PHILADELPHIA HOUSING AUTHORITY ACT 130 REPORT FOR

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PHILADELPHIA HOUSING AUTHORITY ACT 130 REPORT FOR FY2017Kelvin A. JeremiahPresident and Chief Executive Officer12 S. 23rd Street, Philadelphia, PA 19103(215) 684-4174 F (215) 684-4163

EXECUTIVE SUMMARYOn July 5, 2012, then-Governor Tom Corbett signed Senate Bill 1174 into law as Act 130 of 2012 (Act 130), which amendedthe Pennsylvania Housing Authorities Law (Act 265 of 1937). The Act went into effect on September 3, 2012.The key provisions of Act 130 impacting the Philadelphia Housing Authority (PHA) included restructuring PHA’s Board ofCommissioners, including the appointment process and terms; establishing at-will employment for both the CEO and staffreporting to the CEO; and requiring that PHA annually prepare a written report regarding its operations, administration,management, finances, legal affairs, housing production and development, and other related activities.This Fiscal Year (FY) 2017 Act 130 Annual Report reflects the Authority’s operations, administration, management, finances,legal affairs, housing production and development and other relevant activities, as required by law, for the period of April1, 2016 through March 31, 2017 (or report publication, applicable.)As a designated Moving to Work (MTW) agency, PHA has substantial budget flexibility and regulatory relief, theuse of which reflects careful consideration of the immediate and long-term needs of the agency. This report includes acopy of the approved Strategic Directions Plan, which details measures of success and a series of strategic initiativesand/or projects to be accomplished by 2019.This report reflects PHA’s continuing commitment to inform its stakeholders, partners, residents and staff about themission, goals, and work the agency seeks to accomplish.1

TABLE OF CONTENTSEXECUTIVE SUMMARY.1SECTION I – THE AGENCY AND MISSION.3BACKGROUND.3MISSION AND VISION.3ORGANIZATIONAL STRUCTURE.4EXECUTIVE TEAM PROFILES.4BOARD OF COMMISSIONERS PROFILES.7PHA ORGANIZATIONAL STRUCTURE.10SECTION II - STRATEGIC DIRECTIONS PLAN.11PRIORITY 1 - PRESERVE AND EXPAND THE SUPPLY OF AFFORDABLE HOUSING AVAILABLE TO PHILADELPHIA’SRESIDENTS WITH LOW-INCOMES.11PRIORITY 2 - ACHIEVE EXCELLENCE IN THE PROVISION OF MANAGEMENT AND MAINTENANCE SERVICES TOPHA RESIDENTS.13PRIORITY 3 - CREATE SAFE COMMUNITIES IN COLLABORATION WITH NEIGHBORHOOD RESIDENTS AND LAWENFORCEMENT AGENCIES.14PRIORITY 4 - ENHANCE RESIDENT WELL-BEING AND INDEPENDENCE THROUGH PARTNERSHIPS FOR EMPLOYMENT,JOB TRAINING, EDUCATION, HEALTH, AND OTHER EVIDENCE-BASED SUPPORTIVE SERVICES.15PRIORITY 5 - IMPROVE ACCESS TO QUALITY HOUSING CHOICES AND OPPORTUNITY NEIGHBORHOODS THROUGHTHE HOUSING CHOICE VOUCHER PROGRAM.18PRIORITY 6 - INCORPORATE ENERGY CONSERVATION MEASURES AND SUSTAINABLE PRACTICES THROUGHOUTPHA OPERATIONS.18PRIORITY 7 - IMPROVE CUSTOMER SERVICE, STREAMLINE OPERATIONS, AND CREATE A BUSINESS MODEL THATIS DATA-DRIVEN AND HIGH PERFORMING.20PRIORITY 8 - CONDUCT PHA BUSINESS IN AN OPEN AND TRANSPARENT MANNER THAT PROMOTES ACCOUNTABILITYAND ACCESS, ENSURES DIVERSITY, AND ADHERES TO THE HIGHEST ETHICAL STANDARDS.21PRIORITY 9 - STRENGTHEN EXISTING RELATIONSHIPS AND FORGE NEW PUBLIC, PRIVATE AND PHILANTHROPICPARTNERSHIPS TO SUPPORT PHA’S STRATEGIC GOALS.22PRIORITY 10 - MAKE PHA AN EMPLOYER OF CHOICE WITH AN ACCOUNTABLE, DIVERSE, TRAINED, ANDPRODUCTIVE WORKFORCE.22PRIORITY 11 - ENSURE THAT PHA IS A GOOD NEIGHBOR AND RELIABLE COMMUNITY PARTNER.22PRIORITY 12 - ENCOURAGE INNOVATION AND PROMOTE PHA’S FINANCIAL HEALTH THROUGH ONGOINGPARTICIPATION IN THE MOVING TO WORK PROGRAM.23SECTION III- MOVING TO WORK PLAN AND REPORT.24SECTION IV- FINANCIAL SUMMARY.28SECTION V – OFFICE OF GENERAL COUNSEL.29SECTION VI – OTHER RELEVANT ACTIVITIES.30HONORS AND AWARDS.30CONCLUSION.30APPENDICES.312

