SSH Accreditation Informational Guide - School Of Nursing

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SSHAccreditationACCREDITATIONSSH ACCREDITATION PROCESSSociety for Simulation in HealthcareCouncil for Accreditation of Healthcare Simulation ProgramsInformational Guide for the Accreditation Process from the SSH Council for Accreditation of HealthcareSimulation ProgramsAccreditation Standards and Processes

Table of ContentsHEALTHCARE SIMULATION ACCREDITATION BACKGROUND3BENEFITS OF SSH ACCREDITATION4ELIGIBILITY AND STANDARDS5SURVEY PROCESS7ACCREDITATION CYCLESURVEY PROCESSACCREDITATION APPLICATION REVIEW PROCESSINITIAL ON-SITE SURVEY PROCESSACCREDITATION DECISIONS & IMMEDIATE POST-SURVEY PROCESSMAINTAINING ACCREDITATION & RENEWAL APPLICATION PROCESSAPPEALS PROCESS78888910SIMULATION PROGRAM REVIEWERS11COST OF ACCREDITATION12APPENDIX I: STEPS FOR SSH ACCREDITATION13APPENDIX II: FAQS15GLOSSARY OF TERMS FOR SSH ACCREDITATION25Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 2

Background: Accreditation in Healthcare SimulationThe Society for Simulation in Healthcare (SSH) was established in January 2004 torepresent the rapidly growing group of educators, research scientists, and advocateswho utilize a variety of simulation methodologies for education, testing, andresearch in healthcare. The membership of the Society is united by its desire toimprove performance and reduce errors in patient care using multi-modalsimulation methodologies including task trainers, patient simulators, virtual reality,screen-based simulators and standardized patients.Recognizing that simulation represents a paradigm shift in health care education,SSH promotes improvements in simulation technology, educational methods,practitioner assessment, and patient safety that promote competent and excellentpatient care, including continuous measurements and improvements in patientoutcomes. Consistent with its mission – to be a a leading interprofessional societythat advances the application of simulation in healthcare through globalengagement- SSH has developed an accreditation process for simulation programsfocused on healthcare.For purposes of this accreditation process, a simulation program in healthcare (hereforward known as “Program”) is defined as an organization or group with dedicatedresources (personnel and equipment) whose mission is specifically targeted towardimproving patient safety and outcomes through assessment, research, advocacy andeducation using simulation technologies and methodologies. Programs seeking SSHaccreditation will demonstrate compliance with Core Standards and fulfillment ofstandards applied to one or more of three areas of simulation/simulator use:1. Assessment2. Research3. Teaching/EducationA Program may seek accreditation for its overall system efforts in the followingarena only if they are applying for accreditation in one of the above 3 areas. SystemsIntegration and Patient Safety cannot be applied for as a “stand-alone” area. Aprogram cannot be accredited ONLY in Systems Integration and Patient Safety.4. System Integration and Patient SafetyCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 3

Benefits of SSH AccreditationThe benefits of accreditation accrue value to the organization, the industry and thecommunity. Benefits include, but are not limited to: Improves healthcare education through the identification of best practices andrecognition of practice Improves healthcare simulation through providing standardization and a poolof knowledge of best practices Strengthens patient safety efforts through support of simulation modalities Supports education and consultation on good practices and benchmarks toimprove business operations Encourages the sharing of best practices through education and consultation Provides external validation of individual simulation programs Strengthens organizational, community, and learner confidence in the quality ofeducation and services Garners local support, resources, and commitment Fosters a feedback loop between education and practice by participating in acontinuous process of improvement Encourages performance improvement within the simulation program Provides a competitive edge in the community, program offerings, and grantfunding Provides a customized, intensive process of review grounded in the uniquemission and values of the organization Enhances staff recruitment and development Recognizes expertise in simulation above and beyond domain expertiseCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 4

ELIGIBILITY & STANDARDSA Program is eligible for SSH Accreditation when it is able to demonstratecompliance with the established core and area specific standards. A program musthave a minimum of two years experience in the functional area in whichaccreditation is sought.All programs must demonstrate compliance with the criteria associated with thefollowing seven Core Standards:CORE STANDARDS1.Mission & Governance2.Program Management3.Resource Management4.Human Resources5.Program Improvement6.Integrity7.Expanding the FieldIn addition, the Program must demonstrate compliance with the standards/criteriain one or more of the following functional areas:ASSESSMENT STANDARDS1. Resources & Technology2. Assessors3. Assessment Tools4. Assessment SupportRESEARCH STANDARDS1. Mission2. Research Oversight3. Research Activity4. Researchers5. Research Collaboration6. ComplianceTEACHING/EDUCATION STANDARDS1. Educational Activities2. Educational Activity Design3. Qualified Educators4. Evaluation and ImprovementCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 5

