An Examination Of Reflective Practices In Athletic Training

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AN EXAMINATION OF REFLECTIVE PRACTICES IN ATHLETIC TRAININGTHESISPresented to the Graduate Council ofTexas State University-San Marcosin Partial Fulfillmentof the Requirementsfor the DegreeMaster of SCIENCEbyAlexandra Schubert, B.S., ATC, LAT, CESSan Marcos, TexasAugust 2013

AN EXAMINATION OF REFLECTIVE PRACTICES IN ATHLETIC TRAININGCommittee Members Approved:Luzita Vela, ChairKaren MeaneyJihoun AnApproved:J. Michael WilloughbyDean of the Graduate College

COPYRIGHTbyAlexandra Schubert2013

FAIR USE AND AUTHOR’S PERMISSION STATEMENTFair UseThis work is protected by the Copyright Laws of the United States (Public Law 94-553,section 107). Consistent with fair use as defined in Copyright Laws, brief quotationsfrom this material are allowed with proper acknowledgement. Use of this material forfinancial gain without the author’s express written permission is not allowed.Duplication PermissionAs the copyright holder of this work I, Alexandra Schubert, authorize duplication of thiswork, in whole or in part, for educational or scholarly purposes only.

ACKNOWLEDGEMENTSI would like to first and foremost thank my committee members including Dr.Luzita Vela, Dr. Karen Meaney, and Dr. AJ An. Without the guidance and support ofthese three women, this thesis would not be possible. Dr. Vela, I cannot begin to thankyou enough for all of the time and effort you put into this process for me (especiallywhile carrying a baby!) Sometimes I felt discouraged by all the red marks and commentboxes you were sending me, but it also reminded me how much you cared about me andthis manuscript. I sincerely appreciate everything you have done to guide me not only inthis process, but also in the curveballs that life threw at me. Dr. Meaney, without yourwords of encouragement and positive energy, I could not have gotten through the pastyear of research and writing. Thank you for being one of my biggest fans. Dr. An,thank you for having such important input regarding my choice of terminology and alsofor broadening my scope of knowledge regarding qualitative research.I would like to also thank all of the participants who so graciously put in the timeand effort in filling out reflection logs and answering survey questions to give mesomething to write about. I sincerely believe that this study is the first in a long line offruitful research in this field.Last but not least, I would like to thank all the people in my life who hold aspecial place in my heart. Thank you to my mom and dad for supporting me my entirelife so all of my achievements could be possible. Mom, thank you for being not only agreat mother, but a friend and confidant. Dad, thank you for always being so fascinatedv

by what’s going on in my life and offering encouragement along the way. My brotherMax, thank you for always finding a way to make me laugh and for being my best friend.My fiancé, Josh, thank you for understanding that there were going to be times throughthis process that I just couldn’t spend much time on the phone, or I had to lock myself inmy room for a few hours to get something done. Thank you for handling my tempertantrums with patience and grace. You make it look easy. Without the love and supportfrom my family, I would not be where I am today. Love you all, Alex.This manuscript was submitted on May 17, 2013.vi

TABLE OF CONTENTSPageACKNOWLEDGEMENTS .vLIST OF TABLES . ixLIST OF FIGURES .xLIST OF DOCUMENTS . xiCHAPTERI. INTRODUCTION .1Introduction .1Purposes .4Significance of the Study .5Operational Definitions .5Delimitations .6Limitations .6References .7II. LITERATURE REVIEW .9Introduction .9Pioneers in the Study of Reflection .10Recent Research in Reflection .17Research in Factors that Affect Reflection .21References .25III. METHODS .27Research Design.27Context .28Participants .29Data Collection .31Data Analysis .35References .38vii

IV. MANUSCRIPT.40Introduction .40Research Design.43Context .45Participants .46Data Collection .48Data Analysis .52Results and Discussion .54Description of Reflective Practices .54Elements of Reflection According to Boud’s Model .65Classification According to Mezirow’s Model .71General Findings .72Limitations .73Conclusions .73References .75APPENDIX A: UTRECHT WORK ENGAGMENT SCALE (UWES-9) .86viii

LIST OF TABLESTablePage1. Inclusion Criteria for Participants .812. Coding Scheme of Boud’s Reflective Process in Learning .823. Demographics of Non-Reflectors, Reflectors, and Critical Reflectors .85ix

