COMPASS GROUP APPRENTICESHIPS PROSPECTUS
COMPASS GROUPAPPRENTICESHIPSPROSPECTUSPeople Purpose Performance
Contents3Welcome to Compass Group Apprenticeships4Manager’s Guide to Apprenticeships5What do our Apprenticeship programmes look like?6The new world of Compass Apprenticeships7Compass Group Apprenticeship Pathways10The Standards12Case Studies14Off-The-Job Training16End-Point Assessments and Top Tips for Successful Apprenticeships17Compass Group Apprenticeships: what are the benefits?18Partnerships and Safeguarding19How to Register Your Interest for an Apprenticeship
WELCOME TOCOMPASS GROUPAPPRENTICESHIPSCompass Group UK and Ireland has made acommitment to apprenticeships to support the SkillsDevelopment of existing employees and the attractionof new talent to the business via an apprenticevacancy route funded through our ApprenticeshipLevy. We have developed an apprenticeship offerin conjunction with each business sector, taking intoconsideration the skills gaps and skills developmentrequirements to achieve our people, purpose andperformance objectives.Apprenticeships are key to help future proof ourbusiness. Our apprenticeship programme improvesour skills base, attracts diverse talent which leads toemployee retention, improved productivity and bringsnew ideas and ways of working into the workplace andhelps diversify and create our talent pipeline.Our apprenticeship programme has been created todevelop the skills we need in the next generation tomeet the skills gaps within our business. We believein fostering a culture of growing talent within byproviding talent and development opportunities forour employees to better equip them for challenges oftoday and readiness for tomorrow. Our ApprenticeshipLevy puts us at the heart of paying and choosingthe highest quality apprenticeship training to attractnew talent to the business. It also allows us to giveour existing employees skills development througha structured careers development pathway thusretaining talent within our great organisation.When you work with the Compass Apprenticeshipteam, our team of specialists will use our wealth ofknowledge, and experience to support you and yourteams through every step of the apprenticeshipjourney to ensure your sector and the organisationachieve our key objectives.What the Compass Group Apprenticeship team lovemost about our jobs is seeing our apprentices develop,grow, achieve promotions, win competitions andprogress further in the organisation as a result of theirapprenticeship.We believe passionately in ‘Hiring the Smile’ and‘Training the Skill’. We believe that whether you’rereading this guide as a Manager or Compasscolleague you should have confidence that allapprentices across all sectors will be provided with thehighest quality Teaching, Learning and Assessmentwhich services our sectors, our communities and ourorganisation.Jonathan FootHead of Apprenticeshipsand Early CareersWe lookforwardto workingwith you.COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 3
MANAGER’S GUIDE TOAPPRENTICESHIPSManaging an apprentice andunderstanding the design of theprogramme for each individualapprentice can be challenging. Thisoverview will clarify the basics ofapprenticeships and specify the roleand responsibility of the managerCompass Group Apprenticeshipsare inspiring the next generation offantastic talent into our sectors andat the same time they are elevatingthe structured career developmentalopportunities on offer to our currentand talented Compass Groupcolleagues:WHAT IS ANAPPRENTICESHIP?WHY AN APPRENTICESHIP?An apprenticeship is defined as a job with structureddevelopment aligned to an apprenticeship standard.An apprenticeship consists of three core elements: Paid job – provided by an employer Off-the-job training – supported by our deliverypartners English and maths – this applies to apprenticesthat don’t hold a recognised qualification in thesesubjects at the required level.4 I COMPASS GROUP APPRENTICESHIPS PROSPECTUSThey offer a genuine alternative to academic studyand help individuals develop the skills, knowledge andbehaviours they need to demonstrate competence ina specific occupational area. Compass Group tailorour apprenticeships to the exact needs of the individualand business and specific department. Apprenticeshipsare proven to improve employee retention andprovide excellent progression opportunities to existingemployees.WHO CAN BE AN APPRENTICE?Apprentices can be new or current Compass Groupcolleagues. Have you considered turning your currentvacancies into ‘apprenticeship vacancies?’HOW LONG DOES IT LAST?Most of our brilliant apprenticeships usually last 12-13months, however the higher the apprenticeship level,the longer the apprenticeship duration will be. Forexample some level 3 and 4 qualifications can last upto 15-18 months while a level 5 qualification could lastbetween 18 and 24 months.HOW DOES IT WORK?How the skills, knowledge and behaviours are delivereddepends upon the apprenticeship programme thathas been selected. A number of our apprenticeshipssuch as Business Administration, Customer Serviceand Retail are delivered on-site by one of our deliverypartners. However, some apprenticeships require theapprentice to attend workshops or masterclasseswhich are embedded into the curriculum and spreadacross the programme. These are qualifications suchas Commis Chef, Chef De Partie and Managementapprenticeships.WHO PAYS THE TRAVEL ANDEXPENSE COSTS?Should your apprentice need to attend a workshop ormasterclass off site, the unit cost centre will need tocover the costs of the travel expenses. The dates andvenues of all workshops will be confirmed with you atthe start of the programme. The location will be withinan acceptable distance for the apprentice.
