Growing With Purpose - Kelly Services
GrowingwithpurposeSUSTAINABILITY REPORT 2020
TABLE OF CONTENTSTABLE OF CONTENTSINTRODUCTION3ENVIRONMENTALMessage from our President and CEO4EnvironmentCarbon emissions and climate mitigationEnergy efficiencyWater consumptionWaste management2020212222Occupational health & safetyEmployeesCustomersOur safety leadership journey in the industryOur response to COVID-192323232425About Kelly ServicesOur valuesOur five specialtiesKelly by the numbersMergers, acquisitions, investments, and divestituresGlobal coverage and value chainRecognitionCORPORATE SUSTAINABILITYAT KELLY SERVICESMessage from our Corporate Sustainability LeadCorporate Sustainability StrategyKelly supports the UN SustainableDevelopment Goals (SDGs)Stakeholder engagement and materiality56789910111214151618SOCIAL27Employees and peopleOur peopleEquity@WorkInclusion and diversityHuman rights2929333642Supply chain and customer relationsOur supply chainSupplier engagement and performance managementSupplier risk managementSupplier Code of Conduct4343444446EngagementSocial investment programsBusiness continuity and risk managementKelly Relief Fund47475152GOVERNANCE53Ethics and business conductGovernance structureCode of Business Conduct and EthicsPrivacy and data protection55555758Communication and reportingInternal communicationsExternal communications-sustainability standardsTransparency and integrity line59595959ABOUT THIS REPORT60ESG DATA TABLE62NOTE: This report covers the 2020 fiscal year from January 1, 2020 to December 31, 2020. We may include data and information noted from the 2019 fiscal year.2 / SUSTAINABILITY REPORT 2020
INTRODUCTIONMessage from our President and CEOAbout Kelly ServicesOur valuesOur five specialtiesKelly by the numbersMergers, acquisitions, investments, and divestituresGlobal coverage and value chainRecognition3 / SUSTAINABILITY REPORT 2020
INTRODUCTION / MESSAGE FROM OUR PRESIDENT & CEOMESSAGE FROM OUR PRESIDENT AND CEO2020 was one of the most challenging years in memory for many of us. The COVID-19crisis and continued racial inequities in our society weighed heavily on peopleeverywhere, both personally and professionally.and we’re seeing results. Our scores on severalexternal assessments and audits measuringsustainability are sequentially improving eachyear, and we continue to reach for furtherprogress in the future.A2021 marks Kelly’s 75th year in business,and it’s a year we’re focused on pursuingour strategy as a specialty talent companywhile advancing diversity, equity andinclusion both within Kelly and insociety at large. Thank you for joiningus as we grow with purpose.t Kelly, the experiences of 2020renewed our already strong passionfor our purpose of connectingpeople to work in ways that enrich their livesand reminded us of just how important itis for us to fulfill our purpose in a way thatcreates positive, lasting change for peopleand our planet.Our ongoing sustainability approach at Kellycontinues to be closely tied to our purpose— a strategic program clearly focused onpositive environmental and social impactwithin an effectively governed frameworkbased on integrity and ethics.As a leader and person, I’ve found it helpfulto reflect on some of the silver linings fromthe past year, and our continued progress onour Environmental, Social and Governance(ESG) goals within our sustainability strategyis one of them. I’ll take a moment to share asingle highlight from each ESG area:Environmental (Occupational Health& Safety and Environment): Kelly’sactions during COVID-19 have been4 / SUSTAINABILITY REPORT 2020guided by a clear set of crisis principlesthat we developed at the onset of thepandemic. The number one guidingprinciple is protecting the health and safetyof our people, including our employeeson assignment and our full-time staff.We quickly transitioned to a remote workenvironment for employees able to conducttheir assignments remotely. And for those ofus on the front lines, we adhere to sciencebased mitigation strategies carefullyrecommended by our cross-functionalEmergency Management Team.Social (Employees and People; SupplyChain and Customer Relations;Engagement): As a talent company, webelieve we can and should do more tochampion for those who aren’t given a fairopportunity to secure meaningful work.In 2020, we launched our Equity@Workinitiative that sets a course to upend systemicbarriers to employment and make the labormarket more equitable and accessible.We’re energized by the incredible interestin this platform and will apply sustained,ongoing effort over the long-term to make ameaningful dent in the many long-standinginjustices that hold back far too many peoplefrom upward mobility — disproportionatelypeople