R.O.C.; Chairman,Taiwan International Ports Corporation, Ltd.;Minister without Portfolio and Minister of the PublicConstruction Commission, Executive Yuan, R.O.C.;Deputy Mayor, Kaohsiung City Government.2019.06.28DirectorH. M. WuDirectorJ. T. Chiang Department of Law, National Taiwan UniversityVice President and Chief Secretary, CHP; Manager ofTaichung, Taoyuan Post Office, and Assistant Managerof Changhua Post Office2019.05.17Department of Land Economic, National ChungHsing University.Deputy Director; Section Chief,National Property Administration, Ministry of Finance2018.05.11Institute of Economics, National ChengchiUniversitySpecial Commissioner, Deputy Director General, andDirector General of Council for Economic Planningand Development, Executive Yuan2015.05.11Counselor and Concurrent Chief Secretary, Mongolian& Tibetan Affairs Commission;Special Commissioner, Legal Affairs Committee,Executive Yuan2017.02.14DirectorY. C. LiuDirectorF. G. ChanDirectorM. R. Chen Master in Law, Fu Jen Catholic UniversityDirectorH. M. TsaiDepartment of Economics, National TaiwanUniversityResearch Fellow, Section Chief, Economic ResearchDivision, Central Bank2018.05.11DirectorY. T. ChenMaster in Shipping and TransportationManagement, National Taiwan Ocean UniversitySection Chief of Customs Services; Chief Secretary ofCustoms Administration, Ministry of Finance; Director,Taichung Customs and Taipei Customs, CustomsAdministration, Ministry of Finance2020.04.13DirectorM. R. LuoMaster for Eminent Public Administrators, Modulefor Financial Policies, National Cheng ChiUniversityChief Accountant, Food and Drug Administration,Ministry of Health and Welfare; Chief Accountant,Banking Bureau of Financial Supervisory Commission2018.05.112020 Annual Report of Chunghwa Post17

IVOrganizationTitleNameEducationMajor Experience(s)Date ElectedDirectorY. C. LuPh. D in Economics, University of Missouri;Department of Agricultural Economics, NationalTaiwan UniversityExecutive Director, Global Research & IndustryAlliance, Feng Chia University; Director, EconomicDevelopment Bureau, Taichung City Government;Research Fellow, Director, Deputy Director, ProjectDirector, Taiwan Institute of Economic Research;President, Taichung Meat Market Co., Ltd.; Director,Taiwan Water Corporation; Director, Taichung BRTCo., LtdDirectorY. Y. LinStudied in Graduate Institute of Social Welfare,National Chung Cheng University.Deputy Mayor, Taichung City Government; ExecutiveDirector, Hondao Senior Citizen’s Welfare Foundation;Executive Secretary, Old Five Old Foundation.2019.04.08DirectorC. C. TaoPh. D, Technical University of BerlinDirector, Transportation and Logistics Research Center;Chair, Department of Transportation Management,Tamkang University2018.05.113rd – 6th Director, CPWU Taichung Division; 2ndDeputy Director, CPWU Taichung Division; 1stDirector of Secretariat, CPWU Taichung Division;Section Chief, Welfare Section, CPWU Central Taiwan2019.04.222019.04.08DirectorY. H. Chan National Open UniversityDirectorC. W. WuDepartment of Chemical Engineering, 2-Year4th and 6th Director, CPWU, Kaohsiung Division; 4thCollege affiliated with Nantai University of Scienceand 5th Deputy Director, CPWUand Technology2018.05.11DirectorR. C. LinDepartment of Engineering, Yilan VocationalCollegeDeputy Secretary- general, CPWU; Specialist, ShilinDelivery Subsection2018.05.11SupervisorY. R. ChenMaster in Political Science, National TaiwanUniversityCounselor, Ministry of Transportation andCommunications; Counselor, Taipei City Government2018.04.01SupervisorM. ChenMaster in Applied Statistics, Fu Jen CatholicUniversityDirector, Department of Statistics, Ministry of Healthand Welfare2017.02.23R. W. LiuPH. D. in International Business, National TaiwanUniversityDirector, Statistics Office, Control Yuan; SpecialCommissioner, Senior Executive Officer, SectionChief, Directorate-General of Budget, Accounting, andStatistics, Executive Yuan2018.05.11SupervisorNote: Said officers are all nationals of R.O.C.(II) Information about President, Vice Presidents, Department Heads, and Managers of VariousBranches 2021/05/27TitleEducationMajor Experience(s)Date ElectedJ. T. ChiangDepartment of Law, National TaiwanUniversityVice President, Chunghwa Post Co., Ltd.CHP)2019.05.17Vice PresidentC. Y. KuoMaster in Law, Soochow UniversityAssistant President, CHP2019.09.16Vice PresidentY. K. PanMaster in Finance, National TaiwanUniversityAuditor General, CHP2020.05.21L. L. ChienMaster in International Business, TamkangUniversityChief Secretary, CHP2021.01.08S. C. LanDepartment of Political Science, NationalTaiwan UniversityChief Secretary, CHP2018.01.16PresidentVice President,Concurrently theCorporate GovernanceOfficerAssistant President18NameAssistant President,(Concurrent Manager ofTaipei Post Office)H. E. ChiuDepartment of Public Administration,Dominican University of CaliforniaManager, Kaohsiung Post Office2021.01.08Deputy Commissioner,Strategic PlanningCommittee, CHPW. C. TsaiMaster in Mechanical Engineering, NationalTaiwan UniversityManager, Taoyuan Post Office2019.09.24Auditor GeneralH. C.HuangDepartment of Public Finance, NationalChung Hsing UniversityManager, Banqiao Post Office2020.05.21Chief SecretaryC. H. ChiuDepartment of Law, National ChengchiUniversityManager, Taichung Post Office2021.01.08Director, Department ofMail BusinessC. H. ChenDepartment of Law, National TaiwanUniversityDirector, Taipei Mail Processing Center2019.09.24

