Use & Care Guide - Keurig

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Use & Care GuideGet the most from yournew Keurig brewer

Before You Brew12Plug & Place Rinse & FillMA.XRemove packing tape frombrewer and plug into a groundedoutlet.Remove the water reservoir lid, then liftthe reservoir straight up to remove it.PMADD WATERSTRONGDESCALEHOTWATERICEDPMADD WATERSTRONGDESCALEHOTWATERICEDIf you have a Keurig Water Filter,install it now. Refer to your Water FilterStarter Kit for instructions.Place a large mug (12ozminimum) on the drip tray.Rinse reservoir with fresh water andfill to the MAX fill line.Replace water reservoir, making surethe lock tab engages with the brewer.Replace lid.NOTE: Do not use distilled water.34Power OnPress power button — the green powerlight will illuminate.The brewer will automatically beginheating the water. This will take about 3minutes. Once the heating sound stops,the brewer is ready.Do not insert a K-Cup pod. Press theHOT WATER button. The five brewbuttons will blink. Press the small mug(8oz) button to start a cleansing brew.Pour the hot water into the sink.PMADD WATERSTRONGCleansing BrewDESCALEHOTWATERICEDExtra Small Cup4ozSmall Mug8ozSmall Cup6ozLarge Mug10ozTravel Mug12ozHOTWATERPMSmallMug8ozADD WATERSTRONGDESCALEHOTWATERICEDThe one-time setup process is nowcomplete and you are ready to brew!NOTE: Between brew cycles, the brewer may take about aminute to reheat.Brew Your First Cup5Place Mug & Pod6Brew & Enjoy!Place a mug on the drip tray. If using a travelmug, remove the drip tray and place themug on the drip tray base. Lift the handleand place a K-Cup pod in the K-Cup podholder. Lower the handle completely to closethe lid.Select your brew size — for boldercoffee, press the STRONG button beforeselecting your brew size. The brew size andSTRONG button, if selected, will remainilluminated while brewing — about 1minute.Do not remove the foil lid on the K-Cup pod.For iced beverages, fill a 16oz plastictumbler with ice. Insert any K-Cup pod,then press the ICED button.High Altitude Brewing: While holding thebrewer handle up, push down slowly on theK-Cup pod in the pod holder until the bottom of the K-Cup pod is punctured by the exit needle.PMSTRONGADD WATERSTRONGDESCALEHOTWATERICEDICEDThe brewer will be ready to brew another cup in about a minute.NOTE: For iced beverages, only use a plastic cup. Do not use glass.CAUTION: While brewing, there is extremely hot water in the K-Cup pod holder. To avoidinjury, do not lift the handle during the brewing process.

Brewer FeaturesStrong Brew increases the strength and bold taste of yourcoffee’s flavor. For bolder coffee, press the STRONG button andselect your brew size.Iced Coffee: Brew hot over ice and enjoy cold. Makes fullflavored and delicious iced coffee.Hot Water on demand for instant soups and oatmeal.Smart Start heats then brews in one simple process. No need towait for the brewer to heat before selecting brew size. Power onyour brewer, add coffee, then select your brew size. The brewerwill heat, then automatically begin brewing.Temperature Control allows you to adjust the temperaturefrom 187 – 192 .Auto On sets your brewer to turn on at a specific time.Auto Off automatically turns your brewer off 2 hours after thelast brew for energy savings. You can also program your brewerto shut off in 15 minute increments after your last brew, orremain on all the time.High Altitude ensures your brewer works properly at higheraltitudes (5,000 feet).NOTE: In High Altitude mode the temperature is not adjustable. If you attempt to adjustthe temperature, the mountain icon will flash indicating that you are in high altitude mode.Clock allows you to set an Auto On time.Programming Brewer FeaturesTo program your K-Elite brewer, use the settings buttonandup and down arrows . After the feature is programmed, pressthe settings button until you return to the home clock screen.Clock: Press the settings button once and use the up and downarrows to select the correct hour. Press the settings buttonagain and use the up and down arrows to select the correctminutes.Temperature Control: Press the settings button 3 times and usethe up and down arrows to select your preferred temperature.Auto On: Press the settings button until a sun iconappears.Then use the up and down arrows to turn the Auto Onfunctionality “on.” Press the settings button again to set yourpreferred time, using the up and down arrows. Once you returnto the home clock screen a sun icon will be present to let youknow that the functionality is on.NOTE: You must set the clock to enable to Auto On functionality.Auto Off: Press the settings button and use the up and downarrows to set your preferred off time. Off time can be setfrom 15 minutes to 2 hours in 15 minute increments. A moonicon will appear on the screen to indicate your brewer is inAuto Off mode.To disable Auto Off, use the up and down arrows to turn thefunctionality “off.” The moon icon will no longer appear onthe screen.To enable Auto Off, use the up and down arrows to turn thefunctionality “on.” The moon icon will appear on the screen.High Altitude: Press the settings button until you see themountain icon displayed on your screen. Use the arrows toturn this setting on or off.NOTE: In high altitude mode the temperature is not adjustable. If you attempt to adjust thetemperature, the mountain icon will flash indicating you are in high altitude mode.

