COUNTY OF ORANGE PROGRAMS SERVING OLDER ADULTS - Orange County, California
COUNTY OF ORANGEPROGRAMS SERVINGOLDER ADULTS2017
OC COMMUNITY SERVICESThis directory was compiled by OC Community Services Office on Agingand includes many of the county departments and community non-profitsthat provide services to older adults.Website: www.occommunityservices.orgOFFICE ON AGINGCounty Operations Center1300 South Grand Avenue, Building B, 2nd FloorSanta Ana, CA 92705(800) 510-2020 Information & Assistance Call Center(714) 480-6450Website: www.officeonaging.ocgov.comHours of operation:Monday - Friday, 8:00 am – 5:00 pmThe Office on Aging administers the Older Americans Act and OlderCalifornians Act programs in Orange County which include the seniorcenter lunch program, home-delivered meals, transportation, elder abuseprevention, senior employment services, adult day care, legal assistance,case management, health insurance counseling, Family Caregiver SupportProgram, health promotion, and the Ombudsman Program.The Office on Aging also operates the Information and Assistance CallCenter (staffed Monday - Friday, 8:00 am - 5:00 pm) which provides accessand linkage to the above services as well as many other resources for olderadults, caregivers, and persons with disabilities.For Office on Aging providers turn to page 13.DISCLAIMER:Inclusion in this booklet does not constitute endorsement of an agency’s program orthe quality of its services, nor does exclusion imply an unfavorable judgement of thecontribution an agency may be making to the community. The information presentedin this booklet was accurate at the time of inclusion. Changes to services andcontact information may have occurred since inclusion.2
VETERANS SERVICE OFFICECounty Operations Center1300 South Grand Avenue, Building B, 2nd Floor, Room 247Santa Ana, CA 92705(714) 480-6555Website: veterans.ocgov.comHours of operation:Monday - Friday, 8:00 am – 4:00 pmTuesday, 9:30 am - 4:00 pmAppointments are availableThe Veterans Service Office (VSO) assists veterans and their dependents/survivors in preparing, presenting and pursuing any benefits they may beentitled to receive from the U.S. Department of Veterans Affairs.The following list identifies some of the more common areas which the VSOassists veterans and their dependents or survivors.Entitlement to: Service Connected DisabilityCompensation Veterans and Survivors Pension Burial Benefits Dependency and IndemnityCompensationCalVet Information: Cal-Vet Dependents CollegeTuition Fee Waiver ProgramDischarge Documents Review: Discharge Documents Certification (DD214)COMMUNITY INVESTMENT DIVISIONCounty Operations Center1300 South Grand Avenue, Building B, 3rd FloorSanta Ana, CA 92705(714) 480-6500Website: www.ocboard.orgwww.oconestop.com3
Community Investment Division (CID) serves as the administrative support tothe Orange County Development Board (OCDB). CID isresponsible for administering programs and activities of the WorkforceInnovation and community Act (WIOA) and various grant funded programs inOrange County. Programs administered by CID focus on the needs of both jobseekers and businesses. The programs are available through the One-StopCenters and satellite offices located throughout Orange County.Orange County One-Stop Centers:Anaheim Garden Grove290 South Anaheim Blvd., Suite 1007077 Orangewood Ave., Suite 200Anaheim, CA 92805Garden Grove, CA 92841(714) 765-4350 (714) 241-4900Buena Park Irvine6281 Beach Blvd., Suite 30717891 Cartwright Rd., Suite 100Buena Park, CA 90621Irvine, CA 92614(714) 562-9200(949) 341-8000Los Alamitos Santa Ana11200 Lexington Drive, Bldg. 2441000 E. Santa Ana Blvd., Suite 200Los Alamitos, CA 90720Santa Ana, CA 92701(562) 296-5722 (714) 565-2600ONE-STOP CENTER PROGRAMS INCLUDE:Senior Community Service Employment Program (SCSEP):SCSEP provides part-time, work-based training opportunities at localnon-profit or governmental agencies. Participants must be 55 years or olderwith poor employment prospects. The program assists with the transition ofindividuals into non-subsidized employment opportunities in the community.SCSEP services are available through both the Irvine and Garden Grove OneStop Centers.WIOA Adult and Dislocated Worker Programs:These Programs provide services to eligible job seekers through the One-StopCenter system. Services include job search assistance, individualassessment, resource center access, employment assistance, education andtraining, case management and supportive services. Programs assistindividuals over the age of 18 as well as workers who have been laid off. Formore information regarding Adult and Dislocated Workers Programs pleasecontact any of the One-Stop Centers.4
