Global Wellness Institute: Wellness Coaching Initiative

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GLOBAL WELLNESS INSTITUTE WHITE PAPER SERIES TOWARDS ADVANCING HEALTH AND WELLNESS COACHING: WHERE WE ARE AND WHAT NEEDS TO HAPPEN - FEBRUARY 8, 2022- Global Wellness Institute: Wellness Coaching Initiative

GLOBAL WELLNESS INSTITUTE WHITE PAPER SERIES AUTHORS Susan O’Connor (Initiative Chair), Fiona Cosgrove (Initiative Vice Chair), Dr. Katrina Gisbert-Tay, Ellen Kocher, Izabella Natrins WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 2

Table of Contents Executive Summary 4 Foreword: Michael Arloski, Ph.D., PCC. NBC-HWC 6 Section 1: Introduction 10 Section 2: Health and Wellness Coaching Definition 14 Section 3: State of the Health and Wellness Coach Profession 20 Section 4: Settings for Delivering Health and Wellness Coaching 28 Section 5: The Future of Health and Wellness Coaching: Global Trends 36 Section 6: What Needs to Happen to Further Establish the Profession to Meet Societal Demand 42 Section 7: Conclusion 46 About the Authors 48 References 50 WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 3

Executive Summary In publishing Towards Advancing Health and Wellness Coaching: Where We Are and What Needs to Happen, The Global Wellness Institute, Wellness Coaching Initiative (GWI:WCI) provides clarity on the Health and Wellness Coaching profession globally. Health and Wellness Coaches are experts on lifestyle and human behavior change, agents of change who fill a critical gap in our global healthcare systems by empowering people to cultivate personal agency, set and achieve health goals and build new health-supportive habits. No other health profession has this unique skill set. This paper highlights the current state of health and wellness coaching globally and going forward, what needs to happen for Health and Wellness Coaches to better achieve their potential to meet societal demands globally, by empowering the public to take control in their own health and wellness. Our objective is to describe the emerging role of health and wellness coaching in empowering better health and well-being, to help people around the world find a Health and Wellness Coach with professional credibility within established professional standards and scope of practice. This paper is the collaborative work of a group of leaders in the field of Health and Wellness Coaching from the United States, United Kingdom, Australia, Singapore, and Europe. Based on the synergy of Wolever et al.’s evidence-based research and industry-leading bodies, the GWI:WCI offers: A common definition of ‘Health and Wellness Coaching’ A review of the state of the nascent Health and Wellness Coaching profession globally and the increasing variety of settings in which health and wellness coaching is delivered on the ground A review of the global trends in, and development of, delivery models for health and wellness coaching Recommendations for what needs to happen to further establish the profession to meet societal demand. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 4

We conclude that the most critical factors to further establish the profession globally are: The integration of professional Health and Wellness Coaches credentialed by the National Board of Health and Wellness Coaching (NBHWC), UK Health Coaches Association (UKHCA), Health Coaches Australia and New Zealand Association (HCANZA) or future professional bodies into government supported preventative primary care and community care settings, corporations, and schools/universities A greater understanding of the role of the profession among the general public and adjunct professionals More evidence-based research at a national level, in diverse settings, to further demonstrate the benefits of Health and Wellness Coaches in improving population health and well-being. As the profession of Health and Wellness Coaching emerges, its efficacy and credibility are being established. Moving forward, both as a standalone intervention, and as an adjunctive service to more traditional health care interventions, Health and Wellness Coaching requires investment and nurturing to achieve its potential to offer a significant contribution to the public, to healthcare systems and to society at large. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 5

