Product Guide - Ingram Micro
Product Guide2016Find the perfect fit for your work style.ii
Living a connected life.In today’s always-connected world, Plantronics gives youthe tools to fine-tune your work/life balance to your favor.The smart technology powering our newest headsets enablesyou to fully commit to any moment—whether you’re in theoffice, behind the wheel, or at the gym.iii
ContentsSUPPORTED DEVICE KEYPlantronics has identified three major types of work styles: office, mobile,and customer service. Select your working style and see what productswork best for you. Get more out of your headset experience by exploringour latest software solutions.OFFICE2MOBILE10CUSTOMER SERVICE16SOFTWARE24PC/Computer/SoftphoneDesk PhoneSmartphone/Mobile PhoneTabletFor more information, and to view our full suite of products and solutions, visit: plantronics.com1
OfficeWork is rarely the zen-like, quiet place we want it to be.Noise and distractions are everywhere, from outside trafficto nearby conversations.Plantronics technology can selectively block distractionsand be customized to keep you productive, efficient, andhappily in the zone.2
NewCharging CaseVoyager Focus UCIntegrated Docking StandVoyager 5200 UCIntegrated Docking StandVOYAGER FOCUS UCVOYAGER 5200 SERIES Active noise cancelling (ANC) helps block sounds in loud environments Three precisely tuned microphones and enhanced noise cancelling,optimize voice and minimize background noise Dynamic Mute Alert feature alerts when you talk while muted Smart sensors answer a call when the headset is put on, andautomatically mutes when the headset is taken off High-fidelity stereo sound creates a more immersive experience OpenMic button allows you to hear your surroundings when needed Connects to PC via BT600 USB Bluetooth adapter and includesdesktop stand Four adaptive microphones and proprietary digital signal processing(DSP) reduce background noise Six layers of WindSmart technology ensure voice sounds clear Smart sensors answer a call when the headset is put on Dynamic Mute Alert feature alerts when you talk while muted Announces caller name with voice answer/ignore option UC version connects to PC via BT600 USB Bluetooth adapter andincludes portable charging case with integrated docking stand3
COLOR OPTIONSBlackGrey (non-UC version only)White (non-UC version only)4Voyager Edge UCCharging CaseVoyager Legend CSVOYAGER EDGE UCVOYAGER LEGEND CS Charging case provides up to 10 hours of additional powerSmart sensors answer a call when the headset is put onAnnounces caller name with voice answer/ignore optionUC version connects to PC via USB Bluetooth adapterManage desk phone call up to 33 feet from headset baseManage mobile calls anywhere via Bluetooth technologySmart sensors answer a call when the headset is put onThree mics with enhanced digital signal processing (DSP) for optimalnoise cancellation
Savi 740Savi 740/745Savi 730Savi 710Savi 720Savi 440Savi 440/445Savi 430Savi 410Savi 420SAVI 700 SERIESSAVI 400 SERIES Manage PC, desk phone, and mobile calls up to 350 feet from your desk Lightest DECT headset on the market offers unlimited talk time withhot-swappable battery* One-touch call answer/end/flash, volume /-, and mute Conference in up to three additional headsets and participants cancontinue through multiple calls Keep calls and information safe and secure with the latest DECTsecurity certification Manage PC voice communications with up to 300 feet of wireless range Lightest DECT headset on the market offers unlimited talk time withhot-swappable battery* One-touch call answer/end/flash, volume /-, and mute from theheadset for simple PC call management Keep calls and information safe and secure with the latest DECTsecurity certification*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745and available as an accessory for Savi 740*Savi 440/445 only, unlimited talk time kit with hot-swappable battery is included with Savi 745and available as an accessory for Savi 7405
CS540CS540CS530CS510CS520Calisto 610CS500 SERIESCALISTO 600 SERIES Wireless connectivity to PC, smartphone, and tablet, so you can takeyour conversation anywhere* Bi-directional microphones activate in the direction of speaker’s voiceto cancel background noise* Plug-and-play USB connection transforms PC or Mac into widebandaudio speakerphone Improves meeting productivity by reducing echo, cut-outs, andbackground noise Compact and portable for on-the-go use with included carrying caseDECT wireless headset system for desk phone communicationOne-touch call answer/end, volume /-, and muteConference in up to three additional headsets for enhanced collaborationKeep calls and information private with the latest DECT securitycertification*Calisto 620 only6Calisto 620