Pursue Excellence, Trusted ForeverTitleNameEducationMajor Experience(s)Date ElectedDirector, Department ofPhilatelyY. T. ChenSupplementary Open Junior College ForPublic Administration, National ChengchiUniversityDirector, Department ofSavings and RemittancesC. L. ChenMaster in Business Administration, San DiegoCommissioner, CHPState University, USA2019.07.16Director, Department ofLife InsuranceY. H. ChienDepartment of Economics, SoochowUniversityDirector, Department of Occupational Safetyand Health, CHP2019.09.23Director, Department ofProperty OperationsS. M. HsiehPh. D in Electrical Engineering, NationalChung Hsing UniversityDirector of Operations, Department ofProperty Operations, CHP2019.08.23Director, Department ofCapital OperationsW. W. LuMaster in Management Science, NationalChiao Tung UniversityDeputy Director, Department of CapitalOperations, CHP2021.01.16Director, Department ofHuman ResourcesC. N. ChengMaster in Public Administration, NationalChengchi UniversityAssistant Manager, Tainan Post Office2020.07.29Director, Department ofPublic AffairsS. E. KuoDepartment of law, National ChengchiUniversityDirector, Department of Philately, CHP2018.09.05Deputy Director, Department of Philately,CHP2018.10.29Department of CivilService EthicsL. L. ChouMaster in Business Administration, NationalTsing Hua UniversityDirector, Department of Property Operations,2019.07.25CHPDirector, Department ofAccountingC. R. WangDepartment of Commerce, ProvidenceUniversityDirector, Postal Museum,CHP2020.11.24Director, Department ofInformation ManagementH. Y. ChengDepartment of Business Administration, FuJen Catholic UniversityDeputy Director, Department of InformationManagement, CHP2018.09.03Director, Department ofOccupational Safety andHealthM. N.ChangExecutive Master of Business Administration,National Chengchi UniversityDirector, Postal Museum, CHP2019.09.23Chief Risk ManagementOfficer, concurrentlyDirector of RiskManagement OfficeC. A. LiaoMaster in Accounting, National ChengchiUniversityChief Compliance Officer, CHP2019.07.16Chief Compliance OfficerH. H. YangMaster in Law, University of Auckland, NewZealandCommissioner, CHP2019.07.16Director, Legal andCompliance OfficeH. F. TangDepartment of Law, Chinese CultureUniversitySection Chief, Occupational Safety andHealth Section (General Affairs Section)Taipei Post Office2019.10.01Section Chief, ElectronicCommerce Section,Acting Director, Office ofElectronic CommerceW. H. LiuDepartment of Business, National OpenUniversitySection Chief, Electronic Commerce Section,Office of Electronic Commerce CHP2020.10.16Director, Postal MuseumM. L. TsengDepartment of Economics, National TaiwanUniversityCommittee Member, Strategic PlanningCommittee CHP2020.11.24Director, Secretariat of theboard of directorsJ.F. KangExecutive master of business administration,National Chengchi UniversitySecretary (class1) to the chairperson’s office2019.07.16Manager, Banqiao PostOfficeS. C. YangDepartment of Business Administration,National Taiwan UniversityDirector, Department of Human Resources,CHP2020.05.21Manager, Taoyuan PostOfficeM. C.HsuehMaster in Management, Ming ChuanUniversityDirector, Department of Mail Business andOperations, CHP2019.09.24Manager, Taichung PostOfficeH. T. ChenDepartment of Law, Fu Jen CatholicUniversityAssistant Manager, Taichung Post Office2021.05.12Manager, Tainan PostOfficeL. C. HuangMaster in College of Administration, NationalManager, Sanchong Post OfficeChiayi University2019.07.16Manager, Kaohsiung PostOfficeH. L. WuMaster in Business Administration, DayehUniversityManager, Chiayi Post Office2020.01.15Manager, Keelung PostOfficeC. F. TsaiExecutive Master of Business Administration,National Chengchi UniversityCommissioner, CHP2020.07.16Assistant Manager, Taichung Post Office2019.07.16Manager, Sanchong PostOfficeW. R. WangDepartment of Law, National TaiwanUniversityManager, Hsinchu PostOfficeC. Y. TsengDepartment of Administration, Junior CollegeManager, Miaoli Post Officeof National Open University2020.01.16Department of Electrical Engineering,Provincial Kaohsiung Institute of Technology2021.01.16Manager, Changhua PostOfficeR. H. LiAssistant Manager, Kaohsiung Post Office2020 Annual Report of Chunghwa Post19