Acknowledgements We would like to thank Susie Ellis and Nancy Davis of the Global Wellness Institute (GWI) who inspired the creation of the Wellness Coaching Initiative. Thank you, Nancy, for your visionary leadership to form this initiative to help define the credible Health and Wellness Coaching profession globally, and Susie for encouraging and supporting this work wholeheartedly believing in its importance to empower better health and wellbeing. Thank you to Beth McGroarty at GWI for recognizing the rising importance and benefits of Wellness Coaching around the world during the pandemic and authoring the 2022 GWI Trend on Global Wellness Coaching. Our special thanks to: Michael Arloski, Ph.D., PCC, NBC-HWC for pioneering the profession, engaging in discussion with GWI Wellness Coaching Initiative members and being a global advocate for the profession. Gerry Bodeker, Ph.D., Prof., Green Templeton College, University of Oxford, United Kingdom; & Dept. of Epidemiology, Columbia University, New York, United States. Public Health Academic & Clinical Psychologist. Chair of the GWI Mental Wellness Initiative, for supporting credible Health and Wellness Coaches around the world and highlighting their critical role in educational settings and wellness experiences that lead to sustainable behavior change. Dr. Kenneth R. Pelletier, MD, Clinical Professor of Medicine, University of California San Francisco School of Medicine and Director of the Corporate Health Improvement Program (CHIP) for being an early adopter of Health and Wellness Coaching in a multidisciplinary team clinical setting and recognizing the value of Health and Wellness Coaching profession in a corporate wellness programs globally. We are grateful for all certified and aspiring Health and Wellness Coaches around the world for following their heart-centered purpose to help empower people for better health and wellbeing minimizing preventable disease. We appreciate the support of our Global Wellness Institute (GWI) and Global Wellness Summit (GWS) communities to help build awareness of the importance and accessibility of Health and Wellness Coaches around the world. All pictures courtesy of UNSPLASH.COM. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 6

Foreword Michael Arloski, Ph.D., PCC. NBC-HWC The time has come for the field of health and wellness coaching to rise to the challenge of global health. The population of the world today faces new threats from infectious disease while at the same time seeing rates of noninfectious, or lifestyle diseases continue to soar. At the very nature of lifestyle diseases are the human behaviors that drive them. The evidence is overwhelming from the field of Lifestyle Medicine that the onset and the course of these illnesses are affected, for better or worse, by our daily choices and behaviors. The behavioral nature of health is where health and wellness coaching can provide a great service for humankind. This White Paper from the Global Wellness Institute Wellness Coaching Initiative outlines the myriad ways in which wellness coaching is being implemented around the world. It also challenges those of us within the field to address the question of how we can help meet the challenge presented above. Since pioneering this field in the mid-1990s, I have seen a rapid adoption of health and wellness coaching in many sectors of our society as its value has become irrefutably established through an evidential base that continues to grow. This White Paper presents the consensus of how health and wellness coaching is defined professionally and importantly outlines the establishment of standards and credentialing for the field. As one of the founding members of the board of The National Board for Health and Wellness Coaching, I am very glad to see such standards being upheld and established in the U.S. and many other countries. This paper also makes the case for the effectiveness of health and wellness coaching in supporting the health of nations by presenting relevant research. The paper describes the current state of adoption of health and wellness coaching in numerous countries and also addresses the need for greater acceptance globally. My own company and I have trained thousands of health and wellness coaches around the world, and it is good to see how this paper outlines the various settings in which health and wellness coaching is being implemented. Perhaps most importantly this White Paper looks at the future of the field and where it is trending. It explores the role that health and wellness coaching plays and may be evolving to play in preventative health and personalized care which aligns beautifully with the client-centered basis of coaching. The paper also forges on with an examination of how coaching can be further integrated into our society to meet the needs of all peoples. Since I attended the world’s first wellness conference in the mid-1970s the piece that I had always seen as missing, from my psychologist’s perspective, was how to individualize wellness. In order to get at health WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 7

risk reduction for populations one truly has to begin with the individual and small groups. We can help improve the environmental and societal determinants of health and make it easier for people to be well. For many, though, it comes down to how does an individual improve their own lifestyle behavior. What we have seen is that having a professional ally to help guide that journey makes the path the person choses much easier to follow. Health and wellness coaching has arrived to meet that need and needs to be embraced. Michael Arloski, Ph.D., PCC. NBC-HWC is the CEO and Founder of Real Balance Global Wellness Services (Real Balance, 2021), Inc. a major health and wellness coach training organization that has trained thousands of coaches around the world. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 8