NewEncorePro 525 USBEncorePro 725 USBBlackwire 725Carrying CaseENCOREPRO 500/700 USB SERIESBLACKWIRE 725 Simple, intuitive inline controls to answer/end, mute, and controlvolume Super-lightweight, robust design, and soft, audio-optimized earcushions provide all-day comfort Unique, adjustable boom ensures precise positioning and enablesoptimal noise cancellation SoundGuard and SoundGuard DIGITAL provide hearing protectionagainst audio spikes for listening comfort Active noise cancelling (ANC) helps block out sounds in noisyenvironments Smart sensors answer a call when the headset is put on High-fidelity stereo performance Simple USB connectivity to PC Dynamic EQ feature automatically adjusts audio for voice andmultimedia use Includes carrying case for use on-the-go7
Blackwire 7108Blackwire 720Carrying CaseBlackwire 510Blackwire 520Carrying CaseBLACKWIRE 710/720BLACKWIRE 500 SERIES Simple USB connectivity to PC; Bluetooth connectivity to mobilephone or tablet Smart sensors route and auto-answer calls Detachable cable to take mobile calls throughout the office Dynamic EQ feature automatically adjusts audio for voice andmultimedia use Includes durable carrying case for use on-the-go Smart sensors answer a call when the headset is put on Intuitive inline controls to answer/end calls, control volume, and mute Dynamic EQ feature automatically adjusts audio for voice andmultimedia use Includes carrying case for use on-the-go
Blackwire 435Carrying CaseBlackwire 310Blackwire 320Blackwire 315Blackwire 325Carrying Case (Blackwire 315/325 only)BLACKWIRE 435BLACKWIRE 300 SERIES Dual USB/3.5 mm* connectivity for PC, mobile phone, or tablet Intuitive inline controls to answer/end calls, control volume,and mute Lightweight metal headband offers durability and a customizable,comfortable fit Leatherette ear cushions fold flat for easy portability with includedcarrying case*Convertible headset provides mono or stereo wearing optionsIntuitive inline controls to answer/end calls, control volume, and muteNoise-cancelling microphone filters out background noiseIncludes durable carrying case for use on-the-go*Blackwire 315/325 only9
MobileWith a Plantronics headset, a morning commute can becomethe most productive time of the day, offices can be anywhere,and private conversations can happen in the most publicplaces. When you need to take a break, Plantronics also hasyou covered, whether you need to work out, or just chill out.10
NewCharging CaseCOLOR OPTIONSBlackGrey (non-UC version only)Voyager 5200 UCWhite (non-UC version only)Integrated Docking StandVoyager Edge UCVOYAGER 5200 SERIESVOYAGER EDGE UC Four adaptive microphones and proprietary digital signal processing(DSP) reduce background noise Six layers of WindSmart technology ensure voice sounds clear Smart sensors answer a call when the headset is put on Dynamic Mute Alert feature alerts when you talk while muted Announces caller name with voice answer/ignore option UC version connects to PC via BT600 USB Bluetooth adapter andincludes portable charging case with integrated docking stand Charging CaseCharging case provides up to 10 hours of additional powerSmart sensors answer a call when the headset is put onAnnounces caller name with voice answer/ignore optionUC version connects to PC via USB Bluetooth adapter11
Voyager Legend CS12Blackwire 710Blackwire 720Carrying CaseVOYAGER LEGEND CSBLACKWIRE 710/720 Simple USB connectivity to PC; Bluetooth connectivity to mobilephone or tablet Smart sensors answer a call when the headset is put on or pausemobile device media playback by taking it off Detachable cable to take mobile calls throughout the office Dynamic EQ feature automatically adjusts audio for voice andmultimedia use Includes durable carrying case for use on-the-goManage desk phone calls up to 33 feet from headset baseManage mobile calls anywhere via Bluetooth technologySmart sensors answer a call when the headset is put onThree mics with enhanced digital signal processing (DSP)for optimal noise cancellation
