DENTAL HYGIENE MANUAL - Santa Rosa Junior College

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2021-2022Dental HygienePolicy ManualThe contents of this handbook are subject to change with notification1

Welcome and CongratulationsYou have worked very hard to earn your position as a student in the SRJC DentalHygiene Program. You should be proud of your accomplishment.The faculty is committed to helping you succeed in your program. We want you tobe proud to be an SRJC Dental Hygiene graduate and to know that you have metthe standard of excellence that the community has come to expect of this program.This policy manual is not meant to replace the SRJC District Policy Manual, butrather to serve as a supplemental source of information. You will find that itcontains a general overview of the procedures and policies of the Dental HygieneProgram. It is your responsibility to become familiar with and abide by the policiesand regulations as stated within this policy manual. The District Policy Manualwww.santarosa.edu/polman is the official document which delineates SRJCpolicies and procedures and will rule in the event of contradictions between thetwo documents. The District may revise the policies and procedures at any timewithout prior noticePlease read this Dental Hygiene Program Policy Manual carefully before theNew Student Orientation and keep it available for future reference.Beyond the information found in this handbook and my personal best wishes foryour success, I offer the following advice;Everything you need to succeed is within you!Lucinda(Cindy) Fleckner RDH, RDHAP, MS.Director Dental Hygiene Program2

Introduction of the FacultyFull Time Faculty The Dental Programs have highly qualified faculty who havehad a wide variety of professional, academic, and personal experiences in the fieldof dentistry, dental assisting, and dental hygiene. The offices for the full-timefaculty are on the third floor, room 4075 and 4070. A schedule of faculty officehours is posted outside of the office. Part-time faculty are also available to studentsduring posted office hours or by appointment. Part-time faculty office hours andlocations are posted in room 4024 and on the student bulletin boards.Lucinda (Cindy) Fleckner, RDH, RDHAP, MS. - Full-Time FacultyCindy is the Director of Dental Hygiene and the first-year clinical coordinator. Sheearned a Bachelor of Science degree in Dental Hygiene from Loma LindaUniversity, CA. She received a Master of Science in Dental Hygiene fromUniversity of California San Francisco. Cindy received her Dental Hygiene inAlternate Practice (RDHAP) from the Arthur A. Dugoni School of Dentistry,University of the Pacific.Additionally, Cindy has taught in both first and second year dental hygiene since 2000.Jennifer Apocotos-Kirk, RDHAP, MA - Full-Time FacultyJennifer is the second year clinical coordinator. She earned her Bachelor ofScience in Dental Hygiene from the University of California San Francisco. Shereceived a Master of Arts Degree in Education, Curriculum, Teaching andLearning from Sonoma State University and her Dental Hygiene in AlternatePractice (RDHAP) from the Arthur A. Dugoni School of Dentistry, University ofthe Pacific. Additionally, Jennifer instructs Local Anesthesia/Nitrous-OxideSedation, Community Dental Health and is a clinical faculty with first-year dentalhygiene students.Jennifer Poovey, RDA, CDA, RDHAP, MA – Full Time FacultyJennifer graduated with an Associate of Science Degree and received a Certificateof Completion in Dental Assisting from Santa Rosa Junior College. Jennifer alsoreceived an Associate of Science Degree in Dental Hygiene from Santa RosaJunior College. She earned a Bachelor of Science Degree in OrganizationalBehavior from the University of San Francisco. She received a Master of ArtsDegree in Education, Curriculum, Teaching and Learning with EducationalTechnology from Sonoma State University and her Dental Hygiene in AlternatePractice (RDHAP) from the Arthur A. Dugoni School of Dentistry, University ofthe Pacific. Jennifer is the coordinator of the radiology courses for dental hygieneand dental assisting students.Susan Hellums, CDA, RDA, RDH, RDHAP, MS-Full Time FacultySusan graduated with an Associates of Science Degree in Dental Hygiene fromSanta Rosa Junior College. She earned a Bachelor’s of Science in HealthManagement from the University of San Francisco. She received a Master’s inDental Hygiene from the University of Tennessee Health Science Center and her3

