TOP 10 AWARDS 2013 3PL EXCELLENCE S - Inbound Logistics
EXCELREADERS’ CHOICETOP103PL EXCELLENCEAWARDS 2013Slogistics managers a chance to praise the providers who make aupply chain challenges can weaken a business’difference for their businesses. Supply chain professionals fromfoundation, clogging product flow, wearing away atcompanies including consumer packaged goods manufacturers,customer satisfaction, and draining profits.food companies, automakers, and retailers – both brick-and-mortarWhether companies need a minor supplyand e-commerce – weighed in, casting 9,276 ballots in this year’schain touch-up or a major overhaul, enlisting asurvey.knowledgeable third-party logistics (3PL) providerRepresenting global leaders such as PepsiCo, Target, Chrysler,can help them make the most of their resources.AT&T, Boeing, Amazon.com, Del Monte Foods, MillerCoors, andSmart logistics managers know the traits of a great 3PL:Walgreen’s, they spend millions annually on logistics services. (SeeThey’re available and accommodating when you need them.About the Survey Respondents and Vote of Thanks on the following“When no one else can cover a load, BNSF Logistics can,” says L.L.,pages for more background on thistransportation agent.year’s voters.)They’re reliable in times ofWhether they’re schedulingtrouble. “Transplace deliversand tHe WInneRs aRedeliveries, buying transportationexcellent customer service,services, or setting corporate supplydedication, and commitment,”chainstrategy, our readers havereports inbound scheduler L.M.C.H. RobinsonPenskestrong feelings about the logistics“They take ownership and can makeand transportation providers thata bad situation right.”help build their business. (See BuiltThey have the experience andRyderKencoto Last, next page, for a selection ofdedication to deliver results. “J.B.voter comments.)Hunt’s personnel have superiorTransplaceEcho GlobalFor many readers,industry knowledge and drive tocommunication is a top priority.meet customer requirements,” says“With Unyson Logistics, it’s plainM.G., traffic manager.Menlo (TIE)Unysonand simple: you can get someone onThey’re flexible and agile. “UPSUPS SCS (TIE)the phone, and get answers,” notesadapts processes and systems toS.D., merchandise coordinator.allow us to be a more competitiveBNSF Logistics (TIE)J.B. HuntLandstar (TIE)Other readers give high marksorganization,” reports V.B.,for reliability. “With C.H. Robinson,inventory control director.we know we’ll get on-time deliveriesAnd sometimes they simply makein perfect condition,” explains E.R.,everything work better. “Penske’straffic coordinator.staff is second to none; every detail is handled professionally and to“When Echo makes a promise, they go out of their way to keep it,”the customer’s satisfaction,” states R.W., senior business analyst.says B.M., customer sales.By managing transportation and logistics functions, 3PLs allowOverwhelmingly, voters cite outstanding customer service as thecompanies to focus on their core competencies, driving efficiencyprovider quality that wins them over. In fact, although 63 percentand supporting more profitable operations. That’s a plan anyof respondents list cutting transport costs among their greatestbusiness can get behind, and a partnership worth building strong –challenges, 64 percent rank service as more important than costand celebrating.when it comes to their 3PL partners.Our 2013 Readers’ Choice Top 10 3PL Excellence Awards give12345678910July 2013 Inbound Logistics 123