Blackwire 315Blackwire 325Carrying CaseCalisto 610Calisto 620BLACKWIRE 315/325CALISTO 600 SERIES Dual USB/3.5 mm connectivity for PC, mobile phone, or tablet Lightweight metal headband offers durability and a customizable,comfortable fit Leatherette ear cushions fold flat for easy portability with includedcarrying case Intuitive inline controls for call answer/end, mute, and volume /- Wireless connectivity to PC, smartphone, and tablet, so youcan take your conversation anywhere* Bi-directional microphones activate in the direction of speaker’svoice to cancel background noise* Plug-and-play USB connection transforms PC or Mac intowideband audio speakerphone Improves meeting productivity by reducing echo, cut-outs,and background noise Compact and portable for on-the-go use with included carrying case*Calisto 620 only13
NewCOLOR OPTIONSCOLOR OPTIONSCopper/GreyCobalt/BlackWhite/TanBackBeat GO 3Black/EspressoOptional Charging CaseBACKBEAT GO 3BACKBEAT SENSE Vivid, high-resolution soundStable, comfortable eartipsSweatproof nano-coating by P2iInline controls for music and callsCharged case provides up to 13 extra hours of listeningTravel SleeveUp to 18 hours wireless use per chargeSmart sensors automatically play/pause musicLightweight, memory-foam comfortIncludes travel sleeve and 3.5 mm cable for PC and airplane mode cables(3.5 mm)14BackBeat SENSE
COLOR OPTIONSBlueGreenBackBeat PRO BlackTravel Sleeve and CablesBackBeat FITBACKBEAT PRO BACKBEAT FIT Stream music wirelessly from computers, smartphones, and tablets.On-demand active noise cancelling (ANC)Up to 24 hours of continuous wireless streamingHigh-fidelity USB Bluetooth adapter and travel sleeveArmband*Flexible design for stable, comfortable fitSweat and waterproof** coating by P2i (IP57 rating) for an active lifestyleUp to eight hours of listening per chargeReversible neoprene armband stores smartphone and headphones*Phone not included**Waterproof in fresh water up to one meter (3.28 feet) for 30 minutes. However, Bluetooth does nottransmit under water.15
Customer ServiceCustomer service centers are no longer just places to solveproblems; they’re proving grounds for your brand. Every callbuilds a relationship, and every conversation upholds a reputation.Thanks to all day comfort and superior noise-cancelling technologyour products provide, every customer service representative’s voiceis the clear, natural, human side of your brand shining through.16
NewNewEncorePro 710 DigitalEncorePro 720 DigitalEncorePro 510 DigitalEncorePro 520 DigitalENCOREPRO 700 DIGITAL SERIESENCOREPRO 500 DIGITAL SERIES Reports digital serial number to Plantronics Hub and PlantronicsManager Pro software subscription service to streamline inventorymanagement Conveniently situated boom stays clear of user’s peripheral vision Premium nylon composite materials provide an ultra-lightweight design Quick Disconnect feature provides walkaway convenience SoundGuard provides hearing protection Reports digital serial number to Plantronics Hub and PlantronicsManager Pro software subscription service to streamline inventorymanagement Super-lightweight, robust design and soft, audio-optimized earcushions provide all-day comfort Flexible noise-cancelling boom with visual positioning guides Quick Disconnect feature provides walkaway convenience SoundGuard provides hearing protectionEncorePro 700 Digital Series requires DA90 USB audio processor to connect to PCEncorePro 500 Digital Series requires DA90 USB audio processor to connect to PC17
NewNewEncorePro 715 USB18EncorePro 725 USBEncorePro 515 USBEncorePro 525 USBENCOREPRO 700 USB SERIESENCOREPRO 500 USB SERIES Simple, intuitive inline controls to answer/end, mute, and controlvolume Premium nylon composite materials provide an ultra-lightweight design Stereo wideband audio delivers richer, clearer conversations SoundGuard and SoundGuard DIGITAL provide hearing protectionagainst audio spikes for listening comfort Simple, intuitive inline controls to answer/end, mute, and controlvolume Flexible noise-cancelling boom with visual positioning guides ensuresprecise positioning Stereo wideband audio delivers richer, clearer conversations SoundGuard and SoundGuard DIGITAL provide hearing protectionagainst audio spikes for listening comfort
EncorePro 710EncorePro 720EncorePro 540ENCOREPRO 700 SERIESENCOREPRO 540 Adjustable fit enhances all-day wearing comfort Unique, extendable boom ensures precise positioning and enablesoptimal noise cancellation Wideband audio with SoundGuard provides hearing protection Designed for the rigors of call-intensive environments, minimizingoperational disruptions and costly downtime *Requires additional audio processor or cable to connect to PC or desk phone*Requires additional audio processor or cable to connect to PC or desk phoneIncludes three comfortable and lightweight wearing styles in oneUnique C-clip design for easy change of styleFlexible boom for optimal positioning and noise cancellingHigh-quality wideband audio support with SoundGuard hearing protection19
