E-RATE PRODUCTIVITY CENTER (EPC)
E-RATE PRODUCTIVITY CENTER (EPC)FILING THE FCC FORM 471-APPLICANTSREL 1.2RELEASE 1.2 - JANUARY 2016Last modified February 8, 2016
Filing the FCC Form 471-ApplicantS REL 1.2ContentsFiling FCC Forms 471. 3Before you Begin . 3Purpose of FCC Form 471. 3Who Must File . 3Eligibility of schools . 3Eligibility of libraries . 3Eligibility of consortia and library consortia . 4When to File FCC Form 471 . 4Where?. 4How Many FCC Forms 471 Should You File?. 4Assistance in Completing the FCC Form 471 . 5User Roles and Permissions . 5Filing an FCC Form 471 in EPC . 6Prerequisites . 6Contracts . 6Entity Profile. 6Updating your Entity Profile . 9Manage Contracts . 9Edit or Remove Contracts . 11Add a New Contract . 12Create your FCC Form 471 . 26Basic Information . 26Save and Continue or Discard the Form . 27Exiting the Form and Returning Later . 28Consultant Information . 29Contact Information. 30Holiday/Summer Contact Information . 31Category of Service . 31Entity Information . 32Funding Requests . 36Connectivity Information . 74After Submitting your FCC Form 471 . 97 1997-2016, Universal Service Administrative Company, All Rights Reserved.1
Filing the FCC Form 471-ApplicantS REL 1.2News. 97Search and Export . 97 1997-2016, Universal Service Administrative Company, All Rights Reserved.2
Filing the FCC Form 471-ApplicantS REL 1.2Filing FCC Forms 471Before you BeginBefore you start creating an FCC Form 471 in EPC, you should be familiar with the eligibility rules andfiling procedures.Purpose of FCC Form 471The FCC Form 471 is filed to request discounts on eligible services for eligible schools, libraries, andconsortia of those entities under the Schools and Libraries (E-rate) Program. Starting in Funding Year2015, the FCC Form 471 must be completed online.The FCC Form 471 must reference services that were competitively bid with an FCC Form 470 posted inthe E-rate Productivity Center (EPC) for at least 28 days before the FCC Form 471 is filed, unless you arespecifically exempted by FCC rules from the FCC Form 470 posting requirement. The 28-day waitingperiod begins after the FCC Form 470 is certified in EPC. This 28-day waiting period must occur beforeyou may execute any contracts for contracted services, as applicable; before you select your serviceprovider for tariffed or month-to-month services; and before you submit your certified FCC Form 471. Itis possible that an FCC Form 470 posted in a prior funding year may be used where such a form resultedin a multi-year contract.Who Must FileAll participants are required to file a FCC Form 471 application. Specifically, every entity responsible formaking payments directly to a service provider, the “billed entity,” must file an FCC Form 471application. Even if several billed entities together file a single FCC Form 470, each billed entity must filea separate FCC Form 471. An entity that receives a bill, but does not make payments to the serviceprovider on that bill, is not a billed entity, and therefore should not file an FCC Form 471 application.Eligibility of schoolsFor purposes of the schools and libraries universal service support program, schools must meet thestatutory definition of elementary and secondary schools found in the No Child Left Behind Act of 2001.This definition says that an elementary school is a non-profit institutional day or residential school,including a public elementary charter school that provides elementary education, as determined understate law.Eligibility of librariesLibraries must meet the statutory definition of library or library consortium found in the Library Servicesand Technology Act, and must be eligible for assistance from a state library administrative agency underthat Act. A library includes: “(1) a public library; (2) a public elementary school or secondary schoollibrary; (3) an academic library; (4) a research library, which for the purposes of this definition means alibrary that: (i) makes publicly available library services and materials suitable for scholarly research andnot otherwise available to the public; and (ii) is not an integral part of an institution of higher education;and (5) a private library, but only if the state in which such private library is located determines that thelibrary should be considered a library for purposes of this definition.” A library's eligibility for universalservice funding also depends on its funding as an independent entity. Only libraries whose budgets arecompletely separate from any schools’ (including, but not limited to, elementary and secondary schools,colleges, and universities) shall be eligible to receive discounted services under the universal service 1997-2016, Universal Service Administrative Company, All Rights Reserved.3