Caring for your BrewerRegular cleaning keeps your brewer running smoothly. Always be sure to turn off and unplug your brewer before cleaning.Brewer ExteriorPMADD WATERSTRONGDESCALEHOTWATERICEDKeep your Keurig brewer looking itsbest by cleaning the exterior fromtime to time. Just clean with a damp,soapy, lint-free, non-abrasive cloth.Never immerse the brewer in water orother liquids.Water Reservoir & Reservoir LidMA.XPMADD WATERSTRONGDESCALEHOTWATERICEDDrip TrayThe drip tray can hold up to 8 ouncesof overflow and should be emptiedand cleaned occasionally. To remove,slide it toward you, keeping it levelto avoid spilling. Clean with a damp,soapy, lint-free, non-abrasive cloth.The water reservoir lid and waterreservoir should be cleanedperiodically with a damp, soapy,non-abrasive cloth. Rinse thereservoir thoroughly after cleaning.This will ensure that no cleaningsolutions remain in the area as theymay contaminate the water supply.After rinsing, fill the reservoir withclean water and return it to thebrewer. Do not dry the inside of thewater reservoir with a cloth as lintmay remain. The water reservoir lidand water reservoir should not beput into the dishwasher.NOTE: If you are using a water filter inside the water reservoir,remove it before cleaning.K-Cup Pod HolderExit NeedleTo remove the K-Cup pod holder fromthe brewer, lift the handle and graspthe top of the K-Cup pod holderwith one hand while pushing up onthe bottom of the K-Cup pod holderfrom underneath with the other untilit releases. After cleaning, align theK-Cup pod holder with the openingusing the two front ribs as a guideand snap into place from the top.Remove the pod holder assemblyand detach the funnel. Locate theexit needle on the inside bottomof the K-Cup pod holder. Insert astraightened paper clip into the exitneedle to loosen any coffee grounds.CAUTION: There are sharp needles that puncture the K-Cup pod above the K-Cup pod holder and in thebottom of the K-Cup pod holder. To avoid risk of injury, do not put your fingers in the K-Cup pod holder.FunnelEntrance NeedleThe funnel can be removed from theK-Cup pod holder by pulling on it untilit pops off. To replace it, orient thesnaps to the indent and just snap itback onto the K-Cup pod holder. ift the brewer handle and locate the entrance needle on theLunderside of the lid. To clean the holes in the needle, hold thebrewer handle in the upward position and with your otherhand, carefully insert a straightened paper clip into all theholes. Gently move it around to loosen any coffee grounds.Lower the handle completely and run two water-only brewcycles. Do not insert a K-Cup pod.TIP: Refer to support.Keurig.com for video instructions on cleaning the entrance/exit needles.

