AUSTRALIAN EDITION, APRIL - JULY 2016 Business Succession .

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The authority on buying and selling businessesAUSTRALIAN EDITION, APRIL - JULY 2016Business SuccessionA Legacy PriorityLiving Your Ideal Life12 Featuresthat Make YourBusiness SellableHow to Obtain aBusiness Skills VisaDouble Your Businesswith Only 15% EffortTenant Associations:Should Every CentreHave One?LINK AustraliaNational BrokerConferenceMapping theLife You’ll LeadAfter SellingYour Business 150Businesses for saleplus 100s more atlinkbusiness.com.auAUS 5.50 NZ 6.50 INC GST

YOUR PERSONALANZ MOBILE LENDERCAN HELP FIND THEHOME LOANSOLUTION THAT’S RIGHT FOR YOUYOUR PERSONAL ANZ MOBILE LENDERANYTIME, ANYWHEREKERRY HIGGINS 0412 708 758This Mobile Lender operates as ANZ Mortgage Solutions Ascot, ABN 56 574 552 074, an independently operated franchise of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522.Australian Credit License Number 234527. ANZ’s colour blue is a trade mark of ANZ. Item No. 91976BL 10.2015 W465924

table of contents04Welcome from Mark JasonDirector of LINK Australia08Mapping the Life You’ll LeadAfter Selling Your BusinessBy Colin Steingold1112 Features that MakeYour Business SellableBy Graham Peters0506LINK Australia National BrokerConference – 16 & 17 March 201609How to Obtain a Business Skills VisaBy Tdk Law10Business Succession - A Legacy PriorityBy Alan Kanuk12Living Your Ideal LifeBy Rod Dunn14Tenant Associations: Should EveryCentre Have One?By Don GilbertDouble Your Business withOnly 15% EffortBy Robert ScanlonBusiness Opportunities16 1 million plus25 New South Wales1536 Queensland46 Other Areas47 Sold Businesseslinkbusiness.com.au1300 763 6683

EDITORJenny HoldenWelcomeFrom the DirectorMark Jason is the Managing Director of LINK Australia andLINK in NSW. A Business Valuer with a strong business mindand two time BRW Fast 100 finalist, Mark sees a gap in themarket yearning for the professionalism that LINK represents.Welcome to the first Business Broker magazine of 2016. We are excited to see considerableactivity from the onset of the calendar year and we anticipate this year will be one of thestrongest years for business transactions within Australia, for at least the past decade.On the buy side of the transaction, we have historically low interest rates, a new generationof trade purchasers looking for growth through acquisition, flow on from Liberalgovernment policies, consistent immigration numbers, increasing demand from offshorebuyers and private equity firms looking for industry roll-ups. On the sell side, we have thewell documented ‘baby boomer’ phenomenon bringing record numbers of retiring businessowners to the market, signs of which have become more apparent in recent times, as theseretirees come to terms with the state of the market and imminent necessity to retire.The above mentioned market conditions which are producing strong demand and supplyfor quality businesses, will provide an environment of increased activity over the mediumterm. So if you are in the market to buy or sell, who better than LINK, Australia’s largest andfastest growing network of business sales specialists. Not only a market leader in Australia,LINK is the fastest growing brokerage firm in the world, winners of multiple awards, suchas the 2015 Westpac Auckland Business Awards Central – Excellence in Exporting and theSupreme award, as well as 11th on the Deloitee Fast 50 (NZ 2015) and BRW Fast 100 finalists(AUS 2015).Our team is fresh from our exclusive LINK National Conference, the largest gathering ofbusiness sales specialists in Australia this year and they are ready to help you with yourbusiness needs.DESIGNERCarla WatsonCONTRIBUTORSTdk Law, Colin Steingold, Alan Kanuk, Rod Dunn,Graham Peters, Don Gilbert, Robert Scanlon.Business Broker Magazine is published by LinkBusiness Franchising Ltd.Some images shown are for illustrationpurposes only and are not necessarily examplesof the business’ products or services.ADVERTISINGIf you wish to advertise in this magazine pleasecontact Lina Samandar - National MarketingSpecialist of LINK Australia 02 9899 1999 orlinas@linkbusiness.com.au.HEAD OFFICE CONTACT DETAILSLink Business Franchising LtdLevel 1, 401 Great South Road, Ellerslie,Auckland 1061, New Zealand.Ph: 64 (9) 555 6007LINK Australia Head OfficeLevel 1, 181 Botany Rd,Waterloo, NSW 2017Ph: (02) 9899 1999LINK AUSTRALIAlinkbusiness.com.auLINK NEW ZEALANDlinkbusiness.co.nzLINK SOUTH AFRICAlinkbusiness.co.zaLINK UNITED STATESlinkbusiness.comSincerely,Mark JasonManaging DirectorLINK AustraliaDISCLAIMERThe contents of Business Broker are copyright ofLink Business Franchising Ltd. Any reproductionwithout prior permission is strictly prohibited.Although information in Business Broker has beenderived from sources believed to be reliable andaccurate, no liability is accepted for any opinionsexpressed or for any error or omissions. Thisincludes material which may be inserted into thepublication.4linkbusiness.com.au1300 763 668