Filing the FCC Form 471-ApplicantS REL 1.2support mechanism. For example, an elementary school library would only be eligible to receivediscounted services if its budget were completely separate from the elementary school. If its budgetwere not completely separate from the elementary school, the elementary school library would not beeligible for support independent from the school with which it is associated. Libraries operating as forprofit businesses shall not be eligible for discounts.Eligibility of consortia and library consortiaA consortium is “any local, statewide, regional, or interstate cooperative association of schools and/orlibraries eligible for E-rate Program support that seeks competitive bids for eligible services or fundingfor eligible services on behalf of some or all of its members.”A library consortium is “any local, statewide, regional, or interstate cooperative association of librariesthat provides for the systematic and effective coordination of the resources of school, public, academic,and special libraries and information centers, for improving services to the clientele of such libraries.”When to File FCC Form 471The FCC Form 471 must be filed during a specific application window each year. In general, theapplication filing window opens about six months before the start of the funding year and is open forabout two and a half months. Applicants should check the USAC website (www.usac.org/sl), or contactthe USAC Client Service Bureau (CSB) at 1-888-203-8100 to obtain the filing window dates.The FCC Form 471 must be certified by 11:59 p.m. ET on or before the last day of the FCC Form 471application filing window in order for the request to receive consideration as being filed inside thewindow. It is your responsibility to check the USAC website or contact CSB to obtain the announcementof the filing window dates.NOTE: While the FCC Form 471 can be filed anytime during the application filing window. The filing ofany FCC Form 471 must be done at least 28 days after the FCC Form 470 is posted, if one is required.The FCC Form 470 Receipt Notification Letter (RNL) will identify the earliest date – the AllowableVendor Selection/Contract Date – on which you may choose a service provider and, if applicable,execute a contract, and sign and submit an FCC Form 471. The Allowable Vendor Selection/ContractDate will also be indicated on the FCC Form 470 posted in EPC.All FCC Forms 471 certified by the close of the application filing window are considered as if they hadarrived on the same day, and have priority over those submitted after the closing date of the window.Where?You must complete and submit the FCC Form 471 by filing the form online in the E-rate ProductivityCenter (EPC).How Many FCC Forms 471 Should You File?You may file more than one FCC Form 471 and, in fact, you must file separate applications for CategoryOne (Data Transmission Services and Internet Access, and Voice Services) and Category Two (InternalConnections, Managed Internal Broadband Services, and/or Basic Maintenance of Internal Connections).This separation allows USAC to process applications more quickly. If there are questions about yourapplication, a funding decision on the application may be delayed. 1997-2016, Universal Service Administrative Company, All Rights Reserved.4
Filing the FCC Form 471-ApplicantS REL 1.2Assistance in Completing the FCC Form 471There are several resources to guide you in completing this form. When you enter information in theUSAC EPC portal, helper text is available for many fields.You will be assisted in the process by step-by-step prompts when completing this form online.Applicants are also urged to consult the FCC Form 471 Filing web page of USAC’s Schools and LibrariesProgram website for guidance in completing this form. Assistance is also available by contacting CSB viae-mail using the “Submit a Question” link on the USAC’s Schools and Libraries Program website, or viatoll-free telephone at 1-888-203-8100.You may also contact the CSB using the Contact Us link in the USAC EPC portal, or by phone at 1-888203-8100.User Roles and PermissionsOnly applicants and their consultants can file FCC Form 471. When you are added to the EPC system,you are given certain permissions regarding creating, editing, and certifying FCC Forms. The rights areprovided on a form type basis; that is, you may have certain rights for the FCC Form 470 for yourorganization, but different rights with regards to the FCC Form 471. The following rights applyspecifically to this form: Full Rights: These users can start, edit, and certify these forms.Partial Rights: These users can start and edit these forms; however, they are not able to certifythe form. Once they have completed the entering all of the information in the form, it will beautomatically routed to all of the full rights users in your organization so that the form can becertified.View only Rights: These users cannot start or edit a form, but can view the forms created byother users in the organization.The account administrator for your organization can modify your permissions. 1997-2016, Universal Service Administrative Company, All Rights Reserved.5
Filing the FCC Form 471-ApplicantS REL 1.2Filing an FCC Form 471 in EPCNOTE: If you are a consultant user, you will be able to file for any organizations that have assignedyou permissions to file forms on their behalf. If you are representing multiple organizations, you mayhave been given different permissions by the different organizations.PrerequisitesContractsBefore you begin your application, enter any contracts that you will be associating with Funding RequestNumbers (FRNs) in your entity’s profile.Entity ProfileBefore you file an FCC Form 471, confirm and update the information in your applicant entity’s profile.The data in your entity profile is used to calculate your discounts in the EPC system.1. On your landing page, locate and click on the name of your organization. The organizationdashboard opens. 1997-2016, Universal Service Administrative Company, All Rights Reserved.6