of color.Governance (Ethics and BusinessConduct; Communication andReporting): Operating with integrity anddoing the right thing has been the Kellyway since our founding. Our board ofdirectors, responsible for leading effectivegovernance at Kelly, is inclusive: 44% of theboard is comprised of women or ethnicallydiverse members. And in 2020, each of ourboard committees — Audit; Compensation& Talent Management; and CorporateGovernance and Nominating — becamefully independent.This report provides additional detailsabout what Kelly has accomplished onour sustainability journey thus far. Part ofthe path toward continual improvement isaligning our initiatives to the principles of theUN Global Compact. We’re pleased to signand support this collaborative global effortnow adopted across nearly 200 countries,Peter W. QuigleyPeter W. QuigleyPresident and Chief Executive Officer
INTRODUCTION / ABOUT KELLY SERVICESWE CONNECT PEOPLETO WORK IN WAYS THATENRICH THEIR LIVES.As founder of the staffing industry, Kelly has beenconnecting great companies and great people for morethan seven decades.Small and large businesses alike trust our expertise in providing solutions that span the spectrumof specialty staffing, outsourcing, and consulting. We’re always thinking about what is next in theevolving world of work, and we help people adopt new ways of thinking while embracing the valueof all styles of work.We have progressed from a traditional office staffing company into a workforce solutions leader,delivering expertise in a portfolio of specialty services. As talent management has become morecomplex, we have developed innovative solutions to help many of the world’s largest companies planfor and manage their workforce through outsourcing, consulting, recruitment, talent advisory, careertransition, and supplier management services.We offer innovative outsourcing and consulting services, as well as staffing on a temporary, temporaryto-hire, and direct-hire basis. We also provide a suite of talent fulfillment and outcome-based solutions,delivering integrated talent solutions on a global basis. In doing so, we enable companies to accessskilled talent that can move their businesses forward.5 / SUSTAINABILITY REPORT 2020
INTRODUCTION / OUR VALUESOUR VALUESOur values are built upon atradition of integrity, quality,and service excellence, whichare keys to longstandingrelationships we create withcustomers, employees,suppliers, and the communitiesin which we live and work. W e are personally responsible for our actions,outcomes, and reputation. W e build strong relationships and create Kellyadvocates for life. W e own and resolve customer and candidate issueswith urgency. W e treat every customer, employee, and supplierwith respect and integrity. W e continuously seek opportunities to innovateand improve the Kelly experience.6 / SUSTAINABILITY REPORT 2020OUR VISIONTo be the most creative, insightful, and agile talentcompany, committed to uniting vital talent with greatorganizations where, together, we thrive.OUR NOBLEPURPOSEWe connect people to work in ways that enrich their lives.EMPLOY ATALENT-FIRSTMENTALITYRELENTLESSLYDELIVER FORCUSTOMERSGROW THROUGHDISCIPLINEAND FOCUSConsistently consider What’sNext for our talent (both thosewe place and those who aredirect employees of Kelly).Build trusted relationshipswith our customers bydemonstrating depth ofexpertise and solving fortheir most complextalent needs.Manage the company as aportfolio of businesses, eachdefined by clear strategiesand measurable targetsthat drive prioritization ofresources throughout Kelly.Be their advocate always,and in ALL ways.ACT LIKEOWNERSInspire efficiency andeffectiveness in all thatwe do. Fiercely protectthe capital that will benecessary to continueinvesting in Kelly’s future.WE ACT WITHURGENCY AND AGILITYWE ARE OBSESSEDWITH GROWTHWE KNOWWHO WE ARESpeed is key, and so we favor practicalityover perfection. We flex and adaptquickly to changes, both externallyand internally.We are relentlessly driven toward profitablegrowth; it is each of our responsibility togrow the business, our skills and thecareers of ourselves and others.We are committed to integrity and ethics,doing what’s right for our talent, living ournoble purpose and courageously holdingeach other accountable.WE COLOR OUTSIDETHE LINESWE WIN THROUGHOUR PEOPLEWE EXECUTE WITHCONVICTIONWe are fearlessly forward-looking, unafraidto upset industry norms, and willing tobring forward bold, innovative and creativeideas at all levels of the organization.We strive to build diverse,high-performing teams who arewired to perform at their best.We are decisive and take intelligentrisks, rooted in process anddata-driven decision-making.