An additional option for Programs who have met the above requirements to berecognized in the functional area(s) of Assessment, and/or Research, and/orTeaching/Education is to seek accreditation in the area of System Integration &Patient Safety Standards:SYSTEM INTEGRATION & PATIENT SAFETY STANDARDS1. Mission & Scope2. Integration Activities***Further information on the required criteria needed for each of the standards canbe found in the Accreditation Standards posted online.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 6

ACCREDITATION CYCLEApplication instructions are available online at https://ssih.org/accreditation.The website provides instructions on completing and submitting the application andrequired documentation.The Accreditation Cycle (common timeframes):Annual Deadlinesfor ApplicationMay 15Reviewed and initialresponses by SSHJuneTimeframe forScheduled VisitAugust – NovemberSSH AccreditationBoard of ReviewOctober - DecemberDecember 15JanuaryMarch – JulyJune – AugustCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 7

ACCREDITATION SURVEY PROCESSAccreditation Application Review ProcessThe accreditation application review is the first step in the accreditation process.Once submitted, the SSH Accreditation staff will review the application. If theapplication is complete and all eligibility criteria met, an on-site review will bescheduled.Accreditation On-Site Survey ProcessThe on-site survey process is a one-day* structured review where Reviewers willbudget their focus under each criteria unique to each program with the goal tosupport the program’s efforts to improve their operations and overall outcomes.The SSH Simulation Accreditation Review Team (SSH-SART) will be assigned andannounced at least one month prior to the scheduled visit.*Site reviews for areas applying for all four areas may be required to extend into an additional day.AGENDA FOR REVIEW DAY (Sample)Check-in (online verification process)OpeningReviewing of Documentation Criteria in StandardsInspection and Observation of Program EnvironmentInterview Users and LearnersObservation of Simulation ProcessesReview of CurriculaReview of Quality Assurance DataReview of Quality Improvement InitiativesSSH-SART Deliberation (Closed)ClosingAccreditation Decisions & Immediate Post-Survey ProcessAccreditation decisions are made by the Accreditation Board of Review based onevidence of compliance with established accreditation standards and criteria.Evidence of compliance is provided by the program and verified by the survey teamduring site visits.At the completion of the site visit, the survey team will prepare a summary of thesurvey findings. The accreditation decision will be made by the SSH AccreditationBoard of Review following review of the survey team’s Evidence of Criteria forStandards Feedback Report. The Accreditation Board of Review will make thedecision that accreditation is granted or not granted.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 8

When a program is granted, or is not granted accreditation, a feedback report willbe provided. A Program not granted accreditation must wait one full cycle beforebeing eligible to reapply.MAINTAINING ACCREDITATION & RENEWAL APPLICATION PROCESSAccreditation is granted for a five (5) year period. Reports are required annuallyand any time a substantial change within the program occurs. In order to maintainaccreditation, the program must submit an annual SSH Accreditation Self-Studyreport and an annual fee. The report will be due by June 15 of each year, after theyear the program was granted Accreditation. Failure to provide the annual reportand fee by the stated deadline could result in dismissal of the program’saccreditation status. The report template will be provided to each accreditedprogram by the Director of Accreditation at least 3 months prior to the deadline forsubmission.For renewed accreditation, a program must submit a Renewal Application to SSHAccreditation Council in the cycle 5 years following initial accreditation.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 9

APPEALS PROCESSThe Society for Simulation in Healthcare seeks to implement a fair and transparentaccreditation process. Appeals concerning accreditation decisions will be evaluatedin a reasonable, careful and timely manner.Simulation programs seeking an appeal must formally communicate their concernsto the Executive Director of the Society for Simulation in Healthcare within 2 weeksof the accreditation decision.Appeals must be in writing; the Executive Director will confirm receipt of the appealwithin 2 weeks, will inform the Accreditation Council of the appeal, and forward theappeal to the Executive Committee of SSH (acting Appeals Committee).Appeals must specify the criteria under dispute, and should include relevantdocumentation. The Appeals Committee may contact the applicant program torequest additional information or clarification.The Appeals Committee will reply to the Appeal in writing, within 8 weeks unlessotherwise communicated by the Executive Director.Any questions or concerns about Accreditation, Standards, Processes, and SSHAccreditation Services should be forwarded to:Andrew SpainDirector of Accreditation and CertificationSociety for Simulation in HealthcareOffice Phone: 573.340.3735aspain@ssih.orgKristyn GadlageAccreditation and Certification CoordinatorSociety for Simulation in HealthcareOffice Phone: 618.364.2957kgadlage@ssih.orgCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 10