WHAT DO OURAPPRENTICESHIPPROGRAMMESLOOK LIKE?6. End-Point Assessment#GoodLuck #ThisIsIt4. Mentoring Support#IndepthFeedback #MaximumSupport As an apprentice you’ll receive full andindividualised support to ensure that you progresswith your English and maths. You’ll be observed in your workplace performingyour new knowledge and skills. You’ll receive regular apprenticeship performanceand progress reports. As an apprentice you will sit an independent EPA with aregistered assessment centre. Your EPA will assess your knowledge, skills and behavioursthat you’ve learned during your apprenticeship, andensure you’re prepared to excel in your job role andcareer.1. Application Process#ItsEasy #LearnerPortal#ApprenticeshipPage5. Gateway Employee completes ApprenticeshipApplication Form. Line Manager emails approvedApplication Form to theApprenticeship Team. Confirmation email sent to employeeand line manager. Application is forwarded to one ofour preferred delivery partners.#YouAreAlmostThere #EPAReady Towards the end of your apprenticeship,you will be signed off as ready for your EPA. This must be agreed by you, your linemanager and the preferred delivery partner.L3. On/off-The-Job Training#CountsAs20% #DeepeningYourSkillsYourStartingPointÌÌJJ 44DISTINCTIONMERITPASSFAIL2. Induction Process#GettingYouStarted #YourStartingPoint An in-depth chat with you about your chosenqualification and your current knowledge, skills andoccupational experience. Completion of your enrolment paperwork. Assessment of your English, maths and potentially yourICT. These initial assessments ensure that you understandyour starting point level. On/Off-the-job training opportunities and a workplacementor will be discussed with you. As an apprentice you will develop additional knowledge,skills and confidence through your day to day work andadded responsibilities. You will be fully supported by a coach/mentor. All additional workplace training, online learning andshadowing will deepen your qualification knowledge. You may be invited to attend skills developmentworkshops or masterclass sessions. You will complete your skills e-portfolio which you willsubmit as part of your End-point assessment (EPA).COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 5
THE NEW WORLDOF COMPASSAPPRENTICESHIPSAPPRENTICESHIP STANDARDS?The new apprenticeships are based on short andconcise professional standards which have beenset by employers.The standards clearly define the knowledge,skills and behaviour that apprentices need to befully competent in their role.Genuine need for trainingand in a new job role No mandatoryqualifications Method of training isflexible English and mathsEmployer is confident thatthe apprentice is competentIndependent end-pointassessment. Graded:Fail, pass or distinctionThe new standards give businesses the flexibilityand control to choose how best to train theirapprentices, meaning employers have the optionto integrate their in-house training into theapprenticeship, use programmes of their choiceor do a mixture of both.Apprentices will prove they meet the standardthrough an independent end-point assessment.6 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS
COMPASS GROUPAPPRENTICESHIP PATHWAYSLEVEL 2LEVEL 3LEVEL 4Hospitality roduction ChefSeniorProduction ChefCommis ChefChef de PartieCustomer ServiceCustomer ServiceSpecialistTeam Leader &SupervisorLEVEL 5LEVEL ionLearning & DevelopmentPractitionerLearning andDevelopment ConsultantCleaning andSupport ServicesFacilities enticeshipsCOMPASS GROUP APPRENTICESHIPS PROSPECTUS I 7
COMPASS GROUPAPPRENTICESHIP PATHWAYSHospitalityTeam MemberLevel 2Commis ChefLevel 2HospitalityTeam SupervisorLevel 3Production ChefLevel 2HospitalityManagerLevel 4Chef De PartieLevel 3Senior FoodProduction ChefLevel 3People Purpose Performance8 I COMPASS GROUP APPRENTICESHIPS PROSPECTUSRetailerLevel 2CustomerServiceLevel 2CustomerService SpecialistLevel 3Team Leader /SupervisorLevel 3BusinessAdministrationLevel 3Associate ProjectManagerLevel 4Data AnalystLevel 4IS BusinessAnalysisLevel 4Operations/DepartmentManagerLevel 5CharteredManager DegreeLevel 6Senior LeadersMaster’s DegreeLevel 7Digital MarketerLevel 3