HOUSING AND COMMUNITY DEVELOPMENT/HOMELESS PREVENTIONCounty Operations Center1300 South Grand Ave, Building B, 3rd FloorSanta Ana, CA 92705HOUSING AND COMMUNITY DEVELOPMENTWebsite: www.occommunityservices.org/hcdHousing and Community Development providesa mortgage assistance program and affordablehousing development programs for homebuyers,developers, renters, cities, nonprofits, and othergroups. An Affordable Rental Housing List is alsoavailable on the OC Community Services websiteat http://www.occommunityservices.org/hcd.Click the link on the right. For more informationon these homeowner programs, you may call(714) 480-2869.HOMELESS PREVENTION(714) 480-2804 or 211Website: www.occommunityservices.org, click on “Homeless Prevention”The Homeless Prevention Division coordinates the County HomelessContinuum of Care System and implementation of the Ten-Year Planto End Homelessness. The Continuum of Care homeless network hasagencies which provide services (such as housing, case management, andemployment) for homeless individuals.For information on homeless resources throughout Orange County, pleasecontact 211.ORANGE COUNTY HOUSING AUTHORITY1770 North BroadwaySanta Ana, CA 92706(714) 480-2700Website: www.ochousing.orgThe Orange County Housing Authority (OCHA) administers rentalassistance programs throughout Orange County except the cities ofAnaheim, Garden Grove and Santa Ana. These cities operate their own5
city-wide rental assistance programs.The U.S. Department of Housingand Urban Development (HUD)provides funding for the HousingChoice Voucher Program for eligibleindividuals and is administered byOCHA. Unfortunately the wait list forthis voucher is closed at this timeand OCHA is unable to accept newapplications. However, OCHA offersother housing assistance programswhich include the Family Self-Sufficiency Program, Shelter Plus CareProgram, Veterans Affairs Supportive Housing, the Family ReunificationProgram and a program to transition non-elderly disabled persons fromnursing facilities into communities.HEALTH CARE AGENCYHealth Referral Line: (800) 564-8448Website: www.ochealthinfo.comBEHAVIORAL HEALTH PROGRAMS FOR OLDER ADULTS(855) OC-LINKS (625-4657)Hours of operation:Monday - Friday, 8:00 am – 6:00 pmServices include case management, mental health services, andpsychiatric medication support to adults who are diagnosed with a mentalillness, substance abuse or a co-occurring substance use disorder thatsignificantly impairs their functioning. Programs are provided in outpatient,community, and residential settings.Specific programs include: Outreach and Engagement Services Full Service Partnerships Community Clinics Wellness and Recovery CentersSenior Health Outreach Prevention Program (SHOPP)SHOPP is an in-home service that has two components. The program isstaffed by Public Health Nurses and Behavioral Health Clinicians.6
The SHOPP Public Health Nurses (PHNs) offer home visitation toaddress the unmet health care needs of adults 45 and older, thoughpriority is given to frail, older adults. The PHNs provide public healthfield nursing assessment and services including health and tobaccoeducation, short term medical case management, and linkage toresources.The SHOPP Behavioral Health Clinicians provide engagementservices, crisis intervention, assessment, and linkage to resourcesfor adults 60 years and older experiencing a functional impairmentrelated to a mental health issue.Substance Abuse Resource Team (START)START is an in-home service for adults 60 years and older who have aserious mental illness and who are misusing substances such as alcohol,recreational drugs, over the counter and prescription medications. STARTserves older adults unable to access traditional services geared towarddrug/alcohol abuse. It is a collaborative effort between Behavioral Healthand Public Health, funded by a SAMHSA (Substance Abuse Mental HealthServices Administration) federal block grant.Services Include: Engagement Brief interventions Substance abuse counseling & education Coordination with health care providers Case management Information & linkage to community services and in-patienttreatment programsOlder Adult Mental Health Recovery ServicesOlder Adult Mental Health Recovery Services is an in-home and clinic basedmental health service for those 60 years and older who have serious,persistent mental illness, and functional impairment placing them at risk forhospitalization or decline that would result in a loss of independence.It provides: Mental health & nursing assessment/evaluation Mental health services Medication management Case management Life skills coaches7