Dental Hygiene in Alternative Practice from Arthur A. Dugoni School ofDentistry, University of Pacific. With over thirty years of clinical dentalexperience, Susan has been teaching with both first and second year dentalhygiene students since 2009Adjunct Faculty The adjunct faculty enrich clinical, laboratory and classroom instructionwith their special expertise as practitioners currently working in the dental profession.Adjunct faculty are assigned to classes and clinics based upon their subject expertise. Youwill be introduced to each of the adjunct faculty throughout your educational experience atSRJC.Bryan Barientos, DDSTrale Broudy, RDH, BAPamela Camp RDH, BSMichael Danford, DDSDebra Del Carlo, RDH, MAAndrea Emerson RDA,RDH, BS, MATerri Fitzpatrick, RDH, BAJessie Folla, RDH, BSTreeci Gathman, RDH, MAWendy D. Hageman, RDA, CDA, RDH, BSBrooke Johnson RDH, BSKaren McGinn, RDH, BSMartha Schwartz, RDH, DDSDenise Sieg RDA, RDH, BSDominica Sperbeck, RDH, MSDawn Talkington RDH, BSDavid Wong, DDS, MADeanna Diaz, RDA, CDA, BA – Classified StaffDental Program Faculty Goals1. Faculty will mentor students by accompanying them through the learning processand by making a commitment in a caring way. This involves taking the path withthe student.2. Faculty will encourage students and share the passion we have for the profession.3. Faculty will provide access and guidance to helpful information.4. Through faculty consultation hours, faculty will provide an opportunity forstudents to establish a relationship of trust.4

Table of ContentsWelcomeFaculty IntroductionsTable of ContentsSection 1District and Dental Programs AccreditationMission StatementPhilosophy of the Dental ProgramsLicensure in CaliforniaDental Hygiene Program GoalsDental Hygiene Program CompetenciesStudent Learning OutcomesDental Hygiene Program OverviewDental Hygiene CurriculumTeaching Methods and Learning EnvironmentSection 2General PoliciesSRJC Policies and ProceduresStudent ConductAccess for Student with DisabilitiesSexual Harassment / DiscriminationPatient and Student Treatment PoliciesCultural DiversityUse of Human SubjectsHIPAASocial MediaConfidentialityPatient Bill of RightsGeneral Department GuidelinesStudent Security PoliciesStudent Educational Rights and PrivacyCommunication PoliciesLetter of RecommendationPosting Notices of ServicesFood and Drink PoliciesLocker Room and Building MaintenanceChildren and VisitorsSection 3Student Conduct PoliciesProfessionalism & Ethical 202020-21212121-222222-232323-24242525252526-285

Dress Code and Professional Image28-29Section 4Academic & Attendance PoliciesOverviewSRJC Attendance PolicyTardinessMissed Makeup Assignments PolicyCompetencies vs Demonstrations of KnowledgeProgression Through ProgramRemediationAdditional Lab TimePractice ClinicParticipation as a Student PartnerAssignmentsProcess and Product EvaluationPerformance Test for GradesQuizzes and Readiness Assessment EvaluationsMidterm & Final ExaminationsMake-up ExamsClinical GradesScantron ExamsGrading ScaleExtra Credit PolicyIncomplete GradesPosting GradesExamination GuidelinesAcademic IntegrityStudent Probation & WithdrawalStudent Dismissal PolicyRe-entry Policy & ProcedureStudent Grievance ProcedureTechnical 535353636373738393939-4040-42Section 5Health & Safety RegulationsHealth RequirementsCPR RequirementsBloodborne and Infectious Disease PolicyPolicy on Latex AllergiesPolicy for Treatment of Dental Patient withActive or Suspected Infection with TBSubstance Abuse PolicyClassroom & Lab Safety RegulationsEmergency Preparedness43-4444-454545464646-47476

Emergency Evacuation PlanAccident Reporting ProcedureStudent/Faculty Sharps Exposure IncidentsSection 6Quality AssurancePatient Bill of RightsPatient Satisfaction SurveysQuality Assurance for FacultyCourse Evaluation SurveysRadiographyInfection ControlHazard ManagementOxygen and Nitrous OxideEmergency Procedures, Emergency Kit, Oxygen and AEDPost exposure management protocolSharps protocolsCharting Auditing and Records ManagementFollow Up With Complete/Incomplete PatientSection 7General Clinical PoliciesGeneral GuidelinesCompetencies, Goals, ObjectivesProtocol for Clinical/Rotation AbsencesRecruitment of PatientsClinical PreparationInstrument and CassettesSemi and Contaminated AreasRequesting an InstructorProtocol for Instructor ConferenceEnd of Clinic SessionUse of Cell Phones in ClinicTreatment PoliciesMedical/Dental History PoliciesMedical Consult NeededPatients Not Seen in The ClinicElimination of Treatment AreaPatients No Longer Eligible for Treatment Due toImmediate Clinical Treatment NeedsContraindications for TreatmentRadiographsCaries Charting ProtocolCare of Removable AppliancesPolicy on ImplantsProcedural 7373-7474757575767