COMPASS GROUPAPPRENTICESHIP PATHWAYSCleaning andSupport ServicesLevel 2FacilitiesManagementLevel 2FacilitiesManagementSupervisorLevel 3AssistantAccountantLevel 2ProfessionalAccounting /Taxation TechnicianLevel 4Accountancy/TaxationProfessionalLevel 7HR SupportAdvisorLevel 3HR Consultant/PartnerLevel 5Events AssistantLevel 3L&D PractitionerLevel 3L&D Consultant/Business PartnerLevel 5Security ServicesLevel 2COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 9
Compass Group work closely with all of our preferreddelivery partners to design apprenticeship deliverymodels that fit with our organisation’s people, purposeand performance objectives. We also work closely withour delivery partners to ensure that the developmentneeds of our employees are at the heart of high qualityapprenticeship programmes. All of our delivery models include monthly training, 1-1sessions and/or progress reviews and at the beginningof all apprenticeship journeys our delivery partners willensure that the induction process is fully inclusive so thatapprentices and their Line Managers have a full picture ofthe apprenticeship journey ahead. If you are the Line Manager of an apprentice, you shouldexpect to be fully involved in the 1-1 and progress reviewactivity which the delivery partner conducts with yourapprentice. As the Line Manager, it is essential that youhave a full and accurate understanding of the progressthat your apprentice is making with their qualification rightthe way through until your apprentice reaches their endpoint assessment. Before an apprentice can be enteredinto the ‘EPA Gateway’, you will need to be confident thatthe apprentice is ready for their EPA, especially as you willneed to sign off this aspect of the apprenticeship journeywith the delivery partner. Your involvement in the previous1-1 and progress reviews will help to inform you of yourapprentice’s progress. Mathematics and English functional skills are embeddedin the delivery of the standards, as are topics includingSafeguarding, British Values, Prevent, Social and Ethicalissues, Equality, Diversity and Inclusion and Health andWellbeing. All Compass Group employees should expect ourapprenticeships to deliver high quality teaching andlearning experiences, that ensure contextualised learningresults in apprentices getting the most from theirapprenticeship.10 I COMPASS GROUP APPRENTICESHIPS PROSPECTUSTHE STANDARDSBESPOKE TO YOUR ORGANISATION
PERSONALDEVELOPMENT,BEHAVIOUR ANDWELFARE (PDBW) Safeguarding British Values Radicalisation Prevent Social and ethical issues Wider society in the UK Equality, Diversity & Inclusion Health and Wellbeing CharityOn-the-jobexperienceExample ofhospitality teammember deliverymodelMentoring &CoachingClassroom,Courses & ReadingCOMPASS GROUP APPRENTICESHIPS PROSPECTUS I 11
CASESTUDIESCheck out what ourapprentices say!12 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS
COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 13
OFF-THE-JOBTRAININGOff-the-job traning: steps to help you determine whether an activity counts as off-the-job training;Key Facts1. Off-the-job training must make up at least 20%of the apprentice’s contracted hours, over thetotal duration of the apprentice’s planned trainingperiod.THIS COUNTS ASTRAINING?2. Off-the-job training can be delivered flexibly, forexample as part of each day, one day per week,one week out of five or as a block release.3. Off-the-job training can be delivered in theapprentice’s normal workplace or at an externallocation.4. Progress reviews and on-programme assessmentsdo not towards 20% off-the-job training, as they donot deliver new knowledge, skills and behaviours.5. If needed, English and maths training must be ontop of the 20% off-the-job training requirements.Tip: “All apprentices need to remember is “keep a recordof it’. Any activity that fulfils the above criteria simplyneeds to be recorded each time and very quickly the20% requirement will be achieved.”14 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS6. Compass apprenticeships which include workshopsand masterclasses already contribute to 20%requirements.
