2001 Lexus Owner’s Manual Supplement
2001 Lexus Owner’s Manual SupplementOwner Amenities Warranty Information Maintenance Information 00247-020016/00
WELCOMEFrom everyone in the Lexus organization, thank youfor purchasing one of our vehicles. Your Lexus is theculmination of more than 50 years of research anddevelopment by Toyota Motor Corporation, and isdesigned to deliver uncompromising luxury andperformance.This booklet has been developed to help you obtainthe highest level of satisfaction from your Lexus.Please take some time to review it carefully. Inaddition to important information about warrantycoverages and maintenance requirements, you’llfind details on a host of amenities available exclusivelyto Lexus owners.TO THEL E X U S FA M I LYThank you again for choosing Lexus, and pleaseaccept our best wishes for years of safe and pleasurabledriving. For the latest information about our vehiclesand our company, please visit our Web site atwww.lexus.com. To access your dealership’s Web site,log on to www.lexusdealer.com. We are committed toproviding you with an ownership experience that issecond to none, and we look forward to serving you inthe years ahead. Welcome to the Lexus family!Yoshi InabaPresident and Chief Executive OfficerToyota Motor Sales, U.S.A., Inc.1
TABLEOFCONTENTSOWNER AMENITIESComplimentary ServicesFirst Two Maintenance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Other Benefits and AssistanceQuality Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Vehicle Service History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Additional Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Body Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8BBB AUTO LINE Arbitration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10WARRANTY INFORMATIONIntroductionThe Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Your Warranties in DetailGeneral Warranty Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
TABLEOFCONTENTSFederal Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22California Emission Control Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Bridgestone/Firestone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Dunlop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Goodyear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Michelin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66䢇䢇䢇䢇Your ResponsibilitiesOperation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Obtaining Warranty Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81MAINTENANCE INFORMATIONIntroductionThe Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Maintenance LogsDetermining Your Vehicle’s Maintenance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Explanation of Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Scheduled Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Body Inspection Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Vehicle Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Notes Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1193
A M E N I T I E SCOMPLIMENTARY SERVICESTo help ensure that your ownership experience ispleasant, convenient and trouble-free, Lexus providesyou with a variety of complimentary services. Theseservices are described on the following pages. Othervaluable owner benefits are described in the sectionentitled “ Other Benefits and Assistance” beginningon page 7.First Two Maintenance ServicesThe first two scheduled maintenance services for yourLexus are provided at no charge. The first service is at30 days and includes a body/chassis inspection, a checkfor fluid leaks and a vehicle road test. The secondservice is at 5,000 miles/4 months or 7,500 miles/6 months, depending on which maintenance intervalyou use. This service includes a change of the engineoil and oil filter, rotation of the tires and a vehicle roadtest. See page 85 to determine the proper maintenanceinterval for your vehicle.To obtain your complimentary scheduled maintenanceservices, call an authorized Lexus dealership to makean appointment, or take your vehicle to the dealership.The dealership will verify performance of the serviceson page 91 of this booklet.Loaner VehicleIf your vehicle must be kept overnight at a Lexusdealership for a warranty-covered condition thatrequires more than eight hours to repair, Lexus willprovide you with a complimentary loaner vehicle forup to five days.Travel ProtectionLexus will reimburse for a rental car for up to fivedays and for overnight lodging for up to three nights(not to exceed 200 per night) if all of the followingoccur:Your vehicle becomes inoperable or unsafe to drivewhen you are more than 100 miles from home.䢇4C o m p l i m e n t a r yS e r v i c e s