The LINK Australia National Broker Conferencewas held on the 16th & 17th of March 2016.Over 70 LINK Business Brokers from acrossAustralia attended the first annual LINK AustraliaConference in Sydney, over the two days.National Sales Director, Alan Sewell, presentedalongside Franchisor Managing Director, AaronToresen on Sales Negotiation, Presentation andProfessional Development. Business BrokingGuru Max Kurz discussed and debunked mythssurrounding the appraisal process, NationalManaging Director Mark Jason presented onbuilding a successful self-marketing campaign.Dan Levitus gave his story, the journey fromrookie to being top broker in one year – howhe overcame the obstacles and his top tips tobeing a better broker. Guest speaker MatthewMichalewicz spoke on success, the recipe forsuccess and how to reach it.Breakout exercises, Q & A sessions andimpromptu broker presentations made for aninteractive and engaging event.Awards were presented to a number of brokersincluding Bruce Yu, Christina Li, Graham Peters,Guy Cooper, Ian Jones, Mark Scott, MatthewPage, Myron Plumb, Paul Scott, Sean Wolrige,Stuart McLachlan, Tim Craft, Troy Potter andWim Janssen.We further commend all of our brokers, as theyhave all achieved above and beyond in 2015and these first months of 2016. LINK has thebest people, best practices and best brand –giving LINK an unbridled competitive edge inthe market and ability to deliver a premiumbroking service.linkbusiness.com.au1300 763 6685

Foreign business purchases are a great opportunity forAustralia, however it does come with added responsibilityand a whole box full of red tape.What is the Business Innovation andInvestment Program?Business Innovation and Investment Program, previously named theBusiness Skills Visas Program has been put in place to attract businesspeople from overseas who have a track record for successful businessin their country of origin to take up business in Australia and employAustralian Permanent Residents and Australian Citizens.There are 4 different ways to obtain the BusinessInnovation and Investment Visa:1Business Innovation StreamThis stream is for people with business skills who want to establish,grow and manage a new or an existing business in Australia.For this the applicants require state or territory governmentnomination. This is also the stream of greatest interest to BusinessBrokers.2The Investor StreamThis stream is for people who want to make an investment of atleast 1,500,000 (AUD) in an Australian state or territory and tocontinue to maintain business and investment activity in Australia.These applicants also require state or territory governmentnomination.6linkbusiness.com.au1300 763 6683The Significant Investor StreamThis stream is for people who are willing to invest 5,000,000 (AUD)into complying significant investments in Australia and who wantto maintain business and investment activity in Australia. Theseapplicants can be nominated by a state or territory government orAustrade on behalf of the Australian Federal Government.4Premium Investor StreamThis stream is for people who are willing to invest at least 15,000,000 (AUD) into complying premium investments inAustralia and who want to maintain business and investmentactivity in Australia. Applicants must be nominated by Austrade onbehalf of the Australian Federal Government.All of these visas start off with a provisional visa; which means theholder becomes a temporary resident and only after a period of twoto four years, depending on the stream, becomes eligible to qualify toapply for a permanent residence visa.