LIST OF FIGURESFigurePage1. Framework of Reflection Developed by Boud .782. Framework of Reflection Developed by Schon .793. Framework of Reflection Developed by Schon and Modified by Wainwright .80x

LIST OF DOCUMENTSDocumentPage1. Reflection Log .84xi

CHAPTER IINTRODUCTIONIntroductionJack Mezirow,1 a prominent researcher in the area of critical reflection, positedthat we must make an interpretation of an experience to impart meaning to theexperience. Furthermore, he states that we learn from an experience when we use theinterpretation to guide future decisions and actions.1 This statement provides the powerfulimpact that reflection plays in learning and decision making.Research investigating the field of reflection in professional development beganseveral decades ago when pioneers in reflection research1,3,4 developed various theoriesto describe reflective practices. Some notable pioneers in the field of reflection whoproposed models of reflection are Schon,4 Boud,3 Mezirow,1 and Dewey.2 More recentresearchers have developed reflection models from the pioneer’s seminal works and haveadvanced the models to include additional themes and concepts related to reflection asthey relate to specific professions. Some of these authors include Mamede andSchmidt,5-7 Wainwright,8,9 and Wong.10In general, reflection models can be categorized as those that describe reflectionas either an iterative process or as a series of levels of reflection.2 Iterative modelsdescribe a reflection process that includes the repetition of a series of steps in order tomake a clinical decision. For example, in the case of an injury evaluation the athletic1

2training clinician may visit and revisit developing hypotheses and experiment with thepotential hypotheses until a decision is made. On the other hand, models that hypothesizethat reflection occurs as levels are based on an idea that reflection is likened to stratumwhere it is common to observe superficial layers of reflection, such as habitual actionduring practice, but more difficult to reach the deeper layers, such as critical reflection.Therefore, in these models deeper levels of reflection are less often observed in practice.2David Boud, editor of Reflection: Turning Experience into Learning3, suggested thatreflection is an iterative process that also includes differing levels of reflection withineach step, and a diagram of Boud’s model can be seen in Figure 1. This model describesboth the process and depth of reflection. Boud proposed that persons reflect uponlearning with a process that requires the person to return to the experience, attend to theirfeelings regarding the experience, and re-evaluate the experience.3 Furthermore, theprocess of “re-evaluating the experience” has four distinct elements that describe thedepth of “re-evaluating the experience”: 1.) association, 2.) integration, 3.) validation and4.) appropriation.Today’s health care professionals must labor in multifaceted and challenginghealth care systems. Therefore, allied health care professionals often find themselves inan environment that can be positively influenced by reflective practices. Theseprofessionals must keep up with the changing environment that surrounds them andupdate their skills to solve complex patient and health care problems. Multiple studieshave demonstrated that health care clinicians use some level of reflection to make clinicaldecisions,5,7,8,10,11 and that the way in which a clinician arrives at a decision varies basedon factors such as job setting and years of experience. Different professional settings are

3designed to either promote or discourage reflection in several ways.12 For example, aclinician’s reflective practices may be influenced by the number of patients the clinicianmust manage in a day and the amount of attention the clinician is able to give eachpatient and situation.The frequency of an individual’s reflection could be related with an individual’sengagement within their profession. Burnout has been identified in other professions aswell as health care professions,13 and some researchers have proposed that burnoutdecreases reflective practices.4 A survey-based random sample of full-time athletictrainers identified a relatively low incidence of burnout in the field of athletic training,but differences between male and female athletic trainers and within certain occupationalsettings were noted.14 Female athletic trainers in college or university settings displaymore signs of burnout than males, but compared to other health care providers, athletictrainers display less burn-out and exhibit higher levels of job engagement.14 Jobengagement has been identified as the antipode of burnout13 and could provide insightinto how often and how well a clinician uses reflection in athletic training. Thephenomenon of burnout and its relationship to reflection has not been studied in athletictrainers but could prove to be a fruitful line of research in understanding the motivation tobe a reflective practitioner.Multiple studies have created or confirmed models of reflection in medicine,5,7nursing,10 and physical therapy.9 How athletic trainers use reflection to make clinicaldecisions has not been investigated since no published original research has bencompleted in this area; however, research has shown that other health care professionalswho use reflection in the decision-making process have the capacity to become more