Descaling your BrewerYou should descale your brewer every 3-6 months. Properlyfollow the descaling procedure.Depending on the mineral content of your water, calciumdeposits or scale may build up in your brewer. Scale is nontoxic but if left unattended can hinder brewer performance.Regularly descaling your brewer every 3-6 months helpsmaintain the heating element, and other internal parts thatcome in contact with water. Calcium deposits may build upfaster, making it necessary to descale more often.Descaling ProcedureBefore you begin, you will need a large ceramic mug, freshwater, Keurig Descaling Solution, and access to a sink.Do not use a paper cup. Ensure that there is no beveragepod in the K-Cup pod holder. Please allow approximately45 minutes for the descaling procedure.Empty the water from the water reservoir. If using a Keurig Water Filter, remove and set aside.STEP 1: Descaling Solution RinseSTEP 2: Descaling Rinse & RepeatRepeat the rinsing brew process until the add water light isilluminated. Do not use a K-Cup pod. Let the brewer standfor at least 30 minutes while still on.After 30 minutes, discard any residual solution from thewater reservoir and rinse thoroughly.STEP 3: Fresh Water RinseFill the water reservoir with fresh water to and not beyondthe MAX fill line.Place a large mug on the drip tray and run a rinsing brewusing the largest brew size. Do not use a K-Cup pod. Pourthe contents of the mug into the sink.Repeat brew process until you have completed at least 12rinsing brews using the largest brew size. You may need torefill the water reservoir at least one time during this process.NOTE: The cleaning action of Keurig Descaling Solution may result in a “foam” dispensed from the brewer. Thisis natural, as the solution is reacting with the scale inside. For a brewer that is heavily scaled, the brewer may notfill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followedby the sound of air blowing out. If this occurs: Turn off and unplug the brewer.Press the power button to power the brewer off. If there is Keurig Descaling Solution in the water reservoir, discard the contents, rinse the water reservoirthoroughly and refill with water.Pour the entire bottle of Keurig Descaling Solution intoan emptied water reservoir. Then fill the empty bottle withwater and pour into the water reservoir. Press the powerbutton to turn the brewer back on. Plug the brewer back in, power on, and repeat the Step 3 Fresh Water Rinse cycle. The brewer should begin tofunction normally as the solution is rinsed out and the scale is removed. If problem persists, allow brewer to situnplugged for at least 30 minutes before continuing with the rinse.Place a large mug on the drip tray and run a rinsing brew byselecting the hot water button and selecting the largest brew size.TroubleshootingGrounds in Your CoffeeBrewing a Partial CupGrounds may have gathered in the exit or entrance needlesand can be cleaned using a straightened paper clip or similartool. The exit needle may be clogged. Refer to the exit needlecare instructions. Clean the exit needle of the K-Cup pod holder. Refer to theexit needle care instructions. Clean the brewer entrance needle. Refer to the entranceneedle care instructions.Brewer Will Not Brew After placing the K-Cup pod in the K-Cup pod holder,make sure that the handle is pushed down securely and thebrew buttons are flashing. If the add water light is illuminated, add water to the waterreservoir. Fill to and not beyond the MAX fill line. Make surethe water reservoir is seated properly in its base. If the addwater light continues to be illuminated even after refilling,contact Customer Service. If 4, 6, 8, 10, 12oz, and ICED button lights are all onsimultaneously, lift handle and remove K-Cup pod (if presentin the brewer). Close handle and place a large mug on thedrip tray. Press the power button once. The brewer maydispense hot water. If 4, 6, 8, 10, 12oz lights all blink simultaneously, contactCustomer Service. The water reservoir may have been removed duringbrewing. Replace the water reservoir and perform a rinsingbrew without a K-Cup pod. The brewer may need to be descaled. If you have repeatedthe descale procedure on your brewer two times and it isstill only brewing a partial cup, contact Customer Service.Brewer Does Not Have Power or Shuts Off Make sure that the power button has been turned on. Plug brewer into its own grounded outlet. If the electriccircuit is overloaded with other appliances, your brewer maynot function properly. The brewer should be operated on itsown circuit, separate from other appliances. For energy savings, your brewer is set to turn offautomatically 2 hours after your last brew. You canprogram your brewer to automatically turn off in 15 minuteincrements by adjusting the settings. If the brewer still doesn’t have power, contact CustomerService.Adjustable Temperature Not WorkingThe temperature is not adjustable when set to High Altitudemode. When High Altitude mode is enabled, a mountain iconwill be displayed on the screen. If you attempt to adjust thetemperature, the mountain icon will flash indicating you arein high altitude mode.