䢇䢇Your vehicle’s malfunction is caused by a warrantycovered condition.Repairs will take longer than eight hoursto complete.To obtain reimbursement for rental car and lodgingexpenses, contact a Lexus dealership service consultant.Roadside AssistanceLexus roadside assistance coverage is for 48 monthsfrom your vehicle’s in-service date, regardless ofmileage. Coverage is provided 24 hours a day, 365days a year, for vehicles operated in the United States,U.S. territories and Canada. Assistance is administeredthrough the American Automobile Association.䢇䢇䢇Assistance in locating alternate transportationand lodging.Shipping of repair parts to remote locations.A technical assistance hotline to provide repairinformation to non-Lexus facilities.How to Get HelpTo obtain roadside assistance, take the following steps:1) Call (800) 25-LEXUS (800/255-3987).2) Have as much of the following informationas possible:Vehicle identification number (located on thedriver’s side corner of the dashboard, underthe window)Owner’s name and home addressVehicle license plate numberLocation of vehicle, including the nearestmajor intersection䢇䢇Services Provided䢇䢇A M E N I T I E SCOMPLIMENTARY SERVICESRoadside services such as battery jump-start, tirechange and fuel delivery.Towing to the nearest Lexus dealership (or analternate repair facility, if necessary).䢇䢇5C o m p l i m e n t a r yS e r v i c e s
A M E N I T I E SCOMPLIMENTARY SERVICES3) To determine your location, the dispatch operatorwill ask you for the area code and first three digitsof the phone number from which you are calling.If you are calling from your cellular phone:Obtain a phone number from a telephone nearyour location; orCall directory assistance and obtain the phonenumber of a nearby business; orCall the local cellular operator and ask for thearea code and prefix of the cell you are in.䢇䢇䢇4) Wait at your vehicle or in a nearby secure locationfor the roadside assistance provider to arrive.Additional CoverageAfter your roadside assistance coverage expires, youmay join a motor club created exclusively for Lexusowners. Benefits include roadside assistance coverage,a trip-planning service and discounts on travel anddining. For further information, call (800) 25-LEXUS.6C o m p l i m e n t a r yS e r v i c e s
Quality ControlYou may have noticed a few miles on the odometerwhen you took delivery of your IS 300. This mileageis a result of the comprehensive process used to ensurethe quality of your vehicle.Every Lexus undergoes three major inspectionsafter leaving the assembly line. The first is conductedby Toyota Motor Corporation before the vehicle isshipped from Japan. The second is conducted at thevehicle’s port of entry in the United States. The finalinspection takes place at the selling dealership andincludes a road test conducted by a trained Lexustechnician.If you’d like to know more about Lexus quality-controlprocedures, ask a Lexus dealership service consultant.ANDASSISTANCEVehicle Service HistoryWhen you have your vehicle serviced at a Lexusdealership, your service information is recorded in theLexus National Service History database. This is thefirst database of its kind in the automotive industry. Itcan be accessed by any Lexus dealership in the UnitedStates — a great convenience if you relocate or needto have your vehicle serviced while traveling.A M E N I T I E SOTHER BENEFITSVehicle Service AgreementsIf you plan to keep your vehicle for several years orif you accumulate mileage quickly, you may want topurchase a Lexus vehicle service agreement. Theseagreements cover the cost of specific repairs beyondthe factory warranty period. They also cover servicessuch as towing, substitute transportation and lodgingto minimize your inconvenience should your vehiclerequire repair. Lexus vehicle service agreements areavailable with a variety of coverage options. A Lexusdealership sales consultant can help you select theplan that’s best for you.7C o m p l i m e n t a r yS e r v i c e s
A M E N I T I E SOTHER BENEFITSANDASSISTANCEAdditional KeysYour vehicle comes with two master keys, a valetkey and a key card designed to be kept in a purse orbillfold. If you require additional keys, call or visit anauthorized Lexus dealership. You will need to providethe dealership with your vehicle’s key code (found onthe key number plate provided with your original setof keys). In most cases, new keys can be ready withinfive business days.Body RepairsIf you’re involved in a collision, you want yourvehicle to be returned to its pre-accident conditionwhen repaired. That’s why it is important to makesure repairs are made only with Genuine LexusParts. Some repair shops and insurance companiesmay suggest using imitation or salvaged parts to savemoney. However, these parts do not meet Lexus’ highstandards for quality, fit and corrosion resistance.In addition, imitation and salvaged parts (and anydamage or failures they may cause) are not coveredby any Lexus warranty.The best way to ensure that your vehicle is repairedwith Genuine Lexus Parts is to take it to a Lexusdealership. Each dealership works with selectedcollision repair centers that meet Lexus’ strict requirements for training, equipment, quality and customersatisfaction. These repair centers use Genuine LexusParts exclusively in the repair of Lexus vehicles.If You Need AssistanceBoth Lexus and your Lexus dealer are dedicatedto serving your automotive needs. Your completesatisfaction is our first priority. Should you have aproblem or concern, please take the following stepsto ensure the quickest possible response:Step 1Discuss the situation with a dealership manager,such as the service manager or customer satisfactionmanager. If necessary, ask the dealership owner orgeneral manager for assistance. In most cases, asatisfactory solution can be reached at this step.8O t h e rB e n e f i t sa n dA s s i s t a n c e