OFF-THE-JOBTRAININGThe below examples all count towards off-the-job trainingJob shadowingand mentoringIndustry visitsTime spentwithin Compasssector sitesWorkplacesimulatedexercisesTime spentwithin otherdepartmentsSelf studyAttendingcompetitionsTeam meetingsCompanyinductionif linked toapprenticeshipDepartmentproject workAttendingconferencesOnline learning& blendedlearning(internal &external)Practicaltraining(role plays)Writingassignments &assessmentsManufacturetraining, newequipments ortechnologiesProviderworkshops andmasterclassesTip:“As a manager it’sabout how you planto support yourapprentice to bringthese examples to life”COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 15
END-POINTASSESSMENTSTOP TIPS FORSUCCESSFULAPPRENTICESHIPSAll Apprenticesmust undertake anindependent end-pointassessmentGateway Create a welcoming environment Set up a mentor – pick the right person As part of the apprenticeship theapprentice must complete an endpoint assessment (EPA).Planning Meeting The EPA must be totally separate tothe apprentice’s training. It’s a bitlike a driving test. Apprentices MUSTcomplete the end-point assessmentrequirements relating to theapprenticeship standard.Multiple ChoiceShort answer question paperBusiness Project End-point assessment organisationsmust be on the government’s Registerof Apprenticeship AssessmentOrganisations.Culinary ChallengePractical ObservationProfessional DiscussionCompletion/CertificateInstitute of Apprenticeships16 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS Set clear goals and objectives – link these toperformance appraisal and personal developmentplan Provide effective supervision – regular catch ups withapprentices will let you know how they feel Monitor progress – take time to meet with yourapprenticeship delivery partners (tutor/trainer/assessor) regularly and discuss progress in detail Be an effective communicator Never hesitate to contact the CompassApprenticeships team for any support, advice andguidance Use colleague 1-1s and appraisals as opportunitiesto explore how the apprenticeship pathways canenable current colleagues to grow in the business Be a role model
COMPASS GROUPAPPRENTICESHIPS:WHAT ARE THE BENEFITS?Match the skills of employeesto the skills you needCreate a talent pipelineacross your organisationRaise staff moraleImprove yourproductivityImprove yourcompany imageWhat are theBenefits ofApprenticeships?Upskill existing staffIncrease your diversityAttract the bestcandidatesReduce staff turnoverCOMPASS GROUP APPRENTICESHIPS PROSPECTUS I 17
PARTNERSHIPSSAFEGUARDINGCompass Group is fully committed to safeguarding the welfareof all stakeholders by taking all reasonable steps to protectthem from harm, and accepts its corporate responsibility for thewellbeing and safety of its stakeholders, including children andvulnerable adults.Compass Group recognises its responsibility and acknowledgesthat it is the duty of the Compass Apprenticeships team and allother internal and external stakeholders, for example our deliverypartners, to uphold British Values and to safeguard the welfare ofall stakeholders by creating an environment which protects themfrom harm and reduces any potential risks of being exposed toviolence, extremism, exploitation or victimisation.Therefore, employees, delivery partners and contractors will atall times show respect and understanding for the rights, safetyand welfare of all parties and conduct themselves in a way thatreflects the principles, values and culture of our organisationand be aware, and follow current legislation, regarding thesafeguarding of all stakeholders.Wellbeing and SafetySafe Working EnvironmentsBritish ValuesProtection from HarmReduce Risks of Extremism, Exploitation and VictimisationRespect for Everyone18 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS
HOW TO REGISTERYOUR INTEREST FOR ANAPPRENTICESHIPWe hope our prospectus has helped you understandmore about Compass Group Apprenticeships.Please visit Compass Connect, select the Learning Portaloption and click on the apprenticeships tab for moreinformation.PeoplePurposePerformanceOur apprenticeships application form is located onthe Learning portal and if you would like to contact usdirectly, please:email apprenticeships@compass-group.co.ukor call 0121 457 5126COMPASS GROUP APPRENTICESHIPS PROSPECTUS I 19
#HireTheSmile#TrainTheSkillPeople Purpose Performance
Level 3 8 I COMPASS GROUP APPRENTICESHIPS PROSPECTUS. COMPASS GROUP APPRENTICESHIP PATHWAYS Cleaning and Support Services Level 2 Facilities Management Level 2 Facilities Management Supervisor Level 3 Assistant Accountant Level 2 Professional Accounting / Taxation Technician Level 4 Accountancy/ Taxation Professional
COMPASS GROUP COURSE CATALOG 3 Associate Brand Guidelines Compass Group North America Version 1.0 June 2011 Success: it’s embedded in our Compass Group . culture. Create your own sucess story at Compass Group. Introduction . COMPASS GROUP. is committed to enhancing the skills, knowledge, and
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