SECTION 1 - THE AGENCY AND ITS MISSIONBACKGROUND OF PHAPHA is the largest provider of affordable housing in the City of Philadelphia and the fourth largest housing authority inthe United States. Established in 1937, PHA currently owns and supports over 14,000 public and affordable housingunits available to low to moderate-income families, seniors and people with disabilities within the City of Philadelphia.Nearly 33,000 households, with more than 75,000 family members, live in apartments owned or supported by PHA.These affordable units and/or homes are located throughout the City in the form of conventional and scattered sitepublic housing developments, Low Income Housing Tax Credit (LIHTC) developments, and privately-owned propertiessupported by Housing Choice Vouchers.PHA provides rental subsidies under the Housing Choice Voucher (HCV) Program for nearly 19,000 low-income householdswho live in privately-owned housing and includes MTW tenant based vouchers as well as vouchers authorized by HUDfor special purposes such as the Veterans Affairs Supportive Housing Program (VASH),Family Unification Program (FUP),Single Room Occupancy (SRO), Moderate Rehabilitation (MOD) and Mainstream programs. In addition to servingveterans and their families, PHA’s other major focus is on serving those who are homeless. Significant portions of projectbased units subsidized by PHA are owned by local non-profit agencies that also provide supportive services for residents.PHA serves many of the lowest-income citizens of Philadelphia: average household income is 16,681 for public housinghouseholds and 14,459 for HCV-assisted households. Only 28% of PHA households report any income at all. Of PHA’sentire resident population, 26% are disabled and 41% are seniors. In addition, PHA houses over 30,000 children underthe age of 18 in its public housing and HCV programs – about 40% of its overall population.MISSION AND VISIONPHA’s mission is to open doors to affordable housing, economic opportunity and safe, sustainable communities tobenefit Philadelphia residents with low incomes. To accomplish this mission, on December 18, 2014, by Board ResolutionNo. 11754, PHA adopted a five-year Strategic Directions Plan that focuses on the twelve (12) strategic priorities, listedbelow. Taken together, these priorities provide the framework for PHA’s major initiatives and resource allocation decisionsover the period from 2015 through 2019:1. Improve, preserve and expand the supply of affordable housing available to Philadelphia’s residents with low incomes;2. Achieve excellence in the provision of management and maintenance services to PHA residents;3. Create safe communities in collaboration with neighborhood residents and law enforcement agencies;4. Enhance resident well-being and independence through partnerships for employment, job training, education,health, and other evidence-based supportive services;5. Improve access to quality housing choices and opportunity neighborhoods through the Housing ChoiceVoucher Program;6. Incorporate energy conservation measures and sustainable practices throughout PHA operations;7. Improve customer service, streamline operations, and create a business model that is data-driven and high-performing;8. Conduct PHA business in an open and transparent manner that promotes accountability and access, ensuresdiversity, and adheres to the highest ethical standards;9. Strengthen existing relationships and forge new public, private, and philanthropic partnerships to support PHA’sstrategic goals;10. Make PHA an employer of choice with an accountable, diverse, trained, and productive workforce;11. Ensure that PHA is a good neighbor and reliable community partner; and12. Encourage innovation and promote PHA’s financial health through ongoing participation in the Moving to Work Program.3