GLOBAL WELLNESS INSTITUTE WHITE PAPER SERIES Resetting the World with Wellness The Global Wellness Institute (GWI) is honored to participate in the Health and Wellness taskforce and working group that will assist the Vatican in crafting an integral response to the aftermath of COVID-19. Health and Wellness is a key pillar of response in this initiative, along with Ecology, Economy, and Security. In these difficult times, wellness can offer a vision for the future and can provide a roadmap for healing and growth. This series of white papers builds on GWI’s comprehensive understanding of wellness as a concept and in practice; integrates facts, data, and best practices; employs interdisciplinary thinking; and recommends strategies that can help the world reset with a proactive wellness-based mindset. The series will propose a wellness reset for the world in several areas, including the built environment, workplace, mental wellness, and more. About the Global Wellness Institute The Global Wellness Institute (GWI), a 501(c)(3) non-profit organization, is considered the leading global research and educational resource for the global wellness industry and is known for introducing major industry initiatives and regional events that bring together leaders and visionaries to chart the future. GWI positively impacts global health and wellness by advocating for both public institutions and businesses that are working to help prevent disease, reduce stress, and enhance overall quality of life. Its mission is to empower wellness worldwide. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 9

Section 1: Introduction WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 10

Section 1: Introduction The Global Wellness Institute, Wellness Coaching Initiative embarked on this White Paper to provide clarity on the Health and Wellness Coaching profession globally. The objective is to describe its emerging role in empowering better health and well-being, and to help people around the world find a Health and Wellness Coach with professional credibility within established professional standards and scope of practice. The aim of this White Paper is to highlight what needs to happen for Health and Wellness Coaches to better meet societal demands globally by empowering the public to take control of their own health and wellness. The global prevalence of preventable chronic diseases associated with unhealthy behaviors has reached epidemic proportions and negatively affects healthcare systems and economies worldwide. (Bloom et al., 2011; Meetoo, 2008; Centers for Disease Control and Prevention, 2016). Given the strain of chronic illness on public health and disease management, clinical practice and employee assistance programs are evolving to support individuals to change their health behaviors to prevent and better manage disease (Merrick et al.,2008; Baicker et al., 2010; Wolever et al., 2013). One rapidly emerging strategy to facilitate this endeavor is Health and Wellness Coaching (Wolever et al., 2013). This modality empowers individuals to make supportive, sustainable lifestyle and health behavior changes using Health and Wellness Coaches. Scientific evidence continues to show that diet, lifestyle, and environment are critical factors in creating optimal health. One important factor in the etiology of chronic diseases including cardiovascular disease, obesity, and cancer is chronic inflammation, which can be influenced by nutrition and daily lifestyle choices. EPIC, a landmark long-term study of 23,000 people in 2016 studied the health impact of four simple behavioral choices – smoking cessation, exercising 3.5 hours weekly, eating a healthy diet and maintaining a healthy weight. Researchers followed up eight years later and found that people who adhered to the recommended lifestyle choices had a 78% lower overall risk of developing chronic disease. They reported 93% reduction in diabetes, 81% reduction in heart attacks, 50% less stroke and 36% fewer cancers (Ford et al., 2009). These data demonstrate that dietary choices, consistent exercise, and daily lifestyle choices based on the best science available can improve overall health. The importance of immune health has grown during COVID-19. Researchers have concluded metabolic and microbiome health are important determinants of this aspect of our health. As with chronic diseases, diet and lifestyle choices either support or undermine metabolic and microbiome health affecting overall immune function. Evidence has WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 11