FluoridePatient ScreeningRecall/Periodontal Maintenance(PMT)Safety ProtocolsPolicy on Latex Allergy/SensitivityPolicies for the Safety and Comfort of PatientsPolicy on the use of MagnificationProtocol for Patient InjuryTissue TraumaProcedure for Broken InstrumentProcedure for Broken NeedleHematoma From Local Anesthetic InjectionDental Emergency Treatment During Clinic SessionSwallowed ObjectPatient PoliciesCultureDiscriminationsVisitorsSecurity and Privacy PoliciesHIPAA ProtocolsPatient Consent for TreatmentPatient ChartsPosting of Patients NamesInstructor AreaStudent Security PoliciesGuidelines for Advertising Your ServicesBusiness Office PoliciesPatient Appointment List and ChartsCollection of FeesAssigned Patient-Student ResponsibilityPatient/Student Treatment CommitmentDiscontinued Patient ProcedureGeneral Facilities PoliciesBuilding MaintenanceLocker RoomSection 8FormsCorrection of AddendumsTreatment Notations for Patient CommunicationGeneral FormsSpecial FormsRadiographsOral Hygiene Record and 9-9090-91918

Section 9AppendixClassification of Blood PressurePhysical Status Classification (ASA ClassificationMedically Complex/Special Needs PatientsSpecial Needs Patients Dental Hygiene Clinical ModificationsAHA Recommendations for Prophylactic CoverageAntibiotic Coverage for Patient with Total Joint ReplacementsDisease Classification - Dental Hygiene DiagnosisGingival Tissue DescriptionCalculus DefinitionsNotes for EOIO and PSE FormProbing GuidelinesInstructions Following Dental Hygiene TherapyProtocol on ArestinProtocol on MI Paste and Fluoride VarnishTreatment Evaluation SummaryOngoing Periodontal Evaluation4-6 Week Periodontal Re Evaluation AppointmentGuidelines for Presenting Documents to FacultyOrder of Documents in the ChartAfter Hours EmergencyConsent for TreatmentClinical GradingAbsence from clinic/rotation (no patient)Chart Audit ProcessRotation AssignmentsObjections-Reception, Sterilization/ClinicalSterilization/Clinical RotationSection 10Standard Operating ProceduresInfection Control Protocols for Clinical ProceduresOperatory PreparationOperatory Set-Up for Patient CareCleaning Computer ScreensHand Washing Before GlovingApplying Alcohol-Based Hand RubPlacing and Removing PPEOperatory Reprocessing and End of ClinicInstrument Recirculation- student operatorMiele Thermal Disinfectant- rotationSterilizerSharps Containment and DisposalNon-Hazardous Pharmaceutical 0-131131132132-1331331349

SECTION 1SRJC DENTAL HYGIENE PROGRAM ACCREDITATIONThe Commission on Dental Accreditation, of the American Dental Association, accredits theDental Hygiene program. The Commission is a specialized accrediting body recognized by theUnited States Department of Education. The Commission on Dental Accreditation can becontacted at (312) 440-4653 or at 211 East Chicago Avenue, Chicago, IL 60611College AccreditationSanta Rosa Junior College is accredited by the Western Association of Colleges, andapproved by DHPMthe California State Department of Education and the CaliforniaBoard of Dental Examiners.Program AccreditationThe Commission on Dental Accreditation (CODA) of the American Dental Associationaccredits the Dental Hygiene Program every seven years. The Commission is aspecialized accrediting body that is recognized by the United States Department ofEducation as the sole agency to accredit dental and dental-related education programsconducted at the post-secondary level. The Dental Hygiene Program receivedaccreditation “without reporting” status in 2016.The Dental Board of California (DBC) accredits the Dental Assisting Program.Notice of opportunity to file complaints with the Commission on DentalAccreditation (CODA)In accordance with the U.S. Department of Education’s Criteria and Procedures forRecognition of Accrediting Agencies, the Commission requires accredited programs tonotify students of an opportunity to file complaints with commission.The Commission on Dental Accreditation will review complaints that relate to aprogram’s compliance with the accreditation standards. The Commission is interested inthe sustained quality and continued improvement of dental and dental-related educationprograms but does not intervene on behalf of individuals or act as a court of appeal fortreatment received by patients or individuals in matters of admission, appointment,promotion or dismissal of faculty, staff or students.Third-party comments relative to the Commission’s accredited programs may includecomments submitted by interested parties such as faculty, students, programadministrators, commission consultants, specialty and dental-related organization,patients and/or consumers.10