Filing the FCC Form 471-ApplicantS REL 1.2Dashboard2. Review the student population and urban/rural values.3. Select the Discount Rate link from the side menu. The Requested Discount Rate informationdisplays. 1997-2016, Universal Service Administrative Company, All Rights Reserved.7
Filing the FCC Form 471-ApplicantS REL 1.2Discount Rate4. Review the discount rate for your organization and then click the Category Two Budget link.Category Two Budget5. Review your budget status information. Click the Show Allocation Breakdown button to viewdetailed information.Allocation Breakdown 1997-2016, Universal Service Administrative Company, All Rights Reserved.8
Filing the FCC Form 471-ApplicantS REL 1.2Updating your Entity ProfileTo make any changes to your entity profile:1. Click the Manage Organization link from your landing page to access the organization profile.2. Select from the following options if you do not have the Manage Organization function. Click the Contact Us link located on your landing page or Actions tab to Create aCustomer Service Case. Contact the Client Service Bureau (CSB) directly at (888) 203-8100 for assistance.Manage ContractsYou will associate contracts with your FRNs when you create your FCC Form 471. Use the ManageContracts function to upload and edit contracts before you begin your application.Landing Page1. From your landing page, locate your organization from the My Entities section and then click theorganization name link to display the organization dashboard. 1997-2016, Universal Service Administrative Company, All Rights Reserved.9
Filing the FCC Form 471-ApplicantS REL 1.2Organization Dashboard2.Click the drop-down arrow to display additional options.3. Click the Manage Contracts link. The Manage Contracts page displays. 1997-2016, Universal Service Administrative Company, All Rights Reserved.10
Filing the FCC Form 471-ApplicantS REL 1.2Manage ContractsEdit or Remove ContractsYou can edit contracts that are still in the draft form.1. Select the draft and then click the Edit button to open it for editing. 1997-2016, Universal Service Administrative Company, All Rights Reserved.11
Filing the FCC Form 471-ApplicantS REL 1.22. To delete up to five contracts at a time, select them from the list, then click the Delete button.Add a New ContractOn the Manage Contracts page, you can add new contracts to your organization.1. Click Add a New Contract button. 1997-2016, Universal Service Administrative Company, All Rights Reserved.12
Filing the FCC Form 471-ApplicantS REL 1.2Create Contract2. Enter a nickname for the contract.3. Enter the contract number.4. Select from the following options: Click the Cancel button to void the process of adding a new contract. Click Save & Close button to exit and return later.NOTE: If you select Save & Close option to return to your draft contract, select Manage Contractsagain, then locate your contract in your My Contract Draft list. Click the checkbox for the draft, andthen click Edit. Click the Save & Continue button to proceed to the next page. The Create Contractpage displays. See Step 5.5. Select from the following options to create a contract: 1997-2016, Universal Service Administrative Company, All Rights Reserved.13
Filing the FCC Form 471-ApplicantS REL 1.2 Click the No button to indicate that you do not want to upload a copy of yourcontract.oSelect from the following options:a. Click the Back button to return to previous pageb. Click the Cancel button to end the Create Contract processc. Click the Save& Close button to exit and continue the process at a laterdated. Click the Save & Continue button to continue to the next page. TheContract Information displays. 1997-2016, Universal Service Administrative Company, All Rights Reserved.14
Filing the FCC Form 471-ApplicantS REL 1.2NOTE: Continue the process through Confirmation. Click the Yes button to upload a copy of your contract. Click Choose File to browse for the document.o Enter the description for the documento Repeat for any additional documents for this contract.Select from options below:o Click the Back button to return to previous pageo Click the Cancel button to end the Create Contract processo Click the Save & Close button to continue and return at a later date 1997-2016, Universal Service Administrative Company, All Rights Reserved.15