LENCEREADERS’ CHOICETOP10“Ryder is quick to react, cares about itscustomers, and works hard to implementstrategies and solutions to more effectivelymanage its customers’ freight supply chainneeds,” says J.D., supply chain manager.“Menlo meets or exceeds our customerservice expectations at almost everyopportunity,” says M.T., materialsmovement and distribution manager. “Theyare fast to respond, and follow through toensure we are satisfied with their services.”When 3PL/shipper relationships are thatstrong, businesses can feel confident thatsomeone has their back. “Kenco wants whatis best for our company, and always tries toachieve it,” states J.R., logistics coordinator.On the following pages, we featureshippers’ most esteemed partners – the 3PLsthat help them get organized, streamlineoperations, and build the best supply chainpossible.3Pls to WatCHAlthough they did not receiveenough votes to place on this year’sTop 10 list, these 3PLs made astrong showing in our reader poll: Access LogisticsAPL LogisticsCoyote LogisticsExel/DHLGeodis WilsonExpeditors InternationalSaddle Creek Logistics ServicesSEKOTQLUnishippers3PL EXCELLENCEAWARDS 2013aBout tHe suRvey ResPondentsfunCtIonseRvICes ReadeRs BuyCorporate Management36%Air Freight ServicesSupply Chain/Purchasing/Supply Management18%Motor Freight Services (TL/LTL)74%Transportation/Traffic Management13%Ocean, Ocean Intermodal37%Logistics/Distribution22%Rail, Rail Intermodal44%Operations11%Small Package Delivery, Expedited,Express64%3PL, Contract Logistics66%49%IndustRyManufacturer42%Supply Chain sportation Equipment19%17%Warehousing & DC Services61%Materials Handling Systems,Equipment, Forklifts37%Packaging/Labeling Systems13%Services or GovernmenttRansPoRt/logIstICs sPendMore than 50 Million25% 10- 49 Million41% 1- 10 Million22%Less than 1 Million12%BuIlt to lastInternational Shipping, FreightForwardingFleet Operations, DedicatedContract CarriersSite, Port, or Facility Selection45%29%31%a saMPlIng of ReadeR CoMMents“Kenco has never let our company down as a 3PL service provider. I trust theirknowledge and dedication, and know that every load they book for us will be handled– C.P., materials managerwith professionalism and on-time delivery.”“Menlo Worldwide Logistics works well with us to bring seamless logistics operations– S.R., director, logistics operationsto our company.”“Penske Logistics meets and/or exceeds all of my expectations.” – A.R., product distribution“Landstar’s mixed use of assets and third-party solutions is second to none.” – J.B., agent“J.B. Hunt offers more than 20 years of experience, technology, and a partnership– J.S., business development executivementality.”“Echo Global is willing to jump through hoops to get things done for my company.The best part is, they usually don’t have to bend over backward, but they will. A lowrate quote is nice, but it pales in comparison to good service.” – E.T., supply chain manager“C.H. Robinson just gets it right all the time.”124 Inbound Logistics July 201350%– M.H., general manager
Amazon.com American Pop Corn Company Beall’s Inc. Belk Bergstrom Inc. Big Lots Inc. Bimbo Bakeries USA Bissell Homecare Bunzl Distribution Cardinal Health Cargill Canon America Case New Holland Castle Brands Inc Castrol Mexico S.A de C.V Caterpillar Inc. Celanese Corporation CenturionMedical Products Chiquita Cisco Systems Clorox Coca Cola Company Colgate Palmolive ConAgra Foods Cox Communications Cummins PowerGeneration CVS Caremark Del Monte Foods Denny’s DeVry Inc. Diamond Foods Diebold Dixie Pulp and Paper Inc. Dole Food Company Domino Sugar Dr Pepper Snapple Group Duke Energy Eaton Corporation Electrolux Eenergizer Holdings Exxonmobil Fairchild Industries Inc. FANUC America FleenorPaper Co Flexsteel Pipeline Technologies Florida Power & Light Florida Silica Sand Florida Times-Union FMC Foam-Tex Solutions Ford Motor