A copy of the appropriate accreditation standard and/or the Commission’s Policy andProcedure for submission of complaints may be obtained by contacting the Commissionat 211 East Chicago Ave., Chicago IL 60611-2678 or by calling 1-800-621-8099extension 4653 or at www.ada.org.SRJC Dental Hygiene Program Mission StatementThe Santa Rosa Junior College Dental Hygiene Program will educate a group of diversedental hygiene students by providing a curriculum which reflects the core values of theprofession, instills life-long learning appreciation, and educates the students as caring,clinically proficient and ethical entry-level dental health care professionals prepared toserve the community in both private and public settings.SRJC Dental Hygiene Program PhilosophySociety is made up of individuals interacting in complex groups with differing cultural,social, educational and spiritual values. The nature of society is one of constant change.As such, individuals must adapt to societal change to fulfill needs and make existencemeaningful.We believe that human beings have human needs related to health, which are biological,psychological and socio-cultural in nature. Society responds to these needs by promotingthe advancement of health. The concept of health contains a continuum from maximumillness to maximum wellness. Individual goals for wellness may be different from those ofsociety. Oral health care providers should be responsive to the needs of both theindividual and the society. Oral health sciences are composed of disciplines of study,which provide skill, knowledge and services to society.The Santa Rosa Junior College Dental Programs are designed to produce individualscapable of meeting professional and societal needs. The role of each program is to providean intellectual atmosphere producing oral health-care providers who are literate,knowledgeable, motivated to be life-long learners, capable of solving problems andmaking decisions. Faculty members foster the development of caring, curious, competentand ethical practitioners. Furthermore, the SRJC faculty is committed to serving as rolemodels to inspire personal and professional growth and advancement.The educational process should be student-centered, relevant, goal-directed,competency-based and conducted in a facilitative environment. The process encouragesactive student participation and the application of research principles resulting inmeaningful learning, the stimulation of intellectual curiosity, and the development ofcritical thinking. An environment conducive to learning is structured to include mutualhelpfulness, freedom of expression, mutual trust and respect and physical comfort whilerecognizing similarities and accepting differences.11

Licensure in CaliforniaThe licensing agencies may deny licensure to dental hygienists and dental assistants forcrimes substantially related to the practice of dental hygiene. This includes convictionsinvolving sex crimes, drug crimes (including DUI), and crimes of violence. It is theresponsibility of the applicant to present sufficient evidence of rehabilitation to the DentalHygiene Board of California prior to licensure application.Dental Hygiene Program GoalsTo provide a student-centered learning environment in which students are stimulated tolearn, to grow personally, to develop decision making, ethical, and problem-solving skills,and to stimulate creative and independent thinking.To prepare students who will achieve professional and personal growth throughapplication of classroom knowledge in clinical, laboratory and community settings withthe provision of self- directed planning, implementation, and evaluation of professionalclinical services.To prepare students who will be prepared to assume responsibility for continuedprofessional growth, high professional standards, and to meet the emerging challenges ofdental health care.To prepare students to successfully pass the Dental Hygiene National Board Examinationand California State or Regional clinical licensure examinations.Program Student Learning Outcomes – Program CompetenciesCompetencies/outcomes for Dental Hygiene graduates, describe the knowledge, skillsand attitudes our graduates must attain for entry into dental hygiene practice in public andprivate settings.The value of these competencies/outcomes is related to two areas. First, the competenciesdefine the core content of the curriculum. By stating publicly what graduates must knowand be able to do after completing our program, we establish a basis for the content of allcourses. The competencies/outcomes provide guidance for identifying relevant contentwhen making decisions related to our educational program.Second, these competencies/outcomes are useful for outcomes assessment. The quality ofany curriculum must be judged by its results. The program sets forthcompetencies/outcomes that a student must demonstrate to qualify for graduation andentryinto the profession. This list provides a basis for establishing outcome measures toevaluate the degree to which a student has acquired and can demonstrate thecompetencies/outcomes needed to care for individuals and promote the health of thepublic.Competencies/outcomes for Dental Hygiene Graduates should be viewed as dynamicstandards that are responsive to any clear need for change. The competencies/outcomes12