INTRODUCTION / OUR FIVE SPECIALTIESOUR FIVESPECIALTIESThe modern workforceis more empowered andmobile than ever, requiringan equally responsive andagile talent partner.Our business strategy is focused on five businessunits organized around specialties that willunleash our potential to grow and address theurgent needs of ever-changing market challenges. Thisframework allows our leadership to accelerate value whileachieving our mission of becoming a specialty talentcompany that delivers results for clients, talent, andshareholders.Kelly has adopted a technology-enabled delivery model,where we are positioned to expand our outreach andmeet specialty talent wherever they are, connectingthem more seamlessly to our customers.7 / SUSTAINABILITY REPORT 2020Bringing our specialty vision to life.KELLYOPERATINGMODELEDUCATIONPROFESSIONAL& INDUSTRIALTalent SpecialtiesContact CenterCreativeFinance & AccountingIndustrialMarketingOfficeKellyConnect Contact Center OutsourcingCustomer SupportTechnical SupportRemote AgentCustomized ProgramsManaged Business ServicesCentralized Admin SolutionsEngineering Support SolutionsField ServicesManufacturing & LogisticsSolutionsPROFESSIONAL& INDUSTRIALKELLY OCGSCIENCE,ENGINEERING,TECHNOLOGY &TELECOMTalent SpecialtiesEngineeringTechnologyTelecom & Digital ConnectivityScience & ClinicalGovernment SolutionsManaged Business ServicesCentralized Admin SolutionsComputer Aided Design &DraftingEngineering Support SolutionsFunctional Service ProviderLab Management SolutionsField ServicesManufacturing & LogisticsSolutionsProject ServicesTechnical WritingSCIENCE,ENGINEERING,TECHNOLOGY &TELECOMBuilding on more than seven decadesof industry leadership, it’s even moreimportant right now to sharpenKelly’s focus on specialty talent andcustomer needs.INTERNATIONALEDUCATIONKELLY OCGINTERNATIONALTalent SpecialtiesSubstitute EducatorsTeacher PlacementsParaprofessionalsSpecial EducationEarly ChildhoodAfter-School ProgramsAdjunct ProfessorsManaged ServiceProvider (MSP)Contingent LaborDirect SourcingHuman CloudIdentity ManagementIndependent ContractorsPayroll OutsourcingSOW/RFxManagementTalent SpecialtiesLocal Niche TalentLife Science PracticeTalent SpecialtiesNon-InstructionalCustodialFood & NutritionHealthcareInformation TechnologyOffice AdministrationScopePre-K –12Early ChildhoodHigher EducationRecruitment ProcessOutsourcing (RPO)End-to-End ProgramsProject HiringModular ProgramsTalent Advisory ServicesTalent StrategyGovernanceWorkforce ResearchCareer TransitionExecutive CoachingIntegrated Talent SolutionsTotal Talent SolutionsGuided Work STAFFINGOPTIONS Temporary TalentTemporary to HireDirect HirePayroll ServiceL ocal/CentralizedDelivery On-Site Management
INTRODUCTION / KELLY BY THE NUMBERSKELLY BY THE NUMBERSLeading staffing providerDelivering staffing, outsourcing,in targeted U.S. specialties.and advisory services across Americas,EMEA and APAC.Principal provider of K-12educational staffing.Supported by 4,600 supplierGross profit: 827.60(In millions of USD)Top 5 scientific, engineering and90% of Fortune 100 companiesoffice workforce solutions providerin the U.S.use our services.Kelly has approximately 7,100corporate employees worldwide.Leading managed services providerwith 8.9 billion spend underHelping people adopt newways of thinking.Worldwide coverage in51 countries(with the ability to support KellyOCG MSPprograms in 8 additional countries)2020 revenue of 4.5 billionmanagement.8 / SUSTAINABILITY REPORT 2020partners globally.