SIMULATION PROGRAM REVIEWERS (Surveyors)The review team, SSH-SART, can include one or more Reviewers who have seniorlevel experience and have demonstrated simulation expertise in the SSH Standardsof Accreditation. SSH Reviewers are trained and certified, and will receivecontinuing education on advances in quality-related performance evaluation.Review teams may consist of physicians, nurses, simulation programadministrators, or other qualified individuals.All Reviewers are volunteers; they will be compensated for their travel expenses,but will not receive salary from SSH.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 11

COST OF CYCLE ACCREDITATIONThe accreditation fee for the core standards and one of the ART standards is 5975.00. The fee schedule for multiple ART-S standards reviews is shown below.The accreditation fee is paid within 60 days from SSH notification of eligibility andacceptance and is to be submitted with a Letter of Intent. The survey fee does notinclude Reviewer travel fees that are the responsibility of each program. SSHwill invoice each program at the conclusion of the site visit for site reviewer travelincluding airfare, hotel accommodations, meals, other transportation needed, andincidentals occurred as a direct relation to accreditation on-site review.Fee Schedule for SSH Accreditation*Accreditation ServiceApplication ReviewOn-Site Survey (Core 1)On-Site Survey (Core 2)On-Site Survey (Core 3)On-Site Survey (Core 4)Reviewer Travel (travel for reviewers paid by site).Invoice will be sent to program within 2 weeks post review1Y, 2Y, 3Y, 4Y Report ReviewAmount Due 100.00 5,975.00 6,250.00 6,499.00 6,975.00Variable 255.00 each*Fees subject to increase. Please contact Director of Accreditation for further information.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 12

APPENDIX I: Steps for SSH AccreditationCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 13

NOTE: Per SSH Accreditation Policy, no contact will be made by the programto the SSH-SART (Simulation Accreditation Review Team) or Council. AllQuestions may be directed to the Director of Accreditation, Andrew Spain, orto the Accreditation Coordinator, Kristyn Gadlage.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 14

APPENDIX II: Frequently Asked Questions ers (Surveyors)Other Accrediting Organizations1. ELIGIBILITYQ1.1: In order to be considered for accreditation, does my Program have to bein a freestanding Center or facility?A1.1: No. A Program may be in a stand-alone facility or may be inside a hospital orschool. Although facilities must be adequate to meet the goals and objectives of theProgram, the defining characteristics of an accredited program is the work it does,not the physical structure.Q1.2: My simulation Program is fairly new. Is it possible to be accredited whenwe have only limited experience as a Program or if we have plans for what weintend to do?A1.2: In order to be considered for accreditation, a Program needs to have been inexistence for two years and be able to demonstrate that it has the requisite systemsand processes in place and that it is achieving its stated goals and demonstratingoutcomes. In addition, the program must have at least 2 years experience in eacharea (Assessment, Research, Teaching and Systems Integration) for which theapplication is submitted.Q1.3: Is SSH seeking to accredit simulation programs or only toapprove/endorse their activities?A1.3: The goal is accreditation. The definition of “Accreditation” is believed to beconsistent with other national accreditation bodies such as Council for HigherEducation Accreditation (CHEA) and US Department of Education (USDE). Whenfully implemented, the SSH accreditation processes will include: (a) completion of aself-study, (b) a site visit, (c) a report from the reviewers, (d) a review of the teamreport by the Board of Review, and (e) a decision by the Board of Review. An appealprocess is also available.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 15

Q1.4: Is there a minimum length of time a Program must be in existence beforeseeking accreditation?A1.4: A program must be in existence for 2 years before seeking accreditation. Theprogram must also have at least 2 years experience in each area (Assessment,Research, Teaching and Systems Integration) for which the application is submitted.Based on input from new centers that grew organically or relied heavily onconsultants, even with a well-developed strategic plan and a high-level businessplan, it takes an average of 18 months to be fully operational.Q1.5: Our program is not in the United States: can we still apply?A1.5: Yes. SSH is an international society. SSH is actively working with otherinternational organizations and has performed site reviews for internationalprograms. We are integrating international site reviewers to perform on-sitereviews of applicant programs.Q1.6: I applied for accreditation in 2013 and was found not to have met all ofthe standards/criteria for accreditation. When is the earliest I can reapply?A1.6: In order to assure programs have adequate time to come into compliance withthe standards, programs must wait out one full cycle. In this case, you will need towait until the 2015 cycle to reapply.Q1.7: I am from a program outside of the United States. Do applicationmaterials need to be submitted in English?A1.7: We encourage applications from simulation centers across the globe. We donot yet have the resources to support all the possible languages for programsseeking accreditation. Therefore documentation for review must be submitted inEnglish, and our visiting team will require your center to provide someone withknowledge of your simulation center who is fluent in English as well as yourprimary language to translate for the team.2. STANDARDSQ2.1: If my Program wants to only seek accreditation for System- Integrationand Patient Safety, is that possible?A2.1: No. A Program cannot only seek accreditation in the area of SystemIntegration and Patient Safety. This is not a standalone accreditation designation. AProgram must also meet the core standards and the standards associated with atleast one of the three functional areas: Assessment, Education, or Research. If yourCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 16