shown that choosing a diet that balances lipids, blood sugar and inflammation to promote metabolic health and a high-fiber diet for microbial health supported by the synergistic effects of sleep, exercise and stress management for microbiome health is effective in strengthening the immune system (Global Wellness Summit, 2021). However, COVID-19 has created obstacles for living a healthy lifestyle. With the challenges of self-quarantining impacting family life during the pandemic, people are resorting to takeaway food, resulting in poor nutrition, which on top of stress undermines their health (Opler, 2020). In addition to the challenge of maintaining good routines around nutrition, exercise and stress management, people are struggling to connect with others, spend time in nature and maintain a positive outlook. These are all areas where Health and Wellness Coaches can add value and assist in overcoming these challenges (Bodecker, G., personal communication, December 2020). Many individuals struggle to make changes that would enable health improvement (Prochaska & Prochaska, 2016). Multiple conditions call for health-related behavioral changes. However, many people prove unable to make or to sustain these changes and it would seem that the traditional methods of information-sharing and professional advice alongside other efforts to modify health-related behaviors have been of limited effectiveness (Kelly et al., 2016). Given the growing number of individuals with health needs and the significant difficulties in helping many of those engage in appropriate lifestyle changes, there is a compelling case for alternatives to the ‘expert-led’ approach and developing Health and Wellness Coaching to support individuals to cultivate autonomy, selfaccountability and empower themselves to create and maintain health and well-being. We are experiencing a new era of personalized care, with active participation in optimizing health. At the heart of this personalized health care system is support for the individual to engage in their own well-being in ways that are not only sustainable and cost-effective but offer outcomes for personal and public health and for the economy. Dr Jeffrey Bland, Functional Medicine Pioneer, states that there is an evidence-based shift to a personalized-care approach in medicine, with intensive patient management and disease-prevention strategies ultimately proving to be more effective than the current episodic treatment of disease (Bland, 2015). Published literature reviews and compendiums on the effectiveness of Health and Wellness Coaches have focused on the reduction of medical risk factors prevalent in the population today. This research was conducted predominantly in healthcare settings and may have been influenced by WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 12

cultural aspects and demographic diversity. During the pandemic, where underlying health conditions increase the risk of death, the value of Health and Wellness Coaching takes on an additional dimension. Health and Wellness Coaches have an important role to play in preventative health by supporting people to adopt or maintain health behaviors that will serve to protect them against pandemics. Further studies reveal evidence of the usefulness of Health and Wellness Coaching in a wide range of situations (Sforzo et al., 2017). The National Health Service (NHS) in England (2014) is focused on patient empowerment in the context of personalized care requiring a long-term partnership with patients. The need for novel interventions and approaches to service delivery suggest that a Health and Wellness Coach with a whole person approach could be placed at the heart of their care. Health and Wellness Coaching offers a significant contribution both as a standalone intervention and as an adjunctive service to more traditional health care interventions. The Health and Wellness Coach supports individuals in making healthy choices for sustainable behavior change and can help the public to proactively take charge of their health and well-being. COVID-19 has accelerated global development of the Health and Wellness Coaching profession in clinical practice, insurance health plans, corporate programs, schools/universities, and spas/retreats. This paper highlights the supportive role of Health and Wellness Coaches, the state of the profession globally, settings that services are delivered, the future of the profession and what needs to happen to further establish the profession to meet societal needs. WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 13

Section 2: Health and Wellness Coaching Definition WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 14