Corporate DivisionMid-Market Sales & AcquisitionsWhat are the Requirements for a Business to beSold to a Person Looking to Obtain a BusinessInnovation and Investment Visa? An annual turnover of at least 300,000 (AUD) (exceptions apply forbusinesses in specified regional areas of Australia) Owning at least 51% of a business with a turnover under 400,000(AUD) per year 30% of a business with a turnover of more than 400,000 (AUD) peryear and at least 10% of a publically listed company The business must have an ABN Up to date with BAS and capable of submitting BAS returns for twoyears before they will be able to apply for permanent residence A business owned by a person or persons who was an applicant fora business skills visa on the basis of that business will not complyFor a business migrant to apply for permanent residence they will haveto show evidence of at least two of the following three:1. A net value of business assets of at least 200,000 (AUD);2. A net value of personal and business assets combined of at least 600,000 (AUD); and3. That they have employed at least the equivalent of two full timeemployees in the main business throughout the year immediatelybefore applying, who are Australian Citizens, Australian PermanentResidents or holders of valid New Zealand passports and who are notfamily members.Apart from the migration matters, it is a good idea to consider thecommercial issues when selling or buying a business and any Brokerwill provide a good checklist on request. A few matters that will be onsuch a checklist include the structure for the purchase of a business,terms of payment of the purchase price, legal compliance issues,licences, permits, authorities, employees and so on.1300 763 668linkcorporate.com.auLINK Corporate is a division of the largest businessbrokerage in the world; LINK - The authority onselling businesses. Founded in 1996, LINK hasenjoyed considerable growth since becoming aninternational network of brokerages. While LINKdeals with businesses of all sizes and from allindustries, LINK Corporate specialise only in largermore significant businesses, typically selling for inexcess of 1 million.Portfolio of BusinessesCurrent Opportunities include: Large Scale Dairy Unit Manufacturing Import & Wholesale Investment Partnership Construction Industry Stainless SteelInterested in What YourBusiness is Worth?LINK has developed a Valuation Toolspecifically for valuing businesses. Thiswill provide you with an appraisal andopinion, and comparable sales data.TdK Law is a law firm practising in the areas of migration law andcommercial law and we advise frequently on business purchases andsales.Team of BrokersTdK LawP: 1300 TDK LAW (1300 835 529)E: hendrik@tdklaw.com.au /cedwynn@tdklaw.com.auW: www.tdklaw.com.auHendrik de Korte and Cedwynn Toweel are theprincipals of TdK Law. They are both migrantsthemselves and have been practising law inQueensland for 14 years.DISCLAIMER: Please do not rely on the information provided in this article as specific advice.Migration Law is a fast evolving and very complex area of a legal practice and a Migration Lawyershould be consulted before any decisions are made.Ourbrokershaveacquisitionopportunities for serious investors. Ifyou are considering selling a businessor are looking to acquire a business, abroker from our LINK Corporate teammay be your ideal partner.Sydney – Newcastle – Sunshine Coast – Brisbane – Gold CoastNorth Queensland – South Australia & Northern Territory – Tasmanialinkbusiness.com.au1300 763 6687

Owning a business can absorb all your time, money and energy andleave you no time to map out your life after you sell. Have you thoughtabout where you’d like to be in the future? Without proper planning orthought, you could be plunged into no-man’s land, not knowing whichfork in the road leads to success as you discover life after business.Even before starting a business you should have some idea of the goalsyou want to achieve, the aspirations you hope to fulfil, the financialrewards you hope to reap and the sort of person you will be at the endof the journey.Of course, the success of your current venture and its sale will greatlyinfluence your future decisions but so will your priorities.In planning for the future, it’s crucial to understand legal issues thatcould come into play: Are there obligations after the sale of the business? Do you need to remain actively or partially involved for a period oftime during a handover? Would you like to be retained by the business as a consultant orwould you prefer to be a minority shareholder? Will you be prohibited from trading in a similar business or withinthe same industry for a certain period of time after selling? Have you given or will you give the buyer any personal guaranteesthat could impact you financially?If you can create a map of possible scenarios and plan for life afterbusiness, it will help you process the financial, emotional and physicalimplications of an exit. Whether you choose to leave at a time thatsuits you, or are forced to walk away from your investment, it’s smart toprepare for this transition.Succession planning includes considering a range of factors within andoutside the business that can greatly influence your life and the lives ofthose important to you.None of us can fully predict how our motivations will shift, how ourfinances will fare or how ageing and lifestyle changes will impact ourneeds and desires. The business could suddenly and unexpectedly beaffected by the launch of a rival company, rapidly changing technologyor new rules and regulations.Lifestyle, health, investment and family are major factors that willimpact your prioritising and help you develop strategies for achievinggoals. Seek professional advice from lawyers, accountants, businessbrokers and financial planners who specialises in this area to help youbest design the outcome you want for the future.Likewise, unpredicted unfettered success, an unbridled demand fromcustomers or anticipated large growth could place you in a positionwhere you wish to sell and bank the money, but don’t have an exitstrategy.Not sure if you’re protected? Take steps to put in place a Will, Powersof Attorney and Appointment of Enduring Guardian documents toprotect the business and the family.If you work towards exiting your business as a planned natural event,rather than waiting for external forces to dictate when to sell, you’ll bein the best position to consider your future.Colin Steingold - ConsultantP: 61 2 9293 5465E: colin.steingold@hicksons.com.auW: www.hicksons.com.auColin Steingold is a senior commercial lawyer and consultantat Hicksons Lawyers. Specialising in the areas of businesssuccession and estate planning.8linkbusiness.com.au1300 763 668