Program meets all the requirements in one or more of these areas, and yourProgram provides supporting evidence related to the standards for SystemIntegration and Patient Safety, your Program can be considered for recognition inthe area of Systems Integration and Patient Safety.Q2.2: If my program wants to be accredited in only Education, and SystemsIntegration and Patient Safety, is this possible?A2.2: Yes. If your Program documents compliance with the core standards as well asthe standards associated with Education, and your program also supplies evidenceof compliance with the standards for System Integration and Patient Safety, SSH willconsider your Program for dual accreditation in Education as well as SystemsIntegration and Patient Safety.Q2.3: I note that there is not a specific requirement for the amount ofdedicated time the Program Director must spend with the Program. How willSSH know what is “adequate?”A2.3: Currently there is no evidence that establishes a minimum amount of timenecessary to assure a quality Program. Given the variability of programs andorganizational structures, we feel that it is reasonable to assess the adequacy of timecommitments based on the overall quality of Program’s structure, processes, andoutcomes. Through the accreditation process, the Program will be asked todemonstrate how it meets its stated goals and is in compliance with the establishedstandards. As we collect data over time, however, we believe that we may be able toidentify a threshold for dedicated time necessary from the Program Director. If wedo, we will integrate that evidence into future accreditation standards.Q2.4: In several places there are statements about “experts” and “qualifiedindividuals.” How will these terms be operationalized in an objective andconsistent manner?A2.4: As an emerging discipline, some of these terms are hard to define. While webelieve that it is important for the Programs to supply their rationale for judgingtheir administrators, instructors, and resource persons “qualified” or “expert,” thisis an area where we need some input from involved stakeholders. Although wehave collectively defined these terms in our glossary, we welcome your feedback foroperational definitions that we should use for these terms.Q2.5: What is the expectation for “oversight” and how would a Programreconcile multiple departments using one facility?A2.5: The Council members believe that if multiple departments are using oneCopyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 17

facility, that the need for an oversight body and standard policies and procedureswould be critical. There is no single way in which a Program should provideoversight for activities. The Program would need to describe in the Self Study howthis oversight is accomplished and evaluated.Q2.6: Concern was expressed about needing to provide budgets and financialsupport information.A2.6: This is viewed as sensitive information by a number of respondents. The goalin this element is to ensure that the Program has the means necessary to support itsmission and assure stability. Some programs may be uncomfortable supplyingsalary information at a person-by-person level; this objective could be achieved ifinformation were provided in aggregate at the level of categories of revenue andexpense. For example, total salary expense, total non-salary expense, and totalcapital expense information would suffice. This information will remainconfidential.Q2.7: What are the expectations for the qualifications of instructors/faculty?Is an advanced degree required or is experience a sufficient qualification?How will competency be demonstrated? Will we need to share the evaluationsof our individual instructors and faculty?A2.7: The Council members agree that this may be difficult area to address as thereare people who have been doing credible work and leading the field without anadvanced degree in the specialty of simulation. Similar to the processes developedwith many newer medical specialties, individuals who have been developing thisfield will be evaluated via review of portfolios, résumés, curricula developed, etc.To credibly achieve accreditation, we have to assess the qualifications of instructors,faculty and others who perform vital roles in the Program in the context of thatprogram. Applicants must have a formal process to document, evaluate and reviewthe qualifications, training and experience of all staff.Q2.8: What do we mean when we say “evidence-based” such as evidence-basededucational materials?A2.8: It was agreed that there is not the same level of evidence in simulation as thereis in diabetes care, for example. The Best Evidence in Medical Education (BEME)project outlines the challenges in this regard. Educational materials or methods thathave been proven through rigorous interventions and research will be integratedinto accreditation standards and consultation as deemed appropriate and generallyapplicable by the Accreditation Council.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 18

