STUDENT, INTERN, AND FACULTY ORIENTATION MANUAL
STUDENT, INTERN, AND FACULTYORIENTATION MANUALMission Hospital Professional Education Department27700 Medical Center Road Mission Viejo CA 92691Main Phone: 949-364-1400
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STUDENT, INTERN, AND FACULTY ORIENTATION MANUALTABLE OF CONTENTSINTRODUCTION1Welcome . 1Mission and Values . 1Instructions. 2Clinical Nursing Checklist . 3Nursing Clinical Profile. 4Nursing Preceptorship Checklist. 6Nursing Preceptorship Profile . 7Student/Intern Checklist . 8Student/Intern Profile . 9Directions for Accessing and Completing Student E- Learning . 10Student E-Learning Lessons Outline . 13GENERAL INFORMATION15ETHICS & SPIRITUAL CARE17INTERPRETER SERVICES & CULTURAL DIVERSITY19PATIENTS’ RIGHTS21RISK MANAGEMENT24ENVIRONMENTAL SAFETY26Objectives . 15General Information . 16Ethics . 17Spiritual Care . 18Interpreter Services . 19Cultural Diversity . 20Information and Decision Making . 21Pain Management . 21Advanced Care Directives . 22Abuse, Neglect & Assault. 22Privacy (HIPAA) . 23Reportable Events . 24Quality Risk Event Reporting . 24Compliance Hotline . 24National Patient Safety Goals . 24Hospital Policy/Reporting. 26Reporting Environment Safety Concerns . 26Procedures for Associate Injury, needle stick or blood/body fluid exposure . 26Emergency Response/Evacuation . 26Evacuation Maps. 26Emergency Disaster Kits . 26Student Training Orientation ManualRevised 10.2017
Evacuation Equipment . 26Emergency (Red) Phone. 26Equipment Safety. 26Cleaning of Equipment. 26Broken Equipment . 26Electrical Safety . 26PM Requirements . 26Chemicals/Waste/Air Quality . 27No Smoking Policy. 27Radiation Safety . 27MRI Safety . 27Safety Data Sheets (SDS) . 27Chemical Exposure . 27Emergency Code Response . 28INFECTION PREVENTION29OCCUPATIONAL HEALTH31DIRECTORY34POST TEST39ADDITIONAL FORMS45Hand Hygiene. 29Standard Precautions . 29Transmission-based Precautions. 29Isolation Guideline . 30Aerosol Transmissible Disease Exposure Control . . . 31Tuberculin (TB) Skin Test & Screening . . . .32Bloodborne Pathogens CalOSHA – Title 8 (Section 5193 . 32Bloodborne Pathogen Exposure Control . .33Needlestick/Body Fluid Exposure . 33Vaccines . 33Safe Patient Handling . .33Body Mechanics . . .33Accident Reporting . 33Mission Way Navigation App Instructions . . 34Mission Viejo Campus Map . 35Mission Hospital Mission Viejo Map . .36Mission Hospital Laguna Beach Hospital Map . . . 37Phone Directory . 38Post Test . 39Orientation Confirmation Form. 44Essential Duties and Responsibilities of Nursing Clinical Instructors . 45Student/Patient Assignment Form . 46Student Exit Evaluation . 47Nursing Clinical Instructor Exit Evaluation . 48Student Training Orientation ManualRevised 10.2017
Welcome!We are truly blessed you have chosen to join us here at Mission Hospital and Mission Hospital LagunaBeach. Whether you are a student, intern, or faculty, you will be actively involved in the continuedgrowth and success of our Ministry. Each day, every member of the Mission Hospital team is focusedon delivering the promise of our mission: “To extend the healing ministry of Jesus in the tradition ofthe Sisters of St. Joseph of Orange by continually improving the health and quality of life of the peoplein the communities we serve.” To achieve our mission, we have an organizational culture thatemphasizes the values of dignity, excellence, service, and justice. These are values that people of allfaiths, or with no particular religious belief, can believe in and carry out in their everyday work; andthey affect how we treat our patients, families, and one another. As you will learn over the comingdays and weeks, you are at a remarkable Ministry with a strong legacy of service to those in needthrough millions of dollars in charity care throughout our community. Mission Hospital is committedto a balanced approach with programs that focus on health, and wellness, as well as treating the illwith the most clinically advanced care in a compassionate setting with the highest standards ofclinical quality and safety. In pursuit of this goal, we have been recognized as a leader in several keyareas, including: Earned Magnet recognition in 2012 and re-designation in 2017 for our commitment to nursingexcellence Awarded the Gold Beacon Award of Excellence for our Critical Intensive Care Unit Named one of Orange County’s Top Workplaces by the Orange County Register in 2016 Given a Five Star Rating for overall hospital quality by the Center for Medicare and Medicaid Service Named the first and only designated Regional Trauma Center in south Orange County Certified Comprehensive Stroke Center by The Joint Commission Designated South Orange County’s Cardiac Receiving Center by Orange CountyEmergency Medical Services (EMS) Designated South Orange County’s Stroke-Neurology Receiving Center by Orange CountyEmergency Medical Services (EMS), and the only one providing advanced stroke care Designated Premium Surgical Spine Specialty Center by United Healthcare CHOC Children’s at Mission Hospital, in a unique partnership with Mission Hospital, serves as theonly designated pediatric healthcare center in south Orange CountyThis partial list of accolades is only possible through the continued passion, and shared dedication ofour talented team. Together, we know we can achieve even more in the years to come. We lookforward to partnering with you in the continued service of our “Dear Neighbor.”Sincerely,The Mission Hospital TeamStudent Training Orientation Manual1Revised 10.2017
InstructionsBefore you begin your training at Mission Hospital, please review this orientation manual and completethe required paperwork contained within it. Although this manual is lengthy, it is filled with theinformation needed to inform you of our policies, procedures, and expectations for a positiveexperience at Mission Hospital.Please select the appropriate checklist and use it as a guide to complete the hospital requirements forinstructor, student, and intern training. These include1. Nursing Clinical Checklist for groups of nursing students who will be training with their schoolinstructors on-site. (page 3)2. Nursing Preceptorship Checklist for nursing students who will be training without their schoolinstructors on-site. (page 6)3. Student/Intern Checklist for non-nursing students and interns who will be training without theirschool instructors on-site. (page 8)Student Training Orientation Manual2Revised 10.2017