4competent clinicians.2 The athletic training profession is similar to many other alliedhealth fields but may prove to be unique based on the differences in how the profession isstructured or how athletic trainers typically provide health care services. For example,athletic trainers typically have major differences in work flow patterns when compared tosimilar professions because they are usually required to treat a large number of patients ina short amount of time. This may affect the ability of athletic trainers to reflect due totime constraints. Another difference between athletic training and other professions isthat athletic trainers often see the same patient population over the length of a sportseason. For example, an athletic trainer can be assigned to work with 20 volleyballathletes over a season when compared to a nurse or physician that may interact with apatient for only one visit. Understanding the ways in which athletic trainers use reflectionfor learning and professional development can not only reveal the nature of their decisionmaking, but may also guide ways to educate athletic trainers and athletic training studentsin the future. The first step in providing insight into reflective practices of athletic trainersat various levels of professional development is to examine and describe those practices.PurposesThe purpose of this study was threefold: 1.) to describe the reflective practices ofathletic training students, novice athletic trainers and experienced athletic trainers 2.) touse reflection characteristics to categorize the participants depth of reflection and 3.) todescribe the relationship between job engagement and the reflective practices exhibitedby the participants.

5Significance of the StudyThe study of reflection is critically important in advancing the education andprofessional development of athletic trainers. This study is significant because itexamines reflective practices of athletic trainers at different stages of professionaldevelopment, which has not been done specifically in athletic training. By gaining abetter understanding of the reflective practices of students, educators may be able todevelop educational interventions that directly target possible deficiencies in reflectionand clinical decision-making. Similarly, by understanding the types of reflective practicesthat novice and experienced athletic trainers use, continuing education opportunities canbe directed in aiding the professional development process. Finally, the description ofreflection developed from this study could identify some key factors in reflectivepractices that can be used in future research.Operational Definitions1. Clinical reflection: Active mental processing with a purpose and/or anticipatedoutcome that is applied to relatively complex or unstructured ideas for whichthere is not an obvious solution in order to lead to a new understanding andappreciation.32. Clinical decision making: Providing a clinical “impression” or diagnosis,developing a treatment plan, or creating a rehabilitation protocol based on thepatient’s presentation.3. Reflective practitioner: A professional who is able to identify essentialprofessional problems, to challenge self-evident “truths,” to seek feedback and touse it for personal development.4

64. Job engagement: A positively oriented human resource that can be measured,developed, and effectively managed for performance improvement in today’sworkplace; the opposite of burnout.135. Athletic training student: A college-level student in a CAATE accredited, entrylevel athletic training program.6. Novice athletic trainer: A BOC-certified athletic trainer with less than two yearsof certified experience.7. Experienced athletic trainer: A BOC-certified athletic trainer with greater thaneight years of certified clinical experience.Delimitations1. This study is delimited by the recruitment of athletic training students and athletictrainers in the high school and college or university setting who have thecapability to make clinical decisions with patient care on a regular basis.2. Because defining “expert” athletic training clinician is a complex task without auniversally defined set of criteria, the term “experienced” athletic trainingprofessionals was used, which is defined by number of years of experience, as acomparison group.Limitations1. This study used a limited participant group, so the understanding of reflectiongained from this one study is somewhat limited.2. This study is limited to assessing reflection through a written account of theevents.

7References1. Mezirow J. Fostering critical reflection in adulthood: A guide to transformative andemancipatory learning. San Francisco, Oxford: Jossey-Bass Publishers; 1990.2. Mann K, Gordon J, Macleod A. Reflection and reflective practice in health professionseducation: A systematic review. Adv Health Sci Educ. 2009;14(4):595-621.3. Boud D, Keogh R, Walker D, eds. Reflection: Turning experience into learning.London/New York: Kogan Page/Nichols Publishing Company; 1985.4. Schon D. The reflective practitioner: How professionals think in action. New York:Basic Books, Inc., Publishers; 1983.5. Mamede S, Schmidt H. The structure of reflective practice in medicine. Med Educ.2004;38(12):1302-1308.6. Mamede S, Schmidt H, Rikers R. Diagnostic errors and reflective practice in medicine.J Eval Clin Pract. 2007;13(1):138-145.7. Mamede S, Schmidt H. Correlates of reflective practice in medicine. Advances inHealth Sciences Education. 2005;10(4):327-337.8. Wainwright S, Shepard K, Harman L, Stephens J. Novice and experienced physicaltherapist clinicians: A comparison of how reflection is used to inform the clinicaldecision-making process. Phys Ther. 2010;90(1):75-88.9. Wainwright S, Shepard K, Harman L, Stephens J. Factors that influence the clinicaldecision making of novice and experienced physical therapists. Phys Ther.2011;91(1):87-101.10. Wong F, Kember D, Chung L, Yan L. Assessing the level of student reflection fromreflective journals. J Adv Nurs. 1995;22(1):48-57.