Program of Assertive Community Treatment (PACT)PACT-Older Adult Services is a program for adults 60 years and older whoare seriously mentally ill and frequently use high cost services such asemergency rooms, psychiatric hospitalization, and incarceration. Servicesare more intensive and caseloads are smaller than those offered by theOlder Adult Mental Health Recovery program.Services include: Assessment Counseling and crisis intervention Medication services Case management Health education Linkages to community resourcesOC4Vets1300 South Grand Avenue, Bldg. B, 2nd FloorSanta Ana, CA 92705(714) 480-6476Website: wwwochealthinfo.com/bhs/about/pi/veteransHours of operation:Monday- Friday, 8:00 am - 5:00 pmOC4Vets is a comprehensive behavioral health project using veteranclinicians and veteran peers. Veteran peers partner with the veteran to insurethat the veteran is connected with community and VA resources.PUBLIC GUARDIAN1300 S. Grand Ave., Bldg. CSanta Ana, CA 92705(714) 567-7660Website: wwwochealthinfo.com/bhs/pgHours of operation:Monday – Friday, 8:00 am - 5:00 pmThe Public Guardian provides investigative and fiduciary services toindividuals who suffer from a mental illness or aging adults, who as aresult of a physical condition, become vulnerable and are at risk of eitherphysical, emotional or financial abuse and neglect. The goal is to provideindividualized personal and financial oversight to ensure the client achievesthe highest level of self-determination, autonomy and independence.8
COUNTY CONTRACTED BEHAVIORAL HEALTHPROGRAMS FOR OLDER ADULTSOASIS1855 West Katella Ave., Suite 150Orange, CA 92867(714) 399-3480Hours of operation:Monday-Friday, 8:00 am - 5:00 pmOASIS provides services for adults 60 years and older who live with severemental illness, are homeless or at risk for homelessness, and have beenunable to access traditional mental health services. Case managementservices at OASIS follow the Wellness and Recovery Model whichfocuses on client strengths and self-identified goals. This client-centeredapproach allows participants the opportunity to reach a maximum level ofindependence in their community. Multidisciplinary, bilingual and culturallycompetent staff members provide services in the field or at client-friendlylocations.Services include: Evaluation/assessment/individualized treatment Intensive case management PCP referrals Mental health & substance abuse services 24/7 crisis intervention Medication management & nursing services Health education Family support & education Activity center open for daily leisure/social activities Life skills coaches to provide peer level support to clients Housing referrals Transportation services & employment assistanceSOCIALIZATION PROGRAMS FOR ADULTS &OLDER ADULTSThe Socialization program provides comprehensive in-home assessmentto develop individualized socialization plans for older adults 60 years andolder who experience isolation, loneliness and are at risk for mental healthchallenges. Short term interventions are offered through education, skill9
building, support transportation services, and linkages to facilitate access toavailable behavorial health, medical and social services. Telephone supportis also provided.COUNCIL ON AGING2 Executive Circle, Suite 175Irvine, CA 92614(714) 479-0107Website: www.coaoc.orgHours of Operation:Administration: Monday - Friday, 8:00 am - 5:00 pmDirect Service Hours: FlexibleMULTI-ETHNIC COLLABORATIVE OF COMMUNITY AGENCIES(MECCA)1505 East 17th St., Suite 123Santa Ana, CA 92705(714) 202-4750Website: www.ocmecca.orgHours of Operation:Administration: Monday - Friday, 8:30 am - 4:30 pmDirect Service Hours: FlexibleSOCIAL SERVICES AGENCYADULT PROTECTIVE SERVICES (APS)(800) 451-5155 (24-Hour Hotline)Website: www.ssa.ocgov.com/abuse/elderAPS investigates reports of neglect, abuse or exploitation of elder adults (65or older) and dependent adults (physically or mentally impaired 18-64 yearolds) who are unable to protect their own interests. Anonymous andconfidential reports can be made at the hotline number.CalFresh/MEDI-CALRegional Centers: Anaheim, Garden Grove, Aliso Viejo, Santa Ana andWestminster(800) 281-9799Hours of operation:Monday – Friday, 7:00 am – 5:00 pm(except Westminster 9:00 a.m. - 5:00 p.m.)10