EncorePro 53020EncorePro 510EncorePro 520ENCOREPRO 530ENCOREPRO 510/520 Super lightweight, robust design Flexible boom for optimal boom positioning and noise cancelling High-quality wideband audio support with SoundGuard hearing protection Aircraft-grade aluminum joints and unibody boom construction formaximum robustness Adjustable fit for all day comfort Bendable boom with visual and tactile positioning enables precisemicrophone positioning Custom noise cancelling microphone Wideband audio with SoundGuard provides hearing protection*Requires additional audio processor or cable to connect to PC or desk phone*Requires additional audio processor or cable to connect to PC or desk phone
Savi 740Savi 740/745Savi 730Savi 710Savi 720CS540SAVI 700 SERIESCS500 SERIES Manage PC, desk phone, and mobile calls up to 350 feet from your desk Lightest DECT headset on the market offers unlimited talk time withhot-swappable battery* One-touch call answer/end/flash, volume /-, and mute Conference in up to three additional headsets and participants cancontinue through multiple calls Keep calls and information safe and secure with the latest DECTsecurity certification CS540CS530CS510CS520DECT wireless headset system for desk phone communicationOne-touch call answer/end, volume /-, and muteConference in up to three additional headsets for enhanced collaborationKeep calls and information private with the latest DECT securitycertification*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745and available as an accessory for Savi 74021
DA70DA80DA90Vista M22DA SERIES USB AUDIO PROCESSORVISTA AUDIO PROCESSORS Delivers clear, accurate audio, and SoundGuard Plus hearingprotection, and eliminate high level sudden noisesfor customer service centers and offices VistaPlus AP15 is ideal for noisy environments that require thehighest audio accuracy Vista M22 improves call quality in standard environments andoptimizes wideband VoIP performanceEasy, at-your-fingertips call controlsSuperior noise and echo cancellationAdvanced automatic gain control with transmit noise suppressionAcoustic exposure algorithms helps you meet OSHA and Noiseat Work regulations Compatibility to remotely monitor, manage and maintain audio devicesusing Plantronics Manager Pro software subscription service Quick Disconnect feature provides walkaway convenience22VistaPlus AP15
A10A10 DIRECT CONNECT CABLE Connects any Plantronics Quick Disconnect-equipped headsetto a headset-ready desk phone Extremely clear sound quality and superior reliability23
Software and ServicesAt Plantronics, we have always provided unparalleledcommunication solutions. Now we provide information totake those solutions farther with our cloud-based softwaredesigned to help IT departments better manage theirPlantronics products, while delivering valuable insights.We are still all about communication. We just want tohelp you get more out of them.24
PLANTRONICS MANAGER PROPLANTRONICS MANAGER Generate inventory and usage reports for audio devices Easily schedule and deploy device firmware upgrades Adjust setting configurations and lock in regulatorycompliance settings Conveniently troubleshoot and diagnose user issues froma remote location Deploy device firmware upgrades Enable or disable device settings according to company policyor for regulatory compliance Monitor Plantronics device settings and firmware updates25
26PLANTRONICS HUB (DESKTOP)PLANTRONICS HUB (MOBILE) Enable device-level call control with call answer/end, mute, andvolume adjust Access intuitive user features such as visible mute status, batterystatus, and mute control Customize device settings Use Find MyHeadset to locate your misplaced headsetCustomize device settingsManage smart sensor optionsExplore headset features
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1969First words from themoon are spoken througha Plantronics headset1961Pacific Plantronicsis incorporated1983Sally Ride uses aPlantronics headsetin space1963FAA selects Plantronicsas its sole headset provider1972Plamex(Plantronics Mexico)opens in Tijuana281983The new StarSetSupra becomesthe call centerindustry standard1995FreeHand, an ultralightweight in-the-earheadset, is introduced2000DigitallyenhancedUSB headsetsfor PC andMac computersare introduced2003CS50 bringswireless freedomto the office2010The Savi Office wirelessheadset systemunifies PC and deskphone communications