811. Kaiser D. Using reflective journals in athletic training clinical education. Ath TherToday. 2004;9(6):39-41.12. Hoffman K, Donoghue J, Duffield C. Decision-making in clinical nursing:Investigating contributing factors. J Adv Nurs. 2004;45(1):53-62.13. Schaufeli W, Bakker A, Salanova M. The measurement of work engagement with ashort questionnaire: A cross-national study. Educ Psychol Meas. 2006;66(4):701-716.14. Giacobbi P. Low burnout and high engagement levels in athletic trainers: Results of anationwide random sample. J Athletic Train. 2009;44(4):370-377.

CHAPTER IILITERATURE REVIEWIntroductionAthletic trainers working clinically often find themselves in a reflectivelystimulating environment. A reflectively stimulating environment consists of a professionthat allows for several opportunities to reflect in order to make clinical decisions over thecourse of the clinician’s career. Reflection is an important component of clinicalreasoning and clinical decision-making process, and the professional who utilizes theelement of reflection in the decision-making process can become a more competentclinician.1 Research in reflection began in the field of education1-3 where the first set oftheoretical frameworks on reflection were developed to understand and objectify thecomplex mental processing involved in reflection. Since then, reflection has beeninvestigated in a variety of fields including medicine and allied health.4-7The study of reflection is important because reflection is an acquired skill that isconsidered to be a central part of teaching and learning in allied health care and essentialto becoming a competent health care professional.1 Becoming a competent health careprovider requires the use of reflection for several reasons. First, learning effectively froman experience is critical in developing and in maintaining proficiency. Many times self-9

10reflection will enhance the awareness of learning necessities and areas of weakness.Second, the professional, over time, will develop an understanding for characteristicssuch as their own personal beliefs, attitudes and values. Third, building upon aknowledge base requires the ability to link previous knowledge to new experiences.Developing these capabilities motivates the development of a clinician who is self-awareand competent in their own practice.2 This literature review will aim to define reflection,provide a historical perspective on reflection and elucidate the role of reflection andclinical reasoning in the decision making process. In addition to the theories of reflection,I will describe the factors that affect the clinical decision-making process, with specialemphasis on the influence of experience in the reflective practice of professionals. I willalso describe the similarities and differences in the reflection process of students, novicesand experienced clinicians.Pioneers in the Study of ReflectionThe importance of reflection and reflective practice are frequently noted in theliterature.1-3, 8 From this research, reflective strategies and theories emerged and havebeen incorporated in all levels of teaching and learning in health care professions.Reflection and reflective practice are noted as components that are necessary fordeveloping competent health care professionals because clinicians will often encounterchallenges that can be aided with the use of reflective techniques.3Some notable pioneers in the field of reflection who used descriptive manuscriptsto propose models of reflection are Schon,1 Boud,9 Mezirow,8 and Dewey.2 The work ofthese researchers has been cited and identified as the most common frames of referencefor theories of reflection. More recent researchers have developed reflection models

11from the pioneer’s seminal works and advanced the models to include additional themesand concepts related to reflection as they relate to specific professions. Some of theseauthors include Mamede and Schmidt,6-7,10 Wainwright,4-5 and Wong.3 Recent researchin reflection has used both qualitative research to explore reflection in clinical practiceand experimental designs to confirm the proposed models.The previously mentioned original researchers in reflection have describedreflection in several different ways. We can classify these frameworks into one of twocategories based on how they describe the reflection model: 1) as an iterative process or2) as vertical levels of reflection.2 Boud9 and Schon1 have both developed theories thatmodel reflection as an iterative process. Boud defines reflection as “an important humanactivity in which people recapture their experience, think about it, mull it over andevaluate it”.9 On the other hand, reflection has been depicted as an event with varyinglevels by authors such as Boud,9 Mezirow,8 and Dewey.2 In their models, reflection islinear and includes a collection of elements that do not require a sort of sequential orcyclical process. The elements, or levels, of reflection do not precede one another, norare they dependent of one another, and there can be omission or compression of somelevels.9Schon’s ModelOne of the first reflection theories was proposed by Schon, where reflection isdescribed as an iterative process.1 Schon’s theory also includes parameters that areconducive to reflection, such as the element of surprise, or facing a novel situation.1Schon identified steps of reflection (Figure 2) that represent the ideal setting forreflection as well as components of a capable reflector.1 The process begins with the