are intended to serve as a framework for the dental hygiene curriculum and requireregular review and revision.Competency – Program Outcomes as an Educational ConceptThe term competent is defined as the level of special skill, knowledge and attitudesderived from training and experience. Competencies/outcomes for dental hygienegraduates can be more specifically described by several basic characteristics.Competencies/outcomes are a typical part of the practice of dental hygiene; acombination of knowledge, attitude, psychomotor skill, and/or communication skill; andperformed at or above an acceptable level of defined standards.Program Student Learning Outcomes – Program CompetenciesUpon successful completion of this major, the student will be able to:1. Discern and manage the ethical issues of dental hygiene practice in a rapidlychanging health environment.2. Advance the profession through active participation and affiliation withprofessional and community service, and display lifelong professional growth anddevelopment.3. Initiate and assume responsibility for health promotion and disease preventionactivities for diverse populations.4. Formulate comprehensive dental hygiene care plans that are patient centered andbased on current scientific evidence.5. Provide treatment that includes preventive and therapeutic procedures to promoteand maintain oral health and assist the patient in achieving oral health goals.6. Evaluate the effectiveness of patient treatment, patient education, planned clinicaland community educational services and make necessary modifications.LEVELS OF COMPETENCY – Program OutcomesNOVICE Requires pre clinical/lab to learn procedure (typodont practice) Needs frequent guidance and evaluation via skill testing Unable to work independently Consistently needs further development of skill to progress to acceptable level ofdefined standards Lacks full understanding of concept and/or skill Beginning development of professional demeanor and sound judgment Motivatedexternally13

BEGINNER Practices effectively most of the time, but needs frequent supervision andguidance Requires practice in multiple applications with varying situations. More independent acquisition of knowledge Understands theory but cannot always connect it to clinical situations. Establishing a professional demeanor and developing sound judgment. Frequently demonstrates internal motivation characteristicsCOMPETENT Demonstrates master of technical skill at or above acceptable level of definedstandards Demonstrates basic abilities of a safe independent practitioner. Uses deliberate, analytic thinking and judgment. Integrates theory and practice using evidence-based approaches Independent performance that integrates knowledge, skill and values. Consistently demonstrates a professional manner and uses critical thinking skillsin problem solving. Can interpret comprehensive case presentations Motivated InternallyEvaluation Methods Evaluation Methods are measured throughout didactic, laboratory andclinical instructions that provide the information and experience needed for satisfactorymastery of the competencies. Evaluation Methods evaluate the student’s knowledge,psychomotor skill and attitudes. Evaluation Methods evaluate the student’s ability to useinformation and correctly answer specific questions when asked. Psychomotor skills areevaluated to follow specific rules to produce acceptable results in standardized situations.Attitudes are evaluated in positive intellectual and behavioral actions.SUMMARY Competencies for Dental Hygiene Graduates define a level of practice for thenew graduate, rather than predict the higher level of practice that will be attained by dentalhygiene practitioners over their career lifetimes. Ultimately, the true measure of the value ofthese competencies will be the quality of our graduates and the health care they render tothe public. These competencies are linked with our program goals.14

