OFFICE OF THE ATTORNEY GENERAL Lisa Madigan

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OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALMonster Worldwide, Inc.133 Boston Post RoadWeston, MA 02493Attn: General CounselMarch 1,2017Re: Request for Information Regarding Jobr Age CutoffDear Sir or Madam,We write you regarding the "Profile" feature on your app, Jobr. When users attempt tobuild a profile on Jobr for purposes of applying for jobs listed on Jobr, they are directed to fill intheir work experience and education information, A user that wishes to enter a start year forprevious employment or an educational experience prior to 1980, however, is not able to do so.When users click on a drop-down menu of choices for start dates for education and previousemployment, 1980 is the earliest possible choice. As a result, many users cannot complete accurateprofiles and proceed to apply for jobs using the Jobr platform. In essence, Jobr excludes users whostarted high school prior to 1980-in other words, users who are about 52 or older-from itsProfile feature and thus from full enjoyment of Jobr's services.In addition to excluding certain users from the use of all available services on Jobr, thissort of exclusion can discourage workers from attempting to re-enter or remain in the jobmarketplace. Our letter today is prompted by these concerns, including the well-being of allindividuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you may be aware, Jobr is an entity doing business in Illinois and is therefore coveredby the Illinois Human Rights Act, 775 ILCS 5/2-102, as well as the federal Age Discrimination inEmployment Act, 29 U.S.C. § 623. Because we have reason to believe that Jobr may be excludingindividuals from the full use of its services based solely on age, we would like to know aboutcertain aspects of your administration of Jobr. In connection with our review, we request that youplease provide the following information and documents:.500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217) 782-7046100 West Randolph Street, Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416. -

Requests for Information1.What is the process by which Monster or Jobr selected 1980 as the earliest year forusers of Jobr . to indicate their , start date for any educational or employmentexperience in building profiles?2.Does Jobr offer any alternate ,methods for individuals ith graduation or workexperience dates that begin earlier than 1980 to build an accurate profile using toolson Jobr?3.Has Jobr or Monster considered alternative methods for permitting users to indicatetheir education or.work experience start dates in building their profiles using Jobr,such as permitting users to fill in the date manually rather than selecting from adrop-down menu?. jRequest for Documents1.,.Please provide any and .all documents, including but not limited to memoranda,emails and otherelectronic messages, Powerl'oint and other presentations, meetingminutes .and notes, reports, contracts, agreements, charts', graphs, manuals,videotapes, audiotapes, data compilations, marketing materials, training materials,: ,computer programs in source and object code, concerning or related to the process, by which Jobr or Monster selected 1980 as the earliest year for users 'of Jobr 'sProfile tool to indicate the start date of an education or employment experiencewhen building a profile .Please provide your responses electronically, no later than March 29, 2017 , to the attention ofjvandam@atg.state.il.us. If you are unable-to provide responses electronically, please provide hardcopies of responses to Jeff Vanfram at the Illinois Office of the Attorney General, 100 W.Randolph St., 11th Floor, Chicago, IL 60601 no later than March 29, 2017.Thank you in advance for your prompt attention.Sincerely,( ;)( O Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., 11th Floor, Chicago , IL 60601.(312) 814-5093jvandam@atg.state.il.us,!.1IIif' , " , 'rl · '1 r.:'.' : . .:-, '.'f:lI

OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALLadders, Inc.55 Water StreetNew York, NY 10004Attn: General CounselMarch 1,2017Re: Request for Information Regarding theladders.com Age CutoffDear Sir or Madam,We write you regarding the "Resume Builder" feature on your website, TheLadders.com.When users attempt to build a resume on your site, they are directed to fill in their work experienceand education information. A user that wishes to enter a start year for previous employment ordate of graduation prior to 1970, however, is not able to do so. When users click on a drop-downmenu of choices for years of graduation of previous employment, 1970 is the earliest possiblechoice. As a result, many users cannot complete accurate resumes and proceed to apply for jobsusing TheLadders.com platform. In essence, TheLadders.com excludes users who graduated fromhigh school prior to 1970-in other words, users who are about 66 or older-from its ResumeBuilder and thus from full enjoyment of the site's services.In addition to excluding certain users from the use of all available services onTheLadders.com, this sort of exclusion can discourage workers from attempting to re-enter orremain in the job marketplace. Our letter today is prompted by these concerns,including the weIlIbeing of all individuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you may be aware, TheLadders.com is an entity doing business in Illinois and istherefore covered by the Illinois Human Rights Act, 775 ILCS 5/2-102, as well as the federal AgeDiscrimination in Employment Act, 29 U.S.C. § 623. Because we have reason to believe thatTheLadders.com may be excluding individuals from the full use of its services based solely onage, we would like to know about certain aspects of your administration of TheLadders.com. Inconnection with our review, we request that you please provide the following information anddocuments:500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217)782-7046100 West Randolph Street, Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416. -

Requests for Information1.What is the process by which TheLadders.com selected 1970 as the earliest yearfor users ofthe site to indicate their graduation year from any educational institutionor the start year of an employment experience in building resumes?2.Does TheLadders.com offer any alternate methods for individuals with graduationor work experience dates that are earlier than 1970 to build an accurate resumeusing tools on the site?3.Has TheLadders.com considered alternative methods for permittmg users toindicate their graduation or experience dates in building their resumes usingTheLadders.com, such as permitting users to fill in the date manually rather thanselecting from a drop-down menu?Request for Documents1.Please provide any and all documents, including but not limited to memoranda,emails and other electronic messages, PowerPoint and other presentations, meetingminutes and notes, reports, contracts, agreements, charts, graphs, manuals,videotapes, audiotapes, data compilations, marketing materials, training materials,computer programs in source and object code, concerning or related to the processby which TheLadders.com selected 1970 as the earliest year for users of the site'sResume Builder to indicate their graduation year from any educational institutionand start year of an employment experience when building a resume.Please provide your responses electronically, no later than March 29, 2017, to the attention ofjvandam@atg.state.il.us. If you are unable to provide responses electronically, please provide hardcopies of responses to Jeff VanDam at the Illinois Office of the Attorney General, 100 W.Randolph St., 11th Floor, Chicago, IL 60601 no later than March 29,2017.Thank you in advance for your prompt attention.Sincerely,C)#A1 Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., 11th FloorChicago, IL 60601(312) 814-5093j vandam@atg.state.il.us

OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALBeyond.com1060 First Ave, Suite 100King of Prussia, PA 19406Attn: Marla R. Milgram, Executive Vice President, General Counsel and Corporate SecretaryMarch 1,2017Re: Request for Information Regarding Beyond.com Age CutoffDear Ms. Milgram,We write you regarding the "Career Portfolio" feature on your website, Beyond.com.When users attempt to build a Career Portfolio on your site, they are directed to fill in their workexperience and education information. A user that wishes to enter a start year for previousemployment or educational experience prior to 1950, however, is not able to do so. When usersclick on a drop-down menu of choices for start dates for an education or employment experience,1950 is the earliest possible choice. As a result, many users cannot complete accurate CareerPortfolios and proceed to apply for jobs using Beyond.com platform. In essence, Beyond.comexcludes users who started high school prior to 1950-in other words, users who are about 82 orolder-from its Career Portfolio feature and thus from full enjoyment of the site's services.In addition to excluding certain users from the use of all available services onBeyond.com, this sort of exclusion can discourage workers from attempting to re-enter or remainin the job marketplace. Our letter today is prompted by these concerns, including the well-beingof all individuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you may be aware, Beyond.com is an entity doing business in Illinois and is thereforecovered by the Illinois Human Rights Act, 775 ILCS 5/2-102, as well as the federal AgeDiscrimination in Employment Act, 29 U.S.C. § 623. Because we have reason to believe thatBeyond.com may be excluding individuals from the full use of its services based solely on age,we would like to know about certain aspects of your administration of Beyond.com. Inconnection with our review, we request that you please provide the following information anddocuments:500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217) 782-7046100 West Randolph Street, Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416' -