12knowledge and skills (knowing in action) that a clinician holds and utilizes whennecessary or appropriate. Surprise occurs when an unexpected event is encountered.When the clinician faces this novel event, an explanation to the anomaly is usuallyattempted (experimentation). Within the model, we also note reflection-in-action (RIA)and reflection-on-action (ROA). RIA can be described as the ongoing metacognitiveprocess during the interaction between the patient and clinician3 that will internally guidedecisions and experimentation. ROA occurs after the event has occurred, and is the stepthat is crucial in broadening a clinician’s knowledge and skills, in addition to revising theclinical decisions. Progression through this model and revisiting certain steps is unique toeach individual.9For example, an athletic trainer may encounter a patient who appears to have alateral ankle sprain, one of the most common athletic-related injuries. The athletic trainerhas previous knowledge of this injury that has been learned in a classroom such as thetypical presentation of the injury or the typical mechanism of injury (knowing in action).Surprise then occurs when the athletic trainer finds something that is atypical of a lateralankle sprain, such as pain on the medial side of the foot. When faced which thisanomaly, the athletic trainer must somehow explain the medial pain. In this case, theathletic trainer will experiment with different special test, palpations, or even investigateresearch that may explain the atypical presentation. During the evaluation, the athletictrainer may be mentally processing the biomechanics of the ankle or imagining themechanism of injury to try to explain the reason for the medial pain, which would be theclinician reflecting-in-action. When the patient leaves and the athletic trainer continuesto think about the event and further investigates other sources of information, it is

13considered reflection-on-action. These two steps can take place as many or as few timesuntil the athletic trainer makes a clinical decision. Some research had shown that novicepractitioners are more likely than their more experienced counterparts to encounter theelement of surprise and to revisit experimentation.9 An experienced clinician’s breadth ofencounters with different situations may be a reason for why they are less likely to findthe element of surprise and revisit experimentation in their clinical practice.There is a name that can be given to a clinician who participates in self-growththrough reflection. The term “reflective practitioner” was originally developed anddefined by Schon1 in his seminal work titled “The Reflective Practitioner.” Schon’sgeneral definition identifies professionals in many fields as reflective practitioners, butrecently the role of the reflective practitioner has become significant in the health careprofessions. He defined a reflective practitioner as a clinician who is able to identifyessential professional problems, challenge self-evident “truths,” seek feedback, and usereflection for personal development.1 Being a reflective practitioner applies to athletictraining practice as a clinician makes clinical decisions regarding a patient’s diagnosisand treatment, challenges what they learned previously in coursework, and reflects uponpatient cases for professional development. Furthermore, the element of surprise occursoften in athletic training practice each time an athletic trainer is confronted with a novelpatient case, providing an athletic trainer numerous opportunities to reflect, mature, andimprove as a clinician.Dewey’s ModelDewey2 provides a framework that is strictly linear and describes the strength of aclinician’s reflection based on the depth of the level of reflection achieved. He defines

14reflection as “active, persistent and careful consideration of any belief or supposed formof knowledge in the light of the grounds that support it and the further conclusion towhich it ends.”2 The definition portrays reflection as part of a larger process with a finalconclusion, or learning experience. The premise of this theory is that original reflectionis more descriptive in nature, whereas deeper levels of reflection, or critical reflection, aremore analytical and difficult to reach, therefore less likely to be demonstrated.2Similar to Schon, Dewey proposed that reflective thought is provoked by an eventthat induces a “state of doubt, perplexity or uncertainty”.4 Dewey’s five levels ofreflection begin

Therefore, in these models deeper levels of reflection are less often observed in practice.2 David Boud, editor of Reflection: Turning Experience into Learning3, suggested that reflection is an iterative process that also includes differing levels of reflection within each step, and a diagram of Boud's model can be seen in Figure 1.

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