ZOOM Nitro - Hme
EWLNAL ZOOMNitroDrive-Thru Optimization SystemGaming. For Your Drive-Thru.DAYPART - 1DAYPART 1Carlsbad #123452:09It should be Order 1, Order 2,and Present instead of Menu 1, Menu 2,and Service0:00Goal0:30Hour AVG0:330:25Hour AVG0:310:21Goal0:30Hour AVG0:32Lane Total Time2:06Goal0:30Hour AVG1:25Goal0:30Cars per Hour50HMECLOUD DASHBOARDWELCOMEBest Prev Pace Goal75486030Goal2:00REPORTSStore 31437Daypart Day Week MonthLEADERBOARDSRankStore123Previous DaypartLogged in as HME SalesDemoAverage Current Daypart StatusCurrent 18791Current: DayPrevious 74102055303:3012303:148345102:367957402:4474Bottom 3 StoresCurrent: DayPrevious :027034 Goal BLane Transactions Goal B00:0001:10Order Point200:0300:2000:00Greet 1Store5300:3201:1000:0400:00Current DayRank Goal A00:3500:00Order Point1Current DayRank300SMACKTALKEnable Auto RefreshCurrent: DaypartStore 14374000:23Store Ranking by Lane Total AVG TimeGoalStoresRankSETTINGSMar 27, 2015 - Mar 27, 2019 09:07:47 AMMinutes:Seconds SecondsACTIONSMobile Pickup0:42Cashier Time0:23Present Time1:16NOVEMBER 4MONDAYCASHIEROrder 2 TimeOrder 1 TimeHour AVG0:2510:50:48ORDER 2Pull-Forward2:5006:0011:301:36PRESENT3:55SHIFT - 1SHIFT 1ORDER 12:0606:0011:3000:20Greet 200:2600:0000:30Cashier
ZOOM Nitro Increasing Car Counts Has Never Been This Much FunDAYPART - 1DAYPART 1Carlsbad #123452:092:50It should be Order 1, Order 2,and Present instead of Menu 1, Menu 2,and Service0:00Goal0:30Mobile PickupPresent Time1:160:420:25Hour AVG0:3106:0011:3010:50:48NOVEMBER 4MONDAYCASHIEROrder 1 TimeHour AVG0:25SHIFT - 1SHIFT 1Goal0:30Order 2 Time0:23Hour AVG0:33Goal0:30Lane Total Time2:06Hour AVG1:25Goal2:00Cashier Time0:21Hour AVG0:32WINNERGoal0:30Cars per Hour50Best Prev Pace Goal75486030ORDER 2Pull-ForwardPRESENT3:5506:0011:301:36ORDER 12:060:23More Than a Timing SystemBecause Everyone Wants to be #1To stand above the competition, you need morethan a timer. The all-new ZOOM Nitro drive-thruoptimization system is flexible and customizable.Whether you need tools for one store or an entiredrive-thru enterprise, ZOOM Nitro has the tools youneed to increase car counts.Increase engagement and motivation by feeding yourcrew’s natural desire for competition, achievement,and recognition. Keep drive-thru performance exciting,engaging, and booming with all-new gaming featureslike fun contests, awards, real-time feedback, avatars,and smack talk!““Contests have been so effective I have had shift managersask when we were going to do one on their shift so theycould compete.
The Key PlayersPowerful Tools for Everyone on Your Team““HME Leaderboard allowsall of my restaurant teamsto know how they’re doingcompared to the others—they are always workingto be on top! We see aconcentrated team effortfrom our crew to be betterthan their peers!ZOOM Nitro GamificationENGAGE CREW MEMBERSTurn your drive-thru crew into a car count-crushing alliance. Earn prizesand awards for beating the competition and for meeting store-specific goals.Gamification makes everyday tasks more fun.ZOOM Nitro TimerEMPOWER RESTAURANT MANAGERSThe all-new ZOOM Nitro drive-thru timer adds greater power and flexibilityto our industry-recognized timer technology. Real-time data enables your teamto boost speed of service and increase car counts like never before. The best indrive-thru timer technology, the ZOOM Nitro timer provides real-time datafor strong, measurable results.ZOOM Nitro DataENABLE OPERATORSWho says you can’t be in multiple places at once? An in-depth view of yourentire enterprise is available at your fingertips. Real-time metrics for all stores.Historical performance reports. Multi-store comparisons. No matter where, nearor far, with ZOOM Nitro Data your entire enterprise is only a few clicks away.
