Thesis Title: Pune's Information Technology (IT) Industry - EUR

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MSc Programme in Urban Management and DevelopmentRotterdam, The NetherlandsSeptember 2011ThesisTitle: Pune’s Information Technology (IT) Industry - a Boon or aBane?ame : Tasneem BalasinorwalaSupervisor: Stelios GrafakosUMD 7Pune’s IT industry – A Boon or A Bane?Page 1

AbbreviationsCO2: Carbon DioxideCH4: MethaneESR: Environment Status ReportF.S.I: Floor Space IndexGHGs: Green House GasesGms: GramsIT: Information TechnologyI R: Indian RupeeskWh: Kilo Watt HourMCCIA: Mahratta Chamber of Commerce, Industry and AgricultureMSEB: Maharashtra State Electricity BoardMSEDCL: Maharashtra State Electricity Distribution Co Ltd.mWh: Mega Watt HourASSCOM: National Association of Software and Services CompaniesPcld: Per Capita Litres per DayPMC: Pune Municipal CorporationPSR: Pressure State ResponseSTPI: Software Technology Parks of IndiaSEAP: Software Exporters Association of PuneUSD: US DollarsPune’s IT industry – A Boon or A Bane?Page i

AbstractTouted as one of the important IT hubs in India, Pune also has the dubious distinction ofbeing one of the highly polluted cities in India.The IT industry is considered as one of the biggest industries of Pune, and as the thesis triesto explore widespread spin-off effects. The IT industry was welcomed with open arms intothe city as per the IT policy of the State government of Maharashtra. Many environmentalistshave often stated that Pune has grown out of control because of the IT industry. That thevarious tax concessions and allowances have not been contributing enough, and the massivedevelopment that has taken place has affected the city’s environment. Pune’s IT industry – ABoon or A Bane? - is to explore the realism in this perception. The main objective of thethesis is to map the range of economic and environment effects of the IT industry.Using the OECD Pressure State Response framework, various environment effects areidentified and analysed. Where data has not been available, scenarios have been created toproject the scale and level of possible effects of the IT industry in the city. In terms ofenvironment the effects of IT industry have been explored two-fold - the industry level andthe employee level. The reason to include the latter was to examine the entire gamut ofenvironment effects due to the industry in the context of high migration and highconsumption by employees. Various kinds of analysis have been used to process the data thatwas available, and draw conclusions. In terms of environment effects at the industry level, ewaste and transport congestion come out very strongly compared to electricity consumption.At the employee level, an overview of what the additional pressures on land (housing) andbasic services, electricity and transport is created. Viewed within the lens of the effect of anindustry, one can summarise that these are high pressures for the city.Economic effects have been expressed through the taxes and revenues that the city receivesfrom the IT industry; and the employment created. These have been classified as direct andindirect effects. From the data gathered and most importantly from the interviews, theeconomic effects for the city are considered to be high. Unfortunately, the city does not havea way to monitor these effects through a cost and benefit analysis. At some points, the thesisexplores these connections such as by calculating carbon dioxide mitigation costs, or the costto recycle one ton of PC e-waste.The thesis also looks at the implementation of the IT policy in the city. Not all of the clausesare implemented by the city of Pune. This is mostly in terms of the collection of the octroitax, which the IT policy essentially waives off; and the tax rates for property, which haverecently been increased. In terms of effects of some of the clauses, the thesis tries to put intoperspective the connection between traffic congestion and the allowance of double FSI forthe IT industry. Based on the overall results of the thesis, interviews and the literature reviewa number of recommendations have been made.Given the nature and scope of the thesis, it was not possible to dwell in deep on each aspect.Also given that wherever data was not available, scenarios have been created which projectthe possibilities but may not be absolute. In terms of the methodology used to analyse theenvironment effects, the PSR framework helps scientifically define various indicators andestablish a cause and effect relationship. Improvisations can be made on the basic model, andcan be used for other kinds of analysis as wellTo finally conclude the thesis makes perspicuous the overall effects of an economic policy bymapping the economic and environment effects as a consequence of that activity.Pune’s IT industry – A Boon or A Bane?Page ii