Filing the FCC Form 471-ApplicantS REL 1.2o Click the Save & Continue button when you have completed the documentupload. Selecting this option displays the State Master Contract and AwardSchedule questions.6. Select the State Master Contract and Multiple Award options:Click the Yes or No button to indicate if this is a state master contractClick the Yes or No button to indicate if this contract is based on a multiple awardschedule Click the Save & Close or Save & Continue button. The Save &Continue optiondisplays the applicant’s piggy back options.7. Select the Applicants Piggy Back options: Click the Yes or No button to indicate if other applicants can piggy back off thiscontract.NOTE: Selecting the No option will display the question, “Was this contract originally created byanother applicant?” Click the Yes or No button to indicate if the contract was originally created byanother applicant. 1997-2016, Universal Service Administrative Company, All Rights Reserved.16
Filing the FCC Form 471-ApplicantS REL 1.2Click the Save & Continue button. The Save & Continue option displays theEstablishing FCC Form 470 page.8. Select the Establishing FCC Form 470 options: Click the Yes or No button to indicate if there was an FCC Form 470 posted for theproduct and/or services you are requesting.NOTE: If this contract is for a commercially available business class Internet access service exemptfrom the FCC Form 470 posting requirement you do not need to reference an FCC Form 470. If you indicated Yes, apply the following options: 1997-2016, Universal Service Administrative Company, All Rights Reserved.17
Filing the FCC Form 471-ApplicantS REL 1.2 Enter the number of bids that were received for this contract.Enter the number of the FCC Form 470 or the nickname (full or partial) and thenclick the Search button to locate the FCC form. 1997-2016, Universal Service Administrative Company, All Rights Reserved.18
Filing the FCC Form 471-ApplicantS REL 1.2 Click the check-box next to the requested FCC Form 470 Number.9. Click the Save & Close or Save & Continue button.10. Enter the Service Provider information. 1997-2016, Universal Service Administrative Company, All Rights Reserved.19
Filing the FCC Form 471-ApplicantS REL 1.2 Enter the SPIN or name (full or partial) and then click the Search button. Select the service provider from the list.Click the Save & Close or Save & Continue button. 1997-2016, Universal Service Administrative Company, All Rights Reserved.20
Filing the FCC Form 471-ApplicantS REL 1.211. Select and enter the Contract Dates details: Click the Yes or No button to indicate if this is a multi-year contract. Enter the date that you awarded the contract.NOTE: Do not include any voluntary contract extensions that you have not yet exercised. Click Save & Close or Save & Continue button. 1997-2016, Universal Service Administrative Company, All Rights Reserved.21
Filing the FCC Form 471-ApplicantS REL 1.212. Enter the Contract Extensions details: Click the Yes or No button to indicate if the contract includes voluntary extensions. If you indicated Yes:o Enter the contract expiration date if all extensions are exercisedo Enter the number of extensions left on the contracto Enter the total remaining length of the contract if you exercises all extensions(in months)o Click the Save & Close or Save & Continue button. 1997-2016, Universal Service Administrative Company, All Rights Reserved.22
Filing the FCC Form 471-ApplicantS REL 1.213. Enter the Pricing Confidentiality details: Click the Yes or No button to indicate if a statue, rule or other restriction prohibitspublication of the specific pricing for this contract. If you indicated Yes:o Click the drop-down arrow to display the type of restriction and then choose therequested valve 1997-2016, Universal Service Administrative Company, All Rights Reserved.23
Filing the FCC Form 471-ApplicantS REL 1.2ooProvide the citation to the rule, statue, contract paragraph or other relevantinformation that contains the restrictionUpload a copy of the document that includes the restriction.NOTE: You must upload a copy of the document that contains the cited restriction. Click the Save & Close or Save & Continue button. The Save & Continue option willdisplay the Create Contract: Confirmation page. 1997-2016, Universal Service Administrative Company, All Rights Reserved.24
Filing the FCC Form 471-ApplicantS REL 1.214. Review the contract details: Click the Complete button, if the content is correct. Selecting the Complete buttonwill return you to the organization dashboard, as shown in Step 1. Click the Back button to return to the previous screen, if you need to make changes. 1997-2016, Universal Service Administrative Company, All Rights Reserved.25
Filing the FCC Form 471-ApplicantS REL 1.2Create your FCC Form 4711. Log in to the system if necessary.2. On the Landing page, select the FCC Form 471 link.Basic InformationWhen you begin the FCC Form 471, the basic information about your Billed Entity, including your BilledEntity Number (BEN), BEN name, and address, will be automatically populated from your profile. If anyof the information is displayed incorrect, contact your account administrator to update theorganization’s profile. Once the information has been updated, it will automatically update in the formas well.NOTE: Errors messages will display when the information entered does not agree with the specificfield. The system will not allow you to continue until the error has been corrected. If you are unableto resolve, contact your account administrator for assistance.For assistance with updating the organization’s profile, see the Managing Organizations EPC User Guide.Step-by-step video tutorials about how to prepare to file the FCC Form 471 by updating profileinformation are available in the Online Learning Library. 1997-2016, Universal Service Administrative Company, All Rights Reserved.26