ZOOM Nitro GamificationEngage Your Team, Beat the CompetitionNext Level Multi-Store CompetitionGame On!Supercharge your crew’s competitive spirit with afriendly multi-store face off. Do you have what it takesto be #1? Take the competition to the next level withcontests, awards, real-time feedback, and smack talk.Game-based engagement works. Companies that usegamification have seen a 48% increase in employeeengagement with 90% of employees being moreproductive. ZOOM Nitro Gamification is speciallydesigned using game psychology to make the dayto-day restaurant routine fun. When employeeperformance improves, store performance improves.Drive-Thru LeaderboardCurrent HourCurrent DaypartCAR COUNT% OF GOALAVG TIME% OF GOALCAR COUNTAVG TIME1Temecula82262:02 / 3:00851452:01 / 3:002Downtown74182:26 / 3:00801242:24 / 3:003North County710:44 / 2:20791302:35 / 3:00/ 2:20561423:14 / 3:001:18 / 2:2048993:05 / 3:001:22 / 2:20for the754remainder of the hourto improve rank.761322:15 / 3:0038873:50 / 3:002,302ImproveRank!We moved down a position!Oh, no!4South County5Arlington696Buffalo Trail637Clinton Hwy537ContestsYou’re1,847 so close! 1:0370Reduce your average by3,5226 seconds per car2Awards1,2231:38 / 2:20Best % of Goal/MonthTrophy CaseTrifecta AwardLeaderboard counts down to the startof a contest, building anticipation andmotivating crews to push performanceduring the contest period.Underdog AwardHM Electronics, Inc. Real-time feedback lets youknow exactly how much youraverage time should improve soyou move up on the Leaderboard.90%48%70%of employees are moreproductive when theyuse gamification.1increase in employeeengagement with gamebased motivation.1of Forbes Global2000 companies usegamification to boostretention, engagement,and revenues.2Sources:1 Medium — 2 Forbes — /02/24/62014/#325bcf0674f2
Drive-thru LeaderboardCurrent HourCAR COUNT“The crew is truly motivatedby gamification. Managersenjoy the real-timeranking as they can seehow their efforts compareto other locations.AVG TIMECurrent Day% OF GOALCAR COUNTAVG TIME% OF GOAL1North County291:30 / 3:001002221:44 / 3:00952Temecula321:39 / 3:00943001:48 / 3:00943East County301:50 / 3:00972502:01 / 3:00879South County272:42 / 3:00702352:41 / 3:0070292:54 / 3:00522162:30 / 3:0069303:29 / 3:00402022:45 / 2:2068313:33 / 3:00521962:36 / 3:0066 12“10 Arlington11We moved upa position. Woo hoo!San Diego12 Buffalo Trail7Contests2AwardsBest % ofGoal/MonthTrophy CaseTrifecta AwardHM Electronics, Inc. 2019Unleash the Monster WithinSay hello to your new avatar. Choose a monster, customize it, andbring your store’s zeal, grit, and drive to life. But don’t let the friendlyappearance fool you. There’s no stopping these monsters’ drive to win.ContestsCreate your own multi-store matchups, scheduled in advance or on thespot. Simply select the restaurants you want to include, the competingmetric, and the length of the contest. For example, to push performanceduring the lunch daypart, start a contest! The details–contestants,competing metric, contest period, and prize–are all up to you.Awards/Trophy CaseDon’t let store achievements go unrecognized. Earn awards by winning acontest and by meeting store-specific goals. Strive for pre-selected awardsor create your own. Collect them all in your Leaderboard trophy case.Real-Time FeedbackThe combined power of live drive-thru data and ZOOM Nitrointelligence results in automated notifications that coach crewsthroughout the day. Real-time feedback gives crews the informationthey need, when they need it.Smack TalkBoast high performance, taunt the competition, and congratulateothers. Smack talk creates additional excitement and makes the drivethru experience more engaging for all.StoresUnderdog Award