AcknowledgementsThere have been many people who I owe the completion of my research and my furthercomprehension of the affairs of Pune.I am thankful to PMC officers Prashant Waghmare, Dayanand Sonkamble, and Vilas Kanadefor giving me time and helping me with certain data. Special thanks to Dinesh Girolla andAniruddha Pawaskar who I could call and message any time. A special mention for MangeshDighe,who works as the environment officer at the PMC and is a fellow colleague. He hashelped me much to get the kind of data that I have been looking for, and has alwaysresponded to my calls and emails.I am thoroughly grateful to Anant Sardeshmukh, Satish Magar, Amit L, Ravi Pandit, AmarMahashinde, S R Joshi, Sanjay Choudhary, Ankush Joshi, Paresh Degaonkar, AshishChaturvedi and Pradeep Bhargava for sharing information and knowledge, and for removingthe time to entertain a master’s thesis.My fellow colleagues from Pune Tree Watch - Subhojit Roy and Priyaranjan Marathe, whoare IT professionals themselves and helped being my sounding board.Thanks to fellow city civil society members Ashok Sreenivas and Laxmi NarayanFriends and fellow colleagues Shantha Bhushan, Sanskriti Menon, Ketaki Ghate, MilindWani, and Govind Khalsode.Partha Biswas for helping me with the public disclosure applications.Stelios Grafakos - for his time, guidance, constructive inputs and constant encouragement inthe last few months. This experiment would not have been complete without his supervision.IHS library staff Nigel Browne for being very helpful whenever I needed the literaturesupport.IHS academic staff - Maarikj Huysman, Carlos Morales-Schechinger and Aloys Bongwa - inconversation with whom the idea of doing this thesis began to manifest.My family - Mom, Dad, Batul and Qusai - who were concerned with the progress of eventson the herculean task of completing this thesis.Axel Benemann - for all the brain storming and heart warming.I use this opportunity to thank all of the IHS staff and professors, friends and colleagues fromIHS UMD 7. This experience has been most memorable thanks to all of you.Pune’s IT industry – A Boon or A Bane?Page iii

ForewordThe IT industry: A Boon or A Bane?, is a humble attempt to put into perspective the possiblescale of the effect of the new economy or knowledge economy on cities like Pune. It is akinto building a weighing scale of looking at economic effects and environment effects.The thesis topic selected was for varied reasons, but the most important one was my chanceto experiment within an atmosphere that could lend the analytical, intellectual and creativesupport that I would need. This was coupled with the desire to come up with somethingsimple to use in the near future for municipalities to assess the costs and benefits of theactivities they promote. Being an environmentalist for many years in Pune, many occasionscame up when the word passed on how the IT industry was a big reason for the city’. Iinitially shrugged the idea and that was also because the possible connections were not tooclear. With IHS, the connections manifested more clearly and I was keen to solve this littleriddle of what has been some of the impact of the IT industry on Pune.The other trigger to take this topic on was my involvement in looking at the “economicvision” that was being proposed by a certain organisation. It was interesting to see how moreand more economic niches (biotechnology, animation) were being proposed in total absenceof a dovetailing process which integrated environment and social objectives. As usual, thosewere being built upon separately. For the moment and within the existing economic system,growth is inevitable. Urbanisation continues albeit at an accelerating speed. In this scenario, itwould only make better sense in the given environment of better information, climate changeand environment problems that the cities begin to track and connect the three pillars ofsustainability – economics, environment and social.Little is an understatement when it comes to comprehending the whole range of impacts thata large scale economic activity has on the city, and especially when the city does not havemost of the data. When Pune talks about sustainability, it cannot be true to its word till itbegins putting ways and means to measure and compare the different activities it pursues. Itis a sincere hope that this thesis comes of good use!Pune’s IT industry – A Boon or A Bane?Page iv

Table of ContentsAbbreviations . iAbstract .iiAcknowledgements . iiiForeword . ivTable of Contents . vList of Tables .viiList of Figures . viiiChapter 1 . 11.1 Background . 11.1.1 Understanding the IT Policy: . 21.2 Problem Statement . 31.3 Research objectives . 41.3.1 Overall Objective . 41.3.2 Specific Objectives . 41.4 Main Research Question . 51.4.1 Sub-Research questions . 51.5 Significance of the Study . 51.6 Scope and Limitations . 6Chapter 2: Literature Review . 72.1 Introduction . 72.2 Economic Growth and Environment . 72.2.1 Economic Growth . 72.2.2 Economic and Environmental interactions . 82.2.2.1 Green Belt Development Effects . 92.3 The Information Technology (IT) Industry and its Implications . 102.3.1 Information Technology . 102.3.2 Understanding the environmental impacts of ICT . 112.3.2.1 E-waste . 122.3.2.2 Energy . 132.4 The Growth of IT cities: International experiences . 142.4.1 Santa Clara County, US . 142.4.2 Hschichu Science based industrial park, Taiwan. 152.4.3 Bangalore, India. 152. 5 Environmental Assessment Indicator Methodologies . 172.5.1 Ecological Footprint . 172.5.2 Carrying Capacity . 182.5.3 Pressure State Response (PSR) Framework . 192.5.4 Selection of Indicators . 232.6 Policy . 242.7 Conclusive Remarks . 262.8 Conceptual Framework . 27Chapter 3: Research Methodology. 283.1 Research Type and Strategy . 283.2 Unit of Analysis . 283.3 Data Source and Collection means . 28Pune’s IT industry – A Boon or A Bane?Page v