ORGANIZATIONAL STRUCTUREPHA was created in 1937, and is organized under the laws of the Commonwealth of Pennsylvania to develop, acquire,lease, and operate affordable housing programs for low and moderate-income residents of the City of Philadelphia. PHAis the largest landlord in the City of Philadelphia and Pennsylvania.A 9-member Board of Commissioners governs PHA and convenes at least eleven monthly public meetings per year toaddress PHA business. PHA’s President & CEO reports to the Board, and has full responsibility for the leadership andmanagement of all PHA operations.PHA employs more than 1,100 full-time employees and is considered an industry leader in property development,acquisitions, and management of modern affordable housing. Over 90% of PHA’s Annual Operating and Capital budgetof over 370 million comes from the U.S. Department of Housing and Urban Development (HUD). The majority ofthis budget has been used to transform communities throughout Philadelphia through PHA’s Moving to Work (MTW)designation. This has resulted in the rehabilitation and revitalization of neighborhoods, the implementation of energyefficiency and green technologies, and support for resident economic self-sufficiency.As an MTW program participant, PHA is 1 of 39 agencies with flexibility to develop and implement local housing policiesand waive statutory limitations.Executive Team ProfilesKelvin A. Jeremiah, President & Chief Executive OfficerMr. Jeremiah was named President & CEO of PHA on March 14, 2013 after serving as the HUD-appointed AdministrativeReceiver and the Interim Executive Director since June 2012. He oversees PHA’s day-to-day operations. During histenure, PHA successfully completed a Recovery Plan to address deficiencies in operations and governance, whichresulted in the agency returning to local control in April 2013.Mr. Jeremiah, an affordable housing veteran, originally came to PHA as the agency’s first-ever Director of Audit andCompliance in August 2011, after serving as Inspector General for the New York City Housing Authority, the nation’slargest housing authority with a portfolio of 178,000 units housing, over 450,000 residents, a Housing Choice VoucherProgram with nearly 100,000 participating families, and an operating budget of over 3.5 billion. As PHA’s Directorof Audit and Compliance, Mr. Jeremiah developed and implemented policies and procedures that ended a culture ofsplurge and rooted out waste, fraud, abuse, and mismanagement.Some of his major initiatives as President & CEO include relaunching an improved Pre-Apprenticeship Training Programfor residents and expanding the PHA Police Department for the first time in over a decade to address safety and securityissues. Under his leadership, PHA is increasing the number of affordable housing units in Philadelphia by collaboratingwith public and private organizations to develop 6,000 affordable housing units over five years. Additionally, he has alsosignificantly increased the use of Housing Choice Vouchers by adding over 4,000 new units.Mr. Jeremiah received a Bachelor’s degree in History/Business Administration from Pace University, a Master of Artsin American Social History from Rutgers University, and a Master of Public Administration from American InternationalCollege, after emigrating from Grenada to the United States as a teenager. Mr. Jeremiah is a Certified Public PurchasingOfficial, a Certified Public Housing Management Specialist, a member of the Association of Inspectors General, amember of the Mayor’s Office of Community Empowerment and Opportunity Oversight Board and a member of theNational Leased Housing Association Board.Wendi Barish, Acting Executive Vice-President of Human Resources & Deputy General CounselWendi Barish is currently serving as Acting Executive Vice President of Human Resources and Deputy General Counselin the Office of General Counsel at the Philadelphia Housing Authority (PHA).As PHA’s Acting Executive Vice President of Human Resources (HR), she is responsible for employment practicesand decisions that impact PHA’s employees and business operations, including recruitment and retention, training,performance and management, compensation and benefits, retirement planning, labor and employee relations,and employment and compliance. As Deputy General Counsel, her main functions are in the area of litigation andrisk management.Ms. Barish is a Philadelphia native. Prior to joining PHA as the Deputy General Counsel of Labor and Employment in2015, she was a partner at Weber Gallagher where she served as the Vice Chair of the Employment Law Departmentand co-chair of the Civil Rights Department. She has also served as an arbitrator and mediator for both the federal andstate courts.4