Company Frito-Lay Fromm Family Foods GAP GE Routing Center General Aluminum General Chemical/KMG General Dynamics Satcom Technologies GeneralDynamics-OTS General Mills General Motors General Rubber Inc General Wholesale Co. Genesys Corp. Georgia Pacific GlaxoSmithKline ConsumerHealthcare Global Furniture USA Goodyear Tire & Rubber Company Goya Foods Granard Pharmaceuticals Graybar Electric Green Mountain Coffee Groupon Grupo Essex de Mexico Haier America Hal Aluminum Mexico Halliburton Hallmark Inc Harbor Freight Tools Haribo of America Inc. HerbalifeInternational Heritage Foods LLC Hewlett Packard HexaPrint, S.A. de C.V. Hillshire Brands Hitachi Automotive Systems Americas Inc Hitachi Cable Homewood Suites by Hilton Honda Transmission Hood Container Corporation Huhtamaki Hunter Fan Co. Husqvarna Ideal Fastener Corporation IFCOSystems, NA Ikano (Thailand) Ltd. IKEA Wholesale Inc. Imperial Tobacco Canada Ltd. Inter Parfums USA LLC Interlake Mecalux Interstate Batteries IrwinNaturals Johnsonville Sausage Key Energy Keystone Foods Kidde Fire Fighting Kimberly Clark de Mexico de C.V. Kimberly-Clark Corporation KirloskarPneumatics Company Limited Kleen Maid Inc. KMG Electronic Chemicals Kohler Co. Komatsu ( CMO ) Kraco Enterprises Kraft Foods Group KraftFoods-Planters Peanuts Krasdale Foods La Habra Bakery (Kroger) Land O’Lakes Land Transportation Laudadio Polymers Inc. La-z-Boy Co. Lear Corp. Liebherr Mining Equipment Co. Lockheed Martin Lonestar Cookouts Lowes Lumber Liquidators American Eagle Outfitters Mannington Mills Inc. MapleLeaf Frozen Bakery Mark Anthony Brands Marquis Yachts LLC Marriott Marshall Retail Group Massimo Zanetti Beverage USA Mayco Tool LLC MayoClinic Mazda Motor de Mexico McDonalds Mead Johnson Medtronic Menard USA Mennen Medical Corp. MetLife Metso Paper USA Inc. MettlerWestern Forest Products Millcraft PaperPackaging LLC Mi-Jack Products MillarMillerCoors Milo’s Tea Company, Inc. Company Miller & Smith Foods Inc. Manufacturing, Inc. Nabisco NAPA Milwaukee Belt-Tech Co., Inc. MulchRaisin Co. National Tissue Company Nashua National Food Group NationalPetcare Company Nestle Waters of NorthNestle Prepared Foods Nestle PurinaNew Dutch Water New York Air Brake LLCAmerica Nestor/Merrick Materials Inc. Newell Rubbermaid NextGen Healthcare Niagara Bottling LLC Nichols Pistachio Nike Inc. Nissan North America NittaNielsen Bainbridge Nike India Pvt Ltd. Automotive Noark Electrics (Shanghai) Co.,Gelatin Canada Inc Nitto DenkoResources Inc. Nokian Tyres Inc. NorstarLtd. Nobland Vietnam NobleChem North Brook Farms Inc. NorthropInternational North American AviationOcean Spray Cranberries Office Depot Inc.Grumman Novotech Nuotaka Intl. Inc. Office Max Ogura Industrial Corp. Ohio Metal Working Products Co. Orbis Oregon Seed Services Oro Agri Inc. RPM–Beverage Oregon Induction Corp. PA Liquor Control Board Pacific ChoiceOwens Corning Oxylane Group–DecathlonParker Hannifin Corporation PathwayBrands Palmetto Vermiculite Co. Inc Industries Pelton Shepherd Industries Polymers Patterson Mold & Tool/PaceInc. Pennsylvania Liquor Control Board Penflex Corporation Penguin Brands,of America Pepboys Pepsico PepsiCoPennTech Machinery Corporation PentelLifestyle Philips Electronics Pine ValleyInternational Pfizer Philips ConsumerPlayground Equipment Polar Parts Co Foods Piramal Glass Ltd PlaytimeWho votes for the Top 10 3PL ExcellencePolyplastics Port of Houston Authority Poly-America Polymer Technologies Awardwinners?InboundLogisticsreaders Procter and Gamble Professional GoundPremier Label Water Co Premier Nutritiondo, and they represent a range of industriesInc. Publishers Clearing House PublixCovers Inc. Progressive Fastening