INTRODUCTION / MERGERS, ACQUISITIONS, INVESTMENTS, AND DIVESTITURESMERGERS, ACQUISITIONS,INVESTMENTS, ANDDIVESTITURESAcquisitionsIn January 2020, Kelly acquired Insight Workforce Solutions LLC(“Insight”), an educational staffing company, to help expand ourleadership position in the U.S. educational talent solutions industry.In November 2020, Kelly announced the acquisition of Greenwood/Asher & Associates, a premier specialty education executive search firmbased in Miramar Beach, Florida. This acquisition will expand Kelly’sleadership position beyond K-12 and higher education.InvestmentsWe continue to make investments in technology, particularly thosewhich support greater efficiency in finding talent to answer customerneeds. In 2020, we implemented a front office platform in the U.S. andCanada and will be gradually deploying its outreach to other regions.This platform will streamline the processes and workflows associatedwith recruiting, onboarding, and reassigning workers.In 2019, in order to improve geographic coverage and operationsefficiency, we reorganized the commercial staffing operations that weredelivered by our U.S. branch network. The new structure will allow us torefine our focus on specialties within the commercial staffing portfolio,including light industrial, electronic assembly, office professionals, andcontact center staffing.9 / SUSTAINABILITY REPORT 2020GLOBAL COVERAGE AND VALUE CHAINOur value chain consists of two categories: talent supply chain services and third-party vendors and suppliers.Our talent supply chain offers workforce solutions for suppliers, mainly through Managed Service Providers (MSP),while also supporting Staffing Solutions, Recruitment Process Outsourcing (RPO/Perm) solutions, and Businessand Professional Services (BPS). Up to one percent of our supply chain enables a wide variety of solutions — themajority once again are MSP.KELLY GLOBAL FOOTPRINTAmericasEMEAArgentina BrazilCanada APAC*Angola Libya Australia Armenia Lithuania British Indian Ocean Territory Austria Luxembourg China Netherlands Hong Kong India JapanColombia BelgiumCosta Rica Croatia Norway Oman Poland Indonesia Portugal Malaysia Russia New Zealand Saudi Arabia Niue Mexico Czech PublicPuerto Rico DenmarkTrinidad & TobagoUnited States EstoniaFrance GeorgiaKEY Temporary StaffingGermany Spain Philippines Hungary South Africa Singapore South Korea Taiwan Turkey Thailand United Arab Emirates Vietnam Business & Professional ServicesIceland Sweden Managed Service ProviderIraq Switzerland Recruitment Process Outsourcing MSP Current Locations MSP Former Locations IrelandIsraelItaly United Kingdom * Delivered through PERSOLKELLY Joint Venture partnership withPERSOL Group
INTRODUCTION / RECOGNITIONRECOGNITION Forbes’ list of America’s Best RecruitingFirms for 2020. Kelly earned the third spot onForbes’ 2020 list of America’s Best ProfessionalRecruiting Firms. FlexJobs 2021 “Top 100 Companies forRemote Work” List. Kelly named No. 5 on theTop 100 Companies for Remote Jobs list byFlexJobs for 2021. Kelly named to Staffing Industry Analysts(SIA) Largest Global and US Staffing Firmsand Largest US Direct-Hire Firms 2020 lists. International Association of OutsourcingProfessionals (IAOP) 2020. KellyOCGwas named to the International Associationof Outsourcing Professionals 2020 GlobalOutsourcing 100 List. Best Use of Online Recruitment by aRecruitment Agency 2020, OnRec. KellyServices recognized by OnRec in London forits recent achievement in supplying staff to acustomer using Pixid recruitment technology. EcoVadis Silver Supplier Status 2020. Kelly earns Silver Supplier status for businesssustainability from EcoVadis. Great Place to Work Certification. KellyOCGin India was recognized as one of the BestWorkplaces in the country, as certified by theGreat Place to Work Institute through a rigorouswork culture assessment process. Leader for Services Procurement by EverestGroup 2020. Everest Group, a top researchanalyst in the market, has named KellyOCG aLeader for Services Procurement. HR Vendor of the Year by Human ResourcesOnline 2020. For the fifth year in a row, KellyOCGin Singapore received the Gold award for BestRecruitment Process Outsourcing Partner.10 / SUSTAINABILITY REPORT 2020
CORPORATESUSTAINABILITYAT KELLY SERVICESMessage from our Corporate Sustainability LeadCorporate Sustainability StrategyKelly supports the UN Sustainable Development Goals (SDGs)Stakeholder engagement and materiality11 / SUSTAINABILITY REPORT 2020