ANDASSISTANCEStep 2Step 3If the dealership does not address your concern toyour satisfaction, call the Lexus Customer SatisfactionDepartment at (800) 25-LEXUS (800/255-3987).In Canada, call (800) 26-LEXUS (800/265-3987).In Mexico, call 95-1-310-328-2075. If you are hearingor speech-impaired, call (800) 443-4999 (TDD).If your concern has still not been resolved to yoursatisfaction, Lexus offers additional assistance throughBBB AUTO LINE, a dispute resolution programadministered by the Council of Better BusinessBureaus. The purpose of BBB AUTO LINE is toresolve disputes through arbitration — a process bywhich two parties authorize an independent thirdparty to hear and resolve a dispute. The program isinformal and free of charge. To request that yourcase be reviewed through the program, contact:You may also write to us at:Lexus Customer Satisfaction DepartmentP.O. Box 2991Torrance, CA 90509-2991Whether calling or writing, please provide thefollowing information:Vehicle identification number (located on thedriver’s side corner of the dashboard, underthe window)Current vehicle mileageName of your selling and servicing LexusdealershipsYour day and evening telephone numbers䢇䢇䢇A M E N I T I E SOTHER BENEFITSBBB AUTO LINE4200 Wilson Blvd., Suite 800Arlington, VA 22203(800) 955-5100BBB AUTO LINE typically renders a decision within40 days of receiving your request for arbitration. Thisdecision is binding on Lexus but not on you.Important: You must use BBB AUTO LINE beforeseeking remedies through a court action pursuant to䢇9O t h e rB e n e f i t sa n dA s s i s t a n c e
A M E N I T I E SOTHER BENEFITSANDASSISTANCEthe Magnuson-Moss Warranty Act. You may also berequired to use BBB AUTO LINE before seekingremedies under the “ Lemon Laws” of your state.For the requirements applicable to your state,see the appropriate page of the Owner’s ManualSupplement – Lemon Law Information bookletlocated in your glove box.BBB AUTO LINE ArbitrationWhat is BBB AUTO LINE?BBB AUTO LINE consists of local Better BusinessBureau professionals who are trained and experiencedin mediation and arbitration. BBB AUTO LINE willarbitrate your case by reviewing the facts; inspectingthe vehicle, if necessary; and promptly rendering afair and equitable decision.What types of disputes are eligible?BBB AUTO LINE resolves disputes involving Lexusproduct reliability and warranty performance thatarise during the greater of 1) four years or 50,000 milesfrom the vehicle’s in-service date, whichever is earlier;or 2) the applicable provision of the Lexus New VehicleLimited Warranty. However, BBB AUTO LINE willnot arbitrate claims involving a vehicle used primarilyfor commercial purposes unless the “ Lemon Law”of your state covers 1) vehicles used for commercialpurposes or 2) claims that an air bag failed to deployor deployed when it should not have. You must file arequest for arbitration with BBB AUTO LINE withinsix months of the expiration of the eligibility period.10O t h e rB e n e f i t sa n dA s s i s t a n c e
ANDASSISTANCEHow long is the arbitration process?How does the arbitration process work?The entire process — from the time BBB AUTOLINE receives your request for arbitration to thearbitrator’s decision — is designed to take no morethan 40 days. A decision may be delayed if:You fail to provide certain information requiredby BBB AUTO LINE.You fail to make your vehicle available forinspection by BBB AUTO LINE in a timelymanner (if an inspection is necessary).You fail to contact Lexus about your disputebefore requesting arbitration.When BBB AUTO LINE receives your request, it willbe forwarded to the Lexus area office for response.䢇䢇䢇How much will it cost?There is no charge to you for submitting your disputeto BBB AUTO LINE. You may obtain copies of yourcase for a nominal fee.After analyzing all information pertaining to yourcase, BBB AUTO LINE will schedule a technicalevaluation if applicable. This may include an inspectionof the vehicle by a technical expert. The technicalexpert will forward his or her evaluation to BBBAUTO LINE.A M E N I T I E SOTHER BENEFITSAn oral hearing will be held prior to a decision beingrendered. At this hearing, all evidence is admissible.You and a Lexus representative will present both sidesof the case to the BBB AUTO LINE arbitrator(s).You will each be allotted time to give testimony andprovide documents. Then you will each be given anopportunity for rebuttal. After considering all testimony11O t h e rB e n e f i t sa n dA s s i s t a n c e