2012Plantronics launchesa developer communityto focus on deliveringintelligent, context-awaredata into applications2011Contextual intelligenceis introduced withVoyager PRO UC2011Plantronics celebrates50 years of innovation2013PLT Labsis launchedat the WearableTech Expo2014Voyager EdgeBluetooth headsetand charge casedeliver powerfulperformance andstylish design2014The EncoreProfamily bringsinnovative designand intelligenceto customerservice centers2015Voyager Focus UCFocus on the conversation,not background noise, withnoise-cancelling, immersivestereo sound in a lightweightwireless design2016Voyager 5200 SeriesOur most advanced andadaptive 4-mic noisecancelling featuringWindSmart technology,plus a new charging casethat doubles as a desktopdocking station2015Blackwire 725The Blackwire 725 USB headset offersactive noise-cancelling (ANC) technology,high-fidelity stereo performance, andall-day comfort29
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Plantronics Global Customer CareOne global team, one unified service experienceOur customers depend on our headsets day in and day out.We know that. That’s why when there’s a problem with ourproducts or a question about how to use them, we have toolsand resources to support you 24/7.Because we hire and train all our customer service associates,you can expect consistent and personalized service anywherearound the globe, with local language support from one ofseven customer service centers. We’ll work with you on yourterms and your schedule to resolve issues and get you backto full productivity.Visit our Technical Assistance Center online:plantronics.com/support1-888-752-6876 2016 Plantronics, Inc. Plantronics, BackBeat, Blackwire, Calisto, EncorePro, Find MyHeadset, Savi, SoundGuard, SupraPlus, Vista, Voyager, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc., registered in the USand other countries, and BT600, CS500, DA70, DA80, DA90, M22, Dynamic Mute Alert, OpenMic, Plantronics Hub, Plantronics, Manager, Plantronics Manager Pro, PLT Labs, Quick Disconnect are trademarks of Plantronics, Inc.The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. DECT is a trademark of ETSI registered in France and other countries. All other trademarks are the property oftheir respective owners. 9.16 533531
345 Encinal Street Santa CruzCA 95060 United StatesTo learn more, please visit us at:plantronics.com
*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740 SAVI 400 SERIES Manage PC voice communications with up to 300 feet of wireless range Lightest DECT headset on the mark
Ingram Micro Training is a standalone business unit within Ingram Micro and has dedicated training teams in North and South America, Europe, Australia, Asia and MEA. Ingram Micro Training MEA covers all of the Middle East and Africa from Turkey to South Africa, and from Pakistan to Morocco, or a total of more than 75 countries.
from decades of proven relationships, set Ingram Micro apart and ahead. Discover how Ingram Micro can help you realize the promise of technology. More at www.ingrammicro.com. 5 Platinum Equity Dan Whelan (310) 282-9202 dwhelan@platinumequity.com MEDIA CONTACTS Ingram Micro Damon Wright (714) 382-5013 damon.wright@ingrammicro.com
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published an autobiography, Unfaithful Music & Disappearing Ink. Refusing to be tethered to any genre, Costello has collaborated with legends including Paul McCartney, Burt Bacharach, Allen Toussaint and Tony Bennett. In an exclusive to Ingram Micro ONE, Elvis -time classic songs– and gets up close and personal in an Ingram Micro backstage chat.
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Ingram Micro Services, LLC These registrations are dependent on Ingram Micro Services, LLC maintaining their scope of registration to ISO/IEC 27001:2013. Registered by: SAI Global Certification Services Pty Ltd (ACN 108 716 669) 680 George Street Sydney NSW 2000 Australia with SAI Global
Proprietary information of Ingram Micro Inc. —Do not distribute or duplicate without Ingram Micro's express written permission. 17 Training Suite CERTIFICATION TRAINING 1. Cyber Security First Responder 2. CompTIA N 3. CompTIA S 4. CASP 5. CISSP COMPLIANCE 1. PCI DSS and Payment Card Security 2. ISO 27001 FOUNDATIONAL TRAINING 1 .
Ingram Micro has signed training partnerships with several global vendors such as SUSE, Red Hat, Nuix, Aruba and Kaspersky Lab over the last few months. As part of these collaborations, Ingram Micro's training center in Dubai will offer instructor-led training modules designed to help organizations transform to digital businesses. Channel