A business founder’s plan for succession is the keyto his lasting legacy. It is not a nice to have, it is aNEED to have.Business succession gains ever more importance as the baby boomergeneration, the founders of the vast majority of businesses today, edge closerto retirement. They have been entrepreneurs, risk-takers, visionaries, wonderfulmanagers and spectacular salesmen. They have built significant family wealth,and companies of great value. They are mortal.A succession plan is vital to ensuring the survival of the founder’s legacy andwealth, and must be ready to be seamlessly implemented once the decision ismade to retire. Yet, a recent PWC survey of family businesses reported that ‘only16% of family businesses have a discussed and documented succession plan inplace’.In our experience, the reasons for this lack of succession planning are varied, andinclude:1. Succession is viewed as a retirement event rather than a process2. The founder is not ready to retire so the issue can wait3. There is no clear successor among the family members, either now or inthe foreseeable future4. The founder does not want to cause a family conflictIt’s a Process, Not an EventA succession plan should be seen as a process that could take time tosuccessfully implement, not a retirement event to be avoided. It begins withdefining the main goal of succession for the future of both the business and thefamily. This, then, influences such choices as selling a business vs. maintainingownership, “dressing up” the company for sale vs. business as usual, or groominga successor vs. recruiting one.Groom a Successor Crystallise the business value created over a lifetime of hard work Enjoying the fruits of the wealth created Removing the family from the stresses of business ownership The inability to identify a successor in the familyMaximising Business ValueBusiness values are maximised when a business has diversified, sustainablerevenue coupled with tightly-controlled expenses. As there is inherent risk fora buyer associated with any business transaction, reducing any perceived riskenhances value and salability. Creating these conditions takes time, so it is nevertoo early to implement processes and procedures that will enhance a business’sultimate value. These include:1 Normalise ExpensesThis requires stripping out expenses that would not continue with a sale ofthe business, thereby increasing bottom line earnings. Such expenses mightinclude personal car leases, personal insurances, travel expenses and familyexpenses.2 De-RiskingConcentration Risk: An obstacle for many purchasers is too much revenueconcentrated in one source, whether that be a client, a salesman, a product/service or a region. Minimising this risk by diversifying revenue sources andreducing dependence on any one source is an imperative to de-risk a businessand enhance the purchase price.Contracts: Prospective buyers want confidence that revenues and expensescan be expected to remain relatively constant with the change of ownership.Ensuring contracts are in place with key suppliers and customers will supportthat confidence.The ideal situation in most family-owned businesses is to identify and train afamily member successor who exemplifies the skills and creativity to manageand grow the business, has gained the respect of the employees and clients,and enjoys the support of the family. While this set of circumstances doesoccasionally occur, it is all too rare.3 Good RecordsA due diligence process by the buyer will look for company records tobe organised and up-to-date, providing a level of comfort regardingtransparency and confidence that they are seeing the business accurately,both essential factors in attracting the highest purchase price.Discussions with business leaders across industries, business size, and ownershipstructures agree that managing and growing a business has ever greatercomplexity, requiring new sets of skills, professionalism and competence. Afounder must objectively ask whether the required competence needed tosuccessfully manage their business rests within an identifiable family member.The answer, sadly, is generally “no. This suggests the hiring of non-familymanagement, which will, in itself, require a more formalised set of structuresaround corporate and family governance to delineate clear divisions ofresponsibility and roles for both owners and management. These challengesoften lead to the consideration of selling.Succession planning for a family business is of paramount importance to ensurethe legacy and wealth of the founder and that of his/her family. With thewide-spread feeling among executives that business is more complex than ever,choosing the right path for the family business begins with defining the idealoutcome and then designing, communicating and implementing a successionprocess that will ultimately lead to the desired result.Selling the BusinessA recent study reported that more than 50% of Australian business ownerspreferred to sell over grooming a successor. Reasons for selling include:Alan Kanuk - Mergers & Acquisitions Specialist atLINK SydneyP: 61(0)2 9899 1999E: alank@linkbusiness.com.auW: linkbusiness.com.auAlan Kanuk has advised companies and written on variousbusiness issues over the years. He is a mergers and acquisitionspecialist at LINK Sydney, which has sold businesses with anaggregate value of approximately 2billion.linkbusiness.com.au1300 763 6689