Systems, Pyramid Pet Products QSC AudioSuper Markets, Inc Pyramid Manufacturingand company sizes—from leading corporaQuantum Corporation Ralph Lauren Products, LLC Quality Aggregates Inc tions to SMBs. This year, 9,276 of you tookLLC Rayovac Red Diamond Inc. RedRange Kleen Rayonier Performance Fibers,the time to cast your ballots and share yourCompany AnchorTech RestorationWeir Athletic Supplies Red Wing ShoeRhein Manufacturing Rhin-O-Tuff PowerHardware Reynolds Consumer Products praise for the third-party logistics providersInc. Robert Rothschild Farm, LLC Trowels Riceland Foods Rich Industries,that support your supply chain, logistics, Rochester Midland Corporation RocketRobison Tire Co., Inc. Roche DiagnosticsRocky Mountain Cookware, Inc. Rodale IncFarms Herbs Inc. RockTenn Company and transportation operations, help you Russell Stover Candies Sabre Alloys Safety-Kleen San Diego Gas & Electric match supply to demand, and keep yourSantech Industries LLC Scan-Am Lighting Sanofi Santa Barbara Pistachio Company companygloballycompetitive.ThankstoallMiracle-Gro Sealed Air Service Master Schaeffler Mexico S de RL de CV ScottsShanghai Waigaoqiao International LogisticsShanghai Dingyi Machinery Co.,Ltd. who voted.Material Co.,Ltd Shanta Denims Limited Co.,Ltd Shanghai Yucheng ChildrenSharp Auto Parts Shekoy Chemicals US,Sharo Microelectronics of the Americas Shenzhen LEDMY Co.Ltd ShenzhenInc. Shell Oil US Shenzhen HBO LimitedShining Ocean Shin-Etsu Silicones of America Shopko Stores Operating Co. LLC ShoppersChoice.com Shure Manufacturing ShurTech Brands SierraCoating Technologies Sigma-Aldrich Life Science SI-LOG Soleil International S.R.L. Simmons Bedding Sintex Minerals & Services Inc. Sipcam Agro USA, Inc. Smart & Final Stores, LLC SmithCo Manufacturing Inc. Smiths Medical Solectria Renewables Solvay Specialty Polymers–Ajedium Films SouthwesternEnergy Space Age Products Spangler Candy Company SPEA America Spectrum Brands Inc Spee-Dee Packaging Machinery, Inc SPF Corp of America Spokane Seed Co Staples Starbucks Coffee Company State Farm Steelcase Stifel Nicolaus Suerte Tequila Summit Plastic Company Summo SteelCorporation Sun Chemical Sundur Powder Coatings Sunflower Veg. Oil, Inc. Sunny Delight Beverages Sunsetter Products Supervalu Inc Suzano Pulp andPaper Swarovski Lighting Sweet Bee Farm, Inc. Synaflex Rubber Prodcuts Co., Inc. Sysco Guest Supply Tampa Brass and Aluminum Target TastyToppings Taylor Farms Taylor Made Glass & Systems Ltd Techemet SA De CV Techtronics North America TEK Seating Ltd. Tenneco Tetra Pak SA TevaFoods inc The Belden Brick Company The Boeing Company The Colonial Press Inc The Container Store The Estee Lauder Companies Inc. The HainCelestial Group The Healthy Beverage Company The Hershey Company The Home Depot The Liddell Corporation The Miami Herald The Morning StarCompany The Roanoke Times Thermal Engineering Intl. Thermo Fisher Scientific Things to Remember Thomas Jefferson National Accelerator Facility Thorn Hill Vineyards Thunderbolt Marine Inc. Thybar Corporation ThyssenKrupp Presta Danville Toledo Molding & Die, Inc. Toray Resin Company ToshibaInternational Corp Toyo Ink America Toyota Tsusho Asia Pacific Tropicana Products, Inc True Manufacturing Turtle Wax Inc Uelner Precision Tools and Dies ULI (North & East China) Co. Ltd. Ultimation Industries LLC Ultraform Industries Unilever United Alloy Inc. United Noodles United Plastics Machinery LLC United States Marine Corps United Stationers Supply Inc United Supermarkets United Technologies Aerospace Systems Univar USA Inc UniversalCorporation Limited US Army Corps of Engineers US Army Reserves US Gypsum USA Chemical USAF USPS Valeant