Q2.9: Can I utilize my institutional or organizational policies and proceduresinstead of creating additional policies and procedures for just the Program?A2.9: While there are some organizational policies and procedures that can becross-referenced to apply to the simulation program, other policies and proceduresmust be developed specifically for the Program. Program policies and proceduresare expected to address confidentiality, complaint resolution, quality improvement,instructor/assessor training and evaluation, and video retention specific to thesimulation environment encompassing all individuals involved with the Program.Q2.10: What is a Strategic Plan?A2.10: A strategic plan is the process of comprehensive, integrative programplanning that considers the future of current decisions, overall policy,program/organization development and links to operational plans. The processshould align with and allow the program to fulfill its mission and achieve its vision.All areas of accreditation including core standards, assessment, research,teaching/education, and systems integration and patient safety should be alignedwith the strategic plan of the Program.Q2.11: What is meant by prioritization of program utilization?As.11: In alignment with the Program’s mission/vision and strategic plan; theProgram has a process for prioritizing simulation courses, activities, and requests ina systematic manner. The program is able to describe this process and providedocumentation of prioritizations made that follow the described process.Q2.12: What is Systems Integration and can you provide an example?A2.12: Systems integration includes aligning organizational goals and simulationactivities, with bidirectional feedback. These are examples of several ways thatsimulation can be used to support organizational goals when integrated into a bidirectional process (e.g. using a feedback loop):1.Simulation can be employed to help people learn or practice methodsthat could be helpful in attaining an organizational goal, such improving theprocess of central line access as means of reducing the number of hospitalacquired infections. It is not necessary that simulation occur as an isolatedintervention; it could be a component of a multi-pronged effort.2.Simulation could be used as an intentional in-situ probe before openingnew or renovated patient care units, providing practice to the participants aswell as information to the organization to support improvements beforeactual patient care occurs in those units.Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 19

3.Simulation content could be based on Serious Safety Events, precursorevents, pro-active identification of possible latent hazards, etc.4.System hazards or latent conditions could be identified duringsimulations, and that information provided to appropriate organizationalleaders for remediation. Identification of these conditions could beintentionally sought, or recognized serendipitously.5.Virtual, tabletop or other types of simulations could be used as acomponent of a modeling process intended to better understand or improvepatient flow, hospital systems or other aspects of patient care.6.Simulations can be designed to cross the boundaries of multiple patientcare areas, disciplines and/or support systems such as a simulation whichbegins at the helicopter landing pad, and progresses into the ED, includingtransport and security officers as well as healthcare providers.A program can be considered for Systems Integration accreditation (see glossary) ifit demonstrates consistent, planned, collaborative, integrated, and iterativeapplication of simulation-based assessment, research, and/or teaching activitieswith process improvement and safety principles to improve clinical care, patientsafety, and/or outcome metrics across the healthcare system(s).Q2.13: Our program would like to apply for accreditation in the area ofAssessment, but at this time we only provide marketed courses such as ACLSand PALS. Are we eligible for Accreditation in Assessment?A2.13: Application for accreditation in Assessment will be limited to those centerscreating, validating, and/or performing human performance assessment usingexplicit, preferably validated, criteria. Assessment leadership and assessors musthave specific and substantial training, expertise, and demonstrated competency inthe art and science of human assessment. Assessment tools may be (1) internallycreated if justified by expert panel review or (2) defined by professional societies,licensing bodies, or certification organizations. Externally created standardized andmarketed courses, and the standardized assessment tools associated with suchcourses, will be considered, but may not be sufficient, in the accreditation ofprograms in Assessment.3. PROCESSESQ3.1: Will all Programs - large and small - be able to afford accreditation if thefees are set to fully cover expenses? Will there be an adequate number ofReviewers to review Programs in a timely manner if there is a rapid uptake ofSSH accreditation in the simulation community?Copyright 2017 by Society for Simulation in HealthcareMay not be used, altered, or disseminated without express written permission from SSHPage 20

A3.1: It is the expectation that the cost will be reasonable for the service. TheCouncil had selected 20 additional reviewers and trained those reviewers initially in2011 with additional annual required training.Q3.2: Requiring a site visit is an expensive element of an accreditation program. Is itnecessary that it is included in the processes?A3.2: The Council agreed that it is important to determine and document the valueof on-site visits. In general, we believe that the purpose is to clarify and verify threeelements: (1) site characteristics, by observation (2) outcomes, by speaking withlearners and

Accreditation Application Review Process The accreditation application review is the first step in the accreditation process. Once submitted, the SSH Accreditation staff will review the application. If the application is complete and all eligibility criteria met, an on-site review will be scheduled. Accreditation On-Site Survey Process

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