IVOrganizationTitleManager, Chiayi PostOfficeNameEducationDate ElectedL. H. PengAssistant Manager, Taoyuan Post Office2020.01.15Manager, Miaoli PostOfficeR. L. FuDepartment of English Language andLiterature, Fu Jen Catholic UniversityAssistant Manager, Hsinchu Post Office2021.05.12Manager, Nantou PostOfficeY. C. WangDepartment of Business Administration,Tunghai UniversitySection Chief, Marketing Section,Department of Life Insurance, CHP2019.08.05Department of Textile Engineering, OrientalInstitute of TechnologySection Chief,Occupational Safety and Health Section2020.01.16(General Affairs Section),Taichung Post OfficeSupplementary Open Junior College ForPublic Administration, National ChengchiUniversityDirector, Kaohsiung Mail Processing Center,Kaohsiung Post OfficeManager, Yunlin PostOfficeManager, Pingtung PostOfficeManager, Yilan Post OfficeS. C. WuL. M. ChenY. T. Yen2021.01.18Department of Administration, Junior College Section Chief, Operations Section,of National Open UniversityDepartment of Mail Business, CHP2020.08.03Manager, Hualien PostOfficeY. C. ChenDepartment of Public Policy andManagement, Shih Hsin UniversitySection Chief, Mail Business Section,Banqiao Post Office2020.03.17Manager, Taitung PostOfficeC. H. HsuDepartment of Business Administration,Tamsui Institute of Business AdministrationSection Chief, Planning and MarketingSection, Kaohsiung Post Office2019.07.16Manager, Penghu PostOfficeH. R. HsuMaster in Management, National ChiayiUniversitySection Chief, Business Section, Chiayi PostOffice2021.01.18Director, Taipei MailProcessing CenterH. C. LinDepartment of Tourism Business, TamsuiInstitute of Business AdministrationDeputy Director, Taipei Mail ProcessingCenter2019.09.24Note: Said officers are all nationals of R.O.C.20Major Experience(s)Department of International Business,Soochow University

Division, Central Bank 2018.05.11 Director Y. T. Chen Master in Shipping and Transportation Management, National Taiwan Ocean University Section Chief of Customs Services; Chief Secretary of Customs Administration, Ministry of Finance; Director, Taichung Customs and Taipei Customs, Customs Administration, Ministry of Finance 2020.04.13 Director .

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