Pharmaceuticals Valley FineFoods Vermont Castings Group Verso Paper Corp VF Corporation Vintage Plastics LLC Vinylex Vista Shoes Vitreomex USA Inc. VMI Nutrition VoithHydro Inc Walgreen Company Walmart Walter Meier Manufacturing Inc. Warsaw Chemical Co., Inc. Waste Management Recycle America WausauChemical Corp. WD-40 Company Wegmans Food Markets Weyerhaeuser Whirlpool Corporation Whole Foods Markets Wilson Mfg Wings Food Products Winnebago Industries, Inc. Wisconsin Flowgate Wisteria Textiles Ltd. WM Recycle America WM Wrigley Jr. Company Wooster Motor Ways, Inc. World Vision Xerox Corporation XS Energy LLC Xylem Water Solutions Sanitaire Yara North America, Inc. YETI Coolers Yoplait–General Mills Yost Brands, Inc. Zebco Brands Zep, Inc. Zinetti Food Products Ltd ZumwaltVOTEOFThANKSJuly 2013 Inbound Logistics 125
3PL EXCEREADERS’ CHOICETOP 10 3PL EXCELLENCE AWARDS 20131C.H. RobinsonWhy They Won: One secret toC.H. Robinson’s success isaccessibility. The Eden Prairie,Minn.-based 3PL’s network of morethan 275 offices across the world allows the company tohave a local presence with a global reach. “Building localcustomer and contract carrier relationships has been animportant part of our success, and our worldwide networkof offices supports our core strategy of serving customerslocally, nationally, and globally,” says John Wiehoff, CEOand Chairman of the Board at C.H. Robinson.That customer service focus is not lost on IL readers. Onesums up the C.H. Robinson experience this way: “Theyhandle our business as if we were their only customer.”Customer Matt McInerney, executive vice president atproduce industry association Western Growers, agrees.“C.H. Robinson’s account managers have strong customerservice and problem-solving skills that make them trustedand invaluable consultants for our members,” he says.2RyderWhy They Won: Combining greatexecution with specializedexpertise and Lean guidingprinciples sets Ryder apart. TheMiami-based 3PL “runs a tight ship, meets all requirements,and is a top-quality company,” says one reader.Continually adapting and pursuing improvements is ahallmark of the business. “Our people specialize to achievedeep understanding of the industries we serve, and Ryderhas successfully deployed new services and capabilities tosupport its clients in CPG, retail, high-tech, and automotive,”says John Williford, President, Global Supply ChainSolutions, Ryder System Inc.Client Roster:CiscoFresh & EasyMilo’s TeaPepsiCoProcter & GambleDomino’s Pizza BendixToyotaBacardiPilot Pen MexicoCVS CaremarkCase Study: Igloo BooksFounded in 2003, Igloo Books – which designs anddistributes books to customers in 50 countries – achieveddouble-digit growth in three years, creating new supplychain challenges. Managing large numbers of carrierrelationships became unsustainable.As Igloo Books’ sole freight forwarder, C.H. Robinsonconsolidated all of the company’s purchase orders fromAsia to the United Kingdom. That fundamental processchange met the company’s growth needs while providinggreater efficiency and a lower price per copy. Igloo Booksalso obtained market intelligence and analysis that helped itforecast more effectively and kept costs under control.During this collaboration, Igloo Books has increased itsbusiness by 20 percent year-over-year. While C.H. Robinsoncoordinates the logistics, Igloo Books focuses on sales andcompany growth.Case Study: BendixVehicle products manufacturer Bendix had been facedwith rapid growth, increasing supply chain complexity, andrising transportation and distribution costs. The companyneeded to increase efficiency and visibility, and wringexcess costs from its supply chain.Bendix partnered with Ryder to implement a suite oflogistics services that streamlined transportation anddistribution activities, consolidated inbound and outbounddomestic and international shipments, added crossdockingcapabilities, and optimized packaging.As a result, Bendix reduced its overall supply chain costsby 12 million over three years. It also reduced labor costsby 15 percent and increased throughput by 180 percent inits Sparks, Nev., warehouse, where Ryder implemented adistribution management solution in 2010.126 Inbound Logistics July 2013