Section 2: Definition Health and Wellness Coaching Health and Wellness Coaching draws from psychological theories concerned with motivation and behavior change in order to devise coaching interventions that are tailored to the individual client (Jordan, 2021; Moore et al, 2016). This often results in the use of an eclectic range of theories and models from applied psychology and health disciplines (Wolever, 2019). Thus, a comprehensive training program in Health and Wellness Coaching is likely to draw upon areas that include motivational interviewing (Resnicow & McMaster, 2012); self-determination theory (American Psychological Association, 2021); transtheoretical models of change (Prochaska & Velicier, 1997); positive psychology (Park et al., 2014); cognitive behavioral principles and methods (Fenn et al., 2013); social cognition (Socia Cognition, n.d.); theories of emotional intelligence (Drigas & Papoutsi, 2018); mindfulness (Nilsson et al., 2016) and neuroscience (Dossey et al., 2015; Erickson et al., 2014). Neuroscience Motivational interviewing SelfDetermination Theory Mindfulness Theories of Emotional Intelligence Social Cognition Health & Wellness Coaching Cognitive Behavioral Principles Transtheoretical Model of Change Positive Psychology Although many coaches practice face-to-face, the recent global situation has necessitated an even greater prevalence of distance communication. Fortunately, coaching appears to be as effective when administered remotely by phone or the Internet when compared with face-to-face coaching (Gordon et al., 2016). This provides great flexibility, as coaching can be performed in person, over the phone, or via video conferencing. 15 WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022

The GWI Wellness Coaching Initiative studied peer-reviewed, evidencebased research publications to define the Health and Wellness Coaching profession globally and industry-leading governing bodies around the world. The leading research by Wolever et al. in 2013 (Wolever et al., 2013), reviewed published literature from 800 abstracts to define Health and Wellness Coaching. They concluded that: Health and Wellness Coaching is a patient-centered process that is based on behavior change theory. The coaching process entails goal setting determined by the patient, encourages self-discovery in addition to content education, and incorporates mechanisms for developing accountability in health behaviors. Additionally, coaching occurs in the context of a consistent, ongoing relationship with a human coach who is trained in specific behavior change, communication and motivational skills. Consensus from the literature formed Wolever’s et al. Health and Wellness Coaching definition as: Patient-centered approach wherein patients at least partially determine their goals, use self-discovery or active learning processes together with content education to work toward their goals, and selfmonitor behaviors to increase accountability, all within the context of an interpersonal relationship with a coach. The coach is trained in behavior change theory, motivational strategies, and communication techniques, which are used to assist patients to develop intrinsic motivation and obtain skills to create sustainable change for improved health and well-being (Wolever et al., 2013). There are three industry-leading Health and Wellness Coaching representative bodies around the world with definitions synergistic to Wolever et al.’s research: The National Board of Health and Wellness Coaching (NBHWC) in the United States The UK Health Coaches Association (UKHCA) in the United Kingdom and Ireland Health Coaches Australia and New Zealand Association (HCANZA) in Australia and New Zealand WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 16

Common themes defining Health and Wellness Coaching found in Wolever’s definition and reflected by the three industry-leading bodies are shown below. Shaded boxes indicate where the wording of the Health and Wellness Coaching theme is present in the definition. As a profession, Health and Wellness Coaching does not have a global standard for credentialing or regulation. Instead, the development of this emerging profession has been led by the United States and United Kingdom where it is the most advanced. In the US, the National Board of Health and Wellness Coaching (NBHWC) was established in 2012 and is the nationally recognized body for credentialing over 6,500 coaches. NBHWC established the first national standard for Health and Wellness Coaching in 2015. The Board emphasizes the importance of the coach positioning the client as the expert on their own life. Their published definition is: Health and Wellness Coaching is a client-centered, collaborative intervention whose primary aim is sustainable lifestyle change. Whilst coaches bring defined skills and knowledge to the process, the goals selected are client-determined and relate specifically to the health and wellness needs with the coach positioning the client WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 17