CORPORATE SUSTAINABILITY AT KELLY SERVICES / MESSAGE FROM OUR CORPORATE SUSTAINABILITY LEADWithout a doubt,2020 representedone of the mostchallenging anduncertain yearshumanity hasever faced.The health crisis wiped out theuniversal status quo and causedus huge setbacks on economic,environmental, social, and humanitarianissues. In this context, corporateresponsibility, integrity, and sustainabilitywere challenged like never before,positioning private companies as agenerator of well-being and demandingtheir solidarity and response capacityin the face of the global pandemic.Additionally, the social unrest causedby increased inequalities, racism anddiscrimination have made 2020 a year toredesign ourselves more than ever.In this new reality, maintaining goodpractices related to our sustainabilityand corporate social responsibilitystrategy was an immense challengefor the company and also neededmore than ever. It is precisely for thatreason, Kelly’s efforts must be valuedmore than in past years, as they alsoguarantee our employees, shareholders,stakeholders and community in general,the transparency in our work andthe continuity of our commitment to12 / SUSTAINABILITY REPORT 2020sustainable development, even anddespite the global crisis.In the current context in which postpandemic reconstruction is at thecenter of the debate, the role of privatecompanies is essential to recover thepath towards a balanced coexistencebetween the people, resources, andservices that we consume.The good news is that we have solidstrategies and guidelines to maintainour commitment to sustainabledevelopment and the SDGs. Today, wereaffirm our corporate ethics because weare certain that a new world is not onlypossible but essential for developmentand continuity. Through the challengesof the year, we continued to pushthrough and work responsibly andsustainably. 2020 is a year to be proudof Kelly and our efforts.We invite you to reaffirm and strengthenyour commitment to sustainabledevelopment, together with us and learnthrough our 2020 Sustainability Reporthow we work and thrive.Belen BenitezBelen BenitezCorporate Sustainability Lead,Kelly Services
CORPORATE SUSTAINABILITY AT KELLY SERVICESCORPORATE SUSTAINABILITYAT KELLY SERVICESSustainability is a guiding principle for our operation which drives ourrelationship with our global workforce, suppliers, and customers.As a leading global workforcesolution provider, our sustainabilitystrategy embodies our mission ofconnecting people to work opportunitiesthat enrich their lives, making a differencein the communities in which we live andwork, and strengthening our relationshipwith our stakeholders where togetherwe thrive.Kelly’s approach to sustainability falls intothree main categories: Environmental,Social, and Governance. It is strategicallybuilt upon six key pillars that are alignedto the United Nations SustainableDevelopment Goals (SDGs). As wecontinue developing and monitoring oursustainability strategy, we work closelywith cross-functional areas to assess our1outreach and impact, incorporating aninterdisciplinary perspective. We alsoaim to guide our worldwide subsidiariesand collaborators in planning, managing,and implementing responsible andsustainable business practices forcreating meaningful and impactfulshared value for all stakeholders.Given the global outreach of ourbusiness, we take public accountabilityseriously. Our sustainability strategyis supervised by the sustainabilitygovernance committee, which isrepresented by executive leaders andoverseen by the Board of Directors.In early 2019, we adhered to the principlesof the United Nations Global Compactto report on our commitment to theUnited Nations Sustainable DevelopmentGoals. Kelly also participates in externalassessments such as EcoVadis, CDP,Human Right Campaign Foundation’sCorporate Equality Index (CEI),Responsible Business Alliance (RBA),and ISS Corporate Solutions (ICS). Theseplatforms provide us an opportunity toanalyze our performance and identifyenhancement opportunities, whileproviding a consistent and transparentmeasurement for the impact of oursustainability strategy.Since 2018, Kelly has adoptedinternational sustainability reportingstandards to communicate performance1.The content of this report is informed by the Global Reporting Initiative Standards (GRI), The Sustainability Accounting Standards Board’s (SASB), and the U.N Global Compact.13 / SUSTAINABILITY REPORT 2020GOVERNANCECommunicationand ReportingGOVERNANCEEthics andBusinessConductENVIRONMENTALOccupational Health& Safety ILT AROUNDSIX PILLARSSOCIALSupply Chainand d People