Requests for Information1.What is the process by which Beyond.com selected 1950 as the earliest year forusers of the site to indicate the start date for any educational or employmentexperience in building career portfolios?2.Does Beyond.com offer any alternate methods for individuals with education orwork experience that began earlier than 1950 to build an accurate resume usingtools on the site?3.Has Beyond.com considered alternative methods for permitting users to indicatetheir education or work experience dates in building their resumes usingBeyond.com, such as permitting users to fill in dates manually rather thanselecting from a drop-down menu?Request for Documents1.Please provide any and all documents, including but not limited to memoranda,emails and other electronic messages, PowerPoint and other presentations,meeting minutes and notes, reports, contracts, agreements, charts, graphs,manuals, videotapes, audiotapes, data compilations, marketing materials, trainingmaterials, computer programs in source and object code, concerning or related tothe process by which Beyond.com selected 1950 as the earliest year for users ofthe site's Career Portfolio tool to indicate the start year of an education oremployment experience when building a resume.Please provide your responses electronically, no later than March 29, 2017, to the attention ofjvandam@atg.state.il.us. If you are unable to provide responses electronically, please providehard copies of responses to Jeff VanDam at the Illinois Office of the Attorney General, 100 W.Randolph St., 11th Floor, Chicago, IL 60601 no later than March 29,2017.Thank you in advance for your prompt attention.Sincerely, ?(/ Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., 11th FloorChicago, IL 60601(312) 814-5093jvandam@atg.state.il.us

OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALIndeed, Inc.6433 Champion Grandview WayBuilding 1Austin, TX 78750Attn: Lowell Brickman, General CounselMarch 1,2017Re: Request for Information Regarding Indeed.com Age CutoffDear Mr. Brickman,We write you regarding the "My Indeed Resume" feature on your website, Indeed.com.When users attempt to build a resume on your site for purposes of applying for jobs listed onIndeed.com, they are directed to fill in their work experience and education information. A userthat wishes to enter a start year for previous education or employment prior to 1956, however, isnot able to do so. When users click on a drop-down menu of choices for years of education orprevious employment, 1956 is the earliest possible choice. As a result, many users cannot completeaccurate profiles and proceed to apply for jobs using the Indeed.com platform. In essence,Indeed.com excludes users who began high school prior to 1956-in other words, users who areabout 76 or older-from its My Indeed Resume feature and thus from full enjoyment of the site'sservices.In addition to excluding certain users from the use of all available services on Indeed.com,this sort of exclusion can discourage workers from attempting to re-enter or remain in the jobmarketplace. Our letter today is prompted by these concerns, including the well-being of allindividuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you may be aware, Indeed.com is an entity doing business in Illinois and is thereforecovered by the Illinois Human Rights Act, 775 ILCS 5/2-102, as well as the federal AgeDiscrimination in Employment Act, 29 U.S.C. § 623. Because we have reason to believe thatIndeed.com may be excluding individuals from the full use of its services based solely on age, wewould like to know about certain aspects of your administration ofIndeed.com. In connection withour review, we request that you please provide the following information and documents:500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217) 782-7046100 West Randolph Street, Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416. -