ELLENCE34TransplaceWhy They Won: Looking outfor customers’ interests anddeveloping industry expertiseplay a major role in Transplace’sservice strategy – and it shows.TIE“Transplace brings deep experience and understandingof the packaging and manufacturing industry, along withcomprehensive logistics technology, to help our organizationincrease service levels and on-time deliveries,” sayscustomer Mark P. Roy, executive vice president, PaperboardGroup, PaperWorks Industries Inc.“They help us be the best we can be,” says anothersatisfied Transplace customer.The Frisco, Texas-based 3PL works hard to earn thatpraise. “Our customers, like most businesses, need to savemoney while also improving service to their customers,”says Transplace CEO Thomas K. Sanderson. “We helpthem pursue both goals. Our supply chain network designservices, combined with superior execution and technology,enable our customers to achieve excellence.”Why They Won: IL readers valuethe San Francisco-based 3PL’s“industry leadership in advanced supply chain management”and “high operational efficiency.”The 3PL applies Lean principles to drive efficiencies,continuous improvement, and ongoing cost reduction. “Wefocus on optimizing the flow of products through the supplychain,” says Robert Bianco, President, Menlo WorldwideLogistics. “We listen to customers, refine and adapt ourservices, then use our neutral platform to enable strategiccollaboration and a solution that fitsthe customer’s needs.”That strategy works for customerDavid Swanson, general manager ofGeistlich Pharma North America. “Menlo is anoutstanding 3PL partner and a best-in-classorganization through its people, systems, andcapabilities,” he says.Client Roster:Client Roster:Ainsworth PetNutritionAnna’s LinensBaker HughesMenlo WorldwideLogisticsColgate-Palmolive DaltileDel MonteDiamond FoodsHuhtamakiSunny DelightU.S. GypsumCase Study: DaltileTransplace and tile companyDaltile – along with appliancemanufacturer Whirlpool, plasticproduct maker Convermex, andladder manufacturer and distributorWerner Ladders – made thechallenging concept of supply chaincollaboration a reality by executinga plan that impacted capacityutilization, sustainability, and cost.Through the collaborative process,Transplace and Daltile leveragedvisibility and experience in moving goods across the U.S.Mexico border, while applying innovative freight costingmodels to evaluate logistics costs. The project ultimatelynetted the shipping partners a 20- to 30-percent costreduction and a lower carbon footprint. BobcatBPCaterpillarCisco SystemsGeneral MotorsHPNew EraNikePKC GroupCase Study: PKC GroupPKC Group specializes in electrical systems for thecommercial vehicle industry. Its supply chain challengesincluded integrating and managing inbound suppliershipments and outbound shipments to customer-owneddistribution centers throughout the NAFTA region. Thecompany asked Menlo Worldwide Logistics to provide aseamless transition, with no customer service interruption,while reducing costs, eliminating waste, and improvingcustomer service.Using Lean tools and methodologies to streamlinetransportation management and promote continuousimprovement, Menlo transitioned PKC Group’s entire supplybase to a new border-crossing location within 45 days,improving average pickup and delivery times by 98.8 and98.5 percent, respectively. It also established a continuousimprovement roadmap to drive greater year-over-yearefficiencies. The project generated nine-percent annualizedtransportation savings in its first six months.July 2013 Inbound Logistics 127