explicitly as the expert on their own life. Client accountability is central to the process (NBHWC, 2021). The United Kingdom Health Coaches Association (UKHCA) established in 2018, is the professional body for Health and Wellness Coaching in the UK and Ireland with over 600 members, and the first such professional body in the world. In 2020, the UKHCA undertook a comprehensive strategic review of Health and Wellness Coaching around the globe and added a unique perspective which recognizes that Health and Wellness Coaches support people in working toward whole health as a dynamic continuum of adaption and resilience. Whole health can be seen as a progressive state of being, when health (physical, psychological, mental, emotional, social and spiritual state) and wellness (activities, choices, and lifestyle) are in balance. UKHCA states that: Health and Wellness Coaching is a client-led, collaborative process that aims to promote self-management, self-empowerment and equip an individual to adapt positively to their internal and external environment to create a state of resilience through the pursuit of activities and a lifestyle that cultivates their whole-health continuum (Natrins, 2020). In 2019, Health Coaches Australia and New Zealand Association (HCANZA) was created as a first step to provide a voice for the profession. The aim of the Association is to gain awareness of the work that Health and Wellness Coaches do and their scope of practice, and to set local standards for professional membership of the Association, based on recognized qualifications. Professional members are given the title ‘accredited coach’ although certification exams are not in existence. Health and Wellness Coaches who have completed NBHWC approved programs in the U.S., or met equivalent standards, may apply to become a member. Several local training programs exist that are recognized at an Australian Qualifications Framework (AQF) Level 5 and in one case, have been approved by the NBHWC or their graduates are eligible to sit for NBHW certification. HCANZA also highlights the importance of developing resilience for longterm behavior change. HCANZA believes Health and Wellness Coaching encompasses the sciences of positive psychology, behavior change, nutrition, exercise, and lifestyle medicine with the dynamic art of relationships, teamwork and community. Their Health and Wellness Coach definition is: Health and Wellness Coaches focus on guiding and assisting their clients to develop the resilience advantage that long term behavior WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 18

change delivers health and wellness outcomes. Health and wellness coaching is a patient or client-centered approach that focuses on assisting them to elicit and clarify their values, gain insights into their lifestyle practices and develop a deeper understanding of possibilities and pathways to resolution of their challenges. For the patient or client, this is a journey of self-discovery that ultimately leads to them setting goals, accepting a level of selfresponsibility, and experiencing positive self-determination. It is this self-awareness and knowledge that inspires and motivates them to bridge the gap between intention and action (HCANZA, 2021). The Global Wellness Institute: Wellness Coaching Initiative’s definition of Health and Wellness Coaching is based on the synergy of Wolever’s et al.’s evidence-based research and industry-leading Health and Wellness Coaching representative bodies around the world. Additional components are the coaching approach and unconditional positive regard that empowers the client to be masters of their own health, wellness, and overall wellbeing: Health and Wellness Coaches work collaboratively with individuals and groups in a client-led process that supports the client in working toward self-determined health and wellness goals. Coaches support clients in using their self-awareness, insights, and personal strengths to develop management strategies for lasting behavior change. Coaches hold an unconditional positive regard as they empower the client to achieve their goals, using a process of discovery. Coaches support and encourage clients to become masters of their own health, wellness, and overall well-being (Global Wellness Institute Global Coaching Initiative, 2021). WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 19

Section 3: State of the Health and Wellness Coach Profession WELLNESS COACHING INITIATIVE WHITE PAPER FEBRUARY 8. 2022 20

Section 3: State of the Health and Wellness Coach Profession Health and Wellness Coaching is not credentialed or regulated globally. The development and establishment of this emerging profession has been led by the United States and the United Kingdom where it is most advanced. See visual below. United States In the United States, national standards were created for the profession by the National Board for Health and Wellness Coaching (NBHWC) in 2015. There is no law mandating these standards. The NBHWC certifies Health and Wellness Coaches who have successfully met and demonstrated its coaching competencies through examination and who adhere to ethical guidelines (NBHWC, 2021)

Health and Wellness Coaching from the United States, United Kingdom, Australia, Singapore, and Europe. Based on the synergy of Wolever et al.'s evidence-based research and industry-leading bodies, the GWI:WCI offers: A common definition of 'Health and Wellness Coaching' A review of the state of the nascent Health and Wellness Coaching

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