Requests for Information1.What is the process by which Indeed.com selected 1956 as the earliest year for usersof the site to indicate the start year of an education or employment experience whenbuilding resumes?2.Does Indeed.com offer any alternate methods for individuals with education orwork experiences beginning earlier than 1956 to build an accurate profile usingtools on the site?3.Has Indeed.com considered alternative methods for permitting users to indicatetheir education or work experience dates in building their profiles usingIndeed.com, such as permitting users to fill in the date manually rather thanselecting from a drop-down menu?Request for Documents1.Please provide any and all documents, including but not limited to memoranda,emails and other electronic messages, PowerPoint and other presentations, meetingminutes and notes, reports, contracts, agreements, charts, graphs, manuals,videotapes, audiotapes, data compilations, marketing materials, training materials,computer programs in source and object code, concerning or related to the processby which Indeed.com selected 1956 as the earliest year for users of the site's "MyIndeed Resume" tool to indicate the start year of an education or employmentexperience when building a resume.Please provide your responses electronically, no later than March 29, 2017, to the attention ofjvandam@atg.state.il.us. If you are unable to provide responses electronically, please provide hardcopies of responses to Jeff VanDam at the Illinois Office of the Attorney General, 100 W.Randolph St., 11 th Floor, Chicago, IL 60601 no later than March 29,2017.Thank you in advance for your prompt attention.Sincerely, 9(/ Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., 11th FloorChicago, IL 60601(312) 814-5093jvandam@atg.state.il.us

OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALCareerBuilder200 N. LaSalle St.Chicago, IL 60606Attn: Alex Green, General CounselMarch 1, 2017Re: Request for Information Regarding Resumellero Age CutoffDear Mr. Green,We write you regarding the ResumelIero feature on your website, CBResumeHero.com.When users attempt to build a resume on your site, they are directed to fill in their educationinformation. A user that wishes to enter a date of graduation prior to 1955, however, is not able todo so. When users click on a drop-down menu of choices for year of graduation, 1955 is the earliestpossible choice. As a result, many users cannot complete accurate resumes using the Resumel-leroplatform and proceed to apply for jobs using the CareerBuilder platform. In essence, Resumelleroexcludes users who graduated from high school prior to 1955-in other words, users who are about81 or older-from its resume creation feature and thus from full enjoyment of the site's services.In addition to excluding certain users from the use of all available services onCBResumeHero.com, this sort of exclusion can discourage workers from attempting to re-enter orremain in the job marketplace. Our letter today is prompted by these concerns, including the well being of all individuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you are aware, CareerBuilder is an entity doing business in Illinois and is thereforecovered by the Illinois Human Rights Act, 775 ILCS . 5/2-102, as well as the federal AgeDiscrimination in Employment Act, 29 U.S.C. § 623. Because we have reason to believe thatCareerBuilder's Resumellero site may be excluding individuals from the full use of its servicesbased solely on age, we would like to know about certain aspects of your administration ofResumellero. In connection with our review, we request that you please provide the followinginformation and documents:500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217) 782-7046100 West Randolph Street, Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416. -

Requests for Information1.What is the process by which CareerBuilder selected 1955 as the earliest year forusers ofthe Resumeflero site to indicate their graduation year from any educationalinstitution when building resumes?2.Does Resumellero offer any alternate methods for individuals with graduationdates that are earlier than 1955 to build an accurate resume using tools on the site?3.Has CareerBuilder considered alternative methods for permitting users to indicatetheir graduation dates in building their resumes using Resumellero, such aspermitting users to fill in the date manually rather than selecting from a drop-downmenu?Request for Documents1.Please provide any and all documents, including but not limited to memoranda,emails and other electronic messages, PowerPoint and other presentations, meetingminutes and notes, reports, contracts, agreements, charts, graphs, manuals,videotapes, audiotapes, data compilations, marketing materials, training materials,computer programs in source and object code, concerning or related to the processby which CareerBuilder selected 1955 as the earliest year for users of Resumel-leroto indicate their graduation year from any educational institution when building aresume.Please provide your responses electronically, no later than March 29, 2017, to the attention ofjvandam@atg.state.il.us. If you are unable to provide responses electronically, please provide hardcopies of responses to Jeff VanDam at the Illinois Office of the Attorney General, 100 W.Randolph St., 11th Floor, Chicago, IL 60601 no later than March 29,2017.Thank you in advance for your prompt attention.Sincerely, Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., 11th FloorChicago, IL 60601(312) 814-5093jvandam@atg.state.il.us