Ms. Barish volunteers at the Career Wardrobe and the Settlement School of Music. Career Wardrobe provides womentransitioning back to the workforce with clothing and career counseling. The Settlement School of Music providesscholarships for people with low income households to study music.Ms. Barish graduated from Brandeis University in Waltham, Massachusetts, and the Maurice A. Deane School of Lawat Hofstra University in Hempstead, New York.Dr. Branville J. Bard, Chief of Police & Director of Public Safety - Office of Public SafetyDr. Bard was named PHA’s Chief of Police in February 2015. He oversees the PHA Police Department (PHAPD) anddirects the agency’s public safety efforts. Dr. Bard spent 21 years with the Philadelphia Police Department, where herose to the rank of Inspector. He most recently served as the Commanding Office of the Forensic Science Unit. Priorto heading that department’s elite crime scene unit, he served as the Captain of the 22nd District in North Philadelphia,the largest police district in terms of personnel.Dr. Bard holds a doctorate in public administration from Valdosta State University in Georgia, as well as a Master ofScience (M.S.) in Public Safety Management from Saint Joseph’s University and several other degrees and publicsafety-related certificates.Annie Cheng, Chief of Staff - Executive OfficeMs. Cheng has been with PHA for over 10 years, starting out as a technical aide for the Housing Choice VoucherProgram before serving as a Business Analyst for the Information Systems Management Department.Ms. Cheng was also Senior Management Specialist of the Strategic Planning Office. In that role, she led the departmentin tracking and ensuring completion of the PHA Recovery Plan, the development and submission of Moving to WorkPlans and Reports to HUD, and the development of the Management Action Plan, which will streamline the agency’sbusiness operations and maximize resources.Currently, Ms. Cheng serves as Chief of Staff and is responsible for managing the office, activities, and key priorities ofthe agency’s President & CEO. She also acts as the President & CEO’s representative and primary liaison to externaland internal constituents.Ms. Cheng received a B.S. in Management Information Systems from Drexel University.Celeste C. Fields, Senior Executive Vice President / Chief Administrative & Financial OfficerMs. Fields has worked at the Authority since 2000 and is currently serving as the Senior Executive Vice President / ChiefAdministrative & Financial Officer, where she is responsible for providing strategic direction, leadership, coordinationand oversight for all administrative programs and activities of the agency which include Financial Management andBudget, Information Systems Management, Supply Chain Management, Human Resources, Leased Housing andAsset Management.Ms. Fields develops, oversees and implements the agency’s 400 million budget and implements comprehensivestrategies to promote the long-term financial strength and stability of the agency. She currently serves as President forPhillySeeds Inc., serves as the Vice President of the Philadelphia Asset & Property Management Corporation (PAPMC),both subsidiaries of PHA, and is currently a member of the Pension Board for PHA.Ms. Fields holds a Bachelor of Science Degree in Business Administration/Accounting from Drexel University.Gregory Hampson, Executive Vice President - Construction and Capital Projects DepartmentMr. Hampson has 25 years of experience in real estate development, construction, facilities operations, management,and project financing. He recently rejoined PHA after serving as the Deputy Director of Conventional and ScatteredSite Operations for the Housing Authority of Baltimore City. Mr. Hampson has a B.S. in Electrical Engineering fromTemple University and is in the process of obtaining his Master’s Certificate as a Project Management Professionalfrom George Washington University.Faisal G. Hassan, Executive Vice President & Chief Information Technology Officer - Information SystemsManagement DepartmentMr. Hassan has 26 years of experience in computer technology, 22 of which have been at PHA at various levels.He started out as a system developer and advanced to his current position. During his tenure at PHA, the agencyhas developed and implemented: local and wide area networks; the PeopleSoft human resource, payroll and time &labor systems, as well as financials; supply chain, E-procurement; PeopleSoft CRM, which includes customer casemanagement and work order/field services; a public housing application system that is used to manage housing5