CORPORATE SUSTAINABILITY AT KELLY SERVICES / CORPORATE SUSTAINABILITY STRATEGYCORPORATE SUSTAINABILITY STRATEGYOURMISSIONConnect people to meaningful employment opportunities and make a difference in the communities in which we live and ALSOCIALOccupational Health & Safetyand EnvironmentEmployees and PeopleSupply Chain andCustomer RelationsEngagementEthics andBusiness ConductCommunicationand ReportingOH&S; Employees and CustomersTalent Attractionand RetentionSupplier RiskManagementSocial InvestmentsGovernanceInternal CommunicationsSupplier DiversityEngage ProgramCode of BusinessConduct and EthicsExternal communicationsand sustainability standardsSupplier Codeof ConductBusiness ContinuityPrivacy and DataProtectionTransparencyand Integrity LineGHG emissions and energy efficiencyInclusionandDiversityResource ConservationOURFUNDAMENTALSOURSDGs14 / SUSTAINABILITY REPORT 2020GOVERNANCEGlobal Policies, Standards and ScopeEquity@WorkHuman RightsStakeholder EngagementCommunication, Evaluation and Reporting
CORPORATE SUSTAINABILITY AT KELLY SERVICES / KELLY SUPPORTS THE UN SUSTAINABLE DEVELOPMENT GOALSKELLY SUPPORTS THE UNITEDNATIONS SUSTAINABLEDEVELOPMENT GOALSThe United Nations Sustainable Development Goals(SDGs) represent the world’s pressing challenges forthe planet and its people by 2030. It represents acollaborative global effort, setting 17 global goals and189 targets to reduce inequality, end poverty, combatclimate change, and contribute to a sustainable,peaceful, and thriving future. Despite its adoption by 193countries as well as significant progress that has beenmade on reducing poverty in some countries around theworld in recent decades, both climate change and thecoronavirus pandemic have threatened this progressand have increased the worldwide gaps that the SDGsare intended to address.Our commitment to contributing to the UN SustainableDevelopment Goals is more relevant than ever. Since2019, Kelly Services has adhered to the Ten Principles ofthe Global Compact, and has regularly communicated itsprogress toward these principles. We are committed tomaking these principles part of our strategy and businessculture. We have also aligned our Corporate SustainabilityStrategy to 6 SDGs and have conducted a self-assessmentanalysis in order to identify opportunities to contributetoward the achievement of these goals. In 2021, we willrelease our revised Human Rights policy, and freedom ofassociation commitment, and will adopt measurementindicators to assess our contribution toward these goals.Our commitment to contributing to the United Nations SustainableDevelopment Goals is more relevant than ever. Since 2019, Kelly Serviceshas adhered to the Ten Principles of the Global Compact, and has regularlycommunicated its progress toward these principles.15 / SUSTAINABILITY REPORT 2020
CORPORATE SUSTAINABILITY AT KELLY SERVICES / STAKEHOLDER ENGAGEMENT AND MATERIALITYSTAKEHOLDER ENGAGEMENTAND MATERIALITYWe continually engage with our stakeholders in order to better understand their concerns,enabling us to deliver a more effective and valuable Corporate Sustainability Strategy. In additionto engaging with our stakeholders through a variety of initiatives and activities directed towardour customers, suppliers, and communities where our offices are located, we conduct a formalmateriality assessment every two years in order to identify and prioritize our response to the issuesof greatest relevance to both our internal and external stakeholders. We expect to conduct oursecond materiality assessment in the second semester of 2021.Key StakeholdersKelly leadership and employeesWe maintain continuous engagement withour employees through two main channels:Kelly Intranet and Automated VirtualAssistant system. Our company Intranetfacilitates the sharing of and access toinformation, connecting different work teamswith employee affinity groups, upcomingevents, as well as topics that are trending inthe company, and the industry. Our portalsinclude Kelly News; Industry News, and amessage from leadership that communicatesinformation from top management to allemployees, along with need-to-knowmessages that provide the latest informationon policies, best practices, and initiatives.Partners and suppliersOur KellyOCG team works closely withour customers and suppliers to ensure16 / SUSTAINABILITY REPORT 2020the highest level of business ethics andoperational standards across the worldwideKelly network. Our suppliers are a critical partof our organization who enable the placementof third-party labor for our customers in avariety of specialty services. We strive toguarantee compliance with our Code ofConduct by our suppliers and the promotionof these standards within their supply chains.Government and regulatorsWe advocate for public policy issuesthat are significant to our businessand our ability to serve our customersand workforce. We actively monitornew employment as well as labor lawsand regulations that are proposed oradopted at the local level which