Click or Call!Helpful HintsHave Questions?Water quality varies greatly. If you notice an undesirabletaste in your beverage (such as chlorine or mineral tastes),we recommend using bottled or filtered water. Do not usedistilled water. You can also install a Keurig Water Filter tohelp remove water impurities and improve beverage taste.We’re here to help. Visit support.keurig.com forstep-by-step videos on cleaning, descaling, and more.Still Need Help?Give us a call at1-866-901-BREW (2739)ServiceBeyond these recommended cleaning and maintenanceprocedures, this brewer is not user serviceable. For service,please refer to the Warranty section of this guide.StorageEmpty the water reservoir before storing or transporting andtake care to ensure that you store your brewer in a safe andfrost-free environment. Please be sure to store your brewerin its upright position to avoid water leakage from the innertank. If you store the brewer in a cold environment, you runthe risk of water freezing inside the brewer and causingdamage. When you prepare to use it after storage, werecommend rinsing the water reservoir with fresh water andrunning three rinsing brews without a K-Cup pod.If you plan to move your brewer to a different location, turnthe brewer off, unplug it, and empty the water reservoir.If your brewer has been in an environment below freezing,please be sure to let it warm to room temperature for atleast 2 hours before using.WarrantyLIMITED ONE YEAR WARRANTYKeurig Green Mountain, Inc. (Keurig) warrants that your brewer willbe free of defects in materials or workmanship under normal homeuse for one year from the date of purchase. It is recommendedthat you register your brewer on keurig.com/new so that yourpurchase information will be stored in our system. Keurig will, at itsoption, repair or replace a defective brewer without charge upon itsreceipt of proof of the date of purchase. If a replacement brewer isnecessary to service this warranty, the replacement brewer may benew or reconditioned. If a replacement brewer is sent, a new limitedone year warranty will be applied to the replacement brewer.This warranty only applies to brewers operated in the United Statesand Canada. This warranty gives you specific legal rights, and youmay also have other rights that vary from state to state and, in thecase of Canada, from province to province.Only the use of Keurig K-Cup brand pods and accessories willguarantee the proper functioning and lifetime of your Keurig brewer. Any damage to or malfunction of your brewer resultingfrom the use of non-Keurig pods and accessories may not becovered by this warranty or may result in a service fee if the damageor malfunction is determined to be caused by such use.WHAT IS NOT COVERED BY THE LIMITED WARRANTY?THIS WARRANTY DOES NOT COVER CONSEQUENTIAL ORINCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE ANDDOES NOT COVER INCIDENTAL COSTS AND EXPENSESRESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IFFORESEEABLE. Some states or provinces do not allow the exclusionor limitations of incidental or consequential damages, so the abovelimitation or exclusion may not apply to you depending on the stateor province of purchase.Nor does this warranty cover damages caused by use of non-Keurig pods or accessories, services performed by anyone other thanKeurig or its authorized service providers, use of parts other thangenuine Keurig parts, or external causes such as abuse, misuse,inappropriate power supply, or acts of God.OTHER LIMITATIONSTHIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANYOTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL.IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMSALL OTHER WARRANTIES WITH RESPECT TO YOURK-ELITE BREWER, INCLUDING ANY IMPLIED WARRANTYOF MERCHANTABILITY OR FITNESS FOR ANY PARTICULARPURPOSE. Some states or provinces do not allow disclaimersof such implied warranties or limitations on how long an impliedwarranty lasts, so the above limitation may not apply to youdepending on the state or the province of purchase.HOW DO YOU OBTAIN WARRANTY SERVICE?Keurig brewers are high-quality appliances and, with proper care,are intended to provide years of satisfying performance. However,should the need arise for warranty servicing, simply call KeurigCustomer Service at our toll-free phone number 1.866.901.BREW(2739). Please do not return your brewer for servicing without firstspeaking to Keurig Customer Service to obtain a Return MaterialsAuthorization (RMA) number. Keurig brewers returned without anRMA number will be returned to the sender without servicing.

A. Water Reservoir LidB. MAX Fill LineAC. Water ReservoirD. Water Reservoir LockTab SlotE. Power CordFBMAXGF. HandleG. LidH. K-Cup Pod Holder(H and I are the K-Cup Pod Holder Assembly)HCDIJI. FunnelJ. K-Cup Pod AssemblyHousingK. Drip Tray PlateL. Drip TrayEKM. Drip Tray BaseLMFor replacement parts, please visit www.Keurig.comCoffeehouse tastein your own home.FIND YOUR PERFECT PODWith over 70 brands and hundredsof varieties, find your match atkeurig.com/newDC0000001165 REV B

Troubleshooting You should descale your brewer every 3-6 months. Properly follow the descaling procedure. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3-6 months helps

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Keurig Brewed Keurig K-Cup packs. The coffee you love. Flavor in. Oxygen out. An air tight seal ensures coffee remains fresh and delicious. Always fresh. The finest beans selected, roasted, ground and measured to exacting specifications. What brings out the flavor you love?