The CalFresh Program was established to improve the nutrition of peoplein low-income households by increasing their food-buying power so theycan purchase nutritious food, such as fruits, vegetables, and other healthyfoods, for the members of their household.Medi-Cal is a health care program that pays for a variety of medical servicesfor children and adults with limited income and resources. Some Medi-Calcovered services include doctor visits, hospitalization, nursing home care,dental, glasses, and prescriptions.GENERAL RELIEF2020 West Walnut St.Santa Ana, CA 92703(714) 834-8899General Relief (GR) is a cash assistance program. It provides temporarycash aid to eligible indigent lawful adult residents who do not have custodyof any minor children and do not qualify for Federal or State funded cash aidprograms. General Relief benefits are considered to be a loan and must berepaid.IN-HOME SUPPORTIVE SERVICES (IHSS)714-825-3000IHSS authorizes necessary caregiving services to Medi-Cal eligible olderadults 65 years and older and persons with disabilities to assist them inliving safely at home.OC COMMUNITY RESOURCESOC ANIMAL CARE: SENIOR FOR SENIOR PROGRAM(714) 935-6848Website: www.ocpetinfo.com/adopt/seniorsOC Animal Care offers its Senior for Senior Program. This program providesa discounted adoption rate for senior citizens, 65 years and older, that adoptany animal 5 years of age or older.11
ADDITIONAL RESOURCESFORECLOSURE PREVENTION PROGRAMS:Fair Housing Council of Orange County1516 Brookhollow Drive, Suite ASanta Ana, CA 92705(800) 698-FAIR (3247)(714) 569-0823 x224Website: www.fairhousingoc.orgFair Housing Foundation2300 East Katella Avenue, Suite 405Anaheim, CA 92806(800) 446-3247(714) 918-8001Website: www.fairhousingfoundation.comHabitat for Humanity2200 South Ritchey StreetSanta Ana, CA 92705(714) 434-6200Website: www.habitatoc.orgNeighbor Works Orange County128 East Katella Avenue, Suite 200Orange, CA 92867(714) 490-1250Website: www.nwoc.orgU.S. Department of Housing and Urban DevelopmentMaking Home Affordable Program(888) 995-HOPE (4673)Website: www.makinghomeaffordable.govKeep Your Home California444 North Third Street, Suite 312Sacramento, CA 95811(888) 954-KEEP (5337)Website: www.keepyourhomecalifornia.orgFINANCIAL MANAGEMENT:Consumer Credit Counseling Service of Orange County1920 Old Tustin AvenueSanta Ana, CA 92705(800) 213-2227Email: cccsoc@cccsoc.orgWebsite: www.cccsoc.org12
INFORMATION & REFERRAL:Office on Aging - Information & Assistance Call Center(800) 510-2020(714) 480-6450Website: www.officeonaging.ocgov.com211 Orange County211 or (888) 600-4357Website: www.211OC.org211 Orange County offers a comprehensive information and referral system linkingOrange County residents to community health and human services and support.LEGAL SERVICES:Legal Aid Society of Orange County2101 North Tustin AvenueSanta Ana, CA 92705(714) 571- 5200Hotline: (800) 834-5001Website: www.legal-aid.comOC Bar AssociationModest Means Program(949) 440-6747Public Law Center601 Civic Center Drive WestSanta Ana, CA 92701(714) 541-1010Website: www.publiclawcenter.orgOFFICE ON AGING ASSOCIATED PROGRAMS:Abrazar7101 Wyoming StreetWestminster, CA 92683(714) 893-3581Website: www.abrazarinc.comAbrazar offers transportation, dental services, food distribution, literacy programs,and community classes from its two community centers.Acacia Adult Day Care11391 Acacia ParkwayGarden Grove, CA 92840(714) 530-1566Website: www.acacia-services.org13