mayincrease employers’ potential exposureto employment-related claims within ourworldwide network.Community and nongovernmental organizationsKelly has a tradition of giving back andengaging employees in causes that havea social impact which empowers themto be leaders for change within theircommunities. We have developed localpartnerships to provide volunteeringopportunities for our employees as wellas contributing financially to social causesaligned to the core values of our business.ShareholdersWe engage with our investmentcommunity through direct meetings,annual reports, financial statements, andinvestor conferences.Industry associationsWe engage with industry associations,actively participating in staffing-industryevents and meetings in order to exchangeinformation on best practices, raisingstandards within the industry, identifyingtrends and opportunities within theindustry while advocating for policy issuesthat are significant to our business.MEMBERSHIPS ANDEXTERNALENGAGEMENT1. SOCIAL IMPACT PARTNERS2. E XTERNAL INSTITUTIONS AND MEMBERSHIPS American Staffing Association(ASA) Business Leaders for Michigan CDP CEO Action for Diversityand Inclusion Corporate Equality Index —Human Rights Campaign(HRC) Foundation Detroit Regional TalentCompact EcoVadis General Data ProtectionRegulation IPSE — U.S. Lumina Foundation Nasdaq Annual Report OSHA temporary workerinitiative Responsible Business Alliance(RBA) Society of Human ResourceManagement Foundation The World EmploymentConfederation-WEC The Conference Board UK Modern SlaveryTransparency Act Statement UN Global Compact U.S. Americans withDisabilities Act U.S. ForeignCorrupt Practices Act
CORPORATE SUSTAINABILITY AT KELLY SERVICES / STAKEHOLDER ENGAGEMENT AND MATERIALITYThe materiality matrix was revised in orderto define the six principles that guide ourCorporate Sustainability Strategy and thecontent of its reporting. The six pillars aredefined as follows:1. Employees and people2. Ethics and business conduct3. Engagement4. O ccupational health & safety andenvironment5. Supply chain and customer relations6. Communication and reportingOur materiality assessment analyzed anexhaustive list of sustainability issuesthat cover all aspects of our business,taking into consideration ESG issuesrelated to external standards such as GRI,EcoVadis Assessment, CDP, SustainableDevelopment Goals, UN GuidingPrinciples of Human Rights, UN GlobalCompact, and the World EmploymentConfederation. In this process, we identifystakeholders’ expectations and prioritizethe most relevant topics on which wees
About Kelly Services 5 Our values 6 Our five specialties 7 Kelly by the numbers 8 Mergers, acquisitions, investments, and divestitures 9 Global coverage and value chain 9 Recognition10 CORPORATE SUSTAINABILITY AT KELLY SERVICES 11 Message from our Corporate Sustainability Lead 12 Corporate Sustainability Strategy 14
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Notify Kelly about assignment changes Notify Kelly if ne ed the substitute to work beyond the scheduled time Note: Any calls coming from the KES Scheduling Team will show up as "800 Service." The caller ID display will not have the Kelly Educational Staffing or Kelly Services name. Important Reminders:
A 01226 Growing of papaya A 01227 Growing of pineapple A 01228 Growing of pitaya (dragon fruit) A 01229 Growing of other tropical and subtropical fruits n.e.c. sapodilla, langsat of all varieties, cempedak, jackfruit, mangosteen, snakefruit, pulasan, avocado, etc. A 0123 Growing of citrus fruits A 01231 Growing of pomelo A 01232 Growing of lemons and limes A 01233 Growing of oranges .
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provided employment to approximately 555,000 .
between Temp Holdings Co., Ltd. and Kelly Services, TS Kelly asia Pacific was formed in July 2016 to cover all . Kelly Services and Intelligence Indonesia are pleased to present the 2017 Salary Guide. The salary ranges in this Guide are based on actual transactions between employers and employees of Kelly
(United States) and division (Kelly Educational Staffing). Step 2: Click Employee Login and then click on Frontline Login. Step 3: Enter your ID number and PIN in the appropriate fields. Your ID number is your telephone number. If you forget your PIN, contact the Kelly Customer Support Hotline at 1-866-KELLY-38. Step 4: Click Sign In.
the accounting profession - have come to be known as 'creative accounting'. (1988: 7-8) Terry Smith reports on his experience as an investment analyst: We felt that much of the apparent growth in profits which had occurred in the 1980s was the result of accounting sleight of band rather than genuine economic growth, and we set