3PL EXCEREADERS’ CHOICETOP 10 3PL EXCELLENCE AWARDS 20134TIEUPS Supply ChainSolutionsWhy They Won: UPS strives todeliver a comprehensive logisticssolution to help companies compete anywhere in theworld. “Businesses not only want UPS to help them expandinto global growth markets, but simplify the supply chainat the same time,” says Brad Mitchell, President of UPSGlobal Logistics and Distribution. “Our unique globalinfrastructure and integrated approach allow us to deliverthese solutions.”For IL readers, the Atlanta-based 3PL’s “excellentcommunications,” “exceptional response times,” and“collaborative and innovative continuous improvement” makeall the difference.Client Roster:SprintToshibaPhilips HealthcareSkullcandy TriumphMotorcyclesAdvancedBioHealingEmbraerCase Study: Triumph MotorcyclesIn 2010, U.K.-based Triumph Motorcycles began a reorganization of its North American operations to increase salesin what has historically been its largest market. In 2012, itwas the fastest-growing motorcycle brand in North America.5J.B. HuntWhy They Won: “J.B. Hunt isproud of our ability to safelyand professionally handletransportation requirements across awide variety of industries,” says Shelley Simpson, President,Integrated Capacity Solutions, and Chief Marketing Officer,J.B. Hunt Transport Services. “Our asset-based, integrated,and flexible 3PL model gives our customers peace of mind;they know their freight is in good hands, from start to finish.”Readers who voted for the Lowell, Ark.-based 3PL agree,calling the company “the best of the best,” and praising it as“committed to not only service, but also safety.”The 3PL’s technology tools also give shippers a competitiveadvantage. “J.B. Hunt has been a great single-sourcesolution for our transportation management,” says JeremyPowledge, chief financial officer, Ricos. “Utilizing its TMS, wehave gained great visibility into our overall freight network,and continuously find opportunities to optimize it.”Client Roster:Coca-ColaTemper-PedicSonocoInternational PaperMission FoodsFrito-LayBJ’s WholesaleClubThe Home DepotSyscoScotts Ricos ProductsUPS worked with Triumph Motorcycles to develop anoptimized parts and clothing warehousing anddistribution solution that could improve customer service and support Triumph Motorcycles’long-term, strategic plan to increase its businessand dealer footprint. UPS relocated TriumphMotorcycles’ distribution operations to a UPSowned facility in Elizabethtown, Ky.The partnership allowed TriumphMotorcycles to focus on sales, marketing,and customer service while utilizingUPS’s logistics expertise.“From a pure logistics point ofview, the Elizabethtown facilityhas helped us achieve a reliableservice network for our dealers,”says Paul Checkley, generalmanager, global logistics and parts,at Triumph Motorcycles.128 Inbound Logistics July 2013Case Study: Ricos ProductsSnack foods supplier Ricos Products selected J.B. HuntTransport as its single-source solution to provide optimization,routing, carrier management, and shipment visibility at theSKU level.The goal was to provide Ricos economic value throughthe service and cost relationship, and deliver valuableservice-related information through metrics, measurementmethodology, and reporting.