3.4 Operationalisation of data . 283.5 Validity and Reliability . 313.6 Data Analysis . 313.6.1 Data Analysis for the effects at the Industry Level. 323.6.2 Data Analysis for the effects at the Employee Level . 34Chapter 4: Research . 364.1 Background . 364.2 Economic Effects of the IT industry in Pune . 394.2.1 Employment. 394.2.1.1 Direct employment . 394.2.1.2 Indirect employment. 404.2.2 Tax Revenues. 404.2.2.1 Property Tax . 404.2.2.2 IT premium . 424.2.2.3 Octroi Tax. 434.2.2.4 Development Charges . 454.3 Environment Effects of the IT industry in Pune. . 454.3.1 Environment Effects at the Industrial Level . 474.3.1.1 Electricity Consumption and Emissions (GHGs) . 474.3.1.2 Green zone Development . 504.3.1.3 E-waste Generation . 514.3.1.4 Overall Pressure on Services . 544.3.1.5 Transport . 554.3.2 Environment Effects at the Employee Level . 564.3.2.1 Housing Demand . 564.3.2.2 Basic Service Needs (Water, Waste Generation) . 574.3.2.3 Electricity Consumption . 574.3.2.4 Transport . 584.4 What particular aspects of the IT policy that promotes IT industry expansion, can beimproved and amended . 61Chapter 5: Conclusions and Recommendations . 635.1 Conclusions . 635.1.1 Economic effects of the IT industry . 635.1.2 Environment Effects of the IT industry . 635.2 Recommendations . 665.2.1 City Administration and Authorities . 665.2.2 IT policy . 675.3.3 IT Industry . 68Reference List . 69A EX 1: Right to Information Applications . 73A EX 2: Questionnaire to some IT companies . 79A EX 3 – Emissions Factor for Vehicles, India (AR1, 2007) . 80Pune’s IT industry – A Boon or A Bane?Page vi

List of TablesTable 1 : Pune’s Population Growth Rate 1951-2001, PMC(2007) . 1Table 2: Positive and negative external effects in the interaction between the different environmentsin a city,Camagni, Capello and Nijkamp (1998). 9Table 3: An example of the Sony group (global impact), Barrett and Scott (2001) . 17Table 4: Data Operationalisation, Source Author . 30Table 5: Data Analysis process for environment effects at the Industry Level, Source Author . 33Table 6: Data Analysis process for environment effects at the Employee Level, Source Author . 35Table 7: Industry-wise breakup of performance indicators, NASSCOM 2011 . 39Table 8: Property Tax Collection for IT companies in Pune, PMC Tax department . 41Table 9: Property tax as percentage of the PMC budget (2007-2010), PMC Tax Department . 41Table 10: IT premium as percentage of the PMC budget (2007-2010), Source Author . 42Table 11: Sum of the property tax and IT premium (2007-2010), Source Author . 43Table 12: Consumption Spending IT professionals (2005-06), NASSCOM 2007 . 44Table 13: Description of the various indicators and their units of measurements . 47Table 14: Electricity Consumption of Companies interviewed, Source Author . 48Table 15: Emission Factors for India, EIA (2007). 48Table 16: Annual emissions from companies and employees based on their consumption of electricity,Source Author . 49Table 17: Range of Emissions from Electricity Consumption in the IT companies in Pune, SourceAuthor . 50Table 18: Statistics of PCs as e-waste generation and handled in Pune, Pimpri Chinchwad region,MPCB 2007 . 52Table 19: Potential occupational and environment hazards of e-waste dismantling activities, MPCB2007 . 53Table 20: Comparative density levels for residential and IT development, Source Author . 55Table 21: Housing for IT employees, Source Author . 56Table 22: Annual basic service needs for IT employees, Source Author . 57Table 23: Overall scenario of basic needs for 100,000 IT employees and their effects on the cityenvironment, Source Author . 57Table 24: Electricity consumption and Emissions for 100,000 IT employees, Source Author . 58Table 25: Vehicle Emissions Factor for IT employee Population, Source Author . 59Table 26: Indicator level Data Availability, Source Author . 60Pune’s IT industry – A Boon or A Bane?Page vii