Living Your Ideal LifeAs a business owner, have you ever taken the time to stop and askyourself, “what would my ideal life look like”? Perhaps you’re alreadyliving your ideal life and if you are, congratulations, because you’re inthe minority.Once there is an understanding of your values and your goals, thenext step is to figure out where you are now, financially. What are yourcurrent cash reserves, debts, growth assets and personal insurances.Basically, a balance sheet of where you are now.I meet a lot of business owners and in my experience, they are soinvolved in their business, helping other people, they rarely takethe time to reflect on what sort of life they would really like to have.Perhaps this is you?So now you know your current financial position, your big goals andthe values upon which they are based. The next step is to evaluatewhether you are on track to achieve these goals or whether you needto undertake specific actions to give you the highest probability ofachieving your goals, in the desired timeframe.Abraham Lincoln reportedly said “the best way to predict your futureis to create it.” The same is true about your ideal life. But it’s not goingto happen by accident.So when it comes to planning your financial future and achievingyour goals, you need to have a framework, or a plan to get there.In my capacity as a values based Financial Planner, when I first meetwith an individual (or a couple) to discuss their finances, we beginwith a ’values conversation‘. We explore the things in their lives thatreally matter to them (beyond money) and who are the people thatthey want to spend time with, doing those important things.Next, we have a goals conversation. In the ‘goals conversation’ it’simportant to be very specific. For example, you may identify “financialfreedom” as being a key goal. And having named the goal, you thennominate when you want to achieve this goal. And of course, you’llneed to know the amount of money (net of taxes) you want, to liveyour ideal life. forever.You can follow this process for any other big goals that require moneyand planning that you want to achieve.Once there is an understanding of your valuesand your goals, the next step is to figure outwhere you are now, financially.10linkbusiness.com.au1300 763 668The next decision is whether you want to ’go it alone‘ or hire aprofessional adviser. If you have decided that you want to take care ofyour own finances, I hope the above framework has been helpful asyou plan your future. If on the other hand, you decide that you haveother things in your life that you’d rather be doing than managing themoney yourself, you’ll want a good fit between you and the planneryou hire.A good financial planner will not only tell you what you could to do toachieve your goals, they hold you accountable to make sure you do, soyou can live your ideal life.Rod Dunn - Representative of RI Advice Group Pty LtdP: (02) 9369 3200E: od.dunn@ribondi.com.auW: www.ribondi.com.auIf you’d like to discuss how you can achieve your ideal life,contact Rod Dunn today.This article does not consider your personal circumstances and is general advice only. Ithas been prepared without taking into account any of your individual objectives, financialsolutions or needs. Before acting on this information you should consider its appropriateness,having regard to your own objectives, financial situation and needs. You should read therelevant Product Disclosure Statements and seek personal advice from a qualified financialadviser.