ELLENCE6Penske LogisticsWhy They Won: Headquartered inReading, Pa., Penske Logisticscontinues to make substantialinvestments in its technology,workforce, and truck fleet, as well as adding to its serviceand solutions offerings. “Many of our customers haveadjusted to the ‘new normal’ slow- or no-growth businessenvironment,” says Marc Althen, President, PenskeLogistics. “They are seeking cost-saving logistics andwarehousing approaches to help drive efficiencies.”Elizabeth Hall, senior transportation manager, WhirlpoolCorporation, is one customer reaping the rewards of Penskeofferings such as its Beachwood, Ohio, Load Control Center(LCC), where the 3PL dynamically optimizes and buildsshipments to minimize costs and maximize service.“The LCC has helped takeour transportation operationsplatform to a new level,” saysHall. “We now execute ourtransportation strategy on oneplatform, increasing serviceto our customers while drivingdown costs.”Client Roster: BMWCardinal HealthFordWhirlpoolWawaCase Study: A Top-Tier Auto Parts ManufacturerA North American automotive parts manufacturer wasforecasting significant production volume increases fortwo facilities in Mexico. Inbound shipments to the locations included domestic Mexico and U.S. supplier pickups,border crossings, and line-hauls to the company’s Mexicofacilities. The manufacturer needed to minimize costswithout impacting service levels.Penske Logistics developed a comprehensive transportation management technology solution, and a gain-sharingagreement to maximize collaboration by both organizations.The manufacturer saw immediate benefits from PenskeLogistics’ management and monitoring of carrier rates andloads. The 3PL also instituted a cost-per-mile model thatdelivered 10.4-percent transportation spend savings, whilestill accommodating the spike in production volume with noservice-level impacts.7Kenco LogisticServicesWhy They Won: Long-timecustomers come to rely on theChattanooga, Tenn.-based 3PL’s supply chain expertise.“Kenco has been a true partner to Cummins for more than16 years, and continues to find new ways to drive uncommon value for our company,” says Gordon Fykes, director,diversity procurement at engine manufacturer Cummins Inc.Creating lasting partnerships takes effort. “For more than60 years, Kenco has been building customer relationshipsthat span decades,” says Jane Kennedy Greene, the 3PL’sChairwoman and CEO. “With more than 100 dedicated andpublic/multi-client facilities totaling 30 million square feet,we are well-positioned to provide a unique value proposition for our customers. Our long-standing Lean Six Sigmastrength gives our customers an advantage in today’s highlycompetitive environment.”The 3PL’s customers agree. “Kenco has handled ourproduct for several years and we have not had one singleissue with their service,” reports one IL reader.Client Roster:WhirlpoolGreen MountainCoffee RoastersHoneywellStryker MedicalKohlerGlaxoSmithKlineRalston FoodsCarrierDuPontCumminsCase Study: A Leading Beverage CompanyA fast-growing coffee, tea, and beverage companypartnered with Kenco Logistic Services in 2007 for itsdirect-to-consumer U.S. distribution. The 3PL began witha flexible solution in one of its southeastern multi-clientfacilities. By 2009, Kenco leveraged its West Coast multiclient facility to open a second DC that reducedtran
July 2013 Inbound Logistics 125 Amazon.com American Pop Corn Company Beall’s Inc. Belk Bergstrom Inc. Big Lots Inc. Bimbo Bakeries USA Bissell Homecare Bunzl Distribution Cardinal Health Cargill Canon America Case New Holland Castle Brands Inc Castrol Mexico S.A de
The survey focused on the state of the North American marketplace for 3PL services at that time. As noted earlier, this was the 21st annual iteration of this survey. The authors also conduct similar annual surveys of 3PL CEOs in Europe and the Asia-Pacific region. The CEO of each 3PL included in the survey was contacted by email and asked to
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RFP: Haiti-3PL-WRH-001 Page 2 of 42 . GlobalQMS ID: 691.12, 10 September 2019 . Request for Proposals . RFP # Haiti-3PL-WRH-001. For the provision of . Warehousing Services for Chemonics International's GHSC-PSM Haiti Fleuriot Warehouse . Contracting Entity: Chemonics International, Inc. 1717 H Street, Washington D.C. USA . Funded by:
ogy for Organization), one of the business engineering methodologies based on the communication theory, is used to identify core business processes for 3PL business models. By using the methodologies, we develop a 3PL management solution by applying the framework into a C2C type of 3PL business model, specifically the door-to-door (D2D) service.
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112 3. Stakeholder Input ALL AWARDS 114 4. Subaward and Executive Compensation Reporting ALL AWARDS 115 K. Subrecipient monitoring and Management ALL AWARDS 116 L. Record retention ALL AWARDS 118 M. Post award compliance reviews ALL AWARDS 119 N. Remedies for non compliance ALL AWARDS 1
APM Project Management Awards For more details on the awards and how to enter or attend, visit apm.org.uk/awards or email awards@apm.org.uk The APM Project Management Awards have been celebrating project management excellence since 1993 and the broad range of categ
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