DENTAL HYGIENE PROGRAM OVERVIEWThe Commission on Dental Accreditation of the American Dental Association (CODA)and the Dental Hygiene Board of California (DHBC) accredit the Dental HygieneProgram at Santa Rosa Junior College. It is an intensive program offering a variety ofwell-organized classroom, pre- clinical, and clinical learning experiences.Upon completion of the program, you will be able to apply knowledge and scientificconcepts to assess needs, recognize problems, establish oral health goals and provideappropriate dental health care services and evaluate outcomes. You will receive anAssociate Degree in Dental Hygiene from Santa Rosa Junior College when you completeall requirements.All courses in the dental hygiene program must be taken in sequence.Fall Semester – Year 1The program is intense because you will acquire the foundation of knowledge you willapply throughout your career. You should plan to devote at least 15-20 hours each weekfor study and manikin practice outside of class.The curriculum is designed so students will begin with the less complex and progress tothe more complex; that they gain an appreciation for an understanding of health, andmove toward a greater understanding of disease process and management.Students will receive a strong background in all dental sciences, tooth morphology anddental anatomy is covered in DH 70. Environmental health and safety issues and basicinfection control regulations are included in DE 51, and radiology is introduced in DE55A, and DE 50 provides the introduction to the profession and an overview of ethicalissues and current topics of interest. Students are introduced to clinical procedures andbasic concepts of instrumentation in DH 71A and DH 69 with medical emergenciesSpring Semester – Year 1The dental sciences are expanded with courses that include oral embryology, oralhistology, head and neck anatomy and pharmacology. Courses are taken in dentalmaterials and oral health education and the radiology experiences are expanded in DE55B. Students will begin to treat patients in the clinic and continue to develop basicinstrumentation skills in DH 71B. Emphasis is placed upon developing problem solvingand critical thinking skills.Summer Session – Year 1During the six-week summer session, students will learn to administer local anesthesiaand nitrous oxide analgesia in DH 78 and will continue developing clinical andcommunication skills in DH 71C.Fall Semester – Year 2The program will place more emphasis on advanced periodontal disease and recognitionof oral pathology. The student will participate in community health projects and offcampus clinical rotations. Basic instrumentation skills will be increased and advancedinstrumentation techniques will be introduced in DH 71D.15

Spring Semester – Year 2This semester is designed to prepare the student to enter the "real world". Students willparticipate in case studies and problem solving of ethical dilemmas. The business aspectof dentistry will be studied. The dental specialties and the role of the dental hygienist willbe integrated. In clinics, DH 71E, students will be expected to see patients in a timeperiod similar to that of private practice. Mock board examinations will be held toprepare students for their clinical board exam.SRJC Dental Hygiene CurriculumThe Dental Hygiene curriculum is academically, physically and psychologicallydemanding as well as rewarding.The dental hygiene students are enrolled on a full-time basis only.Dental hygiene students are often in classes and clinics up to and occasionally exceedingeight hours a day, five days a week. In addition, all students are expected tostudy/practice 3-4 hours each day outside of class time. Dental hygiene students mayneed to contact patients in the evening hours.The courses must be taken in succession, and a minimum grade of “C” (75%) is requiredin ALL courses. Because of the rigorous program and class schedule, outside work isstrongly discouraged.Upon graduation from the Dental Hygiene Program, students earn an Associate ofScience Degree in Dental Hygiene.Teaching Methods and Learning EnvironmentThe Dental faculty at SRJC Dental Hygiene program employs an active and participatoryteaching methodology. Teaching facilitates learning by incorporating a variety of methodsand strategies to accommodate and enhance diverse learning styles. Learning strategiesinclude group exercises and projects, discussion, writing, lecture, demonstration, clinicalobservation, role playing, problem- solving, self-evaluation and self-learning withinstructor guidance. Group learning projects and exercises are frequently used to teachcritical thinking skills, effective communication, collaboration and teamwork which areskills most valued in the job market.The student is ultimately responsible for his/her own learning.Preparation for classes, group exercises and projects are crucial. Learning activities in theclassroom are designed with the assumption that the student has come to class wellprepared and that he/she has sufficient background knowledge to gain maximum benefitfrom class time. Students are expected to spend sufficient time in preparation/study timeoutside class to prepare.Learning complex psychomotor skills in an important component of the curriculum.Practice on models and lab experience with students achieving minimal competence isutilized prior to attempting procedures on student partners and then on dental patients.16

Students will qualify as “safe beginners” before being expected to perform skills onpatients. Instructors assist students by providing constructive feedback designed tofacilitate learning. Didactic and clinical faculty assesses both the process of performingprocedures and the final result of those processes. Individual students learn psychomotorskills in different ways and at different rates. It is important that students recognizeindividual differences and work progressively toward the accomplishment of individualgoals. Sufficient time is allowed for practice and many learning experiences are evaluatedas satisfactory or unsatisfactory. Minimal competency levels and process evaluation willbe part of all preclinical/lab and clinical courses. The goal of evaluation is to provideinstruction and feedback to assist the student in utilizing problem solving anddecision-making skills and in working independ

Dental Hygiene Program Goals 12 Dental Hygiene Program Competencies 12 Student Learning Outcomes 12-14 Dental Hygiene Program Overview 15-16 Dental Hygiene Curriculum 16 Teaching Methods and Learning Environment 16-17 Section 2 General Policies SRJC Policies and Procedures Student Conduct 18-19 Access for Student with Disabilities 19

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