A M E N I T I E SOTHER BENEFITSANDASSISTANCEand documents, the arbitrator(s) will review theapplicable legal standards and render a decisionwithin 10 days.BBB AUTO LINE’s decision is binding on Lexusbut not on you. Lexus must comply with the decisionshortly after it is rendered, usually within 30 days.BBB AUTO LINE will contact you within 10 daysof scheduled compliance to ensure that Lexus hascomplied in a timely manner.A settlement satisfactory to all parties may benegotiated prior to submission of the case to thearbitrator, or during the hearing.What types of decisions are rendered, and howdo I know if Lexus will abide by BBB AUTO LINE’sdecision?BBB AUTO LINE’s decisions are based on what itbelieves to be fair and appropriate after applying theappropriate legal standards. Remedies include butare not limited to repairs; reimbursement for repairsand incidental expenses, such as towing costs; andrepurchase or replacement of your vehicle.Are there limits to the scope of BBB AUTO LINEdecisions?BBB AUTO LINE decisions do not include:Attorney feesPunitive damagesMultiple damagesConsequential damages, other than incidentaldamages to which you may be entitled under law䢇䢇䢇䢇12O t h e rB e n e f i t sa n dA s s i s t a n c e
ANDASSISTANCEWhat other recourse do I have?If you are dissatisfied with the arbitrator’s decision orLexus’ compliance, you may pursue any other legalremedies available to you, including small claimscourt. You should be aware that BBB AUTO LINEfindings are admissible as evidence in any legalproceedings concerning your vehicle.Is BBB AUTO LINE subject to change?A M E N I T I E SOTHER BENEFITSThis information about BBB AUTO LINE is correctas of the date of printing. However, the programmay be changed without notice. For the most currentinformation, call BBB AUTO LINE at (800) 955-5100or the Lexus Customer Satisfaction Department at(800) 255-3987.13O t h e rB e n e f i t sa n dA s s i s t a n c e
W A R R A N T YTHE LEXUS COMMITMENTYou have purchased one of the finest vehicles built inthe world today, and it is backed by one of the finestwarranties in the industry. This excellent warrantycoverage demonstrates
expenses, contact a Lexus dealership service consultant. Roadside Assistance Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage. Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. territories and Canada. Assistance is administered
Year Make Model Description 2007-2017 Lexus RX350 Lexus RX350 Touch-Up Paint Pen & Brush 00C Clear Coat Toyota OEM 00258-0000C-21 2008-2011 Lexus GS460 Lexus GS460 Touch-Up Paint Pen & Brush 00C Clear Coat Toyota OEM 00258-0000C-21 2008-2011 Lexus LX570 Lexus LX570 Touch-Up Paint Pen & Brush 00C Clear Coat Toyota OEM 00258-0000C-21 2008-2014 Lexus IS-F Lexus IS-F Touch-Up Paint Pen & Brush 00C .
See your Lexus dealer for details. Lexus reminds you to wear seatbelts, secure children in rear seat, obey all traffic laws and drive responsibly. For more information, call 800-USA-LEXUS (872-5398) or visit lexus.com. To learn more about your financing options, contact your Lexus dealer or call Lexus Financial Services at 800-874-7050.
iPod directly from the controls on your factory Lexus radio. Features The LEXPD2 uses a simple “Y” harness for installation using . LEXUS GS300/350/430/450H 2006–2009 All LEXUS GX470 2003–2008 All LEXUS IS300** 2001–2005 All LEXUS IS250/350 2006–2008 All LEXUS LS430 2001–2006 All . Cables or wiring that obstruct or get caught .
Lexus reminds you to wear seatbelts, secure children in rear seat, obey all trafficlaws and drive responsibly. For more information, call 800-USA-LEXUS (872-5398) or visit lexus.com. To learn more about your financing options, contact your Lexus dealer or call Lexus Financial Services at 800-874-7050. WARRANTY
Lexus Customer Service Assistance 1-800-25-LEXUS (Toll-Free) (1-800-255-3987) Please leave this Owner’s Manual in this vehicle at the time of resale. The next owner will need this information also. All information and specifications in this manual are current at the time of printing. However, because of the Lexus policy
TA1569 TA133 Toyota and Lexus Reference Subject: Evaporative emission (EVAP) system design, operation and diagnostic tips for 1996–2001 Toyota and Lexus OBD-II vehicles. Source: Toyota technical service bulletin EG005-01 (April 2001) and Lexus technical service bulletin EG002-01 (April 2001) This reference provides inf
and Lexus Financial Services. To Purchase Your Lexus Outright: Call us at (800) 286-0653 to obtain current payoff amount, mailing address and . necessary sale documents Mail payment and necessary documentation. Note: Options are available on approved credit through your dealer and Lexus Financial Services for qualified applicants. Additi
Be sure to check with your Lexus dealer for precautionary measures or special instruc-tions regarding installation of a mobile two-way radio system. For your information Main Owner’s Manual Noise from under vehicle after turning off the engine Accessories, spare parts and modification of your Lexus Installation of a mobile two-way radio system