Acacia is an adult day care that offers programs to meet both the medical and socialneeds of individuals who are living at home, but need daytime assistance for theirhealth and safety.Age Well Senior Services24461 Ridge Route Dr, Suite 220Laguna Hills, CA 92653(949) 855-8033Website: www.agewellseniorservices.orgAge Well provides home-delivered meals, senior center lunchprograms, medical transportation, case management, andhealth and wellness programs.Alzheimer’s Family Services Center9451 Indianapolis AvenueHuntington Beach, CA 92646(714) 593-9630Website: www.afscenter.orgAn adult day service provider specializing in dementia care.Alzheimer’s Orange County2515 McCabe Way, Suite 200Irvine, CA 92614(949) 955-4400(844) 435-7259 HELPLINEWebsite: www.alzoc.orgAsssitance and resources for people with dementia and their caregivers.City of IrvineLakeview Senior Center20 Lake RoadIrvine, CA 92604(949) 724-6900Website: or-centerServices include home-delivered meals, senior center lunch program, casemanagement, transportation, support groups, and senior center activities.Council on Aging2 Executive Circle, Suite 175Irvine, CA 92614(714) 479-0107Website: www.coaoc.orgCouncil on Aging provides a variety of programs that include: Medicare counseling,advocacy for residential facility residents, financial abuse education, friendly visitorprogram, and ReConnect.14
Family Caregiver Resource Center130 West Bastanchury RoadFullerton, CA 92835(800) 543-8312(714) 446-5030Website: www.caregiveroc.orgPrograms include family consultation, assessment, care planning, counseling,referrals for resources, psycho-educational seminars, respite planning andcommunity education.SeniorServ1200 N. Knollwood CircleAnaheim, CA 92801(714) 220-0224Website: www.communityseniorserv.comSeniorServ provides home-delivered meals, senior center lunch programs, casemanagement, adult day care, and a friendly visitor program.SPECIALTY PROGRAMS:Braille Institute527 North Dale AvenueAnaheim, CA 92801(714) 821-5000Website: www.brailleinstitute.orgBraille Institute offers resources and programs for visually impaired people.Dayle McIntosh Center501 North Brookhurst Street, Suite 102Anaheim, CA 92801(714) 621-3300Website: www.daylemc.orgResources, training and programs to help persons with disabilities to liveindependently in the community.Vietnamese Community of OC1618 West 1st StreetSanta Ana, CA 92703(714) 558-6009Website: www.thevncoc.orgSpecialized community services for the older adult Vietnamese in Orange County.15
ORANGE COUNTYBOARD OF SUPERVISORSThe Board of Supervisors oversees the management of County governmentand many special districts. The five Board Supervisors are elected by thevoters of their district to four-year terms.The Board’s legislative and executive activities are conducted at publicmeetings with certain personnel and legal matters discussed in closedsessions. Meetings are held at the Hall of Administration in Santa Ana.First District - Supervisor Andrew Do - (714) 834-3110Second District - Supervisor Michelle Steel - (714) 834-3220Third District - Supervisor Todd Spitzer - (714) 834-3330Fourth District - Supervisor Shawn Nelson - (714) 834-3440Fifth District - Supervisor Lisa A. Bartlett - (714) 834-3550http://ocgov.com/gov/bosSENIOR CITIZENS ADVISORY COUNCILEstablished as a result of the Older Americans Act and the OlderCalifornians Act, the Senior Citizens Advisory Council (SCAC) advises theOrange County Board of Supervisors and the Office on Aging on mattersaffecting senior citizens in Orange County.The council consists of forty volunteer citizens, including local electedofficials, representatives of health care and supportive services providerorganizations, persons with leadership experience, and the general public.At least half of the council must be older adults. The Board of Supervisorsappoints twelve members, the City Selection Committee appoints tenmembers, and the Council itself appoints the remaining eighteen members.SCAC meets on the second Friday of each month at 9:30 a.m. at varioussenior and community centers throughout Orange County.http://officeonaging.ocgov.com/about/scac
For information on homeless resources throughout Orange County, please contact 211. ORANGE COUNTY HOUSING AUTHORITY 1770 North Broadway Santa Ana, CA 92706 (714) 480-2700 Website: www.ochousing.org The Orange County Housing Authority (OCHA) administers rental assistance programs throughout Orange County except the cities of
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It is an honor for Orange County REALTORS to write a welcome letter for this inaugural edition of the 2018-19 Orange County Guide to Property Taxes prepared by the Orange County Auditor-Controller's department and to sponsor this report so that copies of it can be made readily available to Orange County taxpayers. OC REALTORS, who have long been
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