Filing the FCC Form 471-ApplicantS REL 1.21. Enter an application nickname of your own choosing to facilitate communication with us aboutthis particular FCC Form 471. The nickname can be very simple; for example, if you are filing twoFCC Forms 471, you might label them “Category One” and “Category Two.” Choose identifiersthat suit your own record keeping needs.2. Optional: Click on the Question MarkApplication Name format.icon to display additional information about theNOTE: The Question Markicon will display throughout the application process. Simply, click on itto display addition information about a specific field.Save and Continue or Discard the FormAt the bottom of each screen, there are options to Discard Form or Continue & Save. These options willallow you to discard your work or save and continue working on the form. An additional option to SaveChanges is available from the menu. 1997-2016, Universal Service Administrative Company, All Rights Reserved.27
Filing the FCC Form 471-ApplicantS REL 1.2 If you select Save & Continue you will proceed to the next page to continue enteringinformation for the FCC Form 471.If you select Discard Form, the entire form will be discarded. Once you confirm that youwant to discard the form, it will no longer be available in our system.If you select the Save Changes link from the menu, the application will display a “Formsaved successfully” message. You will remain on the current page until you select anotheroption.Exiting the Form and Returning LaterIf, after completing part of the form, you want to save your work and return to it later: Click the Save Changes link or Save & Continue button and then log out of EPC.Click the Task tab to locate the in-process form when you return to EPC. 1997-2016, Universal Service Administrative Company, All Rights Reserved.28
Filing the FCC Form 471-ApplicantS REL 1.2When you click on the task, your form will open to display the last screen prior to you saving and exiting.Consultant InformationIf you indicated in your profile that you are using a consultant, the consultant information willautomatically display. 1997-2016, Universal Service Administrative Company, All Rights Reserved.29
Filing the FCC Form 471-ApplicantS REL 1.2NOTE: If you are using a consultant to assist you, the consultant must appear on this form. If theconsultant is not listed, contact your account administrator to update your profile so that theconsultant can be included on this form.Contact InformationYou must respond to the contact information question.3. Select Yes or No to indicate if you are the main contact person for this FCC Form 471. If the Yes button is selected the screen will populate with existing profile information.If the No button is selected the screen displays an option to enter the main contact person’sname or email. You must enter the main contact person before continuing.NOTE: If you select the Save & Continue button an error message will display when information is notentered into a required (*) field or incorrectly entered. The system will not allow you to continue untilthe information is corrected. 1997-2016, Universal Service Administrative Company, All Rights Reserved.30
Filing the FCC Form 471-ApplicantS REL 1.2Holiday/Summer Contact InformationProvide an alternate telephone number, address, or an alternate contact name that we may use duringthe holiday/vacation/summer periods, if applicable.4. Click the Save & Continue button. The Category of Services screen displays.Category of ServiceSelect the category of service for this application. If you need help determining the correct category ofservice, you can review the Eligible Services List for the requested year. 1997-2016, Universal Service Administrative Company, All Rights Reserved.31
Filing the FCC Form 471-ApplicantS REL 1.25. Click the Category1 or Category 2 button.NOTE: After you click the Category button, it will turn green to indicate your selection.6. Select Save & Continue. You can also choose the Back button to return to the previous screen,or Discard Form button.Entity InformationThis section of the form populates and displays information based on information in your applicant entity'sprofile 1997-2016, Universal Service Administrative Company, All Rights Reserved.32
Filing the FCC Form 471-ApplicantS REL 1.27. Select the Save & Continue button. The Related Entity(ies) Information displays.8. View Related Entity Information.NOTE: If any of the non-editable information is incorrect, or you wish to change the information, seeStep 9.9. Optional: Update your profile first by going to your e
the E-rate Productivity Center (EPC) for at least 28 days before the FCC Form 471 is filed, unless you are specifically exempted by FCC rules from the FCC Form 470 posting requirement. The 28-day waiting period begins after the FCC Form 470 is certi
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