ZOOM Nitro TimerYour Restaurant Manager’s New Best Friend1:363:552:50CASHIEROrder 1 Time0:00Hour AVG0:25Mobile Pickup0:420:25Hour AVGCashier Time0:23Goal0:30Present Time1:16Order 2 TimeHour AVG0:330:21Goal0:30Lane Total Time2:06Hour AVG0:32Cars per Hour50GoalReal-Time Data, Immediate ResultsThe ZOOM Nitro timer dashboard is configurable to bestfit your restaurant’s specific needs. Empower your teamto solve performance issues on the spot with a real-timeview of your entire drive-thru operation.Personalize Your DashboardsCustomize your dashboard to match your drive-thruconfiguration and show the metrics that are mostimportant to you. Display up to eight real-time eventsin Single, Dual, or Y-Lane configurations. Select preconfigured metrics or configure your own by trackingthe time between any two detection points.Think Outside the Drive-Thru LaneThe ZOOM Nitro timer has flexible vehicle detectionoptions like wired loops, wireless detectors, and ultra-sonicdetectors to expand tracking to include vehicles outsidethe drive-thru lane. With an updated look and feel, the instore dashboard helps to ensure speed and efficiency formobile orders, curbside, and pull forward customers.Didyouknow?Goal0:30Employee engagement and workplaceproductivity are declining.33%of U.S. employees are engaged51%of U.S. employees are not engaged16%of U.S. employees are actively disengagedBeat the workplace slowdownwith ZOOM Nitro Gamification!Source: Gallup, Inc. (2017). “State of the American Workplace” report.Retrieved from https://news.gallup.com/reports/199961/7.aspxORDER 1Pull-ForwardPRESENT
ZOOM Nitro DataYour Entire Operation at Your FingertipsHME CLOUD puts your entireenterprise at your fingertips. Viewmulti-restaurant CLOUD dashboards ordrill down into individual restaurantswith detailed reports.HMECLOUD DASHBOARDWELCOMEREPORTSStore 31437Daypart Day Week MonthLEADERBOARDSStore123Average Current Daypart StatusEnable Auto RefreshCurrent: DaypartPrevious DaypartCurrent 18791Store 1437Current: DayPrevious 742055303:3012303:148345102:367957402:4474Bottom 3 StoresCurrent: DayPrevious 6003:0270 Goal BLane Transactions00:0001:10Order Point200:0300:2000:00Greet 1Store Goal B00:3201:1000:0400:00Current DayRank Goal A00:3500:00Order Point1Current DayRank10Logged in as HME SalesDemoStore Ranking by Lane Total AVG TimeGoalStoresRankSMACKTALKMar 27, 2015 - Mar 27, 2019 09:07:47 AMMinutes:Seconds SecondsRankSETTINGS00:20Greet 200:2600:0000:30Cashier400ACTIONS300Monitor the performance of all your stores from aweb browser. Easily view rolled-up data to see what’sworking or what needs to change. Drill down into thedetails for one store or make large-scale comparisons,so you can easily pinpoint performance improvementopportunities.“Your Data, Your OrganizationOrganize stores to easily manage your enterprisevisibility and user access. Assign stores to DistrictManagers, Area Managers, Store Managers, or anyoneon your team. Create hierarchies like regions anddistricts, to mirror the way you do business.“An In-Depth View of YourEntire OperationIt’s great to be able to log in to the HME CLOUD throughoutthe day to monitor performance. I’m able to keep an eyeon all my stores at once.
HM Electronics, Inc.2848 Whiptail LoopCarlsbad, CA 92010USAwww.hme.com/zoomTel: (800) 848-4468Fax: (858) 552-0139About HME Hospitality & Specialty CommunicationsHME was the first to develop and introduce the wireless drive-thru headset system for the QSR industry over 35 years ago. In 2014, werevolutionized the industry with our patented Wideband technology used with our high definition drive-thru communications system.Today we continue to lead the industry by supplying more restaurants with communication and timing systems than any other providerworldwide. Every day, quick service restaurants in over 140 countries fulfill more than 30 million orders using HME systems. HME offers awide range of quality solutions for drive-thru, in-store, and retail operations backed by full services and support.Visit our online training portal atwww.hme.com/training for unlimited access tovideos, manuals, and other training materials.Dial toll-free (800) 848-4468 or call your localauthorized HME dealer for more information. 2020 HM Electronics, Inc. All rights reserved. All brands and product namesare trademarks or registered trademarks of their respective owners. LT19-02
More Than a Timing System To stand above the competition, you need more than a timer. The all-new ZOOM Nitro drive-thru optimization system is flexible and customizable. Whether you need tools for one store or an entire drive-thru enterprise, ZOOM Nitro has the tools you need to increase car counts. Because Everyone Wants to be #1
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