List of FiguresFigure 1: PMC (2006) . 1Figure 2: Policy changes and Environment, Atkinson (1997) . 8Figure 3: E-commerce Impacts, Fichter (2002) . 12Figure 4: Toxics in Computers, Texas Senate Research Centre as stated in New Earth (2007). 13Figure 5: Elements of Carrying Capacity, Khanna, Ram Babu & Suju George (1999) . 19Figure 6: Pressure State Response Framework, Segnestam (2002) . 20Figure 7: Policy changes and Environment within the Pressure State Response Framework, Atkinson(1997) . 21Figure 8: IT Industry and Pressure State Response. Source Author, Adapted from OECD (1991) . 22Figure 9: IT industry environment effects in the PSR framework, Source Author . 24Figure 10: Conceptual Framework of the Literature Review for Pune’s IT Industry – Boon or Bane?,Source Author . 27Figure 11: Data Processing and Analysis for Industrial Level Environment Effects, Source Author . 32Figure 12: Data Processing and Analysis for Employee Level Environment Effects, Source Author 34Figure 13: Location and major distribution on IT companies and IT parks in Pune . 38Figure 14: Domestic Spending by IT professionals, NASSCOM 2007. 44Figure 15: Economic Effects of the IT industry in Pune, Source Author. . 45Figure 16 : Scale of Economic and Environment Effects of the IT industry in Pune, Source Author. 65Pune’s IT industry – A Boon or A Bane?Page viii

Chapter 11.1 BackgroundPune lies on the western side of the Deccan Plateau on the banks of two rivers. It is 560mabove the sea level and is characterized by hills on the west and the south. Earlier known as ahill station, Pune is now the eighth most populous cities of India and the thirteenth mostpolluted city (SIIB).The Pune Municipal Cooperation (PMC), formedin 1950, covered an area of 138 km2 which held apopulation of 606,77,7. In 1991, the PMC area of145.9 km2 held a population of 1,566,651. Therecent population estimated is 3.5 million as perthe latest Environment Status Report over an areaof 243.84 sq km. In the last 50 years, the city’sFigure 1: PMC (2006)Population has grown by 50% (PMC 2010). It has further been estimated that 50% ofpopulation growth has been on account of migration (PMC 2006).CensusYearPopulation TotalDecadalChangeGrowth 30488,06740.5620012,538,473847,04350.08The driving force for growthhas been attributed to thedevelopment of theInformation Technology (IT)industry in Pune. During thelast five years, the nationalgovernment has focussed onIT related infrastructure, andfiscal incentives to IT units.Table 1 : Pune’s Population Growth Rate 1951-2001, PMC(2007)These initiatives have enabled the IT industry in the state (province) of Maharashtra toestablish a firm foundation in some cities like Pune for the IT sector growth to accelerate.Exports of software and IT based services from Maharashtra account for about 20% share ofthe country’s exports. During 2008- 09, software exports from Pune totalled 5,228 million,accounting for 60 per cent of the 8,786 million from Maharashtra (Kshirsagar 2010)All this has been facilitated by the IT policy which was introduced in the year 1999 andreinforced in 2003 and further enhanced in 2009 by the State Government of Maharashtra toboost economic growth. The policy provided an array of benefits such as stamp duty and taxPune’s IT industry – A Boon or A Bane?Page 1

reductions, land permissions and concessions for development, subsidised rates for electricityetc.1.1.1 Understanding the IT Policy:The IT Policy of Maharashtra 2003 (IELD 2003) defines Information Technology Industryas a composite of IT Software, IT Hardware, IT Services and IT Enabled Services. IT Software:IT Software is defined as any representation of instruction, data, sound or image,including source code and object code, recorded in a machine readable form andcapable of being manipulated or providing interactivity to a user, with the means of acomputer. IT Hardware:IT Hardware covers approximately 150 IT products notified by Directorate ofIndustries IT Services and IT Enabled Services (ITES):IT Service including IT Enabled Service (ITES) is defined as any unit that providesservices that result from the use of any IT Software over a computer system forrealizing any value addition such as web based sale and marketing, customer service,and billing and accounting transactionsThe main objective of the IT policy is to make Maharashtra the most favoured destination forinvestments in the IT industry referred to as IT and ITES units in the policy. Quite naturally,the policy assumed that the growth of the IT and ITES units in cities will benefit the citiesthemselves in many ways, therefore the policy categorically states that the city governmentsneed to take the extra effort in promoting business and enterprise in the IT industry. S

Pune's IT industry - A Boon or A Bane? Page 1 MSc Programme in Urban Management and Development Rotterdam, The Netherlands September 2011 . ASSCOM: National Association of Software and Services Companies Pcld: Per Capita Litres per Day PMC: Pune Municipal Corporation PSR: Pressure State Response

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