applicants, customers, houses/units and occupancy; an Interactive Voice Response system across the organization,e-procurement and electronic invoices; and online reports that provide current financial and operation informationfor management.Mr. Hassan has a Master of Science degree in Software Design from Temple University and a Bachelor of Sciencedegree in Computer Science from Rowan University. He also has an Associate Certificate of Project Management fromGeorge Washington University.Dinesh Indala, Executive Vice President - Public Housing Operations DepartmentMr. Indala currently supervises all property management and maintenance activities for PHA. He oversees 800employees who handle public housing operations. He is ultimately responsible for the maintenance and upkeepof PHA’s entire public housing portfolio, including all emergency and routine maintenance issues for nearly 15,000PHA-related units throughout Philadelphia, as well as the rehabilitation of vacated units.Mr. Indala earned a B.S. in Mechanical Engineering from DEI University in Agra, India and an M.S. in IndustrialEngineering/Quality & Reliability from Rutgers University. He is also Lean/6 Sigma certified by Villanova University.Michael Johns, Executive Vice President - Planning & Design DepartmentAs PHA’s Executive Vice President of Planning & Design, Mr. Johns oversees PHA’s Planning and Design Initiatives. Alicensed architect and Philadelphia native, Mr. Johns also temporarily served as PHA’s Acting Chief Operating Officer.Prior to that, he was General Manager of Community Development and Design for more than a decade, a role in whichhe was responsible for the master planning and designs of over 1 billion in new and renovated housing. He served asa commissioner on the old city Zoning Code Commission, where he helped rewrite and modernize the code. In 2013,Mr. Johns was appointed by Mayor Michael Nutter to the City’s first Civic Design Review Committee, which will advisethe City Planning Commission as it reviews development proposals.Mr. Johns is a graduate of Temple University and is a LEED-accredited professional.Janea Jordon, Executive Vice President - Office of Audit and ComplianceAs the Executive Vice President of the Office of Audit and Compliance, Ms. Jordon oversees PHA’s internal audits,investigations, and compliance-related activities. The department is tasked with helping to identify and reduce risks;ensuring that policies, procedures, laws and regulations are followed throughout PHA; and safeguarding the efficientand effective use of resources. She also serves as the primary point of contact in all external audits and reviews.Ms. Jordon has worked at PHA since 2005. She previously served as the head of PHA’s Quality Assurance Departmentand then the Deputy Director of Audit and Compliance.Ms. Jordon is a graduate of Spelman College and the Georgia Institute of Technology.William Myles, Vice President - Community Operations and Resident Development DepartmentMr. Myles leads PHA’s Community Operations and Resident Development (CORD) Department. CORD’s mission is tooffer programs to residents that will provide them opportunities to achieve self-sufficiency. The department focuseson education, job training, job placement, job retention, and financial planning. Mr. Myles oversees youth programs,senior programs, community outreach, case management, community partner training programs, and PHA’s revampedPre-Apprenticeship Program.Mr. Myles comes to PHA from the Meridian Housing Authority in Meridian, MS, where he served in a number ofpositions, including Family Self-Sufficiency Coordinator and Hearing Officer, before being promoted to Director ofCommunity and Supportive Services.Mr. Myles is a graduate of the University of Southern Mississippi and holds an MBA from the University of Phoenix.Laurence M. Redican, Esquire - General CounselLaurence M. Redican is currently the General Counsel for the Philadelphia Housing Authority (PHA). In 2011, Mr.Redican joined PHA as the Deputy General Counsel for Transactions, Regulatory, and Administrative Matters. Since2016, Mr. Redican has also served as the Secretary for the PHA Board, performing “other duties as required,” and wasrecently selected to serve on the PHA’s Pension Board.6