OFFICE OF THE ATTORNEY GENERALSTATE OF ILLINOISLisa MadiganATTORNEY GENERALVault132 West 31st Street, 16th FloorNew York, NY 10001Attn: General CounselMarch 1,2017Re: Request for Information Regarding Vault.com Age CutoffDear Sir or Madam,We write you regarding the "My Profile" feature on your website, Vault.com. When usersattempt to build a profile on your site for purposes of applying for jobs listed on Vault.com, theyare directed to fill in their work experience and education information. A user that wishes to entera start year for previous education or employment prior to 1950, however, is not able to do so.When users click on a drop-down menu of choices for years of education or previous employment,1950 is the earliest possible choice. As a result, many users cannot complete accurate profiles andproceed to apply for jobs using the Vault.com platform. In essence, Vault.com excludes users whobegan high school prior to I950-in other words, users who are about 82 or older-from its MyProfile feature and thus from full enjoyment of the site's services.In addition to excluding certain users from the use of all available services on Vault.com,this sort of exclusion can discourage workers from attempting to re-enter or remain in the jobmarketplace. Our letter today is prompted by these concerns, including the well-being of allindividuals in Illinois who wish to find employment. It is also prompted by our office'sresponsibility to enforce the civil rights laws of Illinois and the United States, which prohibitdiscrimination in employment and public accommodations on the basis of age.As you may be aware, Vault.com is an entity doing business in Illinois and is thereforecovered by the Illinois Human Rights Act, 775 ILCS 5/2-102, as well as the federal AgeDiscrimination in Employment Act, 29 U.S.C. § 623. Because we have reason to believe thatVault.com may be excluding individuals from the full use of its services based solely on age, wewould like to know about certain aspects of your administration of Vault.com. In connection withour review, we request that you please provide the following information and documents:500 South Second Street, Springfield, Illinois 62706 (217) 782-1090 TTY: (877) 844-5461 Fax: (217) 782-7046100 West Randolph Street. Chicago, Illinois 60601 (312) 814-3000 TTY: (800) 964-3013 Fax: (312) 814-3806601 South University Avenue, Suite 102, Carbondale, Illinois 62901 (618) 529-6400 TTY: (877) 675-9339 Fax: (618) 529-6416.EEJ?

Requests for Information1.What is the process by which Vault.com selected 1950 as the earliest year for usersof the site to indicate the start year of an education or employment experience inbuilding profiles?2.Does Vault.com offer any alternate methods for individuals with education or workexperiences beginning earlier than 1950 to build an accurate profile using tools onthe site?3.Has Vault.com considered alternative methods for permitting users to indicate theireducation or work experience dates in building their profiles using Vault.com, suchas permitting users to fill in the date manually rather than selecting from a drop down menu?Request for Documents1.Please provide any and all documents, including but not limited to memoranda,emails and other electronic messages, PowerPoint and other presentations, meetingminutes and notes, reports, contracts, agreements, charts, graphs, manuals,videotapes, audiotapes, data compilations, marketing materials, training materials,computer programs in source and object code, concerning or related to the processby which Vault.com selected 1950 as the earliest year for users of the site's "MyProfile" tool to indicate the start year of an education or employment experiencewhen building a resume.Please provide your responses electronically, no later than March 29, 2017, to the attention ofjvandam@atg.state.il.us. If you are unable to provide responses electronically, please provide hardcopies of responses to Jeff VanDam at the Illinois Office of the Attorney General, 100 W.Randolph St., 11th Floor, Chicago, IL 60601 no later than March 29, 2017.Thank you in advance for your prompt attention.Sincerely,Jeff VanDamAssistant Attorney GeneralBureau of Civil RightsOffice of the Attorney General of Illinois100 W. Randolph St., lith FloorChicago, IL 60601(312) 814-5093jvandam@atg.state.il.us

OFFICE OF THE ATTORNEY GENERAL STATE OF ILLINOIS Lisa Madigan ATTORNEY GENERAL . Monster Worldwide, Inc. 133 Boston Post Road Weston, MA 02493 Attn: General Counsel . March 1,2017 . Re: Request for Information Regarding Jobr Age Cutoff . Dear Sir or Madam, We write you regarding the "

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