Nursing Clinical Checklist Student Processing/Approval can take up to 2 weeks (or longer if forms are submittedincorrectly), so please plan ahead. Confirm that the Affiliation Agreement for student training at Mission Hospital will be currentthroughout the students’ term. If not, please be aware this process can take time. Complete the two page Nursing Clinical Profile (typed with all Health Clearance info at the bottomof page checked off) and email to the hospital student coordinator. (page 4-5). Complete BOTH PAGES of the Electronic Medical Record (EMR) Computer Access Excel spreadsheet(emailed as a separate attachment) and submit to the hospital student coordinator with theNursing Clinical Profile. Please make sure it is completely and correctly filled out with instructorname on the first row. If any changes (i.e. change of instructor, additions/deletions of students) anew Excel spreadsheet will need to be emailed to the student coordinator and the process willstart over. The hospital student coordinator will email you the user IDs and passwords within 2weeks after receiving a complete and correct spreadsheet. After you receive notification from the hospital student coordinator that the Nursing Clinical Profilewas approved, the next step is for the student/instructor to contact Veronica Sanchez atVeronica.Sanchez@stjoe.org to arrange for the Student/Instructor ID badge. Please send the jpegpictures of the instructors/students via email to Veronica. Then schedule an appointment withVeronica to pick up the badges for the Student/Instructor Photo ID badge. Students and Instructor complete the applicable computer training modules at www.sjhciedu.org.See instructions (pages 10-12). Students and Instructor review the entire Student, Intern & Faculty Orientation Manual and posttest, and sign and email Orientation Confirmation forms (page 44) to the student coordinator. Instructor(s) review, sign, and date the Essential Duties and Responsibilities of Nursing ClinicalInstructors – One for each instructor who will be on-site (page 45) Schedule a one hour POCT training with Christine.Esber@stjoe.org (as applicable for students andinstructors who will conduct blood glucose monitoring) Use the Nursing Student/Patient Assignment Sheet (page 46) to communicate student/patientassignments to hospital staff. Complete it and give it to the charge nurse(s) at the beginning ofeach shift for posting in the unit(s) Make binder with class objectives, instructor/student contact info and rotation schedule and placeon each of the floors where students are training. Please pick up the binders at completion.At the end of the term Email a completed Student Exit Evaluation (page 47) and Clinical Nursing Instructor Exit Evaluation(page 48) to the hospital student coordinator Return all badges to Security. (Lost badges may result in a 10.00 replacement fee each and/or theschool being unable to have future students train at Mission Hospital.)Student Training Orientation Manual3Revised 10.2017
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Nursing Clinical ProfileSchool/Academic ProgramPhoneSchool AddressTotal # hours requiredCourse Title:Clinical Departments (pre-approved):Observation Departments (pre-approved by manager):Start DateEnd DateClinical DaysInstructor NameHome PhoneAddressWork PhoneCell PhoneE-mailClinical Placement InformationPrimary objectives of learning experienceElectronic Medical Record (EMR) computer access needed?YesNoForms and DocumentationI certify that the students in this rotation have completed the following requirements that are checked andthat supporting documentation for verification purposes is maintained at this academic institution. (Allitems are required.)Signature of Instructor or DesigneePrinted Name and Title DateBackground check free of convictionsCurrent AHA BLS Provider Certification expCurrent student professional liability insuranceHealth clearanceHepatitis B series or titerInfluenza vaccine/declination (11/1/194/30/20)Computer orientation completedMMR titerProper PPE donning and doffing training and studentTB screening (annual)return demonstration validatedTd/Tdap currentInstructor license currentVaricella titerPrint, complete and email to Mission Hospital student coordinatorStudent Training Orientation Manual4Revised 10.2017
Nursing Clinical ProfileInstructor and Student ListSchool/Academic ProgramTerm Start DatePlease type Information belowInstructor(s) NameStudent NamesEnd DateDOBLast four digits ofSSN#InfluenzaVaccine (V) orDeclination (D)DOBPrint, complete and email to Mission Hospital student coordinatorStudent Training Orientation Manual5Revised 10.2017
Nursing Preceptorship Checklist Student Processing/Approval can take up to 2 weeks (or longer if forms are submittedincorrectly), so please plan ahead. Confirm that the Affiliation Agreement for student training at Mission Hospital will be currentthroughout the student’s term. If not, please be aware this process can take time. Email course objectives to hospital student coordinator. Email a completed Preceptorship Profile fo
Students and Instructor review the entire Student, Intern & Faculty Orientation Manual and post-test, and sign and email Orientation Confirmation forms (page 44) to the student coordinator. Instructor(s) review, sign, and date the Essential Duties
Intern outcomes statements document and the aligned Intern training - Term assessment form. However, it is anticipated that intern training providers will continue to use the ACF as an appropriate curriculum framework to deliver the outcomes. Appendix 1 maps the ACF domains and categories with the intern outcome statements. Supporting documents
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