Immediately prior to working at PHA, Mr. Redican was the Deputy General Counsel of the New York City HousingAuthority (NYCHA), where he began working in April 2000 and had held other positions in that agency’s legal departmentrelated to real estate and contractual matters.Mr. Redican received his B.A. in History from the State University of New York at Binghamton and his J.D. from theSt. John’s University School of Law. He is married, the harried father of two energetic daughters, and the owner of adynamic dog who believes in group exercise, and lots of it. In the few hours when not actively engaged in PHA legalmatters, he enjoys coaching his daughters’ lacrosse team.Nichole Tillman, Executive Vice President - Communications DepartmentWith over 15 years of public relations experience, as PHA’s Agency Spokesperson and Executive Vice Presidentof Communications, Ms. Tillman oversees all public relations and communications efforts for PHA employees andresidents, stakeholders, and the media. Ms. Tillman was also instrumental in managing crisis communications duringPHA’s highly publicized leadership transition period.Ms. Tillman began her career as a book publicist in New York City, after which she became the first in-house publicistfor USA WEEKEND Magazine, the second largest magazine in the country at the time. In another first, while servingas the Vice President of Publicity for the World Famous Harlem Globetrotters, she implemented over 200 publicitycampaigns throughout the U.S. and abroad and secured multiple first-time national media appearances, as well astraditional and trade media coverage.She has also created and directed partnerships with several media powerhouses including, Viacom, Disney, Paramount,and countless media outlets, broadcast shows, and production companies.Ms. Tillman is a graduate of Norfolk State University, serves as a member of the PHA Pension Board, and is BoardVice-Chair of Cindy’s Legacy.Dave Walsh, Executive Vice President - Supply Chain and Facilities Management DepartmentMr. Walsh has worked at PHA since 2008. Currently, he oversees PHA’s procurement, contracts, contract administration,fleet, warehouse, and facilities management operations. For over a decade before coming to PHA, worked at ComputerExpressions, a Philadelphia manufacturer of computer accessories, where he was Senior Vice President of Purchasingand Operations, heading manufacturing, fulfillment, and IT at the company. He also worked at Cardinal Health inSwedesboro, NJ, an 8.1 billion a year distributor of pharmaceuticals, where he was the Logistics Manager and wasLean/6 Sigma Project Sponsor certified.Mr. Walsh began his career as an Officer with the U.S. Army (92A, Commander) spending 6 years specializing inmaintenance, supply, and purchasing and contracting.Mr. Walsh has a B.A. in Fine Arts and Russian from Kutztown University and is an instrument rated pilot.BOARD OF COMMISSIONERS PROFILESChair Lynette M. Brown-Sow is the Vice President of Marketing and Government Relations at the Community Collegeof Philadelphia. In 1980, she founded L.M. Brown Management Group, a certified minority/female-owned consultingfirm that provides professional services to corporations, non-profits, and governmental entities. As an entrepreneur,Ms. Brown-Sow helped to create Health Pass, one of the nation’s first health insurance organizations, in the mid-1980s.In 2008, Mayor Michael Nutter appointed her to the Philadelphia Zoning Board of Adjustment, which she chaired from2010-2013. In 1991, then-Mayor Edward Rendell appointed Ms. Brown-Sow to the position of Deputy Mayor ofAdministration to manage appointees to all boards, commissions, and non-civil service positions.Vice-Chair Herbert Wetzel is the Executive Director of Housing and Community Development for the Philadelphia CityCouncil. He is also a founding member of the board of directors and former executive director of the Greater GermantownHousing Development Corporation. Mr. Wetzel has a long history of community development activities and during thepast 20 years he established a small business in the Germantown section of Philadelphia to create neighborhood-basedeconomic development and also served as Director, Deputy Executive Director and, upon appointment by former MayorJohn Street, Executive Director of the Philadelphia Redevelopment Authority.Leslie D. Callahan, PhD serves as Pastor of St. Paul’s Baptist Church in North Philadelphia. She received her Bachelor ofArts in Religion from Harvard/Radcliffe, her Master of Divinity from Union Theological Seminary in the City of New Yorkand her PhD in Religion from Princeton University. Her research interests include religious history in the United States,particularly independent African American Christianity and Pentecostal studies.7

Rev. Bonnie

12 S. 23rd Street, Philadelphia, PA 19103 (215) 684-4174 F (215) 684-4163 Kelvin A. Jeremiah President and Chief Executive Officer PHILADELPHIA HOUSING AUTHORITY ACT 130 REPORT FOR FY2017

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