I’m often asked by business owners “What can I do to improve theappeal - and therefore value - of my business in the eyes of buyers?”All businesses have their strengths and weaknesses, so naturally theanswer varies, but there are some basic qualities that prospectivebusiness buyers generally like to see.Here are 12 features that are usually present when a business is sold for ahigher than average multiple of profit.8. Proprietary Intellectual Property1. Strong Brand(s)If one has intellectual property, perhaps in the form of patents that slowsdown or locks out the competition, then this is always attractive, as itprotects market share.Brands are generally considered strong if they have a good and improvingreputation and command a price premium over competitive products.9. A Self-Running Operation2. A Good Cross-Section of CustomersBusinesses running independently of owners (unless it is a micro businessof course) are seen to be an attractive, passive income-producing asset.Dependence on any single customer (over 15% share of revenue/profit) isan instant red flag to a buyer. In one example I saw a customer dependencyof over 65%, and the sales price was hammered severely.3. Multiple Supplier PortfolioRelying on a single external supplier for the main products or criticalcomponents, with no viable alternative, will definitely raise concerns. Whathappens if the supplier burns down, or worse, is bought by a competitor?If the buyer needs to find someone to ‘manage’, then this adds an elementof unwanted risk. However, if a CEO has been appointed, he/she needs tohave been in place for 18 months or more for a buyer to attribute any realvalue to them.10. Significant Expansion Options4. Talent Right Across the Team - Supported By Good SystemsExpansion options with minimal or no capex are attractive to buyers – buthow much ‘head room’ is enough? This depends on the industry, but as anexample, a manufacturing facility with an expansion upside of at least 50%would generally be viewed favourably.Buyers get nervous when a business relies on the ‘know how’ of one or twokey staff. What happens if they leave?11. Fast Revenue GrowthA fully documented system of procedures that enables a complex businessto be run by lower skilled, lower cost staff relative to competitors reducesthe risk. It also enables the business to scale more easily.5. High ScalabilityBusinesses that are scaleable or have scalable business units, for examplethose that have developed or have the potential to develop a divisionthat sells online. Think of how attractive a business like iTunes is whencompared to that of your local music store!6. Lots of Repeat BusinessBusinesses based on one-off sales, with little or no repeat business, areunderstandably less desirable. Business of this type that have found waysof expanding recurring revenues and increasing customer loyalty aregenerally more attractive.7. High Gross Margins on Key ProductsSkinny margins mean a small profit can turn into a loss with only a minorchange in the market; conversely, big margins can mean bigger profitswith just a small amount of scaling. The buffer from market fluctuations(on currency or raw materials, for instance) that larger margins provide isattractive to potential buyers.The numbers count for a lot. A business growing faster than theircompetitors is ideal - let’s say greater than 15% faster, as a rough guide.12. Strong Profit GrowthProfit growth will need to be at least in line with revenue growth; given thatbusinesses have fixed overheads, it is reasonable to expect that profits willoutpace revenue growth.These points are a simple view of what makes a very sellable business, butIf you want to know what your business is worth now, and what it could beworth with the implementation of just some of the above features, drop mea line at grahamp@linkcorporate.com.auGraham Peters - Business Broker at LINK SydneyP: 0414 232 248 / 02 9899 1999E: grahamp@linkbusiness.com.auW: linkbusiness.com.auOver the last 25 years Graham has successfully ran hisown businesses in IT, electronics, training, publishing andconstruction. He has successfully patented software andelectronic technologies locally and internationally, thesetechnologies have been successfully licensed and/or sold.linkbusiness.com.au1300 763 66811

Tenant Associations:Should Every Centre Have One?Landlords in the retail property arena have very strong and powerfulAssociations. They have the Shopping Centre Council an offshoot ofProperty Council of Australia. RICS and Australian Property Institute havefar stronger ties with landlords than with tenants although they representmainly Industry Professionals.Landlords have far less to do than Tenant groups. Property is property, ithas a bit of legislation to argue about and rent. They have far more time tolobby. And they do. By comparison the tenant business model is far morecomplex. There are many more aspects to running businesses than a simpleproperty model.Years ago, during 2002-03 tenant associations were strategically placed tobe independent impartial objective advisors in the retail property sector. Nowthey do this with authority and landlords cannot argue this point.Is there a Need for Associations?Associations and various other groups are closely connected with landlordsand are needed because of the way the industry behaves. The reasons: To have a mutual forum to discuss challenges facing the centre, theretail precinct, and businesses. To discuss individually and collectively, the promotion and advertisingof businesses and centres. To identify and discuss the possible over development and retail spacein the area. To discuss leasing policies,

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